MyCarTSB

2019 Jeep Cherokee Steering Problems

118 owner-reported steering complaints from NHTSA data

118
Complaints
1
Recalls
6
Crashes
1
Fires
Jan 2019Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Steering Recalls (1)

RECALLCampaign #19V637000

STEERING:RACK AND PINION:RACK

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Owner Complaints (118)

criticalSTEERING,POWER TRAIN,SERVICE BRAKES
Filed: Mar 2026

While driving at 65 mph on the highway, your 2019 Cherokee Trailhawk suddenly lost all braking ability and rear differential control without any warning lights. The rear differential froze completely, causing the vehicle to skid uncontrollably across multiple lanes of traffic with nearly impossible steering. The dealer later confirmed the rear driveline gears had sheared. This repair will likely require replacement or rebuild of the rear differential assembly and driveline components.

NHTSA #: 11727737
criticalSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Dec 2025

My vehicle is under an open safety recall 01C involving the PTU system, and there has been no remedy available for nearly a year. This defect caused a dangerous and sudden loss of acceleration while I was driving, and the manufacturer has still provided no fix, and no support through the dealership. The incident occurred when I was stopped at a red light.

NHTSA #: 11704248
criticalSTEERING,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Apr 2025

Stalls and loss of control of vehicle

NHTSA #: 11655310
criticalSTEERING,POWER TRAIN,SERVICE BRAKES
CrashFiled: Feb 2025

ChatGPT You said: My jeep 2019 is losing power and steering which lead em.to.collide with a pole to stop the vehicle in was going around 30 MPH and the brakes also stopped working write me a complaint answering these questions with my story What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk?

NHTSA #: 11640163
criticalSTEERING,SERVICE BRAKES,ENGINE
Filed: Aug 2024

We have had numerous incidents with our vehicle starting at about 20,000 miles and still happening at 39,000 miles. While driving all of the lights come on, on the dashboard while at the same time the car loses power - losing brakes and power steering. Most recently, the car locked itself after closing the door, the radio has completely turned off to a black screen, eventually restarts itself.

NHTSA #: 11606452
criticalSTEERING,SERVICE BRAKES,ENGINE
Crash / FireFiled: Nov 2023

I was involved in a single vehicle accident at 5 am on October 5, 2023 on a rural road in Deland, Florida. I was on an unfamiliar road with a sharp curve and as I was trying to slow down the I was unable to slow down or steer the vehicle. It slammed into a cluster of trees and immediately the engine caught fire.

NHTSA #: 11553337
criticalSTEERING,SERVICE BRAKES
Filed: Sep 2023

My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.

NHTSA #: 11543381
criticalSTEERING
Filed: Apr 2022

I had the exact same power steering concern as other drivers have reported to Jeep: HOMERECALLSSafety Recall V99 – Steering Gear – 2019-2020 Jeep Cherokee RECALLSSafety Recall V99 – Steering Gear – 2019-2020 Jeep Cherokee oemdtc September 19, 2019 No Comments August 29, 2019 NHTSA CAMPAIGN NUMBER: 19V637000 Steering Rack Gear May Fail A loss of steering control increases the risk of a crash.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11460163
criticalSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Mar 2022

On saturday 3/5/22 around 2:30 pm I was driving and the engine shut off on midlle of street. No warning or any previus signs. On sunday 3/6/22 I got a low oil presure warning ligth.

NHTSA #: 11455426
criticalSTEERING,ELECTRICAL SYSTEM,AIR BAGS
CrashFiled: Aug 2021

This particular year and model of jeep has 2 recalls not registered to my VIN number related to my accident. Airbags- impact and acceleration sensors. Steering- steering rack gear.

NHTSA #: 11427389
criticalSTEERING
Filed: Jan 2021

November of 2019 battery voltage was low. While driving steering would jerk/pull/grab to the left or right. Did this many times driving down the interstate, making turns and a few times the car would shut down.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11389049
criticalSTEERING,LANE DEPARTURE
Filed: Nov 2020

Driving the jeep on the nj turnpike the steering wheel went slack. My wife reacted by jerking the steering wheel which caused the vehicle to swerve into the adjacent lane nearly missing another vehicle and the guard rail. The jeep was going 66 MPH (the speed limit is 70mph there).

NHTSA #: 11375360
criticalSTEERING,POWER TRAIN,ENGINE
Filed: Sep 2020

On tuesday, september 8, 2020 at approximately 1130 hours, my recently purchased 2019 jeep cherokee latitude plus 4x4 with 30,000 miles locked up at a speed approximately 30 plus MPH, while entering an interstate on ramp. A tractor trailer traveling at approximately 50 miles an hour narrowly avoided me in a near head on / t-bone accident.

NHTSA #: 11354493
criticalSTEERING
Filed: May 2020

The steering wheel jerks from left to right when driving. This is a huge safety concern as it could cause loss of control. It happens continuously when traveling above 55mph, going straight, and turning.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11323156
criticalSTEERING
Filed: Feb 2020

Tl* the contact owns a 2019 jeep cherokee. The contact stated that while driving at 70 MPH, the steering wheel was slightly turned and failed to respond. The contact was concerned that in inclement weather over correcting the vehicle could lead to a crash.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11311023
criticalSTEERING
Filed: Jan 2020

I bought this jeep with 8 miles on it. At about 5,500 miles while driving straight the steering seems to almost have a dead spot where it feels like there is loss of control to the vehicle. This happens repeatedly causing possible over correct trying to determine if you have control of the vehicle or not.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11302400
criticalSTEERING
Filed: Jan 2020

While the vehicle's engine is running, regardless of the gear selection, there is a slight jerking of the steering wheel. This jerking occurs at random with no other noticeable issues. This issue is not "throwing" a code and dealership is claiming there is no issue found.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11299591
criticalSTEERING
Filed: Jan 2020

When driving at expressway / highway speeds of 60 plus for a non stop 30-50 miles, there is almost like a "dead spot" in the steering. When I move the steering wheel about 1/4" to the left or the right it feels like it is catching on something when making small wheel adjustments within your own lane, it almost feels as if your tires break loose, but on dry pavement. When the steering then catches.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11297803
criticalSTEERING
Filed: Nov 2019

I got a important safety recall for steering gear on 10/29/2019 I called the jeep, chrysler company on 10/30/2019 and advised me to take it to the dealer to change the part. Took the car to dealer service on 10/31/2019, today is 11/21/2019 and the car is still in the service and each time they said that the are waiting for a part to come and change. And they found few parts to change.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11281539
criticalSTEERING
Filed: Nov 2019

Over the last four weeks the steering has developed a 'dead zone'. The steering will jerk when pulled out of this 'dead zone'. I took the vehicle into firestone for an alignment to see if it would correct the issue.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11278515
criticalSTEERING,POWER TRAIN
Filed: Oct 2019

Tl* the contact rented a 2019 jeep cherokee. The contact stated that the vehicle failed to accelerate over 58 MPH. Also, the steering wheel swerved to the left and the contact lost control of the vehicle.

NHTSA #: 11270236
criticalSTEERING,POWER TRAIN
Filed: Sep 2019

After driving at freeway speeds of 60-70 MPH, the steering begins to pull to the right continuously. Then, without warning, it will suddenly pull to the left, then right, then the steering wheel will start to wobble and shimmy and a sense of loss of control of the vehicle is felt. The entire front end starts to shake.

NHTSA #: 11258374
criticalSTEERING,UNKNOWN OR OTHER,ENGINE
Filed: Jun 2019

My 2019 is about to have it's 3rd oil change, apparently it's supposed to go every 3,000 miles to get an oil change. When I called the dealership the guy that's in services didn't care of my concern regarding the cherokee turning off while driving during traffic especially in the freeways, all he kept saying yup yup yup.

NHTSA #: 11221983
criticalSTEERING
Filed: Oct 2018

Vehicle was leased on 10/5/18. On 10/13/18 with 342 miles while driving on a highway towards the mountains and making a turn into an exit the steering wheel locked up and steering wheel service light went on. The car almost smashed into the sidewall.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11140723
criticalSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Sep 2018

My new car has 2,800 miles due for an oil change at 5 months/5,000 miles. The engine failed once for no known cause after 2 weeks in the repair shop. Now my car died while in motion on busy roads and a highway ramp at speeds between 15-40 MPH without warning or lights.

NHTSA #: 11131830
highSTEERING
Filed: Mar 2026

Your steering wheel feels stiff and sticky when you turn it, and sometimes it doesn't move freely or briefly catches in place while driving. This makes steering feel unresponsive and unpredictable. The issue could involve the power steering system, steering column, or related mechanical components that may need inspection and lubrication or replacement.

NHTSA #: 11727455
highSTEERING,POWER TRAIN
Filed: Feb 2026

While driving the car, the shifting mechanisms are not working correctly. Stalling, hard shift etc. Causing jolts, and sudden stop/start movements.

NHTSA #: 11717559
highSTEERING,ELECTRICAL SYSTEM
Filed: May 2025

The contact owns a 2019 Jeep Cherokee. The contact stated while reversing out of a parking space at approximately 5 MPH, the vehicle lost power steering functionality. The contact used an excessive amount of effort to maneuver the steering wheel.

NHTSA #: 11658889
highSTEERING
Filed: Feb 2025

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 45 MPH, the vehicle lost motive power, the steering wheel became difficult to maneuver, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated before the screen went black.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11642767
highSTEERING,POWER TRAIN
CrashFiled: Feb 2025

My SVC4wheel is unavailable temporarily service needed is on been on since I got jeep recently I was thrown into a ditch and wasn't able to control the jeep due to no 4 wheel drive but my stability control is tied to that. And I believe it is part of the recent ptu recall jeep just had from 2017-2019 jeep Cherokee. I have exact same issue.

NHTSA #: 11641162
highSTEERING,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Oct 2024

Engine off, lost power steering and brakes. Gave me an error on the dash something about not being able to shift. Have 2 kids

NHTSA #: 11621790
highSTEERING
Filed: Aug 2024

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds, the power steering assist failed to operate as intended, with the "Repair Power Steering" message displayed on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with a defective rack and pinion.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11608032
highSTEERING
Filed: Nov 2023

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at 60 MPH, the vehicle lost power steering functionality. The contact stated that the steering wheel became firm.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11553447
highSTEERING,POWER TRAIN,ENGINE
Filed: Jun 2023

While driving at highway speeds the vehicle engine stalled. I was unable to restart the vehicle after multiple attempts during rush hour traffic. The check engine light is now on and AC has failed as well, vehicle was limped to a dealership.

NHTSA #: 11529502
highSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jul 2022

Vehicle stalled when slowing to a stop prior to coming to a complete stop, power steering went out and loss of vehicle control almost causing wreck 7/15/22.

NHTSA #: 11474452
highSTEERING
Filed: Jun 2022

2019 JEEP Cherokee Trailhawk started making a "cluncking” noise in the front suspension/steering at 12k miles. Reported the issue to the dealer @15k service (July 2020). Dealer stated there was no issue.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11471341
highSTEERING
Filed: Aug 2021

My husband and my son were driving my Jeep on the highway going 70 MPH when with no warning there was absolutely NO power steering and almost went off the road over an embankment. Luckily it was my husband driving because I would not have been able to control the car.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11428642
highSTEERING
Filed: Jun 2021

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 70 MPH, the vehicle lost motive power, shuddered and jerked making it difficult to steer the vehicle. The vehicle swerved into an intersection and into the grass.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11419399
highSTEERING,ENGINE
Filed: Feb 2021

Oil change and recall completed 3,000 miles ago for oil consumption issue. Drove 3,000 miles and stalled on roadway immediately following a right hand turn. During shutdown there was steering control loss.

NHTSA #: 11397173
highSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Nov 2020

Jeep stalls when oil is low, battery light comes on, I have to pull over, restart my car, and it rattles. Stalls when I turn, and battery light comes on.

NHTSA #: 11377231
highSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Nov 2020

The vehicle will stall for no apparent reason. The most recent occurrence happened in the turn lane at a busy intersection, on a hill, in the rain. The car only restarted after several attempts.

NHTSA #: 11375000
highSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Sep 2020

On several occasions while driving at various speeds the vehicle has stalled out or died. Either while driving at low speeds or turning left/right the same thing happens. Without notice, light indicators for battery, automatic start, and now engine pops on while the steering locks up as the jeep stalls.

NHTSA #: 11360726
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Jul 2020

2019 jeep cherokee completely stalled while decelerating on the interstate. Lost all power, steering, and brakes. Was able to restart the vehicle as soon as I put it in park.

NHTSA #: 11341735
highSTEERING,POWER TRAIN,ENGINE
Filed: Mar 2020

While driving my jeep its completely stalled out loosing power steering and electrical , had to manually get it to the side of the road. A previous recall ua9 has been issued for this problem but my VIN doesn't match even though it did the same thing.

NHTSA #: 11316615
highSTEERING
Filed: Dec 2019

I purchased a new 2019 jeep cherokee on 6/29/19 with less than 5 miles on odometer. On 9/7/19 (less than 1k miles), I started car, drove halfway down block and the steering completely locked. Power steering light went on and car was not drivable.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11292211
highSTEERING
Filed: Nov 2019

As I was traveling about 30mph my power steering locked up. I wasn't able to turn the wheel at all. A service power steering light came upon my dash.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11278680
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Sep 2019

While driving this morning at 70 MPH my 2019 jeep cherokee 2.0 turbo lost all power, power steering and power brakes. I fought to pull it off the road. Right when it stalled out the message center stated "auto start/stop not available" and the auto start/stop light illuminated along with the battery light.

NHTSA #: 11252889
highSTEERING,UNKNOWN OR OTHER
Filed: Jul 2019

Jeep cherokee eats engine oil too quickly. On my 3rd oil change in less than 10 months less than 2500 miles difference. Car does not let you know when the vehicle has no more oil it will stall with no warning.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11231515
highSTEERING
CrashFiled: May 2019

While just beginning to exit a freeway, my steering locked up completely. I had no control but recall seeing a red light just coming on the dash (obviously, I couldn't ascertain what they light was at the time as my car was doing multiple 360 spins down the exit ramp!) try as I might, I could not turn the steering wheel. This is one of the most terrifying moments of my life.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11206818
highSTEERING,POWER TRAIN
Filed: Jan 2019

Tl* the contact owns a 2019 jeep cherokee. While driving at low speeds, the vehicle stalled and restarted and all the warning indicators illuminated on the instrument panel. The contact mentioned that when the accelerator pedal was depressed, the vehicle revved, but did not accelerate.

NHTSA #: 11170821
highSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Jan 2019

This reports documents a second instance of power failure. On friday, jan 4 faii was driving on interstate hwy 287. The dashboard went dark at first and then started flickering.

NHTSA #: 11165974
mediumSTEERING
Filed: Sep 2025

Steering powering went out. Dealerships said power steering was blown.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11687589
mediumSTEERING,POWER TRAIN
Filed: Sep 2025

Vehicle is hard to turn since it is locked in to all wheel drive . I had Northtown Jeep ( dealership) look at it and they knew what it was just after one quick ride around the building. The car has 28543 miles on it and is out of warranty.

NHTSA #: 11687102
mediumSTEERING,POWER TRAIN,UNKNOWN OR OTHER
Filed: Aug 2025

Am concerned about theses vehicles even being on the roadways with no resolution to the safety recall being resolved. Reported in Jan 2025, no resolution yet. for 8 months?

NHTSA #: 11682215
mediumSTEERING,POWER TRAIN
Filed: Jun 2025

PTU needs to be replaced after less than 55k miles. Several recalls issued, but VIN is not included, but meets every "check box" for recall.

NHTSA #: 11669699
mediumSTEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jun 2025

Delamination of the Display can have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system. Needs replaced

NHTSA #: 11665257
mediumSTEERING,SERVICE BRAKES, HYDRAULIC
Filed: May 2025

The contact owns a 2019 Jeep Cherokee. The contact stated that after restarting the vehicle, the steering wheel became difficult to turn in either direction. The contact stated that the messages for the ABS, Traction Control, and Parking Brake were displayed.

NHTSA #: 11663039
mediumSTEERING,POWER TRAIN,ENGINE
Filed: May 2025

While idling, especially at red lights or in park, my 2019 Jeep Cherokee vibrates noticeably. This happens almost daily, and the vibrations are felt throughout the cabin, particularly through the steering wheel and seat, and has caused my phone to fall off its mount while driving. The issue has been consistent and now appears to interfere with the Auto Start-Stop feature.

NHTSA #: 11662887
mediumSTEERING,POWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Jul 2024

PTU blew out on the highway at 68mph. Loss of steering. PTU was replaced at a Jeep dealership and has also failed.

NHTSA #: 11598712
mediumSTEERING
Filed: Apr 2024

I own a 2019 Jeep Cherokee. While driving approximately 50-60 MPH, the steering wheel was pulling to the right and the left. The movement occurs often while driving over 50 MPH requiring tight control of steering wheel.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11581120
mediumSTEERING
Filed: Dec 2023

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 50 MPH, the electric power steering was not functioning properly. The contact was able to pull over to the shoulder of the roadway, where the failure persisted.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11558779
mediumSTEERING
Filed: Oct 2023

The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 60 MPH, the steering wheel was pulling to the right and the left. The contact stated that the movement was very slight; however, the failure required corrective steering to maintain the position in the lane.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11548047
mediumSTEERING
Filed: Aug 2023

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 MPH, the steering wheel seized. The contact was able to veer to the side of the road.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11536204
mediumSTEERING
Filed: Mar 2023

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving approximately 75 MPH, the steering wheel suddenly jerked back and forth and locked. The message "Power Steering Assist Failure" was displayed.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11513954
mediumSTEERING
Filed: Feb 2023

Electronic steering warning light came on. While driving the steering wheel tightens then loosens. It has not been right since the recall was on it and it was taken and repaired.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11506513
mediumSTEERING
Filed: Nov 2022

Steering is jerking from left to right and hard to keep straight. Feels like you're fighting the wheel. Steering wheel tightens and can be hard to keep on the proper side of the road which is dangerous.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11494273
mediumSTEERING
Filed: Oct 2022

power steering went out while driving down the interstate at 70 MPH. The dealership said that the rack and pinnon had to be replaced. The Jeep has less than 60,000 miles on it.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11489833
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Sep 2022

I was driving down the road, got onto the highway, and I suddenly lost my power steering. I noticed the red warning light come on right when it happened. Up to this point I never had any problems with the power steering or any warning messages.

NHTSA #: 11482916
mediumSTEERING
Filed: Jun 2022

I was driving on the highway with cruise engaged at 72 MPH. I suddenly lost my power steering. Exited highway immediately to investigate the warning light on the dashboard.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11470367
mediumSTEERING
Filed: Jun 2022

The power steering in my vehicle went out while driving down a major road (speed limit 55 MPH) with curves in the road. There were no warning lamps or symptoms of concern prior to the power steering going out causing the vehicle to lock up and the inability to turn or steer the vehicle. Then a “service power steering” light turned on.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11470092
mediumSTEERING,POWER TRAIN
Filed: Dec 2021

The Power Transfer Unit is malfunctioning and steering wheel sometimes out of control.

NHTSA #: 11445172
mediumSTEERING,POWER TRAIN
Filed: Sep 2021

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 65 MPH, the vehicle was shaking. There was an abnormal noise detected from the front and rear of the vehicle.

NHTSA #: 11432307
mediumSTEERING
Filed: May 2021

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 35 MPH, the electric power steering failed and the steering wheel ceased. The power steering assist warning light was illuminated.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11418291
mediumSTEERING
Filed: Jan 2021

WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING HAS A 'STICKY' SPOT THAT MAKES MINOR CORRECTIONS ON THE ROAD MORE DIFFICULT. IT'S AS IF YOU OVER CORRECT TO GET PAST THE STICKY SPOT. IT CAN BE SCARY TO YOU FOR FEAR OF OVER CORRECTING INTO ANOTHER LANE. I NOTICED IT AT ABOUT 15000 MILES. IT'S AT THE DEALER NOW. THEY ARE REPLACING THE RACK AND PINION STEERING. UNSURE IF THIS WILL FIX THE PROBLEM OR PUT A BANDAID ON IT.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11387786
mediumSTEERING,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Dec 2020

AROUND 2:30 AM ON DECEMBER 30, 2020 I WAS DRIVING HOME ON THE FREEWAY. IT WAS RAINING A LITTLE BIT BUT NOTHING TO WHAT I HAVE DRIVEN IN BEFORE. I SET MY CAR TO CRUISE AT 65 MPH WHEN ALL OF A SUDDEN MY STEERING WHEEL STARTED LOCKING UP. I FOUND THAT MY STEERING WHEEL WOULD NOT TURN THE WAY I WANTED IT TO AND WAS VEERING LEFT. I HAD TO USE SOME FORCE TO KEEP IT STRAIGHT AND NOT GET INTO OTHER LANES. I THOUGHT I WAS OKAY UNTIL A LIGHT LIT UP ON MY DASHBOARD. I BELIEVE IT WAS THE ENGINE LIGHT BECAUSE AS I HEARD IT GO OFF AND FLASH AT ME, MY CAR STARTED TO STALL UP AND THEN GO REPEATEDLY. AS IF IT WAS HARD FOR IT TO GRASP ON TO MOVING FORWARD. LAST NIGHT WAS THE SCARIEST NIGHT OF MY LIFE AND I HAND NEVER HAD THAT HAPPEN TO ME. ALMOST PULLED OVER BECAUSE I THOUGHT I WAS GOING TO CRASH. I KEPT IT AT A STABLE 60 MPH AND OFF CRUISE CONTROL AS SOON AS THE STEERING WENT HAYWIRE AND IT SEEMED TO HAVE HELPED A BIT. I FEEL THE NEED TO GET MY CAR CHECKED BUT I ALSO BELIEVE THAT ALL OTHER 2019'S SHOULD GET RECALLED FOR THIS ISSUE.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11385580
mediumSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2020

6 times in the last week, my car has shut off mid drive. As I am driving, my car will ding, my battery light will flash on and then my car will completely shut down within 3-5 seconds. I will have to turn my key to off, wait a minute and restart.

NHTSA #: 11362176
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Aug 2020

Tl* the contact owns a 2019 jeep cherokee. The contact stated that the steering wheel made an abnormal noise and vibrated while driving. The contact also stated that the rack and pinion and steering shaft also made an abnormal noise while driving.

NHTSA #: 11350670
mediumSTEERING,POWER TRAIN,WHEELS
Filed: Jul 2020

When excelling on the highway there is a vibration felt in the steering, suspension and or drive-line starting at 60 MPH. The vibration increases with severity to the point of where it feels unsafe to increase above 75 to 80 MPH. Generally below 60 MPH or costing at 60-70 MPH down grade the vibration seem to be regular road sensation.

NHTSA #: 11340285
mediumSTEERING
Filed: Jun 2020

Jeep has been taken to the dealership 3 times for this problem. First time they couldn't diagnose it, after submitting a problem on here dealer finally took the time to look into it. After taking it back again they ended up keeping the car for 1 week and they replaced the power steering system.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11327923
mediumSTEERING
Filed: Feb 2020

Driving at highway speeds, really anything about 50mph up to about 80mph, I feel the wheel stick when I try to correct the wheel to stay going straight. Even when going around curves on the highways I can feel the stick and it's frightening sometimes.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11307635
mediumSTEERING,UNKNOWN OR OTHER
Filed: Jan 2020

Previously, I reported issues with oil consumption, which eventually required an engine replacement. I now have an issue with steering wheel, feels like it is trying to correct itself when driving regular streets and highway with no issues of alignment, tires, etc.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11302228
mediumSTEERING
Filed: Jan 2020

When driving mostly at highway speeds but sometimes at lower speeds the steering gets tight when making a slight adjustment to the steering, which makes me pull it harder to get it loose and then have to over compensate to get the vehicle back in a straight line. This is extremley dangerous because it has caused me to run off the highway and come very close to hitting other vehicles.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11301358
mediumSTEERING
Filed: Jan 2020

Tl* the contact owns a 2019 jeep cherokee. The contact stated the vehicle would not immediately respond when turning the steering wheel. The contact indicated that the steering wheel had to be turned approximately 1/4 of an inch in either direction before the wheels would respond.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11299695
mediumSTEERING
Filed: Dec 2019

When driving on the freeway after about 20 minutes the vehicle appears to get a "dead spot" in the steering. When I move the steering wheel about 1/4" to the left or the right it feels like it is catching on something. I dropped it off at the dealership today and after about 6 hours they called and told me it was fixed.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11291622
mediumSTEERING
Filed: Dec 2019

Tl* the contact owns a 2019 jeep cherokee. The contact stated that the recall notification for NHTSA campaign number: 19v637000 (steering) was received in october of 2019. The contact took the vehicle to farrish chrysler, jeep, dodge, ram (9610 fairfax boulevard, fairfax, va 22031, (703)-273-0200) and was informed that the part was not available.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11289338
mediumSTEERING
Filed: Oct 2019

2019 jeep cherokee limited 4 x 4, in service on 4/2019, with 13,700 miles as of 10/27/19. In last two days steering wheel is jerking in my hands, as though the lane sense feature is trying to bring vehicle into center of lane. That feature is disengaged and is never used.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11271356
mediumSTEERING
Filed: Oct 2019

While driving, mostly down the highway, my cherokee will have slipping/breakaway int the steering tension. It happens when moving the wheel in both directions. I drive an hour for work, and it happens probably 30 times minimum driving one way.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11270689
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Mar 2019

Right after leases the new car , drive down to highway engine light on staring wheel not moving , stop the car side of highway, tow the car to other jeep dealer ,day after they called its working but didn't know what is problem. Talk to original dealers to ask change other new one but they dined.

NHTSA #: 11191195
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jan 2019

On december 29th at about 5pm, I was traveling south at 40mph on plymouth sorrento rd in orange county fl.as I was driving, I heard a ding (1 ding almost as if my seat belt wants buckled, but it was) and at that time, my jeep shut down in travel.

NHTSA #: 11172570
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Jan 2019

This is the third time we have had an issue with my wife's jeep. 2019 jeep cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage.

NHTSA #: 11164365
mediumSTEERING,ELECTRICAL SYSTEM,SEATS
Filed: Dec 2018

Our brand new 2019 jeep limited 4 x 4 with v6 engine (285 miles) was started up in our driveway I noticed the battery light was on. The dashboard stated the start/stop function was no longer working. The seat would not move for driver 2.

NHTSA #: 11164081
mediumSTEERING
Filed: Oct 2018

Tl* the contact owns a 2019 jeep cherokee. While driving various speeds, whether in first or second gear, the vehicle steered left unintentionally. The vehicle was taken to blake fulenwider chrysler dodge jeep ram beeville (3000 n saint marys street, beeville, tx 78102, (361) 371-4126) where the contact was informed that the alignment was off.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11133553
lowSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2025

Driving from Pittsburgh to Philadelphia, then To DC, then VA, power steering service show up and caused my jeep hard to turning. Completely unexpected. I just got them 2 month ago.

NHTSA #: 11690961
lowSTEERING,ELECTRICAL SYSTEM
Filed: Aug 2025

During certain temperatures my cars emergency brake light will come on, engine light the ABS light all at once and the steering wheel will stiff up this used to happen to my 2004 Jeep grand cherokee now it’s with my new 2019 Jeep Laredo

NHTSA #: 11682585
lowSTEERING
Filed: Jul 2025

I’m having power steering issues , when I start my vehicle the power steering light comes on and my steering wheel locks up

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11675252
lowSTEERING
Filed: Mar 2025

I bought a 2019 Jeep Cherokee Limited used on July 30, 2024. Through the rest of the year I experienced a short sharp sudden pull from the steering wheel to the right and left. This happens frequently, several times in every drive.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11650241
lowSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Mar 2024

The 4WD service light is on. It isn’t driving right. The internet says thousands of people have similar issues- all reporting the same thing.

NHTSA #: 11577691
lowSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Apr 2023

My car just stated acting up I got several warnings, start stop not working, all the systems falling, I have checked battery and alternator but not luck it still have the same issues. Transmission not shifting. It died while I have’s driving on a really busy highway, luckily I was able to pull over.

NHTSA #: 11517732
lowSTEERING
Filed: Dec 2022

The vehicle shakes and pulls Riverside auto marinette Wisconsin said 2600.00 to fix the rack and pinion

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11497590
lowSTEERING,POWER TRAIN
Filed: Jul 2022

While attempting to accelerate from a stop on a slight incline the battery light came on and I was unable to move forward I was in drive pushing the accelerator but rolling backwards and the power steering stopped working. I put the Jeep in park turned it off and restarted but the same thing happened. After the third or fourth try the Jeep resumed normal operation.

NHTSA #: 11476204
lowSTEERING,WHEELS
Filed: Jul 2022

Was driving on the interstate and power steering went out suddenly and vehicle became very hard to control and get off the road

NHTSA #: 11473759
lowSTEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Nov 2020

This happened months ago and they cleaned some connections to fix it but its happening again. At full speed the car completely loses all electronics including power steering, braking, and the dash goes blank. Then it flashes a service transmission warning while every alarm and light on the dash comes on.

NHTSA #: 11374792
lowSTEERING
Filed: Oct 2020

When traveling at highway speeds, the steering wheel has a notch, or hard spot in it to go straight. It either wants to go right or left, and when you try to correct it, it's hard to move the wheel then with more pressure you can get past that point then it gets super easy and jerks. What happens is when you're trying to go straight, you just bounce back and forth in the lane.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11365471
lowSTEERING
Filed: Oct 2020

The vehicle will jerk quickly to the right without notice, when on the highway.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11363726
lowSTEERING,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2020

While make a right turn from a city street into my residential area the vehicle turned off in mid turn.

NHTSA #: 11351982
lowSTEERING
CrashFiled: Aug 2020

I was driving very slowly, turning the corner of my street when power steering failed, light saying power steering needs servicing came on. I couldn't control the steering, hit the curb, it took out a chunk of the tire and bent the rim. I backed up and with great difficulty, drove car down street trying to get it in driveway.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11342944
lowSTEERING
Filed: Jul 2020

The power steering just randomly went out on a new pre certified vehicle from car max with 51k miles. Makes it impossible to turn

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11338846
lowSTEERING,POWER TRAIN,ENGINE
Filed: Jun 2020

On june 15, 2020, I turned left onto a city street and my vehicle began making the warning sound, the same sound when the seatbelt isn't buckled. A few seconds later when I turned right into another city street, the battery level warning came on, then the entire dash lit up and the vehicle quit. After a few attempts to restart, the engine came back on.

NHTSA #: 11329651
lowSTEERING
Filed: Apr 2020

When traveling down the highway at speeds above 35 MPH, the steering feels like it is abnormally difficult to keep centered in the lane. Then the vehicle starts to drift either left or right and when I try to correct it back to center lane it has some resistance and then it jerks causing it to over correct.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11320857
lowSTEERING
Filed: Jan 2020

Ever since I purchase the vehicle it will pull to the left or right. When trying to correct the position of the steering wheel I feel resistance until it gives and jerks in the opposite direction. Feels like something is getting stuck and then comes loose.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11301876
lowSTEERING
Filed: Jan 2020

When driving at highway speeds, there is almost like a "dead spot" in the steering. Making small wheel adjustments within your own lane, it almost feels as if your tires break loose, but on dry pavement. When the steering then catches, it can cause a small jerk.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11296916
lowSTEERING
Filed: Dec 2019

While driving at speeds of 50mph or higher the steering will freeze or lock briefly not allowing you to make steering adjustments. Added force is need to correct the steering path of vehicle. Acts as if the steering has a dead spot.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11290754
lowSTEERING
Filed: Dec 2019

At highway speeds 60-75, while making small corrections while driving steering becomes slightly tight and then steering gives in and jerks. Tightness and jerk happens in both directions. Happens in every drive at highway speeds only.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11289986
lowSTEERING
Filed: Dec 2019

When driving at highway speeds in a straight line, I experience a 'dead spot' or slippage with the power steering. Mostly noticed turning the steering wheel slightly to to the right to make small adjustments. While making the steering input, nothing will happen at first, then as more pressure is applied, the steering will 'jump' slightly and catch.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11287639
lowSTEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2019

When driving vechicle at about 50-55mph battery light and stop/start technology light comes on on the dash.shortly after I lose power steering.this has happened three times.very dangerous since you can lose control of vechicle.I have been able to pull over and shut down and restart vechicle to regain control.seems to happen randomly.brought to dealor after two times.they flashed and updated software,so they told me.happened again after about 7-10 days.very dangerous.vechicle under warranty.jeep does not seem to know the cause or the solution.please help before something happens to somebody.vechicle was travelling straight,in motion.when stopped at light or sign,could not turn.power steering was lost.engine still on,but no turning or steering function.happened once on highway,and twice on city streets.

NHTSA #: 11243146
lowSTEERING
Filed: Jan 2019

Steering will get very tight when going above 60 MPH. It feels as if the power steering has been shut off. I have also noticed that it locks and if you move the steering wheel a little bit it clicks.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11165682
lowSTEERING,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Oct 2018

My 2019 jeep cherokee will just randomly shut off while drive I will lose power to power steering and engine

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11141036
lowSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Sep 2018

I was driving down the street and all the sudden my car just shut off. I had no control over the vehicle at all. Then it started driving backwards as it was in drive.

NHTSA #: 11131635

Other 2019 Jeep Cherokee Issues