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2011 Chevrolet Equinox Fuel System Problems

18 owner-reported fuel system complaints from NHTSA data

18
Complaints
Feb 2014Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (18)

highFUEL SYSTEM, GASOLINE,ENGINE
Filed: Jul 2025

While driving at 70 MPH, your Equinox didn't accelerate properly when you pressed the gas pedal. Once the fuel tank got down to about 1/4 full, the engine jerked, made abnormal sounds, and the check engine light came on. A mechanic found that the pistons had failed and the engine was burning excessive amounts of oil. This happened around 90,000 miles.

NHTSA #: 11673817
highFUEL SYSTEM, GASOLINE
Filed: Jul 2025

Your car may not accelerate properly when you press the gas pedal, and you might notice jerking and unusual engine noise. The check engine light will turn on. A mechanic found that the engine pistons have failed and the engine is burning through oil much faster than normal. This requires engine repair or replacement.

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NHTSA #: 11673471
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Filed: Dec 2019

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED; HOWEVER, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP, CAMSHAFT, AND BATTERY NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11290947
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2019

USED QUART OF OIL EVERY 900 MILES

NHTSA #: 11217787
mediumFUEL/PROPULSION SYSTEM
Filed: Nov 2018

GAS ORDER AND OTHERS COMING FROM THE ENGINE. GAS MILEAGE HAS DECREASED. UNDETECTED GAS LEAK .

NHTSA #: 11155170
mediumFUEL/PROPULSION SYSTEM
Filed: Sep 2018

MY CAR HAS A ROUGH IDLE/FEELS LIKE IT'S GOING TO STALL WHEN IT'S IDLING. AFTER GETTING A LOW-ENGINE POWER INDICATOR LIGHT, I TOOK IT TO MY DEALER, WHO DIAGNOSED THE REAR HIGH-PRESSURE FUEL PUMP AS A RESULT OF THE CODE DURING DIAGNOSTICS. AT A COST OF MORE THAN $1,300, THE FUEL PUMP WAS REPLACED, AND AS I WAS DRIVING HOME FROM THE DEALERSHIP, THE PROBLEM PERSISTED AND I CALLED THE DEALER RIGHT THEN. I WAS TOLD TO LET THE CAR RESET AND DO HIGHWAY DRIVING. AFTER FIVE DAYS AND A 12-HOUR HIGHWAY ROUND TRIP, I STILL HAD THE PROBLEM AND CALLED THE DEALER BACK. THEY HAD MY CAR THREE DAYS AND NOW SAY THIS IS A TIMING CHAIN ISSUE, BUT THEY ALSO SAY THAT SOME OF MY MODELS ARE HAVING HIGH OIL CONSUMPTION, LEADING TO THE TIMING CHAIN ISSUE; THEREFORE, THEY'RE TRACKING MY OIL CONSUMPTION FOR 2,000 MILES. STILL, MY QUESTION IS WHY REPLACE THE HIGH-PRESSURE FUEL PUMP SINCE THAT DIDN'T FIX THE PROBLEM? MY YEAR, MAKE, AND MODEL--BUT NOT VIN--IS CURRENTLY UNDER RECALL FOR FAILING HIGH-PRESSURE FUEL PUMPS, BUT MY DEALER WON'T BUDGE AND INCLUDE IT IN THE RECALL. THE RECALL IS: #43180: PRODUCT EMISSION RECALL ' HIGH PRESSURE FUEL PUMP ' (SEP 30, 2016). I ALSO CONTACTED GM'S HELP LINE, AND THEY INVESTIGATED AND DID NOTHING. I CAN PROVIDE MORE INFORMATION IF NECESSARY, BUT I'M REQUESTING THAT THE RECALL BE EXPANDED TO INCLUDE MY VIN.

NHTSA #: 11128514
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2018

I HAVE A 2011 CHEVY EQUINOX WITH HIGH OIL CONSUMPTION ISSUES I BEEN MAINTAINING TO AVOID ENGINE ISSUES. CHEVY WILL CHECK HOWEVER WANTS ME TO PAY FOR OIL CHANGE TEST AND SAID THEY WILL CHARGE ME IF THEY FEEL THE ENGINE HAS ISSUES DUE TO POOR MAINTENANCE. THE HIGH OIL CONSUMPTION IS CAUSING THIS AND APPEARS AS A WAY TO TURN CUSTOMERS AWAY TO AVOID COSTS TO THEM. POOR CUSTOMER SERVICE.

NHTSA #: 11081397
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2017

LATELY EVERY TIME I HAVE BEEN TURNING ON MY VEHICLE AND GOING IN DRIVE OR REVERSE IT STALLS ON ME AND I BOUGHT MY CAR THE END OF MAY 2017 AND ITS ONLY AUGUST 2017 FROM A CERTIFIED CHEVY DEALERSHIP.

NHTSA #: 11014100
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2017

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. UPDATED 05/19/17*LJ *CN

NHTSA #: 10972304
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2017

CHECK ENGINE LIGHT STAYING ON. DIAGNOSED AS CAM AND CRANK SENSORS BAD. THESE REPAIRED NOW ANOTHER DIAGNOSTIC SAYING TIMING BELT BAD. HAD AN OIL AND FILTER CHANGE DIVE IN FEBR 13 N WENT OUT OF TOWN ON 2/14/17 N EVERYTHING FINE. ENGINE E LIGHT CAME ON END OF FEBR SO TIL BACK TO WHERE GOT OIL CHANGED. THEY DENIED ANY WRONGDOING DOING. TOOK TO MECHANIC TUESDAY MARCH 7 TOLD CAM N CRANK SENSORS BAD. THEY FIXED , J CAME TO GET CAR, PULLED OUT OF SHOP N LIGHT CAME ON AGAIN N ENGINE STALLED SO TOOK RIGHT BACK. NOW DIAGNOSED AGAIN AS TIMING BELT FROM DIAGNOSTIC PLACE. CALLED GM DEALER N NOW THEY WANT ANOTHER DIAGNOSTIC DONE. I'M CONFUSED, FRUSTRATED N OUT OF MONEY.

NHTSA #: 10965844
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2016

TRAVELING 70 MPH DOWN FREEWAY WHEN SUDDENLY MY CEL ILLUMINATED ALONG WITH THE TRACTION CONTROL AND ANTI SKID LIGHTS. AFTER CAREFULLY DODGING A FEW VEHICLES, I PULLED TO SIDE OF FREEWAY IN HEAVY TRAFFIC AND TURNED OFF MY ENGINE FOR A COUPLE MINUTES. RESTARTED AND ENGINE APPEARED TO RUN FINE HOWEVER THE CEL REMAINED ILLUMINATED. I TOOK THE VEHICLE TO A LOCAL GM DEALER AND THEY INDICATED A NEW THROTTLE BODY WAS NEEDED TO REMEDY MY SITUATION TO THE TUNE OF $340.00. THE MONEY PART DOESN'T BOTHER NEAR AS MUCH AS HAVING TO GET TO THE SHOULDER IN HEAVY 70 MPH TRAFFIC. THIS IMPOSED A VERY SEVERE SAFETY HAZARD TO NOT ONLY MYSELF, BUT ALL OCCUPANTS IN MY VEHICLE AT THE TIME.

NHTSA #: 10839835
mediumFUEL SYSTEM, GASOLINE,ENGINE
Filed: Feb 2014

I HAVE HAD PROBLEMS WITH MY 2011 CHEVROLET EQUINOX SINCE THE DAY I GOT IT BUT YESTERDAY WAS THE WORST. THE ENGINE ALL OF A SUDDEN STALLED ON THE HIGHWAY AND I HAD TO PULL OFF THE ROAD. I JUST HAD IT IN THE SHOP LAST WEEK AND HAD THE FUEL PUMP AND TIMING CHAIN REPLACED. I WAS ABLE TO GET MY CAR HOME ONLY ABLE TO DRIVE 40 MPH. THIS MORNING I WAS GOING TO TRY TO GET IT TO WORK TO BE CLOSER TO SOMEONE WHO COULD CHECK THE CODE OUT ON IT BUT AS I WAS GOING DOWN THE ROAD IT COMPLETELY STALLED OUT AND I BARELY GOT OFF THE ROAD BEFORE THE ENGINE CUT OUT ALL TOGETHER. I HAVE READ NUMEROUS FORUMS OF CUSTOMER WITH THE SAME VEHICLE HAVING THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND GM NEEDS TO ADDRESS IT. THE SHOP IS SAYING THAT IF IT'S THE FUEL THROTTLE BODY WHICH IS WHAT I SUSPECT THEY WILL NOT COVER IT UNDER WARRANTY. FROM WHAT I UNDERSTAND THERE WAS A BULLETIN PUT OUT ON THIS ISSUE AND IT WAS COVERED FOR AWHILE ON THE POWERTRAIN WARRANTY BUT THEY PULLED THE BULLETIN AND NO LONGER COVER IT. I NEED HELP. GM KNOWS THEY HAVE ISSUES WITH THIS VEHICLE BUT THEY WILL NOT DO ANYTHING ABOUT IT. *TR

NHTSA #: 10565822
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Filed: Nov 2013

CHECK ENGINE LIGHT CAME ON, HAD AUTOZONE RUN ON COMPUTER, CAME BACK CODE P0011, FOUND RECALL ON CODE IN 2011(11195A), CAR IS DOING SAME THING AS RECALL STATED, I CALLED GM AND THEY SAID IT WAS NOT PART OF RECALL, I EXPLAINED PROBLEM AND THEY WOULD NOT TELL IF PART WAS UNDER WARRANTY, ALL THEY SAID WAS TAKE TO DEALER. GM TOLD ME SO ES VINS WERE RECALLED, BUT NOT ALL, COULDN'T TELL ME WHY THIS ONE WAS NOT RECALLED EVEN THOUGH IT IS DOING SAME THING. *TR

NHTSA #: 10552559
mediumFUEL SYSTEM, GASOLINE,ENGINE
Filed: Oct 2013

I RECEIVED A LETTER FROM CHEVROLET (JULY 2013) EXPLAINING THAT THERE ARE ISSUES WITH NUMEROUS ENGINE PARTS, PARTICULARLY THE FUEL PUMP AND BALANCE CHAIN. CHEVROLET STATED THAT THEY ARE EXTENDING MY POWER TRAIN WARRANTY TO 10 YEARS OR 120,000 MILES, WHICHEVER OCCURS FIRST. I HAVE HAD THE BALANCE CHAIN REPLACE TWICE ALREADY. I AM CONCERNED THAT THE CONDITION WITH THE FUEL PUMP COULD CAUSE A FIRE OR SERIOUS ENGINE DAMAGE. THE LETTER FROM CHEVROLET STATES: "IN ADDITION, THE FUEL PUMP PLUNGER SHAFT SEAL MAY WEAR AND ALLOW FUEL TO LEAK INTO THE CRANKCASE, WHICH WOULD ILLUMINATE THE MALFUNCTION INDICATOR LIGHT. THIS CAN CAUSE RUN-ON AND/OR THE ENGINE TO RUN ROUGH". I WOULD ASSUME THAT THE ENGINE AND OIL IN THE EQUINOX WOULD REACH VERY HIGH TEMPERATURES WHEN THEY HAVE BEEN OPERATED FOR A PERIOD OF TIME. THE INTRODUCTION OF FUEL INTO THE CRANKCASE AND ENGINE COULD POSSIBLY IGNITE. ALSO THE FAILURE OF THE BALANCE CHAIN COULD CAUSE ENGINE FAILURE UNDER SOME DRIVING CONDITIONS THAT COULD LEAVE THE CAR INOPERABLE, CAUSING AN ACCIDENT. I BELIEVE CHEVY SHOULD BE HELD ACCOUNTABLE FOR THE DEFECTIVE PARTS AND POTENTIAL DANGER THEIR FAILURE COULD CAUSE. CHEVROLET SHOULD BE DIRECTED TO ISSUE A RECALL TO REPLACE THESE DEFECTIVE PARTS.. *TR

NHTSA #: 10548313
mediumFUEL SYSTEM, GASOLINE
Filed: May 2013

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE STALLED AND HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. A DIAGNOSTIC WAS PERFORMED BY A DEALER, WHO STATED THAT THE HIGH PRESSURE FUEL PUMP WAS LEAKING GASOLINE INTO THE MOTOR OIL. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 11,100. UPDATED 7/15/13 *CN

NHTSA #: 10510514
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2012

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A SEVER RATTLING HEARD FROM THE VEHICLE AS SOON AS IT WAS STARTED. THE VEHICLE WAS HESITANT TO ACCELERATION AND THE CONTACT STATED THAT IT WAS CONSUMING FAR MORE GASOLINE FUEL THAN NORMAL THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 30,000.

NHTSA #: 10469972
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2012

WHEN VEHICLE WAS PULLED INTO OUR GARAGE, A STRONG SMELL OF GAS WAS NOTICED. STILL UNDER WARRANTY THE FUEL LINE WAS REPLACED BY OUR DEALER. THE VEHICLE MILEAGE WAS 18700 MILES. WE BOUGHT THE VEHICLE IN FEBRUARY OF 2011. THE VEHICLE GETS PARKED IN OUR GARAGE EVERY NIGHT. WE ARE CONCERNED THAT A VEHICLE WITH SO LITTLE MILEAGE AND AT SO YOUNG AN AGE COULD HAVE SUCH A SERIOUS CORROSION PROBLEM. *TR

NHTSA #: 10468231
mediumFUEL SYSTEM, GASOLINE
Filed: Aug 2011

PURCHASED 2011 EQUINOX WITH 4-CYL ENGINE SPECIFICALLY FOR THE LISTED 32/23 MPG. I DRIVE 30 MILES PER DAY BACK AND FORTH TO WORK, FIGURED I WOULD GET AROUND 24-25 MPG FOR IN CITY HIGHWAY DRIVING. INSTEAD, I HAVE GOTTEN NO BETTER THAN 21 MPG AND USUALLY LESS. I THEN DROVE FROM KANSAS CITY TO OKLAHOMA CITY FOR WORK, USED CRUISE CONTROL MOST OF TIME. HOWEVER, IT WAS WINDY SO I FIGURED IT WOULDN'T QUITE BE AT 32. HOWEVER, I WAS VERY SURPRISED TO ONLY GET 22-23 MPG FOR HIGHWAY MILEAGE. VERY DISAPPOINTING. THE FIRST TIME I CONTACTED DEALER (AROUND 1,800 MILES ON ODOMETER) SERVICE REP EXPLAINED THAT THE POOR GAS MILEAGE WAS DUE TO THE CHANGE FROM WINTER BLEND GASOLINE TO WARM WEATHER GAS. AS THE POOR MPG CONTINUED, AROUND 3,000 MILES I TOOK CAR TO DEALER TO HAVE OIL CHANGED AND AT THAT TIME MENTIONED POOR MPG. THE SERVICE REP (DIFFERENT REP THAN PREVIOUSLY) TOLD ME THAT THE EQUINOX HAD A 5,000 MILE BREAK-IN PERIOD WHEN IT COMPUTES HOW THE CAR IS DRIVEN AND ADJUSTS FOR THE DRIVER'S HABITS (HOW WOULD THAT WORK IF MULTIPLE PEOPLE WERE DRIVING THE VEHICLE?). ANY WAYS, I COMPLAINED BUT WAS TOLD IT WOULD GET BETTER. NOW AT 5,500 MILES AND STILL GETTING NO BETTER THAN 19-21 MPG. IT SHOULD BE NOTED THAT I GENERALLY RUN IN "ECO" MODE. I HAVE ALWAYS BEEN A CHEVY DRIVER AND WILL CONTINUE TO BE, BUT I WILL CERTAINLY RESEARCH THE CARS BETTER NEXT TIME BECAUSE I HAVE NOTICED A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM ON SEVERAL SOCIAL TYPE WEBSITES. *TR

NHTSA #: 10419357

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