2017 Jeep Cherokee Cruise Control Problems
23 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (23)
There was no accident but I would like to prevent one. I believe there should be a recall on my vehicle regarding the service shifter. This defect could potentially result in power loss to the front wheels and the transmission being impossible to put into park.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
On october 23, 2018 I was traveling down the highway when I slowed up to make a turn and the truck turned off while turning with a vehicle behind me. Thank god I was able to steer the vehicle to the side of the road.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I was driving down a side road, going about 20mph when it was like my jeep shifted into neutral. It completely stalled. The battery light flashed on the dashboard and a message popped up that said vehicle must be in gear, alternating with a shift to park or neutral, press brake to select gear message.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
After starting the car and shifting to reverse the car stalls. Also while driving the car has displayed three times in different occasions displays "service shifter" and the lights turn red on the shift stick (keep in mind the car is automatic with 9 speed transmission). I just got the car a week ago and I am scared to drive it.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
My 2017 has experienced multiple loss of power events( two on the highway!). The vehicle’s transmission will disengage and I will have to coast to the side of the road. My ignition is still on but have been told previously that my PTU needs replacing.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
When accelerating the vehicle has a hard shift every now and then that’s very noticeable. Seems to be slipping or having trouble shifting occasionally when trying to get up to speed.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Vehicle started rapidly accelerating and was unable to turn off cruise control. Dash lights flashed on and off. Had to put the car in neutral and slow to a stop.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The shifting of the vehicle is erratic. Sometimes when accelerating it will not change gears, redlining before it eventually does shift, lurching the car forward. This can take an extremely long time for the car to shift like it should and is a safety concern in traffic as others are not expecting this odd behavior.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
While driving the vehicle, the engine just shut off and all warning lights were displayed. Luckily I was not in heavy traffic or on highway. Had to wait about 30-45 seconds before it would restart.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The speed control in my car went wacko a couple of weeks ago. Sped up from 45mph to 56mph.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I was taking my car out of park when I noticed a really loud clicking noise coming from the shifter. I took it back to the dealership and I was told that the shifter would be replaced. When I picked my truck up the noise was even louder, and this time I had an error message on my dash board that read "service shifter".
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Tl* the contact owns a 2017 jeep cherokee. While driving 65 MPH with the cruise control activated, the vehicle independently accelerated and the engine revved. After applying the brakes, the vehicle resumed normal speed.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The following occurred at approximately 10:40 am: While traveling on our way home from grocery shopping, heading west on G Ave (Kalamazoo County, Michigan, on the north side of WalMart), cruise control was set to 53 MPH (55 MPH speed zone). Vehicle began to accelerate up to 59 MPH, well beyond speed control setting, whereupon I pushed the “Cancel” button.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
While driving on hwy 395 traveling north from spokane, wa, with cruise control set at 60 MPH, after cresting a low hill and descending the hill my car's engine began racing the RPM went to 4500 RPM and I couldn't get it to slow down or stop by braking or changing the cruise control. My car got to 80 MPH when I finally got the cruise control to disengage by pressing cancel again while braking.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Service shifter light comes on. Need to turn off vehicle and restart. If light is on and vehicle running the shifting is hard and steering is loose
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Crusie control does not maintain set speed level. When speed is set, the cruise control will rapidly increase by 10 to 15 MPH. The speed set point did not change, but the car increases in speed.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
When using cruise control, it the rpms will jump from between 1 -2 to 5 very quickly and the speed will increase from 65 MPH to 75mph for no reason. This occurs whether I am driving on a straightaway, up a hill, or down hill. This has happened on multiple occasions and is happening more frequently.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I deactivated cruise control and started to accelerate to pass someone on the highway, the car continued to accelerate after I had released the gas pedal and so I pressed the cancel cruise control multiple times and tapped on the gas and then the brake after that my car jerked and it stopped accelerating on its own.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Service shifter message keeps coming up and all lights on gears turn red and I have seen a lot of complaints on this model jeep. It happens when switching gear, parking, driving. It needs to be recalled!
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
1st, my engine light is on due to a faulty thermostat in the engine. I'm displeased a 2 year old car has such an issue. I've been told it's a common problem or defect.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I live in a flatter area of the us. No problems here. However, while traveling in some more hilly states recently I experienced multiple occasions when the cruise control would cause the vehicle to accelerate well beyond the setting.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Using cruise control. Applied brakes car started speeding up instead of slowing down or disengaging cruise control had to put car into neutral to get it to stop.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The cruise control was set on my cherokee. I was going down a hill and the vehicle accelerated. The cruise was set to 59 MPH and the speed got up to 67 MPH.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.