2023 Ram 3500 — Known Issues & Recalls

Your 2023 Ram 3500 was built with a defective left upper coil spring mount that allows the coil spring to slip off its locking position, leaving it unsecured to the frame. You may first notice a squeaky noise when driving, which can progress to clunking and metal-on-metal sounds, along with uneven suspension feel between the left and right sides. If the spring becomes completely dislodged while driving—especially while towing—your suspension could fail entirely, causing loss of control. The dealer and Ram's area engineer have confirmed the defect and advised against highway driving; the manufacturer may need to replace the frame assembly or the entire suspension mount structure.

Your engine's valve lifter bearing has seized prematurely, causing abnormal wear to the camshaft and releasing metal particles into your engine oil, which can damage other engine components. You may hear an irregular ticking sound from the engine when starting or at idle, but there are no warning lights. This could potentially lead to catastrophic engine failure while driving, causing your vehicle to stop suddenly without warning.

Your engine locked up completely, requiring a 650-mile tow to the dealership. The dealer says it's covered under warranty and is waiting for Chrysler to send a replacement engine, which they estimate will take an additional week to install once it arrives. The repair will involve replacing the entire engine.

Your 2023 Ram ProMaster 3500 is subject to a recall (Campaign 25V720000) related to the engine and cooling system, but the replacement part needed for the repair isn't currently available. The dealer has told you there's no fix available yet and suggested you avoid driving the vehicle or parking it near your home until the part becomes available. You haven't experienced any actual failure yet, but the manufacturer hasn't been notified of this delay.

Your truck's high beam and left turn signal are activating at the wrong times due to a known recall issue (23V-799) with the steering column control module. Despite three dealer visits and a software reboot, the problem persists, and the dealership claims the recall is resolved even though you have video evidence it isn't. Fixing this properly requires replacement of the faulty steering column control module (SCCM), which the dealer has refused to do.

Your parking brake engaged on its own while you were driving, and you couldn't disengage it — the parking brake warning light came on. Another driver had to help you, and you took the truck to a dealer, but they couldn't reproduce the problem or find what caused it. This could be a serious safety issue since an engaged parking brake while driving can damage your brakes and cause loss of control.

When you activate your left turn signal, the high beams turn on automatically regardless of the time of day, whether your headlights are on, or whether the engine is running. This creates a safety hazard when turning left or passing other drivers, as you're flashing them with high beams unintentionally. Additionally, your passenger rear window shattered on its own after just 2,800 miles with no apparent cause.

Your seatbelts aren't retracting properly after use and are getting caught in the door. They also feel loose and don't feel secure when fastened. This is a safety concern that should be addressed by a dealer.

While driving your Ram 3500, the power steering stopped working during left turns and your brakes felt spongy, then the power steering came back on after completing the turn. This happened six times over a 15-minute drive. Your dealer found that a clip is missing from the factory, which is likely causing the power steering to temporarily cut out during turns.

Your truck has a tire pressure monitoring system (TPMS) installed, but you can't view the tire pressure readings on your dashboard display—Ram says this feature isn't required for safe towing, even though you're towing a 15,000-pound camper. The only way to check tire pressure is through a mobile app where the information is buried several menus deep with very small text, or by looking at your phone while driving. You believe this is unsafe for a truck designed for heavy towing and that Ram should make tire pressure easily visible on the dashboard.

Your tailgate opened on its own while you were driving at 25 MPH without any warning light to alert you. You didn't notice until you arrived home. The dealer confirmed that 2023 Ram 3500 trucks don't have a tailgate ajar warning light, and the manufacturer acknowledged this is a known issue but offered no help or repair. Fixing this may involve inspecting the tailgate latch mechanism and potentially replacing the latch assembly or adding an aftermarket warning system.

You noticed gasoline leaking from your 2023 Ram 3500 when you turned on the generator. This issue is related to a known recall (NHTSA Campaign 23E030000). Your dealer confirmed the problem but told you the replacement part isn't available yet. The repair will likely involve replacing the faulty fuel system component once the part becomes available.

When you activate your left turn signal, your high beam lights turn on unexpectedly. This is an electrical wiring or switch issue that's causing the signals to cross. A mechanic will need to diagnose and repair the wiring or replace the turn signal/headlight switch assembly.