2014 Ram 1500 Latches & Locks Problems
3 owner-reported latches & locks complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Latches & Locks Recalls (1)
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Owner Complaints (3)
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602) WHERE THE RECALL REPAIR WAS PERFORMED. AFTER RECEIVING THE RECALL REPAIR, THE TAILGATE LATCH INDEPENDENTLY OPENED ON TWO SEPARATE OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND HE WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/LOCKS/LINKAGES) AND 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM AT 877-812-7782 (LOCATED AT 625 HOOKSETT RD, MANCHESTER, NH 03104) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE COOLANT LEVEL OF THE VEHICLE WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 19V757000 (ENGINE AND ENGINE COOLING). PARTS DISTRIBUTION DISCONNECT FOR 19V347000 (LATCHES/LOCKS/LINKAGES).
TL* THE CONTACT OWNS A 2014 RAM 1500 EQUIPPED WITH AN ELECTRONIC TAILGATE LOCK. ON SEVERAL OCCASIONS, THE LIFTGATE OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO MIKE TOLER CHRYSLER DODGE JEEP RAM FIAT (LOCATED AT 5340 US-70, MOREHEAD CITY, NC 28557, (252) 247-2003), BUT THE DEALER REFUSED TO DIAGNOSE THE ISSUE. THE CONTACT WAS CONCERNED THAT SOMEONE COULD BE INJURED BY DEBRIS FALLING OUT OF THE TRUCK BED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/06/17*LJ *CN