2019 Jeep Cherokee — Known Issues & Recalls

Your vehicle unexpectedly accelerated on its own while driving, and a "Service 4WD" warning light appeared. You had to brake hard to stop the car, but it then rolled forward on its own. When you turned the vehicle off and tried to restart it, it started normally with no warning lights. The dealer found that your transfer case, rear differential, and engine oil cooler had all failed and needed replacement. A recall repair was scheduled, but the dealer marked it complete without actually inspecting or repairing your vehicle.

Your 2019 Jeep Cherokee's power transfer unit (PTU) has been malfunctioning since you bought it new, causing bucking, banging into gear, and power loss that have worsened over 5 years. The faulty PTU damaged the rear differential and a sensor, all of which need replacement. Your vehicle has been at the dealer for nearly a year waiting for parts that are on backorder due to recalls affecting 63,000 vehicles from the same year, making the Jeep undrivable. Repairs involve replacing the PTU, rear differential, associated sensors, and potentially other worn components like battery, brakes, and rotors.

Your transmission sometimes won't shift into reverse after you start the vehicle, requiring you to turn off the engine and restart it to fix the problem. Occasionally when shifting from first to second gear, you may experience a harsh, abrupt shift that feels like a sudden jolt. This issue appears to be intermittent and may require transmission fluid service or software updates to resolve.

Your 4WD system isn't working because the power transfer unit (PTU) has failed, and the 'Service 4WD' warning light is on. This means you've lost your four-wheel drive capability, which can be especially problematic in winter weather conditions. The dealer is experiencing delays getting replacement parts because this is a widespread issue affecting multiple vehicles. Fixing this will require replacing the power transfer unit.

You heard a grinding noise coming from the rear of your vehicle while driving at 30 mph, and then your Cherokee stalled and wouldn't move forward. A dealer diagnosed a failed Power Transfer Unit (PTU) that needs to be replaced. This is the component that transfers power to your wheels, and when it fails, your vehicle loses the ability to drive.

Your 2019 Jeep Cherokee's 4WD system warning light came on and the vehicle started driving erratically. The Power Transfer Unit (PTU) failed completely, leaving your vehicle essentially unusable. The dealership confirmed this is a known issue covered under recall 01C for similar vehicles, but your specific VIN wasn't included in that recall, and the replacement parts are currently on indefinite backorder with no estimated arrival date.

Your 2019 Jeep Cherokee's power transfer unit (PTU) has failed at less than 65,000 miles. The dealer confirmed it's the same part with known issues that's covered under a factory recall for 2017-2019 Jeep models, but your vehicle hasn't been included in that recall despite having the same problematic component. The repair will likely involve replacing the power transfer unit.

Your Jeep's power transfer unit (PTU) — which distributes power to your four-wheel drive system — has failed internally and triggered a 'Service 4WD' warning light on your dashboard. The dealership confirmed the problem using diagnostic codes and determined the PTU assembly needs to be replaced. If you continue driving with this failure, there's a risk of further internal damage that could affect your transmission and cause sudden loss of power, jerking, or deceleration. The repair will require replacing the entire PTU assembly.

You're hearing a clunking noise coming from the rear of your vehicle, and your 4WD won't engage when you need it—your dashboard displays a 'Service 4WD' message. A mechanic diagnosed that your Power Transfer Unit (PTU) has failed and needs replacement. This is a known issue affecting some 2019 Cherokee models, though your vehicle's VIN wasn't included in the official recall campaign.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "4WD Not Available" displayed, and the 4WD warning light was illuminated. Additionally, the vehicle vibrated while driving.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at undisclosed speeds on several occasions, the message "Service 4WD" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the power transfer unit and the shift actuator needed to be replaced.

Your engine suddenly failed while driving after the check engine light flashed and the engine started misfiring and sputtering. The dealership found that piston #2 has internal damage with coolant leaking into the cylinder, causing a loss of compression and requiring full engine replacement. This happened shortly after you had recall service done, and multiple other 2019 Cherokee owners with the 2.0L turbo engine have reported similar failures in the same cylinder. Fixing this will require replacing the entire engine.

Your car won't start, and the dealership says the replacement engine that was installed 3 years ago is now faulty and needs to be replaced again. The dealership is telling you that the engine warranty from the original replacement has expired and won't cover this repair. You're unable to drive your vehicle and are still paying off the loan while facing an expensive engine replacement.

While driving at 65 mph on the highway, your 2019 Cherokee Trailhawk suddenly lost all braking ability and rear differential control without any warning lights. The rear differential froze completely, causing the vehicle to skid uncontrollably across multiple lanes of traffic with nearly impossible steering. The dealer later confirmed the rear driveline gears had sheared. This repair will likely require replacement or rebuild of the rear differential assembly and driveline components.

While driving on the highway at 75 mph, your steering wheel suddenly started shaking, the engine made loud noises, and your car lost power and slowed down significantly. You were only able to drive it slowly to a mechanic, where diagnostic testing initially suggested ignition coil problems, but further investigation revealed a serious engine malfunction. The repair will likely require engine diagnosis and possibly engine repair or replacement.

Your steering wheel feels stiff and sticky when you turn it, and sometimes it doesn't move freely or briefly catches in place while driving. This makes steering feel unresponsive and unpredictable. The issue could involve the power steering system, steering column, or related mechanical components that may need inspection and lubrication or replacement.

The Parking Assist, parking, ABS warning continues. There is a recall on the year model but not my VIN. I have not even been able to afford the sales tax (over 1000 USD) and dealer refuses to assist with the cost of diagnostic or malfunction repair.

My vehicle has has these issues since I bought them but were unaware of how to report them. I also got a recall letter about my PTU failure and Feldman Jeep in Livonia falsely reported the recall completed and it wasn’t. My car is noisy and vibrational when driving higher speeds, service 4WD messages and noise when I turn the automatic brakes off.

I took my vehicle to a dealership in response to the recent recall for the PTU unit. They simply "updated software" and claim the error code indicating ptu issues was not present and therefore are not required to replace the part.

The car only has 79 miles and the transmission is slugglisg it has a delay in it when you accelerate. and lots of 2019 Jeep Cherokee latitude plus have been recalled for the transmission. Just not my VIN number, but my car is having an exact same problem as the other 2019.