2013 Ford Escape Latches & Locks Problems

The contact owns a 2013 Ford Escape. The contact stated that while operating the vehicle, the rear liftgate door erroneously became unlatched and opened. The contact later discovered that the rear liftgate locking mechanism was faulty and the liftgate door would not remain closed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 119,000.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number 16V643000 (Latches, Locks, Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Part distribution disconnect.

The contact owns a 2013 Ford Escape. The contact stated while driving 25-30 MPH with the windows closed, he noticed that exterior noises were louder than usual. The contact drove to his residence. Upon inspecting the vehicle, the contact noticed that the front driver's side door was slightly ajar and failed to latch properly. The contact attempted to close and lock the door but the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact became aware of NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 20V331000 (Latches/Locks/Linkages) that he associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recalls. The failure mileage was approximately 211,000.

The contact's wife owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The local dealer was contacted on two separate occasions and the contact was informed that the parts were available; however, after the vehicle was taken to and left overnight at the dealer, the dealer called back and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's wife had experienced an unknown failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.

The contact owns a 2013 Ford Escape. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated that since receiving the notification, the driver’s, and passenger’s side rear doors failed to latch securely. Several dealers were notified of the failure and the contact was informed that due to a shortage of parts, they were unable to fix the vehicle. The manufacturer had been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2013 Ford Escape. The contact stated that upon a vehicle inspection, she was informed that the vehicle was included in NHTSA campaign number: 16V643000 (LATCHES/LOCKS/LINKAGES). The contact stated that upon opening the front driver’s and passenger’s side doors, the doors failed to lock securely when closed. The contact stated that the latch remained in the closed position on both doors, preventing the doors from being secured. The contact's husband called the dealer and was informed that the parts were on back order and that the recall repair could not be performed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000. Parts distribution disconnect.

THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE PASSENGER’S SIDE FRONT DOOR FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHOWED THAT THE DOOR WAS OPENED WHILE IT WAS SECURELY LOCKED. ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO Bob Davidson Ford Lincoln (1845 E Joppa Rd, Baltimore, MD 21234, (888) 349-8092) TO BE DIAGNOSED. THE MECHANIC STATED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN INSPECTED UNDER AN UNKNOWN RECALL RELATED TO THE DOOR LATCHES AND THE VEHICLE WAS NO LONGER SUBJECTED TO THE FREE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WAS UNABLE TO COORDINATE A REASONABLE TIME FRAME TO HAVE THE VEHICLE REPAIRED. *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH MALFUNCTIONED AND THE DOOR WOULD NOT REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (QUALITY FORD, 2300 E. MAIN ST, CUSHING, OK) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS MAKING A RIGHT TURN AT 5 MPH, THE DRIVER'S SIDE DOOR LATCH DISENGAGED AND THE DOOR OPENED WITHOUT WARNING. THE CONTACT MANAGED TO HOLD THE DOOR CLOSED AND DROVE HOME. THE VEHICLE WAS TAKEN TO ROUNTREE FORD (8770 BUSINESS PARK DR, SHREVEPORT, LA 71105, (318) 798-3673) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE DRIVER'S DOOR WOULD NOT REMAIN LATCHED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE BATTERY HAD TO BE REMOVED SO THAT IT WOULD NOT DRAIN WHEN THE VEHICLE WAS NOT BEING OCCUPIED. MOORESVILLE FORD (151 E PLAZA DR, MOORESVILLE, NC 28115, (704) 664-1300) WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE REAR PASSENGER DOOR LATCH CONNECTOR FAILED TO OPERATE WHEN PROMPTED. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WOULD NOT LATCH WHILE STATIONARY, AND THE REAR PASSENGER DOOR WOULD NOT REMAIN IN PLACE EVEN AFTER THE CHILD LOCK MECHANISM WAS ENGAGED AND DISENGAGED. THE CONTACT DROVE HOME AT VARIOUS LOW SPEEDS TO PREVENT THE REAR PASSENGER DOOR FROM OPENING. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,898.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED PREMATURE ENGINE FAILURE THAT CAUSED THE MOTOR TO FAIL TWICE. THE DEALER (PLATTSBURGH FORD, 320 CORNELIA ST, PLATTSBURGH, NY 12901, (518) 561-5030) DIAGNOSED THAT AN UNKNOWN OEM PART WITHIN THE MOTOR NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE SAME DEALER CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/ LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PENSKE FORD (8970 LA MESA BLVD, LA MESA, CA 91941) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WITHIN A WEEK OF OWNING THE VEHICLE, THE REAR PASSENGER DOOR FAILED TO PROPERLY CLOSE WHEN OPENED. THE CONTACT HAD TO CONSTANTLY DOUBLE CHECK TO ENSURE THAT ALL OF THE DOORS WERE SECURED DUE TO THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER (BRANDON FORD, 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR AND WAS TO DIAGNOSE THE CAUSE OF THE FAILURE. IN ADDITION, THE SERVICE ENGINE AND COOLANT WARNING INDICATORS RANDOMLY ILLUMINATED. THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. ALSO, THE DRIVER'S SIDE FLOORBOARD AREA WAS NOT STRUCTURALLY SOUND AND BEGAN BUCKLING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DOOR LOCKING MECHANISM AND COMPUTER CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER STATED WHILE DRIVING THE VEHICLE, THE DOOR OPENED. UPDATED 11/07/2017*JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BEAR LAKE MOTOR COMPANY LOCATED AT 867 WASHINGTON ST MONTPELIER, ID 83254 202- 847-0421) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/26/17*LJ UPDATED 11/1/2017*JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). WHILE DRIVING APPROXIMATELY 68 MPH, THE REAR PASSENGER DOOR FLUNG OPEN. THE VEHICLE WAS TAKEN TO THE DEALER (NORTHGATE FORD, CINCINNATI, OHIO) AND THE RECALL REPAIRS WERE COMPLETED. FIVE DAYS AGO, WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER'S DOOR FLUNG OPEN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS LEFT THERE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE ISSUE WOULD BE ADDRESSED WITH THE DEALER. THE FAILURE MILEAGE WAS 49,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE RECALL NOTICE INDICATED THAT A SECOND LETTER WOUD BE ISSUED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ *CN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GIBBONS FORD, DICKENSON CITY, PA) AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (KELLER FORD 3385 ALPINE AVE NW, GRAND RAPIDS, MI 49544, (616) 784-6600) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE PARTS DISTRIBUTION DISCONNECT. UPDATED 07/13/17*LJ *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/ LOCKS/ LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIRST CHOICE FORD LOCATED AT 1264 DEWAR DR, ROCK SPRINGS, WY 8290 888-418-6791) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE DOOR FAILED TO LOCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE DRIVER SIDE DOOR WOULD GET STUCK UPON ENTERING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS THE CONTACT WAS INFORMED BY DEALER THAT SHE WOULD HAVE TO WAIT UNTIL PARTS WERE AVAILABLE FOR DIAGNOSES OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) MONTHS AGO. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SEND THE PARTS TO THE DEALER. THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON THE REMEDY AND PARTS TO BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH FAILED AND THE DOOR WAS UNABLE TO CLOSE SECURELY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 37,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVERS SIDE DOOR LATCH HAD BECOME DIFFICULT TO CLOSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES ) BUT THE INTERIM NOTICE INDICATED THAT THE PARTS MAY BECOME AVAILABLE MID SECOND QUARTER OF 2017 SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 30 MPH, THE DRIVER SIDE DOOR OPENED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRUNK LATCH DETACHED AND OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LATCHES/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,400.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO REMAIN CLOSED AND OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK FAILED. THE LOCK WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE). THE FAILURE MILEAGE WAS 7,450.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR PASSENGER SIDE DOOR FLEW OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SIDE DOOR FLUNG OPEN AND DID NOT CLOSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. A LOCAL DEALER AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM) AND 14V597000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE DOOR LATCH FAILED AND PREVENTED THE DOOR FROM CLOSING. THE FAILURE ALSO OCCURRED WITH THE REAR PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE REAR HATCH ELECTRONIC LOCK FAILED. THE DOOR WOULD NOT LOCK ELECTRONICALLY AND CAUSED THE HATCH DOOR TO LIFT AND CRASH INTO THE CONTACT'S GARAGE DOOR. THE VEHICLE WAS TAKEN TO THE BODY SHOP BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS IN THE REAR SEAT WHEN SHE BECAME TRAPPED INSIDE THE VEHICLE. THE CONTACT NOTICED THAT THE DOORS WERE LOCKED HOWEVER, SHE WAS UNABLE TO UNLOCK THE DOORS. THE DRIVER HAD TO UNLOCK THE DOORS FROM THE EXTERIOR OF THE VEHICLE USING THE REMOTE KEY FOB IN ORDER FOR THE CONTACT TO EXIT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000.