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2014 Jeep Grand Cherokee Fuel System Diesel Problems

26 owner-reported fuel system diesel complaints from NHTSA data

26
Complaints
1
Recalls
Jan 2024Dec 2013
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Fuel System Diesel Recalls (1)

RECALLCampaign #22V406000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Fix: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Owner Complaints (26)

mediumFUEL SYSTEM, DIESEL
Filed: Feb 2025

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.

NHTSA #: 11640144
mediumFUEL SYSTEM, DIESEL
Filed: Mar 2024

The contact owns a 2014 Jeep Grand Cherokee Overland. The contact received the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) which was completed. The contact stated that after receiving the recall remedy, fluid was leaking under the vehicle. The contact drove the vehicle to a dealer, where it was diagnosed that the fuel filter housing leaking fluid. The dealer recommended the contact go to the original dealer who remedied the recall. The contact stated that the original dealer diagnosed and replaced the fuel filter housing and the high filter fuel line. The manufacturer was notified of the failure and no case was opened. The failure mileage was approximately 192,000.

NHTSA #: 11578737
mediumFUEL SYSTEM, DIESEL
Filed: Mar 2024

See attached document for complaint

NHTSA #: 11576840
mediumFUEL SYSTEM, DIESEL
Filed: Jan 2024

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11566307
mediumFUEL SYSTEM, DIESEL
Filed: Nov 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The manufacturer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11557481
mediumFUEL SYSTEM, DIESEL
Filed: Nov 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11554352
mediumFUEL SYSTEM, DIESEL
Filed: Oct 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11547814
mediumFUEL SYSTEM, DIESEL
Filed: Sep 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11543231
mediumFUEL SYSTEM, DIESEL
Filed: Sep 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the vehicle was not included in a recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that the vehicle was not included in a recall. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11542759
mediumFUEL SYSTEM, DIESEL
Filed: Jun 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11528272
mediumFUEL SYSTEM, DIESEL
Filed: Jun 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at unknown speed, the engine was loud, and the vehicle was hesitating while attempting to accelerate. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer and Monrovia Chrysler Dodge Jeep Ram (1305 Mountain Ave, Monrovia, CA 91016) and Cerritos Dodge Chrysler Jeep RAM (18803 Studebaker Rd, Cerritos, CA 90703) but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

NHTSA #: 11526747
mediumFUEL SYSTEM, DIESEL
Filed: Jun 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11526824
mediumFUEL SYSTEM, DIESEL
Filed: Apr 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11518219
mediumFUEL SYSTEM, DIESEL
Filed: Apr 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11517797
mediumFUEL SYSTEM, DIESEL
Filed: Apr 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11516339
mediumFUEL SYSTEM, DIESEL
Filed: Feb 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the proper gear with the RPM's elevated. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was taken to an auto store where the code reader displayed a failure with the diesel engine not regenerating. The vehicle failure cause was not diagnosed by an independent mechanic or dealer. The contact was relating the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 123,858. VIN tool confirms parts not available.

NHTSA #: 11508542
mediumFUEL SYSTEM, DIESEL
Filed: Feb 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while his wife was driving 70-75 MPH, the check engine warning light illuminated. The contact’s wife was able to continue driving. The contacted used an OBD reader to diagnose the vehicle. The contact became aware that the diesel particulate filter (DPF) had failed. The dealer and the manufacturer were notified of the failure and informed the contact that he would be charged for the repair as the Eco diesel Extended Warranty had expired. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 118,800. VIN tool confirms parts not available.

NHTSA #: 11507503
mediumFUEL SYSTEM, DIESEL
Filed: Feb 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11505876
mediumFUEL SYSTEM, DIESEL
Filed: Feb 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11505185
mediumFUEL SYSTEM, DIESEL
Filed: Jan 2023

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the issue and the contact was advised to call the NHTSA Hotline for assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA #: 11502615
mediumFUEL SYSTEM, DIESEL
Filed: Oct 2022

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on multiple occasions while he or his wife was driving, the vehicle stalled without warning. The vehicle was towed back to the residence. The local dealer was notified of the recall notice and the failure and confirmed that the parts were not available for the recall repair. The contact was informed that the soonest available appointment would be in December. The manufacturer was notified of the failure and the contact was informed that parts were not yet available. VIN tool confirms parts are not available. The failure mileage was approximately 142,000.

NHTSA #: 11491576
mediumFUEL SYSTEM, DIESEL
Filed: Sep 2022

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving approximately 35 MPH, the vehicle stalled with the check engine and various other unknown warning lights illuminated. The contact stated that she pulled over and the vehicle lost motive power. The vehicle failed to restart. The vehicle was then towed to a local dealer who diagnosed that the high-pressure fuel pump and fuel related components needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the parts. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 88,000.

NHTSA #: 11486913
mediumFUEL SYSTEM, DIESEL
Filed: Aug 2022

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact took the vehicle to the dealer and it was confirmed that parts were not yet available. The contact stated that while driving at 75 MPH, an abnormal popping sound was coming from the engine and the vehicle started to lose motive power. Simultaneously, several unknown warning lights appeared on the instrument panel. The vehicle failed to accelerate upon depression of the accelerator pedal. The contact was able to coast the vehicle to the shoulder of the highway. The contact made multiple attempts to restart the vehicle however, the vehicle failed to restart. The vehicle was towed back to the dealer where it remained in their possession. The manufacturer had been notified of the failure and the contact was given a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

NHTSA #: 11480556
mediumFUEL SYSTEM, DIESEL
Filed: Nov 2019

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO ECO DIESEL SYSTEM. *LD *JS

NHTSA #: 11280097
mediumFUEL SYSTEM, DIESEL
Filed: May 2014

HIT A PUDDLE AT APPROXIMATELY 50 MPH AND SHORTLY AFTER THE CHECK ENGINE LIGHT ILLUMINATED AND SERVICE DEF SYSTEM - SEE DEALER MESSAGE APPEARED ON DASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TOLD THE DEF (DIESEL EXHAUST FLUID) INJECTOR NEEDED TO BE REPLACED. THE VEHICLE COULD NOT BE DRIVEN UNTIL IT WAS REPAIRED. *TR

NHTSA #: 10587287
mediumFUEL SYSTEM, DIESEL
Filed: Dec 2013

I HAVE THE NEW ECODIESEL!!! YES THIS IS AN AWESOME VEHICLE BUT... AFTER FILING THE VEHICLE UP FOR THE FIRST TIME THE ISSUE WAS NOTICED WHILE PULLING THE FUEL NOZZLE FROM THE VEHICLES FUEL NECK. THE CAPLESS GREEN FUEL NECK CAME SEPARATED FROM THE VEHICLE. ONCE THE CAR WAS TURNED BACK ON THE DEF SERVICE WARNING COMES ON THE DASH. THIS IS WITH LESS THAN 300 MILES!!! *TR

NHTSA #: 10557660

Other 2014 Jeep Grand Cherokee Issues