2009 Dodge Journey Suspension Problems
18 owner-reported suspension complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (18)
THE REAR DRIVER SIDE CAMBRIDGE CANT BE ADJUSTED AND IT IS WEARING MY TIRES. ALIGNMENT SHOP IS SAYING THAT THEY CANT BE ADJUSTED SO THEY CANT ALIGN MY CAR- IS THERE A RECALL ON THIS? HOW CAN THIS BE FIXED WENT TO TWO PLACES ONE IN DECEMBER 2017 AND ONE THIS MONTH JANUARY 2018
MY CAR I BOUGHT 9/2015 HAS HAD 3 TRANSFER CASES AT 3,000.00 EACH AND NOW NEEDS ANOTHER, CRACKED AND LEAKING. AT THIS POINT IT NOW NEEDS THE ALSO NEED INTERMEDIATE SHAFT THAT GOES INTO THE TRANSFER CASE AND IS NOT AVAILABLE ANYWHERE IN THE UNITED STATES, ACCORDING TO DODGE. I HAVE A LOAN ON THIS VEHICLE AND UNABLE TO DRIVE SINCE SEPT 20TH, 2017. I WROTE TO THE ATTORNEY GENERAL IN MASACHUSETTS. RECEIVED A LETTER ON OCT 12, 2017 FROM THEM , TELLING ME TO CONTACT YOUR DEPT RIGHT AWAY. I DRIVE MY VEHICLE ON CITY STREETS. I SAW LEAKING WHILE I WAS IN PARKING LOT AT WORK ON SEPT 15,2017 . I BROUGHT BACK TO AAMCO ON SEPT 16, THEY CALLED DODGE BECAUSE THIS WOULD BE NUMBER 4 TRANSFER CASE. THEY TOLD THEM I HAD TO BRING TO A DODGE DEALERSHIP, WHICH I DID. AAMCO PUT IN 3 TRANSFER CASES.HARR DODGE IN WORCESTER, MA DIAGNOSED ON SEPT 20, 2017 AND THAT IS WHEN I FOUND OUT WHAT IT NEEDS. WITH NO PART AVAILABLE IN THE ENTIRE UNITED STATES. THEY NEED TO RECALL THIS CAR NOW, NOT YEARS. 2009 DODGE JOURNEYS
SUSPENSION PARTS FAILING CONSTANTLY, FRONT TIE RODS, SWAY BARS, STRUTS, BALL JOINTS, BUSHINGS WEAR AFTER 10,000 A 15,000 MILES. AS A RESULT ALIGNMENT IS OFF AND CAUSE UNUSUAL WEAR ON THE TIRES RESULTING IN ROUGH UNCOMFORTABLE RIDE. BRAKES GET HOT AND WEAR/ SQUEAK AFTER 10K MILES, SOMETIMES SOONER RESULTING IN HUB CAP DUST AND PAINT CHIPPING. REAR TIE RODS GO BAD RESULTING IN REAR CAMBER BEING OFFSET AND INSIDE OF TIRES WEAR REAL QUICK. RIGHT SIDE DOOR LOCKS HAVE TO BE MANUALLY LOCKED/ UNLOCKED. INTERMITTENT NOT STARTING PROBLEMS, WIN MODULE ALREADY REPLACED ONCE DUE TO RECALL. DRIVER SIDE WINDOW UP AND DOWN BUTTONS BROKE OFF. FRONT DASH RATTLES BAD WHEN TAKING OFF/ GOING OVER BUMPS. REAR LEFT SIDE DOOR HINGE GOT LOOSE RESULTING IN SPRING POPPING OFF, NOW DOOR WON'T STAY OPEN AND CLOSES BY ITSELF, THAT'S THE DOOR THAT'S LEAST USED.
I HAVE BEEN HAVING PROBLEMS WITH MY 2009 DODGE JOURNEY. I ALSO HAVE PROBLEMS TRYING TO TURN IT ON SOMETIMES. I BELIEVE IT MIGHT BE THE KEY OR IGNITION. I BOUGHT A NEW BATTERY THINKING MY OLD ONE WAS DEAD AND IT ALSO STARTED GREAT FOR A FEW WEEKS AND THEN IT STARTED DOING IT AGAIN. SOMETIMES I TURN THE KEY AROUND AND IT TURNS ON FINE AND SOMETIMES IT DOES NOT. IT IS FRUSTRATING BECAUSE SOMETIMES IT DOES IT WHEN I AM AWAY FROM HOME. I AM ALSO HAVING PROBLEMS WITH MY FRONT BRAKES OR SUSPENSION BECAUSE WHEN I PRESS ON THE BRAKES MY STEERING WHEEL STARTS TO SHAKE. I HAD MY BRAKE PADS AND ROTORS CHECKED AND THEY ARE GOOD. I JUST DO NOT KNOW WHAT ELSE TO DO BECAUSE EVERY TRIP TO THE MECHANIC COSTS MONEY. THERE SHOULD BE A RECALL ON THIS VEHICLE! *TR
BRAKES, ALLIGNMENT, DRIVE SHAFT WAS BENT...4TH SET OF TIRES PURCHASED IN FEB. 2013 GAS TANK & FUEL PUMP NEEDED REPLACED APRIL 2013 CALIPER LOCKED UP CAUSING FIRE, VEHICLE NEEDED TO BE TOWED MAY 2013. *TR
REAR RATTLING (METAL ON METAL) UNABLE TO LOCATE. HEARD WHEN WINDOWS ARE DOWN AND DRIVING OVER A BUMP. *TR
I HAVE HAD TO REPLACE THE BRAKES ON MY 2009 DODGE JOURNEY 3 TIMES SINCE MARCH OF 2009, MY CAR ONLY HAS 35,000 MILES ON IT. I FEEL THAT THE BRAKES ARE DEFECTIVE AND ARE NOT SAFE. THEY DO NOT PROVIDE A SAFE DRIVING ENVIROMENT. *TR
PURCHASED VEHICLE NEW IN JUNE OF 2009. FRONT BRAKES GONE AND EATING INTO ROTORS BY 26,000 MILES. LITTLE OVER A YEAR. 90% OF DRIVING IS FREEWAY DRIVING. VERY LITTLE STOP AND GO. REPLACED BRAKES AND HAD ROTORS TURNED. ROTORS WARPED AND FRONT AND REAR BRAKES GONE AGAIN AT 35,245 MILES ONE YEAR LATER. REPLACED FRONT ROTORS AND ALL 4 SETS OF BRAKES. FRONT STRUTS HAVE GONE OUT NOW AS WELL. DEFINITELY TOO MUCH WEIGHT FOR VEHICLE BRAKES AND SUSPENSION. IF NOT WATCHED COMPLETE FAILURE EXPECTED BEFORE RECOMMENDED MAINTENANCE CHANGES!! *TR
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT DRIVER SIDE WHEEL BEARING WOULD NEED TO BE REPLACED. SHE WAS INFORMED THAT THE PART WAS UNAVAILABLE AND WHEN IT BECAME AVAILABLE, THEY WOULD PERFORM THE REPAIRS. NO REPAIRS WERE PERFORMED SINCE THE PART WAS STILL UNAVAILABLE AT THE LOCAL AND SURROUNDING DEALERS. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE CURRENT MILEAGE WAS 34,000 AND THE FAILURE MILEAGE WAS 31,000.
04/10/11 NHTSA HEADQUARTERS 1200 NEW JERSEY AVENUE, SE WEST BUILDING WASHINGTON, DC 20590 TO WHOM IT MAY CONCERN. I AM WRITING YOU IN REFERENCE OF THE PURCHASED OF MY BRAND NEW VEHICLE, A 2009-DODGE JOURNEY SE ON JUNE 08, 2008. THIS CAR BEGINNING TO HAVE PROBLEMS AFTER IT 6,000 MILES HAVING A NUMEROUS REPAIRS SINCE THEM. I SUBMITTED THE CAR TO THE LEMON LAW BEFORE THE WARRANTY TIME EXPIRED. CHRYSLER GROUP DENIED IT ARGUING THAT MY CAR IS RUNNING UNDER THE COMPANY EXPECTATION. CURRENTLY THE CAR STILL HAS SUSPENSION PROBLEM AND NOISES(SUCH AS BRAKE NOISES, TURN WHEEL NOISES AND OTHER). THE CAR BOUNCING AFTER 50 MP MILES AND EVERY TIME THAT BUMPS ON THE STREET OR ON THE HIGHWAY THE VEHICLE MAKES STRONGLY BOUNCES. THE COMPANY STATES THE BOUNCING AND THE NOISES ARE PART OF THE CARS MANUFACTURED. IN ADDITION TO ALL THE REPORTED REPAIRS, THE SEATS GET EASILY STAIN WITH ANY TYPE OF LIQUID AND THE BLACK COLOR OF THE INTERIOR IS FADING, I MEAN THE BLACK IS BECOMING GRAY. I WILL SUBMIT ANY DOCUMENT THAT COULD SUPPORT MY CLAIM IF IS REQUIRED. *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR BRAKE REPAIRS AND AN ALIGNMENT WHEN HE WAS INFORMED THAT THE VEHICLE DID NOT HAVE A STABILIZER BAR INSTALLED. THE DEALER ADVISED THAT BECAUSE THE COMPONENT WAS NOT COVERED UNDER WARRANTY, HE WOULD BE LIABLE FOR THE INSTALLATION OF A STABILIZER BAR. THE CONTACT WAS CONSIDERED BECAUSE THE VEHICLE WAS MANUFACTURER INCORRECTLY AND WITHOUT THE STABILIZER BAR. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 41,000.
19 INCH KUHMO TIRES AND THE SUSPENSION ON THE FRONT END 2009 DODGE JOURNEY, IT RUBS UNDER THE WHEEL WELL CAUSING MY FRONT TIRE TO BLOW OUT, THE OTHER TIRE IS HEADING IN THE SAME DIRECTION, WORN REAL BAD ON INSIDE EDGE, THE SPRING SITS LOW IN THE WHEEL WELL AND WHEN YOU BOUNCE IT HITS AND RUBS. *TR
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY.THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, HE HEARD A GRINDING NOISE WHILE ATTEMPTING TO SLOW DOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH THE REAR AND FRONT SUSPENSION WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. UPDATED 01/26/11*LJ THE FRONT BRAKES AND ROTORS WERE REPLACED. UPDATED 04/20/11
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE DIFFERENT OCCASIONS FOR THE SIMILAR FAILURE. THE FRONT SUSPENSION BALL AND SEAT WAS REPLACED. IN ADDITION, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED AT A DIFFERENT TIME. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 7,000.
BRAKE PADS FAILED PREMATURELY AT 19529 MILES (20% REMAINING). ROTORS NEEDED MACHINED. BRAKES SHOULD HAVE A MINIMUM WEAR WARRANTY REQUIREMENT. ALSO THE FRONT STRUTS, TIE RODS AND WATERPUMP NEEDED REPLACED. *TR
I HAVE A 2009 DODGE JOURNEY. I HAVE NOT HAD ANY INJURIES ASSOCIATED WITH THE ISSUE, HOWEVER FEEL AS THOUGH THERE IS THE POSSIBILITY FOR INJURY TO OCCUR. THE CAR IS 2 YEARS OLD AND ALREADY THE ROTORS HAVE BEEN DIAGNOSED AS BEING WARPED 3 TIMES, ONE OF WHICH THE CAR HAD ONLY BEEN DRIVEN 6000 MILES SINCE THE WARPAGE AND THEN WARPED AGAIN. COMPLETELY UNACCEPTABLE. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. DUE TO THE FACT THAT ALL THIS IS OCCURRING, I FEEL AS THOUGH THIS COULD LEAD TO MAJOR SAFETY ISSUES. *TR
2009 DODGE JOURNEY...GREAT PRICE BUT...BOUGHT THE VEHICLE 10/09...NOISE FROM REAR SUSPENSION DRIVERS SIDE...DEALER KEEPS TELLING ME TO MUCH AIR IN TIRES AND THEY CAN'T FIND ANYTHING CAUSING KNOCKING SOUND...THE REAR BUMPER AROUND REAR TIRES SEEMS LOOSE...MPG IS TERRIBLE. *TR
2009 DODGE JOURNEY R/T EXTREME MOANING,GRINDING NOISE FROM RIGHT FRONT STRUT ASSEMBLY STRUT BEARING IS MADE OF PLASTIC AND STRUT SPRING ROTATED PUNCTURING SAME AND BECAME JAMMED INSIDE HOUSING NEW STRUT BEARING WAS INSTALLED BUT IT IS STILL MADE OF PLASTIC THE LEFT SIDE SPRING IS STARTING TO SHIFT ALSO & WILL BE REPLACED OLD PART IS AVAILABLE AND I ALSO HAVE PHOTOS. *TR