MyCarTSB

2007 Jeep Compass Steering Problems

64 owner-reported steering complaints from NHTSA data

64
Complaints
3
Crashes
Jan 2017Dec 2011
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (64)

criticalSTEERING,POWER TRAIN,ENGINE
Filed: Jul 2023

Your Jeep Compass stalls out within a minute or two after you fill up with gas, especially once you're in traffic. When this happens, the engine shuts off and you lose power steering and brakes, leaving you with very little control of the vehicle. This is a consistent problem that happens every time you fill up. The fix will likely involve diagnosing the fuel system and engine controls to identify why the engine is shutting down after refueling.

NHTSA #: 11531942
criticalSTEERING,SUSPENSION,STRUCTURE
Filed: Nov 2022

Your Jeep's frame has severely rusted and separated at the welds where the engine and steering components attach, which is a serious safety issue affecting steering control. Multiple dashboard warning lights (traction control, ABS, and cruise control) are illuminated and these systems are no longer working. If this frame failure occurs while driving, it could cause loss of steering control and an accident.

NHTSA #: 11495259
criticalSTEERING,SUSPENSION
Filed: Jul 2021

While driving at 40 mph, your car suddenly swerved into another lane without any warning or input from you. You were able to regain control, but you've noticed the steering feels loose even during normal driving. The mechanic identified extensive corrosion on undercarriage parts and recommended significant front-end repairs to address the steering and suspension issues.

NHTSA #: 11426403
mediumSTEERING,SUSPENSION,STRUCTURE
Filed: Oct 2019

WHILE MOVING , EVERY BUMP OR CRACK IN ROAD CREATED A RATTLE AND THUD AND WOULD VIBRARATE THOUGH STEERING COLUMN. WENT TO REPAIR GARAGE AND WAS SHOWN RUSTED CROSSMEMBER BARELY HOLDING TOGETHER. PLUS SWAY BAR BROKE LOOSE FROM RUSTED AREA

NHTSA #: 11271193
mediumSTEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2019

WHILE DRIVING THE CAR IT STARTED PULLING TO THE LEFT AND STEERING WHEEL WAS SHAKING. THERE WAS ALSO A POUND SQUEALING NOISE. PULLED VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THE DRIVER SIDE FRON TIRE WAS LEANING INWARDS. LOOKED UNDER THE VEHICLE AND NOTICED THE SUB FRAME HAD RUSTED THROUGH AND BROKE.

NHTSA #: 11241539
mediumSTEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Feb 2019

PROBLEMS AFTER FUELING: AFTER FILLING MY VEHICLE UP, WITHOUT FAIL, THE ENGINE STALLS, SHUTS OFF, VIOLENTLY JERKS AND/OR DECREASES SPEED AND THEN RETURNS TO REGULAR DRIVING CONDITIONS. I HAVE CHANGED THE GAS CAP, GAS STATIONS AND OCTANE LEVELS, AS WELL AS THE AMOUNT OF GAS CONSUMED, ALL WITHOUT ANY RESOLVE. ALTHOUGH I NEVER TIP OFF THE GAS TANK, I WILL FILL THE GAS TANK AND I EXPERIENCE ERRATIC BEHAVIOR WITHOUT FAIL. IT DOES NOT MATTER IF I SIT AT THE GAS PUMP OR DRIVE AWAY IMMEDIATELY, THE VEHICLE WILL ENTER A DISTRESSING ROUTINE OF JOLTING, AND TURNING OFF. THIS HAS BECOME A SAFETY ISSUE AT TIMES, THE UNPREDICTABLE BEHAVIOR HAS HAPPENED IN TRAFFIC WHILE CROSSING BUSY INTERSECTIONS, DRIVING DOWN THE HIGHWAY AS WELL AS LEAVING THE PUMP. IF THE VEHICLE IS NOT IN MOTION IT WILL SHUT OFF COMPLETELY. THIS OCCURS WHETHER I'M STILL AT THE PUMP PREPARING TO DRIVE OFF, STOPPING AT A STOP SIGN, OR WHILE WAITING TRAFFIC LIGHT. THE JERKING ERRATIC BEHAVIOR OCCURS ANYTIME THE VEHICLE IS IN MOTION. IT DOES NOT MATTER IF I'M GOING 5MPH OR 60MPH. IT ALWAYS OCCURS WITHING 3 MILES OF FILLING UP THE VEHICLE. TIME IS NOT THE REMEDY BUT RATHER DISTANCE AS THE VEHICLE MY EXPERIENCE ERRATIC BEHAVIOR MULTIPLE TIMES. THIS ISSUE STARTED 3 YEARS AGO AND CONTINUES TODAY. PLEASE INVESTIGATE THIS GROWING PROBLEM AMONG JEEP VEHICLES TO AVOID FUTURE MAJOR ACCIDENTS OR FATALITIES. CONCERNED JEEP COMPASS OWNER.

NHTSA #: 11180628
mediumSTEERING,SUSPENSION
Filed: Nov 2018

HAD A LOT OF BANGING NOISES OVER BUMPS. AFTER AN INSPECTION UNDER CAR, FOUND FRONT & REAR SUB FRAMES ROTTED OUT. ALSO REAR WHEEL BEARINGS BAD, BROKEN ABS TONE RINGS. REAR SUSPENSION LINKS SEIZED TO REAR SUB FRAME. I ALSO HAD TO REPLACE FRONT STRUTS & SWAY BAR BUSHINGS. (VERY POOR FOR A 10 YEAR OLD CAR)

NHTSA #: 11151842
mediumSTEERING,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Nov 2018

AFTER FILLING THE TANK WITH GAS, THE VEHICLE WILL SHUT OFF AFTER ABOUT 1/8 OF A MILE. IT WILL JUST STALL OUT AND LOSE STEERING AND LIGHTS.

NHTSA #: 11150208
mediumSTEERING,SUSPENSION
Filed: Jun 2018

"TAKATA RECALL" EVERY TIME I HAVE TO DRIVE MY 2007 JEEP COMPASS I AM SCARED FOR MY SAFETY AND THE SAFETY OF MY CHILDREN. I HAVE HAD THE WHOLE CONTROL ARM AND TIE RODS REPLACED IN MY JEEP JUST A FEW MONTHS AGO DUE TO VERY LOUD SQUEEKING IN THE REAR END OF THE VEHICLE, IT MAKES THE SOUND WHEN DRIVING SLOW OR FAST, ANY TINY MOVEMENT SUCH AS GETTING IN AND OUT OF THE VEHICLE WHILE NOT RUNNING MAKES THE LOUDEST SQUEAKING SOUND! ITS LIKE NAILS ON A CHALKBOARD! I ALREADY HAVE TO TAKE IT BACK IN DUE TO THE SAME SOUND THE FIX LASTED ABOUT 2 WEEKS! THERE IS SOMETHING MAJORLY WRONG WITH THIS MAKE AND MODEL!

NHTSA #: 11102600
mediumSTEERING,SUSPENSION,POWER TRAIN
CrashFiled: Jun 2018

WHILE COMING TO A STOP, AT A LIGHT IN HEAVY RUSH HOUR TRAFFIC, UPON APPLYING THE BRAKES FELT SHARP JERK IN STEERING WITH A LOUD SNAP NOISE. NOT KNOWING WHAT IT WAS WHEN LIGHT CHANGED AND I PROCEEDED FORWARD APROX. 2-3FT WHEN CAR CAME TO A SUDDEN STOP JERKING TO THE LEFT. IMMEADIATELY PLACED CAR IN PARK AND LOOKED OUT DRIVER SIDE WINDOW TO SEE FRONT LEFT WHEEL ANGLED BACK APROX 35 DEGREES AND JAMED INTO FENDER WELL. CALLED TOW COMPANY AND POLICE ARRIVED TO DIRECT AND DIVERT TRAFFIC, NO POLICE REPORT MADE BY POLICE BECAUSE NO INJURIES OR OTHER VEHICLES INVOLVED. TOW TRUCK DRIVER & POLICE BOTH STATED I WAS FORTUNATE, BECAUSE HAD I BEEN GOING DOWN THE ROAD WHEN IT HAPPEND IT COULD BEEN VERY SERIOUS AND/OR FATAL TO NOT ONLY ME BUT OTHERS AS WELL. CAR TOWED TO NEAREST REPAIR SHOP WERE IT WAS DISCOVERED THAT SUBFRAME ASSEMBLY HAD ACTUALLY RUSTED/ROTTED THROUGH ON LEFT FRONT END OF VEHICLE AND BROKE WITH EVERYTHING ATTACHED TO IT (STEERING LINKAGE, LEFT AXLE, TIE ROD, ETC.) COMING LOOSE. RESEARCHED ONLINE AND FOUND THERE HAND BEEN A SERVICE BULLETIN 23-012-14 ISSUED FOR FRONT AND REAR CROSSMEMBER CORROSION AND LOOKING AT OTHER FORUMS (IE MYJEEPCOMPASS.COM) AND SAFECAR.GOV AS WELL. CONTACTED JEEP CUSTOMER SERVICE GIVEN CASE #34535927.HAD TO PAY TO HAVE CAR TOWED AGAIN, THIS TIME TO A JEEP DEALER TO INSPECT AND CONFIRM SUBFRAME FAILED. WHEN I ASKED WHY THERE WASN'T A RECALL INSTEAD OF JUST A SERVICE BULLETIN THAT NOBODY SEES EXCEPT THE DEALER I COULD NOT GET A STRAIGHT ANSWER. JEEP DID AGREE TO COVER CROSSMEMBER REPLACEMENT AFTER CONFIRMED, BUT NOT TO PAY FOR THE PARTS THAT WERE DAMAGED FROM THE FAILURE OF THE CROSSMEMBER WHICH CAME TO $844.81 I HAD TO PAY. I THINK THAT WOULD BE A SMALL PRICE FOR THEM TO PAY IN LIGHT OF WHAT THE COST COULD AND WOULD HAVE BEEN TO THEM FOR SERIOUS INJURIES AND/OR FATALITY RELATED TO THEIR KNOWN DEFECT. NOW I GET STUCK PAYING FOR THEIR DEFECT.

NHTSA #: 11102640
mediumSTEERING,SUSPENSION,STRUCTURE
Filed: Jun 2018

THIS HAS BEEN A KNOWN PROBLEM A LOT ( WHEN I GOOGLED IT ). THIS IS 100% GOING TO GET SOMEONE HURT OR MULTIPLE HURT !!! THE FRONT CROSS MEMBER AND FRONT SUB FRAME IS TOTALLY RUSTED OUT TO THE THE POINT OF AFFECTING ( STEERING AND STABILITY ) !!! WHAT ARE YOU GUYS WAITING FOR ???????? SOMEONE IS GOING TO GET HURT WITH THIS SERIOUS SAFETY ISSUE !!!!!!!!!!!

NHTSA #: 11099342
mediumSTEERING
Filed: Sep 2017

ROT TO SUB FRAME THAT IS AFFECTING STEERING CONTROL

NHTSA #: 11024867
mediumSTEERING,SUSPENSION,WHEELS
Filed: Feb 2017

DRIVING ON A HIGHWAY AT 35 MPH AND BRAKING FOR A RED LIGHT THE JEEP FRONT END COLLAPSED AND THE VEHICLE SERVED TO THE LEFT. DEALER INSPECTION REVEALED THE FRONT CROSSMEMBER BROKE DUE TO CORROSION. THE REAR CROSSMEMBER WAS ALSO CORRODED. THE UNDERCARRIAGE OF THE VEHICLE SUSTAINED EXCESSIVE & EXPENSIVE DAMAGED. CHRYSLER HAS NO RECALL ON THIS CORROSION PROBLEM ALTHOUGH IT HAS ISSUED AN ACTION UNDER 23-012-14. CUSTOMER NOTIFICATION WOULD PREVENT ANY POSSIBLE ACCIDENTS AND UNDERCARRIAGE DAMAGE BUT NO SUCH NOTIFICATION IS IN EFFECT. A SERVICE VISIT ON 10/2016 WITH INSPECTION DID NOT ALERT THE OWNER OR DEALER TO THIS DANGEROUS CONDITION OF CORROSION OF A CRITICAL STRUCTURE OF THE VEHICLE.

NHTSA #: 10954511
mediumSTEERING,SUSPENSION,STRUCTURE
Filed: Jan 2017

2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE K-FRAME REPLACEMENT/REPAIRS DUE TO CORROSION- REPAIRS WERE PERFORMED BEFORE CONSUMER WAS NOTIFIED OF EXTENDED WARRANTY FOR CORROSION PROBLEMS. *SMD THE INNER TIE ROD END AND FRONT SWAY BAR LINK WERE REPLACED. *JB

NHTSA #: 10938248
mediumSTEERING,SUSPENSION
Filed: Dec 2016

THE VEHICLE WITH APPROX 120000 MILES ON IT IN 11/2015 HAD THE PASSENGER SIDE AND DRIVERS SIDE BALL JOINTS REPLACED. IN 4/2016 THE PASSENGER SIDE BALL JOINT FAILED AND PULLED OUT OF THE STEERING KNUCKLE AS I BACKED OUT OF MY DRIVEWAY, I HAD IT REPLACED. TWO WEEKS LATER THE DRIVER SIDE BALL JOINT PULLED OUT AS I MADE A RIGHT HAND TURN INTO A WALMART PARKING LOT. THE FAILURE CAUSED MY STRUT TO BE BENT, THE INNER AND OUTER TIE RODS TO BE TWISTED AROUND THE HALF SHAFT DRIVE AXLE, AND THE DRIVE AXLE TO BE PULLED OUT OF THE TRANSMISSION. MY LOWER CONTROL ARM NEEDED TO BE REPLACED AS WELL. LUCKILY MOST OF THE DAMAGE WAS COVERED UNDER MY INSURANCE. IF IT HAD HAPPENED ON THE HIGHWAY I'D HAVE NEEDED A CASKET AND AN UNDERTAKER AS WELL! YESTERDAY I WENT TO GET AN ALIGNMENT DONE - AND TO CHECK AS TO WHAT WAS MAKING A CLUNKING SOUND UNDER THE FRONT END - I WAS TOLD I NEED A NEW PASSENGER SIDE LOWER CONTROL ARM, INNER AND OUTER TIE ROD ENDS AND A NEW LOWER BALL JOINT... YET AGAIN! THE THIRD BALL JOINT IN TWO YEARS!!! THIS AUTO I BOUGHT USED FOR $8K IS TURNING OUT TO COST ME TWICE THAT AMOUNT IN REPAIRS. I HAVE NOT DONE A "CARFAX" ON THIS VEHICLE TO DETERMINE HOW MANY TIMES THE FRONT END SUSPENSION ITEMS WERE REPLACED PRIOR MY PURCHASE OF THIS VEHICLE. HOWEVER, HAVING OWNED THIS CAR FOR ONLY A YEAR AND A HALF, IT HAS BEEN IN THE SHOP NEARLY EVERY TWO MONTHS FOR CRITICAL STRUCTURAL, OR ENGINE REPAIRS. WHY HAS THERE NOT BEEN A SAFETY RECALL ON THIS VEHICLE ?!?! THIS CAR IS A LEMON! *TR

NHTSA #: 10929649
mediumSTEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2016

WHILE DRIVING, I STARTED HEARING SOME BUMPING UNDERNEATH MY COMPASS AND A DAY LATER IT KNOCK AND DRIVING ROUGH. I MADE IT TO WORK AND IMMEDIATELY CALL TOW. A DAY AFTER THE TOW, I RECEIVED A CALL FROM THE REPAIR SHOP AND WAS TOLD THAT MY SUB FRAME HAD RUSTED THROUGH AND BROKE. I ONLY HAD THE VEHICLE FOR TWO TEARS AND A FEW MONTHS, AND STILL PAYING FOR IT. I CONTACTED JEEP CORP. AND WAS TOLD THE WAS NOTHING THEY COULD DO FOR ME. MY FIDELITY WARRANTY STATES WHAT THEY COVER, BUT WHEN I CONTACTED THEM THEY TOLD ME THAT AFTER FIVE YEARS THEY DEEMS THE BAD TIE RODS AS WEAR & TEAR. I WAS NEVER TOLD THAT WHEN I PURCHASED THE SERVICE CONTRACT. IF MY PRAYERS AREN'T HEARD, THEN I MUST PAY $2700 OUT OF MY POCKET.

NHTSA #: 10885883
mediumSTEERING,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2015

UPDATE TO COMPLAINT. JEEP DEALER JUST CALLED AND THEY ARE REPLACING THE FUEL TANK AND CHARCOAL CANISTER WAS TOLD THIS WAS A COMMON ISSUE AND THEY HAD SEEN IT BEFORE . THE ROLLOVER VALVE IN THE FUEL TANK WAS BAD AND STICKING OPEN ALLOWING FUEL TO DUMP INTO THE EVAP SYSTEM FILLING THE CHARCOAL CANISTER WITH GAS CAUSING THE STALL . THIS IS A MAJOR SAFETY ISSUE SINCE A FAULTY VALVE WONT SHUT OFF IN THE EVENT OF A CRASH CAUSING A FIRE AND CAN ALSO CAUSE A ACCIDENT FROM STALLING IN TRAFFIC WHILE IN MOTION AND THE STEERING LOCKING UP. I HAVE BEEN IN THE AUTO REPAIR BUSINESS FOR 30 YEARS AT A DEALERSHIP AND SEEN A LOT OF ISSUES BUT NHTSA REALLY NEED TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED IF THEY HAVE NOT ALREADY. JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL

NHTSA #: 10807691
mediumSTEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
CrashFiled: Nov 2015

JEEP COMPASS STALLS AFTER REFUELING IN MOTION ON HIGHWAY, STEERING LOCKS UP WHEN CAR STALLS AND MAKES JEEP UNCONTROLLABLE. HAD JEEP TOWED TO DEALER AND THEY FOUND A BAD CHARCOAL CANISTER WAS "FULL OF FUEL" REPLACED CANISTER DROVE FOR ONE WEEK AND REFUELED MANAGED TO GO 1 MILE AND JEEP STALLED AGAIN AT ABOUT 45 MPH . GOT JEEP STOPPED AND RESTARTED MANAGED TO GET THE LAST 1/2 MILE HOME AND IT STALLED AGAIN PULLING IN DRIVE WAY AND ALMOST RAN THRU THE FRONT OF MY HOUSE BEFORE STOPPING. EXTREMELY UNSAFE CAR RETURNING BACK TO THE DEALER SERVICE DEPT FOR THE 3RD TIME . AFTER READING ONLINE I HAVE FOUND THIS TO BE A COMMON ISSUE ON THE JEEP COMPASS SOME RESULTING IN ACCIDENTS FROM LOSS OF CONTROL. I AM FINDING THE ROLLOVER VALVE IS BAD ALLOWING FUEL TO BE PUSHED BACK THRU THE EVAP SYSTEM CAUSING THE STALL

NHTSA #: 10807330
mediumSTEERING
Filed: Sep 2015

TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT NEEDED AN ALIGNMENT AND THE PASSENGER SIDE INNER TIE ROD, FRONT SWAY BAR LINKS, AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,774.

NHTSA #: 10762123
mediumSTEERING,SUSPENSION,STRUCTURE
Filed: May 2015

I HAD MY VEHICLE IN FOR REGULAR MAINTENANCE AND THE MECHANIC INFORMED ME THE FRONT AND REAR SUBFRAME IS ROTTEN AND HAVE HOLES IN THEM. HE FURTHER STATED THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE AND I SHOULD REPORT THE PROBLEM AND CALL CHRYSLER AS THIS CAN CAUSE SERIOUS PROBLEMS. *TR

NHTSA #: 10714046
mediumSTEERING,SUSPENSION,STRUCTURE
Filed: Apr 2015

SO SINCE I'VE PURCHASED MY VEHICLE. ALL I CAN HEAR IS CLUNKING NOISES AS IF THERE ARE NO SHOCKS OR SUSPENSION TO THIS 2007 JEEP COMPASS 4X4. I BRING MY VEHICLE FOR AN OIL CHANGE AND THE MECHANIC TELLS ME THAT THE FRONT AND REAR SUB FRAMES ARE COMPLETED ROTTED. THESE SUB FRAMES FROM WHAT I KNOW IS VERY DANGEROUS IF NOT TAKEN CARE OF. IT HOLDS YOUR SUSPENSION TOGETHER. WHY ISN'T THERE A RECALL ON THIS MATTER YET? ARE THEY WAITING FOR SOMEONE TO DIE FOR THEM TO MAKE THIS ISSUE A RECALL? *TR

NHTSA #: 10705577
mediumSTEERING,SUSPENSION
Filed: May 2014

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED ON THREE OCCASIONS AND THAT THE TIE ROD ENDS WERE REPLACED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT AN INDEPENDENT MECHANIC TWICE AND THE DEALER ONCE. THE TECHNICIAN WAS UNABLE TO REPLICATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,259. UPDATED 8/19/14*CN UPDATED 9/5/2014 *JS

NHTSA #: 10593401
mediumSTEERING
Filed: Aug 2013

MY JEEP JUST WENT OVER 6 YEARS AS ME AS THE SOLE OWNER. THE JEEP IS NOT USED AS ANY TYPE OF OFF ROADING. HAD ISSUE WITH AN OIL CHANGE THAT BROUGHT CAR INTO JEEP DEALERSHIP. A MINOR CLEANUP WAS ALL THAT WAS NEEDED. HOWEVER, I WAS ADVISED THAT THIS EXTREMELY LOW MILEAGE JEEP HAD TIE ROD ISSUES THAT COULD RESULT VERY SOON IN A TERRIBLE ACCIDENT FOR ME. I HAVE HANKOOK TIRES ON THE CAR. I THOUGHT THE CAR DROVE OKAY. I'M SEEING MANY OTHERS WITH COMPLAINTS ON THE TIE RODS WHERE IT'S BEEN MENTIONED THAT BOLTS WERE NOT FASTENED TIGHTLY CAUSING EARLY FAILURE. AGAIN, APPROXIMATELY 23200 MILES ON A CAR THAT IS BASICALLY DRIVEN TO THE STORE AND CHURCH WITHIN TOWN WITH OCCASIONAL EXPRESSWAY TRIPS OUT OF TOWN. SO, I'M SCARED SILLY THAT IF I DON'T GET THESE FIXED, I'LL KILL ME, ANY OCCUPANTS AND ANYONE ELSE ON THE ROAD AT THE TIME IT DOES FAIL. I WAS TOLD THAT I SHOULD NOT DRIVE CAR WITHOUT BEING FIXED. AND, CHRYSLER DOESN'T THINK THERE'S AN ISSUE HERE? THIS WILL COST ME NORTH OF $1100.00 TO FIX. *TR

NHTSA #: 10536168
mediumSTEERING,SUSPENSION,POWER TRAIN
Filed: Jun 2013

AS I WROTE IN PREVIOUS COMMENTS, I HAVE SPENT OVER $11,000 OVER THIS PERIOD OF TIME. I HAVE REPLACED THE WHEEL HUBS, TIE ROD ENDS, THE FRONT SUSPENSION AND ALL RODS CONCERNING THE REAR. I HAVE REPLACED THE TRANSMISSION AT 98,000 MILES COSTING ME $3200. THE TRANSMISSION COULD NOT BE REPAIRED, THE WHOLE TRANSMISSION HAD TO BE REPLACED. AND YES I HAVE 158,000 MILES, BUT IF YOU COMPARE $11,000 JUST ON REPAIRS TO THIS PILE OF CRAP. I HAVE COMPLAINED BEFORE, AND NOTHING HAPPENS. AS I WAS TOLD THERE WERE 14,000 COMPLAINTS JUST WHAT I HAVE COMPLAINED ABOUT AND STILL NO RECALLS. I HAVE ASKED IF THEY COULD JUST LOOK INTO WHY JEEP COMPASS OWNERS ARE GOING THROUGH TIE ROD ENDS, WHEEL HUBS, SUSPENSIONS. *TR

NHTSA #: 10515148
mediumSTEERING,SUSPENSION,WHEELS
Filed: May 2013

THE CAR BEGAN PULLING IN THE FRONT RIGHT TIRE INTERMITTENTLY. I WAS A HALF MILE FROM HOME, SO I TURNED AROUND TO GO BACK HOME. AS I DROVE INTO THE DRIVEWAY, THE FRONT RIGHT TIRE AND ENTIRE FRONT RIGHT SUSPENSION COMPLETELY FELL DOWN (ALMOST COMPLETELY OFF) AND THE TIRE WAS PUSHED SIDEWAYS AND INTO THE FRAME OF THE WHEEL WELL ON THE CAR. THE CAR CAME TO AN IMMEDIATE AND ABRUPT HALT. HAD I BEEN DRIVING ON THE ROAD WHEN THIS OCCURRED, MY CAR WOULD HAVE FLIPPED AND I WOULD HAVE CRASHED AND COULD HAVE BEEN KILLED! THIS IS A HUGE SAFETY PROBLEM AND DEFECT THAT I BELIEVE SHOULD BE PART OF A RECALL. I HAVE READ MANY REPORTS OF PROBLEMS WITH THIS MODEL/YEAR CONCERNING THE WHEEL BEARINGS, LOWER CONTROL ARMS, AND TIE RODS. I HAVE GREAT CONCERN DRIVING THIS VEHICLE IN THE FUTURE AFTER IT IS REPAIRED. *TR

NHTSA #: 10514120
mediumSTEERING
Filed: Apr 2013

IN 2008 WE PURCHASED THE 2007 JEEP COMPASS BRAND NEW. AT THE TIME IT HAD A LITTLE OVER 100 MILES ON IT. IN 2009 IT FAILED INSPECTION DUE TO WORN TIE-ROD ENDS WHICH WERE COVERED UNDER WARRANTY. AT THAT TIME WE HAD APPROX 35,000 MILES ON IT. IN 2013 AT APPROX 98,000 MILES THE TIE RODS ARE WORN AGAIN, THUS WE FAILED ANOTHER INSPECTION. SINCE OWNING THE 2007 JEEP COMPASS WE HAVE GONE THROUGH 3 SETS OF TIRES, NEEDED NEW BALL JOINTS AND NOW FRONT STRUTS ALSO NEED REPLACEMENT. NOT SURE IF THERE IS A DEFECT IN THE FRONT OF THE VEHICLE WHICH IS CAUSING THESE PARTS TO WEAR OUT QUICKER THEN NORMAL. WHEN I SPOKE WITH THE DEALERSHIP ON THESE LAST SET OF TIE RODS HE TOLD ME ITS BECAUSE OF THE ROADS ARE BAD. I DON'T BELIEVE THAT AS I'VE OWNED 5 VEHICLES IN MY LIFE TIME AND ONLY HAD TO REPLACE THE TIE RODS ONCE. *TR

NHTSA #: 10510029
mediumSTEERING,SUSPENSION
Filed: Oct 2012

ENTIRE SUSPENSION SYSTEM IS NOTHING BUT JUNK. REPLACED TIE ROD ENDS, INNER AND OUTER, BALL JOINTS, SWAY BAR LINKS, STRUTS, HUBS AND AXLE. SOME OF THESE PARTS MORE THAN ONCE. THE TIRE CAME DANGEROUSLY CLOSE TO FALLING OFF THE VEHICLE WITH LESS THAN 24 HR NOTICE THAT SOMETHING WAS WRONG. FAILED INSPECTION LAST YEAR FOR TIE ROD END THAT WAS REPLACED PREVIOUS YEAR. CHRYSLER WILL NOT BUDGE ON TAKING RESPONSIBILITY FOR WHAT MY MECHANIC CALLS "JUNK". DOES SOMEONE HAVE TO DIE BEFORE THEY REACT?? *TR

NHTSA #: 10481531
mediumSTEERING,SUSPENSION
Filed: Aug 2012

JUST LIKE A LOT OF OTHER COMPLAINTS, HAD TO HAVE TIE RODS AND BALL JOINTS REPLACED. SEEM LIKE A LOT OF THE JEEP COMPASSES HAVE THIS PROBLEM. CAN THEY NOT MAKE THEM BETTER. SHOULD BE A RECALL. *TR

NHTSA #: 10471496
mediumSTEERING
Filed: Aug 2012

VEHICLE CREAKS LOUDLY, WHEN I PULL OFF FROM STOPPED AND WHEN REVERSING AND TURNING. DEALER REPLACED RIGHT INNER TIE ROD AND TOLD ME THAT I NEED TO REPLACE LOWER CONTROL ARMS. THERE SEEMS TO BE A THEME ON THIS PAGE, WHY HAS THERE NOT BEEN A RECALL, WITH SUCH AN OBVIOUS PROBLEM WITH THIS YEAR, MAKE AND MODEL OF THIS VEHICLE. I AM DISABLED AND DEPEND ON A SAFE VEHICLE TO GET ME TO MY DOCTOR APPOINTMENTS AND MAINTAIN MY FAMILY. I AM ON FIXED INCOME AND DID NOT ANTICIPATE THAT WE AS CONSUMERS WOULD BE LEFT HOLDING THE BAG ON AN OBVIOUS DESIGN DEFECT, THAT NEEDS TO BE CORRECTED BY THE MANUFACTURER. *TR

NHTSA #: 10468890
mediumSTEERING,SUSPENSION,WHEELS,SERVICE BRAKES
Filed: Jul 2012

HAVE MY VEHICLE IN FOR INSPECTION AND FOUND THAT THE BALL JOINTS, TIE RODS, ROCKER ARMS, BRAKES AND ROTORS HAD TO BE REPLACED ON THE FRONT AND BRAKES HAD TO BE REPLACED ON THE BACK. *TR

NHTSA #: 10467915
mediumSTEERING,SUSPENSION
Filed: Apr 2012

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOINTS THE CONTACT STATED THE FRONT DRIVERS AND PASSENGER SIDE TIE ROD HAD TO BE REPLACED. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE TIE ROD. THE LOWER BALL JOINTS WERE NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 05/11/12 *BF UPDATED 05/21/12

NHTSA #: 10454133
mediumSTEERING,SUSPENSION,STRUCTURE
Filed: Mar 2012

VEHICLE MADE SCREECHING SOUND, COMING FROM THE DRIVER'S SIDE FRONT WHEEL WHILE TRAVELLING AT ABOUT 30MPH. WHEN VEHICLE WAS PARKED, OWNER NOTICED LEFT FRONT WHEEL TO BE TURNED OUT AND STANDING AT AN ANGLE. AFTER RAISING THE VEHICLE, OWNER NOTICED THAT A-FRAME CROSSBAR HAD RUSTED THROUGH COMPLETELY, RENDERING THE FRONT CONTROL ARM BOLT HANGING AWAY FROM THE FRAME. BOTH SIDE'S FRONT TIE RODS AND CONTROL ARMS HAD TO BE REPLACED AT APROXIMATELY 35000 MILES AND 70000 MILES. BOTH SIDE'S LINK TOW AND LINK REAR HAD TO BE REPLACED AT UNDER 70,000 MILES, AS ALL BOLTS HAD RUSTED TO THE FRAME. NEW TIRES WERE PURCHASED AT APPROXIMATELY 35,000 MILES, AGAIN AT 45,000 MILES AND AT 80,000 MILES. SHOCKS FOR FRONT WERE ALSO REPLACED TWICE ON BOTH SIDES. *TR UPDATED 06/14/2012 *JS

NHTSA #: 10452834
mediumSTEERING,SUSPENSION,UNKNOWN OR OTHER
Filed: Feb 2012

I HAVE A 2007 JEEP COMPASS 4X4. SHORTLY AFTER PURCHASING IT I STARTED TO HEAR A THUMPING NOISE IN MY FRONT END WHEN TURNING. I ALSO HEARD A CREAKING NOISE WHENEVER GOING OVER ANY BUMPS OR HITTING ANY POTHOLES. THE NOISE WAS CONSISTENT FOR AWHILE AND THEN WENT AWAY. LAST YEAR I HAD A TIRE BLOW OUT WHILE DRIVING. THE LEFT FRONT TIRE BLEW OUT AND UPON LOOKING AT THE TIRE- THERE WAS VERY OBVIOUS UNEVEN TIRE WEAR. I LOOKED AT THE RIGHT TIRE AND IT LOOKED EXACTLY LIKE THE LEFT TIRE SO WE QUICKLY HAD BOTH FRONT TIRES REPLACED WITH NEW ONES. FIVE MONTHS LATER MY NEW FRONT TIRES WERE BALD ON THE INSIDE. I HAD TO PURCHASE NEW TIRES AGAIN AND WE HAD AN ALIGNMENT CHECK TO LOOK INTO THE FRONT END. I WAS TOLD MY LEFT BALL JOINT AND RIGHT TIE ROD NEEDED TO BE REPLACED. I HAD THE LEFT BALL JOINT DONE. I WAS PLANNING TO HAVE THE TIE ROD DONE WITHIN A MONTH BUT I WAS ADVISED IT NEEDED TO BE DONE NOW. AFTER HAVING THE BALL JOINT DONE MY STEERING IMMEDIATELY STARTED TO PULL TO THE RIGHT VIOLENTLY. I HAD THE TIE ROD DONE THE NEXT DAY. THIS ALLEVIATED THE PULLING ON THE STEERING WHEEL BUT NOW I CAN FEEL SOMETHING ELSE. THE CAR IS NOT HANDLING RIGHT AND IT MAKES ME VERY UNEASY TO DRIVE IT. AFTER DOING SOME RESEARCH ACROSS THE WEB THE SAME PROBLEMS I AM HAVING WITH MY COMPASS ARE BEING EXPERIENCED BY MANY, MANY, MANY PEOPLE WHO BOUGHT THESE VEHICLES. I'M SEEING THAT THIS IS ONLY THE BEGINNING OF WHAT IS GOING TO BE A LONG LIST OF REPAIRS ON THIS VEHICLE'S FRONT END. I'M REALLY SHOCKED THAT THIS PROBLEM HAS NOT BEEN RECALLED. TIE RODS AND BALL JOINTS ARE VERY DANGEROUS. THEY ARE THE COMPONENTS OF YOUR STEERING AND WHEN THEY MALFUNCTION SOMEONE IS GOING TO CRASH. IF EVERYONE WHO BUYS THE SAME CAR HAS THE SAME PROBLEM (AND IT IS DANGEROUS), WHY IS SOMETHING NOT BEING DONE? *TR

NHTSA #: 10449493
mediumSTEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
Filed: Jan 2012

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS, STEERING AND BRAKES WOULD HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA #: 10442356
mediumSTEERING,SUSPENSION
Filed: Dec 2011

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,824. UPDATED 02/0812 *BF THE MECHANIC REPLACED THE LOWER LEFT CONTROL ARM AND LOWER RIGHT CONTROL ARM. UPDATED 02/29/12

NHTSA #: 10441638
mediumSTEERING,SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Nov 2011

I BOUGHT A 2007 JEEP COMPASS 11 MONTHS AGO FROM LITHE CHEVROLET/DODGE/JEEP. IT HAD 64,000 MILES ON IT. IN THE 11 MONTHS THAT I HAVE HAD THE CAR THE RACK AND PINION AND STEERING PUMP HAVE HAD TO BE REPLACED TWICE. AT MY EXPENSE. THE BALL JOINTS HAVE BEEN REPLACED. MY STRUTS AND BRAND NEW TIRES ARE DESTROYED. THE WHOLE BOTTOM OF THE VEHICLE FEELS LIKE IT IS GOING TO SEPARATE FROM THE FRAME. I STARTED HAVING THESE PROBLEMS WITHIN 1 WEEK OF OWNING THE VEHICLE. THE DEALERSHIP WOULD NOT HONOR THE WARRANTY AND WOULD BLOW IT OFF AS ME BEING "SILLY". THE CHECK ENGINE LIGHT HAS BEEN ON 3 TIMES AND RATHER THAN FIXING THE CAR THEY JUST "RESET" THE ENGINE LIGHT. *TR

NHTSA #: 10435436
mediumSTEERING,SUSPENSION
Filed: Oct 2011

LAST SUMMER, I HAD TO HAVE MY FRONT OUTER TIE ROD ENDS REPLACED AT 65,000 MILES. AT THAT TIME I HAD NEW BRAKE PADS INSTALLED. A FEW MONTHS LATER, I STARTED GETTING VIBRATION IN THE STEERING WHEEL UPON BRAKING AND I ALSO WAS TOLD I HAD UNEVEN TIRE WEAR. I TOOK IT TO THE LOCAL CHRYSLER/JEEP DEALER; THEY ALLIGNED IT. THEY NEVER TOLD ME THAT THE STEERING VIBRATION MAY BE CAUSED BY BAD BALL JOINTS. THE STEERING PROBLEM DIDN'T ENTIRELY GO AWAY AFTER THE ALLIGNMENT; IT STEADILY GOT WORSE. I FINALLY TOOK IT TO AN INDPEPENDENT MECHANIC YESTERDAY AND THEY TOLD ME I NEED NEW BALL JOINTS AND CONTROL ARMS IN THE FRONT. I ALSO NEED ONE NEW ROTOR AND THE OTHER ROTOR TURNED. (THIS IS AFTER I HAD NEW BRAKE PADS INSTALLED ABOUT EIGHT MONTHS AGO AND THE ROTORS WERE FINE AT THAT TIME). I WAS QUOTED $663.56 FOR THIS WORK THAT INCLUDED ANOTHER ALLIGNMENT. I HAVE HAD TO REPLACE 50,000 MILE TIRES ONCE AT $600.00 AND TWO MORE TIMES ON THE FRONT AT ABOUT $350.00 EACH TIME. THE VEHICLE HAS ABOUT 107,000 MILES ON IT TODAY. MY COMPLAINTS ARE 1). I DRIVE WITH A TWO YEAR OLD IN THE CAR FREQUENTLY. THIS IS A BLATANT SAFETY RISK THAT JEEP IS DOING NOTHING ABOUT. THERE ARE MULTIPLE COMPLAINTS AND THIS SHOULD HAVE BEEN A SAFETY RECALL. AND 2)., THE MONEY THAT I'VE HAD TO SPEND ON THIS CAR-REPLACING FRONT BRAKE PADS, NEW ROTORS, BALL JOINTS, CONTROL ARMS, TIE ROD ENDS AND TIRES IS RIDICULOUS. I DON'T HAVE MUCH FAITH IN THE DEALERSHIP SINCE THEY DIDN'T IDENITIFY THE BALL JOINT PROBLEM WHEN THEY SHOULD HAVE. I MAY NEVER BUY ANOTHER JEEP PRODUCT AND I WILL CERTAINLY TELL ANYONE THAT ASKS THE EXPERIENCE THAT I HAVE HAD WITH THIS CAR. *TR

NHTSA #: 10430888
mediumSTEERING,SUSPENSION,WHEELS
Filed: Oct 2011

LOSS OF CONTROL WHERE THE CAR JERKED AS IF I HAD HIT A PATCH OF ICE (IN THE SPRING WITH 50 WEATHER) ANYTIME I STEERED TO THE LEFT. HAVE HAD THE BALL JOINTS/CONTROL ARMS REPLACED 4 TIMES SINCE. *TR

NHTSA #: 10430059
mediumSTEERING
Filed: Sep 2011

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED BY AN INDEPENDENT REPAIR SHOP, SHE WAS INFORMED THAT THE TIE RODS AND SUSPENSION SYSTEM WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 26,000.

NHTSA #: 10423093
mediumSTEERING,SUSPENSION
Filed: Aug 2011

FRONT LOWER CONTROL ARMS AND TIE RODS HAVE GONE BAD WITH ONLY 67000 MILES AND LESS THEN 5YRS OLD. *TR

NHTSA #: 10422387
mediumSTEERING
Filed: Aug 2011

LAST YEAR, 2010 I HAD TO REPLACE THE TIE RODS IN MY 2007 JEEP COMPASS 4X4. IT ONLY HAD 36,000 MILES AT THE TIME. NOW I'M TOLD THE BALL JOINTS ARE BAD. I CAN'T DRIVE MY CARE BECAUSE IT THROWS ME ALL OVER THE ROAD. A VERY DEFINITE SAFETY PROBLEM, NOT TO MENTION THE MONEY I'M SHELLING OUT FOR THE REPAIRS. *TR

NHTSA #: 10420889
mediumSTEERING,SUSPENSION
Filed: Jun 2011

I WAS INFORMED BY THE DEALERSHIP OF WHICH I PURCHASED MY VEHICLE THAT MY VEHICLE REQUIRES FRONT CONTROL ARMS AND TIE RODS WHICH WAS GIVEN AN ESTIMATE OF ABOUT $900.00 TO CORRECT. MY VEHICLE HAS 17,000 MILES AND IS OUT OF WARRANTY, HOWEVER, I VIEWED NUMEROUS COMPLAINTS ONLINE OF THE SAME NATURE ON THE SAME YEAR, MAKE, AND MODEL VEHICLE. THIS APPEARS TO BE A DEFECT FROM THE MANUFACTURER SINCE THERE WERE SO MANY IDENTICAL COMPLAINTS INDICATED ONLINE. THE DEALERSHIP REQUESTED I DO NOT DRIVE THIS VEHICLE UNTIL REPAIRED DUE TO A SAFETY ISSUE. THE DEALERSHIP ALSO SAID THE ITEMS WHICH NEED TO BE REPAIRED WILL BE REPLACED WITH A BETTER QUALITY AND THIS OCCURRED ON MANY OF THESE VEHICLES FROM THIS PARTICULAR YEAR. *TR

NHTSA #: 10408607
mediumSTEERING,SUSPENSION
Filed: Jun 2011

I GOT A FLAT TIRE ON MAY OF 2011, AFTER TAKING IT TO A TIRESHOP I WAS INFORMED THAT I NEEDED 2 LOWER CONTROL ARMS, AND TIRE RODS. THERE WAS ALSO UNEVEN WEAR ON THE FRONT TIRES. *TR

NHTSA #: 10407116
mediumSTEERING,SUSPENSION
Filed: May 2011

2007 JEEP COMPASS 4X4 WITH APPROX. 41,0000 MILES NEEDS TIE RODS LOWER BALL JOINT/ARM. BALL JOINTS ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. I JUST PAID $2,000 TO HAVE MY COMPASS FIXED. I CHECK WITH JEEP BEFORE IT WAS FIXED THE 800 NUMBER SAID IT WAS COVERED UNDER THE 5 YR POWERTRAIN, I CALLED THE GARAGE WERE MY CAR WAS THEY SAID THEY DID NOT THINK SO THEN I CALLED THE DEALER WHO SAID IT WAS NOT COVERED. AFTER MY CAR WAS IN PIECES MY DEALER TOLD ME I SHOULD OF BROUGHT THE CAR THERE THEY MAY OF BEEN ABLE TO GET SOME HELP FOR ME. NICE TIME TO TELL ME WHEN IT WAS IN PIECES. I FILED A COMPLIANT WITH JEEP BUT SINCE THIS IS A SAFETY HAZARD I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE. IF I HIT A POT HOLE I WOULD OF LOST CONTROL OF THE CAR AND HURT MYSELF OR SOMEONE ELSE. WHAT DOES IS TAKE FOR THE NHTSA TO MAKE JEEP RECALL THE 2007 COMPASS TO FIX THIS. THIS IS A MAJOR SAFETY ISSUE. ARE WE GOING TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOMETHING IS DONE TO ISSUE A RECALL. HOW PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE. . *TR

NHTSA #: 10402774
mediumSTEERING,SUSPENSION
Filed: Jan 2011

TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE BEGAN TO PULL TO THE RIGHT AND WANDER OUT OF THE LANE CAUSING DIFFICULTY TO STEER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWO TIMES WHERE THE FRONT STABILIZER SWAY BAR AND RACK AND PINION WERE REPLACED. ALSO, THE TIE ROD WAS REPLACED TWICE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY INFORMED THAT THE SAME PARTS WHICH WERE PREVIOUSLY REPLACED HAD FAILED FOR THE THIRD TIME. THE TECHNICIAN STATED THAT THE FAILURES WERE COMMON ISSUES WITH THE MODEL YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,693.

NHTSA #: 10379341
mediumSTEERING,SUSPENSION
Filed: Nov 2010

2007 JEEP COMPASS NEEDED TIE ROD ENDS REPLACED AT ANNUAL INSPECTION AT 49000 MILES AND BALL JOINTS NEED REPLACED AT 70000 MILES! JEEP WILL NOT COVER THEM AND THEY ARE THE ONLY ONES WHO MAKE THE BALL JOINTS HOW CONVENIENT. MECHANIC SAYS THEY ARE ONLY LASTING AN AVERAGE OF40-70K MILES AND TO GET RID OF THE VEHICLE. TIE ROD ENDS HAVE 25000 MILES ON THEM AND HE SAID WILL NEED REPLACED IN ABOUT A YEAR AGAIN! UPDATED 01/13/11*BF *TR

NHTSA #: 10363538
mediumSTEERING
Filed: Oct 2010

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE DRIVER NOTED A RATTLE WHILE SHE WAS DRIVING. THE CONTACT WAS INFORMED BY THE DEALER THAT BOTH OUTER TIE RODS WERE LOOSE AFTER A ROUTINE OIL CHANGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,480.

NHTSA #: 10362777
mediumSTEERING,WHEELS
Filed: Oct 2010

2007 JEEP COMPASS. AT APPROX 100K MILES I TOOK IT TO THE DEALER FOR ROUTINE SERVICE. TECHNICIAN INFORMED ME THAT THE TIE RODS WERE BAD ON FRONT DRIVER SIDE, SHOWED ME PLAY IN THE WHEEL. SAID IT NEEDED TO BE FIXED. I AGREED TO HAVE NEW TIE RODS PUT ON. ONE MONTH LATER THE CAR BEGAN TO HANDLE ERRATICALLY, I TOOK BACK TO THE SAME DEALER AND ASKED TO INSPECT THEIR PREVIOUS WORK AND SEARCH FOR THE HANDLING/STEERING PROBLEM. AFTER TWO HOURS THEY INFORMED ME THEY COULD FIND NOTHING WRONG. 7 MONTHS LATER, WHILE DRIVING WITH MY 6 MONTH OLD IN THE CAR THE FRONT LEFT CONTROL ARM BROKE AND THE FRONT DRIVER SIDE WHEEL ACTUALLY BROKE OFF AT THE LOWER BALL JOINT WHILE THE CAR WAS IN MOTION. REPLACING CONTROL ARMS AND BALL JOINTS ON BOTH SIDES PLUS TWO NEW FRONT TIRES NETTED A TOTAL REPAIR COST OF $1400 ... THIS IS ON TOP OF THE PREVIOUS REPAIR COST TO REPLACE THE TIE RODS. *TR

NHTSA #: 10361305
mediumSTEERING
Filed: Sep 2010

2007 JEEP COMPASS CONTROL ARMS, RIGHT OUTER TIE ROD. I WAS HEARING SOME SQUEAKING WHEN I HIT A BUMP AND A LITTLE GRINDING AS I PULLED UP TO TRAFFIC LIGHTS. I TOOK THE VEHICLE INTO GET AN OIL CHANGE AND ASKED FOR THE MECHANIC TO CHECK IT OUT. I WAS TOLD THE VEHICLE IS UNSAFE TO DRIVE DUE TO TOTAL FAILURE OF THE CONTROL ARMS. COST TO FIX: OVER $1000. WITH THE CONTROL ARMS BEING SUCH A COMMON ISSUE WITH THIS VEHICLE, JEEP SHOULD REALLY CONSIDER ISSUING A RECALL. *TR

NHTSA #: 10357066
mediumSTEERING
Filed: Sep 2010

2007 JEEP COMPASS STEERING BALL PROBLEM COST $1000 VERY DANGEROUS FRONT LOWER CONTROL ARMS HAD TO BE REMOVED AND REPLACED. BALL JOINT PROBLEMS, COULD HAVE LOST CONTROL OF THE CAR. *TR

NHTSA #: 10354971
mediumSTEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,TIRES
Filed: Aug 2010

TOOK CAR TO MY MECHANIC FOR AN OIL CHANGE. AFTER PUTTING CAR ON THE LIFT HE USUALLY DOES AN INSPECTION, BRAKES, EXHAUST, TIRES , STEERING , ETC.WHEN CHECKING FOR PLAY ON THE FRONT WHEELS HE NOTICE A VERY DANGEROUS PLAY ON BOTH FRONT WHEELS, MORE SEVERE ON THE RIGHT SIDE DUE TO FAILING BALL JOINTS. CAR IS A 2007 JEEP COMPASS WITH 60,000 MILES. *TR

NHTSA #: 10352443
mediumSTEERING,SUSPENSION
Filed: Aug 2010

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE WAS BEING SERVICED AT AN AUTHORIZED DEALER WHEN THE MECHANIC ADVISED THE CONTACT THAT THE FRONT TIE RODS AND LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 16,430.

NHTSA #: 10352161
mediumSTEERING,SUSPENSION
Filed: Jul 2010

I BOUGHT MY JEEP COMPASS LESS THAN A YEAR AGO WITH 42,000 MILES. ITS NOW ABOUT 10 MONTHS LATER AND I HAVE 46,000 MILES ON THIS JEEP (I.E. I DON'T DRIVE IT A TON) I HAVE DONE ZERO OFF ROADING AND I ALWAYS TRY TO AVOID POTHOLES AND BAD ROADS. TOOK IT IN TO INVESTIGATE SOME LOUD NOISES COMING FROM FRONT... ONLY TO FIND OUT THAT MY LOWER CONTROL ARMS HAVE TO BE REPLACED DUE TO BAD BALL JOINTS, OUTER TIE RODS ON BOTH SIDES IN THE FRONT, AND NEW BRAKES AND FRONT LEFT ROTOR NEEDED TO BE REPLACED. I FIND THESE PROBLEMS TO BE ABSURD, CONSIDERING THE AMOUNT OF MILES ON THIS VEHICLE. ALL OF THIS COSTING OVER $1000 TO REPAIR. JEEP NEEDS TO STAND BEHIND THEIR PRODUCT AND CLEARLY RECALL THESE ISSUES. I AM NOT HAPPY AFTER READING ALL OF THE SIMILAR PROBLEMS OF OTHER JEEP COMPASS OWNERS; AND IT MAKES ME EVEN MORE UPSET TO LEARN THAT MOST OF THESE PROBLEMS ARE RE-OCCURRING WITHIN 2-3 YRS. THIS NEEDS TO BE ADDRESSED.. ORJEEP WILL BE LOSING MY BUSINESS IN THE FUTURE... THANKS! *TR

NHTSA #: 10346032
mediumSTEERING,SUSPENSION
Filed: Jul 2010

TOOK 2007 JEEP COMPASS IN FOR OIL CHANGE, MENTIONED RATTLING NOISE IN FRONT END. MECHANIC FOUND THAT BOTH LOWER CONTROL ARMS/BALL JOINTS NEED TO BE REPLACED. JEEP ONLY 3 YEARS OLD AND GUESS WHAT WARRANTY EXPIRED! TOTAL REPAIR COSTS ~ 700 DOLLARS. NO RECALL AS OF YET, BUT THERE SHOULD BE CONSIDERING COUNTLESS OTHER COMPASS OWNERS ARE EXPERIENCING THE VERY SAME PROBLEM. *TR

NHTSA #: 10345911
mediumSTEERING,SUSPENSION
Filed: Jul 2010

2007 JEEP COMPASS BALL JOINTS ON PASSENGER AND DRIVERS SIDE BOTH FAILED AT 56,000 MILES. NEVER BEEN OFF ROAD JUST NORMAL EVERY DAY DRIVING. PARTS HAVE BEEN REPLACED, AND OLD PARTS ARE AVAILABLE FOR INSPECTION. *TR

NHTSA #: 10342113
mediumSTEERING,SUSPENSION,STRUCTURE
Filed: Jun 2010

FRONT END WOULD SHAKE WHEN COASTING AT 40 MPH. TOOK THE CAR IN TO THE DEALERS WITH 44,179 MILES AND THEY TOLD ME I NEEDED TO REPLACE FRT LOWER CONTROL ARMS LEFT OUTER TIE AND RT INNER TIE ROD CAUSE THEY WERE ALL WORN OUT. SO THEY REPLACED THEM ALL. ALL NEW PARTS AND $1034.00. *TR

NHTSA #: 10335338
mediumSTEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
Filed: May 2010

2007 JEEP COMPASS ISSUES WITH BRAKES PADS, ROTOR SUSPENSION ,TIE RODS,BALL JOINT, STRUTS, SWAYBAR, SWINGBAR FULL FRONT SUSPENSION AND FRONT BRAKES AND ROTORS. IN 1/20/10 I BROUGHT ME JEEP COMPASS IN BECAUSE OF NOISE FOUND OUT THAT I NEED STRUTS FRONT BRAKES AND ROTORS OUTER TIE RODS A WHEEL ALIGNMENT IT CAUSE ME OVER A THOUSAND DOLLARS NOW 4 MONTHS LATER I HAVE MORE ISSUES WITH THE CAR SO I BRING IT BACK NOW THEY SAID THAT I NEED BALL JOINT SWAYBAR SWING BAR AND BEARINGS AND THE REAR BRAKES AND ROTORS ETC THIS IS GOING TO COST ME 1300 NOW THAT I THINK ABOUT IT I NEVER HAD A CAR THAT HAD SO MANY PROBLEMS MY CAR HAS ONLY 29000 MILES ITS 3 YEARS OLD WHY DOES IT NEED THIS MUCH WORK EVEN THE MECHANIC SAYS THIS CAR HAS ALOT OF ISSUES WHIT THE FRONT END AND STEERING AND SUSPENSION AND I OWNED OTHER CARS THAT ARE OLD AND HAVE NOT ANY ISSUES WITH THE CAR EXCEPT THE REPLACING BRAKE PADS AND OIL CHANGES THERE HAS TO BE AN ISSUE THAT I THINK SHOULD BE LOOKED AT WHY THESE PARTS ARE FAILING SO SOON THANK YOU. *TR

NHTSA #: 10332490
mediumSTEERING,SUSPENSION
Filed: Apr 2010

2007 JEEP COMPASS WITH 41,000 MILES. TOOK IT IN FOR OIL CHANGE AND TO INVESTIGATE CLUNKING NOISE IN THE FRONT END. MECHANIC DISCOVERD LEFT AND RIGHT SIDE LOWER CONTROL ARMS/BALL JOINTS BADLY WORN. COST TO REPAIR...$900. *TR

NHTSA #: 10325590
mediumSTEERING
Filed: Apr 2010

2007 JEEP COMPASS TIE ROD AND CONTROL ARM FAILURE.

NHTSA #: 10323456
mediumSTEERING,SUSPENSION
Filed: Feb 2010

MY JEEP COMPASS 2007 WENT IN TO HAVE THE TWO FRONT TIRES REPAIRED. THE REPAIR MAN FOUND THAT MY LOWER BALL JOINTS AND LEFT OUTER TIE ROD WERE "TRASH". THE LEFT SIDE HAD FALLEN APART. I CALLED JEEP TO SPEAK TO THEM IN REGARDS TO THIS AFTER CHECKING IT OUT ONLINE TO FIND THAT MANY JEEP COMPASS OWNERS HAVE HAD THE SAME PROBLEM. OBVIOUSLY THE EQUIPMENT THEY ARE USING OR THE PEOPLE WHO ARE PUTTING THEM TOGETHER ARE NOT EITHER FAULTY OR NOT WELL DONE. THIS IS A WIDE SPREAD PROBLEM. JEEP DID OFFER TO PAY FOR THE REPAIR IN THE "EVENT THAT IT TRULY WAS A DEFECT". THE PROBLEM IS MY JEEP IS NOT A CHRYSLER DEALER AND WHERE IT'S AT AND THE CONDITION IT IS IN, IT WOULD COST ME NEARLY $500 PLUS TO GET TO ONE. WITH THAT JEEP WOULD NOT HELP ME. I AM STUCK PAYING FOR THE REPAIR OF A VEHICLE THAT HAS FAULTY PARTS AND WORKMANSHIP. THIS IS NOT A SINGLE EVENT... AND I ASK THAT YOU FORCE JEEP CHRYSLER TO RECALL THIS VEHICLE FOR THIS DEFECT. I WILL BE GETTING MY CAR REPAIRED RIGHT WHERE IT'S AT, BUT I WILL BE PURSUING JEEP LEGALLY THROUGH THE ATTORNEY GENERALS OFFICE, BETTER BUSINESS BUREAU ECT UNTIL THIS MATTER IS RESOLVED. *TR

NHTSA #: 10313662
mediumSTEERING,SUSPENSION
Filed: Feb 2010

I HAVE A 2007 JEEP COMPASS WITH 55,000 MILES, THE LOWER BALL JOINTS AND TIE ROD ENDS HAVE TO BE REPLACED. IN MY OPINION AND THE REPAIR SHOPS OPINION THIS IS EXTREMELY PREMATURE FOR REPLACEMENT OF THESE PARTS. THE COST OF REPLACEMENT OF THESE PARTS ARE NOT CHEAP EITHER. I KNOW I AM NOT THE ONLY ONE WITH THIS SAME PROBLEMS WITH THIS VEHICLE OR THE SISTER VEHICLE TO THIS, THE JEEP PATRIOT. I HAVE READ NUMEROUS OTHER COMPLAINTS ON VARIOUS WEBSITES ABOUT THIS SAME PROBLEM WITH JEEP CUSTOMERS WITH LESS MILES THAN MINE. WHAT REALLY FRUSTRATES ME THE MOST IS THAT CHRYSLER WILL NOT EVEN ACKNOWLEDGE THE PROBLEM. AND KEEP CHARGING $800.00 TO REPAIR THIS PART THAT WILL HAPPEN AGAIN AND AGAIN! THIS IS A VERY DANGEROUS PROBLEM. MY VEHICLE WAS AT THE POINT WHERE THE BALL JOINTS AND TIE ROD ENDS ARE ABOUT READY TO BREAK. THANKS FOR YOUR TIME. *TR

NHTSA #: 10307888
mediumSTEERING,SUSPENSION
Filed: Aug 2009

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A RATTLING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE OUTER DRIVER'S SIDE TIE ROD AND CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 53,800 AND FAILURE MILEAGE WAS 6,762. UPDATED 09/11/09 *BF UPDATED 09/15/09.*JB

NHTSA #: 10280241
mediumSTEERING
CrashFiled: Jun 2009

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE LEFT. HE PROCEEDED TO MANEUVER THE VEHICLE BACK TO THE RIGHT, BUT WAS UNSUCCESSFUL. HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE HEAD-ON. THERE WERE NO FAILURES PRIOR TO THIS INCIDENT. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE ADJUSTER SPECULATED THAT THE STEERING SYSTEM MAY HAVE CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 24,000.

NHTSA #: 10272518
mediumSTEERING
Filed: Jun 2008

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND STATED THAT THE FRONT TIE ROD FAILED. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE THIS FAILURE REPAIRED, BUT THE PART WILL BE UNAVAILABLE UNTIL JULY OF 2008. SHE STATED THAT IF THE TIE RODS FAIL, THE VEHICLE COULD FLIP OVER. THE FAILURE MILEAGE WAS 73,535.

NHTSA #: 10231683

Other 2007 Jeep Compass Issues