2014 Ram 2500 Airbags Problems
9 owner-reported airbags complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Airbags Recalls (2)
AIR BAGS
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Fix: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Owner Complaints (9)
Your airbag warning light has been on for several months, indicating your airbag system needs service. This is a safety concern since airbags are critical for crash protection. You should have a dealer diagnose the warning light to determine if there's a system fault or if a recall applies to your vehicle.
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TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHCILE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
THE TRUCK WAS RECALLED AND REPAIRED OR UP DATED AS PER RECALL NOTICES. THEN I STARTED HAVING TROUBLE WITH MY CRUISE CONTROL. MY DEALER CHECKED THE SWITCH AND FUSE , THEY WHERE OK. THE TECH SAID THERE IS MAYBE SOMETHING BROKE IN THE CLOCK SPRING. I ONLY HAVE 29K ON THE TRUCK. I THINK THEY MAY HAVE BROKE SOMETHING IN ONE OF THE RECALL FIXES. THERE SEEMS TO BE OTHER PEOPLE WITH THE SAME TROUBLE. I DON'T THINK THEY FIXING THE RECALLS PROPERLY. WHY SHOULD I PAY FOR THEIR GUESS WORK AND/OR SLOPPY WORK.
I WAS IN A FRONT END COLLISION CAUSING $20,000 DOLLARS IN DAMAGE AND THE AIR BAGS FAILED TO GO OFF. THE FRONT END WAS COMPLETELY DESTROYED YET NO AIR BAG DEPLOYMENT. I WAS TRAVELLING ABOUT 35 MPH AND HAD VERY LITTLE TIME TO BRAKE. I HIT THE OTHER VEHICLE BROADSIDE. I WAS ON A 4 LANE ROAD AND GOING STRAIGHT WHEN THE ACCIDENT OCCURRED. *DSY
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500 TOWING A CURT GOOSENECK HITCH. THE CONTACT STATED THAT THE HITCH BECAME UNHOOKED WHILE DRIVING IN REVERSE AT 3 MPH. THE VEHICLE HITCH ASSEMBLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY THERE WERE NO INJURIES, FIRE OR POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT BELIEVES THE BALL ON THE HITCH ASSEMBLY WAS UNDERSIZED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING ON A TWO LANE ROAD, ANOTHER VEHICLE WAS IN A CRASH AND STRUCK THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL, TREATED, AND RELEASED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. ...UPDATED 04/20/17 *BF *CN
TL* TAKATA RECALL. THE CONTACT OWNED A 2014 RAM 2500. THE VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS). MONTHS LATER, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REACHED FOR THE GLOVE BOX, VEERED OFF THE ROAD, CRASHED INTO A GUARDRAIL, AND STOPPED IN A FIELD. THE CURTAIN AIR BAGS AND STEERING WHEEL AIR BAGS DEPLOYED WITH FORCE AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT ARM, LEFT SHOULDER, LEFT SIDE OF THE FACE, AND BRUISES TO THE LEFT EYE. MEDICAL TREATMENT WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THEY WOULD RESPOND WITHIN 48 HOURS. WHEN THE CONTACT HAD NOT HEARD FROM THE MANUFACTURER, BUT THEY LATER SENT AN INDEPENDENT INVESTIGATOR TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING FOR THE RESULTS OF THE INVESTIGATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 02/22/17 *BF UPDATED 7/6/18*JB
TL* THE CONTACT OWNED A 2014 RAM 2500. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO A DITCH TO AVOID HITTING A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FACE, ABDOMEN, AND BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO A DODGE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 43,500.
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS), 15V459000 (AIR BAGS), AND 15V541000 (AIR BAGS), BUT THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 02/12/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS