Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2011 Chevrolet Equinox — Known Issues & Recalls
Complaints from Jan 2012 to Dec 2020
The most reported issue is engine problems (217 complaints). 29 complaints involved crashes. 3 involved fires.
Open Safety Recalls (3)
NHTSA Campaign: 16V502000
Component: ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
NHTSA Campaign: 14V447000
Component: SEATS:FRONT ASSEMBLY:POWER ADJUST
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
NHTSA Campaign: 10V623000
Component: SEAT BELTS:FRONT:BUCKLE ASSEMBLY
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Risk: THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Fix: DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Owner-Reported Issues (20 of 778)
Air Bags →2 issues
Your airbags failed to deploy when your 2011 Equinox crashed into a guard rail while swerving to avoid an oncoming vehicle. No warning lights appeared before the crash, and the vehicle was declared a total loss. The airbag system should have activated during impact but did not.
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Your dashboard is displaying a "Service Air Bags" warning message. This indicates your vehicle's airbag system needs professional inspection to determine what's causing the alert. You should have this checked by a qualified technician as soon as possible, since airbags are critical safety components. The fix will likely involve diagnostic testing to identify the specific airbag system fault and any necessary repairs or component replacement.
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Engine →2 issues
Your engine is burning through oil quickly—you need to add about a quart every week. Your check engine light keeps coming on for a camshaft sensor error, and even though you've replaced the sensor three times already, the light won't stay off. This suggests either an ongoing oil consumption problem in the engine itself or a persistent sensor/electrical issue that keeps triggering the warning.
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Your engine is burning oil at an unusually high rate — you're losing about 1.5 quarts every 200 miles despite regular oil changes every 3,000 miles. There are no visible leaks and the low oil warning light hasn't appeared. This suggests internal engine wear or a problem with how the engine is consuming oil.
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Visibility/wiper →2 issues
Your windshield wipers have stopped working and have failed multiple times even after being repaired twice before. This is a recurring problem that keeps happening. The wiper motor or control module may need to be replaced or reprogrammed to fix this.
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Your windshield wiper arms detached while the wipers were running. This happened at around 125,000 miles. The issue wasn't repaired or diagnosed by a mechanic or dealer. Replacing the wiper arm assemblies should resolve the problem.
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Electrical System,engine,fuel/propulsion System →2 issues
While driving, your car wouldn't accelerate even though you pressed the gas pedal all the way down, and it made strange noises while jerking. The check engine light came on, and you were warned not to drive it due to potential engine damage. This issue likely involves the fuel system, ignition system, or engine sensors that need diagnostic testing and repair.
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Your car is burning oil excessively and stalling out while driving, with the stability/traction control light coming on at the same time. Multiple components have failed simultaneously — the timing chain, fuel pump, and oil system — suggesting these issues may be interconnected. You'll likely need a full diagnostic of the engine, fuel system, and timing components, along with replacement of the timing chain and fuel pump.
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Engine,fuel/propulsion System →2 issues
Your car's fuel pump isn't working properly, which is allowing gas to leak into the engine's crankcase (the area below the pistons). This is triggering your check engine light, stability control light, and reduced engine power warning, and it's causing your engine to shut off unexpectedly. The fuel pump will likely need to be replaced to fix this issue.
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Your engine is consuming oil much faster than normal—you lost 3 quarts in just 1,614 miles since your last oil change, with no visible leaks. The oil level got so low that your engine stalled while you were driving, but your dashboard oil warning light never came on to alert you. This appears to be caused by faulty piston rings that may need to be replaced under a recall.
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Steering →2 issues
While turning left at low speed, your power steering suddenly stopped working with no warning lights. Your car became much harder to steer, requiring more physical effort to turn the wheel. The dealer found that the power steering assist system had failed and repaired it. The fix likely involved replacing the power steering pump, serpentine belt, or related hydraulic components.
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Your check engine light came on while driving, and when the dealer inspected your vehicle, they found power steering fluid leaking in the engine compartment. The dealer couldn't pinpoint exactly where the leak was coming from and advised you to keep driving for a week before returning for another inspection, but no repair was made. Finding and sealing the power steering fluid leak will likely involve inspecting the power steering hoses, connections, and pump for damage or wear.
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Electrical System,unknown Or Other,fuel/propulsion System →1 issue
Your car won't accelerate properly — when you press the gas pedal, the engine doesn't respond and the car stalls, even on highways and short trips. You've replaced multiple parts and visited many mechanics, but none have been able to fix the problem. The car will restart if you turn it off, but the acceleration issue returns immediately, making it unsafe to drive.
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Vehicle Speed Control,unknown Or Other →1 issue
Your gas pedal has stuck in the fully depressed position on multiple occasions, causing your vehicle to accelerate to unsafe speeds of up to 95 mph. This issue appears to happen when you disengage cruise control and then try to accelerate, but your dealership has been unable to identify the cause. You should have this checked immediately, as a stuck accelerator is a serious safety concern.
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Vehicle Speed Control,forward Collision Avoidance →1 issue
Your gas pedal has stuck three times, causing your vehicle to accelerate to 95 mph on its own. The dealership and GM have been unable to explain why this happens, though you suspect it may be related to a computer glitch in the cruise control system. You've been able to avoid accidents so far, but this is a serious safety concern that needs investigation. The fix may involve diagnosing and repairing the throttle control system or cruise control electronics.
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Engine And Engine Cooling →1 issue
Your vehicle is burning through engine oil quickly and experiencing engine misfires when you accelerate. A shaft inside the engine failed at 165,000 miles, requiring engine replacement. However, the same problem returned about 4 months later, and even after cleaning the valves and exhaust, it happened again. You've also noticed smoke coming into the cabin and from the exhaust when the heater is on. The mechanic has recommended another complete engine replacement to fix the recurring issue.
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Fuel System, Gasoline,engine →1 issue
While driving at 70 MPH, your Equinox didn't accelerate properly when you pressed the gas pedal. Once the fuel tank got down to about 1/4 full, the engine jerked, made abnormal sounds, and the check engine light came on. A mechanic found that the pistons had failed and the engine was burning excessive amounts of oil. This happened around 90,000 miles.
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Fuel System, Gasoline →1 issue
Your car may not accelerate properly when you press the gas pedal, and you might notice jerking and unusual engine noise. The check engine light will turn on. A mechanic found that the engine pistons have failed and the engine is burning through oil much faster than normal. This requires engine repair or replacement.
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Unknown Or Other →1 issue
Your exhaust system, including the catalytic converter and exhaust manifold, needs to be replaced. This could result in reduced engine performance, increased emissions, or rattling noises from underneath your vehicle. The repair will involve removing and replacing these components with new or refurbished parts.
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Power Train,engine →1 issue
Your car jerks or hesitates when shifting between gears while driving. This can make acceleration feel rough or uneven. The issue likely involves the transmission or engine control system and may require diagnostic testing to pinpoint the exact cause.
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Related Vehicles
Other Chevrolet Equinox years: