2016 Jeep Cherokee Steering Problems
52 owner-reported steering complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (52)
My 2016 Jeep Cheroke with 75,000 miles started to show a yellow 4WD service light. It would come on and off. I brought it to a Jeep service repair center, where it currently sits, and they confirmed the PTU is NO good.
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The contact owns a 2016 Jeep Cherokee. The contact stated that while making a turn, the vehicle experienced the death wobble. No warning lights were illuminated.
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I took my Jeep to get serviced on March 16, 2023 for a 'service shifter' light. This had already been replaced before and had a 2 year warranty so this was fixed however my issue now lies that last week around April 20, 2023, I got another light indicating "service 4WD". I took my car to the dealership today to be told the diagnosis was "internal PTO failure".
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Engine cuts out with no warning when vehicle in motion. Immediate loss of steering, breaking, and power. Vehicle was travelling at 10-15 MPH following road to the right on a rise.
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Car has had repetitive issues losing power directly after a sharp right hand turn. Completely loses power for a few seconds but long enough to potentially be rear ended. I have had it in the shop 3 times and they cannot correct the issue.
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I was driving home in a residential neighborhood. My power steering unexpectedly cut out and the check engine, power steering and traction control light came on simultaneously. Because I could not control the car with the unexpected loss of power steering I drove off the road until I could brake.
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While in drive the jeep cherokee sport (premium pkg) car cuts off in street 3x and hwy 4x and engine light turns on. Car also loses power/speed while in drive and engine light turns on when making a turn. Car loses speed and driver is not able to accelerate while on busy hwy or street..
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Driving at night in the rain on the highway 60 MPH. Lost power steering, brakes, forward warning collision and other controls. Lost control of the vehicle crash into the embankment.
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Purchased 2106 jeep cherokee in april 2019. Had car looked over and oil changed april 19, 2019 @30,141 miles. On 8/14/19 the vehicle stalled while leaving a stop sign.
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Steering wheel seized when car was in motion on city street and car got hit at electric pole causing pole and wire damage and route closed for long period and car to get totaled and luckily I survived. Speed was around 25-30mph
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While in motion: 2016 jeep cherokee will randomly lose engine power during a right turn (on highway at high speed and at low speed on city street), steering locks up, decelerates automatically, and dash says to put vehicle into manual mode and select the desired gear. This is very dangerous and has almost caused an accident two times.
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While making a turn, the vehicle lost power in the brakes, accelerator and steering wheel. Everything locked up while I was going upwards of 25mph. I was able to coast to the side of the road, but completely lost the ability to control my vehicle.
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On 4 separate occassions, while in motion, the car completely shut down. On each stall, everything shut off completely including all lights dashboard etc. When I attempted to restart the car in the middle of the road (once on the highway) obstructing traffic, the car would not restart.
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In november 2016 I was driving in a 35mph zone. The car began to skip and jump forward. Without warning the service shifter light came on and all my lights for the shifter came on (p,r,n,d).
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Bought car in feb 2016 and was ok to tow 4 wheels down with out any additions. About 2 months later I received a notice that I could no longer tow 4 wheels down with out adding a mopar flat tow wiring kit. Due to battery drainage the front end goes into a serious wobble which could cause accident or even death.
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Vehicle has a front wobble or shimmy when accelerating from stop. On loose or slick pavement wobble replicates wheel slip and has caused me to over correct my steering and acceleration on multiple occasions. Vehicle steering wheel is wrapped in leather.
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My daughter [xxx] was driving on a straight 2 lane road when the jeep suddenly ran off the road on the right. She managed to get it back on the road but then it flipped over onto the driver side and slid down the road approximately 100 ft before sliding off the road again and then came to rest.
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Your Jeep Cherokee displayed a "4WD/Pull Over" warning message and a Low Oil light that kept coming on, especially after an oil change. The engine was burning through oil quickly—needing a top-off every 3,000 miles—and your power steering failed while driving, causing the vehicle to lose power and stall; it only returned after restarting. The dealer found that your engine was consuming excessive oil and the oil level sensor wasn't working; they reprogrammed the engine computer but the problems continued. Fixing this will likely require replacing the faulty oil level sensor and investigating why your engine is burning oil excessively, which may involve engine repairs or component replacement.
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The contact owns a 2016 Jeep Cherokee. The contact stated while operating the vehicle, the vehicle lost power steering functionality, causing the steering wheel to become very difficult to turn in either direction. During the failure the check engine warning light, PCM warning light, and traction control warning were illuminated.
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I was driving my 2016 jeep cherokee sport and when I got to my friends gated entrance. I put the car in park so I could enter the gate code on to the key pad. When I went to put the car back into drive- the emergency brake went on by itself and would not release.
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On feb 6, 2020, I was getting ready for work when I noticed that my jeep had a message appear on the dash board regarding shift shifter. I was pulling out of my apartment complex when my car stopped out of no where my car stopped and the message appear while still on drive. When I looked over the shift shifter, the prnd were all lighten up in red.
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Vehicle loses power while driving, engine shuts down, steering locks and the dash lights up with a message that says put vehicle and "park" and then select desired gear. I have two small special needs children. This has happened 3 times in the last two months.
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Purchased a 2016 jeep cherokee 2016 latitude. Had 70,000 miles on it. Two weeks into owning it on hard turns the battery light and dash would light up.
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Tl* the contact owns a 2016 jeep cherokee. While driving 45 MPH, the engine stalled and the steering wheel seized. The contact was unable to steer the vehicle.
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While stopped at an intersection, the vehicle stalled. All light went off and brake pedal stuck down. I put car in park and turned key.
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Vehicle stalls out in the middle of driving, completely losing all power to the vehicle in the middle of traffic. Steering wheel locks up and acceleration rapidly declines to 0. Dash displays shift to p then desired gear.
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Tl* the contact owns a 2016 jeep cherokee. The contact stated that the vehicle's emergency brake independently activated on its own while being towed. The failure occurred without warning.
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We have been warned that this vehicle may have a steering wobble when towed behind a motorhome. Fiat chrysler has issued a recall addendum to the owner's manual that a harness wiring kit part no. 68321424ab is recommended before towing, and that if the vehicle is towed without this kit, fiat chrysler will not be responsible for any damages.
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Jeep wobble when flat towing. I have not personally experienced this problem, but fca/jeep is aware and issued addendum card - customer satisfaction notification s13 - and accessory kit -part # 68321424aa -. And I ihave been told by jeep dealer the kit is not in production and customer charge is $201.00 for part + installation.
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Jeep actively markets and promotes the cherokee as towable four-wheels-on-the-ground behind motorhomes. Before I purchased my 2016 jeep cherokee trailhawk in november, 2015, I confirmed by reference to the owner's manual that this was true.
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My vehicle continues to sporadically lose power steering, power and braking. “4WD temporarily disabled” light keeps coming on but then goes off. I have taken to dealer and they say it doesn’t throw a code and there is nothing they can do.
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The car is constantly overheating because a failure from the computer to start up the fan causing other issues with the coolant. Like bursting all the hoses and causing coolant leaks. Additionally a service shifter message came up on my screen and all the gears (p,r,n,d,l) light up with a red dot.
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The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the EPS warning light intermittently illuminated, and the odometer was flashing. The vehicle then lost motive power.
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Driving my vehicle back home for a local store 1.5 mi from my house and the off road warning light came on and then the steering wheel turned left while I was driving on a straight away. Managed to get to my driveway but looks like the right front wheel has detached from the truck altogether and won't move. Could not get my truck no further than the edge of my driveway.
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The Power Control Unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. There is current safety recall by NHTSA 20V343 that applies to 2014-2017 jeep Cherokee that applies to my car but does not shows up on the Jeep data base. Please advise.
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When driving my 2016 jeep cherokee the vehicle has died out completely on me in the middle of driving. While driving there is a ding noise followed by a message on my dash board that says put car in park then switch into gear, when I am already in drive and driving then the car stops and the brakes and steering locks up completely the battery light flashes then the whole dash goes black.
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Tl* the contact owns a 2016 jeep cherokee. The contact stated that there was a grinding noise coming from the steering wheel. An independent mechanic diagnosed that the axle shaft assembly failed.
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When towing vehicle 4 wheels down behind my motorhome at times vehicle has a sever wobble. It is both when taking a corner or straight. Can not stop wobble unless I come to a complete stop.
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Service shifter notification keeps popping up and you must stop vehicle and turn it off and open the door to reset it. Apparently there is a plastic piece that goes bad and has to be replaced. This has happened a lot so why is there no recall?
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While driving, vehicle will decelerate and warning light appears to shift car in gear. Then car turns off. Can not use breaks, all electronics flash and coltage light alarm comes on.
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After having my brand jeep for less than 2 months, the service park brake, anti-lock brake, and traction light went off while driving. My car then proceeded to jerk while driving so I pulled over and turned the car off. Upon restart of the jeep, all the lights were gone and the jeep drove fine.
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My jeep has been and looked at for shaking in the front end when getting to a certain speed. I have found out after going to get a wheel alignment and being told it may be my tires and having them changed and then told it may be the balance of the tires and having that checked the issue is still present.
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Tl* the contact owns a 2016 jeep cherokee that was hitched to a recreational vehicle. While driving the recreational vehicle at 60 MPH with the jeep in tow, the contact noticed that the jeep was swaying vigorously. The vehicle was taken to an unknown jeep dealer (the contact was driving on vacation), but the failure could not be diagnosed.
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"takata recall" I have had my car looked at a couple times for the same issues and no luck getting it fixed. While driving on both highway and regular roads I will get a warning chime and all of a sudden my service parking brake, ABS, traction control, and four wheel drive- overheated lights come on. I then lose power steering, the steering wheel becomes very stiff and the brakes stop working.
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Jeep wobble. I was towing my vehicle behind my motor home. I had traveled approximately 300 miles without problems.
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2016 jeep with "active drive ii" while flat towing my vehicle behind my motor home according to book procedures, we encountered an incident where the front of the vehicle started rocking, shaking, moving right/left up and down. We were on a main highway(concrete improved). I initially had no idea what had happen.
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UNKNOWN: Not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be driving normally, but my dash will go black, all lights go out and the engine will go into neutral.
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The vehicle cut off on me while the vehicle was in drive and I was driving on the highway going 70mph. It has done this several times now. The car cuts off.
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Vehicle was in motion at about 25-30 MPH when the vehicle shut off completely, engine was not going and power steering, brakes, and all electronics would not work until the car coasted into a parking lot. The car was put in park and then turned back on as normal. Incident has happened four times now at speeds of 45mph , 20mph, 25mph, and 10mph.
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Engine burns to much oil. Oil light does not come on until almost completely out of oil. Car stops suddenly and will not accelerate.
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Engine failure while going around a bend. Steering completely locked up and breaks were none functional. Thank god I was only traveling at approximately 15mhp in town and was able to safely cost out of the way of oncoming traffic.
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Service shifter light came on and gear shift lights are all red,p,r,n,d. They stay lite up. It happens when I shift gears.
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