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1998 Jeep Grand Cherokee Wipers & Visibility Problems

40 owner-reported wipers & visibility complaints from NHTSA data

40
Complaints
1
Recalls
Feb 1999Dec 1997
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Wipers & Visibility Recalls (1)

RECALLCampaign #07E104000

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

Owner Complaints (40)

mediumVISIBILITY
Filed: Dec 2009

HAVE JUST BEEN ADVISED THAT A MOTOR WHICH OPERATES SOME TYPE OF DOOR TO RELEASE HEAT AND AIR IN A 1998 JEEP GRAND CHEROKEE NEEDS TO BE REPLACED. IT APPEARS THAT NO REPLACEMENT IS AVAILABLE AND JEEP HAS A 1200 PART BACKLOG WITH NO PLANS IN THE WORKS TO EVEN BEGIN PRODUCTION OF THIS PART FOR REPLACEMENT. WHILE ONE CAN CONCEIVABLY DO WITHOUT HEAT OR AIR CONDITIONING, THIS IS A DEFINITE SAFETY ISSUE AS HAVING A WORKING DEFROSTER IN THE MIDDLE OF WINTER IS A NECESSITY. *TR

NHTSA #: 10296603
mediumVISIBILITY
Filed: Aug 2008

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER -DOES NOT FUNCTION. *TR

NHTSA #: 10239022
mediumVISIBILITY
Filed: Jun 2008

TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE LIMITED. SINCE PURCHASING THE VEHICLE IN 2006, THE CONTACT HAS EXPERIENCED FAILURES WITH THE POWER WINDOWS. THE MIRRORS ARE SUPPOSED TO BE PROGRAMMABLE. IN ADDITION, WHEN HE SETS THE EXTERIOR MIRRORS TO A CERTAIN POSITION, THE SETTING CHANGES WHEN THE UNLOCK BUTTON IS PRESSED. THE MIRRORS HAVE TO BE READJUSTED EVERY TIME HE ENTERS THE VEHICLE. THE DEALER HAS BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000.

NHTSA #: 10231633
mediumVISIBILITY
Filed: Nov 2007

DEFECTED PARTS/FAILURE: HEATER COIL DEFECTED- BLOWS OUT COLD AIR IN WINTER. EVAPORATER COIL DEFECTED- A/C BLOWS OUT HOT AIR IN SUMMER. *TR

NHTSA #: 10208660
mediumVISIBILITY
Filed: Feb 2007

IN ENGAGEING DOWNWARD, THE RIGHT FRONT POWER WINDOW BEGAN DOWN AND THEN RATICALLY TILTED (APPROX.) 45 DEGREES OUT OF TRACK. (FORWARD MOST ASPECT OF THE WINDOW UP). NOTICING THIS, ALL MOVEMENT WAS STOPPED, THEN AN UPWARD MOTION WAS SLOWLY PROPOSED. THE WINDOW JUMPED UP, OUT OF THE WINDOW FRAME, LEAPED INTO THE (82204493 MOPAR) VISORSHADE PIERCING A HOLE THROUGH THE VISORSHADE ON THE EXTERIOR CENTER OF THE WINDOW FRAME. *NM

NHTSA #: 10183204
mediumVISIBILITY
Filed: Feb 2005

WHILE DRIVING 55-60 MPH THE SUN ROOF GLASS BLEW OFF AND SHATTERED ON THE ROAD.MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED.*AK

NHTSA #: 10113145
mediumVISIBILITY
Filed: Feb 2005

I PURCHASED THE 1998 JEEP BRAND NEW FROM THE DEALER (6/22/98). ON APPROXIMATELY 2/22/01 THE REGULATOR THAT OPERATES THE LEFT FRONT (DRIVER'S SIDE) POWER WINDOW FAILED AND NEEDED TO BE REPLACED. THE DEALER PERFORMED THIS AND SINCE THE VEHICLE WAS STILL UNDER WARRANTY, THERE WAS NO CHARGE. NOW ON 1/26/05 THE REGULATOR ON THE RIGHT FRONT POWER WINDOW ALSO FAILED. I TOOK IT TO MY LOCAL MECHANIC WHO REPLACED THIS REGULATOR AND I WAS CHARGED $407.40 FOR THIS. IT IS MY CONTENTION THAT THIS REFLECTS AN OBVIOUS VEHICLE PART DEFECT. FOR BOTH TO FAIL COMPLETELY OUT OF THE BLUE SEEMS TO INDICATE A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR. I HAVE A 1989 OLDS THAT MY FATHER PURCHASED NEW, AND WE HAVE NEVER HAD TO REPLACE ANY PARTS OF THE POWER WINDOW UNITS. I REQUEST THAT DAIMLER-CHRYSLER REIMBURSE ME FOR THE COST OF $407.40 FOR THE SECOND INCIDENT. *AK *SC *JB

NHTSA #: 10108180
mediumVISIBILITY
Filed: Sep 2004

WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. BUT THIS VEHICLE WAS NOT ON RECALL. *AK

NHTSA #: 10094138
mediumVISIBILITY
Filed: Jul 2003

WHILE DRIVING, THE FACTORY INSTALLED SUNROOF AND THE PIECE WHICH HELD THE GLASS FLEW OFF THE TRUCK. ALL THE WINDOWS INCLUDING THE SUNROOF WERE SHUT. *NLM PH *JB

NHTSA #: 10020054
mediumVISIBILITY
Filed: Jun 2003

MY OUTSIDE REAR VIEW MIRROR HAS TURNED A GOLD COLOR AND YOU CAN NOT SEE OUT OF IT AT NIGHT SAFELY. *AK

NHTSA #: 10021289
mediumVISIBILITY
Filed: Mar 2003

THE MOTOR ON THE POWER WINDOW FAILED. *JB

NHTSA #: 10014696
mediumVISIBILITY
Filed: Mar 2003

POWER WINDOW MECHANISM FAILED, PRESENTING A SAFETY ISSUE BY IMMOBILIZING THE WINDOW. UPON INSPECTION, IT WAS REVEALED THAT JEEP HAS RE-DESIGNED THE MECHANISM BY REPLACING A FAILURE PRONE PLASTIC COMPONENT WITH A METAL COMPONENT. HOWEVER, NO RECALL OR NOTICE WAS GIVEN TO OWNERS OF VEHICLES WITH THE FAILURE PRONE PARTS, AND JEEP ALSO CHARGES FOR THE RE-DESIGNED REPLACEMENT ASSEMBLY. I BELIEVE THIS COMPONENT IS ESPECIALLY LIKELY TO FAIL DURING AN ACCIDENT, ESPECIALLY A ROLLOVER TYPE OF ACCIDENT, WHERE THE WINDOW ASSEMBLY WOULD BE SUBJECTED TO A SUDDEN DOWNWARD FORCE. I HAVE DIGITAL PICTURES OF THE OLD AND REVISED COMPONENTS AND CAN EMAIL THEM IF DESIRED. I ALSO HAVE RETAINED A FAILED ORIGINAL COMPONENT. I KNOW THAT THIS IS A COMMON FAILURE ON JEEP CHEROKEES. *NLM

NHTSA #: 10008401
mediumVISIBILITY
Filed: Sep 2002

DRIVER'S POWER WINDOW MAKES A LOUD GRINDING NOISE WHEN ENGAGED. CONSUMER FEARS THAT WINDOW MAY SHATTER.*AK

NHTSA #: 8019015
mediumVISIBILITY
Filed: Jul 2002

CONSUMER HEARD A POP SOUND WHILE DRIVING AND NOTICED A CRACK ON INSIDE OF PASSENGER FRONT WINDSHIELD. DEALER AND MANUFACTURER HAV ENOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA #: 8015143
mediumVISIBILITY
Filed: May 2002

SUNROOF WAS IN CLOSED LOCKED POSITION AND WAS BLOWN COMPLETELY OFF. *AK

NHTSA #: 762477
mediumVISIBILITY
Filed: May 2002

FRONT WINDSHIELD LAMINATES, MAKING BUBBLES, AND CAUSING DIFFCULTIES FOR DRIVER TO SEE THROUGH WINDSHIELD WHEN LIGHT REFLEXES OFF IT.*AK

NHTSA #: 8009155
mediumVISIBILITY
Filed: Aug 2001

THE REAR WIPER ARM IS NOT GOING ALL THE WAY OVER WINDSHIELD. *YH

NHTSA #: 562549
mediumVISIBILITY
Filed: Aug 2001

THE REAR WIPER ARM IS NOT GOING ALL THE WAY OVER WINDSHIELD. *YH

NHTSA #: 562549
mediumVISIBILITY
Filed: Nov 2000

THE DRIVER'S WINDOW REFUSED TO CLOSE AND THE PASSENGER WINDOW SLIDES DOWN THE DOOR PANEL. *SLC

NHTSA #: 557733
mediumVISIBILITY
Filed: Nov 2000

DRIVERS SIDE POWER WINDOW CABLE BROKE. *AK

NHTSA #: 735949
mediumVISIBILITY,STRUCTURE
Filed: Oct 2000

WHENEVER IT RAINS WATER ENTERS INTO PASSENGER'S COMPARTMENT, WETTING MATS AND CARPET, WHICH COULD CAUSE MOLD TO GROW INSIDE PASSENGER'S COMPARTMENT. THIS COULD ESULT IN A HEALTH HAZARD TO OCCUPANTS OF VEHICLE. ALSO, PROBLEM COULD CAUSE VARIOUS ELECTRICAL PROBLEMS. CONSUMER HAS CONTACTED DEALER. DEALER HAS SEALED WINDOWS, BUT PROBLEM HAS REOCCURRED, DEALER BELIEVED PROBLEM WAS LINKED TO BLOWER UNIT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

NHTSA #: 872869
mediumVISIBILITY
Filed: Apr 2000

WHEN I HAVE TO USE THE WINDSHIELD WIPERS THEY DON'T WIPE THE GLASS CLEAR. THEY HOP AND SKIP ACCROSS LEAVING BLACK RESIDUE AND SMEAR THE GLASS. THIS OBSTRUCTS MY VISION MAKING IT IMPOSSIBLE TO SEE AS CONDITION PROGRESSES.THE DEALER HAS OMITTED A ,BUT SAYS THEY CAN'T FIX IT BECAUSE THE NEW ASSEMBLY IS MADE BY A NEW COMPANY AND THE SPECS ARE WRONG. THIS IS A GREAT HAZZARD! WHAT CAN I DO?*AK

NHTSA #: 721588
mediumVISIBILITY
Filed: Apr 2000

WHEN I HAVE TO USE THE WINDSHIELD WIPERS THEY DON'T WIPE THE GLASS CLEAR. THEY HOP AND SKIP ACCROSS LEAVING BLACK RESIDUE AND SMEAR THE GLASS. THIS OBSTRUCTS MY VISION MAKING IT IMPOSSIBLE TO SEE AS CONDITION PROGRESSES.THE DEALER HAS OMITTED A ,BUT SAYS THEY CAN'T FIX IT BECAUSE THE NEW ASSEMBLY IS MADE BY A NEW COMPANY AND THE SPECS ARE WRONG. THIS IS A GREAT HAZZARD! WHAT CAN I DO?*AK

NHTSA #: 721588
mediumVISIBILITY
Filed: Feb 2000

FRONT PASSENGER SIDE POWER WINDOW MAKES NOISE WHEN RAISING OR LOWERING. YH

NHTSA #: 551041
mediumVISIBILITY
Filed: Sep 1999

REAR WINDSHIELD WIPER.

NHTSA #: 609695
mediumVISIBILITY,AIR BAGS,STRUCTURE
Filed: Jun 1999

SINCE 1/99, WE HAVE ENCOUNTERED NUMEROUS TIMES...THE AIRBAG LIGHT COMES ON, THE SPEDOMETER/TACHOMETER READ "O"...SOMETIMES INCLUDES ALL GAUGES (GAS, OIL PRESSURE, ETC). ALSO, HAD WINDOW MOTOR AND RADIO FRONT REPLACED...RELATED????

NHTSA #: 707419
mediumVISIBILITY
Filed: May 1999

REAR WIPER ASSEMBLY FAILED. MJS

NHTSA #: 545732
mediumVISIBILITY
Filed: May 1999

REAR WINDOW LOCK SOLENOID FAILED. MJS

NHTSA #: 545732
mediumVISIBILITY,AIR BAGS
Filed: Mar 1999

AIR BAG ILLUMINATES WHILE DRIVING FOR 15-25 SECONDS, VEHICLE IS GOING ON THE FOURTH TIME FOR SERVICE, DEFROSTER NOISE MADE WHEN CONTROL KNOW ADJUSTED, FOUND TO BE DEFINATELY NOT WORKING DURING A FREEZING RAIN STORM, HAVING TO STOP A FEW TIMES ON MY WAY TO WORK TO SCRAP THE WINDOWS. THIS HAS BEEN AN ONGOING DEFECT WITH THIS NEW VEHICLE SINCE FIRST HAPPENING IN NOV.1998, EACH TIME THE VEHICLE GOES IN FOR SERVICE AND GETTING IT BACK THE LIGHT WILL COME BACK ON FROM TWO WEEKS - ONE MONTH OF HAVING BACK. ABSOLUTELY GETTING NO HELP, CONCERNS, ANSWERS, RETURN PHONE CALLS, I COULD GO ON FOREVER, MOST IMPORTANTLY ABOUT THE AIR BAG SAFTEY CONCERN. NO ONE SEEMS REAL CONCERNED THAT DEATH COULD POSSIBLE OCCUR WHEN OPERATING THIS VEHICLE. I HAVE GOT THE RUN AROUND FROM THE BEGINNING CONCERNING THE AIR BAG AND MY PERSISTANCE IS MY ONLY HOPE. I HAVE MADE PHONE CALL AFTER PHONE CALL TO DEALERSHIPS, CHRYSLER CUSTOMER SERVICE CENTER, NHTSA, ATTORNEY GENERAL'S OFFICE, AND SAFETY DEPARTS. I AM CURRENTLY WAITING FOR THE VEHICLE TO GO BACK TO THE DEALER AT LEAST FIVE DAYS AFTER NOTIFICATION.

NHTSA #: 704022
mediumVISIBILITY
Filed: Feb 1999

SIDE VIEW MIRROR FELL OFF ON FREEWAY. *YC

NHTSA #: 607544
mediumVISIBILITY
Filed: Feb 1999

SUNROOF MECHANISM FAILED. *YC

NHTSA #: 607839
mediumVISIBILITY
Filed: Feb 1999

INTERIOR REAR VIEW MIRROR FELL OFF.

NHTSA #: 608169
mediumVISIBILITY
Filed: Feb 1999

AUTOMATIC WINDOW SWITCH FAILED. *YC

NHTSA #: 607436
mediumVISIBILITY
Filed: Feb 1999

OUT SIDE REAR MIRROR REMOTE FAILED. YH

NHTSA #: 606536
mediumVISIBILITY
Filed: Nov 1998

WINDSHIELD ADHESION FAILED.

NHTSA #: 542456
mediumVISIBILITY
Filed: Jul 1998

HEADLIGHTS FLICKER WHEN DEFROSTER IS ON. DEALER CLAIMS THIS IS NORMAL OPERATION.

NHTSA #: 537661
mediumVISIBILITY,LATCHES/LOCKS/LINKAGES
Filed: Apr 1998

DOORS CONTINUOUSLY ATTEMPT TO LOCK EVEN AFTER THEY ARE LOCKED. SIMILARLY, ALL 4 WINDOWS ROLLED DOWN APPROXIMATELY 4 INCHES WHILE DRIVING ON THE ROAD.

NHTSA #: 534233
mediumVISIBILITY
Filed: Mar 1998

WHEN ROLLING WINDOW ON BOTH DRIVER'S AND PASSENGER'S SIDES, MOUNTING WILL ROLL UNDER THE WINDOW. ALSO WHEN RUNNING DEFROSTER, HEADLIGHTS WILL BEGIN TO FLICKER AND BEGIN TO DIM OR BRIGHTEN UP INTERMITTENTLY. DEALER CLAIMS THIS NORMAL. *AK

NHTSA #: 822055
mediumVISIBILITY
Filed: Feb 1998

SUNROOF LEAKS WHEN IT RAINS BECAUSE IT WAS INSTALL IMPROPERLY.

NHTSA #: 530799
mediumVISIBILITY
Filed: Dec 1997

REAR WIPER DOES NOT PERFROM PROPERLY.

NHTSA #: 527013

Other 1998 Jeep Grand Cherokee Issues