Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2021 Jeep Grand Cherokee — Known Issues & Recalls
Complaints from Jan 2022 to Dec 2024
The most reported issue is unknown or other problems (31 complaints). 19 complaints involved crashes. 8 involved fires.
Open Safety Recalls (12)
NHTSA Campaign: 21V797000
Component: EXTERIOR LIGHTING:HEADLIGHTS
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Fix: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
NHTSA Campaign: 21V950000
Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Fix: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
NHTSA Campaign: 21V729000
Component: VISIBILITY:REARVIEW MIRRORS/DEVICES
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
NHTSA Campaign: 21V873000
Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Risk: Disabled air bags can increase the risk of injury to occupants in a crash.
Fix: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
NHTSA Campaign: 22V180000
Component: CHILD SEAT:VEHICLE TETHER ANCHOR
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Fix: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
NHTSA Campaign: 22V284000
Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Risk: An unexpected loss of drive power increases the risk of a crash.
Fix: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
NHTSA Campaign: 22V544000
Component: EXTERIOR LIGHTING:TAIL LIGHTS
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Risk: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Fix: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
NHTSA Campaign: 23V352000
Component: STEERING:COLUMN
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
NHTSA Campaign: 23V413000
Component: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
NHTSA Campaign: 23V577000
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
NHTSA Campaign: 24V132000
Component: SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
NHTSA Campaign: 24V436000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Owner-Reported Issues (20 of 387)
Fuel/propulsion System →3 issues
Your fuel pump is losing prime due to a crack in the housing or an internal hose inside the fuel tank. This causes long cranking times before the engine starts, stalling at red lights, and rough idling when accelerating. An independent service center has confirmed and reproduced this issue. The fix will likely involve inspecting the fuel pump assembly and replacing the cracked component or fuel pump unit.
Parts you may need:
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Your 2021 Jeep Grand Cherokee may have trouble starting and require multiple restart attempts, which can wear out your starter and battery over time. The owner reports that Chrysler and Stellantis did not acknowledge a fuel pump relay recall related to this issue, resulting in costly repairs and trade-in value loss. The problem appears to stem from a faulty fuel pump relay that prevents the engine from starting normally. A diagnostic check and fuel pump relay replacement may be needed to resolve the starting issue.
Parts you may need:
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Your Jeep is hesitating when you try to start it. This means the engine may take longer than normal to turn over or may struggle to catch when you turn the key. The issue could be related to fuel delivery or ignition components not working smoothly together.
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Electrical System,engine →2 issues
Your 2021 Jeep Grand Cherokee is experiencing engine misfires and overheating that create unsafe driving conditions. The engine shakes and runs roughly, the check engine light flashes, and you may lose power unexpectedly while driving; additionally, the vehicle is losing coolant and running hot. Even after multiple repair attempts including replacing ignition coils and spark plugs, the problem keeps coming back and the root cause hasn't been identified. A mechanic will need to perform comprehensive engine diagnostics to identify why the misfires and overheating are recurring, possibly involving ignition system testing, fuel system inspection, and cooling system pressure testing.
Parts you may need:
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Your Jeep's battery drains completely in below-zero temperatures, leaving the vehicle unable to start. Even jump-starting doesn't work when the battery is severely drained. This can leave you and your passengers stranded in dangerous cold weather conditions.
Parts you may need:
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Power Train →2 issues
Your engine's camshaft has failed repeatedly—three times in the past year—causing sudden loss of power with no warning beforehand. The check engine light illuminates when the problem occurs. The vehicle is currently at a Stellantis dealership for diagnosis and repair, which will likely involve camshaft replacement or engine repairs.
Parts you may need:
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At 35,000 miles, your transfer case (the component that manages power distribution to all four wheels) failed and required full repair. The manufacturer covered the entire cost of the repair under warranty, even though you were the second owner of the vehicle.
Parts you may need:
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Steering →2 issues
While making a left turn, your steering didn't respond correctly and the wheels pointed toward the curb instead of following your intended path, causing the vehicle to hit the curb and stop. After the crash, you noticed the front right and rear passenger-side tires were turned sharply inward. The vehicle was towed and declared a total loss by insurance, though you weren't injured.
Parts you may need:
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Your steering wheel is moving left and right on its own while driving straight on smooth roads, and your car feels like it's shifting side to side as if the tires are pulling in different directions. This erratic steering happens without you turning the wheel yourself. The issue likely involves your steering or suspension components and should be inspected by a mechanic to identify what's causing the unintended steering movements.
Parts you may need:
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Unknown Or Other →2 issues
Your Jeep caught fire in your garage shortly after starting it, with flames visible from the front of the vehicle within minutes. There were no warning signs or symptoms before the fire started. The vehicle was destroyed, and the fire spread quickly enough to threaten your home and family. The root cause hasn't been identified, as the vehicle was burned to the frame before inspection could determine which component failed.
Parts you may need:
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While driving on the highway with no other vehicles nearby, you heard a loud popping or banging sound and discovered your rear windshield had shattered, though you initially thought it might be a tire bursting. This happened without any impact or collision. Fixing this will require replacing the rear windshield, which is typically done by a glass repair specialist.
Parts you may need:
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Exterior Lighting →2 issues
Both headlights on your 2021 Jeep Grand Cherokee Summit have failed, but your dashboard warning system never alerted you to the problem. Your car has a headlight monitoring system that should detect when lights are out, but it didn't work in this case. The daytime running lights still work, but without functional headlights, night driving is unsafe. Replacing both failed headlights and having the monitoring system checked should resolve this issue.
Parts you may need:
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Your headlights started blinking continuously while parked with the automatic headlight setting on, then the bulb turned red and the lights stopped working entirely. When you switched the headlights to manual on, they worked normally. The problem only occurred with the automatic setting. Fixing this may require replacing the headlight bulbs, checking the automatic headlight control module, or addressing a wiring issue in the exterior lighting circuit.
Parts you may need:
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Electrical System,unknown Or Other,fuel/propulsion System →1 issue
Your car suddenly shut off while driving at 30 mph, causing the steering wheel to lock up and the engine to stop completely. The dashboard displayed a start/stop message and instructed you to put the car in park. This is a serious safety issue that needs immediate diagnosis, as sudden engine shutdown while driving can lead to loss of control.
Parts you may need:
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Vehicle Speed Control,forward Collision Avoidance →1 issue
While driving on the highway with cruise control engaged, the car ahead of you suddenly stopped. When you applied the brakes, your car didn't slow down as expected—instead, cruise control accelerated the vehicle before eventually decreasing speed on its own. You had to swerve off the highway and press the brake pedal hard for nearly a mile before the car finally stopped. This resulted in a crash.
Parts you may need:
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Suspension,electrical System →1 issue
Your 2021 Jeep Grand Cherokee's air suspension system has experienced multiple failures within two months. You received warning messages about suspension ride height and stability control, requiring replacement of the left front ride sensor, air pump assembly, rear suspension compressor, and transfer case control module. These repeated issues suggest a pattern that may require a comprehensive inspection of the entire air suspension and stability control system.
Parts you may need:
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Seat Belts →1 issue
Your driver's seat belt doesn't retract properly — it hangs loose and requires you to shake it to make it pull back in. The problem has gotten worse since you purchased the car 4 months ago, and your dealer says you're outside the warranty period. A faulty seat belt retractor is a safety concern that should be addressed.
Parts you may need:
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Engine →1 issue
Your engine oil level dropped significantly between oil changes with no warning lights or visible leaks, even though the oil change was done early. A service provider indicated that V6 Pentastar engines in Chrysler vehicles may have a defective seal causing excessive oil consumption. Excessive oil loss can lead to engine damage or sudden failure while driving, which is a safety concern.
Parts you may need:
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Electrical System →1 issue
Your dashboard touchscreen display is peeling or separating from its backing, which could distract you while driving. The screen may become completely detached, creating a safety hazard. Replacing or repairing the touchscreen assembly will likely be needed.
Parts you may need:
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Suspension →1 issue
You've been hearing an increasing squeaking noise from the rear of your 2021 Jeep Grand Cherokee Limited over the past year, but both your dealer and an independent shop couldn't identify the cause. After learning about a safety recall involving rear coil springs on this model, you believe the noise may be related to that issue. The fix will likely involve inspection and possible replacement of the rear coil springs as part of the recall service.
Parts you may need:
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Related Vehicles
Other Jeep Grand Cherokee years: