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2015 Jeep Cherokee Steering Problems

58 owner-reported steering complaints from NHTSA data

58
Complaints
2
Crashes
Jan 2019Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (58)

criticalSTEERING,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Oct 2021

Nearly all of the warning lights came on suddenly at the same time. Service parking brake, service transmission, service antilock braking system, service forward collision system and more. The vehicle then starts to have trouble shifting and sometimes acceleration is gone completely.

NHTSA #: 11438120
criticalSTEERING,UNKNOWN OR OTHER
Filed: Mar 2021

My 4WD unavailable service required light came on while driving and a loud knocking/grinding sound and sensation occurred. I immediately contacted the dealer. I was told there is an issue but no recall yet.

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NHTSA #: 11403653
criticalSTEERING,UNKNOWN OR OTHER
CrashFiled: Oct 2020

Shifter warning light came on while driving on a two lane highway and then the steering locked up and lost control of vehicle and it rolled.

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NHTSA #: 11364794
criticalSTEERING
Filed: Nov 2018

While flat towing our jeep latitude behind our motor home at 45mph the jeep began to wobble violently. We bought the jeep brand new in 2015. We were never notified we needed to install a special wire harness.

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NHTSA #: 11152337
criticalSTEERING,POWER TRAIN
Filed: Nov 2018

While towing my jeep cherokee behind my rv, I have encountered something known as the 'death wobble'. This can be very serious danger as the steering wheel of my rv was shaking so violently, it was uncontrollable. Thinking it was my rv, I spent $1200 to have my rv examined only to find out later that it was my towed vehicle, a 2015 jeep cherokee causing the massive vibration.

NHTSA #: 11149464
criticalSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Sep 2018

An alert message reads "service shifter" across dash message center while driving. The gear shift will light up every gear and neither clear off unless I pull over and kill the engine.

NHTSA #: 11124376
criticalSTEERING
Filed: Apr 2018

Per TSB 08-029-16 flat towing this vehicle jeep installed a wiring kit to stop a severe wobble while towing. Kit was installed july 25 2016. While towing the jeep during a trip on april 28, 2018 on i255 e bypass around saint louis at approx.

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NHTSA #: 11091095
criticalSTEERING
Filed: Jun 2017

We were sold this vehicle to flat tow behind a motor coach. On the highway the car starts to shake dangerously out of control. A death wobble.

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NHTSA #: 11002545
criticalSTEERING,SUSPENSION
Filed: Jan 2017

Vehicle develops what is know as the death wobble when being tow 4 wheels down. This death wobble develops at 55 to 65 MPH and shakes the motorhome and the car until you come to a complete stop. See youtube

NHTSA #: 10947548
criticalSTEERING,SUSPENSION
Filed: Jun 2016

When I purchased my 2015 jeep cherokee one of the main reason was for its ability to be flat towed behind a motor home with ease. After having it for a number of months I noticed it sometimes vibrated while towing.

NHTSA #: 10872379
criticalSTEERING,SERVICE BRAKES,ENGINE
Filed: Mar 2016

Engine shuts down stalls out while driving no warning on roadways freeways no power steering or brakes serious injury or death could be a result.

NHTSA #: 10846252
criticalSTEERING,ELECTRICAL SYSTEM,WHEELS
Filed: Sep 2015

I leased for 39 months a brand new jeep cherokee latitude 2015 at 10/25/2015 on champion chrysler jeep dodge dealer. It will complete 9 months that I have this car. On 3/16/215 there was the 1st recall about an issue on airbags that could open accidentally.

NHTSA #: 10765040
criticalSTEERING,SUSPENSION,VEHICLE SPEED CONTROL
CrashFiled: Aug 2015

I was driving to work on a thursday morning, the same route I always take, I am very fimilair with the raod and traffic in this area because I have been driving it for the last seven years straight.

NHTSA #: 10759816
criticalSTEERING
Filed: Sep 2014

Power steering went out during a turn and I almost lost control. Vehicle had to be towed to dealership. Rack and pinion needs to be replaced is what I'm being told from my service department.

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NHTSA #: 10639639
highSTEERING,POWER TRAIN,ENGINE
Filed: Jul 2020

While driving 30-55mph on multiple occasions the car lost all powersteering and the engine shut off for no apparent reason! Terrifying experience , wouldn't restart for about 15 minutes on the side of the highway with no check engine light set before or after no other driveability problems present during this time

NHTSA #: 11340639
highSTEERING,POWER TRAIN,ENGINE
Filed: Jul 2020

I was at a red light trying to make a right turn. Suddenly, the car stalled. My steering wheel was also frozen that could not be turned anymore.

NHTSA #: 11331873
highSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Feb 2020

Since 2015 when the jeep was purchased I have had several times when the rpms would go up to 3 or 4 and I was not accelerating the gas when it happened. It acted like transmission problems . The jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen.

NHTSA #: 11308036
highSTEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Aug 2019

I was parked and tried to start my car, it would not crank up. Turned it off and it hesitated to start again. Then I tried to shift it into reverse, it was blinking and it jerked like when someone hits you from behind really hard.

NHTSA #: 11246238
highSTEERING,SUSPENSION,UNKNOWN OR OTHER
Filed: Aug 2017

Tl* the contact owns a 2015 jeep cherokee. The vehicle was being towed by a 2000 holiday rambler endeavor recreational vehicle. While the rv was driving 55-60 MPH, the jeep shimmied violently without warning.

NHTSA #: 11020440
highSTEERING,POWER TRAIN
Filed: Aug 2017

Tl* the contact owns a 2015 jeep cherokee. While driving various speeds, the vehicle jerked forward while shifting gears. The contact stated that the rpms increased rapidly while attempting to switch gears.

NHTSA #: 11019566
highSTEERING
Filed: Jul 2016

Cpsc: chrysler: consumer stated jeep cherokees based on years 2014-2016 can develop a wobble in the front end when being towed behind a motor home. The wobble is severe enough to cause the consumer to loose control. *ss the consumer stated the steering, was poorly designed.

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NHTSA #: 10888371
highSTEERING
Filed: Jul 2016

While jeep is being flat towed behind motorhome on down slope & curve of interstate front wheels start severe wobble forcing rig to be stopped before any forward motion can be resumed. Dangerous safety issue as other vehicles behind or beside my approximately 60ft long combo have to brake suddenly to avoid contact. Similar instances reported NHTSA #10881635, 10872379, 10760794.

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NHTSA #: 10885823
highSTEERING
Filed: Jun 2016

Fca issued customer satisfaction notification s13 - flat tow addendum card in april 2016. This addendum card does not resolve the problem of flat towing. I purchased the 2015 jeep cherokee specifically because fca indicated the vehicle is towable 4-wheels down.

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NHTSA #: 10881635
highSTEERING
Filed: Sep 2015

Tl* the contact owns a 2015 jeep cherokee. The contact stated that while the vehicle was being towed by a motor home, the front end of the vehicle wobbled to the left and right. The failure recurred on two other occasions.

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NHTSA #: 10760794
mediumSTEERING,POWER TRAIN,ENGINE
Filed: Dec 2025

My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair.

NHTSA #: 11704225
mediumSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Sep 2025

The vehicle suddenly started showing parking brake, traction, ABS, and check engine lights after being started. Earlier in the day, I had also started the vehicle but cancelled the errands and returned to start it later when the dashboard and warning lights came on. Putting it in reverse, the steering was stiff as if in neutral.

NHTSA #: 11690181
mediumSTEERING,POWER TRAIN
Filed: Nov 2024

I had an incident in 2018 with the power transfer unit in this vehicle wherein I lost all control of the vehicle while driving. The dealer repaired it at that time. However, recently I was advised by the dealer that I am likely to have the same issue because the power transfer unit needs to be replaced and is a known issue yet for some reason my specific model is not included in the recall.

NHTSA #: 11625107
mediumSTEERING,POWER TRAIN,UNKNOWN OR OTHER
Filed: Apr 2023

A few months after I got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so I had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows.

NHTSA #: 11514977
mediumSTEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jun 2021

While driving my jeep forward or in reverse my jeep launches forward very hard. I have to press on the brake abruptly so that I don't hit anything. Also when accelerating my speedometer shows the numbers increasing but my wheels are barely moving then it kicks forward abruptly.

NHTSA #: 11421403
mediumSTEERING,ELECTRICAL SYSTEM
Filed: Apr 2021

Service shifter error- warning light appears. All of the gear lights are lit simultaneously. They won't turn off until I restart the jeep (2015 cherokee) only to start a short time later.

NHTSA #: 11413056
mediumSTEERING,SERVICE BRAKES
Filed: Feb 2021

While operating this vehicle on a roadway the vehicle is making scraping noise as if it needed brake pads, and has hardly any braking abilities and does not waiver in intensity or braking ablity even with extra pressure to the brakes peddle. The braking system was checked at a service rep.

NHTSA #: 11397391
mediumSTEERING,POWER TRAIN,WHEELS
Filed: Sep 2020

When road is wet, vehicle randomly fish tails on city streets and/or does complete 360 degree spin on the interstate. Tires are good. Rear differential was leaking.

NHTSA #: 11360638
mediumSTEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2019

I have had my car in the shop twice for gear shift issue as well as a blower motor 3 times. If I replace this blower motor it will be the 3rd in 2 years. The gear shifting issue was supposedly just an electrical issue according to the dealership and the upon returning with the same issue I was told an entire gear shift replacement was necessary on my 2015 jeep cherokee.

NHTSA #: 11288917
mediumSTEERING
Filed: Mar 2019

In the last 2 weeks, whenever I try to turn the wheels right or left it makes a loud creaking noise. I had it looked at and had the top top strut bushing lubricated thinking that was the issue only to have it continue making the same noise.

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NHTSA #: 11192478
mediumSTEERING,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jan 2019

The car started shaking when towing. We had to stop immediately. It shook so bad it shook the motor home.

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NHTSA #: 11166094
mediumSTEERING,STRUCTURE
Filed: Apr 2018

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SHORT CIRCUIT IN POWER LIFT GATE CONTROL MODULE AND ELECTRONIC POWER STEERING SYSTEM. *LD *JS

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NHTSA #: 10985230
mediumSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Mar 2018

THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP OWNER, NOT BY THE MANUFACTURER. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED UNDER A RECALL. ON A STRAIGHT ROAD THIS WOBBLE HAPPENED TWICE TO ME AND ALMOST CAUSED ME TO LOOSE CONTROL OF MY MOTORHOME, NOT TO MENTION DAMAGE TO MY JEEP.

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NHTSA #: 11081359
mediumSTEERING
Filed: Mar 2018

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING TOWED AT 50 MPH BY AN RV, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND MADE THE RV DIFFICULT TO CONTROL. THE VEHICLE FRACTURED THE TOW HITCH AND STRUCK THE REAR OF THE RV. THE VEHICLE WAS TAKEN TO FEDDERLY CHRYSLER DODGE JEEP, INC (2500 E MAIN ST, REEDSBURG, WI 53959), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 33489958 WAS PROVIDED. THE FAILURE MILEAGE WAS 34,500.

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NHTSA #: 11080369
mediumSTEERING,STRUCTURE
Filed: Feb 2018

WHILE FLAT-TOWING OUR JEEP CHEROKEE BEHIND OUR MOTORHOME DOWN A HIGHWAY AT 60MPH, WE WENT OVER A MINOR BUMP IN THE ROAD, AND THE JEEP STARTED TO VIOLENTLY WOBBLE/SHAKE (VISIBLE IN REAR CAMERA OF THE RV) WHICH WAS SHAKING/TORQUING THE ENTIRE RV BACK AND FORTH UNCONTROLLABLY. WE HAD TO SLOW & COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY IN ORDER FOR THE WOBBLING TO STOP. WE IMMEDIATELY PULLED OVER TO SHOULDER OF HIGHWAY, TO FIND THE CORNER OF THE BUMPER RIPPED OFF, AND THE TOW ANCHOR BENT SIDEWAYS (FROM THE WHIPPING ACTION OF THE JEEP). WE UNHOOKED THE JEEP (NO LONGER TOWABLE) AND DROVE OFF THE HIGHWAY AND DIRECTLY TO A JEEP DEALER. THE JEEP DEALER ASSESSED THE DAMAGE FROM THE WOBBLE (TORN FRONT BUMPER, BENT TOW CONNECTOR, AND CRACKED FRONT SUB FRAME). WE RESEARCHED ONLINE AND FOUND THIS WOBBLE TO BE A KNOWN ISSUE TO JEEP; CERTAIN MODEL YEARS (2014-2015 JEEP CHEROKEES) HAVE THIS ISSUE WHEN BEING FLAT-TOWED; APPARENTLY SOMETIMES WHEN GOING OVER A BUMP, THE THE FLAT-TOWED VEHICLE DOESN'T CONSISTENTLY TRACK IN LINE WITH THE MOTORHOME, DUE TO LACK OF POWER TO THE JEEP'S ELECTRONIC POWER STEERING SYSTEM. FCA RELEASED A STATEMENT SAYING THEY WILL 'PROVIDE A COMPLIMENTARY JUMPER WIRE HARNESS AND SWITCH TO ENSURE THE VEHICLE'S EPS SYSTEM HAS POWER TO FUNCTION WHILE IT IS BEING FLAT-TOWED. THESE COMPONENTS HAVE BEEN ENGINEERED AND VALIDATED BY FCA US LLC AND WILL BE MADE AVAILABLE TO ALL CUSTOMERS THROUGH MOPAR, AS EARLY AS JANUARY 29. IN ADDITION, ALL CHEROKEE OWNERS WILL BE CONTACTED DIRECTLY BY FCA US AND PROVIDED WITH UPDATED INSTRUCTIONS FOR FLAT-TOWING. THESE INSTRUCTIONS SUPERSEDE ALL PREVIOUS INSTRUCTIONS. ALSO, THE VEHICLE'S ONLINE OWNERS MANUAL WILL BE UPDATED.' WE NEVER RECEIVED THAT NOTIFICATION & THEREFORE DIDN'T HAVE THIS PROPER PART TO PREVENT THIS WOBBLE. NOW JEEP IS REFUSING TO HELP PAY FOR THE DAMAGE INCURRED TO OUR VEHICLE BECAUSE OF THIS ISSUE.

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NHTSA #: 11074568
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Jan 2018

WAS DRIVING CAR AND CAME TO A STOP LIGHT. AUTO ON/OFF ACTIVATED AT STOP LIGHT. WHEN I RELEASED BRAKE CAR TRIED TO TURN ON, BUT STALLED. PUT CAR IN PARK AND STARTED CAR. DROVE TO DEALERSHIP. THEY PERFORMED UPDATES ON CAR. GOT CAR BACK CRUISE CONTROL WOULD NOT ACTIVATE. TOOK CAR BACK CRUISE CONTROL STARTED WORKING THEY SAID NO PROBLEM FOUND. WAS DRIVING CAR AND APPLIED BRAKES WITH CRUISE CONTROL ON. WHEN I RELEASED BRAKES CAR ACCELERATED FORWARD TOWARDS CAR IN FRONT OF ME. HAD TO SLAM ON BRAKES. TOOK CAR BACK TO DEALER, THEY REPLACED BRAKE SWITCH.GOT CAR BACK AND HAD PROBLEMS WITH TRANSMISSION SHIFTING. DEALERSHIP SAYS NOTHING WRONG WITH CAR. GOT CAR BACK DROVE CAR FOR A MONTH AND A HALF OR SO THEN POWER STEERING WENT OUT WHILE DRIVING IN PARKING LOT. TOOK TO DEALER, THEY SAID IT HAD A BAD STEERING RACK. NATIONAL BACK-ORDER FOR 5 MONTHS. THEY WERE ABLE TO GET THE PART WITHIN A MONTH AND A HALF. CAR SEEMS TO HAVE MANY ELECTRICAL ISSUES THAT AFFECT SAFETY OPERATIONS.

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NHTSA #: 11065307
mediumSTEERING,SUSPENSION
Filed: Aug 2017

Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving at various speeds, the front end shook violently, the steering wheel went back and forth without warning. The vehicle was taken to the dealer straub chrysler dodge jeep ram located at 1502 wheeling ave, glen dale, wv 26038; (888) 449-5231 where the dealer stated that the contact would be responsible for the repairs.

NHTSA #: 11016494
mediumSTEERING,POWER TRAIN
Filed: Feb 2017

Tl* the contact owns a 2015 jeep cherokee. While driving 45 MPH, the transmission began to shift improperly and hard shifted intermittently. Also, the steering wheel vibrated without warning.

NHTSA #: 10954892
mediumSTEERING,POWER TRAIN,ENGINE
Filed: Jan 2017

The vehicle shut off when driving. After calling a jeep dealer and asking if they where having any trouble like this. I also informed the dealer that the cherokee had 36500 miles 500 over covered warranty.

NHTSA #: 10945459
mediumSTEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2016

2015 jeep trail hawk approximately 1st 10,000 miles electronics multiple alarms no 4 wheel drive, parking brake error, check transmission light on while driving. Loss of some steering, heavy... Car is shifting chaotically.

NHTSA #: 10936358
mediumSTEERING
Filed: Aug 2016

2015 jeep cherokee with active drive ii. Wobbles when flat towing under certain conditions. Apparently there is a fix for this that was supposed to be complimentry as it is a safety problem.

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NHTSA #: 10898575
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2016

Vehicle surges forward after a stop at numerous & unpredictable times since purchase. This is very dangerous! Transmission has been replaced & continues to do this.

NHTSA #: 10860133
mediumSTEERING
Filed: Mar 2016

Tl* the contact owns a 2015 jeep cherokee. The contact stated while driving approximately 15 MPH, the tie rods fractured without warning. The vehicle was taken the dealer where it was not diagnosed or repaired.

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NHTSA #: 10839651
mediumSTEERING,POWER TRAIN,SERVICE BRAKES
Filed: Jul 2015

As I was driving the car notified me that my 4WD was temporary suspended and after sometime it showed service transmission and the service light came on and my steering was stuck, it was difficult to control the car but I managed to stop the car in a remote place. After I tried to restart the jeep I could not restart it and there was not cranking noise and I got 3 messages on my dash.

NHTSA #: 10735641
mediumSTEERING,POWER TRAIN
Filed: Jun 2015

My car has a wobble between the 2nd and 3rd gear after a stop. It started shortly after delivery and it went away at exactly 1200 miles and is back since I hit 1800 miles. I can replicate it after every stop ..

NHTSA #: 10724496
mediumSTEERING,POWER TRAIN,ENGINE
Filed: Apr 2015

1 day after purchasing the vehicle (jeep cherokee trailhawk) while turning into traffic, the vehicle shut down and lost all engine and steering and was completely disabled in oncoming traffic. The transmission check engine light, parking brake warning, and loss of 4-wheel drive warnings all came on. The vehicle was completely immobile and highly unsafe to drive.

NHTSA #: 10712538
mediumSTEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Feb 2015

My vehicle instantaneously picked up speed while I was coming to a stop; my foot was not on the gas pedal. A quick jerking motion of the steering wheel happened quickly with the acceleration. This caused me to press much harder on my brakes to stop my vehicle from hitting a car in front of me.

NHTSA #: 10681563
lowSTEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jan 2023

Transmission has malfunctioned, will not properly shift into higher gears, when stopped is not able to be put into park. Issue started with not warnings, was driving perfectly fine before. Cruise control has failed, parking brake has malfunctioned, and power steering has malfunctioned.

NHTSA #: 11504343
lowSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jan 2020

While driving the car will shut off completely, locking the steering wheel and rendering the brakes and the gas ineffective... The first time I was driving 65mph on the freeway and it shut off. Luckily there was no one on the road, I was able to coast to a stop, shift to park, and restart the engine...

NHTSA #: 11300868
lowSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Aug 2019

It jump while driving and gears get stuck. And stereo turns blank for some period time . Transmission been having problems since day I bought it

NHTSA #: 11241913
lowSTEERING,WHEELS,ENGINE
Filed: Mar 2017

Takata recall - bad wheel bearing , loss of power, engine light. In motion!!!

NHTSA #: 10967472
lowSTEERING,SERVICE BRAKES
Filed: Sep 2016

While driving less than 10 MPH, emergency brake came on thus making the car unable to steer or move.

NHTSA #: 10908366
lowSTEERING,SUSPENSION,ELECTRICAL SYSTEM
Filed: Sep 2016

Jeep cherokee recall s13 see letter attached. Vehicle was represented to be capable for flat tow at purchase. Recall a year+ later required modifications in order safely to do so.

NHTSA #: 10906963
lowSTEERING
Filed: Apr 2016

The stitching on the leather wrapped steering wheel is very abrasive and is raised just enough to feel sharp and annoying. When turning the wheel inside using the spokes, the stitching is very abrasive and has chafed skin off my thumb. In other areas of the steering wheel, it's just not totally comfortable to grip because of the sharp feeling of the stitching.

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NHTSA #: 10854556

Other 2015 Jeep Cherokee Issues