2013 Volkswagen Jetta Other Problems
66 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Other Recalls (1)
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Owner Complaints (66)
Your transmission has developed hairline cracks in the accumulator housing, which can cause the clutch to fail and result in loss of power to the wheels while driving. Your car was repaired for this exact issue in June 2021, but the same problem has recurred. The repair may involve replacing the transmission accumulator housing or the entire transmission unit.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Ignition switch stuck, and would not allow key to fully be inserted causing the cylinder to freeze and not turn on or if able to turn on not be able to turn off. I took it to the dealer to repair. They quoted me but refuse to provide a key with the new ignition system and are trying to price gouge me into buying a key that should have been provided with the new system.
Unknown system failure or component. Ever since I've bought the vehicle in I believe 2017 from EICH VW, it has consistently died while driving or idling. It also was "slamming on the brakes on its own" when the car would die. It jerks consistently as well. The latest out of hundreds of incidents, was yesterday, it stalled at a red light that had turned green, so I was stopped, I turned my hazards on immediately when it had stalled. The vehicle behind me went into the turn lane and the vehicle behind it was coming at me at 60+ mph as that was the speed limit on the road. There is NO warning as to when it will stall, almost never any dash light, maybe only once or twice a year. And it can go weeks or even months without incident and then go crazy for weeks or months straight. It stalling out has almost killed me and my son when trying to cross the highway to get to his dad's house, in that situation me and my at the time when I used to take that way he was 1/2 years old, and we were almost t boned by the oncoming traffic after it had stalled. I have taken it to some many certified dealers and "experts" and no one can tell me what is wrong. It has now gotten to the point where it is happening so often I'm scared to put my three year old in my car. This is a VERY COMMON issue Volkswagen knows about but won't acknowledge or do anything about, I did not know about it until after buying the car. There are no beforehand symptoms, there is no way to tell when it is going to happen, even the car is running perfectly fine before it happens. I know that service providers have been able to experience exactly what happens, but they may not remember as this has been going on for years and I'm not their only customer, and I don't even remember everywhere I've been to try and fix the problem. But it is something I have been publicly asking about and complaining about for years. My ex who works for Toyota, even experienced it when we first met, and we had to have my car towed.
The key will not go in the shut off position. My car has been lefting running for long periods. I keep messing with it and trying different pressures until it finally turns to the off position.
THE IGNITION SWITCH, WON'T TURN TO SHUT OFF/ COME ON. Having to sit in the car for long periods of time, in a HIGH CRIME AREA! Checked on line and others are having the same problem as I am. It has happened several times. The first time was on 02/26/2022; 03/01/2022; 03/03/2022; 03/05/2022; 03/07/2022
Key doesn't turn off car. It will not turn. Stuck in ignition. Issue with ignition switch.
Car was taking by a worker at 970 fort st Lincoln park on 2/1/2022 Never return to work after that He claim to body shop owner he is going to get lunch
Key stuck in ignition when attempting to turn off engine.
There was a legal settlement between the US and VW in 2016. This settlement provided mandates upon the company to perform repairs and give warranty to owners of VW vehicles, so the vehicles are in a safe and emissions responsible manner. This settlement info can be seen at www.vw.courtsettlement.com The main part that applies to our situation is: We purchased a 2013 VW Jetta TDI on 12/30/20 with 179,109 miles. Prior to that, it had the Emissions Modification done to it. We purchased vehicle from the original owner, and we are the 2nd owner, per VIN report Our purchase was the 1st resale transaction done after the modification completed We purchased the vehicle in good faith and for purposes other than resale We purchased the vehicle due to the warranty. The vehicle currently should have a 4 year 48,000 mile court ordered warranty starting 12/30/20 and at 179,109 miles. If followed by court order, this warranty is good until 12/30/24 or 227,109 miles. Since this vehicle was purchased 6 months 14,000 miles into warranty, it still has 34,000 miles or good until 12/30/2024. VW has refused to honor there court ordered warranty. This potentially is putting a vehicle that is in need of safety repairs at risk of a danger on roadway by not honoring warranty. Term of agreement at www.vwcourtsettlement.com Not only are they not fulfilling there obligations as they should under the terms of settlement, they are egregiously allowing vehicles to be driven around with clogged filters emitting more pollution that they should, when they have since agreed to fix them as they were rigged unlawfully to settle the VW corporate violations within the US They should immediately honor this warranty with this VW owner and recompense me for warranty related expenses they incurred of approx $750. The VIN for this vehicle is 3VWLL7AJ0DM[XXX] One owner of the vehicle is [XXX] Contact info [XXX] [XXX], [XXX], [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The key gets stuck in the ignition cant turn the car off been hoping on for a week k ow
KEY DOES NOT TURN TO THE OFF POSITION ONCE THE CAR IS STARTED. CANNOT STOP THE CAR CAR ONCE STARTED. FROM ALL THE READING I AM DOING IT SEEMS THIS HAS HAPPENED NUMEROUS TIMES WITH OTHERS.
THERE IS AN ACTIVE RECALL ON OUR JETTA RELATED TO THE MICRO SWITCH. WHEN WE TOOK OUR CAR IN TO VOLKSWAGEN OF MARIETTA TO HAVE THE 90,000 MILE SERVICE DONE, WE STATED THAT WE WANTED THE RECALL REPAIR DONE AS WELL. THE SERVICE PROVIDER FIRST TOLD US HE COULDN'T LOOK UP THE RECALL BY THE VIN, AND THEN WHEN WE WENT TO PICK UP THE CAR, HE STATED THAT THERE WAS NO OPEN RECALL ON IT.
IGNITION SWITCH HOUSING SUSCEPTIBLE TO HEAT AND KEY WILL NOT TURN IN HIGH TEMPERATURES. 100 PART AND 2.5 HOURS AT 190/HOUR IN LABOR REQUESTED BY VW. PROBLEM STARTED AROUND 60K AND HAS PROGRESSIVELY GOTTEN WORSE. PART NOT DESIGNED TO WITHSTAND NORMAL CAR HEAT.
IGNITION LOCK CYLINDER BROKE AND WAS STUCK IN ON POSITION. WAS UNABLE TO TURN THE VEHICLE OFF BECAUSE OF THIS ISSUE. I HAD TO DRIVE HOME AND PARK THE VEHICLE UNTIL MY BOYFRIEND GOT OFF OF WORK. THE STEERING LOCK FROZE IN THE LOCK CYLINDER PREVENTING THE KEY FROM TURNING BACK.
ERROR FOUND IN COLD FILL TIRE PRESSURE IN NATIONAL SYSTEM USED BY BUSINESSES. VEHICLE DOOR STICKER/PLACARD AND OWNERS MANUAL STATES 41 PSI COLD FILL TIRE PRESSURE. NATIONAL SYSTEM IS RETURNING A FILL PRESSURE OF 33 PSI. EXPERIENCE: AT COSTCO TIRE DEPARTMENT THEIR SYSTEM STATES TO FILL TO 33 PSI; TIRE REPRESENTATIVE DISCOVERS DOOR PLACARD AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. AT LATER DATE MICHELIN CORPORATE IS CALLED BY MYSELF AND THEIR SYSTEM ALSO RETURNS 33 PSI FOR THIS VEHICLE. MICHELIN IS SENT PHOTOS OF DOOR STICKER/PLACARD AND OWNERS MANUAL AND INDICATES AN ISSUE FOR NOT MATCHING IN SYSTEM. THIS COMPLAINT IS URGENT AND SAFETY IS AT JEOPARDY. PLEASE TAKE ALL NECESSARY ACTIONS TO ELEVATE. THERE APPEARS TO BE A SYSTEM ERROR THAT ALL NATIONAL BUSINESSES UTILIZE FOR RELYING ON COLD FILL TIRE PRESSURE. THE DIFFERENCE IS MAJOR; VOLKSWAGEN STATES 41 PSI AND THE NATIONAL SYSTEM UTILIZED IS STATING 33 PSI. THIS VEHICLE TRIM IS A HYBRID 17 INCH WHEELS AND ALL ORIGINAL. BY NATURE OF BEING A HYBRID THE VEHICLE WEIGHS MORE DUE TO THESE HYBRID COMPONENTS. IT MAY BE POSSIBLE THAT OPERATING THIS VEHICLE WITH TIRES FILLED TO 33 PSI IS EXTREMELY DANGEROUS. FROM EXPERIENCE IT APPEARS VEHICLES OF THIS TRIM ARE IMPROPERLY BEING FILLED AT BUSINESSES SINCE THE SYSTEM HAS A TIRE PRESSURE DATA ERROR. AND IN FACT MANY VEHICLES MAY CURRENTLY BE AFFECTED AND POSE A SERIOUS RISK ON OUR ROADS IF THEIR TIRE WERE FILLED TO 33 PSI. I AM HERE TO BE OF ASSISTANCE SO PLEASE FEEL FREE TO REACH OUT. THERE MUST BE A WAY TO FIX THIS ERROR. PLEASE FIRST VERIFY THIS ERROR IN THE TIRE PRESSURE SYSTEM. THEN FIND EXACTLY WHERE THE DATA IS STORED, GOVERNMENT AGENCY VS MANUFACTURER, AND THEN MAKE ACTION TO CORRECT THE DATA. I FEEL I WAS AT DANGER OPERATING THE VEHICLE WITH TIRES FILLED TO 33 PSI AND I WOULD FEEL THE SAME WAY IF SOMEONE ELSE OPERATED THE VEHICLE IN THE SAME CONDITIONS.
WHILE DRIVING ON THE FREEWAY, THE REAR PASSENGER SIDE DOOR OPENS. LUCKILY NO ONE WAS IN THE BACK SEAT, BUT I NOTICED IT BECAUSE I HEARD THE DOOR AJAR NOTIFICATION ON MY DRIVING PANEL WHILE DRIVING AT 70MPH. THIS IS A MAJOR SAFETY CONCERN BECAUSE IF THE DOOR RANDOMLY OPENS AND SOMEONE IS IN THE BACKSEAT THEY COULD BE IN DANGER. THIS HAS HAPPENED TWICE IN LESS THAN ONE WEEK.
STILL HAVING ISSUES WITH REMOVING KEY FROM IGNITION WITHOUT HAVING TO VIOLENTLY SHAKE, PUSH AND TURN THE KEY.
I WAS DRIVING TO WORK SOBER, CLEAR WEATHER, WITH NO VEHICLES IN FRONT OF ME ON AN INTERSTATE (WIDE OPEN SPACE), WHEN MY SUNROOF EXPLODED SENDING GLASS EVERYWHERE. IT SOUNDED LIKE A BOMB DETONATED. I PULLED OVER AND NOTICED MY SUNROOF WAS DESTROYED AND WARPED OUTWARD, ALMOST IN A CONCAVE SHAPE. I CALLED THE NEAREST VW DEALERSHIP TO ASK ABOUT RECALLS AND THEY STATED NO, WHILE INSISTING ROAD DEBRIS HIT MY CAR. I KNOW THIS TO BE PATENTLY FALSE AS I HAD NO VEHICLES IN FRONT OF ME AND WAS NOT DISTRACTED. I RESEARCHED A CLASS ACTION LAWSUIT ONLINE WITH MY CAR'S MODEL YEAR BEING VIABLE. I WANT TO REPORT THAT THIS IS INDEED A MAJOR SAFETY HAZARD THAT IS EXPENSIVE WITH A DEDUCTIBLE, RENTAL, MISSED WORK, ETC., AND VW SHOULD BE HELD LIABLE.
I CHECKED MY VEHICLE INTO VALET SERVICES, WHILE TRYING TO PARK MY CAR THE VALET WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THEY WERE UNABLE TO FIND ME THEREFORE MY CAR WAS RUNNING FOR 2 HOURS.
WHILE GETTING MY BRAKE PADS CHANGED, THE MECHANIC WAS UNABLE TO TURN THE INGINTION SWITCH TO OFF WHILE THE KEY WAS STILL IN THE VEHICLE AFTER BEING IN PARK ON THEIR LIFT.
KEY GETS STUCK IN IGNITION WHEN TURNING ON AND OFF THE ENGINE.
TAKATA RECALL . MY ROOF CLOTH COME OFF AND MY IGNITION HAS LOCK MY LOCK KEY IN AND DOESN'T COME OUT. BOTH MY CAR KEYS ARE BROKING.
THE KEY IS GETTING STUCK IN THE IGNITION NOT ALLOWING TO PROPERLY TURN OFF THE VECHILE.
THE KEY GOT STUCK IN THE IGNITION , NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.
THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.
THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY
THE KEY WON'T COME OUT OF THE IGNITION. I HAVE NOW BROKEN BOTH SETS OF KEYS.. AND STILL NO RECALL. 11 PAGES OF I BROKE MY KEY IN MY IGNITION AND STILL NO RECALL. ABSURD.
KEY WILL NOT COME OUT OF THE IGNITION
CAR WON'T SHUT OFF AND KEYS ARE STUCK IN THE IGNITION. CAR IS IN PARK, I TRY WIGGLING IT AND TURNING THE WHEEL BUT NOTHING WORKS.
KEY IS STUCK IN IGNITION. CAR WON'T TURN OFF. APPARENTLY A KNOWN ISSUE.
THE AUTOLOCK DOOR SYSTEM FAILS TO UNLOCK THE REAR LEFT DOOR. A PESON IN THE REAR LEFT SEAT POSITION CAN NOT EXIT THE DOOR IN CASE OF EMERGENCY. THERE IS NO WAY THAT THE LEFT REAR DOOR LOCK CAN BE BYPASSED. THE PROBLEM WAS REPORTED TO VW OF AMERICA ON 10/17/18 (1 800 822-8987). THE DEFECTIVE LOCKING MECHANISM HAS BEEN INTERMITANTLY MALFUNCTIONING FOR AT LEAST 6 MONTHS
IGNICIN WON'T WORK KEY STOCK
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. NO WAY TO TURN KEY, TO SHUT OFF ENGINE. VEHICLE STATIONARY RUNNING IN PARK.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
IGNITION KEY BECOMES STUCK IN THE ON POSITION. CAR IS RUNNING AND CAN NOT BE SHUT OFF.
VEHICLE AC NO LONGER WORKS.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. ALSO WHEN TRYING TO START THE VEHICLE, THE KEY GETS STUCK AND WILL NOT TURN. HAPPENS WHEN VEHICLE IS STATIONARY AND PARKED - WHETHER TRYING TO START OR TURN OFF THE ENGINE.
CAR JERKS WHEN ACCELERATING, WHILE DRIVING ON THE HIGHWAY CAR TURNED OFF AND HAD TO BE TOWED TO VOLKSWAGEN DEALERSHIP. AFTER DIAGNOSTIC VOLKSWAGEN SAID NOTHING WAS WRONG WITH THE VEHICLE. THIS IS THE SECOND INCIDENT INVOLVING THE CAR JERKING AND TURNING OFF, BOTH TIMES VOLKSWAGEN WAS UNABLE TO FIND ANY ISSUES WITH THE VEHICLE. I FEEL THIS IS A SAFETY CONCERN WITH MY WIFE AND KIDS USING THIS VEHICLE AS A DAILY DRIVER.
AFTER PULLING OUT OF A PARKING LOT ONTO A MAIN ROAD AT ABOUT 25-30MPH THE PASSENGER FRONT DOOR FLEW OPEN WHILE DRIVING AND WOULDN'T LATCH. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY DIAGNOSED IT TO BE A FAILED DOOR LATCH. AFTER FIXING THE PASSENGER DOOR LATCH, THEY PROCEEDED TO DRIVE THE CAR OUT OF THEIR GARAGE AND THE DRIVER'S DOOR LATCH FAILED WITH THE SAME PROBLEM. THE CAR SPENDS MOST OF IT'S LIFE INSIDE OF A GARAGE AND IS METICULOUSLY TAKEN CARE OF. I JUST TURNED 60,000 ON THE ODOMETER THE DAY PRIOR TO THIS HAPPENING.
KEY GETS STUCK IN IGNITION AND I CAN'T TURN OFF THE ENGINE. THE CAR IS PARKED WHILE I'M TRYING TO TURN OFF THE IGNITION TO STOP THE ENGINE.
THE IGNITION KEY WAS DIFFICULT TO PULL OUT, THE CAR WAS DIFFICULT TO SHUT OFF; THEN THE KEY WAS DIFFICULT TO TURN; NOW THE KEY IS NOT TURNING AND THE STEERING WHEEL IS LOCKED UP.
CSPC:MY 2013 VW JETTA CAUGHT ON FIRE WITHOUT ANY WARNINGS. THERE WAS NOT OVERHEATING OR ANY OTHER SIGNS THAT IT WAS GOING TO GO IN FLAMES. ALL THE WARNING SYSTEMS SEEMED TO BE WORKING, BUT IT STILL DIDN'T SHOW ANY SIGNS OF PROBLEMS WITH THE ELECTRIC WIRING OR ANYTHING ELSE. *DT *JS
THIS VEHICLE GOT SPONTANEOUS COMBUSTION (FIRE) FROM THE LEFT-FRONT HOOD WHILE DRIVING TO WORK. THE CAR WAS TOTALED DUE TO THIS PROBLEM.
THE KEY GETS STUCK IN THE IGNITION, EITHER WHEN TURNING ON OR TURNING OFF. THIS HAPPENED BEFORE AT 19000 MILES AND THE PART WAS REPLACED. IT BEGAN EXHIBITING THE SAME PROBLEMS EARLY THIS YEAR AND HAS CONTINUED TO WORSEN TO THE POINT OF IT BEING STUCK FOR LONGER PERIODS OF TIME. IT HAPPENS WHEN STATIONARY, EITHER PREPARING TO TURN THE CAR ON OR OFF. IVE BEEN STRANDED AWAY FROM HOME WHILE TRYING TO GET IT TO TURN. SOMETIMES IT DOES RELATIVELY EASY AND OTHER TIMES IT SEEMS LIKE IT ISN'T GOING TO BUDGE. I HAVE NO OTHER KEYS OR EVEN A KEY CHAIN ATTACHED. ITS JUST THE IGNITION KEY.
KEY CAN'T TURN IGNITION ON AND KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE
THE IGNITION WILL NOT SHUT OFF. THE KEY WILL NOT RELEASE TO THE OFF POSITION. THE KEY HAS TO BE WIGGLE, PULLED, OR WHATEVER NECESSARY TO TURN OFF. AFTER OR UP UP TO 3 HOURS THE CAR FINALLY RELEASES THE KEY TO THE OFF POSITION. THIS HAPPENS ONLY WHEN WE HAVE TO REMOVE THE KEY TO SHUT OFF THE CAR. THIS HAPPENS EVERY TIME WE NEED TO SHUT OFF THE CAR.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE.
KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF
KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE.
THE CAR WAS TURNED ON BY A MECHANIC TO BE MOVED TO BE WORKED ON. HE COULD NOT GET THE CAR TO TURN OFF AND THE STEERING WHEEL WAS NOT LOCKED. THE KEY WOULD NOT TURN. HE CALLED THE VW DEALER AND THEY SAID IT'S A COMMON PROBLEM/DEFECT. IT IS DANGEROUS AND SHOULD BE A RECALL ESPECIALLY IF OUT OF TOWN OR OUT LATE AT NIGHT. THE PART WILL TAKE AT LEAST TWO WEEKS TO GET IN STOCK AT A COST OF OVER $600.00.
REPEAT OCCURRENCE KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. NEW IGNITION WAS REPLACE LESS THAN TWO YEARS, AND THE SAME ISSUE OCCURRED AND IN NEED OF NEW IGNITION AGAIN.
WHILE DRIVING ON HWY 94 THE EPC AND THE ENGINE MALFUNCTION LIGHT TURNED ON. AT MY 55MPH, MY SPEED DECREASED IMMEDIATELY AT 20 MPH. MY SON AND I FELT UNSAFE, AS THERE WERE CARS BEHIND ME DRIVING AT THEIR PROPER SPEED LIMIT. IT WAS SCARY AS THESE CARS COULD OF CRASHED INTO MY VEHICLE AS MY GAS PEDAL LOST IMMEDIATE SPEED.
UNABLE TO TURN OFF ENGINE. KEY WILL NOT COME OUT OF IGNITION (STATIONARY).
REPLACED VARIABLE VALVE TIMING SOLENOID. FELLS LIKE ENGINE WANTS TO SHUT OFF IDLES RUFF. AFTER REPLACEMENT HAVING SAME ISSUE WITH CAR. NO CHECK ENGINE LIGHT CAME ON.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE WHEN I PARK
THE HORN STOPPED WORKING WHILE DRIVING AND TRYING TO WARN ANOTHER VEHICLE THAT WAS COMING OUT OF A DRIVEWAY TOWARDS MY VEHICLE. THE VEHICLE IS ONLY 4 YEARS OLD. THE DEALER TOLD ME IT WAS A FAULTY HORN BUT I WAS CHARGED TO HAVE IT REPLACED SINCE IT MUST BE WORKING TO PASS INSPECTION. WITHOUT A HORN THERE IS NO WARNING FOR OTHER MOTORISTS OR PEDESTRIANS. OTHER JETTA OWNERS ARE ALSO HAVING THIS ISSUE AS I NOTICED ONLINE.
KEY GETS STUCK IN IGNITION AND CANNOT TURN VEHICLE OFF AND REMOVE.
UNABLE TO REMOVE KEY TO TURN OFF VEHICLE, VEHICLE WAS IN PARK POSITION. VW WAS TOWED TO VW DEALERSHIP
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
MY 2013 JETTA HAS 37,000 MILES, JUST OUT OF WARRANTY. I DROVE TO MY DAUGHTERS AND PUT MY CAR IN PARK AND THE KEY WAS LOCKED IN THE IGNITION. I COULDNT TURN THE CAR OFF OR GET THE KEY OUT. I CALLED A VOLKSWAGEN DEALER AND ASKED IF THERE WAS A TRICK TO GETTING MY KEY OUT OF THE IGNITION SO I COULD TURN MY CAR OFF. THE LADY AT THE DEALER LAUGHED AND SAID YES THERE IS A TRICK ILL TRANSFER YOU TO THE SERVICE DEPARTMENT. THE MAN IN THE SERVICE DEPARTMENT INFORMED ME THAT THIS IS A COMMON ISSUE AND HOW TO JIGGLE THE KEY AND TURN IT BACK AND FORTH AND SHOULD WORK. IT WORKED WHEN I GOT HOME. LAST NIGHT I WENT TO GROCERY STORE AND SAME THING MY CAR WOULDNT TURN OFF THE KEY WAS LOCKED. I TRIED THE METHOD THAT THE SERVICE MAN TOLD ME TO DO AND STILL WOULDNT TURN OFF. I DROVE THE CAR TO THE VOLKSWAGEN DEALERSHIP AND EXPLAINED WHAT WAS HAPPENING AND THEY ATTEMPTED TO TURN MY CAR OFF AND THEY COULDNT. THEY SENT ME HOME WITH A RENTAL AND TOOK MY CAR INTO THE SERVICE GARAGE. FOR ALL I KNOW ITS STILL RUNNING. SO THIS IS A COMMON PROBLEM WITH VOLKSWAGEN AND THEY FAIL TO RECALL THIS IGNITION AND MAKE THE CAR OWNERS RESPONSIBLE FOR THE COST OF THE PART AND THE LABOR TO INSTALL. THE IGNITION SHOULD LAST THE LIFE OF THE VEHICLE.
I HAVE A 2013 VOLKSWAGEN JETTA SE PZEV 2.5 IT HAS 58,000 MILES. THE AC COMPRESSOR WENT OUT NOW STILL PAYING OFF CAR I ALSO AM PAYING FOR AN NEW AC COMPRESSOR ON A 3 YEAR OLD CAR THAT IS 1600 TO FIX. THE CAR MIRROR PLASTIC PIECE ON DRIVER SIDE DOOR FALLS OFF AND LOOSENS WHILE DRIVING.ALSO WHILE DRIVING A RATTLING NOISE IS HEARD IT SOUNDS LIKE CHAINS IT'S FROM THE ROOF OF THE CAR OR WHERE THE SHIFT STICK TO PARK, DRIVE ETC . AND THE PASSENGER DOORS MAKE NOISES LIKE ITS LOOSE WHILE OPENING AND CLOSING DOORS. THERE'S A JOLT FEELING WHILE DRIVING LIKE TRANSMISSION JOLTS. THE CAR WHILE TURN IT ON MAKES A HUMMING UNPLEASANT NOISE LIKE ITS MISSING FLUID.
IGNITION KEY WILL STICK IN LOCK FOR NO KNOWN REASON,KEY WILL NOT TURN AT ALL , IT FEELS AS IF IT IS MECHANICALLY LOCKED IN THE IGNITION,ADDED SOME GRAPHITE TO IGNITION LOCK NO DIFFERENCE NOTED, HAVE BEEN STUCK IN PARKING AREAS AND OTHER PLACES UNTIL KEY WAS ABLE TO UN-STICK. VERY FRUSTRATING, THIS IS AN INTERMITTENT PROBLEM, THIS HAPPENS WHEN STATIONARY AND ONLY WHEN TURN "OFF" IGNITION.. VERY SIMILAR TO OTHER COMPLAINTS ON THIS SITE. HAS HAPPENED APPROX 100 TIMES
IGNITION SWITCH: THE KEY HAS GOTTEN STUCK MULTIPLE TIMES IN THE ON POSITION IN OUR 2013 VOLKSWAGEN JETTA IGNITION.. A QUICK WEB SEARCH DEMONSTRATES MY FAMILY IS NOT ALONE IN THIS ISSUE. A CARGURU FORUM DISCUSSION (:HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T41581_DS528745) GOES ON AT LENGTH ABOUT IT. A COMPLAINTS.COM COMMENT ALSO MENTIONS THIS PROBLEM.: (HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2012/ACCESSORIES-INTERIOR/IGNITION_SWITCH_PROBLEMS.SHTML) A SIMPLE WEB SEARCH TURNS UP LOTS OF IGNITION SWITCH PROBLEMS IN VW'S. THIS IS A SAFETY HAZARD ESPECIALLY IF YOU CANT GET YOUR KEY TO TURN TO THE OFF POSITION, AND SOME OTHER PART FAILS LIKE THE BRAKES OR THE ACCELERATOR. I URGE THERE TO BE A RECALL. IT SEEMS TO AFFECT MULTIPLE MAKES AND MODELS. ADDITIONALLY THIS SHOULD NOT BE SOMETHING THAT COSTS A CAR OWNER 1000$ + TO FIX.
WHILE TRAVELING AT HIGHWAY SPEEDS THROUGH HIGHER ELEVATIONS NORTHBOUND ON HWY 101 NORTH OF UKIAH, CA, I HEARD A LOUD BANG. IT SOUNDED LIKE A GUNSHOT. IMMEDIATELY AFTER GLASS STARTED RAINING OUT OF THE SUNROOF VISOR VENTS (THANKFULLY IT WAS CLOSED). I DROVE FOR ANOTHER 1/4 MILE OR SO UNTIL THERE WAS A SAFE PLACE TO TURN OFF. UPON CLOSER INSPECTION THERE WAS ONE LARGE HOLE IN THE GLASS, SHATTER FRACTURES THROUGHOUT THE ENTIRE PANE, AND THE EDGES OF THE GLASS WERE ANGLED UP INDICATING AN OUTWARD EXPLOSION OF THE GLASS. BOTH MY PASSENGER AND I WERE COVERED IN BITS OF GLASS AND IT WAS JUST EVERYWHERE. WE CLEANED UP WHAT WE COULD AND PROCEEDED HOME FOR THE REMAINING 10 HOURS UNTIL I COULD DROP IT OFF AT THE DEALER THE NEXT DAY.
HORN HAS COMPLETELY GONE OUT, ENTIRE HORN NEEDS REPLACING.