1998 Jeep Grand Cherokee Other Problems
25 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (25)
Within three weeks of installing new Hankook Optimo 724 tires, your driver's side rear tire failed catastrophically at 60 mph on the interstate. The tire's inner and outer walls separated, causing it to fall apart while driving. The tire manufacturer offered only 50% credit toward a replacement, but you were able to return the tires to Walmart under their guarantee and replace them with Goodyear tires instead.
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Your Jeep sometimes stalls at traffic lights and occasionally stops completely while driving, causing all electrical systems to go dead before restarting on its own. A diagnostic check showed no error codes, and replacing various sensors hasn't resolved the issue, though the problem hasn't occurred when the mechanic test-drove it. This intermittent stalling has been happening on and off for a couple of months. The fix will likely involve further electrical diagnostics to identify a connection, battery, or alternator issue that's not being detected by standard diagnostic equipment.
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I RECEIVED A RECALL REGARDING THE TOW HITCH TO PROTECT THE GAS TANK IN REAR END COLLISIONS. I TOOK THE VEHICLE TO HERTRICH OF POCOMOKE, MY CLOSEST JEEP/DODGE/FORD DEALER AND THEY SUPPOSEDLY PERFORMED THE RECALL AND EVERYTHING CHECKED OUT OK WITH THE FACTORY HITCH. I TOOK THE VEHICLE HOME, AND SEVERAL MONTHS LATER WAS UNDER THE JEEP PERFORMING SOME MAINTENANCE. WHEN I LOOKED UP, I NOTICED THAT THE TOW HITCH WAS SEVERLY RUSTED IN SOME SPOTS, AND THERE WERE CHUNKS OF RUST INSIDE THE HOLLOW TOW HITCH. I HAVE BEEN UNABLE TO GET THEM TO DO ANYTHING ABOUT IT, CONTACTING THEM, AND THE MANUFACTURER SEVERAL TIMES.
I HAVE A CAR THAT WAS RECALLED FOR BUYBACK. I CALLED FCA ON 3 OCCASIONS AND THEY REFUSE TO BUYBACK THE VEHICLE.
NOTHING I TRIED TO CALL DEALER AND THEY WERE NOT VERY HELPFUL. I THINK THEY FEEL IF THEY IGNORE PEOPLE THEY WON'T HAVE TO FIX OUR CARS.
THIS VEHICLE IS A SAFETY HAZARD!!! IT JUST DIES AT ANY SPEED. MY DAUGHTER AND HER NEWBORN ALMOST WENT OFF THE ROAD AT HIGHWAY SPEEDS TWICE NOW. JUST ABOUT EVERYTHING HAS BEEN CHANGED AND THE PROBLEM IS STILL THERE. WHY IS NOTHING BEING DONE TO RECTIFY THIS PROBLEM???? JUST GO TO ANY JEEP FORUM AND YOU WILL FIND A MULTITUDE OF PEOPLE POURING THEIR HARD EARNED MONEY INTO THIS SAME PROBLEM AND STILL NO FIX. WHAT DOES IT TAKE TO TO GET ALL OF THESE POTENTIAL KILLER SUV'S FIXED??? A CERTAIN AMOUNT OF DEATHS????????????? *JS
VEHICLE WAS REAR-ENDED WHILE STOPPED AT A TRAFFIC LIGHT.....VEHICLE BACKED INTO ANOTHER VEHICLE THAT WAS ALSO BACKING UP.. *TR
I PURCHASED THIS CAR NEW, AND IN JULY OF THIS YEAR PULLING INTO A BORDER CHECK POINT, THE ENTIRE VEHICLE STARED TO SHAKE VIOLENTLY, I THOUGHT I HAD BLOWN BOTH FRONT TIRES. AFTER A CLOSE INSPECTION BY THE BORDER PATROL THEY COULD SEE NOTHING WRONG, SO I PROCEEDED TO MY DESTINATION. I HAD THE SAME VIOLENT SHAKING AT NO MATTER WHAT SPEED I WAS GOING, IT WAS A HOLIDAY WEEKEND SO I SIMPLY DROVE TO THE SIDE OF THE ROAD AND DROVE 10 MILES TO GET OFF OF THE FREEWAY. WENT TO A TRUCK STOP AND CALLED THE DEALER THEY INFORMED ME THAT IT WOULD NOT HARM THE VEHICLE AND THAT I COULD DRIVE IT INTO TOWN (APPROXIMATELY 19 MILES). IT HAS BEEN WORKED ON SEVERAL TIMES, SO FAR I HAVE HAD A COMPLETE INSPECTION, ALIGNMENT, TIRES TAKEN OFF AND REMOUNTED AND BALANCED, TWO DAYS AGO THEY PUT NEW TIRES ON. FROM ALL OF THE INFORMATION I HAVE FOUND ON THE INTERNET, ANYONE WOULD BE A LITTLE CRAZY TO BUY THIS PRODUCT. HOPEFULLY THEY GET MINE FIXED BEFORE IT KILLS SOMEONE. I NOW HAVE JEEP PRODUCT THAT HAS BEEN BRANDED WITH THE NAME OF DEATH WOBBLE. MAKES ONE REALLY FEEL SAFE. I ALSO SAW MANY ACCIDENTS CAUSED BY THIS SAME PROBLEM. WHY ARE THESE VEHICLES STILL ALLOWED ON THE HIGHWAY? *TT
THE VEHICLES' REAR END PINION GEAR IS MAKING A NOISE. THE MECHANIC INDICATED THAT THEY WERE GOING BAD AND NEEDED TO BE REPLACED OR THE ENTIRE REAR END NEEDS TO BE RE BUILT. PLEASE PROVIDE MORE DETAILS. TS
DEFROSTER DOES NOT WORK. ANTWERPEN DEALER SAID SOMETHING WAS DROPPED IN THERE AND THEY HAD TO CHARGE 600 TO REPLACE IT. I TOOK IT TO A MECHANIC WHO SAID THAT THE CABLE WAS DEFECTIVE AND JEEP NO LONGER MADE IT AND I HAD TO REPLACE THE WHOLE SYSTEM. SINCE THEY MADE A DEFECTIVE PART AND IT IS A SAFETY ISSUE THEY SHOULD FIX IT FOR FREE.
NO SUMMARY. DT
CONSUMER STATES THAT THE INSTRUMENT PANEL LIGHT WILL WORK INTERMITTENTLY CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE SPEEDOMETER, FUEL GAUGE, TACHOMETER, AND OTHER PARTS ON THE INSTRUMENT PANEL BECOME INOPERATIVE WHILE DRIVING. NLM
GAS GUAGE IS ERRATIC. YH
FAULTY INDICATION OF 1/4 TANK REMAINING, WHEN VEHICLE OUT OF FUEL, PREVIOUSLY OKAY.
INSTRUMENT CLUSTER EXPERIENCES INTERMITTENT FAILURE. MJS
MECHANIC CONTACTED JEEP DEALER AND WAS TOLD THAT ALTHOUGH 250,000 JEEPS HAD THIS PROBLEM, THIS PARTICULAR MODEL WAS NOT AFFECTED. NO SAFETY DEFEC TMENTIONED IN THE SUMMARY. *AK
DUE TO CARBON BUILD UP IN THE INSTURMENT PANEL, THE INSTRUMENT PANEL MALFUNCTIONED, CAUSING LOSS OF GAS GAUGE/ODOMETER AND SPEEDOMETER. DEALER CANNOT DETERMINE ON HOW TO FIX THE VEHICLE. BEEN TO DEALER 4 TIMES. *AK
CHECK ENGINE LIGHT CONTINUALLY ILLUMINATES, UNABLE TO DETERMINE FAILURE.
SENSOR IN DASH FAILED CAUSING REAR LIGHTS TO MALFUNCTION. *YC
THE DRIVER'S FLOOR MAT SLID UNDERNEATH THE ACCLERATOR PEDAL, CAUSING THE VEHICLE TO ACCELERATE UNEXPECTEDLY WHICH CAUSED AN ACCIDENT. *ML
NO FAILURE DESCRIBED.
THE JEEP GRAND CHEROKEE DOES NOT HAVE A DOOR INDICATOR LIGHT. WHEN CONTACTING THE DEALER, DEALER STATED THAT IT WAS NOT PART OF VEHICLE. *AK