2014 Chevrolet Silverado 1500 Seats Problems

CABLE ATTACHING DRIVER’S SIDE SEAT BELT BROKE

OK SO I TOOK MY TRUCK IN FOR THE BRAKE RECALL WHICH NOTHING WAS WRONG WITH IT BUT NOW WHEN ENGAGING BRAKES VEHICLE WON'T STOP BRAKE PEDDLE GOES TO THE FLOOR THEN BRAKE LIGHT STABILIZER LIGHT THERE'S ONE MORE LIGHT THAT COMES ON CAN'T SEEM TO REMEMBER SO I HAVE NO IDEA WHAT THEY DID TO MY TRUCK BUT I WOULD REALLY APPRECIATE IT IF CHEVY COULD FIX IT AT NO CHARGE BEING THAT NOTHING WAS WRONG IN THE FIRST PLACE AND NOW AFTER THEY TOUCHED MY TRUCK MY BRAKES IS [XXX] UP PEDDLE SHAKES LIKE CRAZY WHEN SLOWING DOWN PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

FRONT DRIVER SEAT IS NOT TIGHT. HEATED SEAT NOT WORMING LIGHT ON BUT NO HEAT

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE OPERATING THE VEHICLE, THE FRONT DRIVER AND PASSENGER SEATS WOULD MOVE AND ROCK WHEN MAKING A TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO RAY SKILLMAN CHEVROLET (3891 SOUTH POST RD, INDIANAPOLIS, ID) WHERE AN UNKNOWN PART WAS REPLACED AND THE FAILURE WAS REMEDIED. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

WHEN DRIVING (SITTING IN DRIVERS SEAT), WHEN YOU GO AROUND A CORNER YOU CAN FEEL THE SEAT MOVING. IT SEEMS TIGHT WHEN YOU GET OUT AND TRY MOVING IT BUT WHEN DRIVING AND TURNING CORNERS YOU CAN FEEL THE SEAT MOVE SLIDING SIDE TO SIDE. TALKED WITH DEALERSHIP ON PROBLEM, THEY CLAIM IT NEEDS A SHIM KIT. BUT THEY WANT TO CHARGE TO DIAGNOSE WHAT I DEEM TO BE A SAFETY PROBLEM. AT SOME POINT THE SEAT MAY COME COMPLETELY FREE.

INCOMPLETE WELD ON SEAT HOOK BRACKET ASSEMBLY. RECALL#14340 REF. #14V446000.

HEATED SEATS WORKING TO MFG SPECS PER DEALER BUT NO HEAT CAN BE FELT. DEALERSHIP SAYS THEY HEAR THIS COMPLAINT FROM MANY AND THAT IT IS A POOR DESIGN ON THE PART OF THE MFG. I LOOKED ON SOCIAL MEDIA & MESSAGE BOARDS TO FIND THIS ISSUE IS A COMMON COMPLAINT. CHEVY SAYS THERE IS NO ISSUE BECAUSE SEATS ARE WORKING TO SPECS, WON'T GIVE ANY INFO FOR WHO ELSE TO CONTACT AT CHEVY TO ADDRESS THIS WIDESPREAD COMMON COMPLAINT. CHEVY REP SAYS THEY WILL NEED TO BE COMPELLED BY FEDERAL GOV TO ISSUE ANY RECALL AND WILL NOT VOLUNTARILY ADDRESS IT EVEN IF IT IS DETERMINED TO BE A POOR DESIGN. CONSUMERS PAID FOR HEATED SEATS THAT DUE TO A POOR DESIGN, DO NOT GET HOT, AND CHEVROLET IS REFUSING TO ADDRESS THE ISSUE. BASED UPON SOCIAL MEDIA & MESSAGE BOARDS ONLINE, THE COMPLAINT SEEMS TO BE SPECIFIC TO THE HEATED & AIR CONDITIONED LEATHER BUCKET SEATS IN THE 2014 & 2015 SILVERADO AND LIKELY GMC SIERRA AS WELL. CHEVY APPARENTLY KNOWS ABOUT THE ISSUE AND POSSIBLY REDESIGNED THE SEATS FOR THE 16 AND NEWER MODELS AS THERE ARE FEW COMPLAINTS THAT I COULD FIND FOR THOSE MODEL YEARS. IT SEEMS TO BE LIMITED TO 2 MODEL YEARS AND ONE TYPE OF SEAT. PLEASE INVESTIGATE THIS AND CONTACT THE APPROPRIATE CONTACTS AT CHEVROLET TO COMPEL THEM TO ADDRESS THIS ISSUE AND GIVE THEIR CUSTOMERS THE FEATURE THEY PAID FOR, HEATED SEATS THAT ACTUALLY GET WARM. MINE STAY COOL TO THE TOUCH ON MY 30 MILE, 45 MINUTE DRIVE TO WORK DESPITE BEING TOLD THAT THEY ARE WORKING TO MFG SPEC. I HAVE HEATED SEATS IN BOTH MY CAMARO & IMPALA THAT HEAT UP NICELY IN JUST A FEW SECONDS AND THAT IS WHAT I EXPECT IN MY NEWER, TWICE AS EXPENSIVE, SILVERADO HIGH COUNTRY. PLEASE COMPEL THEM TO ISSUE A RECALL OR MONETARY SETTLEMENT TO REIMBURSE FOR A FEATURE THAT DOES NOT PERFORM THE TASK ADVERTISED.

FAILED REAR SEAT LATCH - SEAT STICKS IN UPWARD POSITION; SAFE VEHICLE OCCUPANCY NOT POSSIBLE.

DRIVER SEAT IS NOT ANCHORED SECURELY. IT MOVES AT TIMES SUCH AS WHEN TURNING. SOME MODELS OF THIS SAME YEAR TRUCK IS ON THE RECALL LIST FOR THIS SAME PROBLEM, BUT I WAS TOLD MINE IS NOT INCLUDED. IT LOOKS LIKE MAYBE MORE OF THE 2014'S NEEDS TO BE RECALLED, I KNOW THIS ONE DOES.

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVER SEAT TRACK WAS FRACTURED AND BENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT TRACK WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE REPRESENTATIVE ACKNOWLEDGED THAT IT WAS A SAFETY ISSUE AND STATED THAT CHEVROLET WOULD NOT ISSUE A RECALL UNTIL FORCED BY NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

I WAS INVOLVED IN A HIT AND RUN ACCIDENT (I WAS STATIONARY AT THE TIME AT A DRY, MUTLI-TURN LANE LIGHT) NOV 15, 2016. AFTER COLLISION REPAIRS TO THE VISIBLE DAMAGE TO THE VEHICLE, I FOUND THAT THE DRIVER'S SIDE SEAT WOULD NOT RECLINE. DEALERSHIP WORKED ON IT AND CLAIMED TO HAVE FIXED IT. AFTER THE FIRST ATTEMPT, IT RECLINED BUT WOULD NOT LOCK INTO PLACE ON THE RIGHT SIDE. RETURNED TO DEALERSHIP AND REQUIRED METAL SEAT BACK FRAME REPLACEMENT TO FIX THE FAILURE. DEALERSHIP COULDN'T OR WOULDN'T IDENTIFY THIS AS A PROBLEM THAT RESULTED FROM THE ACCIDENT. INSURANCE WOULD NOT COVER THE DAMAGE AS THE DIRECT HIT TO THE TRUCK WAS ON THE RIGHT SIDE, OPPOSITE THE DRIVER'S SIDE SEAT. THE VEHICLE IS ONLY 2 YEARS OLD AND AS I HAVE NEVER HAD A SEAT FAILURE OF THIS TYPE AND HAVE OWNED OTHER NEW CHEVY TRUCKS SIMILAR TO THIS ONE I AM CONCERNED THAT THIS IS COULD BE A FAULTY PRODUCTION RUN OF THE SEAT BACK FRAME. THE PASSENGER SIDE SEAT DID NOT EXPERIENCE PROBLEMS AFTER THE ACCIDENT. I'M NOW CONCERNED THAT THERE MAY BE OTHER HIDDEN CRITICAL FAILURE ITEMS THAT MAY HAVE BEEN THE RESULT OF THE ACCIDENT OR COULD POSSIBLY BE AN INSTALLED FACTORY FAILURE. I DON'T HAVE PHOTOS BUT I DO HAVE THE OLD SEAT BACK FRAME IN MY POSSESSION IF NEEDED.

DRIVERS SEAT SHIFTS FROM SIDE TO SIDE WHEN MAIKING A LEFT OR RIGHT TURN THE SEAT WILL SHIFT

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT BEGAN TO SHIFT AND COME OUT OF ALIGNMENT INDEPENDENTLY. THE DEALER REPLACED THE SEAT CUSHION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER. THE TECHNICIAN STATED THAT THE SHIM KIT NEEDED TO BE INSTALLED IN ORDER TO REMEDY THE FAILURE. SHORTLY AFTER HAVING THE REPAIRS PERFORMED, THE SEAT EXPERIENCED THE FAILURE AGAIN, BUT THE MANUFACTURER AND DEALER REFUSED TO PROVIDE ANY ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. UPDATED 12/18/15*LJ, UPDATED 12, UPDATED 4/4/18 *TR

THE SEAT OF MY TRUCK IS LOOSE. THERE IS A SERVICE ADVISORY THE DEALERS HAVE IN THEIR SYSTEM WHICH IS #PIT5223: FRONT DRIVER OR PASSENGER SEAT COVER / CUSHION LOOSE. ..... DEALER HAS ATTEMPTED TO FIX IT 3 TIMES FOLLOWING GUIDLINES FROM GM BUT IT IS STILL A PROBLEM. A FRIEND OF MINE PURCHASED A 2015 GMC SIERRA (WHICH IS THE SAME TRUCK) AND HE IS HAVING THE PROBLEM WITH 2000 MILES ON IT..... HE TO JUST PICKED HIS TRUCK UP FROM THE DEALER AND ON THE WAY HOME THE SEAT WAS DOING THE SAME THING. THERE IS AN ONLINE FORUM THAT HAS MANY OTHER OWNERS COMPLAINING ABOUT THE SAME THING HERE HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/155228-SEAT-CLICKCLUNK-NOISE-UPDATE/ ---- OVERALL IT IS VERY ANNOYING AND IT SEEMS TO HAVE BEEN GOING ON FOR YEARS AND STILL IS BECAUSE THERE IS NO FIX. I STOPPED AT ANOTHER DEALER AND THE SERVICE MANAGER SAID THAT GM IS AWARE OF THE PROBLEM AND IS WORKING ON A SOLUTION. PLEASE PLEASE PLEASE TAKE ACTION..... ITS VERY ANNOYING AND DANGEROUS TO BE SITTING IN A SEAT ROCKING TO THE LEFT OR RIGHT DEPENDING ON WHETHER YOUR MAKING A RIGHT HAND OR LEFT HAND TURN.... ITS LIKE YOUR SITTING 'UNSETTLED'.... SOMEONE IS GOING TO WIND UP LOSING THEIR FOOTING WHILE BRAKING OR MAKING A TURN AND KILL SOMEONE.

I WAS CLEANING THE INSIDE OUT AND NOTICED A HOLE IN THE PASSENGER SIDE SEAT IN THE BOTTOM AREA AND THE LEATHER WAS THIN WHERE IT WAS TORN AND I WENT TO MY DEALER AND THEY SAID IT WOULD TAKE MOST OF THE DAY TO TAKE IT OFF TO SEE IF IT WAS TORN OR A PUNCTURE SO I JUST WANTED TO ADD MY TRUCK TO THIS LIST FOR DEFECTS. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING, THE DRIVER'S SEAT BECAME UNLATCHED AND MOVED FORWARD INDEPENDENTLY CAUSING THE CONTACT TO BE THROWN AGAINST THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.

THE REAR SEAT HEAD RESTS ON THE 2014 CHEVY SILVERADO Z71 DOUBLE CAB 1500 TRUCKS DO NOT PROVIDE PROTECTION. THEY DO EXTEND UP SOME BUT NOT ONLY DO THEY NOT STAY IN PLACE WHEN EXTENDED UP, THEY ALSO DO NOT EXTEND UP HIGH ENOUGH FOR EVEN A 5' 8" PERSONS HEAD. THE REST STILL ALLOWS THE PASSENGERS HEAD TO HIT THE REAR WINDOW. WHEN ONE RESTS THEIR HEAD BACK THE REST EASILY GOES DOWN AND DOES NOT LOCK IN PLACE. REAR IMPACTS WOULD DEFINITELY RESULT IN A HEAD INJURY. OTHERS ON VARIOUS CHEVROLET ONLINE FORUMS HAVE NOTICED THE PROBLEM AND WILL NOT LET ADULTS RIDE IN THE REAR DOUBLE CAB AREA OF THE TRUCK. I CAN SEND YOU A VIDEO OF THIS PROBLEM IF YOU LIKE. EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED A NEW 2014 CHEVY SILVERADO IN JUNE AND AFTER DRIVING A FEW HUNDRED MILES, I NOTICED THE DRIVERS SEAT WAS NOT VERY COMFORTABLE ON LONG TRIPS. SOON AFTER A NOISE WAS COMING FROM UNDER SEAT. DEALER REPLACED SEAT TRACK BUT WAS NOT INSTALLED PROPERLY AND MY SEAT CUSHION CAME UNATTACHED. DEALER ATTEMPTED TO FIX THE PROBLEM BUT NOISE IS STILL APPARENT. I HAVE READ OTHER COMPLAINTS ABOUT SEATS BEING UNCOMFORTABLE AND I CAN CONFIRM. WHY IS CHEVROLET PUTTING OUT THIS TYPE OF VEHICLES AND EXPECT PEOPLE TO BUY. IF YOU ARE READING THIS DO NOT BUY A CHEVROLET/GMC TRUCK. SAVE YOUR MONEY!!!!! *TR

DRIVER SEAT LOWER CUSHION ROCKS LEFT AND RIGHT AS WELL AS FRONT TO BACK. TOOK VEHICLE IN TO DEALER ON 9/3/14 AND WAS FIXED ON 9/5/14. THE SEAT FELT STURDY UPON PICK UP FROM DEALER. HAVE DRIVEN APPROX 30 MILES SINCE PICKING UP ON 9/5/14. SEAT IS NOW DOING SAME MOVEMENTS AS BEFORE. I HAVE FILED A CLAIM WITH GM CUSTOMER CARE AND THEY STATE THERE IS NOT A FIX FOR THE SEATS AT THIS TIME. I FEEL THIS IS A SAFETY HAZARD AND POTENTIAL CRITICAL FAILURE DURING A CRASH. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DRIVER SEAT WAS NOT STATIONARY AND MOVED AROUND WHILE THE CONTACT OPERATED THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT AUTHORIZED DEALERS WHO STATED THAT THE SHIMS, CLIPS, AND HOOKS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE UNABLE TO TELL THE CONTACT, WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/11/14 UPDATED 10/8/14*CN THE CONSUMER STATED AS OF 9/20/2014 THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 3/23/2015 *JS

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THE DRIVER SEAT WAS EXTREMELY UNCOMFORTABLE AND THE PADDING WAS VERY THIN. AS RESULT OF THE PROBLEM, THE CONTACT HAD TO CONSTANTLY MAKE ADJUSTMENTS WHILE TRAVELING. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6.

WHEN TURNING THE SEAT POPS AND MOVES IN THE DIRECTION YOU ARE TURNING. THE DEALER COULD NOT DUPLICATE. I ADDRESSED IT AGAIN 7-8 MONTHS LATER AND THE DEALER STATED THERE IS NO FIX. THEY SAID IT ONLY HAPPENS WHEN THE SEAT IS IN THE TOP ADJUSTMENT POSITION, THIS IS INCORRECT, IT HAPPENS AT ALL ADJUSTMENTS AS I HAVE TRIED THEM ALL. NEEDLESS TO SAY, THIS WILL GET YOUR ATTENTION ENOUGH TO THINK SOMETHING IS HAPPENING AND YOU JUST CANNOT GET USED TO IT ALMOST A YEAR LATER. IT SCARED MY WIFE AND DAUGHTER ENOUGH TO WHERE THEY WILL NOT DRIVE IT ANY LONGER. *TR

FOUND THAT THE REAR HEAD RESTRAINTS IN THE CREW CAB WOULD NOT RAISE HIGH ENOUGH TO PROTECT AN ADULT SIZE PERSON'S HEAD FROM HITTING THE GLASS OR GETTING A SEVERE NECK INJURY IN A REAR END COLLISION. THIS IS A DESIGN FLAW FOR A VEHICLE MARKETED AS A PEOPLE MOVER. I HAVE ISSUED COMPLAINTS TO CHEVY VIA WEB AND LETTER. OLDER TRUCK (2005) DIDN'T HAVE THIS FLAW IN SAFETY AS THE HEAD RESTRAINTS COULD BE RAISED SIGNIFICANTLY HIGHER. THIS VEHICLE SHOULD BE RECALLED AND A FIX MANDATORY. *TR