2014 Jeep Grand Cherokee Body & Structure Problems

Water is leaking into the area where your liftgate locks, which appears to happen after rain. Your power liftgate now opens and then automatically closes instead of staying open, making it unusable. The dealership suspects water intrusion is causing electrical damage to the liftgate system, and based on a related recall, this water intrusion could potentially create a fire hazard. The fix will likely involve identifying and sealing the source of the water leak, then repairing or replacing the affected liftgate electrical components.

See attached document for complaint.

The engine still make a sound and the body when is raining the water came inside

The dashboard has bubbles and is delaminating from the dash. This problem exists in many of the jeeps and a secret service bulletin was issue for only a 6 month period back in December 2019 to June of 2020. Jeep owners were not contacted about this and a recall should be declared for this defective part.

Passenger front carpet had present water. Anticipated heater core issue. Mechanic discovered a body seal leak, and drained 2 gallons of fluid. Windows fogged, and or froze from the inside of the vehicle.

Dash board leather cover bubbling de lamanting. Causing stange reflections in windshield while driving.

The contact owns a 2014 Jeep grand Cherokee. The contact stated that the dashboard was coming apart which could hinder the deployment of the air bag in the event of a crash. The vehicle was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DASHBOARD BUBBLED AND WRINKLED AND STARTED TO FALL APART. THE VEHICLE WAS TAKEN TO BURNS MOTORS (1300 E U.S. HIGHWAY 83, BUSINESS, MCALLEN, TX 78501) WHERE IT WAS DIAGNOSED WITH THE DASHBOARD NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

LEATHER DASHBOARD IS COMING LOOSE AND CURLING OFF DASH,IMPEDING DEFROSTER

WHILE PARKED THE REAR HATCH HAS RECENTLY STARTED TO GO UP ALMOST ALL THE WAY AND THEN COME BACK DOWN, SOMETIMES VERY FAST OTHER TIMES SLOWLY. IT HIT ME IN THE BACK THE FIRST TIME. I CALLED THE DEALER TO INQUIRE ABOUT RECALL R27 / NHTSA 15V-393, THEY SAID IT WAS NOT LISTED FOR MY VIN, THE VEHICLE WAS BUILT IN 3/14 AND DISPLAYS ALL OF THE ISSUES LISTED IN THAT RECALL.

ON 9/23/20 MY 2014 GRAND JEEP CHEROKEE ACCELERATED ON ITS OWN CAUSING ME TO CRASH INTO A FOUNTAIN WALL. I WAS PARKING AND ALMOST AT A COMPLETE STOP WHEN MY CAR WENT HAYWIRE. IT FELT AS IF I GOT HIT FROM BEHIND, MY DASH LIT UP, MY ENGINE REVVED REAL LOUD AND MY CAR LUNGED FORWARD. THERE WAS ENOUGH FORCE TO LIFT MY FRONT END AND PLACE IT ON THE 2ND TIER OF THE FOUNTAIN WALL. I WAS IN A TIGHT PARKING AREA AT THE HIALEAH GARDENS BUILDING DEPARTMENT. PLEASE GOOGLE EARTH THE PARKING LOT TO UNDERSTAND THE PARKING LOT AND HOW COMPACT IT IS. I HAD AN INVESTIGATION DONE ON MY CAR AND RECEIVED A VERY GENERIC RESPONSE VIA EMAIL REGARDING THE FINDINGS AND THAT CHRYSLER / JEEP WERE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. NOT ONE PERSON HAS CALLED ME TO DISCUSS. JEEP IS VERY LUCKY MY KIDS WERE NOT IN THE CAR AND THAT I DIDN'T KILL ANYONE OR MYSELF. CUSTOMER CARE HAS BEEN A JOKE. THEY TOLD ME THAT I CAN REQUEST CALL BACKS BUT IT WILL NEVER HAPPEN. I HAVE A RIGHT TO KNOW WHAT THE INVESTIGATION SHOWED ON MY CAR. MY CAR ACCELERATED ON ITS OWN! I CANNOT GET ANY RESPONSE FROM THE CHRYSLER / JEEP ON THE INVESTIGATION OF THE LITTLE BLACK BOX AND HOW THEY CAME UP WITH THEIR DECISION. I BELIEVE THEY SEND THESE GENERIC EMAILS OUT TO SHUT YOU UP AND HOPE NOTHING FURTHER COMES ABOUT. THEY KNOW WE HAVE NO MEANS OF TALKING TO ANYONE AND GET AWAY WITH HAVING DEFAULTED SUV'S. THEY GET AWAY WITH LYING AND BEING UNOBTAINABLE. I HAVE ADDITIONAL PICTURES IF YOU NEED TO SEE THEM

COWL PANEL TRIM IS CRUMBLING AND CAUSES A 'BEE HUMMING' NOISE WHEN VEHICLE REACHES 55 MPH OR MORE. VERY ANNOYING AND DROWNS OUT RADIO/MUSIC. WAS TOLD BY DEALER THAT THEY CAN TAPE IT DOWN BUT THE STRIP CRUMBLES WHEN YOU TOUCH IT. ATTEMPTED TO USE A BONDING SUBSTANCE RECOMMENDED BY PART STORE; STILL CRUMBLES WHEN TOUCHED.

PAINT BUBBLING ON THE EDGE OF THE HOOD

IN MY 30 YEARS OF OWNING MANY DIFFERENT VEHICLES, I HAVE NEVER EXPERIENCE DOOR POPPING. ALL MY HINGES UPPER AND LOWER NEEDS TO BE REPLACED ON MY 2014 GRAND JEEP CHEROKEE LIMITED 4X4. FROM MY RESEARCH, THIS IS SOMETHING THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT AND ARE LEFT IN DISAPPOINTMENT AS I AM CURRENTLY. THERE IS NO RECALL OR TSB ON FILE WHICH IS MIND-BLOWING CONSIDERING THIS IS A SAFETY ISSUE. IF IT WAS ONE DOOR, I COULD SAY, OK UNDERSTANDABLE 'THINGS HAPPEN. BUT ALL 4 OF MY DOOR HINGES UPPER AND LOWER NEED TO BE REPLACED BE CAUSE ALL MY DOOR POP. JEEP MANUFACTURE HAS DECIDED TO STICK THEIR HEAD IN THE SAND AND IGNORE THE COMPLAINTS OF THIS SAFETY ISSUE

I DON'T GET THIS I JUST GOT THIS PART REPLACEMENT AND IS ALREADY PEELING OFF AND I CALL MY DEALER AND THEY SAY THE RECALL ALREADY EXPIRED

THE CAR MAKE AN AWFUL SOUND WHEN DRIVING . ONCE THE SPEED IS OVER 30 MILES PER HOUR THE WINDSHIELD COWL MAKE A VERY LOUD NOISE IT HAS BEEN DOING IT FOR A LONG TIME I JUST COULDN'T FIGURE OUT WHAT IT WAS UNTIL I TOOK IT TO A DEALER AND THEY SAID THAT IT WAS COMMON PROBLEM WITH THESE VEHICLES. IT HAS JUST BEEN GETTING WORST OVER THE YEARS.

DRIVING DOWN THE INTERSTATE THE SUNROOF EXPLODED.

MY VEHICLE CAUGHT FIRE AFTER SITTING FOR 2.5 HOURS AND WAS COMPLETELY DAMAGED. THE FRONT END WAS COMPLETELY DAMAGED AS THE PICTURES WILL SHOW. INTERIOR WAS DAMAGED

BUBBLING OF PAINT IN MULTIPLE LOCATIONS ON THE FRONT RIM OF HOOD. JEEP WILL NOT COVER SINCE JUST OUT OF 5 YEAR WARRANTY, HOWEVER IT IS A KNOWN ISSUE. *DT *TR

HI, THE LEATHER ON THE DASHBOARD IS EXTREMELY CRINKLED FROM NATURAL EXPOSURE TO SUNLIGHT. READING IN FORUMS, IT SEEMS THIS IS A MASSIVE ISSUE AND NO RECALL TO FIX THE LINING HAS BEEN IMPLEMENTED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEATHER ON THE DASHBOARD WAS STARTING TO BUBBLE. THE ADHESIVE WAS NOT HOLDING THE MATERIAL PROPERLY. THERE WERE NO CRACKS IN THE DASHBOARD AND THERE WERE NO AIR BAG INDICATORS ILLUMINATED. THE SEPARATION OF THE LEATHER ON THE DASHBOARD CREATED A GLARE ON THE WINDSHIELD, WHICH OBSTRUCTED THE CONTACT'S VISION WHILE DRIVING. THE VEHICLE WAS TAKEN TO SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045, (262) 790-9000) WHO STATED THAT THEY DID NOT SEE A RECALL AND ADVISED HIM TO CALL THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND RESTATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

THE CHROME TRIM AROUND THE CUP HOLDER ON THE CENTER CONSOLE IS DE-LAMINATING FROM THE PLASTIC AND HAS CREATED A SHARP AS A RAZOR EDGE ON THE CUP HOLDER WHEN YOU MUST INSERT YOUR FINGERS AND OR HAD TO GRAB YOUR BEVERAGE WHILE DRIVING. THE CUT THAT I GOT WAS QUITE PAINFUL, AND IF TRAFFIC WAS WORSE I COULD HAVE BEEN DISTRACTED ENOUGH BY THE PAIN TO GET INTO AN ACCIDENT. I CALLED JEEP CUSTOMER CARE AND THEY DID NOT CARE. 34K MILES ON A 50K VEHICLE AND IT IS FALLING APART.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DASHBOARD HAD ABNORMAL BUBBLES. THE VEHICLE WAS TAKEN TO MITCHELL CHRYSLER DODGE JEEP RAM LOCATED AT 123 PLAZA DR, ENTERPRISE, AL WHERE IT WAS DIAGNOSED THAT THE MODEL USED A DEFECTIVE ADHESIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

PULLED THE VEHICLE INTO PERSONAL GARAGE TO CHANGE OIL. PLACED VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE WAS NOT IN PARK (ELECTRONIC SHIFTER) AND THE DOOR HIT THE DRIVER AND THEN CAUGHT THE CEMENT WALL OF THE GARAGE CAUSING THE VEHICLE TO STOP. CAUSED $1200 WORTH OF BODY DAMAGE TO LOWER DRIVER SIDE DOOR.

I THOUGHT I PUT THE CAR INTO PARK BUT WHEN I STEPPED OUT THE CAR ROLLED AWAY AND HIT A PALM TREE. THIS CAUSED BODY DAMAGE TO MY PASSENGER FENDER AND BUMPER. ALSO PAINT DAMAGE TO MOST OF THE PASSENGER SIDE OF THE VEHICLE.

DOUBLE PARKED MY VEHICLE IN A BUSY URBAN RETAIL COMMERCIAL AREA IN HOBOKEN, NJ AND LEFT IT RUNNING WHILE I WENT INTO A STORE TO PICK SOMETHING UP QUICKLY. WHEN I RETURNED THE CAR WAS GONE. IT HAD BACKED ITSELF UP HALFWAY DOWN THE BLOCK AND TURNED INTO TRAFFIC, CROSSED 2 LANES OF TRAFFIC AND SMASHED INTO A CAR PARKED ON THE OTHER SIDE OF THE ROAD. CAUSED MINOR DAMAGE TO THE REAR QUARTERPANEL. COULD HAVE RUN SOMEONE OVER, COULD HAVE MOWED DOWN A BUNCH OF KIDS, WHO KNOWS!?! THE ELECTRONIC SHIFTER IN THE JEEP SHOULD HAVE BEEN IN PARK BUT WAS ACTUALLY IN NEUTRAL. IMPOSSIBLE TO TELL WITH NO TACTILE FEEDBACK, ALL THE GEARS FEEL THE SAME TO THE TOUCH.

THIS MORNING, WHILE TRAVELING SOUTH BOUND ON US 931 IN KOKOMO, IN MY SUNROOF IN MY 2014 JEEP GRAND CHEROKEE EXPLODED. THE GLASS SHATTERED AFTER MAKING WHAT SOUNDED LIKE A HAND GUN GOING OFF NEXT TO ME. DURING MY DRIVE, ALL WINDOWS WERE UP AND THE AC WAS ON. THERE WERE NO CRACKS IN THE GLASS BEFORE THE "EXPLOSION."

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE COLLISION AVOIDANCE SYSTEM ACTIVATES AND SLAMS ON THE BRAKES WITHOUT CAUSE WHILE TRAVELING FORWARD WHICH IS STARTLING AND DANGEROUS BECAUSE I HAVE BEEN NEARLY REAR ENDED BY ANOTHER DRIVER FOR BRAKING WITHOUT CAUSE. WHEN PARKING THE GEAR SELECTOR FEELS LIKE IT IS IN PARK IT IS ACTUALLY IN REVERSE OR NEUTRAL. BRAKES SQUEAK AND WERE WEARING GROVES INTO ROTORS WHEN VEHICLE WAS BRAND NEW. ALSO THE FRONT BUMPER HAS NEVER FIT CORRECTLY AS WELL AS THE FENDER MOLDINGS PEELING OFF. VERY SAD FOR A $55,000 VEHICLE.

THE FRONT DRIVER'S SIDE WINDOW HAS TWO STRESS CRACKS THAT JUST APPEARED. THERE IS NOT A IMPACT MARKS OR ANYTHING WHICH WOULD CAUSE THE GLASS TO CRACK. THEY ARE TWO STRESS CRACKS DUE TO CHEAP GLASS OR DESIGN PROBLEMS. LOCATED MANY OTHERS ONLINE WHICH HAVE THE SAME ISSUE AND JEEP WILL NOT WARRANTY IT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I PULLED INTO A PARKING SPOT IN A PARKING GARAGE BUT WAS FAVORING THE RIGHT SIDE. I BACKED UP APPROX. 6-8 FEET TO STRAIGHTEN THE CAR OUT. AS SOON AS I PUT THE CAR IN DRIVE, IT LURCHED FORWARD AT FULL THROTTLE, WITH MY FOOT STILL ON THE BRAKE. I COULDN'T STOP IT. THE CAR ACCELERATED RAPIDLY AND SHOT FORWARD, OVER THE PARKING BARRIER AND RAMMED INTO THE CEMENT SUPPORT STRUCTURE OF THE DECK. THE IMPACT WAS JARRING AND THE CAR JERKED BACK UPON HITTING THE STRUCTURE. ALTHOUGH THE DISTANCE WAS ONLY ABOUT 6-8 FEET, THE IMPACT DID $3,300 DAMAGE TO THE CAR. I TOOK PHOTOGRAPHS OF THE ACCIDENT SITE AND THE DAMAGE TO MY CAR. THE PHOTOS SHOW THAT MY FRONT TIRES LAID DOWN SKID MARKS ON THE PAVEMENT AND UP AND OVER THE PARKING BARRIER AS I WAS TRYING TO STOP IT. A CLEAR INDICATION I WAS ON THE BRAKE. THE FORCE OF THE CAR PULLING AHEAD AGAINST THE BRAKES WAS VERY STRONG AND WAS ONLY STOPPED ONCE I SLAMMED IN THE PARKING GARAGE WALL. AFTER CONTACTING JEEP, I WAS REFERRED TO THE SPECIAL INVESTIGATION UNIT.I MET WITH A SPECIAL INVESTIGATOR AND HE EVALUATED MY VEHICLE AND SENT THE FINDINGS TO JEEP FOR FURTHER EVALUATION. THE INVESTIGATOR DECLINED TO VIEW MY PHOTOS OF THE ACCIDENT SCENE. A FEW WEEKS LATER I WAS NOTIFIED THAT THE FINDINGS SHOWED NOTHING WAS WRONG WITH MY CAR AND THE CASE HAD BEEN CLOSED. I APPEALED BUT WAS ONCE AGAIN DENIED. OTHER OCCURRENCES OF A SIMILAR, BUT LESS DRAMATIC, NATURE OCCURRED WITH THE VEHICLE BOTH BEFORE AND AFTER THE ACCIDENT. I REPORTED SEVERAL OF THESE TO THE DEALER. FINALLY IN MAY I WAS TOLD I HAD A PROBLEM WITH MY TRANSMISSION AND THEY REPROGRAMMED IT. I HAVE NOT HAD ANY OCCURRENCES SINCE. I AM CONVINCED MY CAR HAD/HAS A SERIOUS TRANSMISSION ISSUE THAT POSES A DANGER TO BOTH ME AND THOSE AROUND ME. I HAVE READ NUMEROUS STORIES ONLINE ABOUT PEOPLE EXPERIENCING SIMILAR ISSUES WITH THE TRANSMISSION ON 2014 JEEPS. ...UPDATED 03-10-16 *BF *CN

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V636000 (ELECTRONIC STABILITY CONTROL) AND 15V461000 (EQUIPMENT); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND INDICATED THAT IT MAY TAKE LONGER THAN SIX WEEKS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. ADDITIONALLY, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

JEEP ROLLAWAY COMPLAINT: MY BRAND NEW 2014 JEEP CHEROKEE ROLLED AWAY FROM ME WHEN I PUT IT INTO PARK. I GOT OUT OF THE CAR TO GET THE MAIL AND FEW SECONDS LATER, I HEAR A CRASH. THE JEEP ROLLED OFF THE DRIVEWAY INTO A TREE. THANK GOD NO ONE WAS IN THE WAY AND MY DAUGHTER WAS NOT IN THE CAR. I GOT BACK INTO THE CAR AND FOUND THAT IT WAS IN REVERSE, NOT PARK! THE FONT BUMPER WAS DISLODGED AND SMASHED. I HAD BEEN HAVING A LOT OF TROUBLE GETTING THE ELECTRON GEAR SELECTOR TO CHOOSE THE CORRECT GEAR SINCE THE DAY I BOUGHT THE CAR. 50% OF THE TIME I WOULD DISCOVER THAT I WAS IN REVERSE WHEN I THOUGHT I WAS IN PARK. THERE IS VERY LITTLE CLEARANCE BETWEEN THE TWO GEARS, NOTHING DEFINITIVE LIKE THERE IS ON A SLIDE TRACK IN MOST CARS WITH A DEFINITIVE CLUNK WHEN YOU PUT IT INTO PARK. THE ONLY WAY TO BE ABSOLUTELY SURE WAS TO LOOK DOWN AT THE GEAR SHIFT TO SEE THE LIGHT INDICATOR. I'VE BEEN DRIVING ALL MY 59 YEAR OLD LIFE AND HAVE NEVER HAD AN ACCIDENT. I WAS SO UPSET AND FRUSTRATED WITH THE GEAR SHIFT THAT I TOOK IT BACK AND ORDERED A 2013 JEEP WITH THE OLD GEAR SHIFT ON A TRACK SYSTEM. I'D HAD IT! IF THEY DON'T CHANGE THE GEAR SYSTEM IN THE NEXT JEEP, I WILL HAVE TO BUY A DIFFERENT MAKE. THE PROBLEM, ALTHOUGH MAY HAVE BEEN SOME KIND OF DEFECT IN THE ELECTRONIC GEAR SHIFT, IS, IN MY OPINION, NOT A DEFECT, SO NATURALLY CHRYSLER WILL NOT FIND ANY DEFECTS. I THINK IT IS POOR DESIGN AND A HAZARD. IT IS A HUMAN INTERFACE PROBLEM. PARK SHOULD NOT BE SO CLOSE TO REVERSE. THE GEAR SHIFT ONLY MOVES ABOUT A 1/4 INCH ONE WAY OR THE OTHER. YOU CAN NOT DEPEND ON FEEL TO TELL WHICH GEAR YOU ARE IN, WHICH YOU CAN WHEN YOU HAVE A CAR WITH A SLIDE TRACK GEAR SHIFT. ALSO, ANOTHER INCIDENT: I WAS MAKING A LEFT AND HAD TO BREAK HARD FOR A SEC, MY PURSE MOVED FORWARD AND EASILY PUSHED THE GEAR INTO NEUTRAL WHEN I NEEDED TO BE IN GEAR FOR ONCOMING TRAFFIC. STUPID DESIGN.

WHILE DRIVING AT 80 MPH, A VERY LARGE BUCK RAN IN FRONT OF THE CAR ON THE INTERSTATE. AFTER DRIVING BACK BY TO SEE THE DEER THE NEXT DAY IT WAS PROBABLY AROUND 300 LBS. THE ENTIRE FRONT PORTION OF MY VEHICLE WAS CAVED IN. NO AIRBAGS DEPLOYED WHATSOEVER. HITTING SOMETHING SO MASSIVE AT SUCH A HIGH RATE OF SPEED SHOULD HAVE DEPLOYED SOME SORT OF SAFETY MECHANISM I.E (AIRBAGS!!!!!)

OCTOBER 13, 2014 MY 2014 GR CHER HAS THE MOST DANGEROUS SHIFTER DESIGN I'VE EVER USED IN A MOTOR VEHICLE! THE IGNITION SWITCH DOES NOT KILL THE ENGINE IF THE VEHICLE IS IN GEAR EVEN IF THE VEHICLE IS STOPPED. THE SHIFTER DOES NOT ALWAYS ENTER PARK WHEN OPERATED WHICH CREATES THE POSSIBILITY THAT THE VEHICLE MAY DRIVE OFF WHEN THE DRIVER BELIEVES HE HAS STOPPED IT.. COMBINED WITH THE QUIETNESS OF THE MOTOR, AMBIENT NOISE MAY MAKE IT IMPOSSIBLE TO KNOW THAT THE VEHICLE IS IN GEAR WITH THE MOTOR RUNNING! AFTER PULLING INTO MY GARAGE WITH LANDSCAPERS WORKING IN THE YARD, I THOUGHT I HAD PLACED THE VEHICLE INTO PARK AND HIT THE IGNITION BUTTON TO TURN IT OFF. UNFORTUNATELY, THE SHIFTER KEPT THE CAR ENGAGED IN REVERSE. AND, THE MOTOR DIDN'T TURN OFF! NOT ONLY DID THE ENGINE NOT SHUT OFF, BUT THE VEHICLE BEGAN TO DRIVE BACKWARD AS I EXITED THE DRIVER'S SEAT. FORTUNATELY, I JUMPED BACK INTO THE VEHICLE AND AVOIDED BEING CRUSHED BETWEEN THE OPEN CAR DOOR AND THE GARAGE DOOR FRAME. UNFORTUNATELY, THE CAR BACKED OUT OF THE GARAGE WITH THE DOOR OPEN CAUSING $4,000 DAMAGE TO THE VEHICLE. THIS IS MY 8TH GRAND CHEROKEE (SINCE 1983) AND I AM VERY, VERY UNHAPPY WITH JEEP'S DESIGNERS. THIS NEEDS TO BE FIXED. AND I SHOULD BE MADE WHOLE FOR THE $4,000 BODY WORK!

I HAD A ROLL AWAY INCIDENT BACK AROUND JULY 25TH 2015 AFTER PLACING MY TRUCK (2014 JEEP GRAND CHEROKEE LIMITED) IN PARK IN FRONT OF A GAS STATION LOCATED ON RT 23 SOUTH IN RIVERDALE NJ WITH MY CHILD IN THE CAR. I HAD JUST BOUGHT GAS AND REALIZED I NEEDED TO GET SOMETHING INSIDE THEIR STORE SO AFTER THE PUMP FINISHED I PULLED UP IN FRONT OF CONV. STORE, PLACED IT IN PARK AND RAN IN FOR NOT EVEN A MINUTE, COME BACK OUT AND MY TRUCK HAD ROLLED AWAY INTO A ONE WAY EXIT SIGN. THERE IS A NICE DENT IN MY RIGHT FRONT BUMPER. . I JUST PASSED THIS GAS STATION OVER THE WEEKEND AND THE SIGN IS STILL IN THE SAME BENT POSITION SINCE MY TRUCK ROLLED INTO IT. I KNOW I PLACED MY TRUCK IN PARK AND LOCKED THE DOOR ON TOP OF THAT BECAUSE MY 8YEAR OLD WAS WITH ME AND I WAS ONLY GOING IN FOR A MINUTE. THANKFULLY A SIGN AND A ROCK (IT DIDN'T HIT THE ROCK) WERE THERE OTHERWISE THE TRUCK MOST DEFINITELY WOULD HAVE ROLLED OUT ONTO THE HIGHWAY CAUSING DEATH OR INJURY TO MY DAUGHTER AND DEATH OR INJURY FOR WHOEVER HIT MY TRUCK. MY STOMACH WAS IN MY THROAT. A FRIEND OF MINE WHO KNEW ABOUT MY STORY SAW YOUR RECENT ARTICLE ABOUT THIS POTENTIALLY REALLY BAD PROBLEM AND SENT ME THE LINK. AFTER READING THIS I KNOW THIS IS EXACTLY WHAT HAPPENED TO ME. PLEASE, I'M A CONCERNED DRIVER AND PARENT AND NOT FEELING GOOD ABOUT THIS TRUCK AFTER READING YOUR STORY AND EXPERIENCING THIS FIRST HAND. AGAIN MY DAUGHTER WAS IN THERE AND THANKFULLY SHE WAS OK. WHEN I REALIZED IT HAD ROLLED I RAN TO HER, OPENED THE DOOR AND SHE SAID DADDY THE TRUCK MOVED WITHOUT YOU IN IT. SO ANY HELP OR GUIDANCE WOULD BE APPRECIATED. NOT LOOKING TO START TROUBLE BUT I'M PAYING 400.- A MONTH FOR SOMETHING I THOUGHT WAS SAFE. WHAT DO I DO NEXT?

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN OPENING THE LIFTGATE, IT FAILED TO LATCH INTERMITTENTLY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) EXCEEDED A THE REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000.

AS I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 50MPH THE FRONT RIGHT FENDER FLARE BLEW OFF OF MY CAR AND FLEW UP OVER THE WINDSHIELD. WAS VERY FRIGHTENING, LUCKILY NO ACCIDENT HAPPENED BUT VERY EASILY COULD HAVE. *TR

JANUARY 2ND. 2015 I PULL OUT OF THE FASHION SQUARE MALL AND TURN ON TO RIO ROAD INTO THE RIGHT LANE. THIS IS THE TURN LANE ON TO ROUTE 29 NORTH. I TRAVEL ABOUT 50 YDS. THE REPORTING OFFICER SAID MY VEHICLE WAS TRAVELING ABOUT 40 MILES AN HOUR WHEN I REAR ENDED A TRUCK I FELT THE IMPACT AND HEARD THE CRUNCHING METAL AND I VAGUELY REMEMBER SEEING THE TOP MY HOOD BEING SHOVE BACK. I WAS STUNNED I KNEW I WAS HURT AND I WAS HAVING TROUBLE BREATHING. SOMEONE CALL 911 AND THE MEDICS LOADED ME INTO THE AMBULANCE. I COULD HEAR WHAT THEY WERE SAYING BUT HAD TROUBLE FOCUSING. THE POLICE, AND FIREMAN WHERE DISCUSSING WHY THE AIR BAGS HAD NOT DEPLOYED FOR THE AMOUNT DAMAGE DONE I ALSO REMEMBER THE MEDICS ASKING WHY THE AIRS BAGS HAD NOT DEPLOYED. *TR

VEHICLE ACCELERATED SUDDENLY, UNINTENTIONALLY, AND DISPROPORTIONATELY TO THROTTLE POSITION, RESULTING IN A HEAD-ON CRASH INTO A WOODEN FENCE. VEHICLE AND FENCE WERE BOTH DAMAGED. *TR

4 CAR PILEUP ON I684 PUTNAM COUNTY NY, IN WHICH OUR VEHICLE WAS 3RD IN LINE, THIS IS HORRIBLE SECTION OF HIGHWAY WERE CONNECTICUT DRIVERS NEED TO MERGE TO THE FAR RIGHT LANE (3 LANE HWY) TO EXIT TOWARDS CONNECTICUT. AS THE TROOPER AND TOW TRUCK DRIVER TOLD ME "THEY PULL VEHICLES OFF THAT SECTION EVERY DAY." THE INCIDENT TOOK PLACE IN THE FAR LEFT LANE (PASSING) THE FIRST VEHICLE (CONNECTICUT LICENSE PLATES) SLAMMED BRAKES TO ATTEMPT TO MERGE TO THE CENTER LANE, 2ND VEHICLE IN LINE ALSO SLAMMED BRAKES TO ATTEMPT TO MISS CAR 1 AND CARS 3 (OUR VEHICLE ) SLAMS INTO CAR 2. THE VEHICLE BEHIND US 4TH IN LINE ALSO MADE CONTACT WITH US WITH VERY VERY LIGHT DAMAGE. VEHICLE 4 WAS THE ONLY VEHICLE THAT DIDN'T NEED TO BE TOWED FROM THE SCENE. OUR JEEP WAS ALMOST AS DIRECT AS A FRONT HIT AS YOU CAN GET JUST SLIGHT MORE TOWARDS THE PASSENGER SIDE. RADIATOR SUPPORT IS PUSHED ALL THE WAY TO THE ENGINE BLOCK, BOTH FRONT FENDERS BUCKLED INTO THE DRIVER AND PASSENGER DOORS WHICH MADE THE FIRE DEPARTS HAVE TO PRY THE DRIVERS DOOR OPEN. WINDSHIELDS IS ALSO CRACKED UNTOP OF MUCH MORE DAMAGE, NO AIR BAGS DEPLOYED AND MY FIANCE (THE DRIVER) WAS BROUGHT BY AMBULANCE TO THE ER AND SUFFERED A BROKEN NOSE BY THE IMPACT CAUSING HER TO SLAM FACE AGAINST THE STEERING WHEEL , AND SOME OTHER BRUISES AND PAIN IN NECK AND BACK AREA. *TR

I WAS DRIVING ON THE HIGHWAY IN RUSH HOUR TRAFFIC WHEN THE CAR SUDDENLY ACCELERATED AND SIDE SWIPED A SCHOOL BUS. THE CAR WENT OUT OF CONTROL AND WAS UNABLE TO BE STOPPED, CRASHING INTO A CONCRETE MEDIA ON THE LEFT SIDE OF THE HIGHWAY BEFORE SPINNING ACROSS THREE LANES OF TRAFFIC AND CRASHING INTO THE CONCRETE BARRIER ON THE RIGHT SIDE OF THE HIGHWAY AND FINALLY STOPPING. THE CAR WAS TOTALED - THE ENTIRE FRAME WAS TWISTED, ALL FOUR TIRES WERE DESTROYED, THE BUMPER WAS HANGING OFF. THERE WAS SEVERE DAMAGE TO THE ENTIRE CAR - NOT ONE CORNER OR AREA OF THE CAR WAS NOT DENTED, DINGED OR SCRAPED. NONE OF THE AIR BAGS DEPLOYED (DESPITE THE VIOLENT NATURE OF THE CRASH). I WALKED AWAY FROM THE ACCIDENT BUT HAD A HERNIATED DISC IN MY BACK AND AN INJURY TO THE ROTATOR CUFF IN MY RIGHT ARM AND MISSED A SIGNIFICANT AMOUNT OF TIME FROM WORK WHILE RECOVERING. *TR

JEEP GRAND CHEROKEES HAVE A INTEGRATED ROOF FLUSH RAIL. IT IS STANDARD EQUIPMENT ON THIS JEEP. RACKS AND RECREATIONAL OBJECTS SUCH AS KAYAKS, CANOES, SURF BOARDS AND BIKES ARE ATTACHED TO THE RACKS THAT ARE IN TURN ATTACHED TO THE FLUSH RAIL. THE FLUSH RAIL FAILED AND TWO KAYAKS WERE PULLED OFF THE ROOF DURING MILD TO MODERATE DESERT WINDS. THIS FAILURE RESULTED IN TWO KAYAKS AND THE THULE RACK EQUIPMENT BEING THROWN OFF THE ROOF ONTO THE HIGHWAY. THE ROOF RAILS ARE ONLY ATTACHED TO THE ROOF WITH COMPRESSION NUTS AND THE ROOF IS NOT REINFORCED IN THE AREA OF THE FLUSH RAILS. THIS DESIGN IS SERIOUSLY UNDER ENGINEERED AND EXTREMELY DANGEROUS. THE THULE RACKS AND STRAPS HELD THE KAYAKS TOGETHER WHICH RESULTED IN 100 POUNDS OF KAYAK, APPROXIMATE 17 FEET BY 4 FEET THROWN IN THE PATH OF ONCOMING VEHICLES. JEEP HAS BEEN INFORMED AND TAKES NO RESPONSIBILITY FOR THIS FAILURE. *TR