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2016 Jeep Cherokee Steering Problems

52 owner-reported steering complaints from NHTSA data

52
Complaints
3
Crashes
Jan 2020Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (52)

criticalSTEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jul 2023

My 2016 Jeep Cheroke with 75,000 miles started to show a yellow 4WD service light. It would come on and off. I brought it to a Jeep service repair center, where it currently sits, and they confirmed the PTU is NO good.

NHTSA #: 11534369
criticalSTEERING,SUSPENSION
Filed: May 2023

The contact owns a 2016 Jeep Cherokee. The contact stated that while making a turn, the vehicle experienced the death wobble. No warning lights were illuminated.

NHTSA #: 11522442
criticalSTEERING,POWER TRAIN
Filed: Apr 2023

I took my Jeep to get serviced on March 16, 2023 for a 'service shifter' light. This had already been replaced before and had a 2 year warranty so this was fixed however my issue now lies that last week around April 20, 2023, I got another light indicating "service 4WD". I took my car to the dealership today to be told the diagnosis was "internal PTO failure".

NHTSA #: 11519362
criticalSTEERING,ENGINE
Filed: Jan 2021

Engine cuts out with no warning when vehicle in motion. Immediate loss of steering, breaking, and power. Vehicle was travelling at 10-15 MPH following road to the right on a rise.

NHTSA #: 11388196
criticalSTEERING,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2020

Car has had repetitive issues losing power directly after a sharp right hand turn. Completely loses power for a few seconds but long enough to potentially be rear ended. I have had it in the shop 3 times and they cannot correct the issue.

NHTSA #: 11363329
criticalSTEERING
Filed: Jul 2020

I was driving home in a residential neighborhood. My power steering unexpectedly cut out and the check engine, power steering and traction control light came on simultaneously. Because I could not control the car with the unexpected loss of power steering I drove off the road until I could brake.

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NHTSA #: 11331905
criticalSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2020

While in drive the jeep cherokee sport (premium pkg) car cuts off in street 3x and hwy 4x and engine light turns on. Car also loses power/speed while in drive and engine light turns on when making a turn. Car loses speed and driver is not able to accelerate while on busy hwy or street..

NHTSA #: 11297949
criticalSTEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Dec 2019

Driving at night in the rain on the highway 60 MPH. Lost power steering, brakes, forward warning collision and other controls. Lost control of the vehicle crash into the embankment.

NHTSA #: 11291491
criticalSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2019

Purchased 2106 jeep cherokee in april 2019. Had car looked over and oil changed april 19, 2019 @30,141 miles. On 8/14/19 the vehicle stalled while leaving a stop sign.

NHTSA #: 11252059
criticalSTEERING
CrashFiled: Aug 2019

Steering wheel seized when car was in motion on city street and car got hit at electric pole causing pole and wire damage and route closed for long period and car to get totaled and luckily I survived. Speed was around 25-30mph

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NHTSA #: 11244559
criticalSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jun 2019

While in motion: 2016 jeep cherokee will randomly lose engine power during a right turn (on highway at high speed and at low speed on city street), steering locks up, decelerates automatically, and dash says to put vehicle into manual mode and select the desired gear. This is very dangerous and has almost caused an accident two times.

NHTSA #: 11222859
criticalSTEERING,POWER TRAIN,ENGINE
Filed: Mar 2019

While making a turn, the vehicle lost power in the brakes, accelerator and steering wheel. Everything locked up while I was going upwards of 25mph. I was able to coast to the side of the road, but completely lost the ability to control my vehicle.

NHTSA #: 11192767
criticalSTEERING,EXTERIOR LIGHTING,ENGINE
Filed: Jul 2018

On 4 separate occassions, while in motion, the car completely shut down. On each stall, everything shut off completely including all lights dashboard etc. When I attempted to restart the car in the middle of the road (once on the highway) obstructing traffic, the car would not restart.

NHTSA #: 11111987
criticalSTEERING,POWER TRAIN,WHEELS
Filed: Oct 2017

In november 2016 I was driving in a 35mph zone. The car began to skip and jump forward. Without warning the service shifter light came on and all my lights for the shifter came on (p,r,n,d).

NHTSA #: 11031667
criticalSTEERING
Filed: Dec 2016

Bought car in feb 2016 and was ok to tow 4 wheels down with out any additions. About 2 months later I received a notice that I could no longer tow 4 wheels down with out adding a mopar flat tow wiring kit. Due to battery drainage the front end goes into a serious wobble which could cause accident or even death.

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NHTSA #: 10936281
criticalSTEERING,SUSPENSION,EXTERIOR LIGHTING
Filed: Aug 2016

Vehicle has a front wobble or shimmy when accelerating from stop. On loose or slick pavement wobble replicates wheel slip and has caused me to over correct my steering and acceleration on multiple occasions. Vehicle steering wheel is wrapped in leather.

NHTSA #: 10895586
criticalSTEERING,SUSPENSION
CrashFiled: Jul 2016

My daughter [xxx] was driving on a straight 2 lane road when the jeep suddenly ran off the road on the right. She managed to get it back on the road but then it flipped over onto the driver side and slid down the road approximately 100 ft before sliding off the road again and then came to rest.

NHTSA #: 10891827
highSTEERING,ENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Apr 2026

Your Jeep Cherokee displayed a "4WD/Pull Over" warning message and a Low Oil light that kept coming on, especially after an oil change. The engine was burning through oil quickly—needing a top-off every 3,000 miles—and your power steering failed while driving, causing the vehicle to lose power and stall; it only returned after restarting. The dealer found that your engine was consuming excessive oil and the oil level sensor wasn't working; they reprogrammed the engine computer but the problems continued. Fixing this will likely require replacing the faulty oil level sensor and investigating why your engine is burning oil excessively, which may involve engine repairs or component replacement.

NHTSA #: 11728808
highSTEERING
Filed: Oct 2024

The contact owns a 2016 Jeep Cherokee. The contact stated while operating the vehicle, the vehicle lost power steering functionality, causing the steering wheel to become very difficult to turn in either direction. During the failure the check engine warning light, PCM warning light, and traction control warning were illuminated.

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NHTSA #: 11617830
highSTEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2021

I was driving my 2016 jeep cherokee sport and when I got to my friends gated entrance. I put the car in park so I could enter the gate code on to the key pad. When I went to put the car back into drive- the emergency brake went on by itself and would not release.

NHTSA #: 11399686
highSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2020

On feb 6, 2020, I was getting ready for work when I noticed that my jeep had a message appear on the dash board regarding shift shifter. I was pulling out of my apartment complex when my car stopped out of no where my car stopped and the message appear while still on drive. When I looked over the shift shifter, the prnd were all lighten up in red.

NHTSA #: 11308717
highSTEERING,SERVICE BRAKES,ENGINE
Filed: May 2019

Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have two small special needs children. This has happened 3 times in the last two months.

NHTSA #: 11209296
highSTEERING,VEHICLE SPEED CONTROL
Filed: Apr 2019

Purchased a 2016 jeep cherokee 2016 latitude. Had 70,000 miles on it. Two weeks into owning it on hard turns the battery light and dash would light up.

NHTSA #: 11204198
highSTEERING,ENGINE
Filed: Feb 2019

Tl* the contact owns a 2016 jeep cherokee. While driving 45 MPH, the engine stalled and the steering wheel seized. The contact was unable to steer the vehicle.

NHTSA #: 11175057
highSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Feb 2018

While stopped at an intersection, the vehicle stalled. All light went off and brake pedal stuck down. I put car in park and turned key.

NHTSA #: 11074593
highSTEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Mar 2017

Vehicle stalls out in the middle of driving, completely losing all power to the vehicle in the middle of traffic. Steering wheel locks up and acceleration rapidly declines to 0. Dash displays shift to p then desired gear.

NHTSA #: 10960107
highSTEERING,SERVICE BRAKES
Filed: Feb 2017

Tl* the contact owns a 2016 jeep cherokee. The contact stated that the vehicle's emergency brake independently activated on its own while being towed. The failure occurred without warning.

NHTSA #: 10956105
highSTEERING
Filed: Sep 2016

We have been warned that this vehicle may have a steering wobble when towed behind a motorhome. Fiat chrysler has issued a recall addendum to the owner's manual that a harness wiring kit part no. 68321424ab is recommended before towing, and that if the vehicle is towed without this kit, fiat chrysler will not be responsible for any damages.

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NHTSA #: 10906211
highSTEERING
Filed: May 2016

Jeep wobble when flat towing. I have not personally experienced this problem, but fca/jeep is aware and issued addendum card - customer satisfaction notification s13 - and accessory kit -part # 68321424aa -. And I ihave been told by jeep dealer the kit is not in production and customer charge is $201.00 for part + installation.

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NHTSA #: 10864399
highSTEERING
Filed: Mar 2016

Jeep actively markets and promotes the cherokee as towable four-wheels-on-the-ground behind motorhomes. Before I purchased my 2016 jeep cherokee trailhawk in november, 2015, I confirmed by reference to the owner's manual that this was true.

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NHTSA #: 10850836
mediumSTEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jan 2025

My vehicle continues to sporadically lose power steering, power and braking. “4WD temporarily disabled” light keeps coming on but then goes off. I have taken to dealer and they say it doesn’t throw a code and there is nothing they can do.

NHTSA #: 11637846
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Jul 2024

The car is constantly overheating because a failure from the computer to start up the fan causing other issues with the coolant. Like bursting all the hoses and causing coolant leaks. Additionally a service shifter message came up on my screen and all the gears (p,r,n,d,l) light up with a red dot.

NHTSA #: 11599513
mediumSTEERING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Jul 2024

The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the EPS warning light intermittently illuminated, and the odometer was flashing. The vehicle then lost motive power.

NHTSA #: 11599243
mediumSTEERING,WHEELS
Filed: Sep 2023

Driving my vehicle back home for a local store 1.5 mi from my house and the off road warning light came on and then the steering wheel turned left while I was driving on a straight away. Managed to get to my driveway but looks like the right front wheel has detached from the truck altogether and won't move. Could not get my truck no further than the edge of my driveway.

NHTSA #: 11543720
mediumSTEERING,SUSPENSION,POWER TRAIN
Filed: Jul 2022

The Power Control Unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. There is current safety recall by NHTSA 20V343 that applies to 2014-2017 jeep Cherokee that applies to my car but does not shows up on the Jeep data base. Please advise.

NHTSA #: 11475359
mediumSTEERING,SERVICE BRAKES,ENGINE
Filed: Dec 2019

When driving my 2016 jeep cherokee the vehicle has died out completely on me in the middle of driving. While driving there is a ding noise followed by a message on my dash board that says put car in park then switch into gear, when I am already in drive and driving then the car stops and the brakes and steering locks up completely the battery light flashes then the whole dash goes black.

NHTSA #: 11292311
mediumSTEERING
Filed: Nov 2019

Tl* the contact owns a 2016 jeep cherokee. The contact stated that there was a grinding noise coming from the steering wheel. An independent mechanic diagnosed that the axle shaft assembly failed.

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NHTSA #: 11282397
mediumSTEERING,WHEELS
Filed: Sep 2019

When towing vehicle 4 wheels down behind my motorhome at times vehicle has a sever wobble. It is both when taking a corner or straight. Can not stop wobble unless I come to a complete stop.

NHTSA #: 11254422
mediumSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2019

Service shifter notification keeps popping up and you must stop vehicle and turn it off and open the door to reset it. Apparently there is a plastic piece that goes bad and has to be replaced. This has happened a lot so why is there no recall?

NHTSA #: 11240784
mediumSTEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Dec 2018

While driving, vehicle will decelerate and warning light appears to shift car in gear. Then car turns off. Can not use breaks, all electronics flash and coltage light alarm comes on.

NHTSA #: 11163118
mediumSTEERING,SERVICE BRAKES
Filed: Jul 2018

After having my brand jeep for less than 2 months, the service park brake, anti-lock brake, and traction light went off while driving. My car then proceeded to jerk while driving so I pulled over and turned the car off. Upon restart of the jeep, all the lights were gone and the jeep drove fine.

NHTSA #: 11113828
mediumSTEERING,SUSPENSION,UNKNOWN OR OTHER
Filed: Jul 2018

My jeep has been and looked at for shaking in the front end when getting to a certain speed. I have found out after going to get a wheel alignment and being told it may be my tires and having them changed and then told it may be the balance of the tires and having that checked the issue is still present.

NHTSA #: 11112475
mediumSTEERING,TRAILER HITCHES
Filed: May 2018

Tl* the contact owns a 2016 jeep cherokee that was hitched to a recreational vehicle. While driving the recreational vehicle at 60 MPH with the jeep in tow, the contact noticed that the jeep was swaying vigorously. The vehicle was taken to an unknown jeep dealer (the contact was driving on vacation), but the failure could not be diagnosed.

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NHTSA #: 11097627
mediumSTEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Jan 2018

"takata recall" I have had my car looked at a couple times for the same issues and no luck getting it fixed. While driving on both highway and regular roads I will get a warning chime and all of a sudden my service parking brake, ABS, traction control, and four wheel drive- overheated lights come on. I then lose power steering, the steering wheel becomes very stiff and the brakes stop working.

NHTSA #: 11064549
mediumSTEERING,SUSPENSION,UNKNOWN OR OTHER
Filed: Jan 2018

Jeep wobble. I was towing my vehicle behind my motor home. I had traveled approximately 300 miles without problems.

NHTSA #: 11062836
mediumSTEERING
Filed: Jul 2017

2016 jeep with "active drive ii" while flat towing my vehicle behind my motor home according to book procedures, we encountered an incident where the front of the vehicle started rocking, shaking, moving right/left up and down. We were on a main highway(concrete improved). I initially had no idea what had happen.

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NHTSA #: 11002858
lowSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jan 2026

UNKNOWN: Not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be driving normally, but my dash will go black, all lights go out and the engine will go into neutral.

NHTSA #: 11710202
lowSTEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jun 2024

The vehicle cut off on me while the vehicle was in drive and I was driving on the highway going 70mph. It has done this several times now. The car cuts off.

NHTSA #: 11593201
lowSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2021

Vehicle was in motion at about 25-30 MPH when the vehicle shut off completely, engine was not going and power steering, brakes, and all electronics would not work until the car coasted into a parking lot. The car was put in park and then turned back on as normal. Incident has happened four times now at speeds of 45mph , 20mph, 25mph, and 10mph.

NHTSA #: 11394573
lowSTEERING,VEHICLE SPEED CONTROL,ENGINE
Filed: Nov 2020

Engine burns to much oil. Oil light does not come on until almost completely out of oil. Car stops suddenly and will not accelerate.

NHTSA #: 11375279
lowSTEERING,SERVICE BRAKES,ENGINE
Filed: Nov 2019

Engine failure while going around a bend. Steering completely locked up and breaks were none functional. Thank god I was only traveling at approximately 15mhp in town and was able to safely cost out of the way of oncoming traffic.

NHTSA #: 11279346
lowSTEERING
Filed: Apr 2019

Service shifter light came on and gear shift lights are all red,p,r,n,d. They stay lite up. It happens when I shift gears.

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NHTSA #: 11193914

Other 2016 Jeep Cherokee Issues