MyCarTSB

2013 Volkswagen Jetta Other Problems

66 owner-reported other complaints from NHTSA data

66
Complaints
1
Recalls
2
Fires
Jan 2018Nov 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Other Recalls (1)

RECALLCampaign #19V679000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Owner Complaints (66)

criticalUNKNOWN OR OTHER
Filed: May 2024

Your transmission has developed hairline cracks in the accumulator housing, which can cause the clutch to fail and result in loss of power to the wheels while driving. Your car was repaired for this exact issue in June 2021, but the same problem has recurred. The repair may involve replacing the transmission accumulator housing or the entire transmission unit.

NHTSA #: 11591364
mediumUNKNOWN OR OTHER
Filed: May 2024

Ignition switch stuck, and would not allow key to fully be inserted causing the cylinder to freeze and not turn on or if able to turn on not be able to turn off. I took it to the dealer to repair. They quoted me but refuse to provide a key with the new ignition system and are trying to price gouge me into buying a key that should have been provided with the new system.

NHTSA #: 11590437
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2023

Unknown system failure or component. Ever since I've bought the vehicle in I believe 2017 from EICH VW, it has consistently died while driving or idling. It also was "slamming on the brakes on its own" when the car would die. It jerks consistently as well. The latest out of hundreds of incidents, was yesterday, it stalled at a red light that had turned green, so I was stopped, I turned my hazards on immediately when it had stalled. The vehicle behind me went into the turn lane and the vehicle behind it was coming at me at 60+ mph as that was the speed limit on the road. There is NO warning as to when it will stall, almost never any dash light, maybe only once or twice a year. And it can go weeks or even months without incident and then go crazy for weeks or months straight. It stalling out has almost killed me and my son when trying to cross the highway to get to his dad's house, in that situation me and my at the time when I used to take that way he was 1/2 years old, and we were almost t boned by the oncoming traffic after it had stalled. I have taken it to some many certified dealers and "experts" and no one can tell me what is wrong. It has now gotten to the point where it is happening so often I'm scared to put my three year old in my car. This is a VERY COMMON issue Volkswagen knows about but won't acknowledge or do anything about, I did not know about it until after buying the car. There are no beforehand symptoms, there is no way to tell when it is going to happen, even the car is running perfectly fine before it happens. I know that service providers have been able to experience exactly what happens, but they may not remember as this has been going on for years and I'm not their only customer, and I don't even remember everywhere I've been to try and fix the problem. But it is something I have been publicly asking about and complaining about for years. My ex who works for Toyota, even experienced it when we first met, and we had to have my car towed.

NHTSA #: 11533830
mediumUNKNOWN OR OTHER
Filed: Apr 2022

The key will not go in the shut off position. My car has been lefting running for long periods. I keep messing with it and trying different pressures until it finally turns to the off position.

NHTSA #: 11462814
mediumUNKNOWN OR OTHER
Filed: Mar 2022

THE IGNITION SWITCH, WON'T TURN TO SHUT OFF/ COME ON. Having to sit in the car for long periods of time, in a HIGH CRIME AREA! Checked on line and others are having the same problem as I am. It has happened several times. The first time was on 02/26/2022; 03/01/2022; 03/03/2022; 03/05/2022; 03/07/2022

NHTSA #: 11455516
mediumUNKNOWN OR OTHER
Filed: Feb 2022

Key doesn't turn off car. It will not turn. Stuck in ignition. Issue with ignition switch.

NHTSA #: 11451211
mediumUNKNOWN OR OTHER
Filed: Feb 2022

Car was taking by a worker at 970 fort st Lincoln park on 2/1/2022 Never return to work after that He claim to body shop owner he is going to get lunch

NHTSA #: 11450517
mediumUNKNOWN OR OTHER
Filed: Oct 2021

Key stuck in ignition when attempting to turn off engine.

NHTSA #: 11438768
mediumUNKNOWN OR OTHER
Filed: Jun 2021

There was a legal settlement between the US and VW in 2016. This settlement provided mandates upon the company to perform repairs and give warranty to owners of VW vehicles, so the vehicles are in a safe and emissions responsible manner. This settlement info can be seen at www.vw.courtsettlement.com The main part that applies to our situation is: We purchased a 2013 VW Jetta TDI on 12/30/20 with 179,109 miles. Prior to that, it had the Emissions Modification done to it. We purchased vehicle from the original owner, and we are the 2nd owner, per VIN report Our purchase was the 1st resale transaction done after the modification completed We purchased the vehicle in good faith and for purposes other than resale We purchased the vehicle due to the warranty. The vehicle currently should have a 4 year 48,000 mile court ordered warranty starting 12/30/20 and at 179,109 miles. If followed by court order, this warranty is good until 12/30/24 or 227,109 miles. Since this vehicle was purchased 6 months 14,000 miles into warranty, it still has 34,000 miles or good until 12/30/2024. VW has refused to honor there court ordered warranty. This potentially is putting a vehicle that is in need of safety repairs at risk of a danger on roadway by not honoring warranty. Term of agreement at www.vwcourtsettlement.com Not only are they not fulfilling there obligations as they should under the terms of settlement, they are egregiously allowing vehicles to be driven around with clogged filters emitting more pollution that they should, when they have since agreed to fix them as they were rigged unlawfully to settle the VW corporate violations within the US They should immediately honor this warranty with this VW owner and recompense me for warranty related expenses they incurred of approx $750. The VIN for this vehicle is 3VWLL7AJ0DM[XXX] One owner of the vehicle is [XXX] Contact info [XXX] [XXX], [XXX], [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 11422169
mediumUNKNOWN OR OTHER
Filed: Jun 2021

The key gets stuck in the ignition cant turn the car off been hoping on for a week k ow

NHTSA #: 11419851
mediumUNKNOWN OR OTHER
Filed: May 2021

KEY DOES NOT TURN TO THE OFF POSITION ONCE THE CAR IS STARTED. CANNOT STOP THE CAR CAR ONCE STARTED. FROM ALL THE READING I AM DOING IT SEEMS THIS HAS HAPPENED NUMEROUS TIMES WITH OTHERS.

NHTSA #: 11418282
mediumUNKNOWN OR OTHER
Filed: Oct 2020

THERE IS AN ACTIVE RECALL ON OUR JETTA RELATED TO THE MICRO SWITCH. WHEN WE TOOK OUR CAR IN TO VOLKSWAGEN OF MARIETTA TO HAVE THE 90,000 MILE SERVICE DONE, WE STATED THAT WE WANTED THE RECALL REPAIR DONE AS WELL. THE SERVICE PROVIDER FIRST TOLD US HE COULDN'T LOOK UP THE RECALL BY THE VIN, AND THEN WHEN WE WENT TO PICK UP THE CAR, HE STATED THAT THERE WAS NO OPEN RECALL ON IT.

NHTSA #: 11362987
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2020

IGNITION SWITCH HOUSING SUSCEPTIBLE TO HEAT AND KEY WILL NOT TURN IN HIGH TEMPERATURES. 100 PART AND 2.5 HOURS AT 190/HOUR IN LABOR REQUESTED BY VW. PROBLEM STARTED AROUND 60K AND HAS PROGRESSIVELY GOTTEN WORSE. PART NOT DESIGNED TO WITHSTAND NORMAL CAR HEAT.

NHTSA #: 11361185
mediumUNKNOWN OR OTHER
Filed: Sep 2020

IGNITION LOCK CYLINDER BROKE AND WAS STUCK IN ON POSITION. WAS UNABLE TO TURN THE VEHICLE OFF BECAUSE OF THIS ISSUE. I HAD TO DRIVE HOME AND PARK THE VEHICLE UNTIL MY BOYFRIEND GOT OFF OF WORK. THE STEERING LOCK FROZE IN THE LOCK CYLINDER PREVENTING THE KEY FROM TURNING BACK.

NHTSA #: 11353865
mediumUNKNOWN OR OTHER
Filed: Aug 2020

ERROR FOUND IN COLD FILL TIRE PRESSURE IN NATIONAL SYSTEM USED BY BUSINESSES. VEHICLE DOOR STICKER/PLACARD AND OWNERS MANUAL STATES 41 PSI COLD FILL TIRE PRESSURE. NATIONAL SYSTEM IS RETURNING A FILL PRESSURE OF 33 PSI. EXPERIENCE: AT COSTCO TIRE DEPARTMENT THEIR SYSTEM STATES TO FILL TO 33 PSI; TIRE REPRESENTATIVE DISCOVERS DOOR PLACARD AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. AT LATER DATE MICHELIN CORPORATE IS CALLED BY MYSELF AND THEIR SYSTEM ALSO RETURNS 33 PSI FOR THIS VEHICLE. MICHELIN IS SENT PHOTOS OF DOOR STICKER/PLACARD AND OWNERS MANUAL AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. THIS COMPLAINT IS URGENT AND SAFETY IS AT JEOPARDY. PLEASE TAKE ALL NECESSARY ACTIONS TO ELEVATE. THERE APPEARS TO BE A SYSTEM ERROR THAT ALL NATIONAL BUSINESSES UTILIZE FOR RELYING ON COLD FILL TIRE PRESSURE. THE DIFFERENCE IS MAJOR; VOLKSWAGEN STATES 41 PSI AND THE NATIONAL SYSTEM UTILIZED IS STATING 33 PSI. THIS VEHICLE TRIM IS A HYBRID 17 INCH WHEELS AND ALL ORIGINAL. BY NATURE OF BEING A HYBRID THE VEHICLE WEIGHS MORE DUE TO THESE HYBRID COMPONENTS. IT MAY BE POSSIBLE THAT OPERATING THIS VEHICLE WITH TIRES FILLED TO 33 PSI IS EXTREMELY DANGEROUS. FROM EXPERIENCE IT APPEARS VEHICLES OF THIS TRIM ARE IMPROPERLY BEING FILLED AT BUSINESSES SINCE THE SYSTEM HAS A TIRE PRESSURE DATA ERROR. AND IN FACT MANY VEHICLES MAY CURRENTLY BE AFFECTED AND POSE A SERIOUS RISK ON OUR ROADS IF THEIR TIRE WERE FILLED TO 33 PSI. I AM HERE TO BE OF ASSISTANCE SO PLEASE FEEL FREE TO REACH OUT. THERE MUST BE A WAY TO FIX THIS ERROR. PLEASE FIRST VERIFY THIS ERROR IN THE TIRE PRESSURE SYSTEM. THEN FIND EXACTLY WHERE THE DATA IS STORED, GOVERNMENT AGENCY VS MANUFACTURER, AND THEN MAKE ACTION TO CORRECT THE DATA. I FEEL I WAS AT DANGER OPERATING THE VEHICLE WITH TIRES FILLED TO 33 PSI AND I WOULD FEEL THE SAME WAY IF SOMEONE ELSE OPERATED THE VEHICLE IN THE SAME CONDITIONS.

NHTSA #: 11352411
mediumUNKNOWN OR OTHER
Filed: Jul 2020

WHILE DRIVING ON THE FREEWAY, THE REAR PASSENGER SIDE DOOR OPENS. LUCKILY NO ONE WAS IN THE BACK SEAT, BUT I NOTICED IT BECAUSE I HEARD THE DOOR AJAR NOTIFICATION ON MY DRIVING PANEL WHILE DRIVING AT 70MPH. THIS IS A MAJOR SAFETY CONCERN BECAUSE IF THE DOOR RANDOMLY OPENS AND SOMEONE IS IN THE BACKSEAT THEY COULD BE IN DANGER. THIS HAS HAPPENED TWICE IN LESS THAN ONE WEEK.

NHTSA #: 11337470
mediumUNKNOWN OR OTHER
Filed: Feb 2020

STILL HAVING ISSUES WITH REMOVING KEY FROM IGNITION WITHOUT HAVING TO VIOLENTLY SHAKE, PUSH AND TURN THE KEY.

NHTSA #: 11311040
mediumUNKNOWN OR OTHER
Filed: Jan 2020

I WAS DRIVING TO WORK SOBER, CLEAR WEATHER, WITH NO VEHICLES IN FRONT OF ME ON AN INTERSTATE (WIDE OPEN SPACE), WHEN MY SUNROOF EXPLODED SENDING GLASS EVERYWHERE. IT SOUNDED LIKE A BOMB DETONATED. I PULLED OVER AND NOTICED MY SUNROOF WAS DESTROYED AND WARPED OUTWARD, ALMOST IN A CONCAVE SHAPE. I CALLED THE NEAREST VW DEALERSHIP TO ASK ABOUT RECALLS AND THEY STATED NO, WHILE INSISTING ROAD DEBRIS HIT MY CAR. I KNOW THIS TO BE PATENTLY FALSE AS I HAD NO VEHICLES IN FRONT OF ME AND WAS NOT DISTRACTED. I RESEARCHED A CLASS ACTION LAWSUIT ONLINE WITH MY CAR'S MODEL YEAR BEING VIABLE. I WANT TO REPORT THAT THIS IS INDEED A MAJOR SAFETY HAZARD THAT IS EXPENSIVE WITH A DEDUCTIBLE, RENTAL, MISSED WORK, ETC., AND VW SHOULD BE HELD LIABLE.

NHTSA #: 11299483
mediumUNKNOWN OR OTHER
Filed: Oct 2019

I CHECKED MY VEHICLE INTO VALET SERVICES, WHILE TRYING TO PARK MY CAR THE VALET WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THEY WERE UNABLE TO FIND ME THEREFORE MY CAR WAS RUNNING FOR 2 HOURS.

NHTSA #: 11268435
mediumUNKNOWN OR OTHER
Filed: Oct 2019

WHILE GETTING MY BRAKE PADS CHANGED, THE MECHANIC WAS UNABLE TO TURN THE INGINTION SWITCH TO OFF WHILE THE KEY WAS STILL IN THE VEHICLE AFTER BEING IN PARK ON THEIR LIFT.

NHTSA #: 11265908
mediumUNKNOWN OR OTHER
Filed: Sep 2019

KEY GETS STUCK IN IGNITION WHEN TURNING ON AND OFF THE ENGINE.

NHTSA #: 11254306
mediumUNKNOWN OR OTHER
Filed: Jul 2019

TAKATA RECALL . MY ROOF CLOTH COME OFF AND MY IGNITION HAS LOCK MY LOCK KEY IN AND DOESN'T COME OUT. BOTH MY CAR KEYS ARE BROKING.

NHTSA #: 11240544
mediumUNKNOWN OR OTHER
Filed: Jul 2019

THE KEY IS GETTING STUCK IN THE IGNITION NOT ALLOWING TO PROPERLY TURN OFF THE VECHILE.

NHTSA #: 11231688
mediumUNKNOWN OR OTHER
Filed: Jul 2019

THE KEY GOT STUCK IN THE IGNITION , NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.

NHTSA #: 11231689
mediumUNKNOWN OR OTHER
Filed: Jul 2019

THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.

NHTSA #: 11231690
mediumUNKNOWN OR OTHER
Filed: Jul 2019

THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY

NHTSA #: 11231691
mediumUNKNOWN OR OTHER
Filed: Jul 2019

THE KEY WON'T COME OUT OF THE IGNITION. I HAVE NOW BROKEN BOTH SETS OF KEYS.. AND STILL NO RECALL. 11 PAGES OF I BROKE MY KEY IN MY IGNITION AND STILL NO RECALL. ABSURD.

NHTSA #: 11229074
mediumUNKNOWN OR OTHER
Filed: Jun 2019

KEY WILL NOT COME OUT OF THE IGNITION

NHTSA #: 11221227
mediumUNKNOWN OR OTHER
Filed: Jun 2019

CAR WON'T SHUT OFF AND KEYS ARE STUCK IN THE IGNITION. CAR IS IN PARK, I TRY WIGGLING IT AND TURNING THE WHEEL BUT NOTHING WORKS.

NHTSA #: 11220804
mediumUNKNOWN OR OTHER
Filed: May 2019

KEY IS STUCK IN IGNITION. CAR WON'T TURN OFF. APPARENTLY A KNOWN ISSUE.

NHTSA #: 11209826
mediumUNKNOWN OR OTHER
Filed: Oct 2018

THE AUTOLOCK DOOR SYSTEM FAILS TO UNLOCK THE REAR LEFT DOOR. A PESON IN THE REAR LEFT SEAT POSITION CAN NOT EXIT THE DOOR IN CASE OF EMERGENCY. THERE IS NO WAY THAT THE LEFT REAR DOOR LOCK CAN BE BYPASSED. THE PROBLEM WAS REPORTED TO VW OF AMERICA ON 10/17/18 (1 800 822-8987). THE DEFECTIVE LOCKING MECHANISM HAS BEEN INTERMITANTLY MALFUNCTIONING FOR AT LEAST 6 MONTHS

NHTSA #: 11141046
mediumUNKNOWN OR OTHER
Filed: Oct 2018

IGNICIN WON'T WORK KEY STOCK

NHTSA #: 11140517
mediumUNKNOWN OR OTHER
Filed: Oct 2018

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. NO WAY TO TURN KEY, TO SHUT OFF ENGINE. VEHICLE STATIONARY RUNNING IN PARK.

NHTSA #: 11140202
mediumUNKNOWN OR OTHER
Filed: Aug 2018

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

NHTSA #: 11121004
mediumUNKNOWN OR OTHER
Filed: Jul 2018

IGNITION KEY BECOMES STUCK IN THE ON POSITION. CAR IS RUNNING AND CAN NOT BE SHUT OFF.

NHTSA #: 11114222
mediumUNKNOWN OR OTHER
Filed: Jul 2018

VEHICLE AC NO LONGER WORKS.

NHTSA #: 11110159
mediumUNKNOWN OR OTHER
Filed: Jul 2018

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

NHTSA #: 11109949
mediumUNKNOWN OR OTHER
Filed: Jul 2018

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. ALSO WHEN TRYING TO START THE VEHICLE, THE KEY GETS STUCK AND WILL NOT TURN. HAPPENS WHEN VEHICLE IS STATIONARY AND PARKED - WHETHER TRYING TO START OR TURN OFF THE ENGINE.

NHTSA #: 11105152
mediumUNKNOWN OR OTHER,ENGINE
Filed: May 2018

CAR JERKS WHEN ACCELERATING, WHILE DRIVING ON THE HIGHWAY CAR TURNED OFF AND HAD TO BE TOWED TO VOLKSWAGEN DEALERSHIP. AFTER DIAGNOSTIC VOLKSWAGEN SAID NOTHING WAS WRONG WITH THE VEHICLE. THIS IS THE SECOND INCIDENT INVOLVING THE CAR JERKING AND TURNING OFF, BOTH TIMES VOLKSWAGEN WAS UNABLE TO FIND ANY ISSUES WITH THE VEHICLE. I FEEL THIS IS A SAFETY CONCERN WITH MY WIFE AND KIDS USING THIS VEHICLE AS A DAILY DRIVER.

NHTSA #: 11093794
mediumUNKNOWN OR OTHER
Filed: May 2018

AFTER PULLING OUT OF A PARKING LOT ONTO A MAIN ROAD AT ABOUT 25-30MPH THE PASSENGER FRONT DOOR FLEW OPEN WHILE DRIVING AND WOULDN'T LATCH. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY DIAGNOSED IT TO BE A FAILED DOOR LATCH. AFTER FIXING THE PASSENGER DOOR LATCH, THEY PROCEEDED TO DRIVE THE CAR OUT OF THEIR GARAGE AND THE DRIVER'S DOOR LATCH FAILED WITH THE SAME PROBLEM. THE CAR SPENDS MOST OF IT'S LIFE INSIDE OF A GARAGE AND IS METICULOUSLY TAKEN CARE OF. I JUST TURNED 60,000 ON THE ODOMETER THE DAY PRIOR TO THIS HAPPENING.

NHTSA #: 11091989
mediumUNKNOWN OR OTHER
Filed: Apr 2018

KEY GETS STUCK IN IGNITION AND I CAN'T TURN OFF THE ENGINE. THE CAR IS PARKED WHILE I'M TRYING TO TURN OFF THE IGNITION TO STOP THE ENGINE.

NHTSA #: 11090828
mediumUNKNOWN OR OTHER
Filed: Mar 2018

THE IGNITION KEY WAS DIFFICULT TO PULL OUT, THE CAR WAS DIFFICULT TO SHUT OFF; THEN THE KEY WAS DIFFICULT TO TURN; NOW THE KEY IS NOT TURNING AND THE STEERING WHEEL IS LOCKED UP.

NHTSA #: 11080780
mediumUNKNOWN OR OTHER
FireFiled: Feb 2018

CSPC:MY 2013 VW JETTA CAUGHT ON FIRE WITHOUT ANY WARNINGS. THERE WAS NOT OVERHEATING OR ANY OTHER SIGNS THAT IT WAS GOING TO GO IN FLAMES. ALL THE WARNING SYSTEMS SEEMED TO BE WORKING, BUT IT STILL DIDN'T SHOW ANY SIGNS OF PROBLEMS WITH THE ELECTRIC WIRING OR ANYTHING ELSE. *DT *JS

NHTSA #: 11074777
mediumUNKNOWN OR OTHER
FireFiled: Jan 2018

THIS VEHICLE GOT SPONTANEOUS COMBUSTION (FIRE) FROM THE LEFT-FRONT HOOD WHILE DRIVING TO WORK. THE CAR WAS TOTALED DUE TO THIS PROBLEM.

NHTSA #: 11061966
mediumUNKNOWN OR OTHER
Filed: Nov 2017

THE KEY GETS STUCK IN THE IGNITION, EITHER WHEN TURNING ON OR TURNING OFF. THIS HAPPENED BEFORE AT 19000 MILES AND THE PART WAS REPLACED. IT BEGAN EXHIBITING THE SAME PROBLEMS EARLY THIS YEAR AND HAS CONTINUED TO WORSEN TO THE POINT OF IT BEING STUCK FOR LONGER PERIODS OF TIME. IT HAPPENS WHEN STATIONARY, EITHER PREPARING TO TURN THE CAR ON OR OFF. IVE BEEN STRANDED AWAY FROM HOME WHILE TRYING TO GET IT TO TURN. SOMETIMES IT DOES RELATIVELY EASY AND OTHER TIMES IT SEEMS LIKE IT ISN'T GOING TO BUDGE. I HAVE NO OTHER KEYS OR EVEN A KEY CHAIN ATTACHED. ITS JUST THE IGNITION KEY.

NHTSA #: 11047533
mediumUNKNOWN OR OTHER
Filed: Oct 2017

KEY CAN'T TURN IGNITION ON AND KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

NHTSA #: 11034033
mediumUNKNOWN OR OTHER
Filed: Oct 2017

THE IGNITION WILL NOT SHUT OFF. THE KEY WILL NOT RELEASE TO THE OFF POSITION. THE KEY HAS TO BE WIGGLE, PULLED, OR WHATEVER NECESSARY TO TURN OFF. AFTER OR UP UP TO 3 HOURS THE CAR FINALLY RELEASES THE KEY TO THE OFF POSITION. THIS HAPPENS ONLY WHEN WE HAVE TO REMOVE THE KEY TO SHUT OFF THE CAR. THIS HAPPENS EVERY TIME WE NEED TO SHUT OFF THE CAR.

NHTSA #: 11031354
mediumUNKNOWN OR OTHER
Filed: Aug 2017

KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE.

NHTSA #: 11015319
mediumUNKNOWN OR OTHER
Filed: Aug 2017

KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF

NHTSA #: 11014975
mediumUNKNOWN OR OTHER
Filed: Jul 2017

KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE.

NHTSA #: 11010041
mediumUNKNOWN OR OTHER
Filed: Jun 2017

THE CAR WAS TURNED ON BY A MECHANIC TO BE MOVED TO BE WORKED ON. HE COULD NOT GET THE CAR TO TURN OFF AND THE STEERING WHEEL WAS NOT LOCKED. THE KEY WOULD NOT TURN. HE CALLED THE VW DEALER AND THEY SAID IT'S A COMMON PROBLEM/DEFECT. IT IS DANGEROUS AND SHOULD BE A RECALL ESPECIALLY IF OUT OF TOWN OR OUT LATE AT NIGHT. THE PART WILL TAKE AT LEAST TWO WEEKS TO GET IN STOCK AT A COST OF OVER $600.00.

NHTSA #: 11002393
mediumUNKNOWN OR OTHER
Filed: Jun 2017

REPEAT OCCURRENCE KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. NEW IGNITION WAS REPLACE LESS THAN TWO YEARS, AND THE SAME ISSUE OCCURRED AND IN NEED OF NEW IGNITION AGAIN.

NHTSA #: 11001713
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jun 2017

WHILE DRIVING ON HWY 94 THE EPC AND THE ENGINE MALFUNCTION LIGHT TURNED ON. AT MY 55MPH, MY SPEED DECREASED IMMEDIATELY AT 20 MPH. MY SON AND I FELT UNSAFE, AS THERE WERE CARS BEHIND ME DRIVING AT THEIR PROPER SPEED LIMIT. IT WAS SCARY AS THESE CARS COULD OF CRASHED INTO MY VEHICLE AS MY GAS PEDAL LOST IMMEDIATE SPEED.

NHTSA #: 11001195
mediumUNKNOWN OR OTHER
Filed: May 2017

UNABLE TO TURN OFF ENGINE. KEY WILL NOT COME OUT OF IGNITION (STATIONARY).

NHTSA #: 10990696
mediumUNKNOWN OR OTHER,ENGINE
Filed: Apr 2017

REPLACED VARIABLE VALVE TIMING SOLENOID. FELLS LIKE ENGINE WANTS TO SHUT OFF IDLES RUFF. AFTER REPLACEMENT HAVING SAME ISSUE WITH CAR. NO CHECK ENGINE LIGHT CAME ON.

NHTSA #: 10979304
mediumUNKNOWN OR OTHER
Filed: Oct 2016

KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE WHEN I PARK

NHTSA #: 10917696
mediumUNKNOWN OR OTHER
Filed: Oct 2016

THE HORN STOPPED WORKING WHILE DRIVING AND TRYING TO WARN ANOTHER VEHICLE THAT WAS COMING OUT OF A DRIVEWAY TOWARDS MY VEHICLE. THE VEHICLE IS ONLY 4 YEARS OLD. THE DEALER TOLD ME IT WAS A FAULTY HORN BUT I WAS CHARGED TO HAVE IT REPLACED SINCE IT MUST BE WORKING TO PASS INSPECTION. WITHOUT A HORN THERE IS NO WARNING FOR OTHER MOTORISTS OR PEDESTRIANS. OTHER JETTA OWNERS ARE ALSO HAVING THIS ISSUE AS I NOTICED ONLINE.

NHTSA #: 10914069
mediumUNKNOWN OR OTHER
Filed: Sep 2016

KEY GETS STUCK IN IGNITION AND CANNOT TURN VEHICLE OFF AND REMOVE.

NHTSA #: 10908080
mediumUNKNOWN OR OTHER
Filed: Sep 2016

UNABLE TO REMOVE KEY TO TURN OFF VEHICLE, VEHICLE WAS IN PARK POSITION. VW WAS TOWED TO VW DEALERSHIP

NHTSA #: 10904783
mediumUNKNOWN OR OTHER
Filed: Sep 2016

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

NHTSA #: 10904412
mediumUNKNOWN OR OTHER
Filed: Aug 2016

MY 2013 JETTA HAS 37,000 MILES, JUST OUT OF WARRANTY. I DROVE TO MY DAUGHTERS AND PUT MY CAR IN PARK AND THE KEY WAS LOCKED IN THE IGNITION. I COULDNT TURN THE CAR OFF OR GET THE KEY OUT. I CALLED A VOLKSWAGEN DEALER AND ASKED IF THERE WAS A TRICK TO GETTING MY KEY OUT OF THE IGNITION SO I COULD TURN MY CAR OFF. THE LADY AT THE DEALER LAUGHED AND SAID YES THERE IS A TRICK ILL TRANSFER YOU TO THE SERVICE DEPARTMENT. THE MAN IN THE SERVICE DEPARTMENT INFORMED ME THAT THIS IS A COMMON ISSUE AND HOW TO JIGGLE THE KEY AND TURN IT BACK AND FORTH AND SHOULD WORK. IT WORKED WHEN I GOT HOME. LAST NIGHT I WENT TO GROCERY STORE AND SAME THING MY CAR WOULDNT TURN OFF THE KEY WAS LOCKED. I TRIED THE METHOD THAT THE SERVICE MAN TOLD ME TO DO AND STILL WOULDNT TURN OFF. I DROVE THE CAR TO THE VOLKSWAGEN DEALERSHIP AND EXPLAINED WHAT WAS HAPPENING AND THEY ATTEMPTED TO TURN MY CAR OFF AND THEY COULDNT. THEY SENT ME HOME WITH A RENTAL AND TOOK MY CAR INTO THE SERVICE GARAGE. FOR ALL I KNOW ITS STILL RUNNING. SO THIS IS A COMMON PROBLEM WITH VOLKSWAGEN AND THEY FAIL TO RECALL THIS IGNITION AND MAKE THE CAR OWNERS RESPONSIBLE FOR THE COST OF THE PART AND THE LABOR TO INSTALL. THE IGNITION SHOULD LAST THE LIFE OF THE VEHICLE.

NHTSA #: 10898751
mediumUNKNOWN OR OTHER
Filed: Jun 2016

I HAVE A 2013 VOLKSWAGEN JETTA SE PZEV 2.5 IT HAS 58,000 MILES. THE AC COMPRESSOR WENT OUT NOW STILL PAYING OFF CAR I ALSO AM PAYING FOR AN NEW AC COMPRESSOR ON A 3 YEAR OLD CAR THAT IS 1600 TO FIX. THE CAR MIRROR PLASTIC PIECE ON DRIVER SIDE DOOR FALLS OFF AND LOOSENS WHILE DRIVING.ALSO WHILE DRIVING A RATTLING NOISE IS HEARD IT SOUNDS LIKE CHAINS IT'S FROM THE ROOF OF THE CAR OR WHERE THE SHIFT STICK TO PARK, DRIVE ETC . AND THE PASSENGER DOORS MAKE NOISES LIKE ITS LOOSE WHILE OPENING AND CLOSING DOORS. THERE'S A JOLT FEELING WHILE DRIVING LIKE TRANSMISSION JOLTS. THE CAR WHILE TURN IT ON MAKES A HUMMING UNPLEASANT NOISE LIKE ITS MISSING FLUID.

NHTSA #: 10881547
mediumUNKNOWN OR OTHER
Filed: Jun 2016

IGNITION KEY WILL STICK IN LOCK FOR NO KNOWN REASON,KEY WILL NOT TURN AT ALL , IT FEELS AS IF IT IS MECHANICALLY LOCKED IN THE IGNITION,ADDED SOME GRAPHITE TO IGNITION LOCK NO DIFFERENCE NOTED, HAVE BEEN STUCK IN PARKING AREAS AND OTHER PLACES UNTIL KEY WAS ABLE TO UN-STICK. VERY FRUSTRATING, THIS IS AN INTERMITTENT PROBLEM, THIS HAPPENS WHEN STATIONARY AND ONLY WHEN TURN "OFF" IGNITION.. VERY SIMILAR TO OTHER COMPLAINTS ON THIS SITE. HAS HAPPENED APPROX 100 TIMES

NHTSA #: 10875965
mediumUNKNOWN OR OTHER
Filed: Sep 2015

IGNITION SWITCH: THE KEY HAS GOTTEN STUCK MULTIPLE TIMES IN THE ON POSITION IN OUR 2013 VOLKSWAGEN JETTA IGNITION.. A QUICK WEB SEARCH DEMONSTRATES MY FAMILY IS NOT ALONE IN THIS ISSUE. A CARGURU FORUM DISCUSSION (:HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T41581_DS528745) GOES ON AT LENGTH ABOUT IT. A COMPLAINTS.COM COMMENT ALSO MENTIONS THIS PROBLEM.: (HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2012/ACCESSORIES-INTERIOR/IGNITION_SWITCH_PROBLEMS.SHTML) A SIMPLE WEB SEARCH TURNS UP LOTS OF IGNITION SWITCH PROBLEMS IN VW'S. THIS IS A SAFETY HAZARD ESPECIALLY IF YOU CANT GET YOUR KEY TO TURN TO THE OFF POSITION, AND SOME OTHER PART FAILS LIKE THE BRAKES OR THE ACCELERATOR. I URGE THERE TO BE A RECALL. IT SEEMS TO AFFECT MULTIPLE MAKES AND MODELS. ADDITIONALLY THIS SHOULD NOT BE SOMETHING THAT COSTS A CAR OWNER 1000$ + TO FIX.

NHTSA #: 10764638
mediumUNKNOWN OR OTHER
Filed: Aug 2015

WHILE TRAVELING AT HIGHWAY SPEEDS THROUGH HIGHER ELEVATIONS NORTHBOUND ON HWY 101 NORTH OF UKIAH, CA, I HEARD A LOUD BANG. IT SOUNDED LIKE A GUNSHOT. IMMEDIATELY AFTER GLASS STARTED RAINING OUT OF THE SUNROOF VISOR VENTS (THANKFULLY IT WAS CLOSED). I DROVE FOR ANOTHER 1/4 MILE OR SO UNTIL THERE WAS A SAFE PLACE TO TURN OFF. UPON CLOSER INSPECTION THERE WAS ONE LARGE HOLE IN THE GLASS, SHATTER FRACTURES THROUGHOUT THE ENTIRE PANE, AND THE EDGES OF THE GLASS WERE ANGLED UP INDICATING AN OUTWARD EXPLOSION OF THE GLASS. BOTH MY PASSENGER AND I WERE COVERED IN BITS OF GLASS AND IT WAS JUST EVERYWHERE. WE CLEANED UP WHAT WE COULD AND PROCEEDED HOME FOR THE REMAINING 10 HOURS UNTIL I COULD DROP IT OFF AT THE DEALER THE NEXT DAY.

NHTSA #: 10747137
mediumUNKNOWN OR OTHER
Filed: Jul 2015

HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.

NHTSA #: 10734272

Other 2013 Volkswagen Jetta Issues