2016 Jeep Cherokee Body & Structure Problems
18 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (18)
The contact owns a 2016 Jeep Cherokee. The contact stated that upon entering her vehicle, there was an abnormal mildew odor inside the vehicle. The contact stated that while cleaning her vehicle she noticed mold on the front and rear passenger’s side carpet.
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I came out of my drive way and started down the road (35mph) and all of a sudden without any indication my panoramic sunroof exploded and shattered all over the car. There were no other vehicles on this road, the road was paved with no potholes. The temperature was anywhere between 55-65 and the inside of the jeep was at a controlled temperature.
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Window would not go down when the switch was pushed. Later while driving window started sliding down by itself. Dealership claimed the return was broken and 2" of the bottom of the window was broke off.
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Returning home from 1st oil change since purchase of vehicle (2016 jeep cherokee sport) 3 months prior, owner noticed smoke coming from hood immediately upon parking vehicle at residence. As soon as owner exited vehicle, owner noticed flames coming from bottom of engine. Owner called 911.
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Water leak on front passenger door floor coming out of cabin filter area. Concerned that it will cause rotting of floorboard body of vehicle. Dealer cleaned out plug but that did not fix the problem.
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Automatic trunk does not open with either inside button on dash or outside button on latch. So I had to open it manually. While it was up the motor spontaneously activated, causing the trunk lid to hit me on the head.
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Driver side and back side metal panels under mat water leakage.danger.
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The contact owns a 2016 Jeep Cherokee. The contact stated that the dashboard was separating from the body of the vehicle. The vehicle was taken to the dealer to be inspected.
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Tl* the contact owns a 2016 jeep cherokee. The contact stated the leather on the dashboard started to loosen on the passenger's side and continued to the driver's side. The vehicle was not diagnosed nor repaired.
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Leaking during heavy rain passenger ( not when driving ) side front and rear floor boards
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Tl* the contact owns a 2016 jeep grand cherokee. The contact stated that water leaked into the vehicle and the front and rear floors were constantly wet. The contact assumed the water was due to leaving the windows open after a rainy weekend; however, the failure occurred even when the windows were closed.
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Seams underneath the vehicle were not properly sealed at the factory, which resulted in half inch to an inch of standing water on the front and back floor boards on the passenger side of the vehicle. The car now smells like a musty moldy basement. As of today's date 8/25/17 the dealership has attempted to fix our car twice, but we anticipate needing to go back for a third time.
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Car started to smell musty/moldy 8 weeks after I purchased it (brand new). Found the passenger floor carpet to be wet and water was draining out of the drain hole near the passenger rear door. Upon multiple trips to the dealer, the carpeting was pulled back and it was determined that a seam in the front right wheel well was never welded at the factory.
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Water leaking into floor boards on passenger side. Car was parked in garage after driving in rain. A strong odor of mildew was noticed the next day.
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See attached document for complaint
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Rear latch would not close. Actually opened while driving. If slammed enough finally closes but couldn't open for risk of not closing.
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Trunk door automatically closed after being opened to place item in trunk and failed to reverse itself after closing on wife's head. Caused laceration to forehead after trunk door hit her head and continued to crush into her. Had to rush to emergency room due to size of cut and bleeding.
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Salvage
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