2013 Ford Escape Airbags Problems

Ford recall 14s21 was performed on this vehicle in 2015. I currently have a DTC b10a2. The code indicates that the restraint control module has failed. I contacted the local ford dealer, Cavalier Ford, and was told that the item was out of warranty. The issue is safety. The representative that I spoke with did not understand that the item that was the focus of the original recall has failed. Based on the original recall, the air bags and belt pretensioner could fail in the event of an accident. The replacement of the original item does not provide long term protection since it has failed again.

The contact owned a 2013 Ford Escape. The contact stated that while driving approximately 25 MPH, the rear passenger side door erroneously opened causing a distraction to the driver and the vehicle crashed into the rear of a second vehicle. During the crash, the front end of the vehicle was severely damaged but the air bag did not deploy. During the crash, the contact sustained neck, shoulder, and back injuries. No medical treatment was received. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 212,000.

I purchased my vehicle may 6,2020 Accident accord in Winnie,Tx June 22,2020 on the highway me and my kids father were on the highway at the time the highway was getting construction work done as we were driving down the highway street someone hit us broke one of my ribs and my left elbow as well I didn’t have any knowledge of knowing my vehicle had a recall until I just realize searching on my vehicle I purchased and the reason why it wasn’t taken cared before I had family matters sorry so late Briana Roy The consumer stated that she suffered a lot of traumas during this incident. No assistance has been offered yet due to the incident occurring during the pandemic.

I was in an accident on 5/13/2023 and I got hit head on in the front. None of my airbags came out.

The contact owns a 2013 Ford Escape. The contact stated while on the highway during rush hour driving at 30 MPH, the vehicle behind failed to slow down causing her to crash into the vehicle in front when her vehicle was rear-ended. The contact stated the seat belt's pretensions failed to function, and the air bags failed to deploy. During the impact, the contact hit her head on the steering wheel. In addition, the contact sustained a fractured nose, facial bruises, and neck injuries. An ambulance arrived at the scene and treated the contact then transported her to the emergency room where a MRI and CT scan was performed. The police arrived on the scene and filed a police report. There was damage to the front bumpers and grill and rear of the vehicle, but it was drivable. The vehicle failure was not diagnosed or repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). The approximate failure mileage was 99,000.

Bought my 2013 Ford Escape SEL 2 years ago. The airbag light has been on the whole time. I went and had it checked after I was hit in the passenger front side and airbags did not depoly. My husband got hurt. I was told it needs a part replaced. I know there was a recall on the airbags on this vehicle and the owner stated never had it replaced thru recall. I always have my 2 youngest grandbabies with me and I want to keep them safe. This is very important. Please help. 2nd issue is the front suspension, I can go over a rough road and it sounds awful making noise the whole time.

The contact owned a 2013 Ford Escape. The contact stated while driving at 75 mph, a deer unexpectedly ran across the freeway. As a result, the vehicle ran into the deer. The air bags failed to deploy. A police report was filed. There were no injuries sustained but the contact suffered a sore back. The vehicle was not drivable and was towed to their home address. The vehicle was diagnosed by an independent mechanic as a total loss. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 106,200.

THIS CAR WAS INVOLVED IN AN ACCIDENT THE CAR STRUCK SEVERAL TREES HITTING THE FRONT END OF THE CAR AND THEN LANDED ON THE DRIVER SIDE. THE FRONT AIRBAGS NEVER DEPLOYED NOT DID THE DRIVER SIDE AIRBAG. MY TEENAGER WAS DRIVING THE CAR WHEN IT TURNED OVER HE HAS BEEN CONCERNED WITH WHY THE AIRBAGS NEVER DEPLOYED. THE SIDE AIRBAG SHOULD HAVE WITH THE WAY THE CAR LANDED ON ITS SIDE. IF THE AIRBAG HAD OF DEPLOYED THEN HIS HEAD WOULD HAVE NEVER HIT THE WINDOW. THERE IS NO WAY THAT WHEN YOU LOOK AT THE PICTURES I FEEL THAT SOMEONE CAN HONESTLY TELL ME THAT IT JUST DIDN'T HIT WHERE THE SENSOR WAS AND THAT'S THE REASON. HAS THERE BEEN A RECALL ON THE AIRBAGS THAT WE AREN'T AWARE OF OR COULD THERE BE AN ISSUE. THIS HAS US CONCERNED BECAUSE THIS ACCIDENT COULD HAVE BEEN WORSE THAN IT WAS AND MAYBE IF THE AIRBAGS HAD OF DEPLOYED THERE MIGHT HAVE BEEN MORE INJURIES BUT SOMETHING JUST DOESN'T SEEM RIGHT. THE ACCIDENT HAPPEN ON A SIDE STREET THE SPEED WAS ABOUT 40 MPH GOING AROUND A CURVE MOVED OVER TO THE EDGE OF THE ROAD DUE TO CAR BEING IN HIS LANE. WHEN MOVING OVER THE CAR STARTED SLIDING INTO THE WET GRASS TRIED BRINGING BACK BUT OVER CORRECTED THEN THE CAR STRUCK A TREE HEAD AN EMBANKMENT THEN TURNED OVER IN DRIVER SIDE. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE AIR BAG ABOVE THE FRONT PASSENGER'S SIDE WINDOW DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO NEWINS BAY SHORE FORD LOCATED AT (219 W MAIN ST, BAY SHORE, NY 11706 631-665-1300) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

MY VEHICLE WAS STATIONARY. I WAS REAR ENDED BY A MID SIZE CAR GOING AT LEAST 55MPH. THE VEHICLE DID NOT BREAK BEFORE COLLIDING WITH MY VEHICLE. MY AIR BAGS DID NOT DEPLOY. BOTH MY DRIVERS SEAT AND MY PASSENGERS SEAS BROKE. THE PLASTIC SURROUNDING THE BASE OF MY SEAT WAS DISLODGED AND CRACKED. THE METAL STRUCTURE OF THE SEATS ALSO BROKE. BOTH MY DRIVERS SEAT AND FRONT PASSENGERS SEAT WERE COMPLETELY LAID BACK AND DID NOT RAISE AFTER THE COLLISION. THE SEATS BEFORE THE COLLISION WERE IN THE UPRIGHT POSITION. DUE TO THE AIR BAGS NOT DEPLOYING MY HEAD CONTACTED THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER BUCKLING THE DRIVER'S SEAT BELT. ADDITIONALLY THE DRIVER'S SIDE SEAT BELT ALARM WAS INOPERABLE AND DID NOT CHIME WHEN THE SEAT BELT WAS NOT FASTENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAT BELT SENSOR WAS FAULTY. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000. *BF *JS

MY FIANC AND I WERE PULLING OUT OF OUR DRIVEWAY WHEN THE VEHICLE SUDDENLY STALLED AND STOPPED COMPLETELY. THE VEHICLE WAS THEN HIT BY ANOTHER VEHICLE THE SIDE AIRBAG DIDN'T DEPLOY AND MY FIANC IS VERY LUCKY TO BE ALIVE! IT WASN'T UNTIL WE PURCHASED THIS VEHICLE THAT WE REALIZED THAT THIS PARTICULAR VEHICLE HAS HAD SO MANY RECALLS. THERE ALSO HAS BEEN SO MANY OFFICIAL STALLING COMPLAINTS THAT AN INVESTIGATION HAD BEEEN NECESSARY! SINCE THE ACCIDENT, THE STALLING ISSUE HAS NOT IMPROVED BUT WORSENS AND IS NOW STALLING EVERYTIME WE PUT GAS INTO THE VEHICLE. IT STALLS AND WON'T START AGAIN. HE WAS DRIVING ON A MAJOR HIGHWAY; UPON EXITING THE HIGHWAY THE VEHICLE STALLED AND SHUT COMPLETELY OFF AT THE HIGHWAY EXIT RAMP LUCKILY HE WAS ABLE TO PULL THE VEHICLE OFF ON THE SHOULDER OR HE WOULD HAVE BEEN INVOLVED IN YET ANOTHER ACCIDENT AND POTENTIALLY KILLED! FORD REALLY NEEDS TO ADDRESS THIS PROBLEM! THESE VEHICLES HAVE BEEN WELL MAINTAINED AND FROM WHAT I HAVE READ MOST ARE HAVING THIS SAME ISSUE FROM THE BEGINNING OF OWNING THE VEHICLE. WHEN MY FIANC WAS INJURED IN THE FIRST STALLING ACCIDENT WE WEREN'T THE OWNERS OF THE VEHICLE, MY AUNT WAS ALLOWING US TO BORROW HER VEHICLE AND SHE RECENTLY SOLD IT TO US; NOW THAT WE OWN THE VEHICLE WE REALIZE THAT THE ACCIDENT COULD HAVE BEEN PREVENTED AND SHOULD HAVE! ALSO I UNDERSTAND THE SIDE AIRBAG NOT DEPLOYING IS ANOTHER RECALL ISSUE THAT HASN'T BEEN ADDRESSED WITH OUR SUV!

"TAKATA RECALL" I WAS DRIIVNG ON A CITY STREET WHEN I WAS T-BONED BY A VEHICLE WHO RAN A STOP LIGHT. AS I BECAME CONTACT WITH THE OTHER VEHICLE I LOST CONTROL OF MY CAR AND ENDED UP HITTING A WATER METER, AFTER TRYING TO SLAM ON THE BRAKES,BECAUSE THEY BRAKES WOULDNT CATCH ON. .NEITHER CONTACT WITH THE OTHER VEHICLE NOR THE WATER METER ACTIVATED THE AIR BAGS.

CAR RANDOMLY SHUTS OFF HAS SHUT OFF 3 TIMES SINCE GETTING IT BACK FROM DEALER... CAR WAS PARKED FOR 4 HOURS AFTER STARTING THE CAR AND WAITING FOR THE RPM TO DROP WHEN I PUT IT IN DRIVE AND ACCELERATED THE ENGINE SHUT OFF POWER WAS STILL ON . THE SECOND TIME THE ENGINE SHUT OFF CAR WAS IDLING FOR 10 MINS AFTER A 25 MIN SRIVE FROM WORK WHWN I DROVE OFF MADE A TURN A BLOCK AWAY ENGINE SHUT OFF HAD HIT HAZARDS THROW GEAR INTO NEUTRAL ROLING TO A SAFE DISTANCE FROM CORNER YO STOP. THE LAST TIME THIS HAPPEN CAR WAS NOT IDLE AFTER DRIVING SEVERAL BLOCKS AFTER A ROLLING STOP SIGN MY CSR SHUT OFFF IN THE MIDDLE DFLE OFF INTERSECTION. CAR HAS SAID TO BE FIXED BY DEALERSHIP BUT ITS NOT AUR BAG LIGHT STAYS WENT OFF AFTER TAKING IT IN BUT IS NOW LIT AFAIN

I WAS IN A CAR ACCIDENT ON JULY 26, 2015 AND THE SIDE IMPACT AIRBAG DID NOT DEPLOY AFTER I HAD RECEIVED A RECALL NOTICE MANY MONTHS PRIOR TO THE ACCIDENT> EVERY TIME I TOOK IT TO THE DEALERSHIP FOR MAINTENANCE, THEY SAID THERE WAS NO "FIX" YET AT THE TIME. MY 2013 FORD ESCAPE WAS TOTALED IN THE ACCIDENT. I WAS DRIVING AT A RATE OF ABOUT 20/25 MPH WESTBOUND ON THE 2600 BLOCK ON ELM STREET ON SUNDAY 07/26/15 AT ABOUT 1:30 PM CST. I WAS ON THE LEFT LANE WHEN A CAR IN THE LEFT LANE MADE AN ILLEGAL LEFT TURN FROM HIS LANE IN AN ATTEMPT TO PARK AND T-BONED MY CAR INSTEAD. ALL AIRBAGS DEPLOYED EXCEPT FOR THE SIDE IMPACT BAG ON THE DRIVERS SEE THAT WAS ON THE RECALL. MY HEAD STRUCK THE DOOR FRAME AND I SUFFERED A CONCUSSION, MULTIPLE SOFT TISSUE INJURIES AND A TEMPORAL MANDIBULAR DISORDER

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE FRONT PASSENGER DOOR FAILED TO REMAIN LOCKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V237000 (AIR BAGS), 14V239000 (STRUCTURE), 14V597000 (AIR BAGS, SEAT BELTS), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECALL ISSUES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DRIVER SIDE DOOR LATCH PROBLEMS IS IDENTICAL TO PASSENGER SIDE DOOR LATCH RECALL NOTICE. CONSUMER REQUESTS RECALL FOR DRIVER SIDE DOOR LATCH. *SMD

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 16V643000 (LATCHES/ LOCKS/LINKAGES). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/06/2017*CT UPDATED 01/17/17.*JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE LACK OF PARTS FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF UPDATED 12/28/15.*JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/1 UPDATED 10/08/15*JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE AIRBAG RECALL NOTICE. *SMD RECALL # 14V597000. *JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP CONTINUED TO FLASH INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 7/21/15*CN

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN OCTOBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEATBELTS) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO WAITING FOR PARTS TO COMPLETE VEHICLE REPAIRS. *SMD

TL*THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V597000(AIR BAG) WAS RECEIVED IN NOVEMBER 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE UNTIL BETWEEN JULY 2015 AND DECEMBER 2015. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

BACK IN AUG. 2014 I GOT A RECALL - 14S17 OCT. 2014 GOT A RECALL - 14S21 I HAVE BEEN CALLING OUR FORD DEALER EACH MONTH AND THEY STILL DON'T HAVE THE PARTS. SO I CONTINUE TO GET A CARD FROM FORD REMINDING ME OF THE RECALL AND TO CONTACT THE FORD DEALER TODAY. WELL THEN, WHY DON'T THE FORD DEALERS HAVE THE PARTS. *JS

TL*THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS , SEAT BELTS) HOWEVER, IT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2013 FORD ESCAPE AIR BAG RECALL. *SMD THE CONSUMER IS CONCERNED ABOUT THE AMOUNT OF RECALLS HE IS RECEIVING. HE BELIEVES THE VEHICLE IS UNSAFE. *JB

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 01/09/15*LJ UPDATED 6/3/2015 *JS

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

GOT A RECALL NOTICE FOR 14S17 CALLED CROWELL MOTOR CO SOUTH BOSTON VA SERVICE DEPT. ADVISED THEY WERE WAITING ON PARTS FROM FORD TO DO THE WORK BUT THAT THERE WAS ALSO ANOTHER RECALL 14V-597 ON THE VEHICLE AS WELL AND THAT FORD HAD NOT SENT ANY OF THE PARTS TO DO THE WORK. CALLED AGAIN ON 10-24-2014 WAS TOLD THE SAME CROWELL CALLED ME ON 11-03-2014 AND STATED THEY WOULD CALL ME WHEN THE PARTS ARRIVED. THEY SEEM TO BE DOING ALL THEY CAN BUT CAN ONLY FIX THE VEHICLE WHEN FORD SENDS THE PARTS TO THE DEALERS. MY PROBLEM WHY SEND OUT RECALL NOTICES IF THE PARTS ARE NOT AVAILABLE AS GET PEOPLE SCARED TO DRIVE THE VEHICLE AS WE ARE THAT I PAID 33000.00 FOR. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE HESITATED AND THE FRONT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V495000 (ENGINE) AND STATED THAT THE RECALL EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,410.

MY 2013 FORD ESCAPE SE IS HAVING A CONTINUOUS PROBLEM WITH THE AIRBAG LIGHT. THE AIRBAG WARNING LIGHT WILL ILLUMINATE IN THE INSTRUMENT PANEL AND STAY ON WHILE I AM DRIVING. THIS HAPPENS INTERMITTENTLY AND IS DIFFICULT TO PREDICT. A VEHICLE HEALTH REPORT STATE THAT THERE IS A FAILURE IN THE OVERALL RESTRAINT SYSTEM THAT MUST BE FIXED IMMEDIATELY. STONEHAM FORD AND FORD CORPORATE HAS INDICATED THAT THEY WILL NOT ADDRESS THE PROBLEM UNLESS THE LIGHT IS ACTUALLY ON WHILE IT IS IN THE DEALERSHIP. I AM CURRENTLY CONSIDERING LEGAL OPTIONS RIGHT NOW FOR BREACH OF WARRANTY. *TR

I BUY FORD ESCAPE 2013,SE ECOBOOST 1,6 IN FEBRUARY 2013.PAY $ 29,00,BRAND NEW.AFTER 10 MONTHS SEND ME RECALL NOTICE(13V583,14V-239,14V-237,14V164000) AFTER RECALL VALUE FOR MY CAR DROP DOWN 50%.WHO REFUND MY .AFTER FIX MY CAR ,MY CAR ,NO NOW CAR,THIS IS FIXED CAR.WHO AGREE FOR SELL WITH NO GOOD CONDITION CAR. *TR

MAY 26, 2014 BEGAN A FORD RECALL OF "CERTAIN MODELS" 2013 ESCAPE FOR RESTRAINT CONTROL MODULE DEFECT-IT REQUIRED REPLACEMENT OF THE RCM (FORD #14S04, NHTSA #14V237000). I DID NOT RECEIVE A NOTIFICATION. APPARENTLY I DON'T OWN THE "CERTAIN MODEL". JULY 19, 2014 THE "AIR BAG SYSTEM WARNING LIGHT" ILLUMINATED AND STAYED ON. JULY 22 DEALERSHIP SAYS RCM NEEDS REPLACEMENT. IS DEFECT NOT ONLY IN THE "CERTAIN MODELS" CLAIMED IN MAY RECALL? LUCKILY, ALTHO PAST THE 36,000 MILE BASIC WARRANTY AND THAT IT WAS NOT INCLUDED IN THE MAY RECALL FOR THIS PROBLEM, IT IS COVERED BY A "RESTRAINT WARRANTY". PHEW...BUT, THEY CAN'T FIND THE PART ANYWHERE IN THE COUNTRY. FORD SAYS MAYBE THEY CAN SHIP ONE BY EARLY TO MID AUGUST. MY CAR IS UNSAFE AND STAYS AT THE DEALERSHIP UNTIL THE PART IS RECEIVED. LUCKILY THE DEALERSHIP WILL PROVIDE ME A LOANER AT NO CHARGE. BOTTOM LINE: REALLY FORD?? SERIOUSLY?? YOU RECALL A PROBLEM AND INVOLVE ONLY CERTAIN CARS BUT IT IS APPARENTLY A PROBLEM IN OTHER...VERSIONS OF THE MODEL? I WISH I HAD READ THIS INFORMATION BEFORE I BOUGHT; I WOULD NOT HAVE BOUGHT THE ESCAPE. I AM PETRIFIED THE ENGINE STALLING, FIRES ETC.SEEN NUMEROUS TIMES IN THE COMPLAINTS ON THIS SITE WILL AT SOME POINT OCCUR. ONCE REPAIRED I'M TRADING IT. 2013 ESCAPE=10 RECALLS, 39 SERVICE BULLETINS, 210 COMPLAINTS. 2013 NISSAN ROGUE= 0 RECALLS, 8 BULLETINS, 24 COMPLAINTS. HONDA CRV=1 RECALL, 9 BULLETINS, 76 COMPLAINTS. YOU DO THE MATH. DON'T JUDGE A BOOK BY ITS COVER; THE ESCAPE IS VERY STYLISH BUT INSIDE HIDES TOO MANY PROBLEMS FROM NUISANCE TO SAFETY HAZARDS. NOT WORTH IT. TOO ADD TO THE CARTOON, THE LIFT GATE HANDLE BROKE-AWAY FROM THE BODY AT 36,086 MILES. HAHAHA, COST ME $50 TO FIX (SEE SERVICE BULLETIN # TSB-14-0012). ONE DAY EARLIER IT WOULD HAVE BEEN A WARRANTY REPAIR. WHAT A JOKE. THANKFULLY AT LEAST I SEEM TO HAVE FOUND A GREAT DEALERSHIP & SERVICE DEPARTMENT. *TR

CAR WAS DRIVEN IN THE MORNING AND RETURNED TO THE GARAGE AT ABOUT 1030AM. APPROXIMATELY 4 HOURS LATER THE CAR ON FIRE, MY DAD'S NEIGHBOR WOKE HIM FROM A NAP, THE FIRE DEPARTMENT WAS CALLED AND THEY CUT THE BATTERY LINE AND PUT THE FIRE OUT. THE ENTIRE INSIDE OF THE CAR IS MELTED AND TOTALED. THE FIRE DEPARTMENT INVESTIGATOR THE DAY OF THE FIRE SAID IT WAS "AIRBAG BRACKET ON THE LEFT SIDE ABOVE THE PASSENGER DOOR", AND THE ROOF ABOVE THE AIRBAG WAS A HOTSPOT. FORD IS NOT BEING RESPONSIVE, THE DEALER REFERRED US TO THE TOLL FREE CUSTOMER SERVICE LINE. THEY TOOK THE INFORMATION GAVE HIM A CLAIM NUMBER AND ASKED HIM WHAT HE WANTED! MY DAD'S NAME ADDRESS AND PHONE NUMBER IS BELOW, I AM HIS DAUGHTER AND MY EMAIL ADDRESS IS BELOW. HE IS 81 YEARS OLD AND VERY UPSET AND STRESSED ABOUT THIS. *TR

ON SAT JUNE 7, 2014 I NOTICED THE DRIVERS SIDE AIRBAG LIGHT WAS SOLID YELLOW AND STAYED ON UNTIL I RETURNED HOME THAT EVENING. ON MONDAY JUNE 10TH, I GOT UP AND WENT TO THE STORE AND NOTICED IT WAS OFF. SINCE THEN IT HAS CAME ON AND WENT BACK OFF AT VARIOUS STAGES OF DRIVING, FROM HIGHWAY SPEEDS TO AN IDLE AT A TRAFFIC LIGHT. ALSO, THE PASSENGER SIDE AIR BAG LIGHT DOES DO NOT COME ON WHEN MY GRANDDAUGHTER IS SITTING IN THE FRONT SEAT, SHE IS 14 YEARS OLD AND WEIGHS APPROX 90#. I HAVE TAKEN IT TO THE FORD DEALER IN COOKEVILLE TENNESSEE AND THEY KEPT IT OVER NIGHT AND ADVISED ME THAT THEY COULD NOT DUPLICATE THE ISSUE AND NO REPAIRS WERE PERFORMED. THEY HAVE TOLD ME THAT SINCE THEY COULD NOT DUPLICATE THE ISSUE THERE WAS NOTHING THEY COULD DO AND THE VEHICLE WAS "SAFE" TO CONTINUE TO DRIVE AS NORMAL. ON THE WAY HOME FROM THE DEALERSHIP, THE DRIVERS SIDE AIR BAG LIGHT CAME BACK ON AND HAS SINCE WENT OFF AND ON SEVERAL TIMES SINCE THEN. I DO HAVE PICTURES THAT ARE TIME AND DATE STAMPED OF EACH SUBSEQUENT INCIDENT AND THE SPEED AND ODOMETER READING AT THE TIME. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INDICATING THE AIRBAG SYSTEM WAS DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 24,000.

THE AIR BAG CONTROLLER ON OUR 10-MONTH-OLD 2013 FORD ESCAPE, PURCHASED NEW ON JULY 4, 2013, HAS FAILED. THE AIR BAG INDICATOR LIGHT CAME ON CONSTANTLY. THIS IS THE 3RD MAJOR PROBLEM WE HAVE EXPERIENCED WITH THIS VEHICLE, INCLUDING THE 13S12 FIRE SAFETY RECALL, WHICH ALSO AFFECTED IT. SO, OUT OF THE BLUE, THE AIR BAG STOPPED WORKING ON A NEARLY NEW VEHICLE. THE FORD DEALER DETERMINED THAT THE RCM MODULE (RESTRAINT SYSTEM CONTROL MODULE) HAD FAILED AND REPLACED IT. SINCE THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE FROM THE BEGINNING, I ASKED IF THERE WAS A RECALL RELATED TO THE AIR BAG CONTROLLER MODULE FAILURE. I WAS TOLD "NO, IT IS LIKELY A 1-IN-1000 TYPE OF FAILURE [SIC]". I SUSPECT OTHERWISE. UNFORTUNATELY, WITH THE 2013 FORD ESCAPE, THE AIR BAG LIGHT CAN EITHER FAIL TO LIGHT, FLASH OR COME ON CONSTANTLY. OURS DID NOT FLASH, AND IS AMBER, SO WE DROVE IT FOR A WEEK BEFORE WE NOTICED THE LIGHT WAS ON. HOWEVER, A PREMATURE FAILURE OF THE RCM MODULE AT 10 MONTHS OF AGE AND 8600 MILES IS INDICATIVE TO ME OF ANOTHER POTENTIAL RECALL ISSUE. I AM ASKING THAT NHTSA INVESTIGATE FURTHER TO DETERMINE IF THERE IS A SIGNIFICANT NUMBER OF AIR BAG RCM MODULE FAILURES ON THE 2013 FORD ESCAPE. THIS IS, IN MY OPINION, A MAJOR LIFE SAFETY HAZARD. I AM VERY GRATEFUL TO THE NHTSA STAFF FOR THE EXCELLENT WORK THEY DO TO PROTECT CONSUMERS FROM SAFETY ISSUES WITH AUTOMOBILES, SUCH AS THE 13S12 FORD ESCAPE RECALL, THE REPAIRS FOR WHICH WERE JUST COMPLETED ON OUR CAR. THANKS FOR ALL YOU DO TO KEEP CONSUMERS SAFE! *TR

WHEN I BRAKE TO SLOW DOWN THE CAR FOR A RED-LIGHT STOP THE ENGINE SHUT DOWN BEFORE THE CAR WAS COMPLETELY STOPPED. THIS HAPPENED 3 TIMES IN THE 4/20 WEEK. FORD SERVICE COULDN'T FIND WHAT'S WRONG BECAUSE THEY COULDN'T "REPRODUCE" THE PROBLEM. ANOTHER SAFETY ISSUE IS THE PASSENGER AIRBAG. THE AIRBAG-OFF WARNING SIGN ALWAYS LIT UP RANDOMLY WHEN MY SON SITS IN THAT SEAT. MY SON IS SLIGHTLY OVER 100 LBS. FORD PEOPLE SAID HE HAS TO SIT STRAIGHT UP, WHICH I THINK IS RIDICULOUS AND OUTRAGEOUS. *TR

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE SITTING IDLE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED FORWARD, CAUSING HER TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN TAIL BONE AND HEAD INJURIES. A POLICE REPORT WAS FIELD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE AIR BAG FAILURE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 847. *TR