2013 Volkswagen Jetta Fuel System Diesel Problems

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 89,094.

THE HIGH PRESSURE FUEL PUMP BROKE LEAVING METAL SHAVING IN MY FUEL TANK. I HAD THIS REPLACED AT 38K MILES AND NOW IT IS BROKE AGAIN AT 78K. VW EXTENDED THE WARRANTY FOR 2006-2012 VEHICLES FOR 10 YRS OR 120K MILES. BUT SINCE MY VEHICLE IS A 2013 THEY WILL NOT COVERED IT. I BELIEVE THEY ARE STILL USING THE SAME FAULTY FUEL PUMP FOR THE 2013. *TR

ON WEDNESDAY SEPTEMBER 23RD AT OR AROUND 3:40 PM, I PULLED INTO AN ARCO FUEL STATION TO TOP OFF MY VEHICLE. I STILL HAD A 1/4 OF A TANK LEFT BUT DECIDED TO FUEL UP ANYWAY. THE VEHICLE TOOK APPROXIMATELY 11 US GAL OF NO. 2 DIESEL FUEL. AFTER FUELING MY VEHICLE, I DROVE OFF THE FUEL STATION. APPROXIMATELY 3/4 OF A MILE AWAY FROM THE FUEL STATION, MY ENGINE STALLED OUT AND THEN THE GLOW PLUG ICON ON MY INSTRUMENT CLUSTER BEGAN TO FLASH. I HAD MY VEHICLE TOWED TO THE NEAREST VW DEALERSHIP SERVICE DEPARTMENT. THE FOLLOWING DAY THE SERVICE TECHNICIAN CONTACTED ME AND INFORMED ME THAT MY HIGH PRESSURE FUEL PUMP(HPFP) HAD FAILED AND THAT IT HAD CONTAMINATED MY ENTIRE FUEL SYSTEM WITH METAL SHAVINGS. THE WAY THE TECHNICIAN EXPLAINED WHAT HAD HAPPENED TO THE FUEL PUMP WAS, "YOUR FUEL PUMP GRENADED", HIS EXACT WORDS.

NEW 2013 JETTA TDI WITH LESS THAN 7000 MILES HAD A CATASTROPHIC DIESEL ENGINE FAILURE ON I-5 NORTHBOUND IN WASHINGTON STATE. DIESEL ENGINE LIGHT CAME ON, CRUISE CONTROL FAILED, LOST POWER. LUCKILY I WAS COMING UP ON AN EXIT AND ABLE TO SAFELY PULL OFF. WAS TRAVELING AT THE SPEED LIMIT RATE OF 70 MPH. FOUND OUT FROM SERVICE THAT IT WAS A HIGH PRESSURE FUEL PUMP FAILURE AND THAT THEY WERE GOING TO HAVE TO REPLACE THE ENTIRE FUEL SYSTEM. COULD HAVE ENDED UP IN AN ACCIDENT IF I HAD NOT BEEN ABLE TO PULL OFF. DID RESEARCH ON THE INTERNET AND FOUND OUT THAT THIS IS A KNOWN PROBLEM. TRYING TO GET VW TO REPLACE THE CAR, CANNOT DEPEND ON IT NOW. THERE NEEDS TO BE A RECALL ON THOSE FUEL PUMPS! I WAS TWO HOURS LATE FOR A EXTREMELY IMPORTANT MEETING IN SEATTLE THAT I COULD NOT BE LATE TOO. *TR

THE CAR COMPLETELY LOST POWER WHILE IN MOTION AND I HAD TO PULL OFF THE ROADWAY IN HEAVY TRAFFIC. THE DEALER TOLD ME THAT THE TDI (DIESEL) FUEL SYSTEM HAD A COMPLETE FAILURE AND IMPLODED INTO MANY VERY SMALL METAL PARTS. VW IS REPLACING THE ENTIRE FUEL SYSTEM, BUT NOT THE ENGINE. I BELIEVE METAL IN THE FUEL LINES IS CAUSE FOR A COMPLETE ENGINE REPLACEMENT AS THEY CANNOT PROVE THE CONTAMINATION WAS LIMITED TO THE FUEL LINES. THE CAR IS LESS THAN 4 MONTHS OLD AND HAS 5500 MILES TOTAL. *TR