Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2014 Ram 2500 — Known Issues & Recalls
Complaints from Jan 2016 to Dec 2015
The most reported issue is steering problems (58 complaints). 13 complaints involved crashes. 4 involved fires.
Open Safety Recalls (16)
NHTSA Campaign: 19V021000
Component: STEERING:LINKAGES:DRAG:LINK:CONNECTION
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
NHTSA Campaign: 18E096000
Component: STEERING:LINKAGES
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Fix: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
NHTSA Campaign: 19V347000
Component: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
NHTSA Campaign: 18V332000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA Campaign: 17V821000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
NHTSA Campaign: 17V499000
Component: WHEELS
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Fix: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
NHTSA Campaign: 17V824000
Component: EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA Campaign: 17V302000
Component: AIR BAGS
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Fix: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
NHTSA Campaign: 17V562000
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk: The leaking water pump can increase the risk of an engine compartment fire.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
NHTSA Campaign: 16E041000
Component: EQUIPMENT
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
NHTSA Campaign: 13V486000
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Risk: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
NHTSA Campaign: 15V541000
Component: STEERING
Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
NHTSA Campaign: 15V461000
Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA Campaign: 15V459000
Component: AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
NHTSA Campaign: 15V460000
Component: SEAT BELTS
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Fix: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
NHTSA Campaign: 14V635000
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Owner-Reported Issues (20 of 339)
Engine →4 issues
Your check engine light came on in late November 2025 and has stayed on continuously. Two independent mechanics both diagnosed the problem as a faulty turbocharger, though they said you could continue driving without risk of being stranded. You haven't received a recall notice from the manufacturer for this issue, and no current NHTSA recalls apply to your vehicle. The turbocharger is now being replaced at significant cost.
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While driving at 45 mph, your truck suddenly jerked, shifted into neutral on its own, and the engine revved abnormally. The check engine light came on. A diagnostic scan revealed that the 5th and 6th gears have incorrect gear ratios in your transmission. The issue caused your truck to slip out of gear while driving, which is a serious drivability problem. Fixing this will likely require transmission repair or replacement of internal transmission components.
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You had recall 67A performed at your Ram dealer and were told you might be eligible for reimbursement if you'd already paid for repairs. After submitting a reimbursement claim, you received no response and when you followed up, were told your claim was denied without any explanation. Your attempts to escalate the issue to a manager were unsuccessful.
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You received a recall notice from FCA about emissions components on your 2014 Ram 2500, including diesel exhaust fluid (DEF) components. You had your DEF pump replaced in 2021 before the recall and submitted a receipt for reimbursement, but your claim was denied. You're seeking help to resolve the denied reimbursement claim.
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Electrical System →3 issues
Your truck's Totally Integrated Power Module (TIPM) appears to be failing, causing your engine to shut off unexpectedly while driving and preventing it from restarting. You're also experiencing intermittent windshield wiper problems, including random activation. Replacing the TIPM unit will likely be necessary to restore reliable engine starting and electrical function.
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Your grid heater relay failed, causing the heater to turn on and stay on continuously. The constant heating melted the wiring, which created a serious fire hazard. The relay needs to be replaced to restore proper heater control and prevent potential electrical damage.
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The area around your radio is getting hot, even when the radio is turned off. The dealer replaced the radio, but the overheating continued, suggesting the problem may be with the electrical wiring or fuses in the dashboard console rather than the radio itself. The root cause hasn't been diagnosed or fixed yet. A technician will need to inspect the electrical circuits and fuses in the dashboard to find and repair the source of the heat.
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Steering →2 issues
While driving at 65 mph and turning, your steering wheel felt loose or shifted unexpectedly. You found that the track bar and its brackets had excessive play and needed reinforcement. This happened at around 175,000 miles.
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You had your steering system serviced under recall V06, but you're concerned the dealer may not have properly tightened the assembly bolts because they didn't use a torque wrench to verify the correct tension. Two weeks after the service, neither RAM Care nor the dealer has contacted you to confirm the recall work was completed correctly. You're worried this could create a steering safety issue if the bolts weren't secured to the proper specification. The fix would involve the dealer re-inspecting the steering assembly bolts with a calibrated torque wrench to ensure they meet manufacturer specifications.
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Power Train →2 issues
Your truck's cooling fan shroud has been sucked into the radiator twice while towing at highway speeds, causing the shroud to break apart and damage the radiator, which led to coolant leaks and loss of power. This happens when the truck is under heavy load (near maximum towing capacity) at 60-70 MPH, and the plastic shroud softens enough that the spinning fan pulls it inward. The fix will likely involve replacing the damaged radiator and fan shroud, and possibly inspecting or modifying the shroud design to prevent it from being pulled into the fan.
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Your transmission is stuck in fourth gear and your check engine light is on. This means your truck won't shift out of fourth gear, which affects acceleration and fuel economy. A mechanic will need to diagnose the transmission control system and likely replace or repair transmission components.
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Service Brakes →2 issues
After hitting a large bump on the highway, your cruise control shut off and multiple warning lights appeared on your dashboard: ABS, Anti-Skid, and backup sensor warnings. You're concerned that malfunctioning brakes could lock up and cause a slide or rollover. The fix will likely involve a diagnostic scan to identify what sensor or component was affected by the bump impact, followed by repair or replacement of the faulty part.
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Your ABS (anti-lock brake) motor and module failed and burned the wiring harness connector, which prevented your engine from starting and caused dashboard lights to flicker on and off. After replacing the ABS module, motor, and connector, the problem returned about 30,000 km later with the same symptoms plus a 'Service ABS' warning light and chime. Your mechanic says you'll need to replace the ABS module and motor again.
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Air Bags →1 issue
Your airbag warning light has been on for several months, indicating your airbag system needs service. This is a safety concern since airbags are critical for crash protection. You should have a dealer diagnose the warning light to determine if there's a system fault or if a recall applies to your vehicle.
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Steering,suspension →1 issue
After a recall repair in 2019 welded your steering drag link nuts to prevent loosening, you couldn't get a wheel alignment when you replaced front suspension parts in 2026 because the welded nuts prevented any adjustment. The repair shop said grinding off the welds and rewelding would be unsafe, so they replaced the drag link with a new part instead. Chrysler denied your request for reimbursement even though their own recall repair made the steering component impossible to adjust for proper alignment. This fix likely involves replacing the drag link assembly with a new adjustable component and performing a wheel alignment.
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Steering,suspension,unknown Or Other →1 issue
Your dealership refused to perform a federally mandated safety recall (Recall R46) on your 2014 Ram 2500, claiming your upgraded suspension made the repair impossible without attempting it. The dealership pressured you to sign a liability waiver and provided misleading information instead of completing the required safety work. This recall repair should be completed by a qualified technician at a different dealership or authorized service center.
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Tires →1 issue
Your truck came with Load Range E tires that are only rated for 65 psi maximum pressure, but your truck requires 80 psi tires for proper operation. This mismatch means the tire sidewalls are too weak to safely handle towing loads at highway speeds. You're also experiencing significant vibration at highway speeds even after multiple balancing attempts, which suggests the tires may not be suitable for your truck's requirements.
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Engine And Engine Cooling,fuel System, Diesel →1 issue
Your 2014 Ram 2500 is leaking diesel fuel from the fuel filter that's connected to the diesel fuel heater. This happened after you parked the vehicle, and the dealer told you your VIN doesn't qualify for a recall that addresses this exact problem, even though your truck is experiencing the same failure. The fuel leak should be repaired to prevent fuel loss and potential safety hazards. This likely requires replacing the fuel filter assembly or diesel fuel heater to stop the leak.
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Power Train,electrical System,engine →1 issue
When you start your truck and put it in Drive or Reverse at idle speed, the engine surges and then drops to 500 RPM with a voltage drop, eventually stalling while in gear—but it restarts fine when you shift back to Park. The engine sounds like it's being heavily loaded, and this happens repeatedly without any warning lights or error codes. You've already replaced the torque converter, fuel pump, batteries, and serviced the fuel filters, breather, and EGR valve. The repair will likely involve diagnosing electrical connections, idle control systems, or transmission sensor issues that aren't triggering diagnostic codes.
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Electrical System,structure →1 issue
Your dashboard has melted and bubbled in the center, causing your instrument panel to stop displaying important information like speed and fuel level. Your check engine light is also illuminated. This defect appeared at around 138,000 miles and may require dashboard replacement or repair to restore instrument panel function.
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