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2016 Jeep Cherokee Body & Structure Problems

18 owner-reported body & structure complaints from NHTSA data

18
Complaints
1
Crashes
1
Fires
Jan 2020Nov 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (18)

criticalSTRUCTURE
Filed: Sep 2022

The contact owns a 2016 Jeep Cherokee. The contact stated that upon entering her vehicle, there was an abnormal mildew odor inside the vehicle. The contact stated that while cleaning her vehicle she noticed mold on the front and rear passenger’s side carpet.

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NHTSA #: 11486032
criticalSTRUCTURE
Filed: May 2018

I came out of my drive way and started down the road (35mph) and all of a sudden without any indication my panoramic sunroof exploded and shattered all over the car. There were no other vehicles on this road, the road was paved with no potholes. The temperature was anywhere between 55-65 and the inside of the jeep was at a controlled temperature.

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NHTSA #: 11091199
criticalSTRUCTURE
Filed: Feb 2018

Window would not go down when the switch was pushed. Later while driving window started sliding down by itself. Dealership claimed the return was broken and 2" of the bottom of the window was broke off.

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NHTSA #: 11073244
criticalSTRUCTURE,UNKNOWN OR OTHER,ENGINE
FireFiled: Apr 2017

Returning home from 1st oil change since purchase of vehicle (2016 jeep cherokee sport) 3 months prior, owner noticed smoke coming from hood immediately upon parking vehicle at residence. As soon as owner exited vehicle, owner noticed flames coming from bottom of engine. Owner called 911.

NHTSA #: 10972132
mediumSTRUCTURE
Filed: Nov 2024

Water leak on front passenger door floor coming out of cabin filter area. Concerned that it will cause rotting of floorboard body of vehicle. Dealer cleaned out plug but that did not fix the problem.

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NHTSA #: 11625004
mediumSTRUCTURE
Filed: Aug 2023

Automatic trunk does not open with either inside button on dash or outside button on latch. So I had to open it manually. While it was up the motor spontaneously activated, causing the trunk lid to hit me on the head.

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NHTSA #: 11541045
mediumSTRUCTURE
Filed: Jan 2022

Driver side and back side metal panels under mat water leakage.danger.

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NHTSA #: 11446559
mediumSTRUCTURE
Filed: Oct 2021

The contact owns a 2016 Jeep Cherokee. The contact stated that the dashboard was separating from the body of the vehicle. The vehicle was taken to the dealer to be inspected.

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NHTSA #: 11435738
mediumSTRUCTURE
Filed: Sep 2020

Tl* the contact owns a 2016 jeep cherokee. The contact stated the leather on the dashboard started to loosen on the passenger's side and continued to the driver's side. The vehicle was not diagnosed nor repaired.

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NHTSA #: 11352953
mediumSTRUCTURE
Filed: Jan 2020

Leaking during heavy rain passenger ( not when driving ) side front and rear floor boards

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NHTSA #: 11296636
mediumSTRUCTURE
Filed: Jan 2019

Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that water leaked into the vehicle and the front and rear floors were constantly wet. The contact assumed the water was due to leaving the windows open after a rainy weekend; however, the failure occurred even when the windows were closed.

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NHTSA #: 11165145
mediumSTRUCTURE
Filed: Aug 2017

Seams underneath the vehicle were not properly sealed at the factory, which resulted in half inch to an inch of standing water on the front and back floor boards on the passenger side of the vehicle. The car now smells like a musty moldy basement. As of today's date 8/25/17 the dealership has attempted to fix our car twice, but we anticipate needing to go back for a third time.

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NHTSA #: 11019769
mediumSTRUCTURE
Filed: Jun 2017

Car started to smell musty/moldy 8 weeks after I purchased it (brand new). Found the passenger floor carpet to be wet and water was draining out of the drain hole near the passenger rear door. Upon multiple trips to the dealer, the carpeting was pulled back and it was determined that a seam in the front right wheel well was never welded at the factory.

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NHTSA #: 10992846
mediumSTRUCTURE
Filed: Mar 2017

Water leaking into floor boards on passenger side. Car was parked in garage after driving in rain. A strong odor of mildew was noticed the next day.

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NHTSA #: 10968631
lowSTRUCTURE
Filed: Nov 2023

See attached document for complaint

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NHTSA #: 11557456
lowSTRUCTURE
Filed: Sep 2019

Rear latch would not close. Actually opened while driving. If slammed enough finally closes but couldn't open for risk of not closing.

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NHTSA #: 11256861
lowSTRUCTURE
Filed: Jun 2017

Trunk door automatically closed after being opened to place item in trunk and failed to reverse itself after closing on wife's head. Caused laceration to forehead after trunk door hit her head and continued to crush into her. Had to rush to emergency room due to size of cut and bleeding.

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NHTSA #: 11001773
lowSTRUCTURE,ENGINE
CrashFiled: Jun 2017

Salvage

NHTSA #: 10992748

Other 2016 Jeep Cherokee Issues