MyCarTSB

2016 Jeep Cherokee Suspension Problems

14 owner-reported suspension complaints from NHTSA data

14
Complaints
1
Crashes
Jan 2025Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (14)

criticalSUSPENSION
Filed: Mar 2025

While driving on [XXX] N in Jacksonville, FL on [XXX]. Driving below the recommended speed limit my Jeep Cherokee Sport started to rattle and shake so violently I almost lost control of the vehicle. I hit a small bump in the road, was forced off to the right side and the front drivers wheel broke off from the drum.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11650121
criticalSUSPENSION,POWER TRAIN,AIR BAGS
CrashFiled: Apr 2020

Tl* the contact owned a 2106 jeep cherokee sport. The contact stated that his wife was driving at 25 MPH when the front wheel on the driver's side detached from the vehicle, causing the vehicle to drop to the ground. The vehicle veered off the road grazing a tree until it stopped.

NHTSA #: 11321089
highSUSPENSION,POWER TRAIN,ENGINE
Filed: Jan 2019

The RPM's on this transmission in this vehicle go up very high but the transmission does not shift into gear. The vehicle sputters and slows on the open road. The engine does run on all cylinders.

NHTSA #: 11166164
highSUSPENSION,POWER TRAIN,ENGINE
Filed: Mar 2017

The jeep stalled in the middle of the intersection! Several times and once as I was exiting the freeway !

NHTSA #: 10958704
highSUSPENSION
Filed: Nov 2015

Tl* the contact owns a 2016 jeep cherokee. While the vehicle was being flat-towed behind an rv, the vehicle developed a wobble that was uncontrollable. The contact stated that both vehicles began to sway uncontrollably.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 10794608
mediumSUSPENSION,POWER TRAIN,WHEELS
Filed: Nov 2025

Axle, driveshaft, and differential concern. The 4x4 warning light came on the dash and the four-wheel-drive system stopped functioning properly. Dealer diagnosed a failing PTU (Power Transfer Unit) and recommended installing an SOP PTU unit. Symptoms included grinding, vibration, and inconsistent 4x4 engagement, creating a safety concern during normal driving. Mileage at time of replacement (lights on dash 500 miles prior) : 49,536. Total repair cost: 2,416

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11701000
mediumSUSPENSION,POWER TRAIN
Filed: Nov 2025

Unknown was traveling twenty five miles an hour heard a lot of thumping.Noises took it to the dealership Ptu is bad

NHTSA #: 11698541
mediumSUSPENSION,POWER TRAIN
Filed: Jan 2025

According to my mechanic the sway bar broke, also I get a 4WD system unavailable service required! Which is PTU module needs replaced! That is a rescalled issue, do to safety issues!

NHTSA #: 11634044
mediumSUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Dec 2024

My car has 123,000 done everything by book. Been report issues for over yr. Car almost got my killed by not stopping, turning, jerking on Accelerating and decelerating when shifting.

NHTSA #: 11632323
mediumSUSPENSION
Filed: Aug 2024

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal popping and clicking sound coming from the front end of the vehicle. No warning lights were illuminated.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11607253
mediumSUSPENSION,WHEELS,UNKNOWN OR OTHER
Filed: Nov 2022

I’ve had this vehicle for a few years now and at the time of purchase the vehicle had 16,000-18,000 miles on it. It’s a 2016 and I believe I purchased the vehicle in 2019 so I’ve had it for about three years now.

NHTSA #: 11492369
mediumSUSPENSION,POWER TRAIN
Filed: Feb 2021

Purchased 75,000 mile warranty with tob. Around 30,000 motor replaced. Oil consumption.

NHTSA #: 11397444
mediumSUSPENSION
Filed: Sep 2020

Tl* the contact owns a 2016 jeep cherokee. The contact stated while driving 70-80 MPH, the vehicle was vibrating. There were no warning lights illuminated.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11352913
mediumSUSPENSION,SERVICE BRAKES
Filed: Aug 2017

After purchase of my 2016 jeep, which had 8000 miles, I began experiencing strong shaking in the front suspension when a bump in the road was struck. I took the car to jeep, darcar in waldorf maryland. They could find nothing.

NHTSA #: 11018990

Other 2016 Jeep Cherokee Issues