2014 Ram 2500 Brakes Problems
10 owner-reported brakes complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (10)
After hitting a large bump on the highway, your cruise control shut off and multiple warning lights appeared on your dashboard: ABS, Anti-Skid, and backup sensor warnings. You're concerned that malfunctioning brakes could lock up and cause a slide or rollover. The fix will likely involve a diagnostic scan to identify what sensor or component was affected by the bump impact, followed by repair or replacement of the faulty part.
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Your ABS (anti-lock brake) motor and module failed and burned the wiring harness connector, which prevented your engine from starting and caused dashboard lights to flicker on and off. After replacing the ABS module, motor, and connector, the problem returned about 30,000 km later with the same symptoms plus a 'Service ABS' warning light and chime. Your mechanic says you'll need to replace the ABS module and motor again.
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Recently I have had warning lights turn on my dashboard in my truck. Also any time I press the brake petal anti lock brakes lock in. The warning lights are ABS light, and TCS light. As a result of these lights they have also thrown other codes. The check engine light came on shortly after, the service electronic throttle control warning, as well as the BRAKE warning light. I was instructed to check all fuses and replace all ABS sensors to correct the issues. I have replaced all sensors with brand new OEM sensors and it did not fix the problem. I took it to my local mechanic and they said the truck needs a new ABS control module, as well as a new Hydraulic Control Unit/HCU. They preceded calling the Ram dealership to order the parts only to find out that the ABS control module is on back order and I might be able to get one by February. They also said that they stopped making the HCU and don’t have any available because it was a faulty part and they haven’t come up with a new design yet. They said that they aren’t accepting any orders for HCUs until at least February (IF) they have the new design completed by then. But it will most likely be on back order. Upon researching the issues with my truck, I am not alone and there are hundreds of people with the same issue. I think Ram should issue a recall and fix this issue as it is a major safety concern. Many people have lost their brakes while driving from this issue. My mechanic informed me that I could still drive my truck but he wouldn’t because I could very well lose my brakes. I am also concerned that it may cause other issues if it is driven without fixing the issues. So now I am out of my work vehicle until I can get this fixed, but it’s virtually impossible to get it fixed because they are not making the part anymore. Thank you for taking the time to read my concerns. I hope Ram is held accountable for these faulty and dangerous malfunctions.
RAM has Turbocharger/actuator high failure rate. I have had 2 turbo failures in under 80,000 miles. When I lost the turbo I loose the exhaust brakes. This is very dangerous when towing and coming down a mountain road. This could lead to vehicle damage and loss of life. IN FACT: RAM on the 2015 model year only, issued a warranty extension for Turbo failures. This is serious safety concern due to NO exhaust brakes or no acceleration when needed to avoid a collision.
TRUCK WAS IN MINOR ACCIDENT, HIT IN REAR. USAA INSURANCE. USAA ADMITTED LIABILITY FOR CLAIM AND REFERRED TO MIKE'S AUTOBODY IN CONCORD, CA. WHEN THE VEHICLE WAS PICKED UP FROM THE BODY SHOP I TOLD MIKE'S AUTOBODY THAT THE BRAKES SEEMED TO GO TO THE FLOOR AND THEY WERE FINE WHEN I BROUGHT THE TRUCK IN FOR THE BODY WORK. MIKE'S AUTOBODY REFUSED TO LOOK AT THE BRAKE ISSUE, STATING THAT THEY DID NOT DO ANYTHING TO THE BRAKE SYSTEM. THE NEXT DAY MY SON WAS BORN. GOING TO THE HOSPITAL WITH MY WIFE IN LABOR AND RETURNING WITH MY INFANT SON I NOTICED THE BRAKES ALMOST NOT FUNCTIONING. WE ALMOST HAD AN ACCIDENT. THE BRAKES CONTINUED TO DEGRADE. A LOCAL BRAKE SHOP INSPECTION REPORT STATED THAT THE BRAKE LINES WERE SMASHED UNDER THE TRUCK BED NOT ACCESSIBLE WITHOUT REMOVAL OF THE TRUCK BED. I AGAIN ASKED MIKE'S TO REPAIR THE ISSUE. I DEMANDED THEY REPAIR OR I WOULD HAVE TO SEEK LEGAL ACTION IF THEY DID NOT TAKE CARE OF THE SAFETY ISSUE THE MANAGE OF MIKE'S AUTOBODY REFUSED AND SAID "SEE YOU IN COURT." DODGE DEALER CONFIRMED THAT THE BRAKES LINES WERE CRUSHED WHEN MIKE'S AUTOBODY. DEALER TOOK PHOTOS OF ENTIRE PROCESS REMOVING TRUCK BED AND BRAKE LINES WERE CRUSHED WHEN MIKE'S AUTOBODY INSTALLED THE TRUCK BED. . MY REQUEST IS THAT THE NHTSA ISSUE A CITATION TO MIKE'S AUTOBODY AND USAA INSURANCE FOR FAILING TO ADDRESS A COMPLAINT ABOUT A POTENTIALLY LIFE-THREATENING SAFETY ISSUE TO MOTIVATE THEM TO RESPOND APPROPRIATELY TO SERIOUS HIGHWAY SAFETY ISSUES IN THE FUTURE. USAA REPRESENTATIVES ALSO DID NOT TAKE THE ISSUE SERIOUSLY AND ATTEMPTED TO AVOID FAULT BY STATING THAT THE BRAKE ISSUE MAY HAVE OCCURRED DURING THE ACCIDENT 2 YEARS AGO, IN THEIR REPLY TO THE COMPLAINT SUBMITTED TO THE INSURANCE COMMISSIONER. EVEN IF THAT WERE THE CASE, THEY ARE LIABLE. EVIDENCE SHOWS THAT THE BRAKES WERE DAMAGED BY MIKE'S AUTOBODY
THE E-BRAKE ON THIS VEHICLE DOES NOT HOLD EVEN ON A SLIGHT INCLINE. WHEN THE TRUCK IS LIGHT WITH INTERIOR WEIGHT THE E BRAKE WILL NOT HOLD, SO WHEN IT IS HEAVY WITH EQUIPMENT IT IS EVEN WORSE. THIS IS A HAZARD AND CAN CAUSE A SERIOUS ACCIDENT. WE HAVE HAD THIS LOOKED AT SEVERAL TIMES BY OUR RAM PROMASTER DIESEL MECHANIC AND WAS TOLD IT WAS A "POOR DESIGN" AND THERE IS NOTHING WE CAN DO. THIS ISSUE HAS BEEN HAPPENING SINCE WE PURCHASED THIS TRUCK NEW. *TR
LEFT FRONT CALIPER IS NOT RELEASING, ONE OR BOTH PISTONS SEEM TO BE HANGING UP. INCONSISTENT PROBLEM WHILE DRIVING AND WHEN THIS HAPPENS, VEHICLE PULLS HARD LEFT WHEN BRAKING. BEEN TO DEALER TWICE AND ALL THEY DID WAS LUBE THE SLIDE PINS. NOW VEHICLE IS PAST 3/36 WARRANTY
THE INTEGRATED BRAKE CONTROL SYSTEM DOES NOT APPLY ENOUGH BREAKING POWER TO THE TRAILER. I HAVE TRIED SETTING THE GAIN FROM 0 TO 10. I HAVE USED THE MANUAL TRAILER BREAK CONTROL AND HAD THE SAME RESULTS. I CAN HEAR THE TRAILER BREAKS ENGAGE AT SLOW SPEED BUT THIS DOES NOT APPLY ENOUGH BRAKING POWER. THE TRAILER BREAKS HAVE BEEN CHECKED AND ARE GOOD. THE TRAILER HAS ALSO BEEN CONNECTED TO ANOTHER VEHICLE AND THE BRAKES WORKED AS DESIGNED.
FACTORY INSTALLED TRAILER BRAKE CONTROLLER ON THE HIGHEST GAIN SETTING ONLY SLOWS TRUCK AND TRAILER MINIMALLY. AFTER MARKET BRAKE CONTROLLERS DO A MUCH BETTER JOB.
TL* THE CONTACT OWNS A 2014 DODGE RAM PROMASTER 2500. THE CONTACT STATED THAT WHILE DECELERATING, THE BRAKES EMITTED AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 94.