1998 Jeep Grand Cherokee Wipers & Visibility Problems
40 owner-reported wipers & visibility complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Wipers & Visibility Recalls (1)
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Fix: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Owner Complaints (40)
HAVE JUST BEEN ADVISED THAT A MOTOR WHICH OPERATES SOME TYPE OF DOOR TO RELEASE HEAT AND AIR IN A 1998 JEEP GRAND CHEROKEE NEEDS TO BE REPLACED. IT APPEARS THAT NO REPLACEMENT IS AVAILABLE AND JEEP HAS A 1200 PART BACKLOG WITH NO PLANS IN THE WORKS TO EVEN BEGIN PRODUCTION OF THIS PART FOR REPLACEMENT. WHILE ONE CAN CONCEIVABLY DO WITHOUT HEAT OR AIR CONDITIONING, THIS IS A DEFINITE SAFETY ISSUE AS HAVING A WORKING DEFROSTER IN THE MIDDLE OF WINTER IS A NECESSITY. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER -DOES NOT FUNCTION. *TR
TL*THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE LIMITED. SINCE PURCHASING THE VEHICLE IN 2006, THE CONTACT HAS EXPERIENCED FAILURES WITH THE POWER WINDOWS. THE MIRRORS ARE SUPPOSED TO BE PROGRAMMABLE. IN ADDITION, WHEN HE SETS THE EXTERIOR MIRRORS TO A CERTAIN POSITION, THE SETTING CHANGES WHEN THE UNLOCK BUTTON IS PRESSED. THE MIRRORS HAVE TO BE READJUSTED EVERY TIME HE ENTERS THE VEHICLE. THE DEALER HAS BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000.
DEFECTED PARTS/FAILURE: HEATER COIL DEFECTED- BLOWS OUT COLD AIR IN WINTER. EVAPORATER COIL DEFECTED- A/C BLOWS OUT HOT AIR IN SUMMER. *TR
IN ENGAGEING DOWNWARD, THE RIGHT FRONT POWER WINDOW BEGAN DOWN AND THEN RATICALLY TILTED (APPROX.) 45 DEGREES OUT OF TRACK. (FORWARD MOST ASPECT OF THE WINDOW UP). NOTICING THIS, ALL MOVEMENT WAS STOPPED, THEN AN UPWARD MOTION WAS SLOWLY PROPOSED. THE WINDOW JUMPED UP, OUT OF THE WINDOW FRAME, LEAPED INTO THE (82204493 MOPAR) VISORSHADE PIERCING A HOLE THROUGH THE VISORSHADE ON THE EXTERIOR CENTER OF THE WINDOW FRAME. *NM
WHILE DRIVING 55-60 MPH THE SUN ROOF GLASS BLEW OFF AND SHATTERED ON THE ROAD.MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED.*AK
I PURCHASED THE 1998 JEEP BRAND NEW FROM THE DEALER (6/22/98). ON APPROXIMATELY 2/22/01 THE REGULATOR THAT OPERATES THE LEFT FRONT (DRIVER'S SIDE) POWER WINDOW FAILED AND NEEDED TO BE REPLACED. THE DEALER PERFORMED THIS AND SINCE THE VEHICLE WAS STILL UNDER WARRANTY, THERE WAS NO CHARGE. NOW ON 1/26/05 THE REGULATOR ON THE RIGHT FRONT POWER WINDOW ALSO FAILED. I TOOK IT TO MY LOCAL MECHANIC WHO REPLACED THIS REGULATOR AND I WAS CHARGED $407.40 FOR THIS. IT IS MY CONTENTION THAT THIS REFLECTS AN OBVIOUS VEHICLE PART DEFECT. FOR BOTH TO FAIL COMPLETELY OUT OF THE BLUE SEEMS TO INDICATE A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR. I HAVE A 1989 OLDS THAT MY FATHER PURCHASED NEW, AND WE HAVE NEVER HAD TO REPLACE ANY PARTS OF THE POWER WINDOW UNITS. I REQUEST THAT DAIMLER-CHRYSLER REIMBURSE ME FOR THE COST OF $407.40 FOR THE SECOND INCIDENT. *AK *SC *JB
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF ON THEIR OWN. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. BUT THIS VEHICLE WAS NOT ON RECALL. *AK
WHILE DRIVING, THE FACTORY INSTALLED SUNROOF AND THE PIECE WHICH HELD THE GLASS FLEW OFF THE TRUCK. ALL THE WINDOWS INCLUDING THE SUNROOF WERE SHUT. *NLM PH *JB
MY OUTSIDE REAR VIEW MIRROR HAS TURNED A GOLD COLOR AND YOU CAN NOT SEE OUT OF IT AT NIGHT SAFELY. *AK
THE MOTOR ON THE POWER WINDOW FAILED. *JB
POWER WINDOW MECHANISM FAILED, PRESENTING A SAFETY ISSUE BY IMMOBILIZING THE WINDOW. UPON INSPECTION, IT WAS REVEALED THAT JEEP HAS RE-DESIGNED THE MECHANISM BY REPLACING A FAILURE PRONE PLASTIC COMPONENT WITH A METAL COMPONENT. HOWEVER, NO RECALL OR NOTICE WAS GIVEN TO OWNERS OF VEHICLES WITH THE FAILURE PRONE PARTS, AND JEEP ALSO CHARGES FOR THE RE-DESIGNED REPLACEMENT ASSEMBLY. I BELIEVE THIS COMPONENT IS ESPECIALLY LIKELY TO FAIL DURING AN ACCIDENT, ESPECIALLY A ROLLOVER TYPE OF ACCIDENT, WHERE THE WINDOW ASSEMBLY WOULD BE SUBJECTED TO A SUDDEN DOWNWARD FORCE. I HAVE DIGITAL PICTURES OF THE OLD AND REVISED COMPONENTS AND CAN EMAIL THEM IF DESIRED. I ALSO HAVE RETAINED A FAILED ORIGINAL COMPONENT. I KNOW THAT THIS IS A COMMON FAILURE ON JEEP CHEROKEES. *NLM
DRIVER'S POWER WINDOW MAKES A LOUD GRINDING NOISE WHEN ENGAGED. CONSUMER FEARS THAT WINDOW MAY SHATTER.*AK
CONSUMER HEARD A POP SOUND WHILE DRIVING AND NOTICED A CRACK ON INSIDE OF PASSENGER FRONT WINDSHIELD. DEALER AND MANUFACTURER HAV ENOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
SUNROOF WAS IN CLOSED LOCKED POSITION AND WAS BLOWN COMPLETELY OFF. *AK
FRONT WINDSHIELD LAMINATES, MAKING BUBBLES, AND CAUSING DIFFCULTIES FOR DRIVER TO SEE THROUGH WINDSHIELD WHEN LIGHT REFLEXES OFF IT.*AK
THE REAR WIPER ARM IS NOT GOING ALL THE WAY OVER WINDSHIELD. *YH
THE REAR WIPER ARM IS NOT GOING ALL THE WAY OVER WINDSHIELD. *YH
THE DRIVER'S WINDOW REFUSED TO CLOSE AND THE PASSENGER WINDOW SLIDES DOWN THE DOOR PANEL. *SLC
DRIVERS SIDE POWER WINDOW CABLE BROKE. *AK
WHENEVER IT RAINS WATER ENTERS INTO PASSENGER'S COMPARTMENT, WETTING MATS AND CARPET, WHICH COULD CAUSE MOLD TO GROW INSIDE PASSENGER'S COMPARTMENT. THIS COULD ESULT IN A HEALTH HAZARD TO OCCUPANTS OF VEHICLE. ALSO, PROBLEM COULD CAUSE VARIOUS ELECTRICAL PROBLEMS. CONSUMER HAS CONTACTED DEALER. DEALER HAS SEALED WINDOWS, BUT PROBLEM HAS REOCCURRED, DEALER BELIEVED PROBLEM WAS LINKED TO BLOWER UNIT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WHEN I HAVE TO USE THE WINDSHIELD WIPERS THEY DON'T WIPE THE GLASS CLEAR. THEY HOP AND SKIP ACCROSS LEAVING BLACK RESIDUE AND SMEAR THE GLASS. THIS OBSTRUCTS MY VISION MAKING IT IMPOSSIBLE TO SEE AS CONDITION PROGRESSES.THE DEALER HAS OMITTED A ,BUT SAYS THEY CAN'T FIX IT BECAUSE THE NEW ASSEMBLY IS MADE BY A NEW COMPANY AND THE SPECS ARE WRONG. THIS IS A GREAT HAZZARD! WHAT CAN I DO?*AK
WHEN I HAVE TO USE THE WINDSHIELD WIPERS THEY DON'T WIPE THE GLASS CLEAR. THEY HOP AND SKIP ACCROSS LEAVING BLACK RESIDUE AND SMEAR THE GLASS. THIS OBSTRUCTS MY VISION MAKING IT IMPOSSIBLE TO SEE AS CONDITION PROGRESSES.THE DEALER HAS OMITTED A ,BUT SAYS THEY CAN'T FIX IT BECAUSE THE NEW ASSEMBLY IS MADE BY A NEW COMPANY AND THE SPECS ARE WRONG. THIS IS A GREAT HAZZARD! WHAT CAN I DO?*AK
FRONT PASSENGER SIDE POWER WINDOW MAKES NOISE WHEN RAISING OR LOWERING. YH
REAR WINDSHIELD WIPER.
SINCE 1/99, WE HAVE ENCOUNTERED NUMEROUS TIMES...THE AIRBAG LIGHT COMES ON, THE SPEDOMETER/TACHOMETER READ "O"...SOMETIMES INCLUDES ALL GAUGES (GAS, OIL PRESSURE, ETC). ALSO, HAD WINDOW MOTOR AND RADIO FRONT REPLACED...RELATED????
REAR WIPER ASSEMBLY FAILED. MJS
REAR WINDOW LOCK SOLENOID FAILED. MJS
AIR BAG ILLUMINATES WHILE DRIVING FOR 15-25 SECONDS, VEHICLE IS GOING ON THE FOURTH TIME FOR SERVICE, DEFROSTER NOISE MADE WHEN CONTROL KNOW ADJUSTED, FOUND TO BE DEFINATELY NOT WORKING DURING A FREEZING RAIN STORM, HAVING TO STOP A FEW TIMES ON MY WAY TO WORK TO SCRAP THE WINDOWS. THIS HAS BEEN AN ONGOING DEFECT WITH THIS NEW VEHICLE SINCE FIRST HAPPENING IN NOV.1998, EACH TIME THE VEHICLE GOES IN FOR SERVICE AND GETTING IT BACK THE LIGHT WILL COME BACK ON FROM TWO WEEKS - ONE MONTH OF HAVING BACK. ABSOLUTELY GETTING NO HELP, CONCERNS, ANSWERS, RETURN PHONE CALLS, I COULD GO ON FOREVER, MOST IMPORTANTLY ABOUT THE AIR BAG SAFTEY CONCERN. NO ONE SEEMS REAL CONCERNED THAT DEATH COULD POSSIBLE OCCUR WHEN OPERATING THIS VEHICLE. I HAVE GOT THE RUN AROUND FROM THE BEGINNING CONCERNING THE AIR BAG AND MY PERSISTANCE IS MY ONLY HOPE. I HAVE MADE PHONE CALL AFTER PHONE CALL TO DEALERSHIPS, CHRYSLER CUSTOMER SERVICE CENTER, NHTSA, ATTORNEY GENERAL'S OFFICE, AND SAFETY DEPARTS. I AM CURRENTLY WAITING FOR THE VEHICLE TO GO BACK TO THE DEALER AT LEAST FIVE DAYS AFTER NOTIFICATION.
SIDE VIEW MIRROR FELL OFF ON FREEWAY. *YC
SUNROOF MECHANISM FAILED. *YC
INTERIOR REAR VIEW MIRROR FELL OFF.
AUTOMATIC WINDOW SWITCH FAILED. *YC
OUT SIDE REAR MIRROR REMOTE FAILED. YH
WINDSHIELD ADHESION FAILED.
HEADLIGHTS FLICKER WHEN DEFROSTER IS ON. DEALER CLAIMS THIS IS NORMAL OPERATION.
DOORS CONTINUOUSLY ATTEMPT TO LOCK EVEN AFTER THEY ARE LOCKED. SIMILARLY, ALL 4 WINDOWS ROLLED DOWN APPROXIMATELY 4 INCHES WHILE DRIVING ON THE ROAD.
WHEN ROLLING WINDOW ON BOTH DRIVER'S AND PASSENGER'S SIDES, MOUNTING WILL ROLL UNDER THE WINDOW. ALSO WHEN RUNNING DEFROSTER, HEADLIGHTS WILL BEGIN TO FLICKER AND BEGIN TO DIM OR BRIGHTEN UP INTERMITTENTLY. DEALER CLAIMS THIS NORMAL. *AK
SUNROOF LEAKS WHEN IT RAINS BECAUSE IT WAS INSTALL IMPROPERLY.
REAR WIPER DOES NOT PERFROM PROPERLY.