Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2023 Jeep Grand Cherokee — Known Issues & Recalls
Complaints from Jan 2026 to Dec 2025
The most reported issue is electrical system problems (50 complaints). 13 complaints involved crashes. 2 involved fires.
Open Safety Recalls (18)
NHTSA Campaign: 23V336000
Component: EQUIPMENT:OTHER:LABELS
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.
NHTSA Campaign: 23V352000
Component: STEERING:COLUMN
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
NHTSA Campaign: 23V413000
Component: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
NHTSA Campaign: 23V577000
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
NHTSA Campaign: 24V111000
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
NHTSA Campaign: 24V132000
Component: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
NHTSA Campaign: 24V130000
Component: EXTERIOR LIGHTING:HEADLIGHTS
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
NHTSA Campaign: 24V199000
Component: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA Campaign: 24V291000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
NHTSA Campaign: 24V289000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
NHTSA Campaign: 24V434000
Component: SEAT BELTS:CRITICAL FASTENERS
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.
NHTSA Campaign: 24V436000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA Campaign: 24V897000
Component: AIR BAGS:SIDE/WINDOW
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
NHTSA Campaign: 25V430000
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
NHTSA Campaign: 25V472000
Component: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
NHTSA Campaign: 25V576000
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
NHTSA Campaign: 25V741000
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
NHTSA Campaign: 26V051000
Component: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Owner-Reported Issues (20 of 345)
Electrical System →5 issues
Your 2023 Jeep Grand Cherokee's hybrid battery failed while you were driving, causing the check engine light to come on and preventing the vehicle from restarting. The vehicle had to be towed to a dealer for diagnosis and repair. This occurred at approximately 30,312 miles.
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Your vehicle's check engine light came on when you put it in reverse, and the car would only go 2 mph in both reverse and drive. After parking and waiting for a tow truck, the transmission stopped shifting entirely and a service charging system warning appeared alongside the check engine light. You had to use the emergency release to shift out of park, and after 6 days at the dealer, the issue remains unresolved and has been escalated to the manufacturer.
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Your 2023 Jeep Grand Cherokee was brought to the dealer for a recall repair (Campaign 25V741000), but the repair procedure damaged your vehicle's engine control module (ECM). The dealer informed you the computer needs to be replaced and ordered the part, but you haven't received updates on when the work will be completed. The fix will require replacing the ECM (engine control computer) and likely re-performing the original recall repair.
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Your 2023 Jeep Grand Cherokee has a recall issue with the hybrid battery system. You're concerned about safety while driving with your family and need a loaner vehicle from the dealer while this is repaired. The dealer will need to replace or repair the affected hybrid battery components as part of the recall.
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See attached document for complaint.
Electrical System,engine,fuel/propulsion System →2 issues
While driving on the highway, your engine suddenly shut off without warning, cutting power to the gas pedal and leaving you with only brake control. Your dashboard indicated the engine was off and asked you to press the brake and hit the start button to restart it. After waiting several minutes, the car finally responded and restarted. This has happened multiple times since you leased the vehicle. The issue likely involves a faulty engine control module, ignition switch, or fuel system component that's causing unexpected engine shutdowns.
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Your 2023 Jeep Grand Cherokee 4xe is subject to safety recalls involving the high-voltage battery system and engine contamination that could cause fire or loss of power. Jeep warned owners not to charge the vehicle or park it in garages due to fire risk, and manufacturing defects from sand contamination in the engine could lead to catastrophic failure. The manufacturer did not provide a repair solution for months, leaving the vehicle unsafe to use normally, and has now discontinued the model entirely without resolving the issue. A complete engine overhaul or battery system replacement may be necessary once a remedy becomes available.
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Unknown Or Other →2 issues
Your 2023 Jeep Grand Cherokee has experienced multiple serious power loss incidents on the freeway, where the dashboard displayed red warning lights, the gas pedal became unresponsive, and the engine shut down — requiring 20–30 minutes to restart each time. This has happened at least twice despite responsible maintenance and a recent transmission replacement. The vehicle is subject to an open recall (68C), and these repeated electrical and power system failures create a significant safety risk while driving.
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Your 2023 Jeep Grand Cherokee 4xe has been at the dealership since January 6, 2026 for two recalls: one involving a high-voltage battery fire risk and another for hybrid control processor software. After more than 45 days, the dealership has not provided a firm completion date or confirmed that repair parts are available. This extended service period leaves your vehicle unusable due to an unresolved safety defect.
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Electrical System,fuel/propulsion System →2 issues
Your plug-in hybrid vehicle has lost all electrical power three times while you were driving, requiring towing to a dealer each time. The hybrid battery has needed premature replacement, and your car has been in the shop six times in under a year, including an 18-week repair stay. Despite multiple recalls, you don't feel the vehicle is safe to drive. The fix will likely involve diagnosing and replacing the hybrid battery system and addressing underlying electrical faults causing the power loss.
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Your 2023 Grand Cherokee has received multiple safety recalls since May 2023, with at least two involving the hybrid battery system. You were advised to park outside due to fire risk, and your latest recall involves a failed battery test that the dealer estimates will take about a month to repair, with uncertainty about whether it can be fully corrected. The repair will likely involve testing, diagnosis, and possible replacement of the hybrid battery system or related electrical components.
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Electrical System,service Brakes,forward Collision Avoidance →1 issue
Your vehicle has experienced unexpected, uncontrolled braking that the dealership previously failed to fix. On March 16, 2026, your car came to a complete stop in traffic, shifted into park by itself, and became stuck—unable to shift into drive, neutral, or reverse, leaving you stranded on the roadway with a child in the vehicle. The dealership was unable to inspect the vehicle for weeks and refused to provide a loaner. This issue involves the electrical system, brakes, and forward collision avoidance system working together in an unsafe manner.
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Electrical System,service Brakes,engine →1 issue
Your 2023 Grand Cherokee experienced a complete electrical failure with multiple warning lights on the dashboard, including transmission and emergency braking system alerts, and the vehicle wouldn't start initially. After eventually starting, the vehicle appeared to run but showed ongoing safety concerns. The next day it wouldn't start again, and during towing attempts on March 2nd, your brakes suddenly failed completely—even with the pedal pressed fully, the vehicle rolled uncontrollably into your garage, causing property damage and injuring a family member. This suggests a serious problem with both the electrical system and brake hydraulics that needs immediate diagnostic and repair at the dealership.
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Electrical System,unknown Or Other,fuel/propulsion System →1 issue
Your 2023 Jeep Grand Cherokee 4xe was brought in for a safety recall involving the high-voltage battery. After the dealer performed the required software update, your vehicle failed the diagnostic test, meaning the HV battery pack needs to be replaced. Your car has been immobilized at the dealer for about 9 weeks with no clear delivery date or status updates on the replacement battery, leaving you without transportation while still making payments.
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Electrical System,forward Collision Avoidance →1 issue
Your car's automatic emergency braking system has intermittently activated without warning, causing the steering to stiffen and brakes to apply on their own—requiring you to pull over and restart the vehicle to regain control. Most critically, on January 13, 2026, while driving at 60 mph on the highway, your vehicle suddenly lost all engine power and displayed a "Hybrid/Electric Mode Unavailable" warning, forcing you to maneuver across traffic lanes to reach the shoulder safely while two large trucks approached from behind. The dealership has been unable to reproduce the problem. Fixing this will likely require a comprehensive diagnostic of the hybrid electrical system, forward collision avoidance sensors, and brake control modules.
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Electrical System,engine →1 issue
Your battery failed during a dealer diagnostic visit for recall 68C, even though your car was working fine before you brought it in. Your vehicle has been at the dealership for over 11 weeks, and neither the dealership nor Stellantis has provided an estimated completion date or status update. The repair will likely involve battery replacement and completion of the recall service.
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Power Train,electrical System,vehicle Speed Control →1 issue
Your 2023 Jeep Grand Cherokee has three separate issues: the engine hesitates or struggles when you press the gas pedal, the transmission sometimes shifts out of Reverse into Neutral on its own while backing up (which could cause you to lose control), and water is leaking into the cabin during rain or snow, causing wet floor mats and a moldy smell. The acceleration problem makes it risky to merge or cross traffic safely, while the unintended shift out of Reverse increases the chance of hitting something while backing up. Fixing these issues will likely require the dealer to diagnose the transmission control module or shift solenoid, repair water seals around the power tailgate and door weatherstripping, and possibly reprogram the engine control system.
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Steering,suspension →1 issue
Your 2023 Jeep Grand Cherokee 4xe makes a clicking noise when you hit bumps or steer sharply to the right. Despite replacing the sway bar, front control arms, brackets, rear suspension components, and front air suspension over nearly 3 years, the clicking persists even after recent dealer service. The repair may require further diagnosis of the suspension geometry, worn suspension bushings, or potentially a frame/alignment issue causing the components to contact.
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Electrical System,visibility/wiper →1 issue
Your windshield fogged up while driving in the dark, and your heating and blower system stopped working, leaving you unable to clear the condensation. The system eventually restarted on its own, but you've noticed it sometimes takes a long time for the heat to kick in. This issue may require diagnosis of your heating, ventilation, and blower motor system to identify why it's cutting out intermittently.
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Steering,suspension,visibility →1 issue
You've received recall notices for your 2023 Jeep Grand Cherokee affecting the visibility, suspension, steering, and electrical systems, but your dealer says the replacement parts aren't available yet. You haven't experienced any actual failures, but you're concerned that the manufacturer is taking too long to make these parts available for the recall repairs.
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