2014 Ram 1500 Wheels Problems

PURCHASED THIS 2014 DODGE RAM 1500 DOUBLE CAB FROM FREMONT TOYOTA IN 11/2019. OWN 2/24/2020 I TOOK THE VEHICLE IN TO HAVE A FLAT FIXED AT FIRESTORN TIRE STORE A SALES REPRESENTATIVE WENT OUT TO INSPECT THE TIRE AND SAID IT SHOWED SIGNS OF DRY ROTTEN. AND LOOK AT THE REST OF TIRES AND SAID THEY WILL NEED TO BE REPLACED. THEN I TOOK THE CAR BACK TO DEALERSHIP AND SPOKE WITH A SALES MANAGER, HE SAID HE WOULD PASS THE MESSAGE TO APPROPRIATE PERSON. THE RECEPTIONIST TOOK MY NUMBER A GAVE ME THE GENERAL MANAGER NUMBER, WHO I CALLED AND HE SAID UNFORTUNATELY A 30 DAY WARRANTY OWN USED VEHICLE AFTER I EXPLAINED WHAT WAS GOING, TELLING HIM, I NEVER HAD TO REPLACE TIRES OWN PREVIOUS CARD WITH IN 2 1/2 MONTHS. NO RESPONSE. HIS NAME IS [XXX], PHONE NUMBER [XXX]. I WAS ALSO TOLD BY A SHOP MANAGER THAT I SHOULD HAVE INSPECTED THE VEHICLE MY SELF. I TOLD HIM THATS NOT MY JOB. HE WAS VERY RUDE AND UNPROFESSIONAL. I DON'T HAVE 800.00 TO 900 DOLLARS. AND I AM A DISABLED VETERAN AND NEED TO GO TO HOSPITAL OWN A MONTHLY BASE TO HAVE MY BLOOD CHECKED BECAUSE I AM OWN WARFARIN A BLOOD THINNER MEDICATION. WITH TIRES THAT ARE DETERIORATING I CAN'T DO THAT. ARE THEY ALLOWED TO SALE A VEHICLE WITH 6 YEAR OLD TIRES OWN IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/18/18 AT ABOUT 1:15 PM WHILE TRAVELING SOUTH ON US 220 IN THE LEFT LANE IN THE CITY OF WILLIAMSPORT PA DURING A CLOUDY BUT DRY DAY AT 55 MPH, THE RIGHT FRONT TIRE BLEW OUT FOR NO APPARENT REASON WHICH DISABLED MY VEHICLE AND DID APPROXIMATELY $4500 DAMAGE. FORTUNATELY, THERE WERE NO INJURIES. THE TIRE WAS A GOODYEAR WRANGLER SR-A SIZE 275-60-20. THE TIRE WAS APPROXIMATELY 1 YEAR OLD WITH 8/32 TREAD REMAINING AT TIME OF THE BLOW OUT. I DID NOT HIT ANYTHING TO CAUSE THE BLOWOUT. AFTER THE BLOW OUT, I PULLED OVER THE LEFT SIDE OF THE HIGHWAY IN THE MEDIAN TO INSPECT THE DAMAGE. I THEN LIMPED THE TRUCK BACK TO THE RIGHT SIDE OF THE ROAD AND INTO THE GRASS TO GET TO A SAFE LOCATION FOR ME AND MY FAMILY. AT THAT POINT, I PROCEEDED TO REMOVE THE TIRE AND INSTALL THE SPARE AT WHICH POINT IT THEN STARTED RAINING. I BELIEVE THE SAFETY RISK WAS THE GOODYEAR TIRE. THE TIRE HAS BEEN SENT TO GOODYEAR TO EXAMINE. THEY STATED THERE WAS NO FACTORY DEFECT, HOWEVER, THEY REFUSED TO SEND ME A COPY OF THEIR REPORT DESPITE NUMEROUS REQUESTS. I STILL HAVE THE TIRE IN MY POSSESSION. GOODYEAR ALSO REFUSED TO PROVIDE ANY KIND OF WARRANTY COVERAGE DESPITE THE FACT THE BLOW OUT OCCURRED WITHIN THE WARRANTY PERIOD AND MILEAGE. I DO HAVE A DASH CAM VIDEO OF THE BLOW OUT HOWEVER IT IS IN .MOV FORMAT I WAS NOT ABLE TO UPLOAD IT - I CAN PROVIDE A CD UPON REQUEST. MORE INFORMATION IS AVAILABLE THAN WHAT I WAS ABLE TO PROVIDE IN THIS COMPLAINT.

WHEN I TOOK MY TRUCK IN FOR ROUTINE MAINTENANCE SERVICE AND TIRE ROTATION, I WAS TOLD THAT ALL 4 GOODYEAR WRANGLER SR-A DOT M5YNJB1R0314 NEED TO BE REPLACED AND THEY WERE NOT ROTATED BECAUSE OF TINY CRACKS IN THE SIDEWALLS ALL THE WAY AROUND EACH TIRE. THE TREAD IS STILL LIKE NEW AND ONLY 13,158 MILES. THESE TIRES WERE ON MY NEW TRUCK WHEN I PURCHASED IT. JUST TO COMPARE: MY 2005 RAM STILL HAD THE ORIGINAL TIRES ON IT WITH ONLY SLIGHT WEAR ON TREAD WHEN I TRADED IT IN 9 YEARS LATER.

WAS DRIVING MY 2014 RAM TRUCK DOWN THE ON RAMP TO RT 104 WHEN THE REAR TIRE EXPLODED. IT WAS A GOODYEAR WRANGLER P275 / 60R20 WITH APPROX 20K MILES ON THEM.ALWAYS ROTATED ON EACH OIL CHANGE. LUCKY I WAS NOT UP TO SPEED WHEN IT BLEW. I HAVE ENCLOSED A PICTURE WHICH SHOWS THE DAMAGE AROUND THE OUTER SIDE WALL FROM THE EXPLOSION.

FRONT ROTORS WARPED AT 39,000.FRONT WHEEL BEARINGS CHANGED AT 44,000.

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE WHEELS BEGAN TO WOBBLE AND THE VEHICLE BEGAN TO SWAY ON THE ROAD. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN FOLLOWING THE FAILURE. THE TRACTION BAR FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

I PURCHASED A 2014 DODGE RAM 1500 AND IT HAS APPROXIMATELY 22000 MILES I'VE HAD 3 FLAT TIRES WITHIN THE LAST 6 MONTHS ALL FOUR TIRES HAVE LITTLE TREAD LEFT AND WONDERING IF THERE IS ANY OTHER COMPLAINTS OR RECALLS ON THESE TIRES THE GOODYEAR WRANGLERS SRA.

2014 RAM 1500 DRIVING AT 48 MPH, TIRE HAS A CATASTROPHIC BLOWOUT. THE TIRE BLEW FROM ONE SIDE TO THE OTHER IN A STRAIGHT LINE. GOOD THING THIS WAS ON A TWO LANE ROAD AND NOT ON A INTERSTATE AT 75 TO 8O MPH HERE IN TEXAS IS ALLOWED. IF THIS HAPPENED ON A INTERSTATE I WOULD NOT BE HERE TO WRITE THIS. NOW I HAVE CHECK WITH MY TIRE DEALER, HE SAID THIS IS NOT THE FIRST ONE HE HAS SEEN. HE SENT THIS TIRE TO GOODYEAR.THEN I GOOGLED THIS AND MORE SHOWED UP.I THINK GOODYEAR SHOULD RECALL THESE WRANGLER P275/60 R20 SA AND ANY OTHER THAT THIS HAS HAPPEN TO. MAYBE RAM SHOULD GO TO SOME OTHER TIRE FOR THEIR REPUTATION. I HOPE NO ONE HAS BEEN KILLED BECAUSE OF THIS TIRE FAILURE. PICTURE INCLUDED.

I BOUGHT A NEW DODGE 2014 1500 AND LOOKED UNDER MY TRUCK FOR THE FIRST TIME AND DISCOVERED IT CAME WITH A USED 17 INCH SPARE TIRE I THINK IT IS VERY UNSAFE TO REPLACE A NEW 20 INCH TIRE WITH A USED 17 INCH ...UPDATED 05/14/15 *BF

I RECENTLY PURCHASED A 2014 DODGE RAM 1500 4X4 TRUCK THAT CAME EQUIPPED FROM THE FACTORY WITH 20 INCH WHEELS. I HAVE DISCOVERED THAT THE SPARE IS A FACTORY 17 INCH FULL SIZED WHEEL. I WAS ADVISED BY MY LOCAL TIRE DEALER THAT IT WOULD BE HIGHLY DANGEROUS TO TRAVEL ANY DISTANCE WITH THE A SPARE THAT DIFFERENTIATED THAT MUCH IN DIAMETER AND COULD INFACT CAUSE DAMAGE TO THE VEHICLE WHICH PROBABLY WOULD NOT BE COVERED BY THE FACTORY WARRANTY. WHEN I INQUIRED AT THE RAM NATIONAL CUSTOMER CENTER I BASICALLY GOT THE RUN AROUND. THEY DID HOWEVER GIVE ME A CASE NUMBER [XXX] THEIR PHONE NUMBER IS 866-726-4636. I BELIEVE THIS COULD CAUSE A SITUATION THAT COULD RESULT IN INJURY TO AN UNSUSPECTING PURCHASER THAT WAS NOT AWARE OF THE WHEEL SIZE DIFFERENCE AND DROVE UNKOWININGLY A GREAT DISTANCE WITH THE SPARE PROVIDED BY THE FACTORY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS