Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2013 Ram 3500 — Known Issues & Recalls
Complaints from Jan 2016 to Dec 2014
The most reported issue is steering problems (15 complaints). 3 complaints involved crashes. 7 involved fires.
Open Safety Recalls (18)
NHTSA Campaign: 19V021000
Component: STEERING:LINKAGES:DRAG:LINK:CONNECTION
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
NHTSA Campaign: 18E096000
Component: STEERING:LINKAGES
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
NHTSA Campaign: 19V347000
Component: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
NHTSA Campaign: 21V398000
Component: WHEELS:LUGS/NUTS/BOLTS/STUDS
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk: Wheel separation can cause a vehicle crash.
Fix: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
NHTSA Campaign: 15V459000
Component: AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
NHTSA Campaign: 17V824000
Component: EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA Campaign: 17V821000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
NHTSA Campaign: 17V499000
Component: WHEELS
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Fix: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
NHTSA Campaign: 17V562000
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk: The leaking water pump can increase the risk of an engine compartment fire.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
NHTSA Campaign: 16V739000
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
NHTSA Campaign: 15V460000
Component: SEAT BELTS
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Fix: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
NHTSA Campaign: 15V461000
Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA Campaign: 16E041000
Component: EQUIPMENT
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
NHTSA Campaign: 15V541000
Component: STEERING
Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
NHTSA Campaign: 14V635000
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
NHTSA Campaign: 13V237000
Component: EXTERIOR LIGHTING:TURN SIGNAL
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Risk: Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
NHTSA Campaign: 13V240000
Component: EXTERIOR LIGHTING:HEADLIGHTS
Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Risk: Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.
NHTSA Campaign: 13V122000
Component: ENGINE AND ENGINE COOLING
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.
Risk: The excessive heat under the engine cover may result in an under hood fire.
Fix: Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.
Owner-Reported Issues (20 of 114)
Steering →3 issues
Your tie rod end broke into two pieces at the adjustment sleeve while you were driving. This is a steering component that had been subject to a previous recall. This caused a crash and represents a serious loss of steering control.
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After your RAM 3500 had steering repairs completed under recall campaigns, you and your wife experienced a severe shaking in the steering wheel (called "death wobble") while driving. Your wife nearly hit a bridge wall, and the problem persisted even after replacing all four tires and returning to the dealer. The manufacturer hasn't been able to help resolve the ongoing issue. Fixing this typically involves inspecting and replacing worn steering components like tie rods, ball joints, or track bar bushings that may not have been properly addressed in the original repair.
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After your truck was repaired under a recall for steering issues, you experienced severe vibration in the steering wheel (death wobble) while driving. Even though the track bar was replaced, the problem continued, and you noticed holes in the steering bracket. You needed excessive force to steer the vehicle, but the dealer couldn't get replacement brackets to fix the issue. The repair may involve replacing the damaged steering bracket and related suspension components to eliminate the vibration and restore normal steering control.
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Steering,suspension →2 issues
After your truck's recall work on the drag link, the alignment nuts were welded as a temporary fix, but they've since come unwelded and the drag link's integrity is compromised. You've experienced steering problems and death wobble since the recall was completed, requiring two alignments, and multiple independent repair shops have told you the welded nuts are only a temporary solution—not a permanent fix. You believe the drag link needs complete replacement rather than this temporary repair. The manufacturer and dealership have not provided adequate support to resolve this safety concern.
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Your truck experienced severe shuddering in the steering wheel and front end while driving on bumpy roads at highway speeds — a condition known as "death wobble." Multiple repairs including upper ball joints, control arms, and bushings have been replaced several times, but the problem keeps returning. The issue may require a comprehensive steering and suspension inspection to identify all worn components causing the vibration.
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Engine →2 issues
While driving at about 35 mph on a city street, an engine valve spring broke, causing severe engine damage that resulted in total engine failure. Your engine will need to be completely replaced. This appears to be a potential manufacturing defect that may affect other vehicles of the same model year.
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Your vehicle has a defective water pump covered by a safety recall (NHTSA #17V-562). When you took it to the dealer, they discovered the replacement part isn't available—FCA reports that all 160 replacement water pumps in stock are also defective. This means the recall repair cannot be completed until FCA provides working parts.
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Suspension →2 issues
Your truck's front suspension violently shakes at highway speeds when you hit a bump while turning, causing the steering wheel to vibrate uncontrollably. This vibration also transfers to the brake pedal and can't be stopped by holding the wheel—you have to slow down to below 30 mph for it to stop. You're concerned that on wet or snowy roads, this could cause you to lose control of the vehicle. Two dealers have been unable to reproduce the issue, and you're caught between Dodge and the dealers regarding warranty coverage.
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While driving at 65 mph, your steering wheel suddenly shook violently without warning. You were able to regain control and pull over safely. After turning the vehicle off and back on, the shaking stopped. A mechanic inspected the front end and found that both front lower control arms needed to be replaced to fix the issue.
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Steering,suspension,vehicle Speed Control →2 issues
Your truck's front suspension track bar frame bracket was welded during a 2019 repair, which prevented proper wheel alignment from being performed. You've had an ongoing warranty claim with Chrysler for nearly two years, and your vehicle has recently started experiencing death wobble again—a dangerous shaking sensation in the front end. The repair will likely require removing the welded components and properly installing new or adjusted suspension parts to restore safe alignment and eliminate the wobble.
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Your truck was taken to a dealership to perform a recall repair on the steering system. The technician welded a jam nut on the drag link as part of this repair, but this wasn't an approved fix and prevented the truck from being properly aligned. When you returned, you were told you'd have to pay out of pocket to have the weld cut off, which led to additional front suspension problems. You've had an open claim with the manufacturer for over 2 years regarding this issue.
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Electrical System →2 issues
Your truck's battery drains quickly and dies after about 2 months, even with regular use. You've replaced the battery several times over 4 years and still experience the same problem. To keep the truck running, you have to start it every other day to prevent the battery from going completely dead. The fix will likely involve diagnosing the electrical system to find what's causing the excessive drain—this could be a parasitic draw from a faulty component, alternator issue, or wiring problem.
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Your truck's odometer is showing inconsistent mileage readings. Carfax recorded your vehicle at 47,029 miles, then 49,873 miles nine days later, and then back down to 47,019 miles—which doesn't make sense since mileage should only increase. This could indicate a faulty odometer that's malfunctioning or resetting incorrectly.
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Service Brakes →1 issue
When you brake hard, the plastic tubing that carries brake fluid from the pump to the power booster can separate and fall apart inside the booster, causing both your brakes and power steering to fail. The plastic pieces can damage the booster itself. You may need to have a custom replacement line fabricated since OEM replacements aren't available.
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Wheels →1 issue
Your vehicle's left rear wheel detached while driving on the interstate, causing the wheel to strike another vehicle and resulting in a fatal crash. This is an extreme safety failure that allowed a critical component to separate from your truck while in operation. The issue likely involves the wheel mounting hardware or hub assembly and will require immediate inspection and repair of the wheel attachment system.
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Tires →1 issue
While driving on the highway, your rear driver's side tire suddenly separated and exploded, causing $9,000 in body damage. Michelin blamed trauma from a pothole or rock, but you had no prior issues with the tire in 3 years of use, and local repair shops report seeing unusually frequent blowouts and separations with Michelin truck tires in Arizona's heat. The tire may need to be replaced, and you may want to have the damage assessed by a body shop and consider switching tire brands.
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Latches/locks/linkages →1 issue
Your tailgate keeps falling open while you're driving and won't stay closed, even after the dealer replaced it under a recall. The problem happened multiple times — even right after leaving the dealer's lot — and continues to occur while driving. The dealer couldn't permanently fix it and the manufacturer hasn't provided a solution. Fixing this will likely require a thorough inspection and replacement of the tailgate latch mechanism or linkage components.
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Unknown Or Other →1 issue
While driving at highway speeds, your truck's engine power suddenly dropped significantly — from 70 mph down to 45 mph — creating a dangerous situation. The dealership diagnosed a faulty turbocharger actuator and quoted $11,314 for the repair, though you were able to source the part and have it installed for much less. You've now experienced the same failure on a second Ram 3500 (2015 model) and believe this defect should have triggered a recall rather than being handled as an extended warranty issue across multiple model years.
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Power Train →1 issue
Your gear shifter may get stuck when you try to shift into Drive, instead moving to Low gear and refusing to move. Even when you shift into Park, the transmission may stay in Neutral, forcing you to keep your foot on the brake to prevent the vehicle from rolling forward. The issue happened around 50,000 miles after a previous recall repair, and no warning lights appeared on your dashboard. Fixing this likely involves inspecting and repairing the transmission shift linkage or internal transmission components.
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Fuel/propulsion System →1 issue
Your DEF (diesel exhaust fluid) gauge always reads full, even when the tank doesn't actually contain that much fluid. This makes it difficult to know when you actually need to refill the DEF tank. The gauge sensor or its wiring may need inspection or replacement to provide accurate readings.
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