Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2013 Volkswagen Jetta — Known Issues & Recalls
Complaints from Jan 2024 to Dec 2021
The most reported issue is power train problems (84 complaints). 11 complaints involved crashes. 3 involved fires.
Open Safety Recalls (6)
NHTSA Campaign: 19V679000
Component: UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
NHTSA Campaign: 19V615000
Component: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
NHTSA Campaign: 15V483000
Component: AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA Campaign: 14E007000
Component: ENGINE AND ENGINE COOLING:ENGINE
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Fix: Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
NHTSA Campaign: 14V656000
Component: SUSPENSION:REAR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
Risk: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA Campaign: 20E064000
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Risk: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Fix: Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Owner-Reported Issues (20 of 514)
Fuel/propulsion System →4 issues
Your car's fuel pump failed at 85,000 miles, and when it broke down, it sent metal debris throughout your fuel system, causing extensive damage. The repair bill was $9,000, which essentially makes the car a total loss given its overall value.
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While driving on the highway, your car's engine RPMs suddenly dropped and you lost power, forcing you to pull over and get towed home. You discovered your transmission isn't working, your car won't go in reverse, and there's significant fluid leaking underneath. Your mechanic mentioned this may be related to a known transmission recall issue on your model year.
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Your high-pressure fuel pump failed, leaving you stranded on the highway. This is a known issue with the Bosch CP4 fuel pump used in your 2013 TDI diesel engine — other manufacturers recalled and replaced this pump, but Volkswagen only extended the warranty instead. The pump fails because it wasn't designed properly to handle ultra-low sulfur diesel fuel used in the United States, and this failure can happen at any mileage. Fixing this requires replacing the fuel pump with an upgraded or alternative component.
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Your car's high pressure fuel pump has broken down and sent metal shavings throughout your entire fuel system at 80,000 miles. The dealer estimates $9,000 to repair it and says your extended diesel-related warranty has expired. You believe the warranty should still cover this failure on a relatively low-mileage vehicle. The repair will likely require replacing the fuel pump and flushing the entire fuel system to remove metal debris.
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Engine →2 issues
Your transmission's mechatronic unit developed a hairline crack in the accumulator housing, causing transmission fluid to leak and resulting in loss of power to the wheels. The service department updated the software but refused to replace the damaged mechatronic unit, leaving your car undrivable. Fixing this issue will require replacing the entire mechatronic unit assembly in the transmission.
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Your car wouldn't start, so a tow truck driver attempted to jump-start it using a portable jumper box. When you tried to turn the engine over during the jump-start, the intake manifold suddenly exploded with a loud bang. The tow truck driver and you both witnessed this unexpected failure.
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Power Train →2 issues
Your transmission's hydraulic fluid began leaking, which triggered warning lights on your dashboard while driving. A Volkswagen dealership diagnosed that your transmission's control unit is leaking and recommended replacing both the transmission and hydraulic pump to fix the problem.
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Your vehicle's engine can be turned off using the ignition even when the gear shifter isn't in Park position. This is a safety concern because it allows the engine to shut down while the car is still in gear, which could cause unexpected vehicle movement. The fix would likely involve updating or replacing the ignition switch interlock mechanism that's supposed to prevent engine shutdown outside of Park.
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Steering,electrical System →1 issue
While driving on the freeway, you pressed the accelerator pedal but your car decelerated instead, nearly causing a crash. After pulling over and restarting the vehicle, it operated normally. Your car had been repaired for a related recall (Campaign 19V615000) just one month earlier, but the repair didn't fix this problem. The dealer confirmed the issue is connected to that same recall. Fixing this likely involves replacing or reprogramming the electronic throttle control system components.
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Air Bags →1 issue
Your airbag warning light came on in August 2023 and stayed on. When checked in 2025, the dealer found that both front crash sensors were unplugged or damaged, making your entire airbag system non-functional. This means your airbags wouldn't deploy in a crash, creating a serious safety risk you weren't aware of while driving for over two years. The repair will require the crash sensors to be replaced or reconnected and the airbag system to be fully tested and restored.
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Electrical System,vehicle Speed Control,engine →1 issue
Your car is shutting off unexpectedly while idling and driving at low speeds, which has created dangerous situations where other vehicles nearly hit you in traffic. Multiple mechanics at both Volkswagen dealerships and independent shops have run diagnostics but cannot find any error codes or obvious causes, despite your car having only minor wear. This stalling issue has been reported by other Jetta owners online with no clear solution identified. The fix will likely require advanced diagnostics to identify whether it's a fuel system, ignition, or engine control issue.
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Power Train,engine,fuel/propulsion System →1 issue
Your engine unexpectedly accelerated on its own while driving on the expressway, and braking alone couldn't stop it—you had to shift into neutral to regain control. The engine continued revving past its limit and eventually failed completely. The Diesel Particulate Filter warning light had been on for weeks beforehand. A faulty engine sensor or computer malfunction may be responsible, and the issue happened without warning during normal driving.
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Unknown Or Other →1 issue
Your transmission has developed hairline cracks in the accumulator housing, which can cause the clutch to fail and result in loss of power to the wheels while driving. Your car was repaired for this exact issue in June 2021, but the same problem has recurred. The repair may involve replacing the transmission accumulator housing or the entire transmission unit.
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Tires →1 issue
Your tire developed a large bubble on its side and the belt broke without warning at only 8,000 miles. This caused the tire to become severely out of balance, which made your car feel unstable while driving on the highway. The tire had to be replaced immediately due to the damage.
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Power Train,unknown Or Other →1 issue
Your 2013 Volkswagen Jetta Hybrid has an open safety recall (34J6) that a dealership refused to repair, claiming your vehicle was too old. Federal law requires dealerships to perform safety recalls at no cost regardless of vehicle age or how long the recall has been open. This recall addresses a safety issue that requires immediate attention from an authorized Volkswagen dealership or NHTSA intervention.
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Visibility/wiper,electrical System →1 issue
Your windshield wipers stop working when the temperature drops below 20 degrees. Even though the Body Control Module (the computer that controls electrical functions) was already replaced once, the problem came back. A mechanic found it needs to be replaced again to fix the issue. The fix will require replacing the Body Control Module and possibly reprogramming it to work with your vehicle's electrical system.
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Power Train,electrical System →1 issue
After your Volkswagen completed a dealer recall, you noticed the ignition key can be removed while the car is in Drive, which shouldn't happen. When you restart the vehicle, the EPC (Electronic Power Control) and check engine warning lights turn on. The recall didn't fix these problems, and the dealer wants to charge you for diagnostic work. This suggests an issue with the ignition switch mechanism and the vehicle's electrical control system that may need replacement or reprogramming.
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Engine,fuel/propulsion System →1 issue
Your 2013 Jetta TDI suddenly shut off while driving, and after restart attempts and basic fixes didn't work, a mechanic found that the high-pressure fuel pump had failed internally, scattering metal debris throughout your fuel system. This is a known issue with some VW diesels that can cause significant engine damage. Fixing it requires replacing the fuel pump and cleaning or replacing the entire fuel system, which can be very expensive.
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Steering,unknown Or Other →1 issue
Your ignition key gets stuck and won't come out of the ignition switch. This could leave your key trapped in the steering column or make it difficult to remove after turning off the engine. The issue likely involves the ignition lock mechanism or the key itself needing adjustment or replacement.
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Suspension,power Train,engine →1 issue
Unknown
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