Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2011 Jeep Grand Cherokee — Known Issues & Recalls
Complaints from Jan 2015 to Dec 2025
The most reported issue is electrical system problems (427 complaints). 52 complaints involved crashes. 61 involved fires.
Open Safety Recalls (6)
NHTSA Campaign: 19V813000
Component: ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
NHTSA Campaign: 17V572000
Component: SERVICE BRAKES
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
NHTSA Campaign: 14V154000
Component: SERVICE BRAKES
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
NHTSA Campaign: 14V391000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
NHTSA Campaign: 15V879000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
NHTSA Campaign: 14V530000
Component: ELECTRICAL SYSTEM
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Owner-Reported Issues (20 of 1636)
Electrical System →5 issues
Your battery warning light came on after starting your Jeep, even though the battery was recently replaced by the dealer. As you drove to town, a seat belt warning light appeared, then your entire electrical system shut down and the vehicle wouldn't restart—and you noticed a smoke smell. This suggests a serious electrical system failure that needs immediate professional diagnosis and repair, likely involving the alternator, battery connections, or electrical control modules.
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While driving your 2011 Jeep Grand Cherokee, the low battery warning light came on and heavy smoke poured from under the hood, accompanied by a burning smell inside the vehicle. Your vehicle was towed home but hasn't been diagnosed or repaired. The manufacturer declined to help, saying your vehicle's VIN wasn't included in a related recall. The issue appeared around 89,900 miles and likely involves replacing the battery, alternator, or damaged wiring.
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After having a recall repair done on your electrical system, your car started having trouble turning over and the battery charging and electronic throttle control warning lights came on. The dealer couldn't figure out what was wrong and didn't repair it. The issue may involve checking the battery, alternator, or electronic throttle control system to see if the recall repair caused an unexpected problem.
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While driving your 2011 Jeep Grand Cherokee, you noticed smoke coming from under the hood and the battery warning light came on. When you pulled over to check, you found the alternator was overheating and glowing red hot. A mechanic confirmed the alternator had failed, though your vehicle's VIN wasn't covered under a related recall, so the dealer wouldn't repair it. The alternator may need to be replaced to restore proper charging to your battery and prevent further electrical problems.
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Your rear camera display is working intermittently and showing a dark, unclear image even though the lens is clean. The dealership quoted $1,000 to replace it, which you feel is expensive given recent repairs you've had done. You believe this should be covered under recall like other Jeep issues since you see it as a safety concern for backing up.
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Electrical System,engine →4 issues
After replacing your battery, your alternator caught fire under the hood, forcing you to extinguish it with snow and a fire extinguisher. A repair shop replaced the serpentine belt and alternator, but when you drove the vehicle the next day, you noticed a strong smoke smell and the battery light returned. The repair may involve diagnosing the charging system (battery, alternator, and serpentine belt connections) to prevent overcharging or electrical failure that caused the initial fire.
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Your car's alternator caught fire. This is a serious electrical system failure that poses an immediate safety hazard. The alternator will need to be replaced to restore safe operation of your vehicle's charging system.
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Your check engine light is blinking and indicating a random misfire problem. You've already replaced the coils, spark plugs, and fuel injectors, and had a mechanic rewire your crankshaft sensor circuit to fix a starting issue, but the misfire warning persists. The problem may require diagnostic testing to identify the underlying cause, which could involve checking the engine sensors, ignition system, or fuel delivery components.
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Your car occasionally stalls completely while stopped, though it restarts after several attempts and about 15 minutes of waiting. A mechanic suspected a failing fuel pump relay but couldn't reproduce the problem to confirm it. This issue may be related to an electrical system recall, though your vehicle's VIN wasn't included in that recall notice.
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Engine →3 issues
Your engine's timing chain and guides may fail prematurely, which can cause severe internal damage to pistons and valves, leaving your vehicle undrivable. This is a known issue affecting 2009-2012 vehicles with the 5.7L Hemi engine, but your vehicle's VIN may not be included in the recall despite having the same problem. Fixing this issue will require replacing the timing chain, guides, and potentially the entire engine if damage has already occurred.
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Your engine kept stalling even after Jeep completed a recall repair in 2016 meant to fix a faulty fuel-pump relay. You paid for an independent repair in 2024 to stop the stalling. Jeep later issued another recall in 2019 admitting the first repair was defective, but you didn't get notice until 2025 — well after you'd already paid for the fix. Jeep refused to reimburse you. The fix likely involves inspecting and replacing the fuel-pump relay and addressing any silicon contamination that caused the original repair to fail.
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Your engine's oil filter housing cooler is made of plastic and aluminum parts that expand and contract at different rates when exposed to normal hot oil temperatures, causing the part to fail and leak. This leak can cause you to lose engine oil and coolant, which may lead to sudden engine damage while driving. Fixing this typically involves replacing the oil filter housing cooler assembly with a more durable part.
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Fuel/propulsion System →2 issues
Your Jeep had a recall to fix a faulty fuel pump relay that was causing hard starting. After the recall was completed, the same problem has returned — sometimes your car starts right up, but other times it cranks for a long time before starting. This suggests the repair may not have fully resolved the underlying issue. You'll likely need to have the fuel pump relay and related fuel system components inspected and possibly replaced again.
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Your 2011 Jeep Grand Cherokee has a strong gasoline smell inside the cabin that's causing you dizziness and migraines while driving. The smell is so persistent that it's noticeable even when the car is parked overnight. This suggests a fuel leak or fuel system problem that needs immediate inspection to locate the source of the odor.
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Engine,fuel/propulsion System →1 issue
Your engine has shut off completely while you're driving on 4 separate occasions over 3 years, causing you to lose power steering and brakes — a serious safety hazard. You've already replaced the TIPM (Totally Integrated Power Module) out of pocket for over $3,000, but Chrysler says a recall should have fixed this issue. The underlying problem appears to be a fuel pump relay defect that wasn't addressed when the recall was performed. The fix will likely require diagnosis and replacement of the fuel pump relay and possibly a reprogrammed or replaced TIPM.
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Vehicle Speed Control →1 issue
Your vehicle suddenly accelerated on its own, and you were unable to control or stop it. This resulted in a crash. The issue appears to be with the vehicle's speed control system.
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Suspension,electrical System,forward Collision Avoidance →1 issue
Your right side suspension is having trouble raising properly and makes noise before eventually leveling out. At the same time, your car's warning lights are coming on erratically along with the windshield wipers activating on their own—though this doesn't happen every time. You're getting diagnostic trouble codes related to control module malfunctions, suggesting an electrical or suspension sensor issue that's affecting multiple systems. The fix will likely involve diagnosing the suspension sensor or electrical connection on the right side and replacing any faulty sensors or wiring.
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Fuel System, Gasoline,electrical System →1 issue
Your 2011 Jeep Grand Cherokee lost engine power shortly after starting, and your check engine light came on. The dealer repaired it under one recall but said parts weren't available for a second recall (an electrical system issue), and also recommended replacing your fuel pump. You're concerned that the manufacturer has taken too long to make parts available for the electrical recall repair.
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Power Train →1 issue
Your transfer case (the component that manages power distribution to all four wheels) is making a loud noise from under the driver's side of your vehicle. This noise typically indicates internal wear or damage to the transfer case chain. The transfer case may need to be serviced, repaired, or replaced to stop the noise and prevent further damage.
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Electrical System,fuel/propulsion System →1 issue
Your vehicle is stuttering and stalling out while driving. The issue appears to be related to a faulty computer module that controls the engine. The computer may need to be reprogrammed or replaced to resolve the stalling and stuttering.
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