Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2012 Jeep Grand Cherokee — Known Issues & Recalls
Complaints from Jan 2020 to Dec 2018
The most reported issue is electrical system problems (515 complaints). 46 complaints involved crashes. 104 involved fires.
Open Safety Recalls (11)
NHTSA Campaign: 19V813000
Component: ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
NHTSA Campaign: 17V435000
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
NHTSA Campaign: 17E061000
Component: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
NHTSA Campaign: 17V572000
Component: SERVICE BRAKES
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
NHTSA Campaign: 15V879000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
NHTSA Campaign: 14V154000
Component: SERVICE BRAKES
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
NHTSA Campaign: 14V391000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
NHTSA Campaign: 15V115000
Component: ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
NHTSA Campaign: 14V104000
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
Risk: If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
NHTSA Campaign: 11V487000
Component: ENGINE AND ENGINE COOLING
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Risk: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Fix: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA Campaign: 14V634000
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Owner-Reported Issues (20 of 1629)
Electrical System,engine,fuel/propulsion System →5 issues
After a fuel pump relay recall and oil change at a Jeep dealership, your vehicle began experiencing multiple warning lights (check engine, service four-wheel drive, traction control) that appear unpredictably and sometimes cause loss of power, steering, or drivability while driving. Your vehicle has also overheated since the service, and occasionally these issues resolve temporarily after restarting, but they've left you stranded multiple times and pose serious safety risks. The dealership later identified a transmission issue but hasn't resolved the intermittent failures, and concerns have been raised that the recall repair may have been performed incorrectly or inadequately inspected. Resolving this will likely require the dealership to thoroughly inspect and potentially rewire electrical connections from the fuel pump relay recall and diagnose the transmission and cooling system issues.
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Your engine suddenly stalls while driving with no warning, and you lose all electrical power including power steering. This creates a dangerous situation because you can't steer the vehicle, putting you and other drivers at risk.
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Your Jeep is stalling and shutting off while driving, even after you replaced the fuel pump. When you try to start it, you hear the engine cranking but it won't turn on, and a check engine light appears on your dashboard. Your steering also feels tight and there's steering fluid present, though the main concern is the unpredictable stalling that's been happening for 3 months and could cause an accident. Since the fuel pump replacement didn't fix the issue, the problem likely involves the electrical system, and you may need diagnostic testing to identify the faulty component.
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Your vehicle unexpectedly stalls while driving on highways or in town, causing you to lose power suddenly and making it unsafe to pass other vehicles. When this happens, your check engine light blinks, followed by your traction control and battery warning lights turning on. You have to pull over, turn off the engine, wait a few seconds, and restart it to get moving again.
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While driving on the parkway, all of your dashboard lights suddenly turned on and your engine shut off, though you were still able to steer to the shoulder. This could indicate a problem with your Totally Integrated Power Module (TIPM), which controls electrical power distribution throughout your vehicle. A mechanic will need to diagnose whether the TIPM has failed or if another electrical component is causing the issue.
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Engine,fuel/propulsion System →2 issues
Your 2012 Jeep Grand Cherokee has stalled without warning at least four times in 2025, leaving you with no engine power and no power steering while driving. When this happens, you cannot steer the vehicle and are stuck until you restart the engine after about 30 seconds. This is particularly dangerous in traffic situations. The issue may be related to a fuel pump relay problem that was supposedly fixed under a previous 2019 recall, suggesting that earlier repair may not have resolved the underlying issue.
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Your 2012 Jeep Grand Cherokee has stalled without warning twice while driving — once at 15 mph in August 2025 and again at 45 mph in traffic in October 2025 — with no warning lights or messages beforehand. You've also experienced intermittent starting problems over the past 6 months, particularly in the morning. Your Jeep has already been repaired twice under fuel pump relay recalls, but the stalling problem has returned, suggesting the previous repair may not have fully resolved the issue.
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Unknown Or Other →2 issues
Both control arm bolts on your Jeep broke simultaneously without any obvious cause, causing the vehicle to lose control. Control arm bolts are critical suspension components, and their failure can make steering unpredictable and dangerous. The fix will require replacing both control arm bolts and possibly the control arms themselves.
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Your dashboard has warped and lifted away from the structure underneath, especially around the defroster vents and windshield area, likely due to adhesive or mounting failure—this is happening at only 55,000 miles. This deformation is concerning because it's occurring near the passenger airbag area and seams, which could potentially interfere with proper airbag deployment in a crash. Additionally, the raised and distorted panel may cause glare or visual distractions that could affect your visibility while driving. Fixing this will likely require removing and re-adhering or replacing the dashboard.
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Power Train,electrical System →1 issue
After your vehicle was repaired under a recall, multiple warning lights appeared on your dashboard (check engine, traction control, and 4-WD service messages). Your car lost power while accelerating, stalled while driving, and wouldn't restart — though it started again the next day. The dealer told you the transmission failed, but refused to help because they said it wasn't related to the recall. The issue started around 190,000 miles.
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Air Bags,seat Belts →1 issue
You were in a head-on collision at about 40 mph and your airbags did not deploy during the crash. Your head struck the windshield, and you're unsure if your seatbelt functioned properly despite wearing it. Your vehicle is currently being held by your insurance company and is likely a total loss. Repairs would require a full safety system inspection and likely replacement of the airbag system, seat belt assemblies, and structural components.
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Power Train,electrical System,engine →1 issue
Your vehicle stalled while driving in front of a school, and now it won't start — you hear a loud metal-grinding sound when turning the key. The dashboard shows 4WD and lightning warning symbols, the steering wheel and wheels lock up, the transmission won't shift, and the front left turn signal doesn't work. This is a serious safety issue since the engine cut off while you were driving. The problem likely involves the electrical system, starter motor, and engine control module, which may need diagnosis and repair.
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Air Bags →1 issue
Your vehicle stalled while driving at 45 mph around a sharp curve, causing you to crash into a tree. Despite the severe front-end damage from the crash, the airbags did not deploy. A repair technician should inspect the airbag system to determine why the airbags failed to activate during the collision.
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Steering,power Train,engine →1 issue
While driving normally, your vehicle's 4WD warning light came on, followed by an electronic throttle control warning. Your engine then shut off completely without warning, and you lost power steering and power braking while the car was still in Drive — causing it to roll backward. The engine wouldn't restart, and a strong burning electrical smell was present. Had this happened at highway speed, you would have lost steering and braking ability in traffic, creating a serious safety hazard. The issue likely involves a failure in the electrical system, fuel relay system (TIPM), or throttle control circuit that may require diagnosis and repair of the affected electrical components or control modules.
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Steering,service Brakes,engine →1 issue
While driving, your engine randomly shuts off completely and your steering and brakes lock up at the same time, causing the vehicle to veer sharply to the left with no warning. This has happened three times and leaves you unable to control the vehicle, nearly causing crashes. Your dealer checked for diagnostic codes but found nothing, making it impossible to identify the cause or fix it.
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Electrical System,engine →1 issue
Your engine overheated, causing your oil filter to melt and rupture, which sprayed oil throughout the engine and underneath the car. You noticed weak power and smoke while driving at 20 mph, so you pulled over and turned off the engine immediately. A repair shop diagnosed a failed head gasket as the root cause, which requires extensive engine work to fix.
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Electrical System,wheels,engine →1 issue
Your car has two problems: the tire pressure sensor on the front driver's side tire is reading erratically, fluctuating between the low 20s and 43 PSI while driving. More seriously, your engine stalled without warning on the highway in New Jersey, forcing you to pull over in a dangerous left lane position; the car took 5 minutes to restart. The stalling issue is a major safety hazard that needs immediate diagnosis by a mechanic, and the tire pressure sensor will need to be inspected or replaced.
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Electrical System,service Brakes,engine →1 issue
While driving slowly and applying the brakes, your engine RPM suddenly jumped to 5,500 instead of slowing down, and the brake pedal became very hard to press. After stopping and restarting the vehicle, it operated normally, but the remote start feature had trouble working and the brake pedal remained difficult to depress after remote starting. You also experienced unexpected phone calls coming through the radio even when your phone wasn't in use. A dealer told you the vehicle couldn't be hacked, but the issues were not repaired. The fix may involve diagnosing the electrical system for software glitches or electrical faults affecting the engine, brakes, and infotainment system.
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Electrical System,unknown Or Other,engine →1 issue
Your alternator may be failing, which is causing your engine to stall while driving. You're also experiencing other electrical problems as a result. A mechanic will need to test your alternator and likely replace it to restore proper electrical power to your engine and other systems.
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Engine And Engine Cooling →1 issue
See attached document for complaint.
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