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2015 Jeep Cherokee Electrical Problems

198 owner-reported electrical complaints from NHTSA data

198
Complaints
3
Recalls
7
Crashes
12
Fires
Jan 2019Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (3)

RECALLCampaign #18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

RECALLCampaign #15V826000

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Fix: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

RECALLCampaign #23V338000

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Owner Complaints (198)

criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2026

After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harness to the lift gate module was serverly corroded and had to be replaced. The original fix, without the corrosion on the harness, was the place a piece of plastic over the module.

NHTSA #: 11719382
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Oct 2025

Check engine light on 2015 Jeep Cherokee Sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership.

NHTSA #: 11696469
criticalELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: May 2025

Ptu went out they replaced it it was still not working and they said oh well now ptu is still out and it rolls in park won’t shift when pulling out and is very scary to have my kids in this death trap

NHTSA #: 11661575
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2024

It was recalled before for water getting into the trunk causing electrical issues(even fires). I brought it to a dealership to have it fixed, water is still getting into my vehicle. Dealership said there is nothing we can do since the recall is gone.

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NHTSA #: 11619548
criticalELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Filed: May 2024

Jeep has never been in accident properly and regularly maintained when driving on freeway all of the sudden out of nowhere service airbag system and service park brake pop up I was fearful for my life when getting home not knowing if airbags will work heaven forbid I get in car accident or car may roll over onto street because park brake is not working I went to dealership and asked what's wrong with viechole did manufacturer put in faulty airbags or installed broken brake they refused to tell me what the issue is unless I pay them over $500 just to know what's wrong with car I told them car was never in accident properly maintenanced the problem has to be with manufacturer they said unless I pay $500 they will not tell me what's wrong with the jeep please investigate jeep for failed car parts.

NHTSA #: 11591395
criticalELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Apr 2024

The Electronic Parking Brake has malfunctioned because water has leaked into the liftgate. Jeep is replacing the power liftgate module because if water leaks into the car, this could cause a fire if the water reaches the module. Water is in my car and has destroyed the e-brake system causing it to go on and off unexpectedly and now I can't drive the car.

NHTSA #: 11585265
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2024

We own and lease mostly Chrysler /Jeep products in our family. We currently have a Wrangler, Pacifica, Jeep Cherokee. Our 2015 Jeep Cherokee has shut down completely while driving 4 times.

NHTSA #: 11573374
criticalELECTRICAL SYSTEM
Filed: Jan 2024

Stellaris (Fiat/Chrysler/Jeep) issued an urgent recall for my 2015 Jeep Cherokee Trailhawk in May, 2023, related to the electric liftgate (recall 49A), notifying me that I should not park my vehicle indoors, as it can spontaneously catch fire. I can neither park in my garage at home (which violates my HOA terms) nor at work (which is underground) and be in compliance with the recall.

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NHTSA #: 11568563
criticalELECTRICAL SYSTEM
Filed: Jan 2024

I have a recall for the electrical system due to a possibility of fire with or without the ignition on. I've called several dealerships to get this taken care of only to be told there is not a solution yet, that their waiting lists are backed up, that they can't help me, etc., and I cannot get in touch with the manufacturer.

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NHTSA #: 11565466
criticalELECTRICAL SYSTEM
Filed: Dec 2023

Vehicle recall has not been resolved in a timely manner. Liftgate does not open, preventing access to spare tire in case of emergency. Also poses a fire risk.

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NHTSA #: 11558160
criticalELECTRICAL SYSTEM
Filed: Dec 2023

Emergency parking brake would automatically engage. Service parking brake message on dash. Could not flat tow vehicle due to this problem.

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NHTSA #: 11558064
criticalELECTRICAL SYSTEM
Filed: Nov 2023

Safety recall 49A/NHTSA 23V-338. Fire hazard. Do not park in garage or near other vehicles.

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NHTSA #: 11554825
criticalELECTRICAL SYSTEM
Filed: Oct 2023

No incident but ridiculous that Jeep/Mopar cannot find a remedy for this URGENT Fire risk after 3 years - it's time to fix this so the vehicles can be parked safely in doors - or not at risk when person is driving car.

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NHTSA #: 11549836
criticalELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Oct 2023

When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure.

NHTSA #: 11548880
criticalELECTRICAL SYSTEM
Filed: Sep 2023

fire hazard with rear lift gate and car can not be parked in garage or close to house or other cars. no remedy from FCA since May. This is unacceptable and an ongoing fire and safety hazard.

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NHTSA #: 11546932
criticalELECTRICAL SYSTEM
Filed: Sep 2023

Jeep/Chrysler/FCA/Stellantis has known about an electrical problem with the tailgate lift for years. I now have received Recall 49A requesting me "...to not park these vehicles inside of buildings or structures..." because of fire potential. I have been to my local Jeep dealer - no help!

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NHTSA #: 11546109
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
FireFiled: Aug 2023

On August 11th, 2023, at approximately 12:50 pm, I drove my 2015 Jeep Cherokee into my houses’ garage and parked. I went inside my house to meet an air conditioning repairman. No sooner than a minute or two had passed that I immediately heard noises coming from my garage.The noises sounded like mechanical in nature.

NHTSA #: 11538083
criticalELECTRICAL SYSTEM,STRUCTURE,FIRERELATED
FireFiled: Aug 2023

The contact’s girlfriend owned a 2015 Jeep Latitude. The contact stated that while his girlfriend was driving, she notified him that the trunk sensor warning light had illuminated indicating that the trunk was open however, the contact’s girlfriend stated that the trunk was not open.

NHTSA #: 11536896
criticalELECTRICAL SYSTEM
Filed: Jul 2023

Lift gate fire hazard recall. Cannot park near cars or in the garage

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NHTSA #: 11531622
criticalELECTRICAL SYSTEM
Filed: Jul 2023

Got a recall letter about an electrical shortage May 11.Called the dealer and customer care, both told me that there was nothing they can do about recall as there is no solution; however, my recall cause a serious safety issue as it can start a fire with ignition on or off.

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NHTSA #: 11530537
criticalELECTRICAL SYSTEM,ENGINE
Filed: Jun 2023

this has been going on for almost two months and there is no solution?! I have a 2 year old that sits in my back seat and you think I can have her in the vehicle when the back of my car could start fire at any time next to the freaking gas tank?!?!?!?! Take this vehicle back!!!!!!!

NHTSA #: 11528265
criticalELECTRICAL SYSTEM
FireFiled: May 2023

2015 Jeep Latitude caught fire in the middle of the night on 03/29/2023 (6 weeks before Jeep's latest recall) with the ignition off, parked in my driveway - no one in it and the ignition had been off for over 3 hours. Fire started under the driver's side tail light INSIDE the framework of the Jeep with the electrical wiring.

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NHTSA #: 11523466
criticalELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
FireFiled: Mar 2023

Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked.

NHTSA #: 11514665
criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2021

Looked into the spare tire compartment and found standing water in the compartment and in one of the side trays. No evidence of water anywhere else. Tire dealer took the compartment a part and could not find evidence of leaking anywhere else.

NHTSA #: 11442112
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2021

When I go to pull out of a street The car just stop. I have my feet on the gas but it will not move, once I am in the street and also while in traffic it will not move even when foot on the gas I tried to explain to them at the car dealer where I took it.

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NHTSA #: 11419745
criticalELECTRICAL SYSTEM
Filed: Mar 2021

Tl* the contact owns a 2015 jeep cherokee. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15v826000 (electrical system, structure) at antioch chrysler dodge jeep ram (105 il-173, antioch, il 60002) however, the water shield that was replaced for the liftgate module, melted and damaged the wiring.

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NHTSA #: 11403864
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jan 2021

Four times within the past two weeks the vehicle has shut off. Twice while turning into a busy intersection and twice while driving down the road. The vehicle instantly stalls and entire dashboard warning lights come on.

NHTSA #: 11387064
criticalELECTRICAL SYSTEM,STRUCTURE,ENGINE
FireFiled: Oct 2019

I was driving down the freeway when another driver alerted me there was a small fire coming from under my car. I pulled over into an empty lot and when I looked under the car I saw flames from under the vehicle. I stepped back and within minutes the entire front engine was consumed with flames.

NHTSA #: 11269795
criticalELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
FireFiled: Aug 2019

My automatic rear hatch stopped working after a small amount of water from a cooler leaked in my "trunk". I checked the fuse for the hatch and it blew, I swapped it out and smoke began to pour from the rear of my jeep (the trunk) then a fire erupted, severely damaging my cherokee.

NHTSA #: 11242652
criticalELECTRICAL SYSTEM
CrashFiled: May 2018

Went to start car wouldn't start or turn over. Received jump from roadside assistance and waited 20 min before attempting to drive to the nearest auto zone (2 miles). Once I started driving the dashboard lights started flickering and as soon as I came to a red light at a very busy 3 lane intersection I was in the middle lane and my car shut off & wouldn't turn back on.

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NHTSA #: 11098354
criticalELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
CrashFiled: Mar 2018

TRAVELING ON HIGHWAY I 94 AT 70MPH 5PM JAN 10TH, 2018, CAME INTO CONTACT WITH VEHICLE WHILE MERGING INTO CENTER LANE. HIS CAR FORCES MINE INTO A SPIN, I CRASHED HEAD ON INTO THE CONCRETE BARRIER/WALL SEPARATING THE EAST AND WEST BOUND LANES. NONE OF THE AIRBAGS IN THE ENTIRE VEHICLE DEPLOYED. NEITHER THE DRIVER, PASSENGER OR SIDE CURTAIN AIRBAGS DEPLOYED. I SURVIVED BUT HAD TWO BREAKS IN THE STERNAL CHEST PLATE, A FRACTURED RIGHT RIB AND BROKEN LEFT WRIST REQUIRING SURGERY RESULTING IN SCREWS AND PLATES INSTALLED. MEDICAL BILLS OVER $80K I WAS WEARING MY SEATBELT THE ENTIRE TIME. THAT DAY THE WEATHER WAS CLEAR AND APPROX 40-45 DEGREES. THROUGH THE DEALER, I CONTACTED THE MANUFACTURERS CUSTOMER SERVICE WHICH DIRECTED ME TO THEIR FORENSIC TEAM SO THEY COULD OBTAIN THE BLACK BOX IN THE VEHICLE AND ACCESS TO THE CAR. I HAVE SERIOUS CONCERNS REGARDING NOT ONLY MY SAFETY BUT OTHERS THAT OWN THE SAME MAKE AND MODEL. I AM 73 YEARS OLD AND EVERYONE FROM THE AMBULANCE DRIVER TO THE STATE TROOPER THAT WAS ON THE SCENE OF THE ACCIDENT SAID THAT I HAVE A LAWSUIT HERE. I DO NOT WANT TO FILE SUIT. I DON'T HAVE THE TIME OR THE INCLINATION TO GO THAT DIRECTION BUT I FEEL THAT THE MANUFACTURER OWES ME AND THE OTHER CUSTOMERS SOMETHING SHOULD THEY FIND THEMSELVES IN MY POSITION. THE MANUFACTURERS REPRESENTATIVE WAS NOT VERY HELPFUL AND I FEEL THAT I AM GETTING THE BRUSH OFF AND THEY HAVE NOT RETURNED MY CALLS. I AM HESITANT TO BE A COMPLAINER. I HOPE THAT JEEP/CHRYSLER ADDRESS THIS SAFETY ISSUE FOR ME AS WELL AS OTHERS THAT MAY HAVE THE SAME CONCERNS. *TT *JS

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NHTSA #: 11079700
criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2017

The rear power lift gate will no latch to the locked position and it will not lift. 2016 I had the fca recall r67 repaired. June 1, 2017 I experienced my first issue with the power lift gate and the dealership cleaned g907 ground strap.

NHTSA #: 11019565
criticalELECTRICAL SYSTEM
Filed: Jun 2017

Takata recall I was driving straight about 50mph on a city street and my back windshield exploded. My rear defrost was on.the holes were directly where the defrost cords were. The cords were sticking out and the glass was gone on those two spots.

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NHTSA #: 11001396
criticalELECTRICAL SYSTEM,ENGINE
Filed: Aug 2016

I have had all kinds of electrical issues with my 2015 cherokee trailhawk 4x4 and this all happened after they did 4 upgrades on my computer at dealership, when picked up SUV the check engine was on, took back to dealer and they said they flashed it what ever that means.

NHTSA #: 10899121
criticalELECTRICAL SYSTEM
FireFiled: Apr 2016

I was on a road trip and stopped for gas, I was pulling my small travel trailer at the time. When I went to open the passenger door the car was filled with smoke and when the back hatch was opened there were flames coming out of the side panel on the drivers side in the back. There was a highway patrol right by me who ripped off the panels and got a fire extinguisher and put the fire out.

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NHTSA #: 10861917
criticalELECTRICAL SYSTEM,ENGINE
FireFiled: Mar 2016

Tl* the contact owns a 2015 jeep cherokee. While the vehicle was parked, the contact heard a loud bang and noticed that it was on fire. The fire department extinguished the fire.

NHTSA #: 10852248
criticalELECTRICAL SYSTEM,AIR BAGS
CrashFiled: Jan 2016

Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving, the check engine warning light illuminated. The vehicle was not diagnosed or repaired.

NHTSA #: 10817635
criticalELECTRICAL SYSTEM,ENGINE
Filed: Dec 2015

Tl* the contact owns a 2015 jeep cherokee. While driving 35 MPH, the check engine warning indicator and the start stop warning indicator illuminated. In addition, the engine misfired and the vehicle violently shook.

NHTSA #: 10808379
criticalELECTRICAL SYSTEM,ENGINE
FireFiled: Oct 2015

Tl* the contact owned a 2015 jeep cherokee. The contact stated that while the vehicle was in motion, smoke appeared inside and outside the vehicle. The contact merged to the side of the road and large flames appeared under the hood.

NHTSA #: 10786287
criticalELECTRICAL SYSTEM
FireFiled: Oct 2015

Vehicle was parked in driveway and alarm went off around 14:00 on 10/11/2015. I turned off the alarm and saw smoke in the vehicle. I moved the vehicle away from any structures and call 911.

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NHTSA #: 10781374
criticalELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
CrashFiled: Sep 2015

Was traveling to work and there was a car ahead of me. This person had out of state plates and was not paying attention, speeding up and then slowing down several time. The person behind me and passed both of us.

NHTSA #: 10763746
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jun 2015

The vehicle stop/start feature activates on the highway when in traffic congestion when I come to a complete stop, at a stop sign, or at a red light; periodically, the emergency brake is also activated and does not allow me to turn it off and proceed unless I remove the ignition key, insert it, and then restart the car.

NHTSA #: 10730453
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
FireFiled: May 2015

I went out to start my car at around 8:40am on may 28. When I pushed the button to start it, I heard a pop followed by smoke. I thought maybe something was under the car so I backed up the car approximately 2 feet and then turned it off.

NHTSA #: 10722182
criticalELECTRICAL SYSTEM
FireFiled: Jan 2015

Tl*the contact owns a 2015 jeep cherokee. The contact stated while driving 70 MPH, the contact stated they looked out the front passenger side window and saw a glow coming from under the vehicle as the parking brake light and all dash lights illuminated. The contact pulled the vehicle over safely and exited the vehicle.

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NHTSA #: 10678215
criticalELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Filed: Oct 2014

I recently leased a new 2015 jeep cherokee with safety package and fcw system. When I took vehicle home I realized that the forward collision warning system was not engaging ie: no audible and no visual alerts so I took it back to the dealer. The vehicle has been back to service several times for re-calibration but they cant get the system to work as designed or advertised.

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NHTSA #: 10644580
highELECTRICAL SYSTEM
Filed: Jul 2024

Parking brake automatically engaged and left me stranded. I had it towed to the dealer and they found water in the spare tire compartment dealer . The repair tech said that water had damaged the parking brake module as well as others .

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NHTSA #: 11600200
highELECTRICAL SYSTEM,STRUCTURE
Filed: Oct 2023

The contact owns a 2015 Jeep Cherokee. The contact received a recall notification of the NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled while merging.

NHTSA #: 11549471
highELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: May 2023

Electronic emergency brake locked up while reversing, just went on by itself, unable to move car and I couldn’t get it off or get in a gear to move the car at all I had myself and my grandbaby in the car at the time Now the odometer is flashing and the “A” button that would shut engine off at a light, but no warning lights before this incident - a message is showing now “Service emergency brake” along with the icons that go with the emergency brake I called Dodge Service center from my car, no help, just suggested it be towed in -they said never heard of it doing that, has to be looked at Been searching this problem seems I’m not the only one this has happened to

NHTSA #: 11524358
highELECTRICAL SYSTEM,STRUCTURE
Filed: May 2023

The contact's daughter owns a 2015 Jeep Cherokee. The contact stated that while her daughter was attempting to shift gear, the transmission failed to shift in between gear. The parking brake warning light was illuminated.

NHTSA #: 11523258
highELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Feb 2023

Went for service and they stated my EPB is not engaging properly, they could tell water was in the spare tire well at some point....I bought this car in 2019 & was never told of this possible problem This incident obviously happened before the date of this complaint, but I was not aware until service technician told me on 2/21/2023 "Power going to Park Brake Module---No power out" Thank you for your time

NHTSA #: 11508344
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Nov 2022

UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all.

NHTSA #: 11492775
highELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Oct 2022

Upon placing vehicle into park, the parking brake independently engaged and would not release. Car was not able to move. Brake calipers were locked into position.

NHTSA #: 11489282
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Oct 2022

I am not completely certain which of the above selected items is the cause of my vehicle malady, though I have been instructed by a mechanic that it could be the drive train maybe (I could be misremembering). At any rate, the vehicle stalls at random intervals, without advance notification of a problem.

NHTSA #: 11488588
highELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES
CrashFiled: Sep 2022

wheels locked up, unable to stop car. wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. could not change gears

NHTSA #: 11485113
highELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Aug 2022

The parking brake module failed. It caused the vehicle to violently be slammed into a stop by the electronic parking brakes engaging on their own. This primarily happened anytime the vehicle was put into park, or came to a complete stop.

NHTSA #: 11481285
highELECTRICAL SYSTEM
Filed: Jul 2022

I open the car with key fob and vehicle dash lights up when I go to start vehicle everything goes black and vehicle will not start. The battery in vehicle has been checked and in good condition I replaced key fob battery still does not work. This has happened a couple times and then vehicle will magically start.

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NHTSA #: 11472203
highELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Jan 2022

Loss of power to all things electrical 10/10/2022. My son was left stranded in Memphis as a result, leaving him in a dangerous situation. The car was towed to a jeep/Chrysler dealership in collierville, TN on 10/19/2021.

NHTSA #: 11446148
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Sep 2021

Car stalls multiple times over the last month. With zero warning it died in front of my wife in ongoing traffic. Multiple error messages are on dash.

NHTSA #: 11431763
highELECTRICAL SYSTEM,ENGINE
Filed: Jul 2021

while I was driving a was coming to a complete stop and the jeep stalled on me and said a quick message on the dash about shifting I tried to start it again and it took a second to kick over. Its done this twice today and has been doing it at least once a day. This is a serious problem especially if I happen to be on the highway or going threw an intersection.

NHTSA #: 11423298
highELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Mar 2021

In the last 3 weeks I start my 2015 jeep cherokee as usual, shortly after driving when trying to accelerate from a stop the battery light comes on and the dash says cannot switch gears unless in park. The car then stalls and I have to shift into park and restart ,the scary issue is that I am sometimes stuck and cant move until I can restart the vehicle. There is only 57,000 miles on this vehicle .

NHTSA #: 11398442
highELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2020

My car stalls and shuts off while driving it also gives me a message to shift into park while in motion

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NHTSA #: 11351273
highELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Aug 2020

4:45pm when the temperature was 117, I was parked, with the engine off, waiting to pick up my dog at the vet. I had just driven 15 miles to this location = 25 minutes. Waited over 20 minutes for dog to be brought to car.

NHTSA #: 11348627
highELECTRICAL SYSTEM
Filed: Jan 2020

I purchased vehicle november 2018 and have recently noticed as of december 2019 my vehicle would stall, shift, and cut off in the middle of driving which very dangerous not only to myself, kids, and others around me in traffic.

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NHTSA #: 11292521
highELECTRICAL SYSTEM,ENGINE
Filed: Oct 2019

Tl* the contact owns a 2015 jeep cherokee. While attempting to make a turn, the vehicle stalled without warning. The contact was able to restart the vehicle.

NHTSA #: 11277371
highELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Aug 2019

I was driving on interstate and stepped on brakes because cars were slowing down when I began to brake the engine shut off. Message said shift to park and start engine. Cars were honking.

NHTSA #: 11243756
highELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2019

On 5/23/19 and 5/27/19 vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have small children. This has happened twice in the last month.I keep my vehicle up to date on maintenance/service.

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NHTSA #: 11210141
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2019

I was driving and slowing down when my car completely shut off in traffic on a busy 1 lane road. I put car in park and tried restarting. Car would not start, no power what so ever, no hazard lights, steering wheel did not lock, key would not pull out of ignition, and my car would not disengage from park.

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NHTSA #: 11195376
highELECTRICAL SYSTEM,ENGINE
Filed: Apr 2019

Car stalls and powers off.

NHTSA #: 11192882
highELECTRICAL SYSTEM
Filed: Oct 2018

Tl* the contact owns a 2015 jeep cherokee latitude. The contact stated that while stationary and driving various high speeds, the vehicle stalled without warning on more than one occasion. Specifically, the contact referenced an incident in which the driver of the vehicle became stuck in a tunnel, in the middle of traffic.

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NHTSA #: 11143902
highELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Sep 2018

Driving up grade coming to a stop, then starting again, the transmission spins then bangs into gear, a violent movement. And now my car is just stalling. Usually when starting out down a grade after taking my foot off accelerator, car stalles

NHTSA #: 11132213
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2018

Since vehicle was first purchased in dec 2014, the autostart feature occasionally completely stalls vehicle when stopped at sign, at a traffic light or stopped in heavy transit and will not turn back on to continue trip. I have to turn off key remove key and exit vehicle to reset.

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NHTSA #: 11098049
highELECTRICAL SYSTEM,ENGINE
Filed: Oct 2017

For the last two weeks, my 2015 jeep cherokee has been at an auto body shop to repair damage made from a break in. I have not driven my car since september 22nd. This morning, after finalizing the paperwork with the repair facility and paying a deductible, I was able to finally drive my jeep again.

NHTSA #: 11032255
highELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Jul 2017

While pulling out of parking lot vehicle started to stall , had to pump gas pedal. This caused the vehicle to lurch forward with a sputtering effect. Thought it might stall out.

NHTSA #: 11005538
highELECTRICAL SYSTEM
Filed: Jul 2016

Tl* the contact owns a 2015 jeep cherokee. While driving at any speed, the vehicle stalled while veering left. The dealer diagnosed that the vehicle required a computer update.

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NHTSA #: 10883091
highELECTRICAL SYSTEM
Filed: Jun 2016

Tl* the contact owns a 2015 jeep cherokee. While the vehicle was being flat towed, it shook violently when the contact hit a bump in the road. The failure recurred twice.

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NHTSA #: 10873500
highELECTRICAL SYSTEM
Filed: Mar 2016

Tl* the contact owns a 2015 jeep cherokee. The contact stated that the vehicle stalled intermittently without warning. After several attempts, the vehicle was able to restart.

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NHTSA #: 10845946
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2016

My 2015 jeep cherokee latitude shut off on me while I was driving not even a full week of owning it. The vehicle gauges go to zero and I loose power steering and when I apply the gas pedal nothing happens. All I am able to do is press the brake pedal and hopefully not have anyone behind me so that I can try and pull over with no power steering.

NHTSA #: 10826064
highELECTRICAL SYSTEM
Filed: Sep 2015

Tl* the contact owns a 2015 jeep cherokee. While the brake pedal was depressed, the transmission and the check engine warning lights illuminated. Additionally, there was abnormal sound coming from under the vehicle, and the vehicle stalled.

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NHTSA #: 10763158
highELECTRICAL SYSTEM
Filed: May 2015

Tl* the contact owns a 2015 jeep cherokee. While driving at an unknown speed and approaching a stop, the vehicle stalled without warning. The failure recurred numerous times.

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NHTSA #: 10715414
highELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: May 2015

I purchased a jeep cherokee 2015 on may 1st and started having trouble with the start/stop system on the 3rd. A passenger and I were coming to a stop and the vehicle completely shut off and stopped running. The control system, within the driver's panel, flashed start/stop system is unavailable, service start/stop system.

NHTSA #: 10715250
highELECTRICAL SYSTEM,ENGINE
Filed: Feb 2015

For the past week my 2015 jeep cherokee has been at the dealership; continuous screen/radio malfunctioning/ unintended car acceleration/ computer system malfunction, etc. I was told by the service manager that they have no clue why my vehicle is not functioning correctly or accepting their several attempts to 'update' my vehicles system to correct the various problems.

NHTSA #: 10691073
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2026

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to open the liftgate, the liftgate failed to open. The contact stated that during inclement weather, water was entering the cabin of the vehicle, causing mold to develop inside the vehicle.

NHTSA #: 11717116
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2025

Vehicle was driving and working just as it should, up until two mornings ago, I start the jeep, shifted into gear and it got stuck in neutral. Service parking brake came on, traction control claims to be on even after pushing the button a couple different times to try and disengage it, odometer flashes when car is fully on(not in acc mode), check engine light is on.

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NHTSA #: 11689595
mediumELECTRICAL SYSTEM
Filed: Jul 2025

Electronic gear shifter light appears on dashboard check gear shifter.

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NHTSA #: 11673898
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2025

The contact owns a 2015 Jeep Cherokee. The contact stated that while the vehicle was parked, the contact stated that the power liftgate became inoperable when the contact attempted to engage the power liftgate. The contact had to enter the vehicle and manually opened the power liftgate. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed and determined that the power liftgate module had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000. Parts distribution disconnect.

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NHTSA #: 11672835
mediumELECTRICAL SYSTEM
Filed: Jun 2025

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway and was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who determined that water had entered the vehicle, resulting in water damages to the RF Radio Hub. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 89,000.

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NHTSA #: 11669219
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2025

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NHTSA #: 11658911
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: May 2025

My vehicle - at random - will switch to traction control, 4x4, and will slow down while driving, and will not allow me to go above 45 mph, with the engine rpm’s revved as high as if I’m driving 85 mph. No mechanic has been able to accurately diagnose it, and I continue to pay for different repairs, without getting the problem actually solved.

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NHTSA #: 11658762
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Apr 2025

After driving a vehicle for a few minutes the lights will flash pretty badly, the service transmission light comes on, on the dash and the car enters limp mode, and the fan comes on, you are unable to move the vehicle it will not go forward or backwards. The vehicle runs perfectly smooth until this happens without warning. Additionally, the service air bag light came on, on the dash but if you turn the car off and back on the lights will go away and you can resume activity as usual. The cars lights and horn goes crazy even when you are not in the vehicle or driving it and does not have to be on when it does this. Now the vehicle has a service engine light on and diagnostics have been done and one part has been changed but this did not resolve the issue which was a purge solenoid and the oil filter housing which also did not resolve the issue. This vehicle is very dangerous to drive as it will go into limp mode while driving it.

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NHTSA #: 11655802
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Feb 2025

My parking brake turned on by itself when I started my 2015 Jeep Cherokee and would not turn off. The parking brake light also came on. It is available for inspection.

NHTSA #: 11640166
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Oct 2024

Good morning. I am contacting you in regards to my 2015 Jeep Cherokee. In summary, I am having issues with the transmission and upon further investigation I believe the issue is identical/related to recall campaign 16V529000. I do not feel safe driving the vehicle and would very much appreciate the issue be investigated. Thank you

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NHTSA #: 11619609
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Oct 2024

Experiencing description included in NHTSA Action Number: PE22009 The electronic parking brake is troublesome and often times has trouble engaging/disengaging.

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NHTSA #: 11619655
mediumELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
Filed: Jul 2024

My 2015 Jeep Cherokee started having strange electrical issues. Sometimes the automatic lift gate would not open or close. Sometimes the parking brake would engage and not release.

NHTSA #: 11604291
mediumELECTRICAL SYSTEM
Filed: May 2024

Service Shifter Error comes on and off consistently -- dealer said that this error is known and common and has been going on for many many years. There is no "fix" to the problem and replacing the entire console is the only way to try to remediate the problem but this often does not work. It is incredibly expensive to concerning.

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NHTSA #: 11586405
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2024

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11576706
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2024

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11576073
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2024

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available.

NHTSA #: 11575380
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2024

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted.

NHTSA #: 11574629
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2024

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11570575
mediumELECTRICAL SYSTEM
Filed: Feb 2024

I own 2015 Jeep Cherokee. the contact received notification of NHTSA campaign number: 23v338000((electrical system, structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11569994
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2024

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were not yet available.

NHTSA #: 11568547
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2024

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted.

NHTSA #: 11565804
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jan 2024

Parking brake engaged and had to be manually overridden to disengage. Upon further research on the internet and taking apart the rear I found a water leak from the power liftgate and the electronic power brake module to be corroded.

NHTSA #: 11564292
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11557193
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11557309
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available.

NHTSA #: 11556659
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11556004
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available.

NHTSA #: 11554909
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11553230
mediumELECTRICAL SYSTEM
Filed: Oct 2023

The “service shifter” warning repetitively pops up on the dash obscuring speedometer while traveling including at highway speeds. Dealer says the shifter wiring harness must be replaced at a cost of over $300. This single Jeep dealer says they have had to replace the harness on hundreds of Jeeps & agrees that it should be a matter for mfg recall.

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NHTSA #: 11551849
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Oct 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available.

NHTSA #: 11551576
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Oct 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available.

NHTSA #: 11547699
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Sep 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted.

NHTSA #: 11546839
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Sep 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of the NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The dealer was not contacted.

NHTSA #: 11543463
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Sep 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available.

NHTSA #: 11542581
mediumELECTRICAL SYSTEM
Filed: Aug 2023

In June 2023, the consumer received a notice for NHTSA Safety Recall Campaign No. The consumer made an appointment with the local dealer, but was advised that the remedy is not available at this time. Also , the consumer is concerned about the "park the vehicle outside" warning cited in the recall notice.

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NHTSA #: 11540558
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11538591
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted.

NHTSA #: 11538323
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2023

The contact owns a 2015 Jeep Cherokee. The contact received a recall notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated while putting groceries in the trunk on two different occasions, the liftgate came down unexpectedly and hit her head.

NHTSA #: 11536517
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the liftgate intermittently failed to open.

NHTSA #: 11535539
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number:23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11534017
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11530915
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jun 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of the NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11529810
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: May 2023

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11524724
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: May 2023

My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

NHTSA #: 11523539
mediumELECTRICAL SYSTEM
Filed: Mar 2023

The contact owns 2015 Jeep Cherokee. The contact stated that while operating the vehicle the Start/Stop warning light would remain illuminated. Additionally, the horn failed to make an audible sound when engaged.

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NHTSA #: 11513909
mediumELECTRICAL SYSTEM
Filed: Oct 2021

My liftgate tries to operate while I am driving. I have taken my jeep in to the dealer 3 times for the same issue. They have thrown parts at it but never fixed it.

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NHTSA #: 11437595
mediumELECTRICAL SYSTEM,ENGINE
Filed: Oct 2021

My car has fully turned off while driving, on two separate occasions. The first time was a slow crawl and it shut off. The second time I was going roughly 30mph and it shut off.

NHTSA #: 11437510
mediumELECTRICAL SYSTEM,AIR BAGS,ENGINE
Filed: Apr 2021

I was driving and the jeep died on the road. This happened 2 days (april 4 & 5th, 2021) in a row. No warning lights.

NHTSA #: 11406719
mediumELECTRICAL SYSTEM,ENGINE
Filed: Feb 2021

I frequently get a warning light and screen that says 'automatic start stop is unavailable'... This is usually as I'm driving not even when the vehicle is stopped. Random and usually every time I'm driving it happens at least once

NHTSA #: 11396735
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Oct 2020

When starting my car it did not want to start and then it did and all this happened,check engine light came on, service transmission light 4WD temporally unavailable, service park brake , and it would not go into gear. At auto zone the code stated watchdog performance

NHTSA #: 11372298
mediumELECTRICAL SYSTEM
Filed: Aug 2020

Continually receiving a 'service shifter' error message and all gear lights on the shifter light up (park reverse neutral drive). Happens while driving and requires that you stop and restart the car in order for it to go away. Jeep dealership has been unable to fix this after three attempts.

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NHTSA #: 11349605
mediumELECTRICAL SYSTEM,ENGINE
Filed: May 2020

Car is equipped with a stop start feature to conserve fuel usage when the brakes are applied and held at a stoplight the engine stops running as it should. The problem is the stop start feature no longer functions as designed. This feature has failed in the past and repaired march 2018.

NHTSA #: 11324095
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Feb 2020

There was a recall a few years back for electrical issues, I took it in to get fixed and it worked for a few months then after that it works on and off. I noticed when it gets hotter than 80 degrees the a/c will not always turn on. I am not sure if my car was fixed correctly the first time.

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NHTSA #: 11310339
mediumELECTRICAL SYSTEM
Filed: Feb 2020

Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving at approximately 55 MPH, the gear shiftier failed to shift while the service shiftier and transmission warning lights illuminated. The vehicle was taken multiple times to performance chrysler jeep dodge ram georgesville, 1130 auto mall dr, columbus, oh 43228, and the failure was undetermined.

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NHTSA #: 11310094
mediumELECTRICAL SYSTEM
Filed: Jan 2020

Driving along, "service transmission" light came on. At the next red light, when I proceeded to go, engine revved up and the car moved extremely slow like it wasn't in gear. This happen every time I stopped and started on the return home and the light went out.

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NHTSA #: 11297253
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: Dec 2019

I've had to replace my low beams 10+ times this year. They keep shorting our. Also have to have my engine thermostat replaced even though it's working fine.

NHTSA #: 11292379
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Dec 2019

I was leaving my neighborhood yesterday morning when my jeep shut off without any warning or check engine lights and would not start. Thankfully I was still close to home and was able to go home in neutral! What if I were on the highway?

NHTSA #: 11290055
mediumELECTRICAL SYSTEM,ENGINE
Filed: Dec 2019

Tl* the contact owns a 2015 jeep cherokee. While driving various speeds and while the vehicle was stopped, it would suddenly turn off. The contact had to wait before the vehicle could be restarted.

NHTSA #: 11289683
mediumELECTRICAL SYSTEM
Filed: Oct 2019

Tl* the contact owns a 2015 jeep cherokee. While driving 45 MPH, the service shifter warning indicator illuminated persistently. The vehicle was taken to mall of georgia chrysler dodge jeep (4345 buford dr, buford, ga 30518, (770) 945-0839) where it was diagnosed that there was a short in the wiring harness and the harness and bezel needed to be replaced.

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NHTSA #: 11267614
mediumELECTRICAL SYSTEM,ENGINE
Filed: Aug 2019

Tl* the contact owns a 2015 jeep cherokee. While driving 35 MPH, the check engine indicator illuminated. Two days after the failure, the service shifter indicator illuminated.

NHTSA #: 11246700
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2019

While in motion, I would get a message on the dashboard saying "service shifter." I've seen this message pop up about 10 times now within a the last 6 month span. I've gotten it from the dealership in 2017. My vehicle is at 75k miles.

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NHTSA #: 11222504
mediumELECTRICAL SYSTEM
Filed: May 2019

2015 jeep cherokee latitude 4x4 - received a notification on dashboard that reads "service shifter" all the lights on the gear turn on red. It came out a couple of months ago, but it went away. Now this time, it is not going away.

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NHTSA #: 11206433
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2019

Frequently the message "service shifter" lights up on my dashboard and all the gear lights on the shifter light up. This happens usually after I start the car. Sometimes I turn it back off and restart the car and it goes away, but a few times it has stayed on my entire drive.

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NHTSA #: 11194110
mediumELECTRICAL SYSTEM,ENGINE
Filed: Mar 2019

Since purchasing the vehicle, a jeep cherokee latitude is has shown these errors consistently. Examples: the vehicle decelerates when pushed to accelerate quickly, especially when turning. It shifts hard between gears when driving, causing a jerking motion within the car - even when gently accelerating.

NHTSA #: 11190900
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jan 2019

Leaking in liftgate caused all electrical instruments to fail electronic emergency brake power sun roof stop/start module head lights fog lights speedometer

NHTSA #: 11164482
mediumELECTRICAL SYSTEM
Filed: Sep 2018

In response to issues below, dealer diagnosed that a bcm, part no "68236667ai", was not responding to tests and needed replacement. We drive with windows down and a/c on at times. Under these conditions I have felt water from condensation hit my feet in the driver side floor and I think it is likely that this part was damaged from that condensation.

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NHTSA #: 11130212
mediumELECTRICAL SYSTEM,ENGINE
Filed: Aug 2018

Start/stop failing to work or works when it shouldn't. I took my jeep to the local dealer 4 or 5 times. One visit they kept it for 3 days.

NHTSA #: 11121849
mediumELECTRICAL SYSTEM
Filed: Apr 2018

CAR IS GOING INTO NUETRAL ON ITS OWN SAME AS IN THE S55 RECALL BUT MY CAR IS NOT COVERED UNDER THE RECALL PER CHRYSLER. CAR WILL HAVE NOTICE POP UP ON DASH SAYING PUT CAR INTO PARK THEN SWITCH INTO GEAR. THIS HAS HAPPENED AT A STOP LIGHT I COULD NOT GET CAR IN GEAR. I SHUT THE CAR OFF AND I COULD NOT GET IT TO START AGAIN. IT ALSO HAPPENED AFTER FIRST STARTING THE CAR AND PUTTING IT INTO REVERSE. I HAD TO TURN CAR OFF AND RESTART TO GET IT TO GET BACK INTO GEAR. BOTH TIMES CAR WAS AT A STOP.

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NHTSA #: 11088452
mediumELECTRICAL SYSTEM
Filed: Mar 2018

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT STARTED TO ROLL AWAY UNEXPECTEDLY. THERE WAS NO WARNING BEFORE THE FAILURE. AN ONLOOKER JUMPED INTO THE VEHICLE TO STOP IT FROM MOVING. THE VEHICLE WAS TAKEN TO DARCARS ORANGE PARK CHRYSLER JEEP DODGE RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

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NHTSA #: 11082202
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2018

BRAKE PEDAL THAT SLINGS FORWARD AFTER RELEASING AND MAKING A SLAMMING NOISE, PLASTIC PARTS JUST FALLING OFF INSIDE FROM UNDER THE DASH, THE TRIM FALLING OFF ON THE OUTSIDE, THE OBVIOUS TRANSMISSION, THE POWER LIFTGATE RELEASING AND REFUSING TO CLOSE ON ITS OWN, THE DISPLAY SCREEN BLINKING AND OCCASIONALLY REFUSING TO RESPOND, THE TIRE PRESSURE GAGE INDICATING A WARNING OF PRESSURE TO 51PSI THEN SECONDS LATER CHANGING TO 31PSI (THIS ONE OCCURED AFTER THE LATEST SOFTWARE UPDATE), GPS IS UNBELIEVABLY UNRELIABLE, UCONNECT TAKES CONTROL WHEN NOT GIVEN PERMISSION, START/STOP BUTTON DOES NOT WORK EVERYTIME. SHUTTING THE VEHICLE OFF HAS BEEN DIFFICULT. ALT FEATURE DOES NOT WORK ABOUT HALF THE TIME, BATTERY HAS HAD TO BE REPLACED TWO TIMES. THE INSIDE LINER AROUND THE ROOF NOT ATTACHED, THE LEFT BACK WHEEL THE TRIM IS POPPED OFF. THE VEHICLE REFUSED TO GO WHEN AT A BUSY INTERSECTION 4 DAYS AGO AND ALMOST CAUSED A COLLISION. GAS PEDAL WAS PUSHED DOWN FOR 5 SECONDS BEFORE IT STARTED TO MOVE.

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NHTSA #: 11074045
mediumELECTRICAL SYSTEM
Filed: Dec 2017

THE STOP/START SYSTEM STOP WORKING AND THE ENGINEERS HAVEN'T BEING ABLE TO FIX IT, THE LIGHT IN THE DASH THAT SHOWS THAT IS NOT WORKING COMES ON WHEN RUNNING DRIVING DOWN THE ROAD, DURING IDLE(STATIONARY)

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NHTSA #: 11054284
mediumELECTRICAL SYSTEM
Filed: Nov 2017

2015 jeep cherokee. Consumer writes in regards to transaxle range sensor wire harness. *ld the consumer stated there were complications with having the recall repairs completed by the dealerships.

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NHTSA #: 11033731
mediumELECTRICAL SYSTEM
Filed: Oct 2017

I have a 2015 jeep cherokee with 25k miles on it. The transmission will come out of gear while driving, usually this happens while driving around town on secondary roads. The transmission will not re-engage until I stop the vehicle and make multiple attempts.

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NHTSA #: 11039720
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jul 2017

Takata recall - the engin indicator light came on, on my way home but disappeared the morning when I started the jeep. A few days later I drove it to a location where I stayed for 2 hours, left and got home where I stayed for a few minutes. Came back out to use the vehicle but the engine didn't 'turn over' .

NHTSA #: 11002812
mediumELECTRICAL SYSTEM
Filed: Jan 2017

We had just parked the jeep about 15 minutes before we had to leave again. We unlocked the vehicle, put our child inside and closed the door. When we tried to open the driver and passenger doors, the jeep locked up and would not let us in to get our child.

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NHTSA #: 10947938
mediumELECTRICAL SYSTEM
Filed: Dec 2016

I received a recall notice for my jeep cherokee 2015. It has taken me a while to actually find some time to take my car in for the recall. I called prior to going to the dealer to make an appointment and the guy at service said I could just walk in.

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NHTSA #: 10937875
mediumELECTRICAL SYSTEM
Filed: Dec 2016

Tl* the contact owns a 2015 jeep cherokee. While driving approximately 30 MPH, the horn failed to function. The vehicle was not diagnosed or repaired.

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NHTSA #: 10935450
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Nov 2016

We have received two recalls for the transaxle wire harness but when we call the pars are not available yet. The recall says the car may loss powder my drives highway every day and this is a constant concert when will we be able to have this fixed ? Also very concerned that this is a second recall.

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NHTSA #: 10924843
mediumELECTRICAL SYSTEM
Filed: Nov 2016

Tl* the contact owns a 2015 jeep cherokee. The contact stated the vehicle experienced a complete loss of power while the vehicle was operated at any speed. The failure occurred without warning.

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NHTSA #: 10923744
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Jun 2016

SUV shuts off in the middle of road while driving normal speed, city or highway happens both; all lights on dash are flashing, brake light comes on for no reason, alerts to check transmission, check parking brake, check engine, car jus stops and wont move but engine still sounds like it's running,, and and all other electronic gauges are flashing ...has been taken back to dealer two/three times in one month to fix but but the same problem always comes back again,.

NHTSA #: 10876016
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
CrashFiled: Jun 2016

Takata recall, having issues with the computer stating that the vehicle four wheel drive is disabled and off, then was sitting at traffic light on 6/16/16 and its like the vehicle cut off ( to save energy) and then when it cut back on it had accelerated car to making me hit someone in the rear end.

NHTSA #: 10874553
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2016

Tl* the contact owns a 2015 jeep cherokee. While driving 25-35 MPH, the electronic throttle control light illuminated and the vehicle failed to accelerate when the accelerator pedal was depressed. The failure was persistent.

NHTSA #: 10846194
mediumELECTRICAL SYSTEM
Filed: Mar 2016

Vehicle trembles on occasions while in operation as if it it's going to turn off. Additionally, the motor feels very forced on occasions and it has stopped while in operation in the middle of the road. The back seat door handles fall off and the dashboard keeps making a rattling noise while the vehicle is turned on.

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NHTSA #: 10845796
mediumELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER
Filed: Feb 2016

The vehicle just froze up yesterday 15 feb 2016 . It would not start , the brakes were completely locked up on it. Tried and tried to get it to start and it would not.

NHTSA #: 10836396
mediumELECTRICAL SYSTEM
Filed: Oct 2015

Tl* the contact owns a 2015 jeep cherokee. The contact stated that the recall notice for NHTSA campaign number: 15v393000 (electrical system) was received in august of 2015.

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NHTSA #: 10783214
mediumELECTRICAL SYSTEM,ENGINE
Filed: Feb 2015

After sitting at the dealership for the most part of my day, I left with the same problem as I came to get fixed. However, in addition to my radio not functioning; which was supposed to be fixed after this my second upgrade in 2 weeks, there was the additional matter of my engine light coming on as I left the dealership from having my radio 'fixed'.

NHTSA #: 10689553
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Filed: Dec 2025

Unknown

NHTSA #: 11706274
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2024

I've done searches with Carfax and there's 4 or more recalls on my Jeep but it's not wanting to do anything now it won't even start I just drove it and the night before and I believe there's an electrical problem a transmission problem and I don't know what else and yes the car Financial Place knows about it and the place where I bought it from

NHTSA #: 11600417
lowELECTRICAL SYSTEM,ENGINE
Filed: Jan 2024

I've been waiting for months to fix the latest recall as part of the 'park outside' campaign, of which we received notice several months ago. This vehicle should never have been sold due to the 11 recalls it's had. I want out of this vehicle and loan.

NHTSA #: 11568447
lowELECTRICAL SYSTEM
Filed: Jan 2024

There is still no remedy for my vehicle, the rain water got inside my vehicle and made the seats/ carpet moldy and still smells like mold after 3 interior cleanings and months of keeping up with cleaning. Water still gets through. The back tailgate doesn’t work due to the recall and I’m not sure what to do.

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NHTSA #: 11563870
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2023

The service shifter light came on and there is an issue with that with Jeep cars.

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NHTSA #: 11559514
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2023

I am complaining regarding an unresolved recall issue. Its been since May 2023, initial publication said it would be resolved by the end of the 2nd quarter now they are not saying when it will be resolved.

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NHTSA #: 11538156
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: May 2023

Car will shut down on the free way. Car will go 65 MPH and suddenly give out. The car will be on but the engine will be off.

NHTSA #: 11521573
lowELECTRICAL SYSTEM
Filed: Feb 2023

Water shields in lift gate failed, allowing water to seep into electrical components of car. All electrical systems failed including parking brake, lights, locks, and ignition.

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NHTSA #: 11508314
lowELECTRICAL SYSTEM
Filed: Sep 2022

My trunk flooded with water, resulting in the failure of the parking brake permanently in an engaged position. This happened fortunately after my car was parked, but could have happened while I was driving.

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NHTSA #: 11484482
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jan 2022

Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.

NHTSA #: 11446141
lowELECTRICAL SYSTEM
Filed: Mar 2021

Air bag light continues to pop up every few months. The jeep has had this problem since I first purchased it in 2015.

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NHTSA #: 11404123
lowELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2021

The jeep cherokee sport has a problem with the parking brake. I have a 2015 and says no recall but there should be a recall. It gets stuck on neutral in the middle of the road when I am pulling out of a parking space.

NHTSA #: 11403154
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2021

I bought my 2015 jeep cherokee about a year ago and less than a month later I was already noticing that the headlights would dim as soon as I would use my turn signal. This continued for about a month until I noticed that the headlights were noticeably dim on both sides. I needed to get out of my car several times to make sure the headlights were even on.

NHTSA #: 11400073
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2021

Auto start/stop system engages while parking. Dash board brightens or dims at random

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NHTSA #: 11389529
lowELECTRICAL SYSTEM
Filed: Oct 2020

Service shifter light came on and gear shift lights are all red,p,r,n,d

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NHTSA #: 11366070
lowELECTRICAL SYSTEM
Filed: Sep 2020

Service shifter light came on when I tried to start jeep. Light came on on the shifter. I turned off the car and the light turned off.

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NHTSA #: 11361610
lowELECTRICAL SYSTEM
Filed: Sep 2020

I have a 2015 jeep cherokee. A few times when I was either starting to drive or back up my jeep would shift to a hault and display an error on the screen. It's happened while I was reversing and driving.

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NHTSA #: 11353841
lowELECTRICAL SYSTEM
Filed: Aug 2020

Service shifter comes on along with the lights all turing red next to the shifter

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NHTSA #: 11351826
lowELECTRICAL SYSTEM,ENGINE
Filed: Jul 2020

Service shifter continues to come on

NHTSA #: 11338825
lowELECTRICAL SYSTEM
Filed: Apr 2020

The vehicle was stationary, the battery died we changed it to a new one and it gave an error. The gearbox gets stuck once in n, when its in n it wont change to d or r.

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NHTSA #: 11320346
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2020

Service shifter message keeps pop up randomly. It started at around 70,000 miles. Once the car is turned off and back on the message goes away.

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NHTSA #: 11300505
lowELECTRICAL SYSTEM,ENGINE
Filed: Feb 2019

When at a complete stop and the "auto start/stop" is engaged (when the engine cuts power to save on gas consumption), and you let your foot off the brake to accelerate, the vehicle dash chimes and flashes quickly on the dash "blind spot alert temporary unavailable."

NHTSA #: 11175937
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2019

Brakes are contantly being changed. The car shakes when braking at all times. Battery always needs charged.

NHTSA #: 11169912
lowELECTRICAL SYSTEM
CrashFiled: Jan 2019

My radio turns on and off as I drive when paired with a phone as an operating wireless device. It happens all the time moving or still.

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NHTSA #: 11165912
lowELECTRICAL SYSTEM,ENGINE
Filed: Aug 2018

While driving car home from work in sunny weather conditions, the cars dash beeped and lit up with the battery warning. My car stopped exelerating but all of the electrical in the car still worked. After trying to get it to turn over again it just rattled.

NHTSA #: 11121519
lowELECTRICAL SYSTEM
Filed: Jun 2018

Stop/start not available service soft/start system the message has been randomly appearing when diving.

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NHTSA #: 11100683
lowELECTRICAL SYSTEM
Filed: Jun 2018

After I turn key off the engine refuses to start back up when I turn the key on. It has died twice like this at the drive up window of a restaurant.

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NHTSA #: 11099185
lowELECTRICAL SYSTEM,ENGINE
Filed: Dec 2016

This problem has happened 5 times last time the car shut down was on the highway with my granson in car I was teriffied

NHTSA #: 10929557
lowELECTRICAL SYSTEM
Filed: Jul 2016

Alternator just went out, killed battery,and the red light went on all at the same time,, no warning, again ,all happen at same time,and while driving home,in motion.

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NHTSA #: 10884172
lowELECTRICAL SYSTEM
Filed: Sep 2015

The rear hatch won't stay closed, can't be locked. No way to keep hatch closed! Maybe I could tape outside of hatch?

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NHTSA #: 10761046
lowELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2015

The jeep is bad and exactly engine, electrical, fuel propulsion system, and ather things,

NHTSA #: 10744021

Other 2015 Jeep Cherokee Issues