MyCarTSB

2023 Toyota Rav4 Other Problems

27 owner-reported other complaints from NHTSA data

27
Complaints
2
Crashes
Mar 2026Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (27)

criticalUNKNOWN OR OTHER
Filed: Nov 2025

Your 2023 RAV4 Hybrid may have water leaking into the cabin, where it's causing severe mold growth on the floors, interior panels, and steering components. You and your family may experience dizziness, nausea, headaches, and notice a strong mold smell when inside the vehicle. The dealer confirmed this is not normal wear and tear. Addressing this issue will likely require identifying and sealing the water leak source, removing contaminated materials, and treating or replacing affected interior components.

NHTSA #: 11699395
criticalUNKNOWN OR OTHER
Filed: Apr 2025

After driving through heavy rain for about 20 miles, you parked your car for 5 minutes. When you put it back in drive, the engine shut off and the car started smoking. Now the engine won't start at all. This suggests water may have entered the engine or electrical system, and you should have the vehicle inspected by a mechanic before attempting to restart it.

NHTSA #: 11656842
criticalUNKNOWN OR OTHER
CrashFiled: Aug 2024

While slowly turning into your carport at 1-2 mph, your RAV4 suddenly accelerated on its own and crashed into the carport wall at full throttle, causing the tire to drag along the wall. There were no warning lights or signs of a problem before this happened. You're concerned about using the vehicle and have found reports of similar incidents in other 2023 RAV4s. A dealer inspection and diagnostic scan may be needed to identify whether this is a throttle control, accelerator pedal, or engine management system issue.

NHTSA #: 11607856
criticalUNKNOWN OR OTHER
Filed: Aug 2024

While driving early in the morning on 95 without other traffic nearby, my moonroof exploded. There was no crack of a rock, only a very loud pop. The glass broke outward.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11607762
criticalUNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jun 2024

Your car has unexpectedly accelerated on its own twice within three days while you were trying to park, even though your foot was off the accelerator pedal. When this happened, pressing the brake pedal did not stop the car immediately — you had to pump the brakes repeatedly and in one case shift into park to finally come to a stop. This could indicate a problem with the brake system, accelerator system, or their electronic controls that needs immediate inspection by a Toyota dealer.

NHTSA #: 11592021
criticalUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Apr 2024

Your car is showing multiple warning messages indicating problems with forward collision avoidance, road sign assist, lane tracing assist, and headlights—all suggesting the vehicle isn't safe to drive. You've also experienced screen reboots, unexpected lane change attempts, and one startup failure. The dealership believes a faulty camera is causing these issues, though you suspect it may be a software problem. The repair requires replacement parts that were on backorder as of the complaint date.

NHTSA #: 11582793
criticalUNKNOWN OR OTHER
CrashFiled: Oct 2023

While slowly coasting into a parking space at about 7 mph, your car suddenly accelerated on its own and crashed into a brick building at 12.4 mph despite your attempts to brake. The airbags deployed and you and your husband were injured. Toyota's investigation using crash data found the accelerator pedal was pressed to 100% just before impact and the brake pedal was not applied, but they found no mechanical failure or defect in the accelerator or brake systems. This may involve a detailed diagnostic inspection of the throttle control system, brake system response, and engine management computer for any electronic or mechanical faults.

NHTSA #: 11551174
criticalUNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Filed: Aug 2023

While stopped at a parking garage entrance with your foot firmly on the brake pedal, your engine suddenly revved and the car lurched forward on its own—an unexpected surge that alarmed your passenger. Additionally, you've noticed intermittent delays when pressing the gas pedal, where the car takes several seconds to accelerate, which has made merging into traffic difficult and unpredictable. These issues suggest a problem with how the engine and throttle system are communicating, possibly related to electronic throttle control or fuel delivery timing. A dealer diagnostic scan should identify whether this is an electronic control module issue, throttle position sensor problem, or fuel system malfunction.

NHTSA #: 11541150
highUNKNOWN OR OTHER
Filed: Apr 2026

Your backup camera displays a black screen when you put the car in reverse. You've found that Toyota has issued a recall for this exact problem on RAV4s, but your vehicle's VIN isn't listed under that recall. The dealer confirmed your VIN is excluded from the recall despite experiencing the same issue. The repair will likely involve diagnosing the camera system and replacing or repairing the backup camera or its wiring.

NHTSA #: 11728859
highUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Mar 2026

Your rear window unexpectedly shattered while you were sitting in the driver's seat and closed the door, with no impact or other incident causing it. This suggests a potential defect in the glass or its mounting. The repair will likely involve replacing the rear window assembly.

NHTSA #: 11725668
highUNKNOWN OR OTHER
Filed: Mar 2026

Your rear hatch locks up and fails to open repeatedly, and has also failed to close properly, which damaged your rear taillight. Even after Toyota replaced the hatch struts and hinges twice since January, the problem continues to occur. This appears to be an electrical, mechanical, or computer-related issue that may require diagnosis and repair of the hatch locking mechanism or control system.

NHTSA #: 11723999
highUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Sep 2025

Your 2023 RAV4's forward collision avoidance system stopped working while still under the 36-month warranty. The Toyota dealership found that the forward recognition camera failed internally and needs to be replaced and recalibrated, which would cost about $2,300. Toyota refused to cover the repair under warranty even though the failure happened within the coverage period and warranty mileage.

NHTSA #: 11688915
highUNKNOWN OR OTHER
Filed: Sep 2025

While driving, you heard a loud pop from the roof and discovered your sunroof glass had shattered and was protruding outward, suggesting internal pressure caused it to break from inside the vehicle. The dealership acknowledged this is a known issue in Toyota RAV4 models but refused to cover the damage under warranty. The repair will likely require sunroof glass replacement and investigation of what caused the internal pressure buildup.

NHTSA #: 11686293
highUNKNOWN OR OTHER
Filed: Jul 2025

Your panoramic moonroof spontaneously shattered while driving on the freeway at highway speeds, with the glass breaking upward rather than downward. There were no rocks or debris from other vehicles that could have caused the damage. The break appears to have occurred along the seams on all four sides of the glass panel. The repair will likely require full moonroof replacement and inspection of the roof frame.

NHTSA #: 11674342
highUNKNOWN OR OTHER
Filed: Dec 2024

While driving on the highway, your sunroof glass suddenly shattered inward without any external impact. You heard a popping sound coming from above, and the glass imploded into the cabin. This appears to be a defect affecting multiple RAV4 owners. The repair will likely require replacing the entire sunroof glass panel and possibly the sunroof assembly.

NHTSA #: 11631122
highUNKNOWN OR OTHER
Filed: Dec 2024

Your sunroof suddenly burst while driving just 20 feet from your home on a normal asphalt road with no apparent impact. The dealer is claiming something must have hit it, but you've found multiple reports online of the same issue happening to other 2023 RAV4s. The repair will likely involve replacing the sunroof glass panel and frame.

NHTSA #: 11628401
highUNKNOWN OR OTHER
Filed: Sep 2024

Your moonroof suddenly shattered and exploded while you were driving at 30 mph with the roof closed, making a loud noise like a gunshot. You weren't under an overpass or near other vehicles, so you believe this was caused by a mechanical defect rather than impact from an external object. While you weren't injured since the roof was closed, the flying glass created a road hazard for vehicles behind you. Repair will likely involve removing the damaged moonroof assembly and installing replacement glass or a new moonroof unit.

NHTSA #: 11617270
highUNKNOWN OR OTHER
Filed: Sep 2024

Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11614711
highUNKNOWN OR OTHER
Filed: Nov 2023

Your navigation system frequently loses its location signal and jumps around the map, making it nearly unusable. Additionally, your infotainment system no longer automatically pauses music when you receive or dictate text messages, preventing hands-free messaging while driving. Toyota has acknowledged the navigation issue after months of complaints and is working on a fix. These problems may require a software update or replacement of the head unit's navigation module.

NHTSA #: 11557567
highUNKNOWN OR OTHER
Filed: Aug 2023

Your driver side mirror, passenger side mirror, and rearview mirror vibrate while driving, with the driver side and rearview mirrors vibrating the most. The vibration started immediately when you bought the car in July 2023, and Toyota dealership says it's normal, but you believe it's a safety hazard. The issue may involve tightening or replacing the mirror mounting hardware or adjusting the mirror brackets.

NHTSA #: 11536162
highUNKNOWN OR OTHER
Filed: Jun 2023

When you connect your iPhone 12 to your car's CarPlay system and use navigation apps like Apple Maps, Waze, or Google Maps, the GPS location on the map jumps around erratically—showing your car on the wrong road, pointing the wrong direction, or circling wildly. This causes navigation directions to become incorrect and unreliable. The problem doesn't happen when your iPhone isn't connected to CarPlay, creating a dangerous distraction if you're relying on GPS for directions.

NHTSA #: 11529829
highUNKNOWN OR OTHER
Filed: May 2023

Your rear panoramic sunroof suddenly cracked and shattered with a loud explosion-like sound while you were driving 60 mph on the interstate in clear weather with no visible impact. The crack formed in a connected line around the edges of the glass. Toyota says it was caused by road debris and won't cover it under warranty, with repairs quoted at $14,000.

NHTSA #: 11520009
mediumUNKNOWN OR OTHER
Filed: Oct 2025

You may hear a sloshing sound while driving, which is caused by water accumulating inside your rear passenger door. When you pull up the rubber weather strip at the bottom of that door, water will pour out—owners have reported collecting over 13 cups of water from a single door. This appears to be a recurring issue affecting multiple RAV4 owners, and it happens specifically with the rear passenger door. The fix will likely involve inspecting and resealing the door's drainage system or weather stripping to prevent water from entering.

NHTSA #: 11693810
mediumUNKNOWN OR OTHER
Filed: Jul 2025

Water is collecting inside your rear passenger door instead of draining properly, and you have to manually pull back the door trim at the bottom to get the water out. This buildup can potentially damage the door components over time. The fix will likely involve clearing the door drain holes and checking that the drainage system is functioning correctly.

NHTSA #: 11675480
mediumUNKNOWN OR OTHER,BACK OVER PREVENTION
Filed: Dec 2023

Screen used for backup camera and radio was intermittently non-responsive. Issue has been seen/confirmed at the dealership. Safety concern is the failure/inaccessibility to the safety/visibility feature associated with the reverse camera.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11558305
mediumUNKNOWN OR OTHER
Filed: Nov 2023

Your car's media system frequently disconnects while you're driving, which can be distracting and unsafe—especially on highways or in city traffic when you're relying on navigation. These unexpected interruptions interrupt your use of the system and can make it harder to focus on the road. A fix would likely involve updating the media system software or replacing the connectivity module.

NHTSA #: 11553531
lowUNKNOWN OR OTHER
Filed: Jul 2023

When the AC is turned on, the AC is not blowing cold AC air. Have turned on the AC to the lowest temperature setting, turned the fan to high, activated the circulation button and it’s only blowing room temperature/warm air. Have tried different combinations of the settings and the AC quality is still only blowing room temperature/warm air.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11533478

Other 2023 Toyota Rav4 Issues