2013 Volkswagen Jetta Electrical Problems

Your car is shutting off unexpectedly while idling and driving at low speeds, which has created dangerous situations where other vehicles nearly hit you in traffic. Multiple mechanics at both Volkswagen dealerships and independent shops have run diagnostics but cannot find any error codes or obvious causes, despite your car having only minor wear. This stalling issue has been reported by other Jetta owners online with no clear solution identified. The fix will likely require advanced diagnostics to identify whether it's a fuel system, ignition, or engine control issue.

Since I have possessed the car, the horn has been slowly going out. Until now it no longer works at all. I've checked fuses and not the problem. So this is a safety concern for me because of the alarm! If my alarm goes off, just the lights flash but NO sound??! The alarm should at least be heard, right? Otherwise I hope I can see the lights flashing if my alarm goes off!!! Because I can't hear anything. My horn does not work even if I push the steering wheel? If I have to use my horn to alert anyone then I can't!

The ABS dash board lights came on while driving at 70 miles an hour. At the time the Car mileage was 105,000 miles estimated.

The key will either get stuck in the ignition while the car is on, or it will occasionally not turn at all. Both of which have left me or others borrowing my car stranded. Has taken up to 2 hours of jiggling the key and finally turning to the on or off position. Some shops are saying the ignition cylinder, others the switch, and others the steering lock but this seems to be a very common complaint online from Volkswagens in this age range. It could seriously harm someone if they were unable to start their car in an emergency situation due to the key not turning.

The door locks will try to auto-lock once the vehicle has passed a set speed but fail, making an audible double-lock sound. The car will continue to try and auto-lock after each stop (stop sign, stop light, etc) and continue to fail. Happens intermittently.

The contact owns a 2013 Volkswagen Jetta. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The contact stated that the vehicle would intermittently fail to restart soon after failure. Due to the failure, the vehicle had been towed and driven to various independent mechanics and dealers and none had been unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 100,000.

NHTSA recall no: 19V-866 Manufacturer Recall no: 34J6 Volkswagen is refusing to replace my mechatronic unit.

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving, the vehicle would vibrate and jerk. The contact also mentioned that the braking system failed to function as designed. The check engine warning light illuminated. The vehicle was taken to a local mechanic where it was diagnosed that the mechatronic unit and the dual clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

The clock spring in the steering wheel has failed, causing the air bag and horn (along with the steering wheel-controlled electrical systems) to stop working. This has been confirmed by a local Volkswagen dealership service department. The part is under extended warranty due to a prior recall, but in reality this recall apparently isn’t worth much, as the part has been backordered for several months and won’t be obtainable for up to another 6 months, or more; no actual date has been committed to. The Volkswagen service department also stated they cannot/will not temporarily fix or ameliorate the current failure of basic safety features.

The mechanics at Volkswagen found a hairline crack in my mechatronics unit for my Volkswagen Jetta hybrid 2013. They would not fix it even though it was the software that caused it. “Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. Consequence: A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash. Remedy: Volkswagen will notify owners, and dealers will update the transmission software, free of charge. The software remedy is currently under development. The recall is expected to begin February 4, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6. The problem is my unit already had the hairline crack before they updated the software. They were saying it was my fault and I have to pay out of pocket.

The ABS lights go on and the speedometer stopped working and all the lights have activated. the abs module has been reported that there is a defect in most of the jettas and so i believe that this should be a recall issue.

1. Fuel pump control module shorted out and electrical fuse was blown. 2. Yes, the part is available for inspection. 3. Vehicle completely shut off while driving on the road without any prior dashboard indicators or symptoms of something going wrong. 4. Part #1K0-906-093-J manufactured by Kuhnke a tier 1 supplier for VW. Fuel pump control module is mounted on top of gas tank area and was melted and shorted out, and a thorough inspection, and replacement was done by the VW dealer: Diehl Toyota/VW, Butler, PA. 5. This same issue was a recalled on 281,000 VW models as per NHTSA bulletin #20AE. VW recall #17V509000. 6. VW said my VIN is not included in the recall. But, it the exact same failure, part, and manufacturer of the part for VW/Audi. So WHY? is my VIN not included. It doesn't seem to be batch related, but a design defect. 7. Vehicle would not restart and could not be driven. It was flat-bedded to the dealer.

CLOCK SPRING BROKE WHEN TURNING WHEEL 1.5 REVOLUTIONS WHILE BACKING THE CAR INTO A PARKING SPOT.

THE DOORS DO NOT LOCK WHEN I DRIVE THE CAR AND IT DOES NOT LOCK WITH THE KEY REMOTE CONTROL. I HAVE BEEN INVESTIGATED THE PROBLEM THAT THIS CAR HAS TO SECURE THE DOORS, AND APPARENTLY IT IS VERY COMMON IN THESE VW CARS, ALTHOUGH THE PROBLEM NOT ABOUT SECURITY, I DO BELIEVE THAT IT IS, BECAUSE ONE BELIEVES THAT IT LOCK ALL THE DOORS AND IT IS NOT SO, THAT'S WHY YOU THINK IT SHOULD BE REPAIRED BY YOU

THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000

THERE WAS A RECALL ISSUES IN DEC 2019 FOR REPLACEMENT OF A HOSE AND/OR MECHATRONIC UNIT. THERE IS NO REMEDY. MY CAR'S ELECTRIC MOTOR STOPPED WORKING. WHEN CLEARING THE ERROR CODES, MY CAR DOES NOT WORK AT ALL. WHEN CALLING VW, ADVISED THAT I CAN PUT IN A NEW TRANSMISSION AND IT WILL WORK. WHEN I ASKED WHY THAT ISN'T THE FIX TO THEIR RECALL, THEY SAID THEY DON'T KNOW YET. THEY ADVISED THAT IF I PUT IN MY OWN TRANSMISSION AND THEY DETERMINE A DIFFERENT PART IS NEEDED ANYWHERE IN THE PROCESS, THEY WILL NOT BE ABLE TO COMPENSATE ME FOR THE RECALL. THE CAR HAS BEEN SITTING AT DIFFERENT SHOPS TRYING TO FIGURE OUT A FIX SINCE JULY AND HAS BEEN UNDRIVEABLE SINCE AUG 17.

IGNITION IS HARD TO TURN. THE KEY WIIL NOT TURN OFF THE ENGINE. THE ONLY WAY TO GET THE IGNITION TO TURN OFF IS TO PHYSICALLY/AGGRESSIVLEY SNAP, FLICK, OR JIGGLE IT TO TURN OFF THE ENGINE. THE ENGINE IS IN PARK WHEN THE INCIDENTS OCCUR. DURING A GOOGLE SEARCH, THERE ARE NUMEROUS COMPLAINTS OF THIS OCCURING. THERE IS A CURRENT RECALL OF THE MICROSWITCH CAUSING IGNITION ISSUES, YET IGNITION CYLINDER IS NOT INCLUDED.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A FUEL LINE GOING OVER TOP OF AN ELECTRICAL LINE OR THE ELECTRICAL GOING OVER TOP OF THE FUEL LINE CAUSING THE VEHICLE TO OVERHEAT. THE TEMPERATURE GAUGE LIGHT ILLUMINATED WITH AN AUDIBLE TONE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND LIFTED THE HOOD. THE CONTACT STATED THAT THE COOLANT WAS BUBBLING AND BOILING IN THE COOLANT RESERVOIR. THE CONTACT LET THE VEHICLE SIT UNTIL IT COOLED DOWN AND ADDED COOLANT INTO THE RESERVOIR AND DROVE THE VEHICLE TO HER SON'S RESIDENCE. THE CONTACT CALLED THE DEALER AND INFORMED THEM OF THE FAILURE AND WAS INFORMED TO SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,194.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK FOR 30 SECONDS AND ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER (MISSION BAY VOLKSWAGEN ' (ADDRESS 2205 MORENA BLVD, SAN DIEGO, CA 92110) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE TRANSMISSION WHICH CAUSED OIL TO LEAK INTO THE ELECTRICAL GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

THE PROBLEM STARTED AT AROUND 60,000 MILES WERE THE CAR WOULD NOT START UNLESS YOU JIGGLED THE KEY AROUND A LOT AND PROGRESSIVELY GOT WORSE WE'RE WHEN THE CAR WAS RUNNING THE KEY WOULD BE STUCK AND YOU WOULD HAVE TO CONTINUOUSLY JIGGLE THE KEY AROUND TO GET THE CAR TO TURN OFF. THEN AS IT GOT WORSE, WHEN YOU COULD GET THE CAR TO CUT OFF THE KEY WOULD NOT COME OUT OF THE IGNITION. I AM AT THE POINT NOW THAT THE KEY WILL NOT TURN AT ALL TO CUT THE CAR ON. LUCKILY THE KEY IS NOT STUCK IN THE IGNITION. I AM HAVING TO REPLACE THE IGNITION WHICH WILL COST IN BEST CASE SCENARIO AROUND 675. IN THE EVENT THE KEYS HAVE TO BE REPROGRAMMED IT WILL COST A TOTAL OF 850. THESE ARE ESTIMATES FROM WHAT THE DEALERSHIP HAS QUOTED IN PARTS AND LABOR, THE IGNITION IS CURRENTLY BEING REPLACED AND I HAVE NOT RECEIVED A TOTAL. SEEMS LIKE THIS IS A COMMON PROBLEM AND SHOULD BE FIXED BY VOLKSWAGEN. REPLACING LOCK CYLINDER AND IGNITION SWITCH.

KEY WILL NOT COME OUT OF IGNITION, MAKING IT IMPOSSIBLE TO TURN OFF. LOOKS EXACTLY LIKE RECALL 19V615000 FROM LAST YEAR, BUT MY VIN ISN'T INCLUDED, DESPITE BEING IN THE SAME YEARS AND MODELS. IGNITION FAILS TO RECOGNIZE WHEN VEHICLE IS IN PARK AND WON'T LET KEY BE RELEASED. LEAVES ME STRANDED AND UNABLE TO TURN OFF CAR OR REMOVE KEY. *TR

IGNITION SWITCH MALFUNCTION. WILL NOT TURN AND LEAVES VEHICLE RUNNING, KEY IS UNABLE TO BE REMOVED. VW KNOWS ABOUT THIS ISSUE AND FAILS TO ISSUE A RECALL. I BROUGHT THIS MATTER TO THEIR ATTENTION AND THEY WILL NOT FIX THE ISSUE NOR REIMBURSE CONSUMER. VW HAS NOT INFORMED ME OF A RECALL OR WARRANT ON PART NOR HAS THE DEALERSHIP, ALTHOUGH CUSTOMER SERVICE STATES THEY MAILED A NOTICE TO OWNERS. *TR

I WAS TOLD THAT MY TRANSMISSIONS HAD A RECALL AND WHEN I CALLED THERE WERE NO OPEN RECALLS FOR THEM I'VE BEEN HAVING A PROBLEM RECENTLY WHERE MY CAR WAS GOING FROM ELECTRIC TO GASOLINE WHICH CAUSED MY CAR TO STALL AND THEN WHEN I PRESSED ON THE GAS MY CAR WOULD NOT GO BUT THE CAR WOULD STILL BE ON WITH NO DASH BORED LIGHTS ON THEY COME ON AND THEN THEY TURN OFF. I ASKED IF THEY CAN LOOK AT WHAT WAS REPLACED AND THEY SAID IT WOULD CHARGE ME AN EXPENSIVE AMOUNT TO PAY PER HOUR WHICH IS CRAZY! WHEN I FIRST GOT THE CAR THERE WERE A LOT OF CODES THAT THEY COMPLETELY ERASED FROM THE CAR THE DAY AFTER I GOT IT FROM ANOTHER OWNER I WAS ALREADY HAVING ISSUES AND SHE CALLED AND ASKED JUST THERE WAS NO AVAILABLE SLOTS THEN TOO. WHAT MY CAR IS DOING IS DANGEROUS AND IT'S SCARY I DON'T EVEN WANT TO DRIVE IT AT THIS POINT AND I ONLY HAD IT SINCE MARCH 13TH IF THIS YEAR AND THE RECALL WAS DONE IN FEBRUARY THE ONE GUY TOLD ME AND I'M THE BEGINNING HE TOLD ME JANUARY AND THEY WON'T DO NOTHING ABOUT IT MY E MODE WON'T COME ON ANYMORE AND WHEN MY CAR IS IN STATIONARY IT JERKS CONTINUOUSLY. *TR

WHEN INSERTING KEY AND TURNING TO START IGNITION, THE KEY HAS TO BE WIGGLED A LITTLE BIT TO GET IT TO TURN. ALSO, WHEN TURNING IGNITION OFF IT IS EVEN HARDER TO TURN OFF, YOU HAVE REALLY WIGGLE AND TWIST TO THE POINT WHERE YOU'RE ALMOST FORCING IT TO TURN OFF. THE HEIGHT ADJUSTMENT OF THE STEERING WHEEL AFFECTS HOW HARD IT IS TO TURN ON AND OFF. I ALWAYS HAVE THE CAR PARKED WHEN TURNING ON AND OFF THE IGNITION. IT'S BEEN DOING THIS FOR THE LAST YEAR ABOUT BUT HAS BECOME MORE OFTEN THIS HAPPENS IN THE LAST MONTH.

MY JETTA SE 2013 KEEPS STALLING WHILE DRIVING. IT HAPPENED SINCE I BOUGHT IT AND TOOK IT TO THE DEALERSHIP A COUPLE OF TIMES, AND NOTHING WRONG WAS FOUND. IT HAS HAPPENED A FEW TIMES DURING THE HIGHWAY AND ALMOST HAVE BEEN IN A COUPLE OF DEADLY ACCIDENTS. THIS HAS ALSO HAPPENED WHILE DRIVING IN REGULAR STREETS AT ABOUT 30-40MPH.I HAVE BEEN READING THAT THIS IS A COMMON ISSUE, BUT SO FAR VW HAS NOT DONE ANYTHING ABOUT IT. ALSO, BOTH HEADLIGHTS ARE NOT WORKING ANYMORE. IT SEEMS MIGHT BE AN ISSUE WITH SOME SENSORS, BUT NOTHING THAT THEY HAVE BEEN ABLE TO IDENTIFY.

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

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

KEY GETS STUCK IN IGNITION. CAN'T TURN OFF ENGINE. ALSO, OFTEN DIFFICULT TO TURN KEY FROM 'OFF' TO 'ON' POSITION; KEY GETS STUCK IN 'OFF' POSITION.

KEY GETS STUCK IN THE IGNITION, WON'T TURN OFF UNLESS I PULL THE FUEL PUMP FUSE TO KILL THE ENGINE. IT'S THE SECOND TIME IT HAPPENS AND UNREAL HOW MUCH WE GOTTA PAY TO REPLACE IT NOT MENTIONING THE REPROGRAM KEYS, I'VE READ THE SAME THING FROM SO MANY PEOPLE HAVING THE SAME ISSUE. MAYBE IT SHOULD CONSIDERED A RECALL.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. VEHICLE WAS STOPPED IN A PARKING LOT.

MY KEY CONSTANTLY GETS STUCK IN THE IGNITION. MY CAR TURNS ON BUT NOT OFF WHICH LEAVES ME TO UNHOOK THE BATTERY AND TAKE OUT FUSE SO NO ONE STEALS MY CAR OVERNIGHT. A LOT OF PEOPLE I KNOW WITH JETTAS ARE HAVING THIS SAME ISSUES. I THINK IT IS A MALFUNCTION WITH THE IGNITION SWITCH. I ALSO HAVE A LOT OF ELECTRICAL ISSUES. MY HORN DOES NOT WORK, WINDSHIELD WIPER FLUID DOESNT WORK, MY PASSENGER WINDOW AS WELL! THERE NEEDS TO BE A RECALL ASAP !

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. STATIONARY IN PARK.

IGNITION WOULDN'T TURN OFF. HAD TO MONKEY WITH THE KEY FOR ABOUT 5 MINUTES BEFORE THE CAR WOULD SHUT OFF. MULTIPLE COMPLAINTS HAVE BEEN MADE ON THIS ISSUE. PLEASE ISSUE RECALL. ALSO NOTED THAT THE KEY HAS BEEN DIFFICULT TO TURN AT TIME SINCE SHORTLY AFTER PURCHASING THE CAR A MONTH AGO.

ON DECEMBER 8, 2016 WE PURCHASED A 2013 VW JETTA HYBRID WITH EXTENDED WARRANTY. WITHIN 3 MONTHS IT WAS LOSING POWER, JUMPY AND NOT DRIVING CORRECTLY. THIS WAS FOR MY 16 YEAR OLD SON. IT WOULD LOSE COMPLETE POWER ON THE STREET. NOT IDEAL FOR A BRAND NEW DRIVER. TOWED IT TO DEALER, TOLD NEEDED NEW TRANSMISSION. FOUR WEEKS LATER WE FINALLY GOT CAR BACK. STILL NOTICED A JUMPY FEELING WHEN DRIVING BUT ASSUMED DEALER FIXED CORRECTLY. IN NOVEMBER 2017 SAME THING HAPPENED, LOSS OF POWER, JUMPY, NOT SAFE AT ALL. TOWED IN TO DEALER AGAIN AND THEY SAID VEHICLE NEEDED REPAIRS OF 12K AND NOT COVERED BY WARRANTY. I COULD NOT PAY THAT NOR COULD I NOT UNDERSTAND WHY IT WASN'T COVERED??? DEALER SAID CAR WAS UNDRIVEABLE AND THEY GAVE US 500.00. I STILL OWE 11K ON THE LOAN. PLEASE HELP, I AM JUST SICK ABOUT THE WAY I WAS TREATED AND THE DEBT I INCURRED FOR NO REASON. I REALLY FEEL LIKE THIS WAS A LEMON.

TWICE STALLED AT A TRAFFIC LIGHT, CURRENTLY HAS ENGINE MALFUNCTION CODE P2015 FOR INTAKE FLAP VALVE FAILURE. VW STATES IT IS A KNOWN PROBLEM FOR THE CCTA ENGINE CODE FOR 2011-2012 VW 2.0T TSI ENGINES. HOWEVER SINCE IT WASN'T EXTENDED TO MY VEHICLE EVEN THOUGH THEY ARE THE SAME THEY WILL NOT HONOR THE EXTENDED WARRANTY BECAUSE NHTSA DIDN'T IDENTIFY MY VEHICLE YEAR YET.

FAULTY HORN IN BOTH STATIONATY AND MOVING POSITIONS. WILL WORK AND THEN SUDDENLY STOP WORKING. REPLACED HORN RIGHT AFTER PURCHASE, BUT CONTINUED TO HAVE PROBLEMS LATER.

MY CAR WHILE ON THE BUSY INTERSTATE SUDDENLY LOST POWER. IT WAS RUNNING BUT PUSHING THE GAS PEDAL DID NOTHING. I WAS ABLE TO GET IT TO THE SHOULDER. I SHUT THE CAR OFF, WAITED 5 MIN, & TURNED IT BACK ON. THE EPC LIGHT WAS ON. I WAS ABLE TO THEN MANEUVER SLOWLY TO A NEARBY TRUCK STOP TO CALL FOR A TOW. THE CAR SURGED THE WHOLE TIME. 1 WEEK LATER THE VW DEALERSHIP SAYS ENGINE ELECTRICAL HARNESS FAILURE & THAT IT WILL COST ME $1200. OF COURSE IT'S OUT OF WARRANTY & NO RECALLS. THIS IS DANGEROUS & COSTLY.

WHILE DRIVING ON THE HIGHWAY THE CAR CUT OFF THE EPC LIGHT CAME ON . I MANAGED TO RESTART AND PULL OVER AND THEN AFTER THREE ATTEMPTS THE CAR STARTED AND STAYED ON . THE EPC LIGHT CAME ON AGAIN. I HAD THE CAR LOOKED AT BY THE CAR REPAIR SHOP THAT I WAS NEAR OUT OF FEAR OF DRIVING; BUT NO SOONER DID I GET THE CAR BACK THE SAME THING STARTED HAPPENING TO THE VEHICLE( WHILE IN MOTION THE CAR STALLS NO LIGHT NECESSARILY COME ON WITH EXCEPTION OF THE EPC LIGHT WHICH DOES NOT STAY ON. OPPOSE TO ME POURING MONEY INTO THE CAR I READ ABOUT RECALLS AND THIS SAME THING IS HAPPENING IN OTHER MODELS BUT MY VIN IS NOT LISTED AND I WANT IT INCLUDED THIS IS DANGEROUS AND INCONVENIENANT PLEASE HELP ME

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE (VEHICLE STATIONARY).

IGNITION SWITCH GETS STUCK IN ON POSITION, CAN'T TURN CAR OFF

TAKATA RECALL VW JETA WAS IN AN ACCIDENT DUE TO FREEZING RAIN IN JANUARY 2017 (KNOXVILLE, TN). VW SLID INTO ANOTHER CAR CAUSING IN EXCESS OF $5,000 DAMAGE; HOWEVER, THE AIRBAGS FAILED TO ACTIVATE. COMPLETE FAILURE IN AIR CONDITIONING SYSTEM/COMPRESSOR ELECTRICAL SYSTEM LOCKS/UNLOCKS DOORS WHILE DRIVING. ELECTRICAL SYSTEM ROLLS DOWN WINDOWS FOR NO REASON. THIS BEGUN 70K MILES

THE DOOR LOCKS WILL NOT LOCK PROPERLY, ALL THEY DO IS CLICK TRYING TO LOCK AS I DRIVE - FROM TIME TO TIME, IF THEY DO LOCK - I CAN'T UNLOCK THE DRIVER SIDE DOOR FROM INSIDE THE CAR, AND HAVE TO CRAWL OUT THE PASSENGER SIDE. THIS IS A MAJOR SAFETY CONCERN IN THE EVENT I NEED TO EXIT THE CAR IN AN EMERGENCY. I HAD THE SAME ISSUE ON A 2009 JETTA - AND I IF YOU LOOK ON THE INTERNET - THERE ARE MANY OTHERS WITH THE SAME ISSUE. I FEEL IT'S A DESIGN FLAW FROM VW - AND IT'S QUITE OBVIOUS IT'S BEEN GOING ON FOR QUITE SOME TIME NOW - AND I'M SURE VW KNOWS ABOUT IT, BUT HAS FAILED TO FIX THE ISSUE. I FEEL THE ONLY WAY VW WILL FIX THE ISSUE IS IF THE NTSB FORCES THEM TO DO A RECALL - PLEASE HELP US ? ALSO, I'M NOT ABLE TO LOCK THE DOORS MANUALLY EITHER INSIDE OR OUTSIDE THE CAR. THANK YOU, *TR

THE KEY IS STUCK IN THE IGNITION CYLINDER WITH THE CAR ON AND CANNOT BE TURNED TO THE OFF POSITION.

KEY WILL NOT TURN BACK TO OFF POSITION TO SHUT OFF THE CAR WHILE PARKED.

CAR KEEPS LOCKING AND UNLOCKING AT 10MPH. HAD MY RIGHT REAR LATCH REPLACED, NOW MY LEFT REAR IS DOING THE SAME THING

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE HORN FAILED TO OPERATE WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HORN MODULE HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,137.

EPC LIGHT COMES ON AND OFF. VEHICLE LOSES ALL THROTTLE, NO POWER. ENGINE IS ON BUT ELECTRICAL AND GAS PEDAL NO AFFECT. SHUTS DOWN. DRIVE 10-20MINS SHUTS DOWN. HAZARD

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

IGNITION SWITCH MALFUNCTION. VEHICLE WON'T TURN OFF, KEY CANNOT BE REMOVED.

TRANSMISSION REPLACED,STEERING WHEEL CONTROL NOT WORKING,MODULE FAILED

SATIONARY VEHICLE OFF, TRYING TO TURN IT ON THE IGNITION STICKS MAKING IT HARD TO TURN BACK ON.

CANNOT TURN ON MY CAR. THE IGNITION SWITCH WILL NOT TORMENT

2013 VW JETTA, 2.5 ENGINE, AT, APPROX 16,900 MILES. ON MAY 8, 2018, DURING A RIGHT HAND TURN, THE VEHICLE STOPPED RUNNING IN THE MIDDLE OF A BUSY INTERSECTION NEAR OAKWOOD HILLS SHOPPING MALL, EAU CLAIRE WI. THE LOSS OF ENGINE POWER CAUSED LOSS OF POWER STEERING. THE VEHICLE WAS STRANDED IN INTERSECTION. AAA WAS CALLED. VEHICLE WAS ABLE TO BE RE-STARTED AND CLEARED FROM INTERSECTION BEFORE AAA ARRIVED. IT WAS DRIVEN HOME. ON MAY 9, 2018, THE VEHICLE BUCKED AND LOST POWER DURING A RIGHT HAND TURN AT MALL DRIVE AND HIGHWAY 93 EAU CLAIRE.WI. DTC'S CHECKED WITH NONE FOUND. I SUSPECT A BAD RELAY OR IGNITION SWITCH.

AFTER MY VOLKSWAGEN 3 YEARS 36K WARRANTY WAS OVER I STARTED HAVING PROBLEMS REMOVING MY KEY FROM THE IGNITION. I HAD MENTIONED IT TO THE SERVICE ADVISOR WHO STATED THAT MY WARRANTY WAS ALREADY LAPSED AND I WOULD BE RESPONSIBLE FOR THE REPAIR. IN APRIL 2018, I RECEIVED A NOTICE FROM VOLKSWAGEN OF AN EXTENDED WARRANTY ON THE STEERING COLUMN LOCK HOUSING MAY DEVELOP A PROBLEM OF HARD TO REMOVE THE KEY OR NOT BEING ABLE TO REMOVE IT ALL. THIS IS THE EXACT PROBLEM THAT I HAVE BEEN HAVING SINCE THE MANUFACTURES WARRANTY EXPIRED IN JUNE OF 2016. IN THE ATTACHED LETTER IT STATES THAT THE WARRANTY EXTENSION EXTENDED TO ADDRESS THIS PROBLEM WAS FOR 10 YEARS OR 100K WHICHEVER COMES FIRST. I CURRENTLY HAVE ABOUT 104K ON MY VEHICLE, BUT NONE THE LESS TOOK IT INTO VOLKSWAGEN OF THE WOODLANDS IN TEXAS TO HAVE IT DIAGNOSED FOR THIS DEFECTIVE STEERING HOUSING ON 04/28/2018. I WAS ADVISED THAT THE STEERING HOUSING WAS IN FACT DEFECTIVE BY THE TECHNICIAN AT THIS DEALERSHIP. I WAS UNABLE TO GET RESOLUTION FROM VOLKSWAGEN CUSTOMER SERVICE AND CONTACTED KATHRENE FOX AT VW EXECUTIVE OFFICE TO SEE IF VOLKSWAGEN WOULD COVER THIS DEFECTIVE PART SINCE I WAS 4K OVER THERE 100K EXTENDED PART WARRANTY WHICH SHOULD BE A SAFETY RECALL NOT A EXTENDED WARRANTY AS OUTLINED IN THERE LETTER. I WAS TOLD BY MS. FOX THAT VW COULD NOT COVER THE STEERING HOUSING WHICH IS WITHOUT DOUBT A SAFETY HAZARD BECAUSE I WAS NOT A LOYAL CUSTOMER AND I WAS OVER THERE WARRANTY EXTENSION FOR THIS DEFECTIVE STEERING COLUMN HOUSING BY 4K. I AM WILLING TO ASSIST YOU IN YOUR INVESTIGATION IN ANY WAY TO RESOLVE THIS SAFETY ISSUE THAT INVOLVES NUMEROUS VEHICLE. THANK YOU

THE HORN STOPPED WORKING 1 WEEK AGO. I AM ALSO REPLACING BULBS EVERY 2 MONTHS. I CAN'T USE MY HORN AND THE DEALER IS CHARGING ME A CRAZY FEE TO FIX THIS. I AM NOT THE ONLY ONE THAT'S GOING THROUGH THIS

OVERUSED OF SOY WIRING HAS CAUSED HUNDREDS OF NEEDLESS DOLLARS OF REPAIR WORK. WIRING IS BEING CHEWED ABOUT BY RODENTS SINCE RODENTS LIKE SOY PRODUCTS.

PASSENGER ISNT DETECTED, AIRBAGS WONT DEPLOY ON THAT SIDE. CAR RANDOMLY WONT DETECT A PASSENGER IN THE SEAT, AND WILL DEACTIVE THE AIRBAGS.

EVERY TIME I GO OVER 10 MPH THE DOOR LOCKS TRY TO LOCK BUT THEY DON'T SO WHEN I BRAKE AND GO LESS THAN 10 MPH IT HAPPENS AGAIN. DURING RUSH HOUR TRAFFIC THEY GO OFF 50 TO 100 TIMES. IT IS AN ISSUE THAT I HAVE SEEN FROM LOOKING UP THE PROBLEM ON THE INTERNET. IT HAS AFFECTED EVERY DOOR IN MY CAR TO THE POINT WHERE IT HAS TO BE FIXED AND I AM UNABLE TO OPEN THE DOORS FROM OUTSIDE THE CAR. PLEASE HELP AND LOOK INTO THIS MATTER. IT HAS BEEN DOING THIS FOR ABOUT 6 MONTHS.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN, ALARM, AND DOOR LOCKS FAILED TO BEEP/OPERATE AS INTENDED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

A YEAR AGO THE VEHICLE WOULD NOT ACCELERATE WHILE DRIVING AND WOULD THEN COME TO A STOP. IT WAS TAKEN TO THE DEALERSHIP WHERE THEY SAID IT WAS A WIRING ISSUE. IN THE PAST YEAR THE VEHICLE WILL TURN OFF WHEN SITTING IN TRAFFIC OR AT A LIGHT. CAR WILL NOT DETECT KEY FOB EVEN WHEN NEW BATTERIES HAVE BEEN USED. CAR WILL SAY NO KEY.

"FUEL PUMP DEFECT". MY 2013 VW JETTA HAS BEEN RANDOMLY STALLING OUT IN MID COMMUTE WITHIN THE LAST FEW MONTHS. I WILL BE DRIVING AND THE VEHICLE JUST CUTS OFF AND I HAVE TO CRANK THE CAR BACK ON AND BEING MINDFUL OF ONGOING TRAFFIC. THIS IS INCREASING BECOMING AN ISSUE AS I INITIALLY THOUGHT IT WAS A RANDOM OCCURRENCE HOWEVER AS THIS HAS REPEATEDLY OCCURRED OUT OF NO WHERE WHEN I'M TRAVELING IN HEAVY TRAFFIC IT HAS BECOME VERY SCARY IN AN ACCIDENT OCCURING. I SAW THAT THERE IS A RECALL ON SELECT VW VEHICLES HOWEVER IT DOES NOT INCLUDE MY VEHICLE WHICH APPEARS SHOULD ALSO BE IMMEDIATELY INCLUDED AS THIS IS A SERIOUS SAFETY ISSUE WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. AFTER INSERTING THE KEY IN THE IGNITION SWITCH, THE KEY WAS STUCK AND FAILED TO EXIT THE SWITCH. THE VEHICLE WAS TAKEN TO BRANDON VOLKSWAGEN (9816 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

KEY GETS STUCK IN IGNITION AND WON'T TURN OFF. VW DEALERSHIP IS AWARE OF ISSUE SAY OO BY IT IS A COMMON PROBLEM. IGNITION CYLENDER WAS REPLACED ONCE ALREADY AT 32,000 MILES. NOW THE SAME ISSUE IS BACK AT 70,000 MILES ON THE REPLACEMENT PART.

KEY GETS STUCK IN POSITION WHEN TURNING OFF THE ENGINE. CAN'T TURN OFF VEHICLE OR REMOVE THE KEY

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION KEY BECAME STUCK IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE TURNED OFF AND WAS STUCK IN THE RUN POSITION ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO SOUTHPORT VOLKSWAGEN OF BATON ROUGE LOUISIANA (LOCATED AT 13940 AIRLINE HIGHWAY, 70817) TO BE DIAGNOSED. IN THE PAST, THE CONTACT WAS INSTRUCTED BY THE DEALER TO SNAP THE KEY BACK AND FORTH IN ORDER TO TURN OFF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 34,000.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE." WHEN CAR IS PARKED ANYWHERE KEY USUALLY WON'T TURN TO START CAR, EVENTUALLY DOES, BUT SOMETIMES THE KEY WILL NOT TURN TO SHUT THE CAR OFF, SO IT STAYS RUNNING TILL THE KEY DECIDES IT WANTS TO COME OUT OR RUN OUT OF GAS AFTER SAVING FOR YEARS, BOUGHT THIS CAR FOR OUR DAUGHTER, AFRAID TO DRIVE ANYWHERE. MAY GET STUCK SOMEWHERE WHERE KEY WILL NOT TURN TO START CAR. IF A CAR DOES NOT TURN OFF OR START, THIS IS A SAFETY CONCERN. I HAVE ONLY HAD THE CAR LESS THAN 2 WEEKS AND NOTICE IT IS GETTING HARDER AND HARDER TO TURN THE KEY ON OR OFF. MANY COMPLAINTS REGARDING THE SAME ISSUE, WHICH APPEARS TO BE THE IGNITION SWITCH LOCK. VOLKSWAGEN SHOULD RECALL THESE CARS FOR FAULTY IGNITION SWITCHES. THANK YOU - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THE KEY GETS STUCK SO IT WONT TURN TO SHUT THE CAR OFF. IF ABLE TO GET IT TO TURN THE CAR OFF THE KEY GETS STUCK SO YOU CAN'T TAKE IT OUT. TRYING TO TURN THE CAR OFF THE KEY GETS STUCK.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY STUCK IN IGNITION! THE KEY KEEPS GETTING STUCK IN ON POSITION IN THE IGNITION SWITCH AFTER COMING TO A STOP. AN EXCESSIVE AMOUNT OF WIGGLING, TURNING, PULLING OR JERKING WILL EVENTUALLY MOVE THE KEY TO THE OFF POSITION. SOMETIMES IT TAKE UP TO 20 MINUTES BY A STRONG PERSON TO ACCOMPLISH THIS TASK. ALTHOUGH THIS CAR IS OUT OF WARRANTY HOWEVER THIS IS A KNOWN ISSUE AND VW IS AWARE OF THIS ISSUE. HOWEVER VW USA HAS REFUSED TO RECALL NOR PAY TOWARDS THE REPAIR COST WHICH HAS BEEN QUOTED AT $800 BY THE DEALERSHIP.

TAKATA RECALL. KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE.

WHILE CAR IS IN PARK, KEY WILL GET STUCK IN IGNITION WHILE ATTEMPTING TO TURN CAR OFF. UNABLE TO TURN KEY TO THE OFF POSITION.

IGNITION SWITCH GETS STUCK BOTH WHEN STARTING AND WHILE STOPPING, HAD TO LET MY CAR RUN FOR HOURS BEFORE I HAD TO WIGGLE OUT THE KEY, DONT THINK THIS WILL WORK FOR LONG.

IT HAS ALWAYS BEEN HARD TO CUT THE CAR OFF. BUT I ASSUMED IT WAS THE KEY . THIS WEEKEND AFTER GETTING MY OIL CHANGED WE COULD NOT GET THE KEY OUT THE IGNITION.THE IGNITIOJ SWITCH WOULDN'T CUT OFF. IT TOOK OVER AN HOUR TO GET THE KEY OUT.THIS WAS THE FIRST TIME THE KEY HAS EVER GOT STUCK LIKE THAT. AND SINCE THEN IT HAS STALLED 3 MORE TIMES. IT DOES REQUIRE A LOT OF PRESSURE OR SHAKING OF THE KEY IN THE SWITCH FOR THE IGNITION TO FINALLY CUT OFF.

MY CAR WAS PARKED AND I COULD NOT GET THE KEY OUT OF THE IGNITION. THE STEERING COLUMN WAS NOT LOCKED. I HAD TO WIGGLE THE KEY A BUNCH TO GET IT OUT. ONCE I GOT THE KEY OUT OF THE IGNITION IT WAS VERY HOT. THIS HAPPENED FOUR TIMES IN ONE DAY.

WHILE PARKED, KEY GETS STUCK ON IGNITION AND WHILE TRYING TO TURN OF THE ENGINE. THERE IS ALSO MAJOR RESISTANCE WHEN TRYING TO TURN THE KEY TO THE "ON" POSITION TO START THE CAR. A FEW TIMES IT TOOK MORE THAN 20 MIN OF TRYING IN ORDER TO SUCCESSFULLY TURN OFF THE ENGINE AND REMOVE THE KEY, ALTHOUGH TURNING OFF THE CAR DOES NOT MEAN THE KEY WILL NOT BE STUCK.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THIS WILL BE THE 3RD TIME THE IGNITION HOUSING HAS HAD TO BE REPLACED IN THE LAST 3 YEARS. THE LAST TIME IT HAPPENED I HAD TO LEAVE MY CAR RUNNING IN THE DRIVEWAY OVERNIGHT.

THE WIPER MOTOR AND THE FLUID WASHER PUMP ARE ILL ENGINEERED AND HAVE A TENDENCY TO BURN OUT VERY QUICKLY. BOTH THE WIPER MOTOR AND FLUID WASHER PUMP ON MY JETTA HAVE TO BE REPLACED AT A COST OF APPROXIMATELY $1,000. THIS IS NOT ACCEPTABLE IN A CAR THAT IS LESS THAN 4 YEARS OLD, AND UNDER 58,000 MILES. EITHER THE DESIGN OF THE SYSTEMS IS POOR, OR VW IS USING INFERIOR PARTS THAT QUICKLY ARE OBSOLETE. IT IS NOT SAFE TO HAVE CARS THAT WIPER MOTORS BURN OUT THAT QUICKLY (AND WITHOUT NOTICE) AND IT IS ALSO NOT SAFE TO HAVE FLUID PUMPS THAT WEAR OUT THAT QUICKLY. IT AFFECTS VISIBILITY AND DRIVING SAFETY.

IGNITION KEY WILL NOT TURN CAR OFF. ONLY WAY TO SHUT IT OFF WITH FORCE APPLIED TO THE KEY...WENT TO DEALER THOUGHT IT WAS THE KEY , BUT OTHER KEY DID SAME THING. IGNITION SWITCH MAY BE FAULTY.

WHEN I TRY TO TURN OFF MY CAR THE KEY GETS STUCK IN THE IGNITION SWITCH. THIS HAS BEEN HAPPENING FOR MONTHS. AS MANY PEOPLE THAT ICE SEEN WITH THIS ISSUE THIS NEEDS TO BE A RECALL OR BUY BAKING THE VEHICLES.

I BOUGHT A NEW 2013 VOLKSWAGEN JETTA 2.5L SE. WE PURCHASED THIS CAR AS A THIRD VEHICLE FOR MY TWO TEENAGE CHILDREN TO USE. MY SON WAS HOME FROM COLLEGE AND USED IT TO COMMUTE TO A DAILY INTERNSHIP DURING THE SUMMER OF 2016 WHEN HE NOTICED THAT ON TWO OCCASIONS IT LOST POWER ON THE HIGHWAY WHILE HE WAS TRAVELING 60 MILES PER HOUR. THAT FALL I TOOK MY DAUGHTER TO DO HER DRIVERS TEST IN THE JETTA. IT LOST POWER TWICE EN-ROUTE TO THE FACILITY AND LOST POWER AN ADDITIONAL THREE TIMES WHILE I DROVE IT HOME. I TOOK IT TO THE DEALER A FEW DAYS LATER AND IT LOST POWER SEVERAL TIMES ON THE WAY. I COMPLAINED TO DICK DEAN (THE DEALER WE BOUGHT IT FROM) AND TO VOLKSWAGEN ON MULTIPLE OCCASIONS. I TOLD THEM THAT THIS SITUATION THREATENED THE SAFETY OF MY TWO CHILDREN. THE DEALER CLAIMS THAT THEY COULDN'T GET THE CAR TO MIMIC THE COMPLAINT. DICK DEAN AND VOLKSWAGEN OFFERED ME A FEW THOUSANDS DOLLARS OFF ON A NEW JETTA. I TOOK THE OFFER BECAUSE OF THE SAFETY FACTOR OF MY CHILDREN. I THINK IT IS THE HEIGHT OF IRRESPONSIBILITY OF BOTH ORGANIZATIONS FOR NOT STANDING BEHIND THEIR PRODUCT GIVEN THE SERIOUS NATURE OF THIS COMPLAINT. WHEN I RESEARCHED THIS ISSUE I FOUND NUMEROUS OTHER CUSTOMERS WITH THE SAME COMPLAINT ABOUT THE 3013 JETTA. I AM SHOCKED THAT THIS COMPANY IS ALLOWED TO GET AWAY WITH THIS KIND OF BEHAVIOR, FORCING A CUSTOMER TO PAY FOR A NEW CAR WHEN THERE IS A SERIOUS SAFETY ISSUE INVOLVED. THIS CAR HAD AROUND 20,000 MILES ON IT AT THE TIME AND WAS STILL UNDER EXTENDED WARRANTY!

HORN WORKS INTERMITTENTLY, CAUSING A SAFETY ISSUE IF IT IS UNAVAILABLE WHILE DRIVING. HORN WORKS 1 DAY (VIA STEERING WHEEL AND ALARM/LOCK ACTIVATION), BUT DOES NOT THE NEXT DAY. THIS HAS BEEN OCCURRING ON MY VEHICLE FOR 2-3 MONTHS. *TR

CAN NOT REMOVE KEY FROM IGNITION. EXTREMELY DIFFICULT.

WHILE DRIVING THROUGH HIGH WIND, THE DRIVER SIDE MIRROR PLASTIC PROTECTOR FELL OFF. THE AC UNIT NEEDED COMPLETE REPLACEMENT COSTING 1600 AND NOW THE IDEAL WHILE TURNING ON CAR IS VERY HIGH. SOUND ALMOST LIKE IT DID WHEN I HAD TO TAKE IT IN FOR THE ELECTRICAL RECALL IN THE LAST YEARS. DOORS ARE SQUEAK WHEN OPENING AND CLOSING. AND WHILE DRIVING A NOISE THAT SOUND LIKE CHAINS RATTLES THROUGH OUT THE CAR WHICH IS A VERY IRRITATING SOUND. *TR

2013 JETTA SE WITH 79K ON IT AND THE KEY IS STUCK IN THE IGNITION - IT'S AT THE DEALER NOW AND I'M SURE FROM WHAT I'VE READ IT'S GOING TO BE RATHER COSTLY TO FIX A PROBLEM THAT VW IS AWARE OF AND NOT WILLING TO RECALL. I HAVE HAD MANY CARS AND NEVER ENCOUNTERED ANYTHING LIKE THIS - ABSURD.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY WHAT CAUSED THE HORN SYSTEM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

IGNITION SWITCH WILL NOT RELEASE THE KEY CAN NOT TURN OFF ENGINE( THREE TIMES THE WEEKEND OF 6 11 2016)

KEY GETS STUCK AT TIMES AND CANNOT TURN THE CAR OFF. THE STEERLOCK KEEPS THE KEY FROM OPERATING. THIS HAPPENS WHEN THE CAR IS STATIONARY.THERE IS NO WAY TO STOP THE MOTOR WHEN THIS HAPPENS. THIS WAS REPAIRED ON 5/16/2016 WITH PART #5C6-905-841

TAKATA RECALL" AFTER I GOT MY LAST RECALL FIXED THAT DAY WHEN I GOT INTO MY CAR MY LOCKS IN MY CAR STARTED TO LOCK BY THEM SELVES CONTINUOUSLY . WHEN I GOT BACK TO WORK I CALLED THEM AND THEY HAD ME GO BACK TO THE VW DEALERSHIP WHERE THEY LOOKED AT IT WASN'T FOR SURE WHY THIS WAS HAPPENING AND TELL ME TO BRING IT BACK AT A LATER DATE SO THEY CAN LOOK AT IT . IT IT STOP DOING IT AGAIN FOR A WHILE UNTIL IT GOT RAINING AND HUMID . IT SEEMS LIKE IT GETS THIS WAY WHEN IT'S RAINY AND HUMID! THE DOOR LOCKS CONTINUE TO CLICK AS IF I'M PRESSING THEM MYSELF TO UNLOCK/LOCK THE DOORS . I READ ONE OF THE RECALLS ON THE AIRBAG ELECTRICAL RECALL AND WAS WONDERING IF WAS TIED INTO THAT?

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE HORN FAILED TO SOUND. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PERMANENT OVER A PERIOD OF TIME. THE FAILURE WAS NOT RELATED TO THE FUSE BOX. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. WHEN THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION, THE ENGINE STARTED AND STALLED. THE ENGINE RESTARTED AFTER 20 MINUTES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS MOISTURE IN THE INNER COOLING SYSTEM AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,796.

MY CAR WAS PARKED. I WAS CHECKING OIL AND FLUIDS WHEN I NOTICED THAT THERE WAS BATTERY ACID CORROSION THROUGHOUT THE ENGINE COMPARTMENT. IT WAS ON THE BATTERY BOX, RADIATOR HOSE, MASTER CYLINDER AND ON THE WIRE TO THE BATTERY. THE BATTERY CONNECTORS AND BATTERY POSTS ARE CLEAN WITH NO CORROSION.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE VEHICLE SPONTANEOUSLY IGNITED INTO FLAMES. THE FAILURE HAPPENED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR PRIOR TO THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXTERIOR HEADLIGHTS WERE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN AND RELEASE THE KEY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED NOT ALLOWING THE KEY TO BE RELEASE AND WILL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

DOOR LOCKS GOES BY ITSELF TO OPEN AND CLOSE SEVERAL TIMES DURING DRIVING AND IDLE AT STOP! SOMETIMES WON'T LOCK DRIVERS DOOR EVEN PUSHING LOCK BUTTON

THE IGNITION SUDDENLY STOPPED WORKING AND KEY WILL NOT SHUT OR COME OUT OF THE IGNITION. I HAD TO DISCONNECT THE BATTERY & PULL THE FUSE FOR THE FUEL IN ORDER TO SHUT THE CAR OFF. VOLKSWAGEN REFUSED TO COVER THE REPAIR AND I HAD TO PAY CLOSE TO $500 TO HAVE THE DEALER REPLACE THE LOCK CYLINDER. THE MECHANICS AT VW TOLD ME THIS IS A REOCCURRING THAT THEY HAVE SEEN MANY TIMES.

TRAVELING DOWN THE ROAD MY 2013 VOLKSWAGEN JETTA WOULD SUDDENLY SHUT OFF. IT BEGAN TO HAPPEN MORE FREQUENTLY THE HOTTER THE WEATHER GOT AND MY MECHANIC SAID IT WAS DO TO AN OVER HEATED SENSOR. HE ALSO STATED THAT YOU DON'T HAVE TO BE DRIVING BUT JUST SITTING IN THE DRIVEWAY ON A HOT DAY CAN CAUSE THE SENSOR TO OVERHEAT. THIS IS A VERY DANGEROUS SITUATION BECAUSE THE CAR CAN AND WILL DIE AT ANYTIME WITHOUT WARNING. MY MECHANIC ALSO SAID THAT IT IS A WELL KNOWN PROBLEM THAT HAPPENS FREQUENTLY IN THE HOTTER MONTHS AND VOLKSWAGEN REFUSES TO ACKNOWLEDGE OR DO ANYTHING ABOUT THE ISSUE. IT COSTS JUST OVER $200 TO REPAIR.

JETTA HAS ODOR WHEN AC IS TURNED ON. SERVICE DEPARTMENT INDICATES THE CIRCULATORY (C) MUST BE USED AT ALL TIMES. DOES NOT CORRECT ISSUE . FIRST TIME SERVICE DEPARTMENT TCO'D. 2ND TIME BACK TO SHOP, THEY WANTED 150.00 TO REPAIR AFTER 3 MONTHS. THIS IS A SERIOUS DEFECT. PROBLEM IS ACTUALLY CAUSED BY AIR CONDENSOR FLUID POOLING IN VALVE INSTEAD OF EVAPORATING. POOR ENGINEERING. CAUSES LIGHT HEAD MUST OPEN WINDOWS FOR FRESH AIR. PEOPLE WITH PARKINSON'S AND SENSITIVE NERVOUS SYSTEMS SHOULD AVOID THIS CAR.

KEY WILL NOT COME OUT OF THE IGNITION, HAD TO PULL THE FUSE FOR THE FUEL PUMP AND DISCONNECT THE BATTERY FOR CAR TO SHUT OFF. DEALER STATES NEED TO REPLACE LOCK CYLINDER AND STEERING LOCK. COST OF REPAIR $500.00

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 30-60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD SHAKE VIOLENTLY WHEN THE FAILURE OCCURRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON OVER TO OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E007000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 09/02/15*LJ THE CONSUMER STATED THE VEHICLE CONTINUES TO STALL OUT AT VARIOUS SPEEDS AND PLACES. UPDATED 12/7/2015*JS

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED AFTER NUMEROUS ATTEMPTS, THE IGNITION SWITCH WAS ABLE TO RELEASE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION SWITCH CYLINDER WAS CLEANED AND LUBRICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE PARKED ON THE STREET, THE VEHICLE'S HORN WOULD NOT SOUND AND PREVENTED THE CONTACT FROM WARNING AN APPROACHING VEHICLE. AS A RESULT, A CRASH OCCURRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.

I WAS STOPPED AT A SOLID RED TRAFFIC LIGHT AND WHEN I GOT THE GREEN LIGHT TO PROCEED STRAIGHT ACROSS THE INTERSECTION I BEGAN TO ACCELERATE. HALFWAY THROUGH THE INTERSECTION ANOTHER VEHICLE (VEHICLE #2) CROSSED MY PATH OF TRAVEL ON THE RIGHT HAND PASSENGER SIDE AND VEHICLE #2 DRIVER'S SIDE CRASHED INTO MY FRONT END. MY VEHICLE WAS SPUN AROUND COUNTER CLOCKWISE DUE TO THE IMPACT OF VEHICLE #2. AS A RESULT OF THIS CRASH MY VEHICLE SUSTAINED HEAVY FRONT END DAMAGE AND PIECES AND PARTS WERE STREWN ALL OVER THE ROAD. FLUID WAS LEAKING OUT OF MY VEHICLE AND THE VEHICLE WAS NOT ABLE TO BE OPERATED POST-COLLISION. WITH THE HEAVY FRONT END DAMAGE THE DRIVER, PASSENGER AND SIDE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. *TR

AUGUST 30, 2014 THIS 2013 VW JETTA 2.5SE HAS HAD AN INTERMITTENT PROBLEM WITH TURNING THE CAR OFF AND REMOVING THE KEY FROM THE IGNITION SINCE ABOUT 10,000 MILES. TODAY IT WENT FROM AN INFREQUENT PROBLEM THAT WAS HARD TO DUPLICATE TO A FULL-BLOWN PROBLEM. IT WILL NO LONGER WORK AT ALL AND IS NOW NON-FUNCTIONAL. IT IS NOT THE STEERING WHEEL LOCKING MECHANISM THAT CAUSES THIS. PRIOR TO TODAY, THE KEY WOULD RANDOMLY NOT TURN TO SHUT OFF THE CAR OR TURN TO START. A SLIGHT PUSH IN AND JIGGLE OF THE KEY WOULD SOLVE THE ISSUE. I ONLY HAVE A HOUSE KEY AND A SMALL VW KEY FOB, NOTHING HEAVY HANGING ON IT THAT WOULD HAVE CAUSED ANY DAMAGE OR WEAR TO THE CYLINDER. TODAY, THE CAR WOULD NOT SHUT OFF AT ALL. TWISTING, PULLING, PUSHING, AND ANY JIGGLING WOULD NOT TURN THE IGNITION INTO THE OFF POSITION FOR ENGINE SHUT OFF AND KEY REMOVAL. FORTUNATELY, MY VEHICLE IS A MANUAL SHIFT AND I WAS ABLE TO SHUT THE ENGINE OFF BY DUMPING THE CLUTCH. THE ELECTRICAL SYSTEM WAS STILL ON DUE TO THE KEY BEING IN THE ON-POSITION. I HAD TO REMOVE THE BATTERY CABLE FROM THE TERMINAL TO SHUT THE ELECTRICAL SYSTEM OFF AND NOT DRAIN THE BATTERY. MULTIPLE TRIES BY VARIOUS PEOPLE WILL NOT RESOLVE THE ISSUE. THE DEALERSHIPS ARE ALL CLOSED NOW, UNTIL AFTER LABOR DAY, AND WE CANNOT GET THE CAR SERVICED UNTIL AFTER THAT. I WILL BE MAKING AN APPOINTMENT FOR A WARRANTY REPAIR BUT BEING IGNITION CYLINDER ISSUE, I FELT IT SHOULD BE REPORTED. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 85 MPH, THE ELECTRICAL BOARD BECAME INOPERABLE AND THE BRAKES SEIZED. ALL OF THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE ENGINE STALLED AND THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE SAFETY PIN THAT WAS CONNECTED TO THE ELECTRICAL BOARD WAS NOT FULLY ENGAGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

SO MY VEHICLE IS A 2013.5 VW JETTA GLI (NHTSA DOES NOT HAVE OPTIONS TO LIST THE VARIANT OF THE CAR). SO THE CAR STALLED ON ME THE FIRST TIME IN JULY WHEN I WAS GETTING OF THE EXIT ....JUST LOST COMPLETE ENGINE POWER ...AND BASICALLY THE CAR SHUT OFF ON ME. THE STEERING GOT REALLY STIFF AND THE BRAKES BECAME HARD AND IT WAS AN EXTREMELY HORRIFIC SITUATION. THE BATTERY INDICATOR CAME ON ...AND THEN AFTER CRANKING THE CAR BACK UP IT RAN FINE. TOOK IT TO THE DEALER THE DAY AFTER (BECAUSE THEY NEEDED AN APPOINTMENT) ...THEY SAID NOTHING WAS WRONG WITH CAR AND THEY REPLACED THE CRANK SHAFT SENSOR AS AN "EDUCATED GUESS". ANYWAYS AFTER ABOUT A WEEK ....THE CAR SHUT OFF ON ME TWICE WITHIN A 5 MINUTE DIFFERENCE. EACH TIME THE BATTERY LIGHT CAME ON AND THAT WAS IT. AND THE LAST TIME THE EPC LIGHT CAME ON AS WELL. DEALER CANNOT FIND ANY PROBLEMS WITH MY CAR SINCE THEY CANNOT REPLICATE AN INTERMITTENT ISSUE. SO THIS IS A MAJOR SAFETY HAZARD ...AND NOT A GOOD FEELING TO LOSE CONTROL OF YOUR CAR IN THE MIDDLE OF THE ROAD.I HAVE LOST COMPLETE FAITH IN VW AND MY CAR. *TR

THE BLUE TOOTH SYSTEM IN ALL OF THE 2013 AND 2014 JETTA WAGONS IN DEFECTIVE. VOLKSWAGEN KNOWS THE SYSTEM IS DEFECTIVE, THE DEALERS KNOW IT IS DEFECTIVE, BUT THEY CONTINUE TO MARKET AND SELL CARS WITH NO PROPOSED FIX TO THE SYSTEM. I HAVE BEEN TOLD THAT ALL OF THE 2013 AND 2014 JETTA WAGONS HAVE THIS PROBLEM BUT I ONLY STATE THAT MINE HAS HAD BLUE TOOTH PROBLEMS FROM DAY ONE, CALLS DROPPED, UNINTELLIGIBLE CALLS, DID NOT DIAL, ETC. I BELIEVE BOTH VOLKSWAGEN AND THE DEALERS HAVE CONSPIRED TO CONTINUE TO MARKET THE CARS AND JUST TELL THE PUBLIC THAT THEY ARE WORKING ON A FIX WHEN IN FACT THEY ARE NOT. AT LEAST THAT IS WHAT I HAVE BEEN TOLD. THIS IS A VERY SERIOUS SAFETY ISSUE IN ANY STATE WHERE CELL PHONES ARE PROHIBITED FROM BEING USED, LIKE UTAH. I BELIEVE THAT ALL OF THE JETTA WAGONS SHOULD BE RECALLED, ALL SALES OF NEW WAGONS STOPPED, AND THAT BOTH THE DEALERS AND VOLKSWAGEN SHOULD BE FINED FOR KNOWINGLY MARKETING AND SELLING A DEFECTIVE CAR. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CONTROL RELAY DEVICE. THE FAILURE RECURRED TWO WEEKS AFTER THE REPAIRS WERE PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

BOTH OF MY LOW BEAM LIGHTS WENT OUT AT THE SAME TIME WHILE DRIVING AT NIGHT AND MY CAR WOULD NOT TURN OFF. MY CAR WAS RUNNING AND COULD NOT BE TURNED OFF.. THE CAR HAD TO BE TAKEN TO THE DEALERSHIP TO TURN OFF THE CAR. IF THE DEALERSHIP HAD BEEN CLOSED OR THE CAR REQUIRED GAS OR I WAS TRAVELING OUT OF TOWN. I WOULD NOT HAVE ANY RECOURSE BUT TO RUN THE CAR UNTIL IT CUT OFF BUT STILL THE KEYS WOULD BE STUCK IN THE IGNITION. BOTH INCIDENT ARE VERY SERIOUS SAFETY CONCERNS..THE IGNITION LOCK HAD TO BE REPLACED AND BOTH LIGHTS HAS TO BE REPLACED AFTER ONLY 42, 000.. THIS IS NOT ROUTINE MAINTENANCE. THESE ARE BOTH SERIOUS CONCERNS THAT MUST BE ADDRESSED. VW CUSTOMER CARE REFUSE TO STAND BEHIND ITS PRODUCT AND COST WAS OUT OF POCKET. *TR

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG LIGHT SENSOR CONTINUED TO ILLUMINATE AT RANDOM. THE WARNING SENSOR INDICATED THAT THE AIR BAG WAS TURNED OFF. THE CONTACT EXPERIENCED DIFFICULTY WHEN TURNING THE KEY IN THE IGNITION MULTIPLE TIMES AT RANDOM. THE KEY ALSO BECAME STUCK IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20000.

WHILE I WAS DRIVING, THE CAR SHUT ITSELF OFF. THERE WERE THREE SEPARATE INCIDENTS. THE DEALERSHIP KEPT THE CAR FOR TWO WEEKS AND RE-PROGRAMMED THE COMPUTER AFTER CONFERRING WITH VW. *TR