2023 Volkswagen Atlas Fuel System Problems

Your 2023 Volkswagen Atlas experienced a loss of power when you pressed the accelerator pedal, starting on the first day you owned it. The dealer identified failed carbon and evaporative emission canisters and replaced them twice, but the acceleration problem kept coming back even after each repair. The issue occurred around 38,000 miles and may require further diagnosis or replacement of the emission control components.

Car stalled while going down the road. Was able to pull over and as soon as I put the vehicle in park, it cut off and wouldn’t crank back. Had to have the vehicle towed into dealership. They called and said the fuel pump, leak detection pump and wiring harnesses were going to have to be replaced. Vehicle has been at the dealership for 4 weeks now with no ETA on parts arrival.

(part 2) vehicle service records available upon request. The only problem confirmed by the dealership is infotainment system issues on multiple occasions. All aforementioned issues in complaint 1 are legitimate safety issues. If a vehicle is in motion, or needs to be in motion on a public road/highway/crossing railroad & transit tracks, etc. and shuts down, sputters, or lunges, it could be fatal for not only myself and occupants of my vehicle, but could be a danger to others on the road or walkways as well. Further scenarios noted, but not limited to the following: 07/10/23, vehicle lunged forward as if I hit the gas while my foot was firmly pressed on the brake, while waiting to turn onto a busy state road. This is a huge safety issue. I could have rear-ended someone if they were in front of me, or hit into oncoming traffic if anyone was passing by at that moment. 6/25/23, while driving my VW dealership loaner vehicle, a '23 Atlas, engine jumped as if the gas peddle was pressed while at a complete stop in city-setting traffic and moved forward. I reported both incidents to VW dealership. I was told the F5 module was to blame for most issues, due to them being "COVID" era computer chips, and once they became available they would replace. 07/31/23, I was told a new module would not help, that instead a software update to the infotainment system should fix any problems, and the update was performed. To date, three software updates have been performed on this vehicle, including a new F1 module on 10/6/23. All problems still randomly persist, without rhyme or reason. These are not the only problems with this vehicle, per guidelines, I am keeping to immediate safety issues. 09/03/23 VW engaged brakes while backing up onto a brand new driveway with no vehicles, plants, people around. Back-up assist will not shut down while towing cargo carrier unless aftermarket part is purchased, making the vehicle brake as if avoiding crash and jarring occupants.