2009 Dodge Journey Body & Structure Problems
10 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (10)
SOMETIMES DOORS CAN NOT BE UNLOCKED WITH THE REMOTE NEITHER WITH THE LOCK-UNLOCK BUTTON. THE PROBLEM IS MORE OFTEN WITH THE PASSENGERS AND REAR (5TH) DOOR. THE DRIVER'S DOOR DOES NOT FAIL. PASSENGERS CAN NOT OPEN THE DOORS TO ENTER OR LEAVE THE VEHICLE. THIS COULD BE DANGEROUS IN CASE OF AN EMERGENCY.
I WAS ON INTERSTATE 55 GOING NORTH WHEN MY TIRE BLEW OUT CAUSING DAMAGE TO MY CAR. THERE WAS NO WARNING OR ANY OTHER VARIABLEL THAT CAUSED IT IT JUST BLEW OUT WHILE I WS GOING ABOUT 70 MILES AN HOUR. I PURCHASED THIS TIRE A COUPLE OF MONTHS AGO BRAND NEW SO I WAS TOLD AT THE PLACE WHERE I PURCHASED IT. I COULD HAVE HURT OR KILLED BUT THANK GOD I DID NOT PANIC. I WAS ON MY WAY TO WORK THANK GOD MY WIFE WAS NOT IN IT WHEN IT BLEW OUT.
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE REAR HATCH DOOR WAS OPEN, SHE WENT TO RETRIEVE SOMETHING FROM THE VEHICLE AND THE HATCH DROPPED DOWN INDEPENDENTLY ONTO THE CONTACTS HEAD. AS A RESULT, THE CONTACT SUSTAINED INJURIES TO THE NECK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 103,028.
AFTER A NIGHT OF RAIN, BOTH REAR DOORS HAD TAKEN IN WATER,; BOTH WINDOWS WERE CLOSED TIGHTLY ; I FIRST NOTICED WATER LEAKING OUT OF THE BOTTOM OF BOTH DOORS, THEN WHEN OPENING THEM COULD HEAR THE WATER SLOSHING AROUND IN THE DOOR. EVENTUALLY, THE WATER LEAKED OUT (2-3 DAYS) FROM BOTH, BUT IT SMELLS WET. THIS HAS HAPPENED AGAIN, TWICE, IN THE COUPLE OF WEEKS. *TR
EVERY TIME IT RAINS, BOTH REAR PASSENGER DOORS FILL WITH WATER. WHEN OPENING AND CLOSING THE DOORS, THE WATER INSIDE CAN BE HEARD. THE WATER SLOWLY LEAKS FROM THE DOORS, BUT IT TAKES 2-3 DAYS FOR IT ALL TO LEAK OUT. *TR
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE FLOOR BETWEEN THE FRONT DRIVERS SIDE SEAT AND THE REAR DRIVERS SIDE SEAT WERE WET. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THERE WAS A COMPARTMENT ON THE FLOOR IN BACK OF THE FRONT DRIVERS SIDE SEAT WHICH WAS FILLED WITH APPROXIMATELY 5 INCHES OF WATER. THE CONTACT EMPTIED OUT THE WATER AND STATED THE COMPARTMENT CONTINUED TO FILL WITH WATER. THE CONTACT STATED SHE WAS CONCERNED OF RUST AND THAT SHE COULD NOT TELL WHERE THE WATER WAS COMING FROM. THE DEALER STATED THERE MIGHT BE A SEAL LEAK AND ADVISED THAT THE VEHICLE BE TAKEN INTO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,400. UPDATED 07/20/11*LJ UPDATED 12/05/11
AFTER RAINING THE PASSENGER SIDE REAR DOOR FILLS WITH WATER. WHEN I CLOSE THE DOOR I HEAR THE WATER SWISH AROUND INSIDE AND THEN I SEE IT DRAIN OUT OF THE BOTTOM OF THE DOOR. THIS IS THE 4TH TIME THAT I HAVE SEEN THIS HAPPEN IN AS MANY WEEKS. MY WIFE HAS ALSO NOTICED THE EXACT SAME THING BEFORE I DID. THE DOOR FILLS WITH WATER PRETTY MUCH EVERY TIME IT RAINS. IT SEEMS LIKE IT IS AT LEAST FILLING UP WITH SEVERAL CUPS OF WATER. I AM CONCERNED WITH MOLD GETTING INTO THE CAR AND ALSO THE PROBABILITY OF AN ELECTRICAL SHORT. THIS HAPPENS EVERY SINGLE TIME IT RAINS. IN ADDITION TO THE DOOR FILLING WITH WATER THE LOW TIRE PRESSURE LIGHT KEEPS COMING ON AND THE REAR LEFT TIRE WILL SLOWLY DEFLATE. I HAVE ALREADY HAD THE TIRE REPLACED ONCE AND THE SAME THING HAPPENED AGAIN IN A MATTER OF WEEKS. OUTSIDE AIR TEMPERATURE SEEMS TO HAVE NO EFFECT ON WHEN THIS OCCURS BECAUSE IT HAPPEN DURING THE COLD AND WHEN IT IS HOT OUT. USUALLY THE LOW TIRE PRESSURE WARNING WILL COME ON WITHIN ONE WEEK OF FILLING THE TIRE. *TR
SAFETY ISSUE: SHARP EDGED ROUGH REAR METAL SEAT RUNNERS THAT CHILDREN HAVE BEEN CUT ON. ATTEMPTED SAFETY MODIFICATION WITH MANUFACTURER. FIRST 2 ATTEMPTS SAID HAD NO RESOLUTION. CHRYSLER WAS CONTACTED. OUR 3RD ATTEMPT TO RESOLVE DUCT TAPE PLACED ON BY SERVICE DEALER. FINAL RESPONSE SAID NOTHING ELSE COULD DO AS IT WAS NORMAL AND JUST THE WAY THE VEHICLE IS DESIGNED (PER MANUFACTURER'S INSPECTOR.) MANUFACTURER REFUSES TO ACKNOWLEDGE THE SAFETY ISSUE. *TR
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY . THE CONTACT STATED THAT THE LEFT AND RIGHT PILLAR NEAR THE VENT WAS TO WIDE WHICH MADE IT DIFFICULT TO SEE. THE CONTACT STATED THAT THE IRREGULARITIES IN THE PILLAR PREVENTED THE CONSUMER FROM SEEING A PEDESTRIAN THREE DIFFERENT TIMES ALMOST CAUSING AN ACCIDENT. THE DEALER WAS CONTACTED AND STATED THAT SHE NEEDED TO CONTACT THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 16,000. UPDATED 10/26/10. *LJ UPDATED 10/26/10*JB
I PURCHASED A 2009 DODGE JOURNEY ON FEBRUARY 28, 2009. I WAS VERY PLEASED WITH MY JOURNEY UNTIL WEDNESDAY, APRIL 1, 2009, WHEN I OPENED THE REAR HATCH TO FIND MY CAR HAD BEEN LEAKING WATER. I PROMPTLY TOOK MY CAR BACK TO THE DEALER WHERE THEY SUPPOSEDLY FIXED THE PROBLEM ONLY TO FIND THE PROBLEM WAS MADE WORSE ON THE NEXT DAY I HAD WATER STAINING IN COMPARTMENTS AT THE BOTTOM OF MY CAR. AS OF TODAY, APRIL 3, 2009 THEY HAVE NO ANSWERS AND MY CAR IS STILL NOT FIXED. I ASKED A FRIEND WHO PURCHASED THE SAME MODEL AND SHE SAID SHE HAD NOT NOTICED ANYTHING BUT HADN'T REALLY LOOKED SO WE LOOKED TOGETHER AND SHE HAS THE SAME PROBLEM. *TR