Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2023 Volkswagen Atlas — Known Issues & Recalls
Complaints from Jan 2025 to Dec 2024
The most reported issue is air bags problems (18 complaints). 4 complaints involved crashes.
Open Safety Recalls (5)
NHTSA Campaign: 22V152000
Component: AIR BAGS:SIDE/WINDOW
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Risk: A delayed air bag deployment can increase the risk of injury.
Fix: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
NHTSA Campaign: 22V718000
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
Risk: A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
Fix: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
NHTSA Campaign: 22V753000
Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Fix: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
NHTSA Campaign: 24V464000
Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk: A deactivated passenger air bag increases the risk of injury during a crash.
Fix: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
NHTSA Campaign: 25V434000
Component: SERVICE BRAKES
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Owner-Reported Issues (20 of 102)
Engine →5 issues
Your 2023 Atlas may be subject to a recall for engine connecting rod failure (NHTSA Recall 22V753), but the dealership appears to have falsely marked this recall as completed in the system without actually performing the repair work. The dealership initially claimed the recall had been done as part of the Certified Pre-Owned process, but later admitted the work hadn't been performed and promised to complete it. This is a serious safety issue because the engine could fail while driving. The recall repair will need to be completed by an authorized Volkswagen dealership to address the connecting rod defect.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your engine unexpectedly shuts off and stalls while driving, including at low speeds, forcing you to manually restart it—a dangerous situation in traffic. The problem started within your first year of ownership and has persisted through multiple repair attempts; Volkswagen dealerships have identified it as a defective EVAP canister component that has failed even after initial repairs. You're also experiencing remote start failures with error messages. Fixing this will likely require diagnosis and replacement or repair of the EVAP canister and related fuel vapor system components.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your engine randomly shuts off completely while driving at moderate speeds, particularly when approaching or stopping at traffic lights and stop signs. When this happens, a message appears saying "Please start engine manually P," forcing you to shift into park and restart the engine manually — creating a dangerous situation in traffic. This problem has become more frequent over time, and VW dealers won't address it because they can't recreate the issue in their shop, even though you have documented when it occurred.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your engine's oil separator and PCV system failed earlier than normal, causing oil to leak into the engine bay and creating abnormal pressure in the crankcase. This can allow oil to contact hot engine surfaces, which creates a potential fire risk, and can lead to loss of oil pressure and engine damage. Volkswagen issued a service action for this issue, but owners weren't notified before failures occurred. The fix will likely involve replacing the oil separator and PCV system components.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your car's PCV valve (oil separator) has failed twice within 20,000 miles, first around 50,000 miles under warranty and again around 70,000 miles after warranty expired. Both times, you noticed the low oil warning light and saw oil leaking across the top of the engine. A leaking PCV valve can cause excessive oil consumption, oil spraying onto hot engine parts (fire risk), rough idling, and potential engine damage. Fixing this requires replacing the PCV valve assembly, which is integrated into the valve cover.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Exterior Lighting →3 issues
Your headlights aren't working properly, and the daytime running lights don't provide enough visibility. You might not see any warning light on your dashboard about this problem. Other owners have reported similar issues around the same mileage on their vehicles.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your daytime running light on one side has stopped working at 36,000 miles. The entire light assembly will need to be replaced under warranty, and the adaptive cruise control sensor will need to be recalibrated after the repair. This appears to be a recurring problem with this model.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Both of your daytime running lamps have stopped working—the right side failed first around 95,000 miles, followed by the left side around 100,000 miles. Your daytime running lights won't illuminate during the day, which could affect visibility. The fix will likely involve replacing the failed daytime running lamp bulbs or the LED modules on both sides.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Unknown Or Other →2 issues
Your SOS emergency call feature has stopped working and hasn't been restored for several days. This also prevents you from using the mobile app to remotely start your car. You report that Volkswagen customer service won't create a support ticket until a certain time threshold is met, and there's a potential 20-day wait for a response. The issue appears to be related to a recent satellite software update that has affected multiple vehicles.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your car stalled unexpectedly while driving in heavy traffic on the highway, forcing you to restart it by shifting to park, pressing the brake, and using the start button. No warning lights appeared and no diagnostic codes were stored, so the dealership couldn't identify or fix the issue. You believe the charcoal canister (part of the fuel system) may be responsible, and you've found similar reports from other 2023 Atlas owners online. The repair would likely involve diagnosing the fuel system components and potentially replacing the charcoal canister or related emissions equipment.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,engine,fuel/propulsion System →1 issue
Your Atlas suddenly shut off while driving at 65 mph on the highway, requiring you to restart it. The engine restarted but ran very slowly with almost no power, then shut off again as you coasted to the shoulder. Once parked, the car rebooted itself and unexpectedly accelerated on its own while the control system was still processing. After the incident, the car drove normally for 17 miles to a gas station and home without issue, though your instrument panel has shut down before while driving. The underlying electrical or engine control system may need diagnostic testing and possible software updates or component replacement.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,engine →1 issue
Your car hesitates for 5-10 seconds when accelerating from a stop, and this happens frequently though not every time. More concerning, your car unexpectedly shuts off while driving or stopped, requiring you to shift to park and restart it—this has occurred about ten times over two years and has happened in dangerous situations recently. Two dealerships couldn't identify or fix the problem, and Volkswagen initiated a third diagnostic appointment but hasn't followed up with details about what they suspect needs repair.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Power Train →1 issue
Your engine is shutting off unexpectedly while driving at slow speeds and sitting at red lights, even though the car is in Drive mode. When this happens, your instrument cluster shows a 'Please restart the engine' message. You have to restart the engine to continue driving, which creates a safety hazard.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Engine And Engine Cooling →1 issue
Your 2023 Volkswagen Atlas is making an abnormal clicking sound from the engine while driving at various speeds or when parked, and your check engine light is on. A mechanic found that unknown engine parts may be rubbing against each other, and the issue might be related to a known recall campaign. However, your vehicle's VIN wasn't included in that recall, so the manufacturer won't cover it under the recall program.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Power Train,fuel/propulsion System,back Over Prevention →1 issue
Your check engine light came on at 55,000 miles with an error code indicating a problem with the EVAP system leak detection pump. You're experiencing multiple warning alerts every time you start the car, and your backup camera blacks out briefly while beeping new alerts. The dealership wants a $212 diagnostic fee followed by a potential $700–$900 repair, but you report that other VW owners with the same issue received warranty extensions that you were denied. A repair will likely involve diagnosing and replacing the EVAP leak detection pump or related components in the fuel system.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Visibility/wiper →1 issue
Your windshield has developed a crack about 10 inches long where the rearview mirror attaches. This is the second similar crack to appear in almost exactly one year, and you don't believe it was caused by road debris. You're concerned this may indicate a defect with how Volkswagen Atlas windshields are designed or manufactured. The repair will likely involve replacing the entire windshield and ensuring the rearview mirror mounting is properly aligned.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Fuel System, Gasoline →1 issue
Your 2023 Volkswagen Atlas experienced a loss of power when you pressed the accelerator pedal, starting on the first day you owned it. The dealer identified failed carbon and evaporative emission canisters and replaced them twice, but the acceleration problem kept coming back even after each repair. The issue occurred around 38,000 miles and may require further diagnosis or replacement of the emission control components.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,unknown Or Other,fuel/propulsion System →1 issue
Your 2023 VW Atlas is stalling and not responding when you press the accelerator, especially in hot weather. No warning lights appear, so the dealer says nothing is wrong and won't help—even though your car is under warranty. Other owners report the same issue and found that replacing the charcoal canister, purge solenoid, fuel pressure sensor, or updating the software resolved it.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Service Brakes →1 issue
Your car's brakes are making a screeching sound and you feel the car wobbling or slipping when you apply the brakes. You took it to the dealer under warranty, but they found the brake pads and rotors are in good condition and couldn't explain the noise. The dealer may need to inspect the brake system more thoroughly, including caliper operation, brake fluid condition, or other brake components that could cause noise and pedal feedback.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Engine,fuel/propulsion System →1 issue
Your 2023 VW Atlas experienced engine hesitation, rough idling, and near-stalling starting in October 2024 while still under warranty. You provided the dealership with video evidence, but they refused to investigate because no check engine light appeared, and you were sent home without diagnosis. Months later, the problem worsened and was diagnosed as a failed fuel injector requiring nearly $3,000 in repairs, which VW refuses to cover under warranty. Fixing this will require fuel injector replacement or cleaning service.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Get notified when any of these become free repairs
We'll alert you if a new recall is issued for your vehicle — that means a free fix at the dealer.
Related Vehicles
Other Volkswagen Atlas years: