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2016 Jeep Cherokee Electrical Problems

200 owner-reported electrical complaints from NHTSA data

200
Complaints
3
Recalls
1
Crashes
3
Fires
Jan 2024Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (3)

RECALLCampaign #18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

RECALLCampaign #15V826000

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.

Fix: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.

RECALLCampaign #23V338000

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Owner Complaints (200)

criticalELECTRICAL SYSTEM
Filed: Sep 2025

The contact owns a 2016 Jeep Cherokee. The contact stated that while the liftgate was closed, there was a warning light indicating that the liftgate was open. The contact stated that upon attempting to open the liftgate, the liftgate failed to open.

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NHTSA #: 11685986
criticalELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Apr 2025

Parking brake module and connector got major water damage. My mechanic found over four gallons of water under my spare tire compartment. After inspecting it he found the module and wires fried.

NHTSA #: 11653777
criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2024

The power liftgate stopped working. This is the exact issue described in the 23V-338 / 49A Recall. The year, make, and model of my car are the same as detailed in the recall, but this specific VIN is not included.

NHTSA #: 11563172
criticalELECTRICAL SYSTEM,STRUCTURE
FireFiled: Jun 2023

The contact owned a 2016 Jeep Cherokee. The contact stated that she had parked the vehicle in the driveway near the garage of her friend's residence, and 10 minutes later, she was informed that the vehicle had caught on fire. The contact stated that the vehicle caught on fire from the front seats onward.

NHTSA #: 11528129
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Apr 2023

This problem started 3 o 4 day after I got the car from the dealer, I was driven to my work in highway 70 lonoke Arkansas and suddenly my car started to shift back and started to lose velocity and others cars started to pass me, was very scary ,I took the car to the dealer and they told me, they don't know what happen with the car,they don't let the mechanic to fix it and I took the vehicle to O'Reilly, they scanned it and found that was the Coil and Sparkle,so I bought both and they recommended the next door mechanic TIRE AND LUBE.

NHTSA #: 11515748
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Mar 2023

Let's start with my vehicle was first in the shop back in February for a failed brake line. Some how it failed. Then my thermoset unit failed.

NHTSA #: 11513043
criticalELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Nov 2022

Electronic system failure purchase car in 2018 it is a 2016 jeep Cherokee electronic brake booster system failure in 2019 again in 2022 driving on the expressway at the second occurrence very dangerous brakes failed due to recurring issue brake booster basically has a three-year lifespan when hazards fatalities lives lost is when recall will be processed? What does it take?

NHTSA #: 11492879
criticalELECTRICAL SYSTEM
Filed: Jul 2022

Went out to the vehicle in the morning, inserted the key in the ignition, turned the key to start the vehicle and the battery exploded.

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NHTSA #: 11474964
criticalELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2022

Known service bulletin by Jeep. Service bulletin number 08-060-16. The parking brake module wiring harness connection can get terminal corrosion through faulty seals in the Jeep aka “water intrusion”.

NHTSA #: 11454716
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Nov 2021

*SERVICE SHIFTER POP UP* I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with SERVICE SHIFTER on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a HUGE safety hazard and could cause an accident or even worse, kill somebody!!

NHTSA #: 11439078
criticalELECTRICAL SYSTEM,ENGINE
Filed: Nov 2020

On numerous occasions, my 2016 jeep cherokee shut down mid turn or while driving. On many turns, it dies as I complete the turn. I am writing this complaint because on my way to work, my jeep's engine shut off in the middle of the turn on a city street in morning traffic.

NHTSA #: 11375968
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Nov 2020

As I was driving on the highway out of no where my jeep begun to stall and all the lights shut off and lost power, I almost was involved in an accident due to loss of control of the vehicle this is the 3 time it happens in 2 days it runs fine and out of no where this problem happens.

NHTSA #: 11376070
criticalELECTRICAL SYSTEM
Filed: Sep 2020

Service shifter light came on. I had it fixed before. Light came back on within 3 months after getting it fixed.

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NHTSA #: 11353910
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2020

Over the course of a year, my battery has died (oct), my harsh cold start needed replacement (nov), my radio completely died and could not be updated (dec) and recently within the past two months and by far the most concerning is that my jeep will completely shut off while sitting at a red light or stopping for only a minute. This is not sue ro low oil or anything of my own doing.

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NHTSA #: 11329500
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Mar 2020

The service shifter light keeps coming on. With that..the lights next to the park, drive, neutral and drive letters all turn red. I'm taking it to a dealership this saturday and I know that it will cost me.

NHTSA #: 11316240
criticalELECTRICAL SYSTEM
Filed: Sep 2019

Please note the photos are not from my jeep, they are from another person having the same issue. Dash displays 'service shifter' and all lights one shifter illuminate. I was driving when this happened (twice on different occasions).

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NHTSA #: 11255822
criticalELECTRICAL SYSTEM
FireFiled: Sep 2019

Three days after buying this jeep cherokee limited I was sitting in my driveway with the car in park running when I started to smell something burning, the cabin filled with smoke to the point that I called 911 and dispatched my local fire department, they could not determine the location of the smoke, I was able to drive it to the dealership with all windows down in 18 degree weather, the dealer found "burn marks" on the cabin air filter and all they did was to remove the cabin air filter and that was it?

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NHTSA #: 11255256
criticalELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Apr 2019

My vehicle jeep was in motion on the interstate when my service transmission light came on and I almost caused a major accident when my jeep slowed way down. When I accelerated it would hardly move. Mind you I was on the interstate!!

NHTSA #: 11194383
criticalELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Jan 2019

My jeep keeps breaking down while the vehicle is in motion and I have almost been in several wrecks because of it. I have now done my own research on this issue going on with cars that have my same year make and model and have been experience the same exact issues as I am all over the us.

NHTSA #: 11165906
criticalELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Sep 2018

Each time I have been driving the vehicle when the brakes failed without warning the last time (4th time) my car was in the shop because the tranmission seal had a leak. While the mechanic was test driving the car the brakes failed with him. When I have had been driving the jeep and the brakes failed I was pulling into different locations and the brakes would fail and not stop the car.

NHTSA #: 11131478
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2018

While at a stop light, my jeep completely shut off on me and we had to start it back up and it started back up. However this has happened many times before and think they should recall this considering how many of the same complaints I am seeing on this. I have 2 kids in my car at all times and fear it doing this while driving as well.

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NHTSA #: 11123769
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2018

As of lately, the speedometer toogles up & down through a set of numbers even after attempts are made to reduce speed especially when on cruise control. During cruise control vehicle accelerates beyond set limit & requires extreme force to decelerate. It happens randomly as does many dangerous issues mainly after a software update takes place with the vehicle.

NHTSA #: 11114236
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
CrashFiled: Jun 2017

Tl* the contact owns a 2016 jeep cherokee. While driving approximately 20 MPH, the vehicle's speed suddenly increased to approximately 30 MPH. The driver crashed into a traffic cone.

NHTSA #: 11000611
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2016

Uconnect system key fob with remote start capability is able to start the vehicle accidentally if the fob start button is depressed in a pocket. In the instance in question, vehicle was parked in home garage, fob was in pocket of owner inside the home. Owner walked into garage to find vehicle was running.

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NHTSA #: 10933822
criticalELECTRICAL SYSTEM
Filed: Jul 2016

Vehicle had run unattended in enclosed garage. Vehicle consumed all fuel in gas tank (about 14 gallons) resulting in excessive heat build up in garage that items in garage melted. Parts on the vehicle melted.

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NHTSA #: 10888227
highELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jul 2025

Went to go to the grocery store and the Electronic Park Brake was engaged. Had it reset, went to the grocery store and it was re-engaged. Had it towed to dealer, upon diagnosis, corrosion was found at EPB module and connector pin.

NHTSA #: 11671254
highELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2024

Vehicle lost power while in traffic was running weird jerking check engine light came on A! Light came on vehicle wouldn't stay running. Codes read Catalyst system efficiency.

NHTSA #: 11628552
highELECTRICAL SYSTEM,ENGINE
Filed: Dec 2024

In early 2022 the vehicle just shutoff while I was actively driving. I couldnt get the car to neutral once it shut off and had to be towed. Boosting did not immediately resolve the issue.

NHTSA #: 11628312
highELECTRICAL SYSTEM
Filed: Jun 2024

Code P2504 and code P063A. Received these codes when I already have a new battery and car is only at 70k miles. Caused the vehicle to go in to lower saving mode in to a turn and almost hit other vehicles.

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NHTSA #: 11595857
highELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Sep 2023

After making a left turn and giving it gas to get up the road the car suddenly stalled and had to come to a complete stop. Almost as if the car had went into park but it was still in drive. Service transmission message came on board and check engine light.

NHTSA #: 11546372
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2023

The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard.

NHTSA #: 11536035
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Feb 2023

While driving, when attempting to accelerate, the vehicle dies. Have to pull over, shift into park and attempt to restart. Sometimes restarts quickly, sometimes you have to crank and crank.

NHTSA #: 11507576
highELECTRICAL SYSTEM
Filed: Sep 2022

Car would not start I bought a battery and 2 days later car was completely dead. No power would not charge. Took it to a shop it had no starter or alternator issues.

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NHTSA #: 11487218
highELECTRICAL SYSTEM,ENGINE
Filed: Aug 2022

Drove car a few minutes and while accelerating the vehicle slowly stopped and all the electrical warning signals went off simultaneously. I was able to push down on the gas pedal, but my car would not accelerate, nor did it sound like engine was running. Car would not power off, but would not move in reverse or drive.

NHTSA #: 11480096
highELECTRICAL SYSTEM
Filed: Mar 2022

My emergency parking brake was stuck on (I never turned it on) and I was unable to move my car. It was towed to Brown's Jeep and was determined their was a leak in the power liftgate that corroded the module. There were recalls for 2015 Jeep Cherokees for the same reason but Jeep claims this is not due to a recall.

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NHTSA #: 11456812
highELECTRICAL SYSTEM
Filed: Feb 2022

This has happened the past two weeks. I will go to accelerate my vehicle and an error message will pop up saying "in order to shift to desired gear you must be in park" or "shift to park then desired gear" and the check engine light, battery light, a lightening bolt red light and the electrical stability control light comes on.

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NHTSA #: 11451525
highELECTRICAL SYSTEM,ENGINE
Filed: Mar 2021

2016 jeep cherokee sport with only 11850 miles began jerking and stalling while driving slowly... Finally it stalled completely and the low oil indicator showed. I then discovered the 2.4l tigershark engine was down over 2 qts.

NHTSA #: 11404072
highELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2021

I had my car towed on the morning of feb. 20th from my home to the mall of ga chrysler, dodge and jeep in buford, georgia. The service department said that it was the braking system and it would cost about $860.00 to fix.

NHTSA #: 11399692
highELECTRICAL SYSTEM,ENGINE
Filed: Mar 2021

Tl* the contact owns a 2016 jeep cherokee. The contact stated that while driving for approximately 5 miles between 35-40 MPH, the vehicle loss motive power and stalled. The vehicle made an audible dinging sound with a message displayed to turn-off the vehicle.

NHTSA #: 11399785
highELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2020

I bought a 2016 jeep cherokee latitude with 56,000. I had it for 1 day before I got a service shifter warning on my dashboard and all of the lights on the shifter lit up red. I called the dealership and they told me to come in right away, but the light went off when I turned the car off.

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NHTSA #: 11377137
highELECTRICAL SYSTEM,ENGINE
Filed: Jun 2020

First this jeep uses oil fast. I have to put oil in the car way before it's due to be ch aged. The car will stall and stop and have no power.

NHTSA #: 11330956
highELECTRICAL SYSTEM
Filed: Feb 2020

Today a message came on in my message window on the dash that the shifter needs to be serviced and all the shifter lights came on along with it. My car has about 60,000 miles on it. I purchased this car brand new and have already had 2 recalls, battery replacement, and transmission thermostat replaced on it.

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NHTSA #: 11311423
highELECTRICAL SYSTEM
Filed: Jan 2020

Tl* the contact owns a 2016 jeep cherokee. The contact stated that while driving at approximately 20 MPH, an audible chime was heard and a message stating shift to park displayed on the instrument panel, and the vehicle stalled. The contact was able to restart the vehicle after several attempts.

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NHTSA #: 11302738
highELECTRICAL SYSTEM,ENGINE
Filed: Sep 2019

Tl* the contact owns a 2016 jeep cherokee. On three separate occasions, while driving various speeds, the vehicle stalled. Additionally, while driving, the service shifter and several other unspecified warning indicators illuminated.

NHTSA #: 11256599
highELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Jun 2019

This issues has happened twice once I was at an intersection and the second time I was on the freeway. I am driving with no issues and then all of a sudden the car loses speed. I will go from 70-0mph with in seconds, all the lights will come on on my dash board and I am unable to speed up or even steer out of the way.

NHTSA #: 11218201
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2019

Tcm modular fails in the sealed 9 speed transmission in 8 gear after comming of an exit ramp engine life came on mashes on the gas to go thru the intersection no power stuck in 8 gear would not down shift .. Light turns green and on coming traffic has to stop and allow me to get true very slowly... Horns blowing and cars swirling around me...

NHTSA #: 11186032
highELECTRICAL SYSTEM
Filed: Mar 2019

Tl* the contact owns a 2016 jeep cherokee. The contact stated that there was a constant sudden loss of power and the vehicle stalled numerous times. The instrument panel warning indicators and gauges flickered.

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NHTSA #: 11185763
highELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Feb 2019

Stalls for no reason emergency break turns on by itself won't accelerate while originally in motion on freeway turns off while turning electric stability control icons going bizerk

NHTSA #: 11176436
highELECTRICAL SYSTEM,ENGINE
Filed: Dec 2018

Purchased vehicle on 12/14/2015. On 1/25/17, at 17,000 miles the vehicle stalled while driving through an intersection. It was raining heavily and causing a traffic issue.

NHTSA #: 11164275
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Dec 2018

Takata recall my 2016 jeep cherokee will shut off while in motion. The car died while going through an intersection. I was able to coast into a safe place, but car would not restart again after for a few hours.

NHTSA #: 11160782
highELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
FireFiled: Sep 2018

On july 18, 2018 I went outside to get an item out of back of my vehicle which was stationary and I couldn't get liftgate to lift and I noticed there was smoke in my car, I opened the drivers side door and smoke billowed out. After a few minutes, I got in the vehicle and moved it back away from my house and noticed I had no a/c, radio or anything working on dashboard.

NHTSA #: 11124233
highELECTRICAL SYSTEM,ENGINE
Filed: Jul 2018

Tl* the contact owns a 2016 jeep cherokee. While driving approximately 55 MPH, the vehicle stalled and the battery warning indicator illuminated. The contact coasted the vehicle to the shoulder, shifted into park, and the battery warning indicator turned off.

NHTSA #: 11110478
highELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2018

I've owned this vehicle for three weeks. I parked my cherokee outside my office at work, shut it off as normal, and came back out a few hours later to run some errands. I received a message that stated 'no fob detected'.

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NHTSA #: 11091251
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2018

Tl* the contact owns a 2016 jeep cherokee. While driving up a hill, the vehicle stalled and the battery indicator illuminated. The vehicle was able to restart after a few minutes.

NHTSA #: 11080941
highELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2017

Tl* the contact owns a 2016 jeep cherokee. While driving various speeds, the instrument panel became inoperable without warning. The vehicle was taken to the dealer where it was diagnosed that the computer software in the dashboard, along with the wires and buttons in the steering wheel had to be replaced.

NHTSA #: 10966577
highELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM
Filed: Aug 2016

Purchased 2016 jeep cherokee brand new from susanville auto center and the car has now been in the shop 6 times and towed in the last time. It has now fried the coil and the spark plugs.

NHTSA #: 10895202
mediumELECTRICAL SYSTEM
Filed: Feb 2026

WHILE STOPPED AT STOP SIGNS OR STOP LIGHTS THE EMERGENCY PARKING BREAK WILL ENGAGE AND UNABLE TO TURN OFF WITH OUT RESTARTING VEHICLE.

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NHTSA #: 11719370
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jan 2026

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the message "Shift to Park(P)” was displayed, and several other warning lights were illuminated on the instrument cluster. The failure had occurred while exiting a parking lot and turning left. The contact stated that after refueling the vehicle, the vehicle stalled and stalled while accelerating and changing lanes. There were no warning lights illuminated immediately, but then several unknown warning lights were illuminated. After the vehicle had stalled, several attempts were needed to restart the vehicle. During several failures, the headlights and the hazard lights were not functioning as needed. The failure was intermittent but became a recurring failure. The vehicle was taken to an independent mechanic who performed a tune-up and cleaned the fuel lines. The vehicle was repaired; however, the vehicle stalled again. The vehicle was taken back to the same mechanic who determined that the fuel cylinder needed to be replaced. The vehicle was repaired, but the vehicle stalled. The contact researched and became aware that the engine had been replaced in 2017. The manufacturer was not informed of the failure. The failure mileage was approximately 139,000.

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NHTSA #: 11710603
mediumELECTRICAL SYSTEM
Filed: Sep 2025

Odometer Fraud. The contact purchased a 2016 Jeep Cherokee. The vehicle was a private dealer sale in May of 2025.

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NHTSA #: 11685269
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jun 2025

Component: Power Transfer Unit (PTU) [XXX] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall.

NHTSA #: 11666298
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: May 2025

vehicle losing power even when on. Does not accelerate in drive or reverse. My issue is the dealer found corroded wires, but when did they not say that the last time it was in which was 3 months ago.

NHTSA #: 11663789
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2025

The outside body of the vehicle is leaking, which is causing the Park break module to short circuit. This is causing my vehicle to suddenly stop and lock up.This has happened three times so far.

NHTSA #: 11633894
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Dec 2024

Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission.

NHTSA #: 11633418
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Dec 2024

The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?

NHTSA #: 11628672
mediumELECTRICAL SYSTEM
Filed: Sep 2024

Stop Start Failure (replaced-filter and battery) Failed again same battery reason showing battery tested was fine. Still not working to date

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NHTSA #: 11613969
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Sep 2024

On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in Neutral. The dashboard then said to put the car in Park. or Shift to Park.

NHTSA #: 11612269
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2024

The contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked, the liftgate was unlocked; however. the liftgate failed to open as intended.

NHTSA #: 11604239
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2024

The contact owns a 2016 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available.

NHTSA #: 11572934
mediumELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Dec 2023

My parking brake suddenly turned on and my jeeps information center on the dash informed me to stop and shift to park. The light on the switch for the emergency brake flashes as well as the red light on the shifter and the vehicle would not shift anymore nor would the epb turn off .

NHTSA #: 11561671
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Dec 2023

The vehicle constantly loses power no matter the repairs I’ve came to notice it starts this during winter season

NHTSA #: 11560753
mediumELECTRICAL SYSTEM
Filed: Dec 2023

My car continuously sends off the “Service shifter” warning across the screen. Many other cars the same year, make, and model have been recalled for the same exact thing, stating that the wiring harness for the shifter is faulty, but my specific car wasn’t on the recall list. I’ve taken it to my dealership many times and they can’t ever find anything immediately wrong with it.

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NHTSA #: 11558457
mediumELECTRICAL SYSTEM
Filed: Nov 2023

The vehicle is losing power. Sometimes all dash lights will flash then die. Sometimes I stop at a stop sigh and it just loses power.

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NHTSA #: 11556876
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2023

The contact owns a 2016 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11553224
mediumELECTRICAL SYSTEM,WHEELS,ENGINE
Filed: Oct 2023

Light engine on but off plus wires ? Also issue wires all of engine or other keep flasher off and on also issue tires I bought 4 tires and blade brake issue after bought dealership I have told but they rip off but issue not safety hard to explain English also feel hot in car without heat and gas fill but not show plus hot inside ..

NHTSA #: 11549314
mediumELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2023

the parking brake has engaged several times at low speeds in parking lots, comes on when turn the vehicle on, and when placed into park. not sure if it will do it during high speeds, at the shop now. it happened during the Power Transfer Unit failed and should be looked at as a part affected by that.

NHTSA #: 11545738
mediumELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Sep 2023

I purchased my car brand new in 2016. I did not drive the vehicle often since working in NYC and parking was impossible. Then we had the Pandemic in 2020-current and I have been working from home for the last 2 years and 8 months.

NHTSA #: 11544925
mediumELECTRICAL SYSTEM
Filed: Sep 2023

Touchscreen delays for a few minutes sometimes and won't turn on immediately when vehicle starts. I'll drive down the road a ways before it comes on. And if it's not on I cannot control heat/AC or see backup cam

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NHTSA #: 11544546
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Sep 2023

The contact owns a 2016 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were unavailable.

NHTSA #: 11544316
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Aug 2023

While driving my jeep the service park brake light came on and shortly after the park break automatically engaged and brought me to a stop, it has been in the shop 4 different times for this same issue and they can’t get it fixed, I get it back and it just continues to happen over and over, this is a huge safety issue and I would like there to be a fix for it

NHTSA #: 11541312
mediumELECTRICAL SYSTEM
Filed: Aug 2023

Our Vehicle is currently at the Dealership for a Power Liftgate electrical issue. There is a documented recall for 2016 Jeep models regarding the Power Liftgate. Our vehicle does not show any open recalls but this should be investigated as being associated with the active recall for Power Liftgate.

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NHTSA #: 11536652
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2023

The contact owns a vehicle 2016 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11530837
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jun 2023

The contact owns a 2016 Jeep Cherokee. The contact stated that while her son was driving at an unknown speed, there was smoke coming from the liftgate. Fellow motorists alerted her son of the failure as he pulled over and allowed the liftgate to cool down.

NHTSA #: 11527969
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Jun 2023

Blower module, a/c module and yes it’s available anytime. For starters my a/c doesn’t work completely and I have a newborn that cannot be in this vehicle due to that issue. Also with my first encounter with the issue, my car turned off and all the lights came on then turned off and warned that autostart/stop didn’t work, and my emergency brakes didn’t work along with my traction control.

NHTSA #: 11526352
mediumELECTRICAL SYSTEM
Filed: May 2023

All of the warning lights on the dash light up at once. The car then suddenly goes into limp mode. The car has been to the dealer 4 times for this problem.

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NHTSA #: 11519725
mediumELECTRICAL SYSTEM,ENGINE
Filed: Apr 2023

My Vehicle shuts down once a day, every morning after about a couple minutes of driving. The engine shuts off, the dash notifies me to "Shift vehicle into park then desired gear" but with my engine off, I have to restart my car as well. My car won't restart unless I try over and over and hold the key while turning the ignition.

NHTSA #: 11517705
mediumELECTRICAL SYSTEM
Filed: Mar 2023

Car has only once had a MIL light activate. It was at 76000 and required a thermostat replacement. Cost 250 mechanics labor and part cost.

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NHTSA #: 11511297
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2023

The component that needed replacement was the PTU (Power Transfer Unit). My Service 4WD drive light began going on so I brought it to my mechanic who told me there was a recall associated with this diagnostic code and to bring it to Jeep dealership. I then brought to dealership, was charged $160.00 and told that the recall was not for my particular VIN number and the cost of the repair was $3,000.

NHTSA #: 11508429
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2022

Our jeep started displaying and error stating "vehicle needs to be stopped to shift" and after this error would display the engine would cut off. We took it to the dealership and we were told that the shifter bezel needed to be replaced. It was replaced in March.

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NHTSA #: 11464641
mediumELECTRICAL SYSTEM
Filed: Mar 2022

Had an issue with my PTU that required to be replaced after finding "internal debris" which started with my 4WD Drive light came on. I feel this could fit under an active recall since my 1) Make (Jeep), 2) Model (Cherokee) 3) Year (2016) and 4) Part (PTU) including recall W47 (campaign 20V343) and W48 (campaign 20E037).

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NHTSA #: 11457602
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2021

service shifter light went on and off for about a month. then one day went over a speed bump. and ever since then the message doesnt go away.

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NHTSA #: 11444642
mediumELECTRICAL SYSTEM
Filed: Aug 2021

Warning to “Service Shifter”. Dealer said it needed new parts due to faulty wiring component. Internet/social media reports 100s of similar circumstances.

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NHTSA #: 11430800
mediumELECTRICAL SYSTEM
Filed: Aug 2021

The contact owns a 2016 Jeep Cherokee. The contact stated that while operating the vehicle, the gear shifter error message was permanently displayed on the instrument panel. Additionally, the information from the speedometer, fuel gauge and other features were not available due to the failure.

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NHTSA #: 11427901
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2021

The "service shifter" warning come on. And all of the lights go on on the shifter for example Park Neutral, Drive. I had this problem a couple of years ago and the dealer replaced the shifter assembly and harness.

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NHTSA #: 11418944
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Feb 2021

Tl* the contact owns a 2016 jeep cherokee. The contact stated while driving during night time, when making a left or right turn, the headlights independently turned off. The contact stated no warning light was illuminated.

NHTSA #: 11394445
mediumELECTRICAL SYSTEM
Filed: Oct 2020

The bezel around the shifter (the part with the lights specifically) started shorting and giving an error to service the shifter. Sometimes it will go away if the car is turned off and back on again. There are also times where, when shifting, the car refuses to shift into any gear and stays in park.

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NHTSA #: 11366921
mediumELECTRICAL SYSTEM,ENGINE
Filed: Oct 2020

Service transmission error alerting after car reaches 50mph. Car loses ability to change gears and drops drastically in speed. Extremely dangerous in traffic.

NHTSA #: 11366513
mediumELECTRICAL SYSTEM
Filed: Sep 2020

Service shifter issue, replaced the shifter 3 times and problem keeps coming back months later

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NHTSA #: 11360702
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2020

Service shifter issues, this is my fourth time needing to repair/replace the bezel and harness.. Dash says service shifter and all lights from park, drive, reverse etc light up red while driving at which time must pull vehicle over and restart to reset it until repaired. This has happened to me 4 times now beginning in 2016, 2017, 2019, and again now in 2020.

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NHTSA #: 11355398
mediumELECTRICAL SYSTEM
Filed: Sep 2020

It first started with 911 vehicle phone "vehicle phone requires service" please contact dealer. Then after a few months the display will take a while to turn on, at one point during that time I went to turn on my car and it wouldn't start, it said "key fob not found" when key was with me. It did finally turn on after I removed the key from fob.

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NHTSA #: 11355269
mediumELECTRICAL SYSTEM
Filed: Sep 2020

The sunroof will not close. When the button is pressed to auto-close the sunroof, the roof begins to close but stops 3-5 inches from full close and then reopens fully. It takes three attempts to auto-close before the system stops auto-close and then you have to hold the close button for it to fully close.

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NHTSA #: 11352483
mediumELECTRICAL SYSTEM,ENGINE
Filed: Aug 2020

I have 43,000 on my 2016..was driving home on the freeway and my service transmission warning came on and now service engine light is on....sounds like a common problem

NHTSA #: 11351449
mediumELECTRICAL SYSTEM
Filed: Mar 2020

The vehicle was brought to the dealership for several issues at one time on 5/16/2017 (mileage 32779). The vehicle was purchased, new, 5/2016. The service shifter message had been coming on and going off and the dealership told me that they did not know why and could not do anything about it unless it was on when I brought it in.

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NHTSA #: 11319315
mediumELECTRICAL SYSTEM
Filed: Mar 2020

While in motion: if the 2016 jeep cherokee drives over a slight bump, various electrical components will lose power and a warning light will appear on dashboard screen -- most of the time the service brake system warning will display; and other times, the screen power will completely shut off.

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NHTSA #: 11319110
mediumELECTRICAL SYSTEM
Filed: Mar 2020

I have owned my vehicle for about 3 years and just the beginning of this year (2020) I have had two problems with the service shifter light coming on while going at a speed of 55 MPH. Both times I have been driving on the highway and the light just comes on and all the lights on my shifter panel light up.

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NHTSA #: 11317665
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Mar 2020

Service shifter light keeps coming on. All the lights light up on shifter. Car keeps sounding like it's revving on its own.

NHTSA #: 11317253
mediumELECTRICAL SYSTEM,EQUIPMENT
Filed: Mar 2020

2016 jeep cherokee. Consumer writes in regards to difficulty with stop/start feature on vehicle. *ld the consumer was advised to replace battery, the vehicle lunged forward while attempting to park.

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NHTSA #: 11315319
mediumELECTRICAL SYSTEM
Filed: Feb 2020

I was driving and the lights on the shift all turn red. I pulled over turned the vehicle off drove again and all the lights turn red again repeated the process and and it turned on again. Called the dealer they never heard of the problem looked it up and said that the shift needs to be inspected but they said it is ok to drive.

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NHTSA #: 11309339
mediumELECTRICAL SYSTEM
Filed: Dec 2019

I was sent a recall for my navigation to upgrade, I was sent a flash drive for the upgrade and it didnt work. I called the number on the paperwork and they said to have the nearest dealership do the upgrade because the flashdive was not working.

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NHTSA #: 11290931
mediumELECTRICAL SYSTEM
Filed: Dec 2019

Tl* the contact owns a 2016 jeep cherokee. While driving approximately 55 MPH, the message center displayed "service engine immediately" and a humming noise emerged from the engine compartment. The vehicle was driven to morian chrysler jeep (374 siemers dr, cape girardeau, mo 63701) where it was determined that there was a failure with the four wheel drive system.

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NHTSA #: 11288245
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2019

Service shifter indicator comes on- solid red lights appear on the shifter in every gear. Comes on every couple of days. Cargurus has several people complaining about experiencing the same problem.

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NHTSA #: 11282318
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Nov 2019

Faulty engine with excessive oil consumption. Engine piston blown at 54k, on brand new 2016 jeep cherokee, and consequently repaired under manufacturer warranty. Fca and dealership difficult to work with and attempted everything to avoid the repair until I obtained legal counsel.

NHTSA #: 11281724
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2019

While leaving my office and making a left hand turn the car completely stopped mid turn. There was no check engine light on, no battery light appeared and the dash ,radio and head lights were still on. A message appeared in my dash telling me to shift into park and then shift into the desired gear.

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NHTSA #: 11279416
mediumELECTRICAL SYSTEM
Filed: Nov 2019

When driving on a highway at 70 MPH, "shifter service" light came on in the instrument panel and would not go off. I was a little scared as all the transmission lights came on (park, reverse, neutral drive) and I could not tell how fast I was going. Since the car did not seem to have driving issues I continued the 20 miles to home.

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NHTSA #: 11278447
mediumELECTRICAL SYSTEM
Filed: Oct 2019

At approximately 40,000 miles my service shifter light came on all the lights on the shifter are highlighted in red. At approximately 40,000 miles my service shifter light came on all the lights on the shifter are highlighted in red I went to the dealership and ask them about it and they said that I would have to pay money and they never heard of that problem.

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NHTSA #: 11267258
mediumELECTRICAL SYSTEM
Filed: Sep 2019

Service shifter warning light came on out of nowhere . 2016 jeep cherokee 40k miles on it, leased vehicle. Started the vehicle it was in park , stationary.

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NHTSA #: 11253342
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2019

While driving my SUV twice it decelerated and would not move I couldn't push the gas to make it go faster or anything. When I turned it of and then turned it back on it had trouble starting back up. I took it to my dealership and they said that it was 2 quarts low on oil.

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NHTSA #: 11252698
mediumELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Jul 2019

On 2 separate occasions while in motion on a city street all of the gear shifts lights came on and where you see your mileage that screen read service shifter. This stayed visible until the car was turned off and restarted.

NHTSA #: 11235006
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2019

I purchased a certified pre-owned jeep latitude. Within two months the service shifter light came on and the entire console lit up red. This issue continued off and on until I took it for servicing.

NHTSA #: 11235019
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2019

Shifter service error message appeared in two occasions within the span of a month. First encounter, was a few days after taking the car off the dealership lot. I was entering the drive away and all of sudden, shifter service error message appeared and all the gear indicators flashed bright red.

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NHTSA #: 11208284
mediumELECTRICAL SYSTEM
Filed: Apr 2019

Tamara recall...ever since I bought my jeep brannew the radio sometimes does not work, service shifter is coming up, also other things are coming up saying automatic shut down service..wheels are not straight, among other things. This should not be happening on a jeep that's 3 years old. Now the dealership wants 99.00 to check it out plus whatever the problem is.

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NHTSA #: 11203649
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Mar 2019

MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.

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NHTSA #: 11192352
mediumELECTRICAL SYSTEM
Filed: Feb 2019

2016 jeep kl trailhawk (v6) will randomly have no electricity/power at all. Not even to unlock doors or for the dome lights to come on. This is after the vehicle sits overnight, for 10 to 12 hours.

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NHTSA #: 11182853
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2019

Shortly after I get gas the vehicle will go from drive to idle and a warning message will pop up that says I need to shift to park. This has happened while waiting to take a left at lights and sometimes as soon as I go to pull out of the gas station.

NHTSA #: 11180308
mediumELECTRICAL SYSTEM
Filed: Feb 2019

"4x4 unavailable service required "message came on and stayed on when I started it. It was parked for around 4 hours and was stationary. Took it to dealership after a day and a half was told a wire had rotted and broke.

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NHTSA #: 11176218
mediumELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Jan 2019

This is safety concern! 2016 jeep cherokee car would stop while you driving high speed without any warning sign and all the light will come on can not shifting or restart the car. It happened on me twice already.

NHTSA #: 11171083
mediumELECTRICAL SYSTEM,ENGINE
Filed: Jan 2019

I have a 2016 jeep cherokee sport. My check engine light came on. I was told there was a thermostat issue.

NHTSA #: 11165854
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Dec 2018

Tl* the contact owns a 2016 jeep cherokee. The contact stated that the liftgate failed to open with the electronic button function. The contact had to manually open the liftgate with the potential risk of being impacted by the liftgate coming down.

NHTSA #: 11161966
mediumELECTRICAL SYSTEM
Filed: Nov 2018

The turn signal right started to go off took it to dealer they repair this happen s4 times in 2 yrs now the left side is doing it and the right side also they said is not under warranty and its going to cost me 1200 dollars to replace the turn signal assembly eachi ts not a part that is moved its a plug.

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NHTSA #: 11152147
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Sep 2018

I have had transmission issues since buying the vehicle. I have been to the dealer about 3 or 4 times to have the issue fixed and it was never fixed. Low power, hesitations in acceleration, randomly dropping speed while acceleration, and complete loss of power.

NHTSA #: 11130637
mediumELECTRICAL SYSTEM
Filed: Aug 2018

Shifter service problem shifter and wiring need to be replaced according to dealer my car only has forty seven thousand miles on it search online reveals several other people have had the same problem and there are talks of recalls but nothing has been done at this point

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NHTSA #: 11120470
mediumELECTRICAL SYSTEM
Filed: Nov 2017

Jeep 2016 power liftgate won't open or close. This leads to the inability to manually close the liftgate, and the interior lights stay luminated. There are recalls; however my VIN isn't listed.

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NHTSA #: 11048293
mediumELECTRICAL SYSTEM,ENGINE
Filed: Aug 2017

While driving, vehicle shuts down unexpectedly and will not restart. Five + incidents have occurred this year alone, first incident occurred on jan 25, 2017 - the most recent occurred today aug 24, 2017. An engine replacement has been completed on the vehicle, however new/related faulty issues have been identified to include the transmission and software programming.

NHTSA #: 11019404
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Aug 2017

Tl* the contact owns a 2016 jeep cherokee. The contact stated that the low beam and high beam headlights failed to illuminate properly with low visibility. The dealer was contacted (percy's auto sales inc, 40 houlton rd, presque isle, me 04769, (207) 764-4493), but the vehicle was not diagnosed.

NHTSA #: 11012494
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2017

Water saturating floor and carpets under floor mats, passenger front and rear. May be the cause of intermitant door locks , and at time uconnect radio and climate control system restarts. First visit to dealer, dealer resealed/rewelded rocker panels and improperly sealed areas.

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NHTSA #: 10993211
mediumELECTRICAL SYSTEM
Filed: May 2017

Tl* the contact owns a 2016 jeep cherokee. While the vehicle was parked inside the garage, the automatic start feature erroneously activated and the engine started. The automatic start feature and key fob had not been used.

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NHTSA #: 10991187
mediumELECTRICAL SYSTEM,ENGINE
Filed: Dec 2016

Tl* the contact owns a 2016 jeep cherokee. The contact stated that the vehicle would not start after being parked overnight. The dealer was unable to diagnose the failure.

NHTSA #: 10936535
mediumELECTRICAL SYSTEM
Filed: Nov 2016

Lane departure warning capability is not functioning properly. It goes off while in operation if the vehicle turns a corner and often when changing lanes. Car alarm goes off unexpectedly and without cause.

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NHTSA #: 10926579
mediumELECTRICAL SYSTEM
Filed: Nov 2016

I had a warning on my car saying that my 4whell drive was not working and that I needed to call for service . Now my car is in repair and they ordered an actuator for the transfer case. Vehicle was driving fine all the time with only that warning so I took it I

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NHTSA #: 10925436
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Jul 2016

Light-emmiting-diode lamp which indicates when the parking-break is engaged is not visible in daylight [I.e. Peak bright southern california sunshine]. And, the LED color is non-optimal for human observation.

NHTSA #: 10888976
mediumELECTRICAL SYSTEM
Filed: Jun 2016

Safety recall s28 shift interlock solenoid electrical connector the dealer fails and is unable to remedy this defect, they do not have the part its been two month please help!!!

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NHTSA #: 10876100
lowELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Jul 2025

When at idle at a stop sign or stop light the parking brake will engage. I have to put my jeep in park and then turn the jeep off and back on a few times to disengage the parking brake. This has occurred multiple times.

NHTSA #: 11677471
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2025

The automatic start stop system shows failed.

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NHTSA #: 11677474
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Jan 2025

While driving doe the highway the Dashboard lights go out and headlights turn off. Headlights and bulbs go out frequently. Rear license plate lights go out even after bulb replacement.

NHTSA #: 11635822
lowELECTRICAL SYSTEM,ENGINE
Filed: Dec 2024

On my 2016 jeep Cherokee limited my 4WD needs service along with my shifter popping up every now and then ref needing service … all lights turn red and flash… Code: C14A7 - 97 Ptu motor Obstructed or blocked Google shows recall but when I look it up it shows not on my model.. Miles :114000 I’m very disappointed.. will not recommend a Jeep again…

NHTSA #: 11629953
lowELECTRICAL SYSTEM
Filed: Nov 2024

Instroment light come back on with all other lights ignition off. Runs battery down.

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NHTSA #: 11625349
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Sep 2024

The Vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

NHTSA #: 11616674
lowELECTRICAL SYSTEM
Filed: Apr 2024

The back lift gate will not open with key fob or by pushing the button at the bottom of the back door. The only way to open or close the back hatch is to manually lift the door and in turn manually close it as well. Completely random and unpredictable but happens quite frequently.

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NHTSA #: 11581637
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2024

The shifter causes an error whenever I shift into drive. An alert comes up on the dashboard making the dashboard inaccessible and the PRNDL lights up red. The alert says "service shifter."

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NHTSA #: 11574579
lowELECTRICAL SYSTEM
Filed: Feb 2024

Jeep gives a “service shifter” warning/notification and all the lights on the shifter are on. Can clear by turning the car off and back on but the notification will soon appear again after driving. Happens every 100-200 miles or if the car is turned on and off just a few times a day for daily use.

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NHTSA #: 11573907
lowELECTRICAL SYSTEM
Filed: Jan 2024

When the EcoBoost is active car will shut down upon attempted restart of EcoBoost.

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NHTSA #: 11568239
lowELECTRICAL SYSTEM,ENGINE
Filed: Dec 2023

I was driving my car and as I was driving my car shut off and would not turn back on. Right before it powered down it said a message that said service shifter and all the lights to the shifter were lit up (P,R,D,N) I was reading that the shifter should last as long as your car does and this is a big safety issue

NHTSA #: 11560495
lowELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Nov 2022

When I went to leave work yesterday on my dash a "P" with a circle around it was illuminated on my dash is orange. I also was unable to drive in reverse as my cars parking brake was on. I tried many things to get it to release with no luck.

NHTSA #: 11494116
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Aug 2022

I brought in my vehicle for the power train update recall and it triggered my shifter light to come on which now they are saying is the shifter bezel and harness and I have to pay out of pocket for. It was not on prior to the recall software update for the power train

NHTSA #: 11479999
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Apr 2022

Car drives when it wants, stops when it wants, all lights on dash come on

NHTSA #: 11461955
lowELECTRICAL SYSTEM
Filed: Apr 2022

See my attachment for full details - PTU was malfunctioning on my 2016 Jeep Cherokee and while my VIN did not have a recall, the part, year, make and model of vehicle all matched.

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NHTSA #: 11461591
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2022

Driving down the highway the service shifter just pops up

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NHTSA #: 11450882
lowELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Dec 2021

The Electronic Parking Brake (EPB) system is locked in engaged mode and I am unable to release the EPB causing the car to be immobilized.

NHTSA #: 11445400
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2021

This car has been stopping in the middle of the road basically since I got it. I bring it in and it breaks down over and over. Most recently in front of my house on a very busy street with 18 wheelers.

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NHTSA #: 11440222
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2021

I've read much on this issue and it seems that there needs to be some sort of recall to fix this issue. My 2016 jeep with less than 20k miles on it is getting a "service shifter" warning message. When this light turns on, all the shifter lights come on as well.

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NHTSA #: 11406814
lowELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Apr 2021

The shifter light came on on 04/01/2021. It remained on the entire trip home from my school of employment. I noted this is a popular problem with this model.

NHTSA #: 11406067
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Feb 2021

Car shuts off mid-drive / mid-turn while in motion without warning. No lights are illuminated in the dash cluster after or during. No explanation why.

NHTSA #: 11395978
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2021

I have a 2016 jeep cherokee. The "service shifter" warning comes on every time the vehicle is turned on. The light indicators on the the gear shifter no longer come on.

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NHTSA #: 11395686
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jan 2021

The new battery was completely dead on my 2016 jeep cherokee latitude and bought a new battery on may 28, 2020 and on 1-17-21 the new battery is completely dead. When backing out of the drive way the emergency brake comes on and brakes the car, I disengaged the brake and continued out of drive way and will do it again. This has happened on 3 occasions.

NHTSA #: 11388579
lowELECTRICAL SYSTEM,ENGINE
Filed: Dec 2020

Car shut down in middle of road, happened few more times, car is consuming gas in less then 700 miles, mech says its a engine issue, I have to refile every few days, car is struggling to move, I fear shut down again if I do not fill in a dangerous location

NHTSA #: 11384882
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2020

My vehicle is at 86,500 miles and the service shifter message has come up on my dashboard more than once now and from what I can find, there is no solid or permanent fix for it at this time. I would like the be able to fix my car and not have to worry about this issue again.

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NHTSA #: 11373432
lowELECTRICAL SYSTEM
Filed: Aug 2020

While driving, my jeep will come up with a 'service shifter' warning and all the lights on the shifter will come on. This happens at least once a week.

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NHTSA #: 11348472
lowELECTRICAL SYSTEM
Filed: Jul 2020

45695 miles "service shifter" showed up on the dashboard.I was on the highway and all the shift lights were on.

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NHTSA #: 11342039
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2020

My dash is displaying 'service shifter' and my lights by my shifter are all lit up beside the reverse. It began doing it only in reverse but now, 9 months later, is doing it at any given point. I did a scan on it and it says has to do with the 'transmission control module' and 'electronic control module'.

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NHTSA #: 11325246
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Mar 2020

Both the electronic throttle control system lights came on. The vehicle repeatedly would seem to glitch out while operating at varying speeds in motion on city streets and highways. Seems to lose power for very brief spurts.

NHTSA #: 11317897
lowELECTRICAL SYSTEM
Filed: Mar 2020

Jeep been cutting off alot, but can recrank, lighting bolt comes up when dies, now getting worse and lightning bolt stays on. Looking up what it means, shows electronic throttle. Just cuts off no warning, regardless how or ehete you at during driving.

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NHTSA #: 11316011
lowELECTRICAL SYSTEM
Filed: Mar 2020

'service shifter' appears on dash. All lights light up on shifter prnd

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NHTSA #: 11316181
lowELECTRICAL SYSTEM
Filed: Jan 2020

When I start my 2016 jeep cherokee latitude and put it in 1 sec gearkl all the lights on my shifter light up and stay lit. A message on my dash board says "service shifter". I tried turning the jeep off and turn it back on but all the lights still stay on.

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NHTSA #: 11302607
lowELECTRICAL SYSTEM
Filed: Jan 2020

Service shifter message and red lights lit by gears on shift. Starting it up. All the time

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NHTSA #: 11299076
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2020

The car dashboard keep saying service shifter. This happens after driving anytime on all roads and putting the car in park.

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NHTSA #: 11296915
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2019

Service shifter warning. All gears on shifter are light red.

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NHTSA #: 11292179
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2019

Service shifter message appeared in the center display and is lock in place, not being able to scroll through the menus any longer. Next to the shifter all lights for shifter position are illuminated and you cannot see which gear the vehicle is in anymore from looking down at the shifter. This has happened multiple times mostly while in motion but has also happened while stationary.

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NHTSA #: 11291942
lowELECTRICAL SYSTEM
Filed: Nov 2019

My rear glass windshield burst when heating up using remote start. I've read multiple complaints about this happening with jeeps as well as ford trucks. It's very dangerous.

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NHTSA #: 11280836
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2019

Service shifter comes on and shifter prnd all red lights come on and you can not tell what gear the car is in. It came on once when you shut off the care it went away it sis this twice now it just stays lit.

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NHTSA #: 11280502
lowELECTRICAL SYSTEM
Filed: Nov 2019

Service shifter indicator illuminated on 2016 jeep cherokee.

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NHTSA #: 11279921
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2019

I just purchased the jeep a month ago & it has 43,000 miles. When the jeep is in gear a "service shifter" message pops up on dash. Once it pops up you can't see your miles per hour until you pull over, shut the jeep off & restart.

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NHTSA #: 11278624
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Sep 2019

Error message that states: "service shifter"on the dash board and all the lights on the gear shifter box light up

NHTSA #: 11259047
lowELECTRICAL SYSTEM,ENGINE
Filed: Sep 2019

While driving on a highway, my 2016 jeep cherokee suddenly shut off completely. This did not allow me to accelerate, and the car slowed down which I had to pull over on the highway. There was the engine light and the battery light shown on the display.

NHTSA #: 11256092
lowELECTRICAL SYSTEM
Filed: Aug 2019

Back up camera image is garbled. Cannot see out the back

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NHTSA #: 11251971
lowELECTRICAL SYSTEM
Filed: Aug 2019

Service shift light came on dashboard and all the lights on the shift panel were lite, while we were driving. Second time it happened within a month. can't find a recall, but I see it has been happening to other jeep owners.

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NHTSA #: 11245783
lowELECTRICAL SYSTEM
Filed: Aug 2019

Service shifter light randomly appears on info screen indash and lights up shifter mount area. No rhyme or reason as to why it comes on, no one has been able to diagnose but seems to be a common problem when googled.

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NHTSA #: 11244633
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2019

Vehicle's service shifter light remains on and all lights beside gears prnd remain on. Occurs at any given time whether the vehicle is in motion or not.

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NHTSA #: 11241089
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2019

The problem started 7/23/2019. The jeep is stopping randomly at red lights and stop signs. It starts back up but the AC is on defrost and I have to put it back on cool.

NHTSA #: 11240148
lowELECTRICAL SYSTEM
Filed: Jul 2019

While in motion the shifter indicator lights all light up and "service shifter" appears on the console overriding the digital speedometer, the only way to reset this is to stop the car, turn off the engine and restart. This happens nearly every time the car is driven and unpredictable how long it will take to happen. (resetting is only temporary as well)

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NHTSA #: 11232829
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2019

My 2016 jeep cherokee latitude has suddenly turned off twice in the middle of the road while driving. A "shift gear" light warning appears on the dashboard. Both times it occured shortly while starting to drive home from work.

NHTSA #: 11231911
lowELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2019

My 2016 jeep cherokee has been showing a service shifter on my screen and all of my lights are solid on my shifter when this happens. I also have to pull over and restart my car after this happens

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NHTSA #: 11228925
lowELECTRICAL SYSTEM
Filed: Jun 2019

The power lift gate has failed to lift on several occasions. Once, the lift gate actually fell unexpectedly, hitting me in the head! It seems to struggle to lift on most attempts.

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NHTSA #: 11220282
lowELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2019

I was on my way to work and two miles into my commute I noticed that a message appeared on my dash. It is ( service shifter) message. My shifter has red lights illuminated on all the selections in the shifter.

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NHTSA #: 11210584
lowELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2019

Randomly..... While driving, a warning pops up on the dashboard saying "service shifter" and all the lights on the gear shift panel turn red. The lights stay red & the warning stays on the dash & I am unable to see my speed limit or any other vehicle details.

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NHTSA #: 11208568
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: May 2019

I bought it used and it had 1 recall that was not disclosed and now the service shifter light keeps coming on. I have read 100s of others have this problem with little to no permanent resolution.

NHTSA #: 11205712
lowELECTRICAL SYSTEM
Filed: Apr 2019

Service shifter light comes on while driving. Must stop and shut down to reset.

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NHTSA #: 11204848
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2018

The shift reports service shifter all the lights turn on, has not shifted on us

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NHTSA #: 11124485
lowELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Jul 2018

I was driving down a hill at about 20 MPH when my vehicle started stuttering and then shut off. The car pulled up a message on the dash that said, ' vehicle must be in park to start the vehicle'. This was absolutely terrifying.

NHTSA #: 11111763
lowELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jul 2018

Auto on/off will stop working and notify me on my screen. It will state I need to get it serviced. Also it will pop up that the gear shifter stops working, and need to get it serviced.

NHTSA #: 11110967
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2018

My car has a "service shifter " message popped up at 34461 mileage going 65 MPH on the highway just straight no turning no nothing. The shifter lights are all lite up as weel and I cannot see the middle screen that shows my MPH in big letters. I called jeep stating not to worry about it.

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NHTSA #: 11111052
lowELECTRICAL SYSTEM,ENGINE
Filed: Feb 2018

Today, february 1, 2018 I was driving on a straight road and my 2016 jeep cherokee and it shut off in the middle of me driving it. I was on a busy street in my town and almost got t-boned by another car. I am 5 months pregnant and this is a major safety concern.

NHTSA #: 11066564

Other 2016 Jeep Cherokee Issues