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2011 Chevrolet Equinox Airbags Problems

47 owner-reported airbags complaints from NHTSA data

47
Complaints
14
Crashes
Jan 2012Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (47)

criticalAIR BAGS
CrashFiled: Oct 2024

Your airbags failed to deploy when your 2011 Equinox crashed into a guard rail while swerving to avoid an oncoming vehicle. No warning lights appeared before the crash, and the vehicle was declared a total loss. The airbag system should have activated during impact but did not.

NHTSA #: 11617523
highAIR BAGS
Filed: Nov 2024

Your dashboard is displaying a "Service Air Bags" warning message. This indicates your vehicle's airbag system needs professional inspection to determine what's causing the alert. You should have this checked by a qualified technician as soon as possible, since airbags are critical safety components. The fix will likely involve diagnostic testing to identify the specific airbag system fault and any necessary repairs or component replacement.

NHTSA #: 11624716
mediumAIR BAGS
Filed: Jun 2023

There is a SB-10058723-5799, that addresses airbags. I have a 2011 Chevy Equinox with 94k miles on it. The ‘service airbag’ error stays on the screen. I called Chevy to ask if I can bring vehicle in under SB 10058723-5799, and they told me my vehicle does not fall under this, AND they say the SB 10058723-5799 is expired. I asked they lady, so if the airbag deploys while I’m driving 65mph on the freeway, you’re not going to fix it under a recall that you say is expired. This makes absolutely no sense, and I believe it should fall under NHTSA’s special bulletin. Please help me. Thank you for your time.

NHTSA #: 11528602
mediumAIR BAGS
Filed: Apr 2023

Traveling at low speed in driveway. When the side airbags deployed for seemingly no reason. There was no collision, did not run over anything etc.

NHTSA #: 11515244
mediumAIR BAGS
CrashFiled: Aug 2022

The contact owns a 2011 Chevrolet Equinox. The contact stated was driving at approximately 35 MPH when another vehicle cut in front of the contact's vehicle and the contact crashed into the passenger's front side door. The contact stated that she was unable to depress the brakes and her vehicle began to climb the side of the other person's vehicle. The contact stated that the driver and passenger air bags and side air bags did not deploy. The contact stated that the vehicle disengaged from the other contact's vehicle and rolled off the roadway onto a grassy shoulder and stopped. The contact had lacerations and bruises on her neck, and neck vertebrae injuries. Also, she had bruises on both arms and wrists and lower back pain. The contact did not know what injuries the other driver suffered. The contact was taken to the ER by ambulance. The contact's vehicle was towed to her residence where the other driver's insurance adjuster inspected the contact's vehicle and declared it a total loss. The vehicle had not been repaired, however, the contact purchased the vehicle back from the other person's insurance provider. The manufacturer had been informed of the failure and had assigned an investigator to check the air bags. The failure mileage was approximately 89,000.

NHTSA #: 11482270
mediumAIR BAGS
Filed: May 2022

The airbag light stays on. It’s a known problem with this vehicle. Hundreds of owners online with complaints. I believe it has to do with faulty wiring under drivers seat. I’m scared the bag will intermittently inflate. GMC has to know about it. It’s happening on all the equinox vehicles. Thank you

NHTSA #: 11465562
mediumAIR BAGS
Filed: May 2021

THE SERVICE AIRBAG LIGHT CAME ONE YESTERDAY 05/11/2021 BUT THEN TURNED OFF. IT WILL ALERT WHEN I START THE CAR AND INTERMITTENTLY WHILE DRIVING.

NHTSA #: 11416286
mediumAIR BAGS
Filed: Apr 2021

I HAVE A 'SERVICE AIRBAG LIGHT ' GOING OFF ON MY 2011 CHEVY EQUINOX. LIGHT GOES OFF WHEN STARTING THE CAR AND FREQUENTLY WHILE DRIVING IT

NHTSA #: 11406942
mediumAIR BAGS
Filed: May 2020

CHEVY EQUINOX WAS TRAVELING IN THE SLOW LANE ON HIGHWAY. SIDE AIRBAGS DEPLOYED ERRONEOUSLY, NO CONTACT TO THE VEHICLE. *TR

NHTSA #: 11325117
mediumAIR BAGS,ENGINE
Filed: Sep 2019

THE AIR BAG LIGHT CAME ON A FEW WEEKS AGO AND THE LIGHT ON THE DASHBOARD STAYS ON WHEN DRIVING.

NHTSA #: 11256623
mediumAIR BAGS
Filed: Aug 2019

MY AIRBAG LIGHT KEEP COMING ON.IT HAS BEEN DOING THIS SINCE I BOUGHT THE CAR 8 YEARS AGO. CHEVY HAS FIXED IT BEFORE NOW IT IS DOING THE SAME THING AGAIN. IT SHOULD BE RECALL ON THE CHEVY EQUINOX I'M NOT THE ONLY ONE WHO IS HAVING THIS PROBLEM. WHEN I START THE CAR THE AIRBAG LIGHT COMES ON.CHEVY DIAGNOSED IT AND SAID THE CAUSE IS B0074-00 AND B0074-OD THE COST TO REPAIR IS OVER A $1000.00 THEY KNOW PEOPLE HAVE BEEN HAVING THIS PROBLEM FOR A LONG TIME. I BOUGHT THIS CAR BRAND NEW.

NHTSA #: 11244997
mediumAIR BAGS
Filed: Jun 2019

TAMARA RECALL THE SERVICE AIRBAG LIGHT COMES ON WHEN I START MY VEHICLE AND STAYS ON FROM TIME TO TIME. THIS HAS BEEN GOING ON AND SCARES ME THAT IT MIGHT DEPLOY UNEXPECTEDLY. I FEEL AS IF MY LIFE IS IN DANGER BECAUSE OF THIS.

NHTSA #: 11219668
mediumAIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
CrashFiled: Mar 2019

DRIVING HOME I WAS APPROACHING INTERSECTION IN WHICH A FEW CARS WERE BEGINNING TO MOVE AS I APPROACHED THE RED LIGHT. ON A COUNTY HIGHWAY, UPON SEEING THE SLOW START, I BEGAN BREAKING. UNFORTUNATELY I CONTINUALLY PUSHED BRAKE PEDAL TO FLOOR NUMEROUS TIMES WITH NO ABILITY TO STOP AND RAN MY VEHICLE UNDER BACK END OF A FEDEX DELIVERY TRUCK. ONE HEAD ON COLLISION OCCURRED MY AIRBAG CANISTERS INITIATED BUT BUT THE AIR BAGS NEVER DEPLOYED AFTER IMPACT I DID RECEIVE INDICATOR NOTIFICATION STATING AIRBAG SERVICE REQUIRED. PRIOR TO THE COLLISION O HAVE HAD TOTAL REBUILD OF MOTOR FROM BLOCK UPWARD BY GMC I REPORTED THAT NUMEROUS TIMES WHILE ON HWY MY CARD WOULD SUDDENLY STALL/ LAG . GOING FROM 65-70MPH DOWN TO 20-30MPH. HAVE HAD ENGINE MAINTAINED WELL AND CHANGING OIL ETC WAS TOLD ALL 3 TIMES I TOOK IT IS IT RESULTED NOTHING THAT COULD BE REPLICATED. DESPITE HAVING BEEN LUCKY SINCE IT COMMON APPARANTLY FOR MY VEHICHLE TO BEGIN LOSES OIL AND HAS TO BE REFILLED Q-2 X WEEK LY.( SEEMS TO BE COMMON COMPLAINT FROM AUTOMOTIVE MEN TO STATE ALL IS GOOD. 1) IT IS NOT ALL GOOD. 2) I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED BECAUSE OF STALLING, FAILED BREAKING SYSTEM AND LACK OF AIR BAG.DEPLOYMENT.I ALSO TOOK SEVERAL TIMES FOR TIMING BELT REPAIR AND EVEN HAD MOTOR REBUILT AND ALSO DESPITE JUST HAVING PUT ON WHEN THIS STARTED 3 MONTHSEAGO, HAVE HAD ISSUES SINCE 4 MO AFTER BUYING VEHICLE ( HAD 20,000 MILES ON IT . OF COURSE AM ALWAYS TOLD NOT IN WARRANTY TIME LIMIT OR MY VIN # NOT INCLUDED IN CARS IDENTIFIED OF INCREASED RISK AND ALWAYS TOLD THERE IS AN INABILITY TO REPLICATE COMPLAINTS. WELL NOW I HAVE A TOTALLED CAR BUT PRAISE BE TO GOD HE STILL WRITING MY STORY AND I AM UNHARMED AND WILL NEED NEW VEHICHLE

NHTSA #: 11192087
mediumAIR BAGS
CrashFiled: Mar 2019

VECHICAL WAS INVOLVED IN A CRASH, REAR ENDED ANOTHER VEHICLE, VECHICAL WAS TOTALED. AIRBAGS NEVER WENT OFF. ON A HIGHWAY ABOUT 50-60 MPH.

NHTSA #: 11189908
mediumAIR BAGS,SEAT BELTS
Filed: Dec 2018

THE LIGHTS KEEP COMING ON EVEN THOUGH STUFF WAS REPLACED

NHTSA #: 11161263
mediumAIR BAGS
Filed: Jun 2018

AIRBAG LIGHT STAYS ON NEEDS TO BE SERVICED IT KEEPS SAYING AIRBAGS ARE OFF THIS LIGHT COMES ON EVERYTIME EQUINOX IS IN MOTION AND CONTINUES TO BEEP ALL THE TIME!

NHTSA #: 11104786
mediumAIR BAGS
Filed: Oct 2017

THE SERVICE AIRBAG LIGHT CAME ON UPON STARTING IT ONE MORNING , BUT HAVE NOT BEEN IN AN ACCIDENT. THE CAR HAS A TOTAL OF 58,863 MILES ON IT. CAN'T UNDERSTAND WHY THIS HAPPENED!

NHTSA #: 11041514
mediumAIR BAGS
Filed: Oct 2017

AIRBAG LIGHT KEEP COMING ON. DEALER FIXED IT BUT IT KEEP COMING ON. COMES ON WHEN I AM STATIONARY AND DRIVING. IT ALWAYS READ SERVICE AIRBAG.

NHTSA #: 11035926
mediumAIR BAGS
Filed: May 2017

MY AIRBAG LIGHT IS ON SAYING AIRBAG MAINTENANCE. I WAS NOT INVOLVED IN A ACCIDENT

NHTSA #: 10984743
mediumAIR BAGS,STRUCTURE
CrashFiled: Feb 2017

INVOLVED IN AN ACCIDENT WHERE I COLLIDED WITH ANOTHER CAR. THE FRONT END OF MY CAR WAS COMPLETED DAMAGED TO THE POINT WHERE THE CAR WAS TOTALED. THE PROBLEM WITH THIS ACCIDENT WAS THE AIR BAGS DID NOT GO OFF CAUSING INJURY TO MYSELF AND MY WIFE. I ESTIMATE THE SPEED AT COLLISION TO BE AROUND 30MPH. I WAS TRAVELING WEST BOUND AT ABOUT 630PM IN THE EVENING, ON A FOUR LANE CITY ROAD WITH A CENTER TURN LANE. I WAS IN MY LANE AND FAILED TO STOP BEFORE HITTING THE CAR IN FRONT OF ME. MY WIFE SPOKE WITH THE REPAIR SHOP CLERK WHO INFORMED THAT THIS WAS A COMMON ISSUE WITH MANY EQUINOX'S UNDER THE SAME CONDITIONS. I BELIEVE THE AIR BAGS SHOULD HAVE GONE OFF AND THEREFORE I

NHTSA #: 10949808
mediumAIR BAGS
CrashFiled: Sep 2016

TAKATA RECALL HIT ON DRIVER SIDE FRONT WHEEL AND DOOR BUMPER LITES BENT THE FRONT WHEEL IN TOO THE MOTOR. JUST STARTED TOO MOVE FORWARD. CITY STREET GOING STRATE.

NHTSA #: 10906307
mediumAIR BAGS
Filed: Sep 2016

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHEN STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA #: 10904394
mediumAIR BAGS
Filed: Aug 2016

SERVICE AIRBAG HAS BEEN ON FOR ABOUT 6 MONTHS; CURRENTLY THE PASSENGER AIRBAG "OFF" IS ILLUMINATED. I AM GOING TO ASSUME THAT MEANS THE PASSENGEER AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT. I HAVE BEEN READING ONLINE AND IT SEEMS LIKE THIS IS A COMMON PROBLEM WITH THE CHEVROLET EQUINOX AND CHEVY NOR GENERAL MOTORS HAVE PUT A RECALL ON THE DEFECTIVE AIR BAGS. DTC INCORRECT B0081 (RIGHT SIS INSTALLED) AND B0074 (PASSENGER OCCUPANT CLASSIFICATION SENSOR CIRCUIT) SEEMS TO BE THE CAUSE.

NHTSA #: 10897822
mediumAIR BAGS
Filed: Aug 2016

SERVICE AIRBAG LIGHT CAME ON AFTER PASSENGER SEAT AND AIRBAG LIGHT TURNED OFF. THE SIDE 2 PASSENGER AIRBAG KEPT GOING ON AND OFF UNTIL FINALLY IT SHUT DOWN. HAVE NEVER BEEN IN AN ACCIDENT NOR HAS THE AIRBAGS HAD A PROBLEM BEFORE. SAFETY ISSUE HERE NEEDS FIXING. MULTIPLE THINGS STARTED HAPPENING AFTER I HIT 50K MILES. TIRES LOSING AIR, PASSENGER BAG NOT WORKING AND SOUND GOING OFF AND ON.

NHTSA #: 10894627
mediumAIR BAGS
Filed: Nov 2015

VEHICLE KEEPS SHOWING SERVICE AIR BAG AND MAKES A DIGGING NOTIFICATION NOISE WHILE DRIVING AND I HAVE NOT BEEN INVOLVED IN A ACCIDENT

NHTSA #: 10788315
mediumAIR BAGS,SEAT BELTS
Filed: Aug 2015

I WAS DRIVING 79MPH DOWN INTERSTATE 295 WHEN A VOULCHER FLEW INTO MY FRONT DRIVER SIDE LOWER CAR PANEL CAUSING THE AIR BAG CANISTER TO DEPLOY BUT NOT THE AIRBAG ITSELF. THE AIRBAG LIGHT CAME ON AND THE SERVICE AIRBAG CAME UP ON MY DISPLAY. I CONTACTED STATE PATROL AND THEY CAME OUT TO SEE THE DAMAGE BUT COULD NOT FILE A REPORT. I DO HOWEVER, HAVE THE STATE PATROL OFFICERS NAME AND EMAIL ADDRESS. I HAD TO GET MY CAR TOWED AND TAKEN TO A GARAGE WHERE AN AIRBAG SPECIALIST CAME OUT AND CLAIMED THAT THE AIRBAG SYSTEM WAS MESSED UP AND IT HAD TO BE REPLACED ALONG WITH MY SEATBELTS. I WAS NOT INJURED LUCKILY BUT IT IS SCARY TO KNOW THAT MY AIRBAG DID NOT DEPLOY.

NHTSA #: 10760208
mediumAIR BAGS
Filed: Jul 2015

MY HUSBAND AND I PURCHASED A 2011 CHEVROLET EQUINOX ON 8/20/14, MILEAGE 29,548 FROM CARMAX IN GLENCOE IL. WE ALSO PURCHASED THE EXTENDED WARRANTY. SHORTLY AFTER WE PURCHASED THE VEHICLE THE SERVICE AIRBAG LIGHT CAME ON AND I WOULD CONSTANTLY HAVE TO CLEAR IT FROM THE SCREEN SO I COULD VIEW THE DIGITAL SPEDOMETER. I MADE A CALL IN REGARDS TO THE ISSUE AND WAS INFORMED THAT THERE WAS NO RECALL FOR THIS ISSUE. I WAS VERY FRUSTRATED AND CONTINUED TO DEAL WITH THIS ANNOYING PROBLEM FOR QUITE SOME TIME. IN MAY 2015, MY FATHER URGED ME TO HAVE IT CHECKED OUT BECAUSE HE FELT IT WAS A MAJOR SAFETY CONCERN. SO I MADE AN APPOINTMENT FOR 7/1/15 WITH THE SERVICE DEPARTMENT AT THE PLACE WHERE WE PURCHASED THE VEHICLE. MILEAGE AS OF 7/1/15 WAS 39,609 AFTER THEY TOOK A LOOK AT THE VEHICLE, THEY INFORMED ME THAT THERE WAS A PROBLEM WITH THE CONNECTORS. ALTHOUGH THE PARTS WERE COVERED UNDER WARRANTY, I STILL HAD TO PAY FOR THE LABOR TO THE TUNE OF $250.00. I AM NOT SURE WHY THERE HAS NOT BEEN A RECALL BECAUSE THIS IS OBVIOUSLY A SAFETY ISSUE. I ALWAYS GET SCREWED OVER :(

NHTSA #: 10732422
mediumAIR BAGS
CrashFiled: May 2015

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT WAS INVOLVED IN A FRONTAL CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DECLARED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

NHTSA #: 10721958
mediumAIR BAGS,SEAT BELTS
CrashFiled: Feb 2015

LARGE PICKUP TRUCK WITH SNOW PLOW RAN STOP SIGN AT INTERSECTION, SNOW PLOW BLADE HIT LEFT SIDE/LEFT FRONT OF CAR, AT SPEED OF ABOUT 45 MPH. IMPACT FORCED CAR OFF THE ROAD, INTO A PILE OF FROZEN ICE AND SNOW. DAMAGE WAS SEVERE ENOUGH THAT LEFT FRONT DOOR WAS ALMOST SLICED OFF THE CAR WITH SERIOUS BODY DAMAGE TO LEFT FRONT AND LEFT FRONT CORNER. ALL DOORS WERE JAMMED SHUT. NEITHER FRONT NOR SIDE AIRBAGS DEPLOYED. SEAT BELT ON DRIVER DID NOT TIGHTEN UP EITHER. DAMAGE ALSO TO SEAT FRAME AND DASHBOARD. *JS

NHTSA #: 10690234
mediumAIR BAGS,STRUCTURE
CrashFiled: Feb 2015

WHILE CHANGING LANES DURING AN ICE STORM, THE VEHICLE'S BACK END LET LOSE AND THE DRIVER LOST CONTROL AND SLIDE INTO THE MEDIA AT WHICH TIME THE VEHICLE WAS PROJECTED INTO THE GUARDRAIL HEAD ON. NEITHER FRONT AIRBAGS DEPLOYED NOR DID ANY OF THE AIRBAGS DEPLOY. *TR

NHTSA #: 10682338
mediumAIR BAGS
Filed: Oct 2014

AIR BAG LIGHT CAME ON AND WON'T GO OFF AND WON'T STOP DINGING. NO CRASHES, NO SUDDEN STOPS, 33,000 MILES. THIS SHOULD BE FIXED BY THE DEALERS EXPENSE. *TR

NHTSA #: 10650405
mediumAIR BAGS,SEAT BELTS,SERVICE BRAKES
CrashFiled: Sep 2014

WHILE DRIVING THIS BEING WITH A MALFUNCTIONING TCMP I WAS COMING UP ON A LIGHT AT ABOUT 45 MPH AND THE BRAKES FAILED AND UPON IMPACT THE SEAT BELT DID NOT LOCK BUT ACTUALLY LET ME MOVE RIGHT INTO THE STEERING WHEEL THUS CAUSING SERIOUS DAMAGE TO MY STERNUM AND ALSO BREAKING 2 RIBS AND MY HEAD CRACKED MY WINDSHIELD AND THE VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY WHO OF COURSE DID NOT PAY ANYTHING NEAR WHAT I DID GO FIGURE. *TR

NHTSA #: 10639490
mediumAIR BAGS
Filed: Jul 2014

MY AIR BAG LIGHT CAME ON AND STAYED ON. I JUST PURCHASE THE VEHICLE LESS THAN 90 DAYS. THEY STATE THE AIR BAG WAS NOT UNDER WARRANTY. HOWEVER, THE TECH STATES THE TSB PART IN THE PASSENGER SIDE IS OUT IN THE AIR BAG. I AM SURE THE DEALER KNEW OF THIS ISSUE WHEN THEY DID THE DIAGNOSTIC BEFORE THE CAR WAS SOLD TO ME. THEY WILL NOT FIX THE VEHICLE @ THEIR AND EXPENSE AND I AM OUT OF $541.00. I FEEL THAT THIS ISSUES NEEDS TO BE ADDRESS AND A RECALL DOWN DUE TO THE COMPLAINTS FOR AIR BAG ON FILE, AND MY MONEY IS REFUNDED BY THE MANUFACTURER . *TR

NHTSA #: 10617825
mediumAIR BAGS
Filed: Jul 2014

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

NHTSA #: 10617370
mediumAIR BAGS
Filed: Jul 2014

THE SERVICE AIRBAGS LIGHT HAS BEEN COMING ON FOR ABOUT 10,000 MILES NOW- IT IS ON AND OFF.. WE FINALLY WAS ABLE TO GET IT TO THE DEALER - DEALER STATES THERE IS A TSB ABOUT IT BUT NO RECALL SO THEY WILL NOT FIX IT. WE HAVE STANDARD WARRANTY AND AN ADDITIONAL EXTENDED WARRANTY AND BOTH SAY AIRBAGS AND WIRING ARE NOT COVERED. MECHANIC AT DEALER STATES THAT ALL OF THEM HAVE THE SAME PROBLEM WITH THE WIRING CONNECTOR AND IT IS A 10 MINUTE FIX, BUT WE WOULD HAVE TO PAY 350.03 TO FIX. I THINK THIS SHOULD BE MADE A RECALL AS EVERYONE'S' SAFETY IS AT RISK. *TR

NHTSA #: 10610818
mediumAIR BAGS
Filed: Jul 2014

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 10/02/14*LJ THE CONSUMER STATED THE DEALER ADVISED THE WIRING UNDER THE SEAT FOR THE AIRBAGS MUST BE REPLACED. THE DEALER OFFERED TO PAY HALF FOR THE REPAIRS. THE MILES FOR THE WARRANTY HAD NOT BEEN EXCEEDED BUT IT WAS 3 MONTHS OVER THE EXPIRATION DATE. THE CONSUMER FEELS THE REPAIRS SHOULD BE FULLY COVERED DUE TO THE FAILURE BEING A SAFETY DEFECT. UPDATED 3/9/2015 *JS

NHTSA #: 10609182
mediumAIR BAGS
Filed: Jun 2014

CHECK AIRBAG WARNING LIGHT CAME ON. CALLED DEALER FOR APT ( TOOK 10 DAYS TO GET APT!). DEALER QUOTED $781 FOR REPAIR. HAVE EXTENDED WARRANTY - AIR BAGS NOT COVERED. IS SPECIAL ORDER PART, HAVE TO LEAVE CAR AT DEALER FOR 1 OR 2 DAYS FOR REPAIR. PROBLEM IS FAULTY CONTROL MODULE UNDER FRONT PASSENGER SEAT, AFFECTING ALL AIR BAGS. AT THE MOMENT, NONE OF THE AIRBAGS ARE OPERATIONAL. DEALER IS DEL GRANDE DEALER GROUP (CHEVY) IN SAN JOSE, CA. HAVE LODGED COMPLAINT WITH THEM. *TR

NHTSA #: 10597996
mediumAIR BAGS,SEAT BELTS
Filed: Mar 2014

I GOT A WARNING THAT SAID SERVICE AIRBAGS. I BROUGHT MY CAR IN AND THEY FOUND OUT IT WAS THE PASSENGER AIR BAG. THEY RESET THE SENSOR AND IT NEVER CAME BACK AND SO THEY SAID IT WAS FINE. ABOUT A WEEK WENT BY AND THE LIGHT CAME ON AND THEN DISAPPEARED AGAIN. I CALLED AND THEY SAID THEY WOULD NEED IT FOR 3 DAYS AND IT COULD COST QUITE A LOT OF MONEY. WHEN I READ ALL THE REPORTS OF OTHERS WHO HAD SEEN THIS SIGNAL IT SEEMS VERY SIMILAR BECAUSE IT DOESN'T STAY ON. I HAVE READ THAT IT COULD BE A SEAT BELT TRIGGER OR CAUSED BY THE HEAT, BUT I AM VERY CONCERNED AS THIS IS CERTAINLY SOMETHING THAT IS A SAFETY CONCERN. MY CAR IS ALSO UNDER 60,000 MILES AND THIS SHOULDN'T BE A CONCERN AT THIS POINT. PLEASE ADVISE IF THERE HAS BEEN OTHER ISSUES WITH THIS. I AM HEARING ABOUT MANY MYSELF. *TR

NHTSA #: 10572607
mediumAIR BAGS,SEAT BELTS
CrashFiled: Nov 2013

AIR BAGS DID NOT DEPLOY AT OR ABOVE THE MFG. THRESHOLDS.WHICH CAUSED FOR NO AIR BAG DEPLOYMENT AND SIGNIFICANT FACIAL TRAUMA ON THE STEERING WHEEL. SEAT BELT PRETENSTIONERS ALSO DID PRETENSION CAUSING THE UPPER TORSO TO GO FORWARD AND CAUSE THE FACIAL TRAUMA ON THE STEERING WHEEL. *TR

NHTSA #: 10552442
mediumAIR BAGS
Filed: Jun 2013

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY. THE CONTACT SUFFERED INJURIES TO THE BACK, NECK AND FINGERS FROM THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

NHTSA #: 10516003
mediumAIR BAGS
Filed: Apr 2013

I DROVE THE 2011 EQUINOX TO THE GYM PARKING LOT, FROM UNPAVED TO A PAVED PARKING LOT. I DROVE SLOWLY WITH THE SPEED ABOUT 5-8 MPH, WHILE LOOKING FOR A PARKING SPACE . SUDDENLY, THE AIR BAG IN FRONT OF ME, AND THE OTHER AIR BAGS DEPLOYED WITH A BAD SMELL. MY RIGHT ARM AND HAND WERE INJURED AND BLEEDING, AND MY INDEX FINGER WAS HURTING. THE NEXT DAY, I FOUND MORE BLUENESS IN BOTH ARMS, AND THEY WERE SWOLLEN, AND MY INDEX FINGER WAS STILL HURTING. THE POLICE OFFICER TOLD ME THIS WAS NOT A CAR ACCIDENT, AND HE WAS NOT SUPPOSED TO GIVE A REPORT. I CONTACTED CHEVROLET THE SAME DAY, 04/02/13. A THIRD PARTY INSPECTOR DID AN INSPECTION ON 04/08/13 AND SENT THE REPORT TO THE COMPANY. THE REASON I BOUGHT THIS CAR WAS FOR ITS SIZE THAT SEEMED MORE SAFE THAN A SMALL CAR. I DON'T UNDERSTAND. 1. HOW AND WHY THE AIR BAGS DEPLOYED WITH NO CAR ACCIDENT? 2. WHY ALL THE SIDE AIR BAGS DEPLOYED WITH ONLY THE DRIVER IN THE CAR AND NO ONE IN THE BACK SEAT? 3. FROM MY UNDERSTANDING, THE AIR BAGS ARE SUPPOSED TO PROTECT PEOPLE IN A CAR ACCIDENT, NOT INJURE THE DRIVER WITHOUT A CAR ACCIDENT. 4. IN THIS SITUATION, THE AIR BAG HURT THE DRIVER, WOULD I BE ABLE TO USE THIS CAR TO DRIVE ON A ROUGH ROAD OR A COUNTRY ROAD? I WAS INFORMED TO CALL A NUMBER. I CALLED THE NUMBER TWICE AND LEFT MESSAGES. VOICE MESSAGE STATED, I WOULD BE CONTACTED BY A CASE MANAGER WITHIN 24 HOURS. BUT, MORE THAN 24 HOURS HAD PASSED, AND NO ONE CONTACTED ME. MY CAR IS STILL AT THE CHEVROLET DEALER. PLEASE HELP ME, AND ALSO HELP THE COMPANY TO MAKE SAFE CARS FOR CONSUMERS.

NHTSA #: 10510058
mediumAIR BAGS
Filed: Jun 2012

1. PASSENGER SIDE AIRBAGS NOT WORKING WHEN MY WIFE SITS IN SEAT--LIGHT COMES ON AIR BAG BAGS OFF ! 09/ 09/ 11 2. WE TOOK CAR TO DEALER ( O'RIELLY CHEVY , 6160 EAST BROADWAY , TUCSON , AZ. 85711, PH: 520-571-2270 ) DID NOT FIX PROBLEM ! A DEALER CLAIMS BAGS WORK FINE AS LONG AS MY WIFE DOESN'T USE HER CUSHION !!! 3. LAST DEALER VISIT WAS 03 / 16/ 12, TO NO AVAIL. NO RESOLUTION !!!! MY WIFE HAS A BAD BACK, 4 VERTEBRA LOWER BACK OUT OF ALIGNMENT ! MUST USE A DONUT CUSHION ! DEALER TELLS US, THAT'S THE WAY IT IS !!! I DON'T BELIEVE THAT. WE HAD TO RENT ANOTHER VEHICLE WHILE OURS WAS IN FOR PAINT !! WE RENTED A CHEVY MALIBU, THREE DAYS, MY WIFE USED HER CUSHION. YEP, YOU GOT IT THE AIR BAGS WORKED FINE ALL TIME ( WAS A 2011 ) MY PROBLEM IS THIS : PEOPLE HAVE DISABILITIES, THEY IN SOME CASES HAVE TO USE AIDES ! IF THE AIRBAGS WORK IN ANOTHER CHEVY, WHY DO THEY NOT WORK IN OUR EQUINOX ???? FROM A QUALITY ASSURANCE STANDPOINT, THIS IS NOT RIGHT, IN MY VIEW, SENSORS ARE NOT POSITIONED PROPERLY ! THANKS FOR YOUR TIME, *JB

NHTSA #: 10461956
mediumAIR BAGS
CrashFiled: Feb 2012

2011 CHEVROLET EQUINOX. CONSUMER STATES AIRBAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER STATED ANOTHER VEHICLE PULLED OUT IN FRONT OF HIM FROM A SIDE STREET, ON HIS RIGHT SIDE, WHICH RESULTED IN THE CONSUMER HITTING THE OTHER VEHICLE, WHEN THAT VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONSUMER STATED THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. *JB

NHTSA #: 10449809
mediumAIR BAGS
Filed: Jan 2012

LEFT AND RIGHT SIDE CURTAIN AIR BAGS ON A CHEVROLET EQUINOX 2011 DEPLOYED AFTER THE LEFT FRONT TIRE BUMPED A CONCRETE HIGHWAY DIVIDER. THE ONLY EXTERIOR DAMAGE WAS A FLAT TIRE. BUT THE DEPLOYMENT OF BOTH INTERIOR SIDE CURTAIN AIRBAGS CAUSED $3400 WORTH OF INTERIOR DAMAGE. NO PERSONAL INJURIES. *TR

NHTSA #: 10443674
mediumAIR BAGS
CrashFiled: Jun 2011

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY; ALTHOUGH A POWDER RESIDUE EMITTED FROM THE AIR BAGS. THE FRONT SEAT PASSENGER SUSTAINED SORENESS IN THE CHEST AREA. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE AND WAS TOWED TO AN INDEPENDENT AUTO CENTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 4,436.

NHTSA #: 10407515
mediumAIR BAGS
CrashFiled: Mar 2011

I WAS RECENTLY IN A PRETTY BAD FRONT END VEHICLE ACCIDENT GOING ABOUT 45 MPH WHEN I REAR ENDED SOMEONE. MY CAR HAS BEEN TOTALED DO TO THE DAMAGE TO THE FRONT END OF THE VEHICLE. MY AIR BAGS DID NOT DEPLOY IN THIS ACCIDENT, EVERYONE ONE I HAVE TALKED TO FROM THE TOWING COMPANY TO THE PARAMEDIC ON SEEN SAID THAT IT SHOULD HAVE DEPLOYED.

NHTSA #: 10391449
mediumAIR BAGS,SEATS
Filed: Feb 2011

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STARTED THE IGNITION AND NOTICED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR TURNED OFF WHILE A PILLOW WAS POSITIONED IN THE FRONT PASSENGER SEAT. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE AIR BAG FUNCTIONED CORRECTLY AS DESIGNED. THE FAILURE MILEAGE WAS 800. UPDATED 3/14/11*CN THE DEALER SUSPECTED THE SEAT WAS HEAT SENSITIVE. UPDATED 04/25/11

NHTSA #: 10379857

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