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2015 Jeep Cherokee Cruise Control Problems

42 owner-reported cruise control complaints from NHTSA data

42
Complaints
Jan 2020Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (42)

criticalVEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Jan 2021

While driving on a freeway in november 2020 I had engaged the cruise control and set it at the speed limit of 70 MPH. A semi truck changed into my lane without blinker warning. I slammed on the brakes but the cruse control would not disengage.

NHTSA #: 11388141
criticalVEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2020

Tl* the contact owns a 2015 jeep cherokee. The contact stated that at start up and while driving, there was an abnormal rattling sound coming from the engine. The contact stated that the vehicle failed to respond and hesitated while driving.

NHTSA #: 11297714
criticalVEHICLE SPEED CONTROL,ENGINE
Filed: May 2018

I need to file a complaint against jeep. The transmission in my 2015 cherokee is awful and a safety concern. The vehicle jerks around so much when I'm driving it, I'm concerned it's eventually going to cause an accident.

NHTSA #: 11096493
criticalVEHICLE SPEED CONTROL
Filed: Nov 2016

Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving approximately 55 MPH, the vehicle suddenly experienced an unintended acceleration causing the speed to increase to approximately 70 MPH before decreasing to 40 MPH. The contact indicated the speed would not exceed over 40 MPH and the engine warning light illuminated.

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NHTSA #: 10928455
criticalVEHICLE SPEED CONTROL
Filed: Dec 2015

Cruise control failed to regulate speeds on interstate - accelerated at speeds in excess of set speed by 10-14 miles per hour. Very dangerous accelerating to the point possible collision with vehicle ahead on roadway. Set speed of 72 went up to 84-89 miles per hour on slight downhill.

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NHTSA #: 10807721
criticalVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2015

Car does not accelerate when pushing on gas, gets stuck in gear and then when it finally fins the right gear the whole vehicle bucks. Reported the problem in january, was told to wait for the recall update, which didn't happen until june. Have brought the vehicle in 2 more times for the same problem.

NHTSA #: 10759695
criticalVEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
Filed: Jun 2015

Two incidents jeep cherokee was on automatic cruise control come to almost stop when front car took a right turn and this caused almost rear collision. I was like 30 feet away from the front car. Another incident: there was nobody around me and car applied brakes by itself and causes almost panic among the family members in the car and reduced the speed to 45mph.

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NHTSA #: 10724099
criticalVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Mar 2015

I purchased a 2015 cherokee sport in october 2014. Since then I have noted several recurring problems. Having never owned a brand new I thought perhaps there was some early mile growing pains but these problems persist.

NHTSA #: 10691919
highVEHICLE SPEED CONTROL
Filed: Jul 2022

The contact owned a 2015 Jeep Cherokee. The contact that while driving at various speeds, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated.

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NHTSA #: 11476462
highVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jan 2019

Vehicle turned off on its own upon reaching 40mph and coming to a complete stop. Vehicle later turned off while on the highway at 65 MPH in traffic while in the middle lane. This made the vehicle accelerator inoperable and at the same time made the vehicle lose speed slowing down while in traffic.

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NHTSA #: 11165058
highVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Nov 2018

Cpsc: I purchased a pedal commander product september 21, 2018 to assist my 2015 jeep's acceleration. The module is a pass through electronic device that is installed between the accelerator pedal. The device failed while driving the vehicle in eco/city mode.

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NHTSA #: 11155009
highVEHICLE SPEED CONTROL,SEATS
Filed: May 2016

Most recent incident: 5/25/16, en route home from work, northern state parkway. Vehicle accelerated, while moving with traffic with three car lengths between myself and car in front of me from 35mph to 60mph. I almost rear-ended the vehicle in front of me.

NHTSA #: 10871048
highVEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Filed: Jun 2015

Less than 90 days after buying a new jeep cherokee I watched it towed away b/c it was un-driveable. It began in the morning when the gears were not shifting appropriately. Then a few hours later, the engine would rev, and car would speed up, even though I wasn't pushing gas pedal.

NHTSA #: 10731306
mediumVEHICLE SPEED CONTROL
Filed: Apr 2025

Hello my jeep got a message of service 4 wheel drive so i brought it to the dealership. the looked at it and it turns out to be a failing PTU. Jeep did a recall and extended warranty on it but they are saying they will not cover the cost of the repair because its the wrong code. I have code C14A797 and they are saying they need code P14A797. This doesnt even make sense its the same exact faulty part but different codes??? Codes they the car company creates?

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NHTSA #: 11656408
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: Aug 2021

When I go to put the the vehicle in park and reverse it wants to shift really hard, not really a shift but more of a jerk. It doesn’t happen every time but it does 50 percent of the time. There was this one time where I went to go put it in reverse and it wanted to rev more then usual.

NHTSA #: 11428440
mediumVEHICLE SPEED CONTROL
Filed: Mar 2021

I was at a very busy intersection getting ready to turn left and when the light turned green the auto start cautious symbol showed up on the dash and the all the lights came on right before my car completely shut off. I had to put on my hazards because I was afraid of getting hit. Put the jeep into park and restarted the vehicle.

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NHTSA #: 11404497
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Aug 2020

The service shifter alert comes on every time I start the car almost. It started perhaps a month ago or so. It was intermittent at first and restarting the vehicle would clear it often but has gotten worse overtime.

NHTSA #: 11349575
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2020

I purchased may jeep cherokee in december 2017. On the first hot day of may 2020, I went into my car, and noticed the dashboard area along with the vents, had began to melt! It was hot outside, but this is not the first time that my car has been sitting in the sun.

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NHTSA #: 11326464
mediumVEHICLE SPEED CONTROL
Filed: Dec 2019

I was stopped at a red light and my service transmission light came on, when the light turned green I step on the gas and there was a delay during acceleration, I was in the middle of the road in traffic and could not move more than a few miles per hour, so I pulled over to the side of the road to avoid being hit.

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NHTSA #: 11291097
mediumVEHICLE SPEED CONTROL
Filed: Nov 2019

Tl* the contact owns a 2015 jeep cherokee. While driving approximately 45 MPH with the cruise control engaged, the contact had to depress the brake pedal several times in order to slow down and disengage the cruise control. The contact stated that the failure occurred at least ten times within a six month period.

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NHTSA #: 11278422
mediumVEHICLE SPEED CONTROL
Filed: Jul 2019

Tl* the contact owns a 2015 jeep cherokee. The contact stated that the vehicle accelerated while the cruise control was engaged. While driving up hill at 55 MPH, the vehicle did not slow down.

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NHTSA #: 11232076
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Jan 2019

The car jerks real hard when shifiting pass second, has a problem with accelerating after coming to a complete stop and it sometime jerk once you get pass 35miles a hour nd sometimes it want let you go pass 40miles a hour.

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NHTSA #: 11172021
mediumVEHICLE SPEED CONTROL
Filed: Dec 2018

Sometimes when cruise control is set vehicle will accelerate up to 10 MPH faster then set speed. This occurs even when driving on a flat level road no hills.has also revved rpms up to 5 and slowly decelerates on own.

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NHTSA #: 11156442
mediumVEHICLE SPEED CONTROL
Filed: Aug 2018

I received a notice for a recall on my jeep cherokee 2015 involving the cruise control. I scheduled the service at bill luke jeep in two weeks. The evening before the appointment I received a call that they could not perform the service due to having "too many" cars at the shop.

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NHTSA #: 11115147
mediumVEHICLE SPEED CONTROL
Filed: May 2018

Jeep cherokee transmission issue. The car has had acceleration issues from the very start. But recently at only 38k miles the transmission totally failed on me and would not allow me to accelerate on the highway.

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NHTSA #: 11093187
mediumVEHICLE SPEED CONTROL
Filed: Sep 2017

I was on the highway when my transmission light came on and the vehicle stopped accelerating. I had to pull over, put it in park, then back into drive to get it to move again. This happened numerous time until I could get it to a jeep dealership north of atlanta georgia.

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NHTSA #: 11021256
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Aug 2017

I just bought the car as a certified pre owned form a dodge dealer. My transmission is already going out . Today on the freeway the car accelerated from 65 MPH to 75 MPH on its own.

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NHTSA #: 11020467
mediumVEHICLE SPEED CONTROL
Filed: Jul 2015

Tl* the contact owns a 2015 jeep cherokee. While driving at a low speed, the vehicle accelerated independently. The contact applied the brake pedal and was able to stop the vehicle.

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NHTSA #: 10733983
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Jun 2015

My transmission keeps slipping on our brand new cherokee we saved up for! Engine light keeps coming on and it jerks a lot when trying to slow down. Getting into to car dealer asap!

NHTSA #: 10726408
mediumVEHICLE SPEED CONTROL
Filed: Jun 2015

Vehicle has extreme hesitation when accelerating from anything than a complete stop to the point in may stand you in between lanes of oncoming traffic, when the transmission shifts it will do so violently causing tire spin and loss of traction/control. Use extreme caution when driving. Jeep has been unresponsive to even admitting this is an issue.

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NHTSA #: 10723710
mediumVEHICLE SPEED CONTROL
Filed: May 2015

Tl* the contact owns a 2015 jeep cherokee. While driving at approximately 65 MPH with the cruise control engaged, the vehicle accelerated without the accelerator pedal being depressed. The failure occurred while traveling downhill and recurred numerous times.

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NHTSA #: 10717148
mediumVEHICLE SPEED CONTROL
Filed: Oct 2014

Tl* the contact owns a 2015 jeep cherokee. The contact stated that while driving at various speeds, the vehicle would suddenly shut off. The contact indicated that after restarting the vehicle, it resumed normal operation.

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NHTSA #: 10644794
lowVEHICLE SPEED CONTROL
Filed: Aug 2024

Once I stop my vehicle doesn’t accelerate normally and jerks right after. Also the service shifter light came on and won’t go off.

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NHTSA #: 11605803
lowVEHICLE SPEED CONTROL
Filed: Nov 2021

Pressing on the gas and the car does not move. Randomly stops and I would have to turn it off and back on in order for it to drive.

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NHTSA #: 11441101
lowVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Oct 2021

The transmission light popped on only after having it for 2 months.

NHTSA #: 11436271
lowVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Jan 2019

Cruise control will be set and either be going 5mph+ faster than what it's set at, or not shut off when turned off . Also, consistently having 'service shifter' come on , and the shifter will stop working and lock in the gear it's in or lock when put in park and not shift to another gear.

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NHTSA #: 11165817
lowVEHICLE SPEED CONTROL
Filed: Sep 2018

Driving on the highway, my vehicle transmission unexpectedly shifts to neutral, and it shows on my board as " service transmission". It can not speed up suddenly. Then it will go back to normal after I parked and drive.

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NHTSA #: 11128585
lowVEHICLE SPEED CONTROL
Filed: May 2016

When driving the car between 22-25 MPH highway or street there is always a lunging/RPM spike/hard shift that accelerates the car when slowing down. This also happens at 8, 30,35,40,45,50,55mph. It is not nearly as bad as the major issue between 22-25mph.

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NHTSA #: 10870321
lowVEHICLE SPEED CONTROL,ENGINE
Filed: Apr 2016

I was traveling on a main highway at 62 MPH. Suddenly the car lurched and the RPM's shot up to 4000. The car was immediately going 70 MPH.

NHTSA #: 10861491
lowVEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
Filed: Jul 2015

With the cruse control on and set at 60mpg when going down a hill it picks up speed to over 70mph. Going up hill it varies as much as 4mph. The cruse control does not control the speed as it should, very dangerous!

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NHTSA #: 10743893
lowVEHICLE SPEED CONTROL
Filed: Jul 2015

Tl* the contact owns a 2015 jeep cherokee. The contact recently purchased the vehicle and was not informed of the recalls pertaining to the vehicle. The contact called to inquire about the vehicle speed control recall on her vehicle.

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NHTSA #: 10735236
lowVEHICLE SPEED CONTROL,ENGINE
Filed: Apr 2015

I was turning into my driveway and slowed down before hitting the slope, when I pressed the gas pedal to go up the driveway the engine revved up but the car didn't accelerate. After about a second the car jerked and sped up faster than normal to where I had to slam on my breaks to avoid hitting the garage door.

NHTSA #: 10706104

Other 2015 Jeep Cherokee Issues