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2014 Ram 1500 Suspension Problems

92 owner-reported suspension complaints from NHTSA data

92
Complaints
1
Recalls
1
Fires
Jan 2017Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Suspension Recalls (1)

RECALLCampaign #14V392000

SUSPENSION:REAR:SHOCK ABSORBER

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Fix: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Owner Complaints (92)

mediumSUSPENSION
Filed: Jan 2026

The contact owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the contact became aware that the vehicle was lower to the ground. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the air suspension needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 150,000.

NHTSA #: 11711419
mediumSUSPENSION
Filed: Dec 2025

The contact owns a 2014 Ram 1500. The contact stated that while driving at various speeds, his wife heard an abnormal whining sound coming from the rear end of the vehicle. The contact pulled over and discovered fluid leaking from the pinion gasket. Upon discovery of the failure, the contact started driving to an independent mechanic; however, the rear wheels locked up. There was no warning light illuminated. Due to the failure, the vehicle was towed to the independent mechanic, who discovered that the pinion nut had detached from the vehicle, causing the pinion shaft to drop into the rear differential, which caused the rear wheels to lock up. The dealer was notified of the failure. The manufacturer was also notified of the failure, but the contact had not yet received a response. The vehicle was not repaired. The failure mileage was approximately 122,000.

NHTSA #: 11706137
mediumSUSPENSION
Filed: Sep 2025

The air suspension system on the truck fails, it will not raise. I’ve replaced almost all the components of the air suspension system and it’s still not working. The system fails in any type of weather but often it does so more in winter. System has been reset multiple times. Compressor has been replaced twice, relay replaced, fuses replaced, lines have been checked, height sensors have been replaced. Looking at online forums, this seems to be an issue with many Dodge Rams of 2014 as well as other years.

NHTSA #: 11687007
mediumSUSPENSION,POWER TRAIN,SERVICE BRAKES
Filed: Apr 2025

ABS module malfunctioned, auto maker has no available replacement. No ABS module available, vehicle is undrivable, no parts being made to fix.

NHTSA #: 11657827
mediumSUSPENSION
Filed: Mar 2025

Suspension failure. Unsafe to drive, goes out in the middle driving.

NHTSA #: 11651905
mediumSUSPENSION
Filed: Jan 2025

honestly the compressor failed for the air suspension and keeps failing many times for many people in different altitudes and humidity levels as you guys should already know by now. the system is supposed to be a sealed system that no air should be able to get into, right? so my question and things i really would like you guys to look into is why, if this true why do they need a dryer for the n2 gas based system they is not supposed to be able to get air in it? more so when n2 gas is supposed to expel moisture and being a dry gas. I bought this truck in Colorado and in the dry cold of Colorado I had no issues like this but the moment i had my first winter in a more humid environment and it dropped to 20 degrees Fahrenheit the system failed such as the fact that im in Texas now. being a sealed system no air is able to vent out unless triggered buy certain modes so my ride just leveled out to normal drive mode but will not engage the compressor properly. I'm currently in college though just starting for diesel engines even my instructor is stumped. this system to me doesn't make sense and its failing from what I gathered in more humid cold environments not so much dryer cold, and popping the fuses by trying to pull more power to dry the system that supposedly isn't getting moister in it. so this system is clearly flawed and doesn't make seance plus it also truly depends on how and where the company tested the product. in the end my suspension triggered the red code of immediate air suspension repair/replacement and no longer works properly this is almost a 500 dollar fix that many have to do every winter including me. some may have to pay more for those who cant do it themselves. please investigate the compression and dryer system in higher humidity and extreme cold based environment and if im right im right if im wrong im wrong. i just want answers and the problem fixed since this issue has been going since 2013 to now.

NHTSA #: 11637213
mediumSUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Nov 2024

Stellantis/Ram for over 10 months now have claim that the ABS Module is under engineering review to me. The ABS Module controls the brake anti skid, sway control, cruise control and other systems. Since 3/2024 I've tried to replace this module but it's not in stock because of not being produced. It's a manufactured control item only. I was informed by Gator Dodge this has been a problem for almost a year now if not longer. Called Stellantis/Ram and was informed to go to a junk yard to get a replacement with no product control. Tried to exchange it for a new truck but the dealer does not want it on it"s lot because of no anti skid and other functions this module controls. If it's not safe enough for Ram to sale how can it be a safe vehicle on public road ways? To answer any questions, yes the truck has been inspect by Gator Ram and a certified independent mechanic. As a retired Airline Captain if this was a plane the FAA would have grounded it until the problems were address.

NHTSA #: 11623321
mediumSUSPENSION
Filed: Jul 2024

My front ball joints went out own my 2014 Dodge Ram 1500 truck recently and had to be replaced the vehicle only had 58, 343 miles at the time. I contacted Chrysler even though the vehicle was not under warranty, because one of there team members said all the could do was try to get me a reimbursement, but I was recently denied. The vehicle also has right arm shifter issues that keep occurring even though I have had it repaired at the Chrysler dealership in Stockton, Ca. I paid around 27,000 for this vehicle in 2019 at Fremont Toyota in Fremont, Ca. The vehicle had supposedly over 21,000 miles own it at purchase.

NHTSA #: 11600106
mediumSUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: May 2024

Air ride suspension warning light came on with the ABS electrical warning and lost of cruise control. At the same time the truck became almost uncontrollable.

NHTSA #: 11586589
mediumSUSPENSION
Filed: Dec 2023

Approximately 1 year ago, the factory air suspension system on my 2014 Ram 1500 Limited would cease to function, displaying an alert saying "Air Suspension Immediate Service Required", and the suspension system would drop down to the point that the truck suspension was riding on the bump-stops. I took the vehicle to a Dodge/Ram Dealership service center, where the suspension compressor and air distribution valving was replaced, costing of $5,000.00. Initially this cured the problem, but a few months later, the problem cropped up again. This issue has now progressed to the point that at about 30=45 minutes into driving, the same alert comes up on my dash display, with the same results.

NHTSA #: 11560546
mediumSUSPENSION
Filed: Oct 2023

Front suspension bracket where the crossmember is welded to the frame. The weld failed and separated from the frame. Possible metal fatigue. Vehicle was driving in a straight line at low speeds when it became wobbly and unstable driving. Pulled to the right hard and almost caused a wreck. Components separated causing brakes to stop working, damage to oil pan, inner & outer tie rod, spring, shock, bushings, tire, wheel, and body damage. Would have been detrimental and potentially fatal if this happened with speeds higher. Vehicle is not drivable and had to be towed by rollback. Emergency brakes had to be used in order to stop vehicle.

NHTSA #: 11551260
mediumSUSPENSION
Filed: Sep 2023

Air suspension fails while driving causing vehicle to sit on the bump stops. Vehicle become unresponsive and unsafe to drive. FCA knows about the air suspension pre-mature failure due to inferior components in the compressor and distribution block.

NHTSA #: 11547010
mediumSUSPENSION,FUEL/PROPULSION SYSTEM
Filed: Jul 2023

Air suspension system fails causing dangerous driving condition. This is an ongoing issue which began periodically when temperatures dropped below 32 degrees. Now it is occurring more frequently causing the vehicles steering and stability to be compromised. Fuel tank strap failed due to heavy rust causing one end of tank to drop and scrap on the road surface. Potential safety and fire hazard.

NHTSA #: 11534793
mediumSUSPENSION
Filed: May 2023

The factory installed air suspension has failed more times than I can count. It’s has been going on for years mainly during the winter months, but so far this year with the warmer weather it still fails probably at least once or twice a week. This issue puts everyone in danger that is around these trucks while the are having these issues with the suspension air bags deflating when on public roadways. The truck is available for inspection anytime and I encourage you to follow up with any of these trucks with complaints that suffer the same issue because if you do maybe you will realize that we are not all just crazy. This is a serious issue that needs addressed by the manufacturer. The message of immediate air suspension service required shows on the dash, or air system cooling. The defect has been confirmed/observed/examined by multiple members of law enforcement because the truck is terrible to drive and bounces so bad as it drives straight down the road with minimal bumps. The report was mentioned to dealerships before but the act like they have never heard of this issue ‍♂️. I don’t know how that’s possible.

NHTSA #: 11521776
mediumSUSPENSION
Filed: Apr 2023

I bought this 2014 RAM December of 2022. I drove the truck from Charlotte NC to Cleveland Ohio and back with no issues the week after I purchased it. At the end of January this year the FACTORY AIR SUSPENSION started giving me trouble. The Air bags deflate and will not pump back up and it becomes almost un drivable because it bounces violently and it slams down hard on the bump stops so hard it literally jars your insides and this is very very dangerous. The truck seems to have a mind of its own because it does this and then anywhere from 1-15 days later the warning lights go away and it seems to work just fine. It will pump back up and stay like it's supposed to be for anywhere from 1 day to a week and then it just automatically on its own deflates again all the way down to the bump stops and it is a terrible unsafe to drive all over again. This cycle has gone on and on and on since January. I have done all kinds of research and it seems there are possibly thousands of these trucks out there with this same issue and no factory recall that I'm aware of. Now a truck out on the roads and highways with no suspension I believe is very very dangerous I mean it literally feels like it's riding on square tires and the bouncing is so so violent and it slams down so hard after a larger bump or pot hole in the road it feels like something could actually just snap or break off. Most people like myself can't afford to make payments on a vehicle like this and she'll out thousands of dollars on a repair that is clearly a factory/ manufacturing issue and not something caused by me or any other customers with this same issue. I could really use some help with this because without transportation I can't work and driving the truck this way is going to possibly kill me or some other innocent people and I don't want that to happen for sure so I hope to hear back with some encouraging news from you guys on this issue. Thank you very much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11516239
mediumSUSPENSION
Filed: Jan 2023

The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and he heard an abnormal sound underneath the vehicle. The contact stated that the front axle fractured, and the front passenger’s side wheel detached. As a result of the failure, the vehicle started to slide. The contact engaged the parking brake to stop the vehicle. The vehicle was towed to the tow lot where it remained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.

NHTSA #: 11503112
mediumSUSPENSION,AIR BAGS
Filed: Dec 2022

While driving on the highway my air suspension fails dropping my front end all the way to the frame stops causing speed wobble and an almost loss of control. After replacing a fuse dude to the compressor failing The very next day the right rear dropped while driving causing unsafe driving conditions. This is the third time in 6mo that this has happened with my truck. My truck is welcome to be inspected anytime. My safety, my kid’s safety, and other on the road are in danger if this happens and I lose control. There was no warning besides a service air suspension immediately notification on my dash as it was happening. There are thousands of reports of this being an issue in 2014-2019 ram trucks with air suspension. The dealer and manufacturer have been no help and I’ve been told by the dealer even after fixing it it will fail again in cold weather. This needs to be addressed NOW this is crazy this has not been corrected by Dodge.

NHTSA #: 11498444
mediumSUSPENSION
Filed: Nov 2022

For numerous years my 2014 Ram 1500 Laramie with 4 wheel air suspension has been failing. 1: When it fails it mostly drops the complete left side and the steering wheel is off center to the right approximately a 1/4 turn and alters the steering behavior pulling the truck to the right while driving. This alters the alignment of the truck. 2: The truck also at times drops all of the air out of the system and the truck is riding on its jounce bumpers / suspension stops making it very dangerous to drive. When operating on the roadways with bumps or pulling into parking lots the read of the truck can launch into the air and a hard jarring is felt throughout the truck, and is dangerous to drive on slippery surfaces such as snow/ice covered roadways when the system fails. The problem has been confirmed by the dealer numerous times and Stellantis ( FCA ) has previously sent a representative up only to suggest a new compressor ( Its had 3 now ) which was replaced in the last few months and now the system has failed again. Vehicle has been inspected by a stellantis service service representitive in the early summer of 2022. It displays " Immediate Air Suspension Service/Repair Required " I have taken photos almost every time showing mileage of when the incidents happen. This issue is a North American safety issue with quite a few failures between the USA and Canada. So much so that the Canadian owners have started a class action lawsuit. Napoli Shkolnik Canada are the lawyers filing the class suit. It should be noted that Jeep Grand Cherokee's are also having the same issues.

NHTSA #: 11494364
mediumSUSPENSION,UNKNOWN OR OTHER,ENGINE
Filed: May 2022

What component or system failed or malfunctioned, and is it available for inspection upon request? my suspension and also my engine are the first problems that i have noticed while driving this vehicle. How was your safety or the safety of others put at risk? When I drive I am scared to go even the speed limit of 30mph because my suspension makes my car bump aggressively and also there is a loud ticking noise I notice under the hood I have looked up reviews of this vehicle and seen that others have similar complaints for the dodge ram 2014 1500. Has the problem been reproduced or confirmed by a dealer or independent service center?] I took it into palmens dodge dealership and they didn't want to diagnose the vehicle unless the took the engine apart though they said it was better off replacing just by hearing the noise. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not as far as I'm aware Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? the problem started towards the beginning of the new year

NHTSA #: 11466853
mediumSUSPENSION
Filed: Mar 2022

Air suspension system fails intermittently. If it fails while driving, the vehicle has virtually no suspension and is unsafe to handle. It has failed at highway speeds, and rapidly deflated. When hitting bumps or anything in the road that is normally easily traversed, the vehicle will bounce and or skid, sometimes uncontrollably. The vehicle has been at the dealer multiple times for this issue, and it has not been solved. Dealer claims they can't find a problem due to their diagnostics not showing a fault, but the vehicle has failed right in front of the service manager! Currently they have had the vehicle for going on three (3) weeks, and the failure has not been fixed. When the system fails, there are multiple alerts present in the vehicle information center on the dash, but sometimes these do not appear until sometime AFTER the failure, and at highway speeds this does not help. My truck is absolutely available for inspection. A quick internet search reveals this is a very common issue, well known to Chrysler. Dealers do not know how to fix it, and refuse to replace parts unless they test as failed, which these generally do not. This is a dangerous situation, and it is known. Something should be done about it.

NHTSA #: 11457801
mediumSUSPENSION
Filed: Mar 2022

Vehicles air suspension freezes in colder weather causing the suspension to lock up. Just purchased this vehicle in August (warm weather) first time it happen was the first below 35° weather and almost bounced us off the road on the highway. Many complaints about this on line for 4th generation 1500's. We talked to dodge and they gaslighted the issue and told me is a recall comes up they will reimburse any issues caused by this. They CAN NOT reimburse a life if it bounces us off the road and causes a accident!! It's already caused another issue with either the cv boot or axel which were taking it tomorrow to be looked at. This is EXTREMELY unsafe and could definitely cause a accident!!!!

NHTSA #: 11457681
mediumSUSPENSION
Filed: Feb 2022

The contact owns a 2014 Ram 1500. The contact stated that while driving at various speeds, a grinding and rubbing sound was present coming from the rear of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was unknown.

NHTSA #: 11452207
mediumSUSPENSION
Filed: Jan 2022

The contact owns a 2014 Ram 1500. The contact noticed that the vehicle was sitting on the frame. The contact stated that whenever the weather was cold while driving, the vehicle would bounce while the air suspension defect warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the air compressor needed to be replaced. The vehicle was not repaired, and the failure would recur whenever the weather was cold. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA #: 11448335
mediumSUSPENSION
Filed: Dec 2021

Airbag suspension fails when the compressor fails causing a fuse to blow and loose all air ride suspension. The ride leaves you feeling terribly unsafe hoping you can make it home in one piece. Its all over the web about this issue. Canada has a class action lawsuit filed. There are service bulletins but we need a recall with a permanent fix. It costs over 3000 with no guarantees to be fixed if you live in cold weather. internet information...........PLEASE READ............ If the outside temperature dips below freezing, there's a good chance Ram's air suspension will stop working. That's a big deal for people who live in places that have, oh what's it called ... WINTER. When the air suspension stops working, it doesn't fail gracefully. It delegates the task of absorbing bumps and keeping your vehicle safely upright to four deflated rubber bags. And as you might imagine the ride quality sucks. That can also affect steering control and make the entire experience miserable. Owners will stop using their very expensive trucks when it gets too cold outside because the alternative is to feel drunk or queezy after the ride.

NHTSA #: 11445747
mediumSUSPENSION
Filed: Dec 2021

Air suspension failed while going 78mph, causing the vehicle to lower. With the vehicle lowered, the slightest bump can cause loss of control. I hit a small rise (present after a bridge) and the vehicle slid sideways. Luckily there were no other vehicles nearby and I was able to pull over to the side of the road (mainly due to the fact that I am a very experienced driver). This issue is known by Dodge and a simple Google search shows thousands of complaints about it. These issue could have eaisly caused an accident, injury or death.

NHTSA #: 11444809
mediumSUSPENSION
Filed: Aug 2021

The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the suspension failed, and the vehicle became lowered. While driving over a bump in the road the suspension independently lowered, and the vehicle became uncontrollable. The contact stated that the vehicle failed to raise up. A message on the display stated that the vehicle was unable to achieve ride height. The vehicle was towed several times to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 130,000.

NHTSA #: 11428923
mediumSUSPENSION
Filed: Apr 2021

THE AIR SUSPENSION RANDOMLY STOPS WORKING. I PURCHASED TRUCK LESS THEN A YEAR AGO. I FIGURED IT WAS DUE TO THE COLD WEATHER WE GET IN COLORADO. HOWEVER I DROVE THE TRUCK TO FLORIDA. HALFWAY THERE THE SUSPENSION STOPS WORKING. MAKES A VERY BUMPY RIDE, AND VERY UNCOMFORTABLE AND PAINFUL. ALSO I MANAGED TO GET PULLED OVER IN DALLAS AND ACCUSED OF A DUI BECAUSE I WAS UNABLE TO MAINTAIN A LANE. DUE TO THE SUSPENSION BEING MESSED UP. IS THERE A FIX FOR THIS

NHTSA #: 11406822
mediumSUSPENSION
Filed: Feb 2021

AIR RIDE SUSPENSION DROPS TO BUMP STOPS CAUSING ROUGH RIDE AND LOSE OF CONTROL OF THE VEHICLE. THIS IS A VERY SERIOUS ISSUE THAT COULD HAVE CAUSED SERIOUS INJURY OR WORSE. VERY POOR DESIGN...

NHTSA #: 11395082
mediumSUSPENSION,ENGINE
Filed: Feb 2021

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD TURN THE VEHICLE OFF AND BACK ON HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878, (301) 637-4198) WHERE IT WAS DETERMINED THAT THE LIFTER ROCKER FAILED ON THE PASSENGER'S SIDE. ADDITIONALLY, THE CAMSHAFT NEEDED TO BE REPAIRED. THE CAMSHAFT WAS RESEALED AND THE TOP STARTER AND LIFTERS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,982.

NHTSA #: 11391040
mediumSUSPENSION
Filed: Jan 2021

ON A HWY THE SUPENSION DEFLATES AT WILL CAUSEING VEHICAL TO IE. HOP;JUMP;SKIP;FISH TAIL ACROSS ROAD. ALSO RISES & LOWWERS ON ITS OWN : IN THE DRIVEWAY;PARKED UNATTENDED WITH NO CONSISTANT CIRCUMSTANCES. HEAR COMPRESSER OPERATING WITH VEH. UNATTENDED. MAY DEFLATE ON ROUTE AT ANY GIVEN MOMENT & REINFLATE WHILE PARKED OVERNIGHT. CAN REMAIN DEFLATED HOURS OR DAYS AT A TIME; THEN INFLATE AND MAINTAIN ITS POSITION 4 HOURS ;DAYS; WEEKS AT A TIME. IN BOTH INSTANCES SYSTEM WILL MOT RESPONED TO VEH. SETTING OFFERED VEHICAL DASH MAY SIMPLY STATE 'RISING' OR VEH. MUST BE IN PARK'

NHTSA #: 11390917
mediumSUSPENSION,UNKNOWN OR OTHER
Filed: Jan 2021

MY TRUCK VIBRATES AT SPEEDS BETWEEN 55 -68 MPH. I NO LONGER HAVE 4 WHEEL DRIVE AND WAS TOLD IT IS MY RIGHT FRONT DIFFERENTIAL. THEY NEED TO REPLACE THE ENTIRE FRONT END COSTING ME CLOSE TO $3,000. I HAVE SEEN THIS AS AN ISSUE ON RAM AND DODGE FORUMS. IT SEEMS LIKE IF THIS IS AN ISSUE WITH THE VEHICLE THERE SHOULD BE SOME SORT OF RECALL. THIS HAS BEEN GOING ON FOR A FEW YEARS BUT THE 4 WHEEL DRIVE DIED LAST YEAR BUT DUE TO COVID I DID NOT GET IT FIXED BECAUSE I WAS WORKING FROM HOME. I AM NOW BACK TO WORK AND NEED TO HAVE IT REPAIRED. UNFORTUNATELY THE PARTS ARE ON BACK ORDER AND AT LEAST A MONTH AWAY. I HAVE 121,000 MILES AND I WOULD HOPE TO DRIVE THE VEHICLE FOR YEARS TO COME BUT IN THESE TIMES $3000 IS A DIFFICULT BILL TO TAKE.

NHTSA #: 11389956
mediumSUSPENSION
Filed: Nov 2020

I BOUGHT THIS TRUCK USED SEVERAL YEARS AGO. THE AIR SUSPENSION ON IT FAILS RANDOMLY, ESPECIALLY IN COLD WEATHER. I JUST HAD THE AIR COMPRESSOR REPLACED IN IT AND IT FAILED AGAIN WITHIN A WEEK. IT HAPPENS MOST OFTEN WHEN STATIONARY, BUT I HAVE HAD IT FAIL ON THE HIGHWAY WHEN GOING 65-70 MPH. NORMALLY THE REAR DRIVERS SIDE FALLS TO ENTRY EXIT LEVEL AND OTHER CORNERS STAY UP, BUT I HAVE HAD SEVERAL COMBINATIONS OF FRONT AND REAR CORNERS FAIL.

NHTSA #: 11376041
mediumSUSPENSION
Filed: Nov 2020

AIR SUSPENSION WILL STOP WORKING WHILE TRAVELING AND YOU LOSE ALL SUSPENSION VEHICLE WILL START TO BOUNCE EVEN ON SMITH ROADS WHICH CAUSES TRUCK TO WANDER IN ALL DIRECTIONS AND GIVES ANOTHER WARNING SO YOU IMMEDIATELY SEE THE RESULTS HAS HAPPENED TO ME 3 TIMES AT HIGHWAY SPEEDS TRAVELING STRAIGHT

NHTSA #: 11373059
mediumSUSPENSION
Filed: Sep 2020

AIR SUSPENSION FAILS EVERY FEW MONTHS LEAVING THE TRUCK UNDRIVEABLE. NORMAL ROADS CAN LIFT THE REAR TIRES OFF THE GROUND AND CAUSE LOSS OF CONTROL. PARTS ARE EXPENSIVE TO REPLACE AND DEALERSHIPS ARE NOT WELL TRAINED TO FIX THEM.

NHTSA #: 11362008
mediumSUSPENSION
Filed: Aug 2020

THE COMPRESSOR ON THE AIR RIDE SUSPENSION SYSTEM FAILS UNDER NORMAL OPERATING CONDITIONS CAUSING THE VEHICLE TO BE OUT OF LEVEL WHILE DRIVING, MAKING THE VEHICLE UNSAFE TO DRIVE DOWN THE ROAD. THIS ISSUE CAN HAPPEN AT VARIOUS TIMES. I HAVE EXPERIENCED THIS ISSUE WHEN ENTERING AND EXITING THE HIGHWAY. AT HIGHWAY SPEEDS, THE VEHICLE ENTERS WHAT IS CALLED "AERO MODE." THE "AERO MODE" LOWERS THE BODY OF THE TRUCK TO ACHIEVE BETTER AERODYNAMICS AND FUEL ECONOMY. AFTER SLOWING FROM HIGHWAY SPEEDS, THE VEHICLE RETURNS TO NORMAL RIDE HEIGHT. WITH THE COMPRESSOR FAILURE, THE VEHICLE IS UNABLE TO RETURN TO NORMAL RIDE HEIGHT.

NHTSA #: 11349830
mediumSUSPENSION
Filed: Mar 2020

DRIVERS SIDE REAR AIRBAG GOES FLAT INTERMITTENTLY. THIS MAY HAPPEN WHILE DRIVING OR WHILE PARKED AND NOT RUNNING. THE DEALERSHIP COULD NOT FIND ANY LEAKS OR PROBLEMS. WHEN FLAT, EVEN IF COMPRESSOR IS RUNNING , IT WON'T REFILL. IT MAY STAY FLAT FOR MINUTES OR DAYS, AND THROUGH MANY DRIVING CYCLES THEN ALL OF A SUDDEN IT FILLS AND OPERATES NORMAL. NORMAL OPERATION MAY LAST FROM A FEW HOURS TO WEEKS. THEN IT DOES IT AGAIN. DEALERSHIP CLAIMS IT IS THE AIRPUMP OVERHEATING BUT THIS DOESN'T MAKE SENSE AS ONLY ONE SHOCK GOES FLAT AND DOESN'T RESPOND WHEN THE PUMP IS RUNNING. MANY PEOPLE REPORT THIS SAME PROBLEM ON THIS YEAR DODGE RAM TRUCK AND HAVE SAID REPLACING THE COMPRESSOR AND VALVE BODY DID NOT FIX THE PROBLEM. ONE PERSON REPORTED THAT THEY HAD THE CONTROL MODULE RE FLASHED AND IT FIXED THE ISSUE.

NHTSA #: 11316829
mediumSUSPENSION
Filed: Feb 2020

I HAD JUST STARTED DRIVING WHEN I HIT THE BUTTON TO RAISE MY SUSPENSION, EVERYTHING SEEMED TO BE WORKING AS NORMAL BUT THE TRUCK NEVER RAISED AND THE INDICATOR LIGHT FLASHED RAISING BUT NEVER STOPPED. AFTER DRIVING ABOUT 5 MILES I STOPPED THE TRUCK TURNED IT OFF AND RESTARTED. THE INDICATOR STOPPED FLASHING,REMAINING IN OFF-ROAD 1, BUT THE FRONT WAS LOWER THAN THE REAR. I TRIED ADJUSTING AGAIN BUT NOTHING WORKED. GOT BACK ON THE ROAD AND GOT UP TO HIGHWAY SPEEDS TO SEE IF IT WOULD AUTO ADJUST BUT IT REMAINED IN OFF-ROAD 1, EVEN AT 70MPH. IT HAD BEEN BELOW FREEZING OVERNIGHT, BUT THE TEMP HAD RAISED ABOVE 45 WHEN THIS OCCURRED. A BIT OF A SAFETY ISSUE AS THE TRUCK DOESN'T HANDLE RIGHT, WHEN THE FRONT IS LOWERED TO EXIT LEVEL AND THE REAR IS IN OFF-ROAD 2.

NHTSA #: 11310767
mediumSUSPENSION
Filed: Feb 2020

DURING COLD WEATHER (SUB 32F) AIR SUSPENSION WILL FAIL, CAUSING TRUCK TO SIT ON BUMP STOPS (SUSPENSION BOTTOMS OUT ON ONE OR MORE CORNERS, SOMETIMES ALL 4 CORNERS). HAS HAPPENED WHILE DRIVING, CAUSING VERY ROUGH/BUMPY RIDE AND CAUSES POOR HANDLING IF IT HAPPENS WHILE DRIVING, AT VARIOUS SPEEDS RANGING FROM SUB 25MPH TO 70+MPH. CAN ALSO FAIL IF PARKED. ATTACHED IMAGE IS OF FRONT DRIVER TIRE BOTTOMED OUT SITTING IN GARAGE.

NHTSA #: 11310550
mediumSUSPENSION
Filed: Jan 2020

I HAVE A 2014 DODGE RAM 1500 LARAMIE LIMITED WITH THE AIR SUSPENSION OPTION. I BOUGHT IT 11 MONTHS AGO. IT WAS WINTER WHEN I BOUGHT IT, AND ON THE TEST DRIVE, I ATTEMPTED TO ADJUST THE SUSPENSION LEVEL AND IMMEDIATELY GOT THE WARNING MESSAGE THAT THE AIR SUSPENSION NEEDED TO BE SERVICED. THEY TOOK IT INTO THEIR SERVICE BAY AND REPLACED THE FUSE, WHICH TEMPORARILY RESOLVED THE ISSUE. AS THE WEATHER REMAINED COLD, HOWEVER, I GOT THE SAME MESSAGE AGAIN, SO CONTACTED THE DEALER AND TOOK IT BACK IN. I ENDED UP HAVING TO TAKE IT BACK IN MULTIPLE TIMES, WITH THEM "INSULATING A PART OF THE SYSTEM AND UPDATING THE ECU". AS THE WEATHER WARMED UP THROUGH THE SPRING AND SUMMER, NO ISSUES. FAST FORWARD TO THIS WINTER, ONCE THE WEATHER DROPPED BELOW FREEZING, THE SERVICE AIR SUSPENSION LIGHT CAME BACK ON. I CHECKED ALL FUSES, AND NONE WERE BLOWN, WHICH SEEMS TO BE THE COMMON FAULT THAT CAUSES THIS ERROR MESSAGE. I PULLED THEM AND REPLACED THEM TO TRY TO RESET THE SYSTEM, AND THE SYSTEM TRIED LOWER THE TRUCK, THEN RAISE IT, TO THE POINT WHERE IT FINALLY STOPPED WITH THE FRONT END COMPLETELY LOWERED ON THE BUMP STOPS, AND THE BACK END IN OFF-ROAD 2. THE HEIGHT INDICATOR STATED IT WAS IN OFF-ROAD 2, EVEN AT HIGHWAY SPEEDS, EVEN THOUGH THAT HEIGHT IS NOT SUPPOSED TO BE ABLE TO BE MAINTAINED AT HIGHWAY SPEEDS. THE SYSTEM ALSO CONTINUES TO TRY TO RAISE AND LOWER ON IT'S OWN, DOING SO FOR UP TO AN HOUR AT A TIME WHILE DRIVING. ALL THAT BEING SAID, THE VEHICLE IS BACK AT THE DEALER FOR REPAIRS, EVEN THOUGH THE FORUMS I'VE FOUND STATE THERE IS CURRENTLY NOT A PERMANENT SOLUTION FROM FCA. THIS APPEARS TO BE A WIDESPREAD PROBLEM IN ANY CLIMATE THAT DROPS BELOW FREEZING AFTER DOING SOME RESEARCH ONLINE, RESULTING IN DAMAGE TO VEHICLES AND LOSS OF CONTROL OF THE VEHICLE IN SOME INSTANCES. I HOPE NO ONE HAS TO LOSE THEIR LIFE IN ORDER FOR THIS TO DEMAND A RESOLUTION FROM FCA.

NHTSA #: 11300750
mediumSUSPENSION
Filed: Jan 2020

TL* THE CONTACT OWNS A 2014 DODGE RAM. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH THE AIR RIDE SUSPENSION SYSTEM BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE LEANED TO ONE SIDE. THE AIR SUSPENSION MALFUNCTION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (GENE'S CHRYSLER DODGE JEEP RAM 3400 S CUSHMAN ST, FAIRBANKS, AK 99701) FOR A DIAGNOSIS AND REPAIR. THE CONTACT STATED THAT THE PROGNOSIS WAS NOT PROVIDED, HOWEVER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11299293
mediumSUSPENSION
Filed: Dec 2019

THE FIRST TIME I HADE ANY PROBLEMS WITH THE AIR RIDE SUSPENSION WAS WHEN THE TEMPURAS GOT BELOW FREEZING. NOW I CAN BE DRIVING DOWN THE HIGHWAY AND MY TRUCK WILL LOWER ALL THE WAY DOWN WITHOUT ANY WARNING. THIS MAKES THE TRUCK TO LOOS CONTROL GOING DOWN THE ROAD AT HIGH SPEEDS. I HAVE HADE IT IN THE SHOP TO GET IT FIXED BUT IT STILL IS DOING THE SAME THING.I SEEN ON LINE WHERE OTHER PEOPLE HAS HADE THE SAME THING HAPPEN WHILE DRIVING. IT WILL ALSO LOWER ITS SELF ALL THE WAQY DOWN TO EXIT MODE WHILE PARKED AT TIMES

NHTSA #: 11291986
mediumSUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2019

THIS TRUCK HAS A AIR SUSPENSION THAT INFLATES AND DEFLATES ALL OF THE TIME, I AM AFRAID OF DRIVING THE TRUCK IN FEAR OF AN ACCIDENT DUE TO THE TRUCK AIR SUSPENSION THE LEFT REAR DEFLATES AND HITS METAL TO METAL MAKING IT VERY SQUIRRELY. IT SEEMS THAT IT NOBODY KNOWS HOW TO FIX THIS, PLEASE HELP. THIS HAPPENS MAINLY WHEN IT IS IN MOTION

NHTSA #: 11290740
mediumSUSPENSION
Filed: Dec 2019

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS BEING DRIVEN OR PARKED, THE AIR RIDE SUSPENSION DEFLATED WHEN THE TEMPERATURE WAS BELOW FREEZING. THE SERVICE AIR SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEE CHRYSLER JEEP DODGE RAM (765 CENTER ST, AUBURN, ME 04210, (207) 783-2291) WHERE IT WAS DIAGNOSED THAT THE NITROGEN WAS LOW. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 60,000.

NHTSA #: 11290154
mediumSUSPENSION
Filed: Dec 2019

SUSPENSION SYSTEM (AIR BAGS) GO OUT. THE SYSTEM COMPLETELY SHUTS DOWN AND TRUCK WILL HIT THE ROAD (EVEN FLAT NEW ROAD) REALLY HARD WITH ANY BUMP. USUALLY IT STARTS WITH ONE SIDE THE DRIVER BACK SIDE AND EVENTUALLY BOTH AIR BAGS GO OUT. IS VERY DANGEROUS BECAUSE IF A LITTLE BUMP CAN MANAGE TO MOVE MY STEERING, A BIG POT HOLE CAN MAKE MY WHOLE TRUCK CHANGES LANES. THE SYSTEM DETECTS THE MALFUNCTION AFTER 3 USES AND SAYS "SUSPENSION OVERHEATED" SUSPENSION COOLING". THIS HAPPEN EVERY DAY FOR THE LAST 2 MONTHS . THE MORE USE IN THE DAY, THE MORE PULL, THE MORE WEIGHT, IT GOES OUT. I CAN'T USE THE TRUCK FOR WHAT IS FOR AND NOW IS ONLY A CARPOOL TRUCK. DODGE RAM LONGHORN 2014

NHTSA #: 11288364
mediumSUSPENSION
Filed: Nov 2019

AIR SUSPENSION SYSTEM FAILED. THE ISSUE HAPPENS AT RANDOM AND CAN BE STATIONARY OR TRAVELING AT HIGHWAY SPEEDS. ALL AIR IS EMPTIED FROM THE SYSTEM CAUSING THE VEHICLE TO BOUNCE AROUND UNCONTROLLABLY AT HIGHWAY SPEEDS. THE FRAME OF THE TRUCK WILL BE RESTING ON THE AXLE DIRECTLY. I TOOK THE TRUCK TO THE RAM DEALER FOR REPAIR AND AFTER SEVERAL ATTEMPTS, CHANGING OUT SERVAL COMPONENTS THEY CAN NOT FIGURE OUT WHY THE TRUCK IS LOOSING AIR. THE DEALER NOW TELLS ME THAT WITHOUT A CODE IN THE SYSTEM THEY CAN NOT REPAIR IT EVEN THOUGH I SHOW THEM PICTURES WITH DATE AND TIME THAT THE SYSTEM IS MALFUNCTIONING AND THE FRAME IS SITTING DIRECTLY ON THE AXLE.

NHTSA #: 11282370
mediumSUSPENSION
Filed: Nov 2019

GETTING WARNING TO IMMEDIATELY SERVICE AIR SUPENSION SYSTEM, WHILE DRIVING ON A HIGHWAY. CHECKED OBD-II READER AND ZERO CODES COME UP. READ RAM FORUMS WITH SEVERAL COMPLAINST, ALL STATING ISSUE WHEN TEMPERATURES WERE NEAR FREEZING. MINE STARTED TO SHOW MESSAGES AFTER OUTSIDE TEMPERATURE DROPPED TO AND BELOW FREEZING.

NHTSA #: 11279898
mediumSUSPENSION
Filed: Oct 2019

I'VE BEEN HAVING PROBLEMS WITH THE AIR RIDE SUSPENSION ON MY 2014 DODGE RAM LONGHORN AND I FEAR THIS PROBLEM COULD RESULT INTO A MAJOR ISSUE FOR MYSELF AND MY CHILDREN. I'VE LOOKED ONLINE AND THERE SEVERAL PEOPLE WHO HAVE THE SAME PROBLEM. PLEASE HELP! I DON'T WANT THIS ISSUE TO HAVE ANY CATASTROPHIC PROBLEMS FOR MYSELF AND MY KIDS THAT I TAKE TAKE TO AND FROM SCHOOL. ALSO THIS VEHICLE HAS TO GET ME TO AND FROM WORK. PLEASE RESPOND AND HELP. THE FIRST TIME OF THE MALFUNCTION MYSELF AND KIDS WHERE IN MOTION HEADED TO SCHOOL AND THE REAR SUSPENSION COMPLETELY WENT OUT. THE TRUCK WAS BOUNCING VERY HARD AND WE COULD FEEL EVERY BUMP IN THE ROAD. THE SECOND TIME I WAS ON THE HIGHWAY DRIVING TO WORK AND IT DID THE SAME THING. I PULLED OVER AND CALLED TOW TRUCK AND MY HUSBAND HAD TO PICK ME UP AND DRIVE ME TO WORK. THE THIRD TIME I WAS HEADED TO TAKE MY KIDS TO SCHOOL AND THE TRUCK WAS LOW ON THE GROUND SO I STARTED IT TO SEE IF IT WOULD RISE UP BUT NOTHING HAPPENED AND IT WAS STILL DRIVING REALLY BAD MAKING EVERY BUMP FEEL LIKE I WOULD LOOSE CONTROL OF THE VEHICLE. I FEEL THIS IS VERY UNSAFE AND I NEED HELP.

NHTSA #: 11269496
mediumSUSPENSION
Filed: Mar 2019

WE OWN A 2014 RAM 1500 LARAMIE. IT IS 3.22.19, SINCE JAN 4TH 2019 WE HAVE HAD 4 NEW COMPRESSORS INSTALLED AND WE JUST GOT OUR TRUCK BACK AFTER 1 MONTH OF NOT HAVING IT AND IT FAILED AGAIN FOR THE 5TH TIME AFTER DRIVING IT 15 MILES. WE ARE COMPLETELY DISAPPOINTED IN THE DESIGN OF THE AIR RIDE SUSPENSION IN THIS TRUCK. WE ARE NOW AT A LOSS BECAUSE WE HAVE NOT HAD OUR TRUCK FOR 3 MONTHS AND STILL MAKING PAYMENTS ON IT AND CANNOT DRIVE IT. THIS IS UNACCEPTABLE FOR A DEALERSHIP TO SELL A 28,000 TRUCK THAT YOU CAN'T USE OR DRIVE.

NHTSA #: 11190836
mediumSUSPENSION
Filed: Mar 2019

AIR SUSPENSION DOES NOT WORK IN THE COLD. HAS BEEN BACK AT THE DEALER MANY TIMES. NEW COMPRESSOR NEW SHOCKS AND STILL THE PROBLEM.

NHTSA #: 11186930
mediumSUSPENSION
Filed: Mar 2019

THE INCIDENT HAPPENED WHILE I WAS DRIVING HOME ON I40 IN AMARILLO TEXAS. I WAS DOING 75 MPH AND MY TRUCK LOWERED ALL THE WAY TO THE ENTRY EXIT SETTING ON THE AIR RIDE SUSPENSION. I HAD LITERALLY NO SUSPENSION. AS I WAS TRYING TO SLOW DOWN AND TRYING TO PULL OVER I HIT A BUMP IN THE ROAD. MY TRUCK LITERALLY BOUNCED LIKE A LOW RIDER AND MY HEAD HIT THE CEILING. I LOST CONTROL WHEN THE FRONT WHEELS HIT THE GROUND AND ALMOST CRASHED INTO THE CAR NEXT TO ME. I WAS FINALLY ABLE TO COME TO A COMPLETE STOP AND MY SERVICE AIR SUSPENSION IMMEDIATELY LIGHT CAME ON. NOW MY AIR RIDE SUSPENSION WILL NOT RAISE UP AND CANNOT DRIVE MY CAR BECAUSE IT BOUNCES UNCONTROLLABLY. I WAS RESEARCHING THIS PROBLEM AND READING ON DODGE RAM FORUMS THAT THIS IS VERY COMMON FOR THESE TRUCKS. THIS IS VERY DANGEROUS AND A SERIOUS MATTER. IT COULD HAVE EASILY COST ME OR SOMEBODY ELSE OUR LIFE! THIS WAS VERY SCARY! DODGE NEEDS TO DO SOMETHING ABOUT THIS TO MAKE THIS RIGHT!

NHTSA #: 11185996
mediumSUSPENSION
Filed: Mar 2019

AIR RIDE SUSPENSION FROZE UP WHEN TEMPS WENT BELOW ZERO. AIR RIDE DROPS TO BUMP STOPS WHILE DRIVING CAUSING HAZARDOUS DRIVING CONDITIONS,WHICH HAS HAPPENED TO US WHILE HUNDREDS OF MILES FROM HOME. WITH NO SUSPENSION HITTING ANY TYPE OF BUMPS CAUSES THE VEHICLE TO BOUNCE ANY DIRECTION AND VERY DIFFICULT TO CONTROL, AND IS HARD ON THE BACK. IT WILL RISE AND ACT PROPERLY THEN JUST DROP TO BUMP STOPS IN A SHORT TIME WITH NO WARNING. THE PROBLEM HAS HAPPENED WHILE ON THE HIGHWAY, AND CITY STREETS IN MOTION. THE COMPONENT IN QUESTION IS THE IS THE ENCLOSED NITROGEN AIR RIDE SUSPENSION CONTROLLING THE COMPRESSOR AND AIR BAGS.

NHTSA #: 11185604
mediumSUSPENSION
Filed: Mar 2019

THE AIR RIDE SUSPENSION IN ALL OF THESE TRUCKS ARE FAILING IN CANADIAN COLD CLIMATES. MY TRUCK IS CONSISTENTLY RIDING ON THE BUMP STOPS WHEN IT'S COLD OUT CAUSING A VERY ROUGH RIDE THAT IS NOT GOOD FOR THE VEHICLE OR THE PASSENGERS. LET ALONE THE CONTROL OF THE VEHICLE IS DIMINISHED WITH ZERO SUSPENSION. WHEN IT GETS COLD (-15 OR SO) I WALK OUTSIDE TO SEE MY TRUCKS FRONT END ALL THE WAY LOWERED WITH THE REAR STILL AT NORMAL HEIGHT. WARMING UP TRUCK DOESN'T HELP. THE RIDE HEIGHT BUTTONS JUST FLASH AND WARNING SIGNS SOMETIMES DISPLAY ON THE DASH. MANY PEOPLE (INCLUDING ME) THEN GET BLOWN FUSES OR THE COMPRESSOR FAILS AND THEN THERE IS NO FIX BUT TO GO TO DEALER. DODGE REPLACED MY AIR RIDE COMPONENTS BUT IT DID NOT RESOLVE THE ISSUE. I FEAR FOR THE COMING YEAR WHEN MY VEHICLE IS OUT OF WARRANTY AND DRIVING WITH MY KIDS AND I AM DRIVING AROUND WITH NO SUSPENSION. THERE IS ENOUGH PEOPLE THAT HAVE THESE SAME ISSUES AS I'VE DESCRIBED TO WARRANT A RECALL. THERE ARE CLASS ACTION LAW SUITS IN THE USA OVER THIS ISSUE. THERE IS A FACEBOOK GROUP DESCRIBING THESE FAILURES FURTHER. GROUP IS CALLED FCA RAM PICKUP AIR SUSPENSION FAILURES. IT IS UNFATHOMABLE THAT I AM SUPPOSED TO BE DRIVING AROUND IN A VEHICLE WITH MY KIDS IN A TRUCK THAT I'VE PAID MANY THOUSANDS OF DOLLARS FOR THAT DOESN'T HAVE SUSPENSION AND NO HELP FROM DODGE. THIS SHOULD BE A BIG ISSUE. SOMEONE IS GOING TO HAVE A BAD ACCIDENT BECAUSE OF THIS.

NHTSA #: 11183748
mediumSUSPENSION
Filed: Mar 2019

AIR SUSPENSION WILL FREEZE UP IN NEGATIVE TEMPERATURES. WHEN THIS HAPPENS WHILE DRIVING TRUCK OVER BUMPS, CAUSES VEHICLE TO LOSE STABILITY/TRACTION ON THE ROAD, ESPECIALLY ON ICY ROADS - CAUSING HIGH RISK FOR AN ACCIDENT.

NHTSA #: 11183702
mediumSUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2019

FUEL LEAK AT INSIDE BEND OF METAL FUEL LINE. FACTORY DEFECT. FUEL LEAK AT SEVERAL INJECTORS WHEE IT MEETS MANIFOLD. GLOW PLUG MODULE AND GLOW PLUGS CONSTANTLY FAILING. WATER PUMP LEAK AND REPLACED. AIR SUSPENSION INOPERABLE. VEHICLE WELL MAINTAINED AND ONLY 32,000 MILES

NHTSA #: 11182370
mediumSUSPENSION
Filed: Feb 2019

THIS TRUCK HAS THE OPTIONAL AIR SUSPENSION, WHICH WILL NOT FUNCTION IN COLD WEATHER. THE COMPRESSOR AND LINES GET POLLUTED WITH MOISTURE WHICH FREEZES, CAUSING THE PUMP TO NOT WORK AND CONTROL VALVES TO STICK. THE RESULT IS THE TRUCK HAS NO SUSPENSION WHATSOEVER. WARMING THE TRUCK UP IN THE SHOP RESTORES FUNCTIONALITY TEMPORARILY. THE DEALERSHIP AND FCA ITSELF WILL ONLY REPLACE COMPONENTS, WHICH DOES NOT REMEDY THE PROBLEM. I HAVE STARTED A FACEBOOK ACTION GROUP THAT HAS NUMEROUS OTHER OWNERS WITH THE EXACT SAME PROBLEM. FCA WILL NOT RECALL OR CLAIM RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT.

NHTSA #: 11180577
mediumSUSPENSION
Filed: Feb 2019

MY TRUCK HAS THE "4-CORNER AIR SUSPENSION" WHICH WAS STANDARD ON MY MODEL. IT REPEATEDLY FAILS WHEN THE TEMPERATURE GETS BELOW FREEZING. IT WILL TYPICALLY DROP THE FRONT END VERY LOW AND SOMETIMES EVEN THE REAR END. THIS HAPPENS WHILE PARKED OR DRIVING. IT IS TERRIFYING TO DRIVE WHEN THIS HAPPENS - BUMPS NEARLY THROW YOU OFF THE ROAD AND STEERING IS UNPREDICTABLE. I CANNOT FIND A DEALER THAT IS SURE THEY CAN FIX IT, AND THE PROPOSED "MAYBE" FIXES ARE UPWARDS OF $2000. I CANNOT SAFELY GET TO WORK SOME DAYS AND I NEVER KNOW WHEN IT WILL HAPPEN. THIS HAS BEEN GOING ON FOR 2 WINTERS - WHEN I WAS STILL UNDER WARRANTY THE DEALER TOLD ME FCA HAS NO FIX AND I SHOULD JUST IGNORE IT UNTIL IT WARMS UP. I CANNOT CONTROL THE CLIMATE. THE MOST COMMON WARNING INDICATED ON THE DASH IS "SERVICE OR REPAIR AIR SUSPENSION IMMEDIATELY" WHICH IS RIDICULOUS SINCE I MIGHT BE HUNDREDS OF MILES FROM HOME AND THE DEALER WON'T REPAIR IT ANYWAYS. THE SECOND MOST COMMON WARNING IS THAT THE PAYLOAD HAS BEEN EXCEEDED. THIS WILL COME UP EVEN WITH THE TRUCK EMPTY. EVERYONE I HAVE SPOKEN TO THAT HAS THIS SUSPENSION REPORTS THE SAME SCARY EXPERIENCES AND FCA HAS NOT OFFERED A FIX TO ANY OF THEM. I CANNOT AFFORD TO TRADE IT AND I CANNOT AFFORD TO KEEP IT. PLEASE HELP!

NHTSA #: 11176050
mediumSUSPENSION
Filed: Jan 2019

THE TRUCKS AIR RIDE SUSPENSION WILL NOT WORK CORRECTLY IN COLD CONDITIONS ON A HIGHWAY OR IN A STATIONARY POSITION .THE AUTOMATIC AIR SUSPENSION WILL GIVE OUT AND THE TRUCK WILL FEEL LIKE IT IS RIDING ON THE FRAME AND CONTROLLING THE VEHICLE IS COMPROMISED.THE SYSTEM WILL ALSO RETURN BACK TO NORMAL FUNCTIONS WITH WARMER WEATHER.BROUGHT TRUCK TO DEALER AND THEY CLEAR THE FAULT CODES AND SAY AIR SUSPENSION IS WORKING NORMAL.READ A LOT ABOUT OTHER RAM TRUCKS WITH THE SAME PROBLEMS.

NHTSA #: 11172409
mediumSUSPENSION
Filed: Jan 2019

MY RAM 1500 AIR SUSPENSION HAS FAILED ON SEVERAL OCCASIONS, LEAVING THE FRONT END OF THE TRUCK SAGGING DOWN ON THE RUBBER BUMP STOPS. THIS CONDITION LEAVES ME WITH NO SUSPENSION IN THE FRONT, OFTEN WHEN AWAY FROM HOME. THIS CONDITION HAS LEFT ME ON THE HIGHWAY WITH ADVERSE HANDLING CHARACTERISTICS, SUCH AS SHUDDERING OF THE FRONT END. I HAVE HAD THIS IN THE SHOP AT THE DEALER ON SEVERAL OCCASIONS, THE FIRST TIME FOR OVER A MONTH. THE SERVICE DEPARTMENT MANAGER ACKNOWLEDGES A PROBLEM, BUT TOLD ME THERE IS "NO FIX" UNTIL RAM COMES UP WITH ONE. THIS CONDITION ONLY HAPPENS IN BELOW FREEZING TEMPERATURES AND GOES AWAY WHEN TEMPERATURES RISE. THERE ARE MANY OTHER OWNERS REPORTING THE SAME PROBLEM, WITH THE SAME RESPONSES FROM THEIR DEALERS. THIS PROBLEM HAS CREATED A VERY UNSAFE CONDITION FOR ME, PERSONALLY, AND OTHERS HAVE REPORTED THIS HAPPENING WHILE UNDERWAY, WITH ONE WHOLE SIDE OF THEIR VEHICLE DROPPING WHILE UNDERWAY. I'M HOPING THIS DOESN'T HAPPEN TO ME. WHEN WILL FCA BE HELD RESPONSIBLE FOR THIS KNOWN SAFETY ISSUE? SOON, I HOPE.

NHTSA #: 11172113
mediumSUSPENSION
Filed: Jan 2019

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE AIR SUSPENSION WAS DROOPING DOWN WHILE THE VEHICLE WAS IN MOTION OR IN A STOPPED POSITION. THE DEALER (BRICKNER'S OF WAUSAU, 2525 GRAND AVE, WAUSAU, WI 54403, (715) 842-4646) STATED THAT THEY COULD NOT FIND A FAILURE, BUT SPECULATED THAT THE COLD WEATHER MAY HAVE CAUSED TO SUSPENSION TO DROOP. THE DEALER SUGGESTED THAT THE CONTACT PARK THE VEHICLE IN A GARAGE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,000.

NHTSA #: 11170221
mediumSUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jan 2019

AIR SUSPENSION FAILS IN COLD WEATHER, SOMETIMES TURNS OFF TRACTION CONTROL AND PROVIDES A ROUGH RIDE IN ICE AND SNOW, MAKING THE VEHICLE LESS SAFE. THIS OCCURS IN ALL TYPES OF DRIVING AND HAS BEEN A PROBLEM SINCE I BOUGHT IT.

NHTSA #: 11169974
mediumSUSPENSION
Filed: Nov 2018

MY RAM 1500 BEGAN HAVING ISSUES WITH THE AIR RIDE SUSPENSION IN THE WINTER OF 2017 AND FINALLY STARTED TO WHERE IT WOULDN'T RAISE BACK UP WHEN IT WAS COLD. I HAD THE ENTIRE COMPRESSOR REPLACED JANUARY OR FEBRUARY OF 2018. NOW IN NOVEMBER OF 2018 I'M HAVING THE SAME ISSUES AGAIN. THE COMPRESSOR IS MAKING A WEIRD NOISE AS WELL AS THE DRIVER SIDE SUSPENSION SOUNDS LIKE IT'S RUBBING OR SOMETHING NOT GOOD. IT ONLY DOES THIS ONCE THE TEMPERATURE GETS IN THE 30S OR LOWER. ONCE IT GOES DOWN AND WON'T RAISE BACK UP THERE'S ONLY ABOUT A HALF INCH BETWEEN THE TIRE AND WHEEL WELL. NOT A CHEAP FIX AND DEFINITELY NOT WORTH KEEPING THE TRUCK IF THIS IS GONNA HAPPEN EVERY WINTER. WAS REPLACED AT MCHUGH DODGE JEEP IN ZANESVILLE, OHIO.

NHTSA #: 11151090
mediumSUSPENSION
Filed: Oct 2018

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL BEARING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOERNE DODGE CHRYSLER JEEP RAM (30300 I-10, BOERNE, TX 78006, (830) 443-9153 AND (830) 443-9432) WHO REPLACED THE FRONT PASSENGER WHEEL BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 159,389.

NHTSA #: 11133263
mediumSUSPENSION
FireFiled: Jun 2018

TL* THE CONTACT OWNED A 2014 RAM 1500. WHILE DRIVING 74 MPH, AN ABNORMAL NOISE WAS HEARD. THE CONTACT STOPPED THE VEHICLE AS THE FRONT SUSPENSION EXPLODED. THE CONTACT NOTICED FLAMES UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THE REPORT INDICATED THAT THE FRONT SUSPENSION CAUSED THE FIRE. THE CONTACT SUSTAINED A BURNED HAND, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA #: 11102124
mediumSUSPENSION,POWER TRAIN
Filed: Jun 2018

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE REAR DIFFERENTIAL MADE A LOUD ABNORMAL NOISE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA #: 11102178
mediumSUSPENSION
Filed: Mar 2018

I LIVE IN NORTHERN MINNESOTA. THE AIR SUSPENSION BEGAN HAVING PROBLEMS THE FIRST WINTER I OWNED THE TRUCK. THE SUSPENSION WOULD NOT OPERATE PROPERLY DURING NEGATIVE TEMPERATURES. I BROUGHT IT IN TO GET SERVICED SEVERAL TIMES, AND I WAS TOLD IT IS NORMAL DURING NEGATIVE TEMPERATURES. THIS PAST WINTER, THE 40 AMP FUSE FOR THE SUSPENSION STARTED BLOWING. IT HAS NOW BLOWN THREE TIMES THIS WINTER, AND THE LAST TWO TIMES AS BARELY BEEN BELOW FREEZING. IT HAS BLOWN TWICE IN THE LAST 24 HOURS. WHEN THE FUSE BLOWS, THE TRUCK, DANGEROUSLY, LOWERS TO THE STOPS. IT DOES NOT HANDLE PROPERLY OR SAFELY UNDER THESE CONDITIONS.

NHTSA #: 11080650
mediumSUSPENSION
Filed: Mar 2018

IN COLD WEATHER THE AIR SUSPENSION FAILS AND THE FRONT PASSENGER SIDE FALLS DOWN TO BUMP STOP CREATING ZERO SUSPENSION AND MAJOR SAFETY ISSUE. THE TRUCK FAILED AT THE AIRPORT 60 MILES FROM MY HOME. IN TRYING TO GET HOME I WAS DRIVING 50 MPH IN A 75 MPH ZONE AND HIT A PATCH OF ROUGH ROAD AND SOME SNOW AND THE TRUCK WENT SIDE WAYS 7/8 TIMES BEFORE I WAS ABLE TO REGAIN CONTROL. THE TRUCK HAS 33,000 MILES AND THE BILL TO REPAIR THE COMPRESSOR FOR THE AIR SUSPENSION WAS $2,600. NO HELP FROM FORT COLLINS DODGE.

NHTSA #: 11080145
mediumSUSPENSION,UNKNOWN OR OTHER
Filed: Mar 2018

THIS IS THE THIRD EVENT OR INCIDENT SURROUNDING THIS AIR RIDE SUSPENSION SYSTEM: 1. THE FIRST INCIDENT WAS IN JAN 2017 AFTER GETTING UP TO ALASKA. THIS TIME ALMOST CAUSED A MAJOR ACCIDENT. WITHOUT WARNING, THE VEHICLE FELL WHILE DRIVING AND SLID OUT IN TRAFFIC. THE SEATBELT LOCKED IN PLACE AND MALFUNCTIONED. GENE'S CHRYSLER ENDED UP CHANGING OUT SOME OF THE HARDWARE AND PARTS. 2. THE SECOND INCIDENT WAS NOT AS BAD ON NOVEMBER 2017, THIS TIME THE WARNING LIGHTS CAME ON. AFTER ALLOWING THE TRUCK TO SIT A FEW DAYS WAITING FOR CHRYSLER TO PROVIDE AN APPOINTMENT, AND CHANGING ALL THE FUSES, THE SUSPENSION RAISED UP AGAIN. 3. TIME NUMBER 3 WAS ON JANUARY 31, 2018. THIS TIME, THE TRUCK WAS TOWED TO GENE'S CHRYSLER ON FEBRUARY 01, 2018. THE VEHICLE FELL TO THE GROUND AGAIN AND WAS NOT MOVING THE SPEED LIMIT BECAUSE OF SLOWER TRAFFIC CONDITIONS. RIGHT NOW, THE TRUCK IS STILL IN THE SHOP BECAUSE MORE PARTS NEED TO BE REPLACED AND THE DEALERSHIP IS WAITING ON THE MANUFACTURERS' RECALL FOR THIS AIR RIDE SUSPENSION SYSTEM. WE ARE VERY CONCERNED ABOUT OUR TEAM OUT THERE IN ALASKA BUT NOW, THIS IS HAPPENING TO VEHICLES ALL OVER THE COUNTRY DURING REAL COLD WEATHER. IT'S LIKE A NATIONAL CRISIS NOW AND NEEDS EVERYONE IN THE TRANSPORTATION DEPARTMENT TO PLEASE DO SOMETHING BEFORE SOMEONE DIES BECAUSE OF THESE MALFUNCTIONS AND THE DEFECTIVE AIR RIDE SYSTEM. NOW THAT IT HAS BEEN 40 DAYS WITHOUT OUR MINISTRY HAVING THEIR VEHICLE IN ALASKA, WHAT WILL NHTSA DO TO HELP OUR PASTOR AND MINISTRY UP THERE? IT IS SO SAD THAT NO ONE SEEMS TO CARE UNTIL ALL THESE REPORTS OF INJURIES AND EVEN DEATHS, WILL THE GOVERNMENT STEP IN AND HELP THE PEOPLE NOW? ALSO, WILL YOU PLEASE CALL THE FCA AND THE DEALERSHIP SERVICE PEOPLE TO ASK HOW MUCH LONGER, ANOTHER 10 DAYS IS TOO LONG? THANK YOU FOR ALLOWING US SHARE WHAT'S GOING ON & HOPE WE WILL HEAR BACK FROM YOU MORE SOONER THAN LATER

NHTSA #: 11078840
mediumSUSPENSION
Filed: Mar 2018

CSPC: VEHICLES DROPPING IN MOTION IS A VERY DIRE/SERIOUS SAFETY CONCERNS, WE HAVE PERSONALLY EXPERIENCED THIS DURING BOTH WINTERS. DT *JS *TT *JS

NHTSA #: 11079269
mediumSUSPENSION,UNKNOWN OR OTHER
Filed: Mar 2018

RFERENCE MULTIPLE REPORTS FORWARDED TO YOUR OFFICE SURROUNDING RAM'S AIR-RIDE SUSPENSION SYSTEMS'. THESE MAJOR CONCERNS WERE FIRST REPORTED IN EARLY 2017 AFTER RETURNING TO ALASKA. AN OFFICIAL LETTER WAS SENT TO THE FCA GROUP-ITALY, FCA CEO, & THEIR BOARD OF DIRECTORS SURROUNDING THESE LIFE THREATENING INCIDENTS. WHILE COMMUTING ON AN ARCTIC ALASKAN DAY "-40 DEGREES+" MY RAM INSTANTLY DROPPED WHILE IN MOTION, ALL SAFETY EQUIPMENT BECAME UNRESPONSIVE LEAVING ME TO SKID IN TRAFFIC TO A STOP. THANK GOD NO ONE WAS HURT DURING THIS EXPERIENCE. THE VEHICLE WAS IMMEDIATELY TAKEN TO GENE'S CHRYSLER, AFTER SITTING FOR DAYS (BEING TOLD THERE IS NO FIX FOR THIS), FCA WAS OFFICIALLY NOTIFIED. GENE'S CHRYSLER SERVICING AGENTS STATED THAT THESE ISSUES WHERE REPORTED TO FCA BUT THEY DON'T KNOW WHAT TO DO ABOUT IT. I ASKED WHY WE WERE NOT INFORMED BY ALL THE DEALERSHIP SERVICING AGENTS FROM COLORADO TO WASHINGTON TO ALASKA WHEN OUR RAM WAS TAKEN IN FOR THE MANY RECALLS? AFTER DAYS OF SITTING, THE DEALERSHIP SERVICING AGENTS STATED THAT A TECHNICIAN TEAM HAD VISITED ALASKA A FEW MONTHS AGO AND THEY WANTED TO TRY SOMETHING. A LIST OF PARTS WHERE EXCHANGED, FUSES REPLACED, AND CODES RESET. AFTER A FEW TEST DRIVES THEY STATED THE VEHICLE SHOULD BE GOOD FOR AWHILE BUT THEY WERE NOT SURE IF THIS WOULD PERMANENTLY FIX THESE ISSUES. ASKING IF THE VEHICLE WAS COMPLETELY SAFE (VEHICLE TRANSPORTS PERSONNEL FOR SCHOOL & MINISTRY) TO OPERATE, WE WERE TOLD THEY WERE NOT 100% SURE BUT IF THE ISSUE RETURNED, BRING IT BACK TO THEM IMMEDIATELY. TIME AND TIME AGAIN, THE DEALERSHIP SERVICING TEAM STATED THAT FCA WAS NOT TOO CONCERNED BECAUSE ALASKA IS ONLY A SMALL POPULATION OF THEIR CONSUMER BASE. WE CONTACTED FCA AGAIN TO REMIND THEM WINTERS' ARCTIC WEATHER WOULD RETURN SOON, THAT WE NEEDED DIRE ASSISTANCE FOR SAFETY REASONS. JAN-FEB 2018, WE'D RELIVE THIS EXPERIENCE AGAIN! *JS

NHTSA #: 11078344
mediumSUSPENSION
Filed: Feb 2018

VEHICLE IS USED IN UPSTATE NY. WHEN THE TEMPERATURE DROPS, THE SUSPENSION DOESN'T OPERATE CORRECTLY. UNABLE TO ADJUST FOR SMOOTH RIDE

NHTSA #: 11067007
mediumSUSPENSION
Filed: Jan 2018

THE AIR SUSPENSION FREEZES UP WHEN IT GETS BELOW ZERO. I DO A LOT OF ICE FISHING, THE REASON I BOUGHT THIS TRUCK, AND I'VE HAD TO DRIVE WITH VARIOUS CORNERS OF THE VEHICLE HAVING NO SUSPENSION. ONE TIME, IT HAPPENED WHILE DRIVING DOWN THE INTERSTATE AT 75MPH, THE WHOLE FRONT END DROPPED TO THE FRAME AND I ALMOST CRASHED BECAUSE I DIDN'T KNOW WHAT WAS GOING ON RIGHT AWAY. IT HAS BEEN HAPPENING SINCE I BOUGHT THE TRUCK A YEAR AGO. TO DATE IT'S BEEN IN THE SHOP 5 TIMES AND THE COMPRESSOR FINALLY BURNT OUT.

NHTSA #: 11063156
mediumSUSPENSION
Filed: Jan 2018

THE VEHICLE DEFAULTS TO THE ENTRY/EXIT MODE IN THE AIR SUSPENSION SYSTEM IN COLD WEATHER AND IS UNDRIVABLE. DODGE IS AWAY OF THE ISSUE AND TO FIX THE PROBLEM YOU HAVE TO PURCHASE A NEW AIR SUSPENSION CONTROL MODULE FOR $1100. IF THIS IS A KNOWN ISSUE THAT IS A FACTORY DEFECT WHY ISN'T THIS A RECALL?

NHTSA #: 11062791
mediumSUSPENSION
Filed: Aug 2017

I TOOK MY 2014 DODGE RAM 1500 2WD CREW CAB INTO THE DEALERSHIP FOR OIL CHANGE. PREVIOUSLY I HAD COMPLAINED ABOUT A POPPING AND CLICKING NOISE IN THE FRONT END WHEN I TURNED THE STEERING WHEEL. THE NOISE CAME FROM THE FRONT WHEELS. I MENTIONED THIS TODAY AT MY SCHEDULED OIL CHANGE AND THEY CHECKED FOR A PROBLEM ONCE AGAIN. THIS TIME THEY FOUND THAT THE DRIVER SIDE CONTROL ARM BOLT (1 OF 2) WAS ALMOST COMPLETELY OUT. THE NUT THAT IS SUPPOSED TO HOLD IT IN PLACE IS GONE. PICTURE ATTACHED. NOT RELATED BUT JUST AS BAD WAS A PASSENGER SIDE BALL JOINT BOOT THAT WAS CRACKED AND LEAKING, CAUSING ME TO HAVE TO REPLACE THAT BALL JOINT. I BOUGHT THE TRUCK NEW AND HAVE NEVER WRECKED IT OR HAD ANY REASON TO REMOVE THE FRONT SUSPENSION ARMS. IN MY OPINION THIS IS A SEVERE SAFETY DEFECT(S) AND COULD HAVE RESULTED IN A BAD ACCIDENT. MOST OF MY TIME IS SPENT IN THE TRUCK AT HIGHWAY SPEEDS AS I HAVE A JOB THAT INVOLVES A LOT OF TIME ON THE ROAD. THE ORIGINAL PROBLEM STARTED BEFORE THE TRUCK HAD 50K MILES. THE PROBLEM WAS IDENTIFIED BY A TECHNICIAN AT THE DEALERSHIP TODAY ON 8/29/17, WHILE THE TRUCK HAS APPROXIMATELY 88K MILES ON THE ODOMETER.

NHTSA #: 11020428
mediumSUSPENSION
Filed: Jun 2017

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS AT A SHOP FOR AN OIL CHANGE, AN INDEPENDENT MECHANIC NOTICED THAT THE BALL JOINT WAS FAULTY AND NEEDED TO BE REPLACED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS CONTACTED (FRANKLIN CHRYSLER/DODGE IN FARMINGTON, MAINE) AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT HE DID NOT RECEIVE THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS). THE FAILURE MILEAGE WAS 32,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11001931
mediumSUSPENSION
Filed: Mar 2017

VEHICLE AIR SUSPENSION ENGAGES TO RAISE AND/OR LOWER VEHICLE AT RANDOM INTERVALS AFTER THE VEHICLE IS STATIONARY, IN "PARK", AND THE ENGINE IS TURNED OFF. THE VEHICLE KEY FOB NOR ANY OTHER OWNER PROMPTS ARE USED TO CAUSE THE ISSUE. THE INTERVAL PERIOD BETWEEN WHEN THE VEHICLE IS PARKED AND TURNED OFF AND THE AIR SUSPENSION ENGAGEMENT TO RAISE AND/OR LOWER THE VEHICLE CAN RANGE FROM SEVERAL MINUTES TO HOURS.

NHTSA #: 10965917
mediumSUSPENSION,POWER TRAIN
Filed: Jan 2017

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, THE AIR SUSPENSION WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE TRANSMISSION MALFUNCTIONED WHILE IN THE FOURTH WHEEL DRIVE POSITION. THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,819.

NHTSA #: 10939666
mediumSUSPENSION,POWER TRAIN,WHEELS
Filed: Dec 2016

I BELIEVE OUR TRUCK SHOULD BE PART OF MOST OF THE RECALLS LISTED FO RAM TRUCKS. OUR TIRES ARE WEARING ON THE OUTSIDE, THEY WON'T FIX. THE TRANSMISSION WAS REPLACED AT TWENTY SOME THOUSANDS MILES, AND MY WIFE BEING THE PRIMARY DRIVER SAID THAT WHEN YOU COME TO A COMPLETE STOP THE TRUCK SOMETIMES JUMPS FORWARD. THE REAR DIFFERENTIAL SEAL WAS REPLACED. I'M AFRAID THAT WE MIGHT LOSE OUR WHEELS ON THE ROAD. THERE IS ALSO A CHEMICAL SMELL COMING FROM THE ENGINE THAT EVERYONE CAN SMELL BUT THE DEALER. CURRENTLY WORKING WITH CHRYSLER AND BEEN DRIVING A RENTAL FOR ALMOST A MONTH.

NHTSA #: 10937213
mediumSUSPENSION,ELECTRICAL SYSTEM,ENGINE
Filed: Nov 2016

THEIRS A LOT OF RECALLS THEY DON'T FIX THEM AND I'M SCARE OF DRIVING THE TRUCK.

NHTSA #: 10927328
mediumSUSPENSION
Filed: Mar 2016

TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THE FRONT DRIVER ROTOR'S CALIPERS MOVED WHILE BEING INSPECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS THE FRONT HUB AND THE BEARING UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V038000 (SUSPENSION) HOWEVER THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA #: 10850181
mediumSUSPENSION
Filed: Oct 2015

VEHICLE VIBRATES. DEALER HAS ATTEMPTED TO FIX IT 7 TIMES, AND NOW SAYS IT IS OPERATING AS DESIGNED.

NHTSA #: 10785702
mediumSUSPENSION
Filed: Sep 2015

REFERENCE ODI #10715810 REFERENCE # 829794 I OWN A 2014 RAM 1500 TRADESMAN BLACK EXPRESS, I LODGED A COMPLAINT IN MARCH 2015 REGARDING RAPID AND IRREGULAR FRONT TIRE WEAR AT ONLY 7,035 MILES. THEN BEGAN THE SAGA OF TRYING TO GET SUSPENSION CORRECTED. FRONT END ALIGNMENT AND TIRE ROTATION WAS PERFORMED AT 7,035 MILES, FRONT END ALIGNMENT WAS FOUND TO BE OUT OF SPEC. (THIS SERVICE WAS PERFORMED AT AN INDEPENDENT SERVICE FACILITY.) AT 9.803 DETECTED SAME WEAR PATTERN, ALIGNMENT WAS IN SPEC.BY SAME INDEPENDENT REPAIR FACILITY. RAM CUSTOMER CARE DIRECTED ME TO DAYTONA DODGE, ANOTHER ALIGNMENT WAS PERFORMED, HOWEVER TRACKING ON ROAD WAS IMPAIRED. AT 10,450 MILES. RAM CUSTOMER CARE DIRECTED ME TO FLAGLER DODGE WHERE ANOTHER ALIGNMENT WAS PERFORMED, FRONT END ALIGNMENT WAS OUT OF SPEC AND CORRECTED AT 10,608 MILES. TIRE IRREGULAR TIRE WEAR CONTINUED, RAM CUSTOMER CARE SUGGESTED A FOUR WHEEL ROAD FORCE TIRE BALANCE, WHICH I PAID FOR AT MY OWN EXPENSE. WEIGHT ADJUSTMENT OF 1/4 OZ ON THREE WHEELS AND 1/2 OZ ON ONE WHEEL, NO CHANGE IN TIRE WEAR. FILED NOTICE OF DEFECTIVE VEHICLE WITH MFG. MFG. HAD THEIR FINAL ATTEMPT TO REPAIR AT 13,019 MILES. CHECKED UNDER BODY FOR DAMAGE, NONE REPORTED, TEST DROVE, NORMAL TRACKING, ORDERED ALIGNMENT, WAS FOUND TO BE IN SPEC. HAD LEMON LAW ARBITRATION BOARD HEARING SCHEDULED FOR 8/27/15, MFG. FILED AMENDED ANSWER TO BOARD 5 DAYS BEFORE HEARING ASSERTING "NO DEFENSE" AND WISHED TO ENTER PRIVATE NEGOTIATIONS. MFG. IS IS NOT WILLING TO NEGOTIATE FAIR SETTLEMENT, ATTEMPTING TO SHORT REFUND ME $7,339.00 ON VEHICLE BUY BACK. MFG IS TRYING TO AVOID HAVING CASE HEARD BEFORE ARBITRATION BOARD, BUT IS DICTATING SETTLEMENT INSTEAD OF NEGOTIATING. PRESENTED MFG. WITH ULTIMATUM, WITH DEADLINE OF 9/18/15, IF NOT RESOLVED IT WILL BE DECIDED BY ARBITRATION BOARD FOR SETTLEMENT. IF YOU ARE HAVING SAME ISSUE CALL ME: [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

NHTSA #: 10763707
mediumSUSPENSION,WHEELS,UNKNOWN OR OTHER
Filed: Aug 2015

WHILE DRIVING THE VEHICLE HOME FROM, AFTER HITTING THE SPEED LIMIT OF 65, THE VEHICLE STARTED TO SHIMMY, SIDE TO SIDE, AND CONTINUED AT A HIGHER SPEED. I CALLED THE DEALER, AND RETURNED THE TRUCK TO HAVE IT SERVICED, BUT IT DID NOT HELP. I WAS TOLD IT WAS FLAT SPOTS ON THE TIRES, AND TO GIVE IT SOME TIME. AFTER ALMOST 4000 MILES, AND 4 VISITS BACK FOR SERVICE, I WAS TOLD THERE WAS NOTHING THEY COULD DO. ALL THE TRUCKS RIDE THE SAME. AFTER FURTHER INVESTIGATION, I FOUND OUT THROUGH VARIOUS FORUMS, THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM, AND IF THE TIRES ARE CHANGED OUT, THE PROBLEM WILL GO AWAY. THE DEALER REFUSED TO CHANGE OUT THE TIRES. THE TIRES IN QUESTION ARE GOODYEAR WRANGLER SR-A, SIZE P275/60R20.

NHTSA #: 10749591
mediumSUSPENSION
Filed: Apr 2015

TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10712664
mediumSUSPENSION
Filed: Apr 2015

TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10703206
mediumSUSPENSION
Filed: Mar 2015

TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE SUSPENSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10701962
mediumSUSPENSION
Filed: Mar 2015

TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V392000 (SUSPENSION); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN THE CONSUMER NO LONGER OWNS THE VEHICLE BUT STATED IT WAS REPAIRED. UPDATED 9/16/2015 *JS

NHTSA #: 10701214
mediumSUSPENSION
Filed: Mar 2015

TL*THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A MANUFACTURERS RECALL RELATED TO A FAULTY SUSPENSION AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA #: 10692356
mediumSUSPENSION
Filed: Mar 2015

TL*THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURERS RECALL REGARDING REAR SHOCK ABSORBERS AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10691902
mediumSUSPENSION
Filed: Feb 2015

TOOK TRUCK IN TO HOYTE DODGE BECAUSE IT HAS A REAL BAD VIBRATION WHEN DRIVING. AFTER THEY DROVE SEVERAL TIMES AND BALANCED TIRES STILL HAS SAME PROBLEM. THEY DRIVE IT AND SAY THEY FEEL NOTHING WRONG WITH IT. WOULD LIKE SOME ONE TO LOOK INTO THIS FOR ME. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A NEW TRUCK. *JS

NHTSA #: 10681850
mediumSUSPENSION,POWER TRAIN
Filed: Dec 2014

BACKING DOWN DRIVEWAY AND THE DRIVESHAFT DROPPED OUT OF TRUCK. AFTER CHECKING I FOUND THAT IT HAD NEVER BEEN BOLTED TO TRUCK. DODGE DEALER PICKED IT UP AND REATTACHED THE DRIVESHAFT. WHEN I PICKED IT UP THE TECHNICIAN TOLD ME IT NEVER HAD BOLTS ON IT. *TR

NHTSA #: 10663263
mediumSUSPENSION
Filed: Sep 2014

I RECEIVED A NOTICE THAT MY TRUCK HAD A RECALL (P37) I CONTACTED CHRYSLER SERVICE, THEY DIDN'T KNOW WHAT YOU WERE TALKING ABOUT. DIDN'T HAVE SUCH A RECALL? DO YOU JUST MAKE UP THESE NUMBERS? WOULDN'T CHRYSLER TELL YOU ABOUT THE PROBLEM? WHAT GIVES??????? *TR

NHTSA #: 10630561
mediumSUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2014

THERE IS A CONTINUOUS UNKNOWN ELECTRICAL DRAW CAUSING THE BATTERY TO DRAIN TO THE POINT THE VEHICLE WILL NOT START. AN ELECTRICAL SURGE WILL CAUSE THE ELECTRIC SUSPENSION TO ACTIVATE ALONG WITH THE CONSOLE CLUSTER AFTER THE VEHICLE HAS BEEN TURNED OFF. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP 6 TIMES AND NEITHER THE DEALERSHIP OR CHRYSLER HAS A FIX. THE CONDITION IS GETTING WORSE AND NOW THERE IS A NEW ISSUE AFFECTING THE ELECTRICAL CLUTCHES IN THE TRANSMISSION. I HAVE REQUESTED A LOANER VEHICLE UNTIL I CAN PURCHASE A DIFFERENT VEHICLE I FEEL IS SAFER. ON APRIL 3, 2014, THE DISTRICT CHRYSLER REPRESENTATIVE DENIED THE REQUEST. I BELIEVE THIS VEHICLE IS UNSAFE FOR MULTIPLE POSSIBLE REASONS BUT ESPECIALLY CONCERNED ABOUT HE ALTERNATOR. THE ALTERNATOR'S FUNCTION IS TO RECHARGE THE BATTERY ONCE IT'S BEEN USED TO START THE ENGINE. AND TO KEEP THE BATTERY CHARGED WHEN VARIOUS ELECTRICAL SYSTEMS ARE USED IN THE VEHICLE. THE ALTERNATOR DETERMINES HOW MUCH TO CHARGE THE BATTERY BY MEASURING THE REFERENCE VOLTAGE FROM THE BATTERY. IF THERE'S A PROBLEM WITH THE BATTERY WHERE THE REFERENCE VOLTAGE IS VERY LOW, THE ALTERNATOR WILL TRY TO RECHARGE THE BATTERY. THE ALTERNATOR ISN'T DESIGNED TO RECHARGE A DEAD BATTERY. IT'S INTENDED TO MAINTAIN THE CHARGE ON A GOOD BATTERY. WHEN THIS DOES HAPPEN, THE ALTERNATOR BEGINS TO RUN HOT, AND THIS IS WHAT KILLS THE ALTERNATOR. A DEAD BATTERY WHILE DRIVING MEANS NO ELECTRIC STEERING, NO ANTILOCK BRAKES, NO AIR BAGS, ECT. I'M VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. *TR

NHTSA #: 10577741

Other 2014 Ram 1500 Issues