2023 Toyota Rav4 Body & Structure Problems

Your car unexpectedly accelerated while you were slowing down to pull into a driveway, causing it to crash into the side of your garage. The right front fender, side panel, and hood were damaged in the collision.

Your brakes failed without warning while you were parking, causing you to hit a pole in a parking garage and sustain an injury requiring medical care. Toyota's independent investigator found no brake issues when they examined the vehicle after the incident. The vehicle was kept at the dealership for nearly two months following the crash.

While driving at highway speed on a clear day, your panoramic sunroof suddenly cracked and shattered inward without any impact or external cause. The crack appeared to start at the seal where the sunroof meets the car body, then the glass imploded onto you. Fixing this will likely require replacement of the entire panoramic sunroof assembly and inspection of the seal integrity.

Your sunroof suddenly shattered and exploded while driving on a clear highway at normal speed with no apparent cause — the glass bowed upward in the middle and a section broke away with a loud bang. There were no road hazards, impacts, or external objects that caused this. This is a serious safety concern since the sudden noise and glass failure could cause a loss of control, and the owner reports finding multiple similar incidents online.

Your car's paint is bubbling and peeling off across multiple exterior surfaces, including the hood, roof, and doors. This issue appeared after about 16 months of ownership and could lead to rust forming on the metal underneath, potentially affecting the structural integrity of your vehicle. The dealership will likely need to sand down the affected areas and apply new paint or clear coat to prevent further rust damage.

Your car's paint is chipping and peeling away on the front, exposing bare metal underneath at less than 8,000 miles—well before normal wear would cause this. The dealership says it will likely rust and needs repainting, but they're telling you to pay for it yourself despite you purchasing paint protection warranties. This is unusual for a new vehicle and shouldn't happen this quickly.

Water is leaking into your rear passenger door, which you may notice as water pooling inside or pouring out when you open the door. You might also hear a sloshing sound when closing that door. Your dealer can address this by inspecting and resealing the door panel to prevent water from entering.