2014 Jeep Grand Cherokee Cruise Control Problems

When accelerating on to the highway the vehicle will not go above the speed you were entering the highway on. For example entering the highway at 40mph and trying to get to 65mph and it will not go. Have to release the foot from the gas and then reapply foot to gas pedal. Most recent occurrence the vehicle hesitated much long resulting in oncoming cars almost rear ending me and having to drive in the breakdown lane until it picked up speed.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving on the highway at various speeds, the accelerator pedal was depressed but the vehicle slowed down and lost motive power. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Car is not reporting accurate speed, 20mph or more on display and shifting my be affected

Cruise control Didn’t disengage and continue to accelerate. Tried to apply brakes but they went straight to the floor and didn’t work. Placed the car into neutral and kept trying brakes until they started to come back. With the car continuing to accelerate went into breakdown lane and rubbed up against guardrail to avoid car in front.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was operated by diesel fuel. The contact stated while merging onto the highway the accelerator pedal was depressed however, the vehicle failed to increase to 75 MPH. The contact stated that the ECS warning light was illuminated. The contact stated that he was able to continue to drive to the residence. The contact reviewed his service record and found out that his spouse had taken the vehicle to the dealer prior for the same failure. The paperwork stated they were unable to duplicate the failure. No repairs were completed. The contact stated that he was awaiting an appointment with the dealer. The manufacturer was not made aware of the failure. The failure mileage was 57,000.

The headrest deployed for absolutely no reason. The car was parked and unoccupied. Upon entering the vehicle we immediately noticed the headrest was popped out. I'm thankful I wasn't driving at the time!

THE FORWARD COLLISIN CONTROL WAS TURNED ON. IT STARTED BEEPING WHEN NO ONE WAS NEAR ME AT ALL FROM ANY SIDE OF VEHICLE. THEN THE BRAKES SLAMMED LIKE IT WAS PREVENTING A REAR END COLLISIN BY MY VEHICLE. MY CAR SLID TO A STOP AT APPROXIMATELY 40 MILES AN HOUR. IT SCARED THE CRAP OUT OF ME AND I HAVE HAD THAT SAFETY SENSOR OPTION TURNED TO OFF EVER SINCE THIS INCIDENT.

I HAVE BEEN GETTING AN ERROR ON MY VEHICLE THAT SAYS "SERVICE FOUR WHEEL DRIVE SYSTEM" AND AN ERROR THAT SAYS " SERVICE ANTILOCK BRAKE SYSTEM". I'VE DONE SOME RESEARCH ONLINE AND SEE OTHER PEOPLE ARE HAVING THIS PROBLEM WITH A DRAGGING OF THE MOTOR INTO THE NEXT GEAR AND A HESITANT JERK SOMETIMES. I FOUND OUT THAT THE RIGHT SPEED SENSOR NEEDED TO BE REPLACED. IS JEEP DOING ANYTHING TO REIMBURSE CUSTOMERS THAT HAD TO PAY OUT OF POCKET.

WHEN DRIVING ON THE ROAD AND COMING TO A STOP NO PROBLEM UNTIL IT'S NEEDED TO ACCELERATE THEN THE TRUCK WILL HESITATE. WHEN GOING FROM A STOP SIGN AND MAKING A LEFT OR RIGHT THEN JEEP WILL HESITATE REAL BAD AND THE VEHICLE WILL TAKE AWHILE TO GET UP TOO SPEED

TRANSMISSION SHIFTS GEARS IRRATICALLY BUT NOT ALL THE TIME. IT CAN BE A DELAYED SHIFT AS I'M ACCELERATING OR ROUGH FEELING SHIFT AS THE TRANSMISSION AUTOMATICALLY MOVES THROUGH THE GEARS. OCCURS AT VARIOUS LOW END SPEEDS (E.G. 0 - 40 / 50 MPH)

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE DIESEL EXHAUST FILTER FULL WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO 40 MPH. THE VEHICLE WAS TAKEN TO FREMONT CHRYSLER DODGE JEEP RAM (39639 BALENTINE DR, NEWARK, CA 94560, (510) 656-8700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE THROTTLE BODY WAS UPDATED FOUR TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

TWO MONTHS AGO, OUR JEEP DEALERSHIP PERFORMED THE V08 RECALL AS PER THE EPA/DOJ FCA ECODIESEL SETTLEMENT. SINCE THEN, I'VE EXPERIENCED LACK OF THROTTLE RESPONSE (LAG), CAUSING UNPREDICTABLE AND UNSAFE CONDITIONS WHEN MAKING A LEFT TURN AT AN INTERSECTION.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO MERGE INTO TRAFFIC FROM A PARKING LOT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT EXCESSIVE EFFORT WAS NEEDED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO DAVE SYVERSON CHRYSLER (LOCATED AT 2310 E MAIN ST, ALBERT LEA, MN 56007, (507) 373-1438) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THREE SEPARATE OCCASIONS. THE CONTACT STATED THAT THE DEALER REPLACED SEVERAL OF THE COMPUTERS IN THE VEHICLE, WHICH POSSIBLY INCLUDED THE ECM, PCM, AND TCM; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,999.

AS APPROACHING AN INTERSECTION I BEGAN TO COAST AND PLACE MY FOOT ON THE BRAKE. AT THE TIME I STARTED TO BRAKE, THE VEHICLE SURGED FORWARD FOR 1 SECOND. AS I CAME CLOSER TO A STOP, THE VEHICLE SURGED AGAIN AT WHICH POINT I HAD TO "STAND" ON THE BRAKE PEDAL TO PREVENT ME AND MY FAMILY FROM REAR-ENDING A VEHICLE AND GOING INTO A BUSY INTERSECTION.

WHILE GOING THROUGH A CARWASH THIS WEEKEND, MY CAR ACCELERATED AT SOME POINT AFTER THE GEAR WAS PUT INTO NEUTRAL, AND HIT THE CAR IN FRONT OF ME. WHEN THE BRUSHES IN FRONT OF ME PARTED I COULD SEE I WAS GOING TO HIT THE CAR IN FRONT OF ME AND TRIED TO STOP WITH THE BRAKES BUT DID NOT STOP IN TIME. A COUPLE YEARS AGO WHILE SLOWING TOWARDS THE END OF A LANE WITH MY FOOT ON THE BRAKE IT HAD ALSO ACCELERATED, CAUSING ME TO ALMOST HIT ANOTHER VEHICLE BEFORE THE ACCELERATION STOPPED. PERIODICALLY, BUT NOT OFTEN, WHEN I AM AT A STOP AND THEN PROCEED MY CAR WILL LURCH FORWARD AS IF I HAD FLOORED THE GAS PEDAL, BUT I HAVEN'T. MY HUSBAND HAS BEEN WITH ME AND SAID NOT TO FLOOR IT. I JUST GIVE HIM THE LOOK AND SAY I DIDN'T. YESTERDAY, HOWEVER, JUST HOURS AFTER THE CAR WASH INCIDENT, HE WAS DRIVING THE JEEP WHEN HE THOUGHT HE EXPERIENCED THE SAME "OVER-ACCELERATION" AFTER PROCEEDING FROM A STOP. THE CAR-WASH ATTENDANT YESTERDAY HAD ACCUSED ME OF NOT PUTTING MY CAR IN NEUTRAL BUT I HAD POINTED TO MY DASH TO SHOW HIM IT WAS IN NEUTRAL. HE DIDN'T BELIEVE ME BUT THEN LOOKED AT THEIR VIDEO WHICH WAS INCONCLUSIVE. BUT SOMETHING MADE HIM DO A GOOGLE SEARCH WHERE HE CAME ACROSS SUDDEN UNEXPECTED ACCELERATION IN JEEP GRAND CHEROKEES, AT WHICH POINT HE APOLOGIZED FOR BASICALLY ACCUSING ME OF LYING.

THE DEFROST AND TEMPERATURE WILL IT STAY CONSTANT. I CAN SET THE TEMP TO 70. IT WILL GET SUPER HOT AND MINUTES LATER IT FEELS LIKE THE AC IS ON. THE DEFROST DOESN'T WORK MOST OF THE TIME AND WILL NOT DEFROST THE MIRRORS

TAKATA RECALL I WAS DRIVING A 40MPH STREET WHEN I WAS GOING TO MAKE A LEFT TURN. I WAS WAITING FOR CARS TO PASS TO MAKE THE TURN WHEN THE THROTTLE CONTROL LIGHT CAME ON THE DASHBOARD. I WAS TRYING TO TURN BUT THE CAR WOULDN'T LET ME ACCELERATE. I AM THANKFUL THAT THERE WASN'T ANY CARS COMING TOWARDS ME. I PULLED OVER TURNED IT OFF AND BACK ON IT WENT AWAY. THE CAR HAD A RECALL IN 2017 FOR THE ALTERNATOR. I HAD A SIMILAR INCIDENT WHERE I WAS DRIVING AND THE JEEP HAD SLOWED DOWN IT COMPLETELY TURNED OFF BUT WAS ABLE TO PULL OVER AT A APARTMENT COMPLEX. THE JEEPS DASHBOARD LIGHTS WERE FLASHING THE WINDSHIELD WIPERS WERE ON REALLY FAST, EVERYTHING WAS FLASHING. I COULDN'T PUT THE CAR IN PARKING, IT WAS SMOKING. I HAD MY DAUGHTER IN THE BACK SEAT, I HAD MANAGED TO TURN AROUND GET HER OUT WHILE MY FOOT WAS ON THE PEDAL JUMP OUT OF THE CAR WITH HER IN MY ARMS. THE CAR KEPT MOVING UNTIL IT CRASHED INTO A CAR INFRONT OF IT. I FELT LIKE I WAS GOING TO DIE WITH MY DAUGHTER IN THE CAR. I FEEL LIKE THE THROTTLE COULD BE RELATED TO THE ALTERNATOR. I AM SCARED TO DRIVE MY CAR.

IN THE PROCESS OF PARKING AT MY SISTER'S HOME, I TOOK MY FOOT OFF THE ACCELERATOR AND STARTED TO BRAKE. THE CAR DID NOT SLOW DOWN. I CONTINUED TO BRAKE, BUT THE CAR KEPT GOING FORWARD WITH INCREASING SPEED. I WAS ABLE TO STEER AND NOT HIT PARKED CARS, BUT WENT INTO THE LAWN HITTING A SET OF CONTRACTOR'S SCAFFOLDING SENDING THEM FLYING INTO THEIR HOUSE AND PATIO. THE CAR FINALLY STOPPED ON TOP OF THEIR WELL HEAD, DESTROYING THE WELL COVER AS WELL AS THE PROTECTIVE PIPE FOR THE WELL HEAD. FURTHER INTERNAL DAMAGE WAS DONE TO THEIR WELL, AS THERE WAS NO RUNNING WATER IN THE HOUSE. A TOW TRUCK HAD TO COME TO LIFT THE CAR OFF THE WELL HEAD TO AVOID ANY FURTHER DAMAGE. I HAD BEEN USING THE CRUISE CONTROL EARLIER IN OUR TRIP, BUT IT WAS NOT ACTIVE AT THE TIME.

WHILE DRIVING ON THE HIGHWAY WITH NO VEHICLES OR OBSTACLES IN FRONT OF ME, THE BREAK ASSIST COLLISION AVOIDANCE WENT OFF INDICATING AN IMMINENT COLLISION AND STOPPING THE CAR. PERHAPS RELATED TO THE SAME ISSUE, A FEW MINUTES AFTER THIS INCIDENT THE COMPUTER ALSO DISPLAYED AN ERROR MESSAGE STATING THAT THE AUTOMATIC WINDSHIELD WIPERS WERE NOT WORKING PROPERLY

WITH THE VEHICLE IN DRIVE AND WHEN TRAFFIC IS CLEAR RELEASE THE BRAKE AND DEPRESS ACCELERATOR PEDAL INTERMITTENTLY I GET THE MESSAGE " SERVICE ELECTRONIC THROTTLE CONTROL" AT THAT PRECISE MOMENT, THERE IS NO ACCELERATOR, VEHICLE MAY MOVE AHEAD SLOWLY FROM AN IDLE BUT THAT IS IT. WHEN THE MESSAGE GOES AWAY THE THROTTLE RESPONDS NORMAL. THE LAST 3 TIMES THIS HAS HAPPENED I WAS COASTING DOWN HILL WITH MY FOOT OFF BOTH PEDALS.I HAVE HAD IT INTO THE DEALER SHIP SEVERAL TIMES. THIS ISSUE HAS BEEN ONGOING FOR OVER 2 YEARS NOW. BECAUSE I CAN NOT SHOW THEM THE ISSUE, WHEN I TAKE IT IN, THEY DO NOTHING.

SUDDEN UNINTENDED ACCELERATION "SUA" OCCURS AT A COMPLETE STOP WITH BRAKE APPLIED. FIRST TIME 08/14 AS I PULLED INTO A FORWARD FACING CURB-I HAD JUST COME TO A COMPLETE STOP AND WAS ABOUT TO PUT THE CAR IN PARK WHEN THE ENGINE LOUDLY SURGED. I WAS ASTONISHED AND GOT THE CAR INTO NEUTRAL;THE SURGING STOPPED. THE CAR WAS NEW AND I COULD NOT BELIEVE THIS HAPPENED-I WAS DUMBFOUNDED. THE SECOND TIME THE "SUA" HAPPENED WAS 01/26/15 -I CAME TO A COMPLETE STOP AT TRAFFIC LIGHT BEHIND SEVERAL CARS. AS I CAME TO A STOP WITH MY FOOT ON THE BRAKE THE CAR'S ENGINE SURGED VIOLENTLY AND THE CAR TRIED TO MOVE FORWARD. MY HUSBAND WAS A PASSENGER IN THE CAR AND WITNESSED MY FOOT WAS ON THE BRAKE. I IMMEDIATELY MOVED THE GEAR SHIFT TO NEUTRAL AND SURGING STOPPED. I RELAYED THIS INCIDENT TO JEEP SERVICE REP BY EMAIL WHO SAID HE NEVER HEARD OF THIS. THE THIRD TIME OF "SUA" WAS 6/25/15; I WAS FIRST CAR AT TRAFFIC LIGHT. I CAME TO COMPLETE STOP WITH FOOT APPLIED TO BRAKE WHEN THE ENGINE SURGED, THE CAR SQUEALED AND JUMPED ABOUT 3-4 FEET INTO THE INTERSECTION; I GOT THE GEAR INTO NEUTRAL AND THE SURGING SUBSIDED. TOOK THE CAR TO JEEP DEALER WHO TRIED TO DUPLICATE THE SITUATION OVER A PERIOD OF 14 DAYS WITHOUT SUCCESS. I ALSO CONTACTED CHRYSLER CORP. WHO OPENED AND THEN DROPPED A CASE. FOURTH TIME ON 12/03/16-I WAS 3RD CAR AT A TRAFFIC LIGHT AND, AGAIN, CAME TO COMPLETE STOP WITH FOOT ON THE BRAKE WHEN THE ENGINE SURGED VIOLENTLY AND RAMMED THE CAR IN FRONT OF ME DAMAGING MY CAR AND HIS. IN THIS INSTANCE I WAS UNABLE TO GET THE CAR TO NEUTRAL IN TIME. CHRYSLER CORP WAS CONTACTED, THEY INVESTIGATED BY RETRIEVING INFO FROM EDR AND CONCLUDED "WE ARE NOT LED TO BELIEVE THIS IS A MANUFACTURING RESPONSIBILITY AND ...DECLINE ANY ASSISTANCE WITH THIS INCIDENT." OUR WRITTEN REQUESTS FOR THE DATA RESULTS HAVE BEEN IGNORED. JEEP SERVICE WILL NOT ISSUE US A REPAIR ORDER-THE CAR IS UNSAFE!

ADAPTIVE CRUISE CONTROL AND COLLISION AVOIDANCE DID NOT WORK PROPERLY, AND RESULTED IN A COLLISION. I WAS DRIVING ON A HIGHWAY, RELYING ON THE ADAPTIVE CRUISE CONTROL AND THE AUTOMATIC BRAKING, A FEATURE OF COLLISION AVOIDANCE. THERE WAS A SLOW DOWN IN TRAFFIC, AND ALTHOUGH THE SYSTEM SLOWED DOWN AND APPLIED BRAKE, IT DID SO TOO LATE TO STOP CAR. AS I GOT TOO CLOSE, I APPLIED STEADY PRESSURE ON THE BRAKE, BUT I STILL HIT THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF THEM. NO SIGNIFICANT DAMAGE TO EITHER OF THE OTHER CARS, AND MINE HAS MINOR COSMETIC DAMAGE, AND THE ADAPTIVE CRUISE CONTROL IS NOW NOT WORKING PROPERLY. COULD HAVE BEEN SIGNIFICANTLY WORSE. MAKES ME REALLY QUESTION THE POTENTIAL FOR SELF-DRIVING CARS. *TR

JEEP ACCELERATED ON ITS OWN FROM 40-67MPH I TRIED TO PRESS BRAKE TO STOP CAR BUT IT DIDN'T WORK SINCE THE JEEP KEPT ON ACCELERAITING. TRIED TO SHIFT TO NATURAL AND RIDE IT OUT BUT IT WOULDN'T SHIFT IT WAS STUCK ON ACCELERATING. KILLED THE ENGINE SINCE THE BRAKE WASN'T STOPPING THE CAR SINCE IT KEPT ON TRYING TO ACCELERATE AND SINCE I COULDN'T SHIFT TO NATURAL. JEEP HAS HAD MY CAR FOR 2 DAYS AND CAN'T FIND ANYTHING WRONG WITH IT AND CLAIM THEY HAVE NEVER HEARD OF THAT ISSUE WHICH IS THE REASON I'M REACHING OUT HERE.

2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION ACCIDENT. *SMD THE CONSUMER STATED SHE HAD HER FOOT ON THE BRAKE, TO SHIFT TO PARK. SHE NOTICED THE COLUMN SAID NEUTRAL, AND THE NEXT INSTANT THE VEHICLE WENT FORWARD AND CRASHED THROUGH A CEMENT BLOCK WALL AND GLASS WINDOW OF A STORE AND BENT THE SUPPORT POLE. *JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO ANOTHER PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,500.

FORWARD COLLISION WARNING (FCW) OCCASIONALLY COMES ON WITHOUT REASON IN CITY TRAFFIC,INTERSTATES, AND COUNTRY ROADS (NO TRAFFIC OR OBSTRUCTIONS NEARBY) AND AT VARIOUS SPEEDS CAUSING A "BRAKE" WARNING SIGNAL AND SOMETIMES, NOT ALWAYS, ACTUALLY CAUSING THE VEHICLE TO BRAKE. RELATED TO THE FCW PROBLEM IS A WARNING SIGNAL THAT FREQUENTLY APPEARS THAT INDICATES THE ADAPTIVE CRUISE CONTROL/FCW ARE UNAVAILABLE. VEHICLE HAS BEEN IN SHOP NUMEROUS TIMES AND EXCEPT FOR ONE TIME THAT THE DEALERSHIP FOUND A PART MISSING, THE DEALERSHIP CONTINUES TO INDICATE THEY CANNOT DUPLICATE THE PROBLEM. THE PROBLEM REMAINS ON-GOING AND HAS NOT BEEN RESOLVED. THE DATE OF OCCURANCE BELOW IS THE MOST RECENT EVENT WITH THE "BRAKE" WARNING.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STOP ACCELERATING AND APPROXIMATELY 20 SECOND LATER THE VEHICLE WOULD OPERATE AS NORMAL. IN ADDITION, THE ELECTRONIC THROTTLE CALIBRATION WARNING MESSAGE WOULD DISPLAY DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ADAPTIVE CRUISE CONTROL SENSOR BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,500.

OUR SUV IS EQUIPPED WITH COLLISION AVOIDANCE AND ADAPTIVE CRUISE CONTROL. THE VEHICLE HAS REPEATEDLY AND WITHOUT CAUSE EITHER ALARMED OR IN SOME CASES SLOWED TO AVOID A COLLISION THAT IS NOT EMINENT (I.E. ALONG A STRAIGHT SECTION OF HIGHWAY WITH NO VEHICLE OR OBJECT WITHIN SIGHT OF THE CAR). THE SYSTEM HAS PROVIDED MULTIPLE FALSE ALARMS AND WE HAVE NOT BEEN ABLE TO DETERMINE A PATTERN OR TRIGGER. ADDITIONALLY THE CAR REPORTS AT TIMES THAT THE ACC IS INOPERABLE AND THEN MOMENTS LATER THE FAULT MESSAGE DISAPPEARS. THE CAR HAS BEEN TAKEN IN FOR SERVICE TO ADDRESS. TO DATE THE DEALER HAS BEEN UNABLE TO REPLICATE THE PROBLEM AND JEEP IS UNWILLING TO REPLACE ANY PARTS OR ACKNOWLEDGE THE PROBLEM UNTIL IT IS REPLICATED FOR THEM TO BE ABLE TO WITNESS.

VEHICLE IS AN ECO-DIESEL MODEL. ENGINE CHECK LIGHT CAME ON AND THE VEHICLE ABRUPTLY LOST POWER AS WE ACCELERATED AWAY FROM A STOP LIGHT. INITIALLY THE VEHICLE WOULD NOT GO OVER 20 MPH. IT GRADUALLY ALLOWED US TO GET UP TO ABOUT 50 MPH, BUT WITH NOTICEABLE VIBRATION. THEN A NOTICE DISPLAYED ON THE INFORMATION CENTER TELLING US TO SERVICE THE ELECTRONIC SPEED CONTROL. TOOK IT IN THE NEXT DAY AND THE DEALER SAID WE WERE DRIVING WITH LEFT FOOT ON THE BRAKE AND RIGHT FOOT ON THE ACCELERATOR CAUSING THE COMPUTER TO BE CONFUSED. SAME PROBLEM HAPPENED A SECOND TIME A WEEK LATER. THIS TIME IT GAINED ENOUGH POWER TO GET US UP TO 40 MPH AND HOME. WE THEN HAD IT TOWED TO THE DEALER. NOT SURE WHAT THEY DID TO FIX THE PROBLEM BUT IT HAS NOT HAPPENED SINCE, HOWEVER THE ENGINE CHECK LIGHT HAS COME ON AGAIN 3 DIFFERENT TIMES. EACH TIME THE DEALER SAYS THAT THEY DON'T KNOW WHAT IS CAUSING THE PROBLEM. THE FIRST TWO TIMES THE ENGINE CHECK LIGHT CAME ON THE DEALER SAID IT WAS OK TO DRIVE UNTIL THEY COULD SCHEDULE SERVICE. THE THIRD TIME WE ASKED THE DEALER TO CONTACT JEEP HEADQUARTERS FOR TECHNICAL SUPPORT. CORPORATE JEEP SAID NOT TO DRIVE THE VEHCILE WITH THE ENGINE LIGHT ON, THAT IT COULD CAUSE SERIOUS PROBLEMS. ON-LINE RESEARCH AND DISCUSSION WITH OTHER LOCAL OWNERS OF THE SAME ECO-DIESEL MODEL SUGGEST THIS IS A SYSTEMIC PROBLEM WITH POTENTIAL SAFETY ISSUES.

WHILE TRAVELLING ON OPEN HIGHWAY WITH NO VEHICLES IN FRONT OF ME, THE ADAPTIVE CRUISE CONTROL WILL DRAMATICALLY SLOW DOWN AS IF IT'S DETECTING A VEHICLE IN FRONT. THIS WAS REPORTED TO THE DEALER WHO RESPONDED THAT THEY WOULD NEED TO TAKE MY VEHICLE HOME ON A 20 MILE TRIP, IN RUSH HOUR, WITH CARS AROUND THEM. UNLESS I LET THEM TAKE MY VEHICLE ON A LONG HIGHWAY TRIP, IN THE EARLY MORNING HOURS, THIS WILL NOT BE RE-PRODUCED. I SAID NO FOR OBVIOUS REASONS. THIS IS NOW DOCUMENTED WITH THE DEALERSHIP AND CHRYSLER.

CRUISE CONTROL PLACED AT 55 CONTINUALLY ACCELERATES & SPEEDS UP TO 80 PLUS ONCE IT CRESTS A HILL BEFORE DOWN SHIFTING OR I HAVE TO BREAK HARD TO SLOW DOWN AND SHUT CRUISE OFF.

WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ENGAGED THE VEHICLE BRAKED ITSELF HARD EXTREMELY SLOWING THE CAR DOWN ON THE HIGHWAY. THERE WERE NO CARS IN FRONT OR IN OTHER LANES WHEN THIS HAPPENED. HAD A CAR BEEN FOLLOWING ME I WOULD MOST LIKELY BEEN REAR ENDED.TOOK THE VEHICLE TO THE DEALER AND, AFTER CHECKING OUT THE VEHICLE, THEY INDICATED THAT THEY COULD NOT DUPLICATE THE PROBLEM, THAT THE SOFTWARE WAS UP TO DATE, AND THAT THE ACC SYSTEM IS "WORKING AS DESIGNED." THIS IS A MAJOR SAFETY ISSUE THAT UNDER DIFFERENT CIRCUMSTANCES COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR WORSE.

I WAS DRIVING APPROXIMATELY 40 MPH ON W. MAPLE RD IN TROY, MI IN THE MIDDLE OF THE AFTERNOON ON FEBRUARY 18, 2015. THERE WAS MINIMAL TRAFFIC ON THE ROAD AND NO ONE IN FRONT OF ME IN MY LANE OR THE LANE NEXT TO ME. SUDDENLY, MY DASH LIT UP TO BRAKE AND THE CAR STARTED BRAKING ON IT'S OWN. IT HAPPENED SO QUICKLY THAT I WASN'T EVEN SURE WHAT IT WAS. IT HAPPENED AGAIN ABOUT A MILE DOWN THE ROAD. AGAIN THE SYSTEM APPLIED THE BRAKES AND THE WARNING WORD BRAKE FLASHED ON MY DASHBOARD WHEN THERE WAS NOTHING NEAR ME. IT HAPPENED QUICKLY AND THEN THE CAR WENT BACK TO NORMAL WITHOUT ME DOING OR CHANGING ANYTHING IN THE CAR. I BROUGHT IT TO THE SUBURBAN CHRYSLER DODGE JEEP RAM DEALERSHIP IN TROY AND THEY SAID THEY WERE NOT ABLE TO RECREATE. NO CODES WERE ACTIVATED IN THE COMPUTER AND THERE WERE NO SERVICE BULLETINS ABOUT IT SO THERE WAS NOTHING THEY COULD DO.. . I TOOK THE CAR HOME AND THE SAME THING HAPPENED AGAIN TO ME FIVE DAYS LATER DRIVING AT APPROXIMATELY THE SAME SPEED. THIS TIME THE DEALERSHIP KEPT THE CAR LONGER, DROVE IT 119 MILES, USED THE MILLER TOOL KIT TO ALIGN THE CAMERA AND STILL FOUND NOTHING WRONG. THE FOLLOWING WEEK, IT HAPPENED AGAIN AND I RETURNED TO THE DEALERSHIP. THIS TIME THEY REPLACED THE FRONT SENSOR AND BUBBLE ALIGNED. THE ONLY THING THAT THE DEALERSHIP FOUND WAS THAT ON ONE OF THE TEST DRIVES THEY COULDN'T GET THE ACC SYSTEM TO WORK AT ALL AND STILL NO REPORTS SHOWED UP ON THE COMPUTER. THE NEXT TEST DRIVE ALL SYSTEMS WERE WORKING, AGAIN NO REPORT ON THE COMPUTER OF THE CHANGE. THE DEALERSHIP STILL COULD NOT DUPLICATE THE PROBLEM BUT THEY THOUGHT THAT THEY FIXED IT.. IN MAY, IT HAPPENED AGAIN. IT OCCURRED WHILE I WAS MERGING ONTO THE EXPRESSWAY TRAVELING AT 63MPH. I RETURNED THE CAR TO THE SAME DEALERSHIP AND AGAIN IT WAS RETURNED TO ME WITHOUT BEING ABLE TO DIAGNOSE OR FIX THE PROBLEM. . .UPDATED 07/21/15 *BF

MY DAUGHTER WAS PARKING HER 2014 JEEP GRAND CHEROKEE OUTSIDE OF A RETAIL STORE. AS SHE SLOWED AND PULLED INTO A PARKING SPACE, THE JEEP SUDDENLY SURGED FORWARD, JUMPING THE CURB, CROSSING A SIDEWALK, GOING THROUGH A SMALL GRASS MEDIAN, AND INTO A DIFFERENT AREA OF THE PARKING LOT. THE POLICE REPORT, OKLAHOMA CITY POLICE DEPARTMENT REPORT, CASE NUMBER 15-REDACTED, ACCURATELY RECORDS THE SURGE. THE OFFICERS CONCLUSION WAS DRIVER ERROR. THROUGH RESEARCH I HAVE FOUND NUMEROUS SIMILAR COMPLAINTS CONCERNING 2014 JEEP GRAND CHEROKEES. I CALLED THE SERVICE MANAGER FOR THE JEEP DEALERSHIP WHERE WE PURCHASED THE VEHICLE. I TOLD HIM ABOUT THE ACCIDENT AND THAT WHEN THE JEEP CAME IN FOR REPAIR, I WANTED THE ACCIDENT DATA PRESERVED. HE TOLD ME THE ONLY DATA THAT HE COULD OBTAIN WAS JEEPS PROPRIETARY INFORMATION, WHICH I COULD NOT HAVE. A REPRESENTATIVE FORM MY INSURANCE COMPANY IS ADAMANT THAT WE, AS THE OWNERS OF THE JEEP, HAVE A RIGHT TO ANY INFORMATION CAPTURED BY THE JEEPS SYSTEMS. HOWEVER, THE INSURANCE COMPANY HAD NO WAY TO OBTAIN THAT INFORMATION WHEN THEY APPRAISED THE DAMAGE TO THE JEEP. I NEED HELP IN OBTAINING THE DATA BY SOMEONE OUTSIDE OF JEEP WHO CAN ACCESS IT, OR HELP TO COMPEL JEEP TO PROVIDE ME WITH THE INFORMATION, HENCE THIS ONLINE SUBMISSION. THE WEBSITE WHICH CONTAINS OTHER COMPLAINTS ABOUT 2014 JEEP GRAND CHEROKEES IS HTTP://WWW.CARCOMPLAINTS.COM/JEEP/GRAND_CHEROKEE/2014/ENGINE/VEHICLE_SPEED_CONTROL-2.SHTML. 2014 JEEP GRAND CHEROKEE VEHICLE SPEED CONTROL PROBLEMS | PAGE 2 THE WEBSITE CONCERN JEEP GRAND CHEROKEES OR ALL YEARS HAVING TROUBLE WHEN THE TIRES/BRAKES GET WET IS JUMPIN' JEEPS ARE HARD TO TIE DOWN

DRIVING THROUGH THE EISENHOWER TUNNEL THE BRAKE WARNING SYSTEM ACTIVATED. THE BRAKES DID NOT ENGAGE. I HAVE HAD THIS JEEP FOR OVER A YEAR AND HAVE DRIVEN THROUGH THIS TUNNEL OVER 80 TIMES AND NOW WHENEVER DRIVING THROUGH THE TUNNEL THIS BRAKE WARNING WILL FLASH. THIS HAS OCCURRED APPROXIMATELY 16 TIMES NOW. THIS WARNING IS NOW GOING OFF ON THE OPEN INTERSTATE AND SECONDARY ROADS. THE ADAPTIVE CRUISE CONTROL STOPS WORKINGS AFTER 15-20 MINUTES. THIS HAS BEEN INTO TWO DIFFERENT DEALERS, ONLY TO TELL ME THE LENS WAS DIRTY. WITHIN 20 MINUTES AFTER LEAVING THE DEALER (WHO CLEANED THE SENSOR) THE SYSTEM STOPS WORKING AND SAYS TO CLEAN THE SENSOR. NO SNOW OR WATER WAS DRIVEN THROUGH PRIOR TO THE MESSAGE BEING DISPLAYED.

AFTER BACKING THE CAR OUT OF THE GARAGE I WAS GOING TO GET OUT TO GO BACK INTO THE HOUSE.. I PUT THE CAR (I THOUGHT) IN PARK, MY FOOT WAS STILL ON THE BRAKE. I STARTED TO REMOVE MY FOOT FROM THE BRAKE AND THE CAR SLIGHTLY STARTED FORWARD I REALIZED THE CAR WASN'T IN PARK BUT DRIVE AND WHEN I WENT TO DEPRESS THE BRAKES FURTHER TO CHANGE GEARS AND STOP THE FORWARD MOTION THE CAR SUDDENLY REVVED THE ENGINE, SQUEALED ITS TIRES WHILE PEALING OUT AND ACCELERATING AT A HIGH RATE OF SPEED BACK INTO THE GARAGE SMASHING INTO A BRICK WALL AND MY DINING ROOM. THE DAMAGE TO THE CAR IS OVER $15,000 AND DAMAGE TO THE HOUSE IS APPROX. $9000. I KNOW MY FOOT WAS ON THE BRAKE!` MY FACE HIT THE STEERING WHEEL CUTTING MY LIP. THE AIRBAG DID NOT DEPLOY. I HAVE TWO YEARS LEFT ON THE LEASE AND I AM TERRIFIED TO DRIVE IT. IN ALL OF MY YEARS OF DRIVING I HAVE NEVER HAD AN ACCIDENT AND I HAVE ALWAYS PARKED IN A GARAGE WITHOUT INCIDENT. I HAVE DRIVEN EVERYTHING FROM YUKONS TO NAVIGATORS AND NEVER HAVE I HAD AN ISSUE LIKE THIS. I SEE FROM ALL THE POSTS THAT I AM NOT ALONE. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE PEOPLE ARE KILLED. UPDATED 10/17/2017*CN

1) COLLISION AVOIDANCE SYSTEM ENGAGES FOR NO SAFETY REASON WHATSOEVER. THE 'BRAKE' WARNING ON THE DASH FLASHES, THE BRAKES CHARGE, AND THE BRAKES ENGAGE. I CAN BE THE ONLY VEHICLE ON THE ROAD AND THIS WILL OCCUR. HAS BEEN HAPPENING INTERMITTENTLY EACH AND EVERY DAY THE VEHICLE IS DRIVEN. CAUSES DISTRACTED DRIVING, SUDDEN UNEXPECTED STOPPING AND UNSAFE PERFORMANCE OF THE VEHICLE PUTTING VEHICLE OCCUPANTS AT GRAVE RISK. 2) AFTER A PERIOD OF DRIVING TIME WITH THE ADAPTIVE CRUISE CONTROL ENGAGED, THE SYSTEM DISENGAGES FOR NO APPARENT REASON. A MESSAGE ALERTING THE DRIVER TO CLEAN THE LENS IS DISPLAYED ON THE DASH. THE LENS IS NOT DIRTY OR OBSTRUCTED IN ANY WAY. THIS OCCURS EACH AND EVERY TIME THE ADAPTIVE CRUISE CONTROL IS ENGAGED. CAUSES UNANTICIPATED DECELERATION OF THE VEHICLE, DISTRACTED DRIVING, AND UNSAFE PERFORMANCE OF THE VEHICLE PUTTING VEHICLE OCCUPANTS AT GRAVE RISK. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WITHOUT WARNING, THE VEHICLE SURGED TO A SPEED OVER 100 MPH WHILE TRAVELING ON A MAJOR HIGHWAY. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL ACTIVATED AT 70 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL IN ORDER TO OVERRIDE THE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,200.

I WAS DRIVING AND STOPPED AT THE STOP SIGN AND WHEN I ACCELERATED AFTER MAKING THE STOP AND TOOK A LEFT TURN ON G STREET LOCATED ON KIRTLAND AIR FORCE BASE MY CAR ACCELERATED AND I LOST CONTROL AND WHEN I APPLIED THE BRAKES NOTHING HAPPENED AND MY CAR PROCEEDED TO HIT A PARKED VEHICLE AND STILL THE BRAKES DID NOT STOP THE CAR AND THE ONLY REASON THE CAR STOPPED WAS BECAUSE I HIT SOME REINFORCED STEEL CABLES HOLDING SOMETHING UP. FOUR OTHER VEHICLES WERE DAMAGES AS A RESULT OF MY BRAKES FAILING. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE REVERSING THE VEHICLE, IT INDEPENDENTLY ACCELERATED AND CRASHED INTO A BOULDER. THE CONTACT HAD TO SHIFT THE VEHICLE INTO PARK IN ORDER FOR IT TO STOP. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

I HAVE A 2014 JEEP GRAND CHEROKEE DIESEL. CHECK ENGINE LIGHT CAME ON... TOOK TO DEALER. THEY FLASHED IT . CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME THE CAR GAVE ME A WARNING THAT IT WOULD GO INTO LIMP MODE IN 150 MILES. TOOK TO DEALER. IT IS PARKED THEY SAY ITS THE PRE-CATALYTIC CONVERTER AND IT NEEDS TO BE REPLACED. NO TIME LINE ON GETTING PART OR VEHICLE BACK. THIS LIMP MODE IS A MAJOR DANGER. THE SERVICE MANAGER SAID THERE WERE 46 "PARKED" JEEPS WAITING FOR THE PART. I REGULARLY TAKE MY JEEP INTO THE OUTDOORS I COULD BE STRANDED IF THE JEEP WENT INTO LIMP MODE PUTTING ME IN A DANGEROUS SITUATION. *TR

THIS SITUATION HAS HAPPENED 5 OR 6 TIMES BETWEEN JUNE-DEC 2014 ON OUR JEEP GRAND CHEROKEE SUMMIT 4X4 ECODIESEL. AFTER COMING TO A COMPLETE STOP A SERVICE ELECTRONIC THROTTLE WARNING FLASHES ON DASH BOARD. WHEN THE ACCELERATOR IS PRESSED TO CONTINUE FORWARD THERE IS NO POWER AND THE VEHICLE WILL NOT ACCELERATE FORWARD. ON SOME OCCASIONS THE CAR HAD TO BE RESTARTED SEVERAL TIMES BEFORE IT OPERATED NORMALLY AGAIN. ON OTHER OCCASIONS THE CAR REGAINS ACCELERATION CAPABILITY AFTER A SHORT 10 TO 15 SECOND DELAY. WE HAVE HAD THE CAR IN FOR SERVICE FOR THIS ISSUE BUT THE DEALER FOUND NO ERROR CODES IN THE SYSTEM WHEN DIAGNOSTICS WERE RUN. WE ARE TAKING THE CAR IN FOR SERVICE AGAIN ON 12/16/14. WE HAVE BEEN LUCKY SO FAR THAT WE ARE NOT IN THE WAY OF ONCOMING TRAFFIC WHEN THIS HAS HAPPENED OR THAT WE HAVE NOT BEEN HIT FROM BEHIND WHEN WE ARE UNABLE TO ACCELERATE AFTER STOPPING AT STOP SIGNS OR TRAFFIC LIGHTS. WE WOULD CERTAINLY LIKE TO GET THIS PROBLEM FIXED BEFORE WE ARE INVOLVED IN A CRASH. *TR

THE VEHICLE ABRUPTLY BRAKED WHEN THERE WAS CLEARLY NO THREAT. THIS ALMOST CAUSED A REAR END ACCIDENT FROM THE VEHICLE TRAVELING BEHIND ME.AND IT TRULY UPSET THAT DRIVER. NOT A GREAT SITUATION. THIS HAS OCCURRED THREE OR FOUR TIMES. I ASKED THE DEALER TO CHECK WITH CHRYSLER AND THEY TELL ME THEY CAN NOT FIND ANYTHING WRONG WITH THE VEHICLE. *TR

INTERMITTENT PROBLEM: ACC/FCW NOT AVAILABLE. SAYS SERVICE REQUIRED. STABILITY CONTROLS TURNS ON AND OFF BY ITSELF. ALSO DRIVER'S ASSIST BACKUP CAMERA NOT SHOWING LINES. NEXT DAY SAME THING HAPPENED. *TR

TL* THE CONTACT OWNS A 2014 JEEP GRAND. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ACCELERATED WITH FORCE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,100.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. AFTER DEPRESSING THE BRAKE PEDAL IN ORDER TO START THE VEHICLE WITH THE PUSH TO START BUTTON, THE VEHICLE TOOK OFF INDEPENDENTLY AND CRASHED INTO A BRICK WALL. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY WERE TO PERFORM AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY ACCELERATED TO ABOUT 77 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL NUMEROUS TIMES, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CODE SERVICE ELECTRONIC THROTTLE WAS DISPLAYED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 850...UPDATED 11/03/14 *BF UPDATED 7/9/2015 *JS

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL) AND NHTSA CAMPAIGN NUMBER: 14V391000. HOWEVER, THE PARTS WERE NOT AVAILABLE FOR EACH RECALL. THE DEALER WAS UNAWARE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1. WHEN ADAPTIVE CRUISE CONTROL IS SET AND VEHICLE HAS TO ADJUST SPEED, THERE IS A STATIC NOISE COMING FROM UNDER THE STEERING COLUMN. 2. WHEN ADAPTIVE CRUISE CONTROL IS SET, VEHICLE WILL ACCELERATE WHEN APPROACHING VEHICLES INSTEAD OF SLOWING DOWN. 3. VEHICLE BRAKES ON IT'S OWN AND DISPLAYS "BRAKE" IN DISPLAY WHEN MORE THAN 3 CAR LENGTHS AWAY. THIS HAPPENED WITH AND WITHOUT VEHICLE ADAPTIVE CRUISE CONTROL SET. AS A SIDE NOTE, CHRYSLER/JEEP HAS NOT BEEN RESPONDING TO OUR DEALER TO RECTIFY THESE PROBLEMS. *TR

AT APPROXIMATELY 12:50PM, WHILE DRIVING IN SPORT MODE, GOING UP A HILL, I WAS ACCELERATING NORMALLY AT A REASONABLE PACE AFTER MAKING A RIGHT-HAND TURN. THE ACCELERATION PEDAL AROUND 30 MPH DISENGAGED FROM MY FOOT AND FLOORED ITSELF, AND CONTINUED ACCELERATING. DESPITE PUSHING ON THE BREAK PEDAL REPEATEDLY. I COULD NOT INITIALLY UN-STICK THE ACCELERATOR PEDAL USING MY FOOT. THE ENGINE MADE SOME NOISE AND A WARNING WITH A RED LIGHT APPEARED ON THE INSTRUMENT PANEL: "SERVICE ELECTRONIC THROTTLE". BECAUSE THE BREAKS WERE NOT WORKING I ENGAGED THE GEAR SHIFT TO TURN TO THE VEHICLE FROM S/SPORT MODE BACK TO D/DRIVE MODE. I PRESSED THE BREAK PEDAL AGAIN AND AGAIN, STILL NOTHING. THE JEEP REACHED ABOVE 72-77 MPH+ ON THAT STREET HIGHWAY. I WAS WELL BEYOND CONCERNED FOR MY OWN SAFETY BUT FOR THE SAFETY OF THE INTERSECTION IN WHICH I WAS ABOUT TO APPROACH. FINALLY, I WEDGED MY SHOE IN BETWEEN THE FLOOR AND THE ACCELERATOR PEDAL (WHICH WAS DIFFICULT B/C IT WOULD NOT BUDGE), THE PEDAL FINALLY RELEASED, BUT THERE WAS STILL NO IMMEDIATE REACTION FROM THE ENGINE UNTIL 1-2 COMPLETE SECONDS LATER. I COULD HAVE BEEN SERIOUSLY INJURED, SERIOUSLY HURT OTHERS, OR DIED. *TR

TRYING TO SET CRUISE CONTROL ON 2014 JEEP GRAND CHEROKEE LAREDO, PUSHED THE SET + BUTTON TO SET CRUISE SPEED, BUT WOULD NOT SET. ALSO TRIED TO JUST ACCELERATE USING THE SET + BUTTON AND THIS WOULD ALSO NOT INCREASE CRUISE SPEED. AFTER NUMEROUS TIMES OF PUSHING SET + THE VEHICLE WOULD SPEED UP AT A HIGHER RATE OF SPEED THAN THE ONE OR TWO CLICKS. HAD TO EVENTUALLY QUIT USING CRUISE CONTROL AND IT IS WAS UNREALIABLE. HAVE USED IN PAST W/O INCIDENT. HAD VEHICLE IN FOR ROUTINE MAINTENANCE ON 8/13/2014 AND THIS WAS NOT AN ISSUE ADDRESSED IN ANY RECALLS OR PROGRAM UPDATES.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS A STRONG ODOR FROM THE VEHICLE. THE CONTACT STATED THAT HE PLACED TWO CARBON MONOXIDE DETECTORS IN THE VEHICLE AND THEY BOTH REGISTERED AT THE HIGHEST LEVEL OF 173 PARTS PER MILLION. THE CONTACT RECEIVED MEDICAL ATTENTION FOR CARBON MONOXIDE EXPOSURE. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE RECTIFIED. ON ONE OCCASION, A TECHNICIAN DROVE THE VEHICLE AND STATED THAT THE FAILURE OCCURRED DUE TO THE WAY THE CONTACT DROVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE 11,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEAT WOULD ACTIVATE INDEPENDENTLY AND WOULD ALSO OVERHEAT. THE CONTACT ALSO MENTIONED THAT WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, A BURNING ODOR WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,200.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO DRIVE INDEPENDENTLY AND THERE WAS A SUDDEN ACCELERATION; AS A RESULT THE VEHICLE CRASHED INTO A BARN. THE CONTACT MENTIONED THE CRASH STOPPED THE VEHICLE FROM ACCELERATING; HOWEVER, THE WHEELS CONTINUED TO SPIN. A POLICE REPORT WAS FILED BUT THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 13,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ERRONEOUSLY ACCELERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL GARAGE, THE VEHICLE SUDDENLY ACCELERATED IN REVERSE AND CROSSED THE STREET, CRASHING INTO A CHURCH BUILDING. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V483000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.

THE BETTER BUSINESS BUREAU HAS POINTED ME TO YOU ALL AS YOU CAN SEE IN THE RESPONSE BELOW: THIS MESSAGE IS IN REGARD TO YOUR COMPLAINT SUBMITTED ON 6/17/2013 6:08:54 PM AGAINST CHRYSLER GROUP, LLC. YOUR COMPLAINT WAS ASSIGNED ID [XXX]. "ALTHOUGH YOU HAVE NOT EXPRESSED SATISFACTION IN THE RESOLUTION OF YOUR COMPLAINT, BASED ON THE INFORMATION PROVIDED BY BOTH YOU AND THE BUSINESS, THE BBB HAS DETERMINED THAT WE HAVE NO DOCUMENTED BASIS TO REQUIRE FURTHER ACTION OR RESPONSE FROM THE BUSINESS. THEREFORE, THE BBB WILL CLOSE THIS COMPLAINT AND NOT PURSUE IT FURTHER. FOR NEXT STEPS, PLEASE CONTACT THE NHTSA AT WWW.NHTSA.GOV FOR MORE INFORMATION." TO SUM UP THE ISSUE, I HAVE THE AUTOBRAKING FUNCTIONALITY TURNED OFF AND THE VEHICLE WILL SPORADICALLY BRAKE ON ITS OWN WHEN APPROACHING ANOTHER CAR/OBJECT AS PART OF THE ANTI-COLLISION WARNING SYSTEM. CHRYSLER GIVE THE OPTION OF TURNING THE BRAKING OFF OR ON, AND I HAVE IT SET TO "OFF" BUT THERE IS NO SOLUTION AS THEY CANNOT NOW DUPLICATE THE PROBLEM (IT'S SPORADIC). I USED TO BE ABLE TO REPLICATE THE PROBLEM WITH OTHER TECHNOLOGY ERRORS I WAS RECEIVING AND THEY FIXED THE ISSUE INITIALLY, BUT IT'S NOW SPORADIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR