2013 Jeep Wrangler Transmission Problems

Your Jeep Wrangler sometimes fails to restart after driving for 45 minutes to an hour, though it eventually starts again and runs normally. This problem happens repeatedly, but no warning lights appear on the dashboard. The manufacturer has been notified and linked this issue to Safety Recall J30, which should be investigated by a dealer who can diagnose the electrical or fuel system component causing the starting failure.

The contact owns a 2013 Jeep Wrangler. The contact stated while driving approximately 30 MPH, while depressing the accelerator pedal the vehicle failed to respond. The contact stated that it felt as if the transmission had seized. The contact stated that the RPM was revving however, the vehicle failed to respond. The contact stated there was no warning light illuminated. The contact stated that during a state inspection, the contact was informed that the passenger’s side rear axle shaft seal was leaking. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 116,000.

The oil cooling housing. There was sludge around it and the lines from below the jeep ruptured. causing oil to leak all over the transmission bell. This caused smoking and over all engine. My dad a certified ASE mechanic has looked at it multiple times and fixed various components related to the cooling/heating system.

ABS and check engine light. I am a rural mail carrier, because my ABS light is on it causes my jeep to not accelerate pulling away from mailboxes therefore putting myself and other drivers at risk. The problem has been reproduced at the dealer. Warning lights illuminated at 19687 miles and are still on to this day, no resolution from Jeep. Jeep engineer came to dealership and could not say what was wrong with vehicle.

DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.

I WAS LEAVING A GROCERY STORE AND AS I WAS TURNING ONTO THE BUSY MAIN ROAD MY JEEP WRANGLER SAHARA UNLIMITED STALLED WITH NO WARNING NO LIGHTS IT JUST DIED IT WOULD NOT START AT ALL. AFTER 20 MINUTES IT THEN STARTED. IT WAS VERY DANGEROUS BECAUSE THE PERSON BEHIND ME COULD HAVE HIT ME IF THERE WASN'T ANY OTHER TRAFFIC. THIS HAS HAPPENED BEFORE AT TRAFFIC LIGHTS WHERE IT WOULD STALL OUT OF NO WHERE BUT THEN I COULD TURN THE KEY AND IT WOULD START. I AM TERRIFIED TO GET ON THE HIGHWAY AFRAID IT WILL DO THAT AGAIN AND HARM ME OR OTHERS ON THE ROAD.

I WAS IN MOTION ON HIGHWAY AT 60MPH DASH LIGHTS AND RADIO WENT OFF, THE ENGINE WENT OFF FOR ABOUT 3 SECONDS THEN EVERYTHING CAME BACK TO NORMAL. THIS OCCURRED 3 TIMES IN THE NEXT 10 MINUTES. EACH OCCURANCE WAS THE SAME. RAN FINE AFTER THAT FOR 30 MINS. HAS NOT REOCCURED. TOTAL SHUT DOWN IS DANGEROUS. I HAVE HEARD REPORTS OF THIS HAPPENING TO MANY JEEPS.

AT LOW SPEEDS, USUALLY WHILE BRAKING, THE JEEP WILL LURCH FORWARD/ACCELERATE.

I WAS DRIVING ON CITY STREET DRIVING 25 MPH , WHEN MY JEEP WRANGLER CEASED IMMEDIATELY. DIFFERENTIAL LEAKED FLUID. I HAVE ALSO NOTICED THE REAR BRAKE PASSENGER SIDE LEAK WHICH I BELIEVE CONNECTS TO DIFFERENTIAL. I BROUGHT IT TO A TECHNICIAN ATTENTION WHEN I TOOK MY CAR TO A RECALL AND MENTIONED ITS NOT A PROBLEM. I HAD MY CHILDREN IN MY CAR. COULD HAVE CAUSED A FATAL ACCIDENT. LUCKY I WAS NOT ON A HIGHLY DRIVING 70 MPH

CAR SHUTS DOWN WHILE DRIVING AND SEEMS TO KICK A LOT GOING FROM GEAR TO GEAR.

THE VEHICLE KEEPS LOSING POWER AT THE MOST INOPPORTUNE TIMES (PASSING A VEHICLE; IN A CONSTRUCTION ZONE WITH NO SHOULDER; ON A HIGHWAY). I HAVE ALMOST GOTTEN INTO 4 ACCIDENTS B/C OF THIS PROBLEM. WHENEVER THE VEHICLE GOES FASTER THAN 70 MPH...POWER IS LOST. IT CONTINUALLY THROWS OFF A CODE OF 0369. THE DEALERSHIP HAS REPLACED THE FOLLOWING TO TRY TO FIX THE PROBLEM: REPLACED ABS SYSTEM; REPLACED STABILITY CONTROL SYSTEM; REPLACED OIL FILTER HOUSING; REPLACED THE CAM TWICE; SWAPPED THE CAM; REPLACED THE CAM PHASER; REPLACED ALL 4 CAM PHASERS; RE-FLASHED THE PCM; REPLACED THE PCM. TODAY IT GOES IN TO THE DEALERSHIP FOR THE 10TH TIME TO TRY TO GET IT FIXED. IT IS A DEATH TRAP TO ALL THAT SHARE THE ROAD WITH IT, NOT TO MENTION EXTREMELY UNRELIABLE. IT HAS NEVER BEEN OFF-ROADED AND IS WELL MAINTAINED.

I WAS DRIVING WITH MY CHILDREN IN THE JEEP TO A DENTAL APPOINTMENT DRIVING 45 MILES PER HOUR. I HEAR A CLING CLUNK SOUND AND ABS LIGHT COMES ON AND THEN A LOUD BANG AND JEEP DOES NOT WANT TO GO. I PULLED OVER RIGHT AWAY I SMELL A AWFUL SMELL. SO I SHUT MY TRUCK OFF. CALLED MY HUSBAND AND LEAVE MY TRUCK AND GET A RIDE TO DENTAL APPOINTMENT. WE CALLED A TOW TRUCK NEXT DAY TO HAVE IT TOWED TO AUTO REPAIR SHOP. I GET A CALL TWO DAYS LATER STATING MY EMERGENCY BREAK SYSTEM HAD FAULTED AND ENGAGED IT'S SELF SNAPPING MY AXEL, SPEED SENSOR AND BREAK ROTOR. ALL OF THESE THINGS WERE RIPPED AND EVERYTHING WILL NEED TO BE REPLACED DUE TO EMERGENCY BREAK SYSTEM FAILURE. IF I HAD BEEN GOING ON THE HIGH WAY AT HIGH WAY SPEEDS I COULD HAVE FLIPPED MY VEHICLE WITH ME AND MY CHILDREN. THIS ISSUE NEEDS TO BE REPLACED BY THE MANUFACTURER DO TO IT BEING FAULTY EMERGENCY BRAKE SYSTEM.

I PULLED INTO PARKING SPACE, FOOT ON BRAKE,( ZERO SPEED NATURALLY) AS I STARTED TO MOVE SHIFTER FROM DRIVE TO PARK, THE ENGINE ROARED AND JEEP ACCELERATED UP OVER CURB AND ~ 20FT TILL I HIT THE CORNER OF THE LA FITNESS BUILDING ( MY DESTINATION) ALL THE TIME WITH MY FOOT DEPRESSED VERY HARD ON THE BRAKE. DAMAGING FRONT BUMPER, GRILL , HEADLIGHT AND WINDSHIELD ON LEFT CORNER (DRIVER SIDE). I DEPLOYED ALL MY STRENGTH TO BRAKE DURING EVENT WITH NO EFFECT, TURNED OFF CAR, AND PUT IT IN PARK. AIR BAG DID NOT DEPLOY. 1-10-2019 AT ~ 8:45AM. CARROLTON TEXAS (75007 ) POLICE REPORT # 2019008855, OFFICER ELMORE # 680 FILED ON 1-10-2019. I CALLED HUFFINES JEEP DEALERSHIP TO INQUIRE IF ISSUES WITH SUDDEN ACCELERATION HAD BEEN REPORTED (OFFICER RECCOMEND I CHECK BEFORE I DRIVE TO THEIR REPAIR SHOP) BOB IN CUSTOMER SERVICE SAID HE DID NOT KNOW OF ANY ISSUES OR RECALLS. SO I SLOWLY DROVE WITH WARNING LIGHT ACTIVE AT ~ 20 MPH TO SHOP TO START REPAIRS (GEICO INS. CLAIM # 0529467460101044 )

I HAVE HAD THE CLUTCH REPLACED ONCE ALREADY AND IT IS NOW EXIBITING THE SAME ERROR AS BEFORE. THE CLUTCH WILL DEPRESS BUT NOT FULLY DISENGAGE FOR A PRPER AND SAFE SHIFT. THE VEHICLE IS IN MOTION AND THE CLUTCH DOES NOT FULLY DISENGAGE IF THE VEHICLE IA SITTING THE CLUTCH WILL DISENGAGE ON ONE OUT OF THREE PUMPS OF THE CLUTCH.

MY 2013 WRANGLER UNLIMITED HAS RECENTLY STARTED TO STALL WHILE DRIVING. IT HAPPENS RANDOMLY, 4 TIMES IN THE LAST 3.5 MONTHS - THE LATEST WAS TODAY AND YESTERDAY. IT STARTS AGAIN AFTER SITTING ABOUT 5-10 MINUTES OR DISCONNECTING THE BATTERY AND SEEMS TO DRIVE FINE OTHERWISE. NO LIGHTS GO OFF, IT JUST DIES AND I LOOSE POWER STEERING. THIS HAS HAPPENED IN LOWER GEARS AS WELL AS HIGHER. THE DEALERSHIP STATES THEY HAVE NEVER HEARD OF THIS PROBLEM AND ADVISED ME THAT THEY WOULD NOT BE ABLE TO DO MUCH SINCE NO DASH LIGHTS GO OFF. I HAVE BOUGHT A CODE READER AND NO CODES ARE THROWN. IT HAPPENED WHILE DRIVING ON A MAJOR HIGHWAY DOING 65-70 MPH WHILE IN THE MIDDLE LANE. THE CAR LITERALLY JUST SHUTS OFF WITH NO NOTICE. MY FAMILY COULD HAVE BEEN KILLED! IN SHORT...CAR WAS MOVING THEN SHUT DOWN FOR NO REASON.

MY JEEP WRANGLER IS STALLING AND ONCE I GET IT RESTARTED THE TRANSMISSION WILL JERK WHEN SHIFTING. I HAVE TAKEN IT TO MY LOCAL JEEP DEALER AND THEY WERE NOT ABLE TO LOCATE THE PROBLEM. WHEN THIS HAPPENS THE CHECK ENGINE LIGHT IS NOT COMING ON SO THEY CAN'T DIAGNOSE IT. THIS TYPICALLY HAPPENS WHEN IN REVERSE OR WHEN COMING TO A STOP IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES IN TRAFFIC. I AM AFRAID THIS WILL CAUSE AN ACCIDENT. THE REASON I TOOK IT TO THE DEALERSHIP, I WAS IN TRAFFIC AT A STOPLIGHT AND IT STALLED ON ME 5 TIMES BEFORE I COULD GET IT TO KEEP RUNNING. THIS HAS ALSO HAPPENED WHEN SITTING STILL AND IDOLING. I LOVE MY JEEP AND HAVE WANTED ONE SINCE I WAS A KID. I WAS VERY DISAPPOINTED THAT THE DEALERSHIP WAS NOT ABLE TO FIX THE PROBLEM. I FOUND ONLINE WHERE 2017-18 MODELS WERE HAVING THIS SAME ISSUE. MY WRANGLER IS A 2013 SPORT UNLIMITED. I THINK YOU SHOULD CONSIDER LOOKING INTO EXPANDING THIS RECALL TO INCLUDE OLDER YEARS. I AM ASKING FOR YOUR HELP TO FIX THIS ISSUE IN MY JEEP. PLEASE ADVISE MY LOCAL DEALERSHIP OF HOW TO FIND AND FIX THE ISSUE. PLEASE HELP BEFORE AN ACCIDENT IS CAUSED BY THIS PROBLEM.

PLEASE REFER TO NHTSA CAMPAIGN NUMBER: 18V524000. THIS IS HAPPENING TO MY JEEP. AT TIMES IT WOULD DO A QUICK "CHUG". OTHER TIMES IT HAS STALLED. AFTER ABOUT 25 MINUTES, I WOULD BE ABLE TO START THE JEEP. THIS BEGAN LAST NOVEMBER. THE MOST RECENT STALL WAS AUGUST 20, 2018.

BOTH TIMES MY PROBLEM OCCURRED I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70-75 MPH AND THE SWAY CONTROL AND CHECK ENGINE LAMP WOULD BOTH ILLUMINATE. THE VEHICLE WOULD GO INTO POWER DERATE MODE AND YOU COULDN'T ACCELERATE. HOOKED A DIAGNOSTIC CODE READER TO THE VEHICLE AND FOUND CHRYSLER TROUBLE CODES P0369, P2638, AND C121C. HAD TO DO WITH CAMSHAFT SENSOR, AND TRANSMISSION TORQUE REQUEST BEING DENIED. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANY PROBLEM. I HAVE FOUND MULTIPLE PEOPLE ON ONLINE JEEP FORUMS THAT HAVE HAD THE SAME ISSUE OCCUR. THE DEALERSHIP JUST HAD ME GO AND PICK UP MY VEHICLE EXACTLY AS IT WAS WHEN I BROUGHT IT IN. HOPING TO FIND OUT IF ANYBODY HAD THIS ISSUE AND ACTUALLY GOT IT FIXED. HAD THIS ISSUE OCCUR TWICE. ONE TIME WAS THE DAY THAT I BOUGHT THE VEHICLE 7/28/2018 AND THE SECOND WAS ON MY WAY TO THE DEALERSHIP ON 7/31/2018.

2013 JEEP WRANGLER HAD 72,000 HIGHWAY MILES, NEVER TOWED OR BEAT ON JEEP. WHILE DRIVING AT 70MPH ON HIGHWAY CAR SUDDENLY SWERVED VIOLENTLY TO RIGHT AND LEFT MULTIPLE TIMES, ALMOST FLIPPED OVER. HAD IT TOWED TO BELLE TIRE AND FOUND RIGHT REAR AXEL WENT OUT, AFFECTED CALIPERS AND BRAKES ALL HAD TO BE REPLACED. I WAS LESS THAN 2 MONTHS OUT OF POWERTRAIN, CALLED THEY WONT REIMBURSE SINCE IT WAS NOT REPAIRED AT JEEP DEALER. THE CAR ABS/TRACKTION CONTROL LIGHTS WENT ON, HARDLY WENT FORWARD DUE TO BRAKES LOCKED UP AND SMELLED LIKE IT WAS BURNING, ACTUAL RIGHT REAR RIM TOO HOT TO TOUCH, WOULDN'T EVEN MOVE IN GEAR UNLESS GASSED IT. NEVER HAD A WARNING, REAR BRAKES HAD JUST BEEN REPLACED TWO MONTHS EARLIER.

NUMEROUS EVENTS OF SUDDEN STALLING OF VEHICLE AT HIGH SPEED IN DRIVE, AT LOW SPEED IN DRIVE AND REVERSE; CREATING A VERY DANGEROUS SITUATION INVOLVING NEAR-MISS REAR END COLLISIONS. CAN TAKE UP TO 15 MINUTES TO RESTART ENGINE. ENGINE SOMETIMES APPEARS TO RESTART WITH A TICKING SOUND, HAS NO POWER AND AUTOMATIC TRANSMISSION CAN'T BE SHIFTED INTO DRIVE OR REVERSE. OTHER TIMES, ENGINE STARTS AND TRANSMISSION CAN BE SHIFTED INTO DRIVE OR REVERSE, BUT GEARS DO NOT ENGAGE. NUMEROUS EVENTS, AS COMMON AS STALLING EVENTS, INVOLVING SUDDEN AND SOMETIMES VIOLENT SHOCKS TO THE DRIVETRAIN, WHICH HAPPEN AT ALL SPEEDS, USUALLY WHEN ACCELERATING. EVERYONE KNOWS THIS IS A TIPM ISSUE, WITH SERIOUS SAFETY IMPLICATIONS RELATED TO THE POTENTIAL FOR HIGH SPEED REAR END COLLISIONS BY FOLLOWING VEHICLES, THAT CHRYSLER AND THE NHTSA HAVE NOT TAKEN ADEQUATE ACTION TO REMEDY EXCEPT ON LIMITED AFFECTED VEHICLE TYPES. SUBSTANTIAL INFORMATION EXISTS ON THIS KNOWN ISSUE, INCLUDING INFORMATION AND DOCUMENTATION SUBMITTED TO CHRYSLER AND NHTSA. THIS PARTICULAR VEHICLE WAS PURCHASED NEW, STARTED TO EXHIBIT THIS SERIES OF PROBLEMS AT THE BEGINNING OF 2018 AFTER 60,000+ MILES, AND HAS BEEN BACK AND FORTH TO THE DEALER MULTIPLE TIMES. THERE ARE NO RECORDED ERROR CODES ACCORDING TO THE DEALER. THE FUEL PUMP RELAY HAS BEEN REPLACED BY DEALER, SUPPOSEDLY, WHICH WAS THE LATEST UNSUCCESSFUL ATTEMPT AT SOLVING THE PROBLEM? PRIOR TO THAT WORK WAS PERFORMED ON THE TRANSMISSION, SUPPOSEDLY, WHICH ALSO DID NOT SOLVE THE PROBLEM? PRIOR TO THE CURRENT SYMPTOMS, TWO UNEXPLAINED DEAD BATTERY EVENTS OCCURRED. NOW, READILY FOUND INFORMATION SHOWS A LINK WITH TIPM AND FUEL PUMP RELAY FAILURES THAT ALLOW THE FUEL PUMP TO RUN AND DRAIN THE BATTERY AFTER TURNING OFF THE IGNITION. HOW MANY MORE REPORTS TO NHTSA WILL IT TAKE TO RESPONSIBLY ADDRESS THIS VERY SERIOUS POTENTIAL REAR COLLISION SAFETY ISSUE RELATED TO THE TIPM?

NO HEAT! CLOGGED HEATER CORE! GRIT AND SLIME IN DIRTY/DISCOLORED OEM COOLANT (10 YR/150K MILE RATED). NEVER TOUCHED OR ADDED TO, UNLESS UNDOCUMENTED BY DEALER. THIS IS OUR FAMILY VEHICLE THAT MY WIFE/KIDS USE DAILY, AND IT IS ABOUT 10F HERE IN VT RIGHT NOW. VERY COMMON CHRYSLER ISSUE APPARENTLY AND DEALER DOES NOTHING BUT ATTEMPT TO FLUSH MULTIPLE TIMES WHICH DOES NOT SOLVE THE PROBLEM AND IS A HUGE INCONVENIENCE! I AM STILL UNDER 5 YR/100K POWERTRAIN WARRANTY, SINCE WHEN IS COOLING SYSTEM NOT PART OF POWER TRAIN? HEAT WAS REDUCED LAST WINTER, THIS WINTER VIRTUALLY NONE. DANGEROUS TO CONSTANTLY CLEAR THE WINDSHIELD WITH NO DEFROST! THIS NEEDS TO BE A RECALL

IS NOT SHIFTING INTO GEAR WHILE DRIVING IT-WAS TOLD MY ANOTHER MECHANIC THAT IS READING AS A SHIFT CONTROL MODULE ISSUE UNDER DIAGNOSTIC TESTING MACHINE- SHOULD BE COVERED BY POWER TRAIN WARRANTY- VEHICLE ONLY HAS 69K MILES- CALLING CHRYSLER JEEP

STALLS OUT WHEN DRIVING. TRANSMISSION JUMPS OUT OF GEAR. PRESS ON GAS DOESN'T MOVE. HAPPENS OUT OF NOW WHERE. VERY SCARY DRIVING THE VEHICLE. TOOK IT TO DEALER AND THEY CAN'T "DUPLICATE" THE ISSUE. I HAVE DID MY OWN RESEARCH AND FOUND THIS IS A VERY COMMON ISSUE WITH THIS YEAR OF WRANGLER. MANY HAVE HAD THE SAME COMPLAINT AND DEALER COULDN'T DUPLICATE. MY ISSUE HERE IS THAT WHEN YOU KNOW THAT SOMETHING IS WRONG WITH YOUR CAR AND THE DEALER CAN'T DUPLICATE THE ISSUE AND SEND YOU ON YOUR WAY KNOWING THIS CAN CAUSE AN ACCIDENT. I HAVE FOUND THIS BELOW LINK WITH THE SAME ISSUE FROM OTHER OWNERS HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/WRANGLER/2013/ENGINE/ENGINE_STALLS_DIES_WHILE_DRIVING.SHTML

VEHICLE FIRST STARTED HAVING ISSUES MOVING INTO DRIVE OR REVERSE A COUPLE OF TIMES. VEHICLE THEN STARTED STALLING AT TRAFFIC LIGHTS. VEHICLE ALWAYS STARTS BACK UP, BUT SOMETIMES DOES NOT CHANGE INTO DRIVE IMMEDIATELY. RESTARTING/SHIFTING INTO MANUAL MODE WORKS. VEHICLE FINALLY STARTED LOSING POWER INTERMITTENTLY WHILE DRIVING/ACCELERATING CAUSING IT TO JERK SIGNIFICANTLY WHILE DRIVING. IT MOSTLY HAPPENS AT LOWER GEARS WHILE ACCELERATING FROM STOP.

JEEP KEEPS SHUTTING OFF WHILE DRIVING. RECENTLY REPLACED THE CPM AND TIPM. ISSUE STILL HAPPENING. LOCAL DEALERSHIP WILL NOT ASSIST UNLESS IT THROWS A CODE...

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING, THE VEHICLE LOST POWER. OCCASIONALLY, THE VEHICLE WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/26/2017*CT *CN

MY NEW TO ME, BUT STILL UNDER FACTORY WARRANTY, JEEP WRANGLER SAHARA 2DR, CAUGHT FIRE AND BURNED THE DAY I GOT IT. IT HAD BEEN DRIVEN 250KMS FROM THE JEEP DEALER TO ME, THEN PARKED UNTIL THE EVENING. I TOOK IT FOR A DRIVE FOR ABOUT 40KM WITHOUT INCIDENT, PARKED, AND HAD DINNER WITH A FRIEND. AFTER DINNER, I USED THE REMOTE START TO TEST IT, UNLOCKED IT, AND GOT IN AND DROVE OFF. I STOPPED AT A STORE A MINUTE UP THE ROAD, LEFT IT IDLING, AND CAME OUT TO FIND MY CHECK ENGINE LIGHT FLASHING. I CYCLED THE IGNITION, AND THE LIGHT WENT OUT. I PROCEEDED TOWARDS HOME, BUT TWO MINUTES LATER THE LIGHT CAME BACK ON, FOLLOWED BY A VERY LOUD BANG, THEN THEN THE SMOKE FROM THE HOOD. I WAS TRAVELLING AT ABOUT 10KM/HR IN A NEIGHBOUTHOOD HAVING JUST TURNED FROM A STOP. MY VEHICLE CAME TO A STOP, MY PASSENGER AND I JUMPED OUT, CALLED 911, AND WATCHED AS A FIRE COMING FROM WHAT APPEARED TO BE THE PASSENGER SIDE, WITH SOMETHING DRIPPING AND BURNING AS WELL, CONSUMED THE FRONT OF THE JEEP. I NOTIFIED THE DEALERSHIP AND JEEP CANADA BUT HAVE YET TO RECEIVE RESPONSES. INSURANCE DEEMED IT A TOTAL LOSS. I'D OWNED THE VEHICLE FOR 8 HOURS. IT HAD 50,000KMS ON THE ODOMETER, AND ONE OUTSTANDING RECALL (14V-631) THAT WASN'T DONE PRIOR TO DELIVERY TO ME.

WHEN ROUTINE MAINTENANCE WAS BEING PERFORMED AT THE DEALER THE TRANSMISSION CASE BROKE AROUND A PORTION OF THE CASE WHERE ONE OF THE TRANSMISSION OIL PAN BOLTED ON. ONE OF THE MECHANICS COMMENTED THAT THIS PORTION OF THE TRANSMISSION CASE APPEARED THIN. THE TRANSMISSION CASE WAS SENT BACK TO THE FACTORY BY THE DEALER. I BELIEVE THIS FAILURE OF THE METAL OF THE TRANSMISSION CASE IS DANGEROUS DUE TO THIS BEING A "TRAIL RATED" VEHICLE AND BEING INTENDED FOR EXPOSURE TO OFF ROAD CONDITIONS AND THIS PART FAILURE BEING ESPECIALLY DANGEROUS UNDER THESE CONDITIONS AND, OF COURSE, IF IT WERE TO FAIL IN REGULAR DRIVING. IT IS MY BELIEF THAT IF THIS FAILURE WERE TO OCCUR WHILE DRIVING THE VEHICLE COULD LOOSE POWER AND THUS LOOSE CONTROL AND UNDER OFF ROAD CONDITIONS COULD CREATE A VERY PRECARIOUS AND ESPECIALLY DANGEROUS CONDITION. *TR

I WAS IN MOTION DRIVING MY JEEP RUBICON OFF ROAD IN 4WD HIGH AND WAS HEADING DOWN A STEEP SLOP AND WHILE SHIFTING MY 6 SPEED MANUAL TRANSMISSION FROM 3RD TO 2ND THE GEAR SHIFT ARM PULLED OF ITS MOUNT. DUE TO THE SHIFT ARM ASSEMBLY COMING OFF, I MISSED 2ND GEAR AND ENDED UP STUCK IN NEUTRAL. BEFORE I REALIZED EXACTLY WHAT HAPPENED I HAD TRAVELED ABOUT 20 YARDS FREEWHEELING. DUE TO THE SPEED INCREASE I HAD TO APPLY MY BRAKES WHICH THEN CAUSED THE JEEP TO SLIDE SIDEWAYS. I WAS ABLE TO GAIN CONTROL AND RIDE THE BRAKES DOWN TO THE BOTTOM OF THE SLOPE WHERE I INVESTIGATED WHAT HAPPENED AND THEN HAD TO MAKE TEMPORARY REPAIRS AS I WAS STUCK IN A RAVINE WITH NO EASY WAY OUT. AFTER A COUPLE OF HOURS ATTEMPTING TO GET THE SHIFT ASSEMBLY REINSTALLED I WAS ABLE TO DRIVE OUT OF THE RAVINE AND BACK TO CAMP TO IMPROVE THE TEMP REPAIR. I DID NOT DRIVE THE JEEP AGAIN THAT WEEKEND UNTIL I WAS READY TO HEAD HOME. I DROVE IT THE 280 MILES HOME WITH THE TEMPORARY REPAIR IN PLACE. *TR

JEEP RANDOMLY STALLS AND ENGINE DIES WHILE DRIVING. JEEP HAS REPLACED O2 SENSOR, PCM AND TIPM. PROBLEM IS STILL OCCURRING. VERY DANGEROUS TO DRIVE NOT KNOWING WHEN THE ENGINE WILL QUIT WORKING. PROBLEM STARTED OCCURRING AROUND 45000 MILES AND IS STILL OCCURRING

VEHICLE STALLS AT RANDOM TIMES BUT MOST OFTEN WHEN PUTTING INTO REVERSE AFTER SITTING FOR A WHILE. IT HAS STALLED WHILE DRIVING ON MAJOR ROADS WHICH COULD HAVE BEEN LIFE THREATENING. THE TRANSMISSION ALSO SHIFTS VERY JERKY AT TIMES FOR NO REAL REASON. THE WINDSHIELD WIPERS WILL COME ON RANDOMLY AND USUALLY SEEM TIED TO TURN ON THE TURN SIGNALS WHICH HAPPEN TO BE ON THE OTHER CONTROL KNOB. LIGHTS WILL DIM ON NAV/RADIO WHEN WINDSHIELD WIPERS ARE TURNED ON. I WOULD SAY THERE IS AN OBVIOUS ELECTRICAL/COMPUTER ISSUE THAT MUST BE CAUSING THESE THINGS TO HAPPEN. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS. *TR

2 ISSUES WITH MY 13 WRANGLER UNLIMITED 1ST ... ENGINE TEMP GETS UP TO ABOUT 80 PERCENT OF THE GUAGE. I HAVE HAD IT IN 3 TIMES THEY REPLACED THE WATER PUMP TWICE AND STILL SAME ISSUES. THEY HAVE REPLACE THERMOSTAT COOLANT FLUSH ECT. THE DEALER CONNOT FIND OUT WHATS WRONG. I HAVE RESORTED TO ADDING A SECONDARY COOLANT FAN AND IT HELPS A BIT BUT ITS STILL A PROBLEM IVE HAD SINCE A YEAR FATER BUYING IT. 2ND ... THE TRANSMISSION(AUTOMATIC) WHEN GOING UP ANY KIND OF INCLINE IT DOES NOT WANT TO SHIFT UNTILL ABOUT 6K RPMS. I HAVE HAD IT IN FOR THIS ALSO AND DEALER CLAIMS NOTHING THEY CAN FIND.

TRANSMISSION STALLED ON FREEWAY GOING 65 MPH. LUCKY TO BE ALIVE. COASTED OFF OF FREEWAY IN NICK OF TIME. THIS SHOULD NOT HAPPEN, HOW MANY OTHERS HAVE HAD THIS DEATH DEFYING EXPERIENCE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 40 MPH, THE VEHICLE JERKED WITHOUT WARNING AND STALLED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 04/07/16*LJ CONSUMER STATED IT IS COMPLETELY BROKE UPDATED 05/29/18*JB

MY JEEP ENGINE STALLED COMPLETELY. I WAS TAKING OFF FROM A STOP LIGHT ON A 4 LANE HIGHWAY AND IT STALLED WITH NO WARNING. I WAS ABLE TO ROLL TO A SIDE ROAD. I WAITED 5 MINS AND I WAS ABLET TO START IT BACK UP, REPLACED WHAT I THOUGHT WAS THE BATTERY. 3 DAYS LATER WAS ON A BUSY INTERSTATE IN DOWNTOWN MIAMI AND IT COMPLETELY STALLED AGAIN. IN THE MIDDLE OF A BUSY 6 LANE HIGHWAY, I WAS VERY LUCKY TO GET THROUGH THE TRAFFIC AND ROLL INTO THE MEDIAN. I WAITED 5 MINUTES AND WAS ABLE TO START IT AGAIN. DROVE DIRECTLY TO DEALERSHIP THAT SAID IT WILL TAKE WEEKS TO FIX. ALSO HAVE ISSUE WITH LURCHING TRANSMISSION AT BETWEEN 1500 TO 1600 RPM. IT CLUNKS INTO THE NEXT GEAR. ALSO, GETTING ELECTRICAL ISSUES WITH CIGARRETE LIGHTER. WHEN USING A CHARGER IN CIGARRETE LIGHTER THE RADIO DOES NOT WORK, IT BECOMES JUST STATIC.

WHILE CLIMBING A ROCKY GRADE IN 4 WHEEL DRIVE LOW, THE TRANSMISSION SLIPS, PAUSES AND SLOWS DOWN, THEN SUDDENLY CATCHES AND LURCHES FORWARD. THIS HAS BECOME DANGERIOUS AS WE TRAVEL ON NARROW ROADS WITH DROP OFFS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST FEW MONTHS.

VEHICLE CLIPPED/RUBBED ON A ROCK ON THE SIDE OF A PUBLIC ROAD WHILE TRAVELING APPROXIMATELY 30-35MPH IN A NEAR STRAIGHT LINE. NO DAMAGE AT ALL TO WHEELS, TIRES , BALL JOINTS, CONTROL ARMS, OR OTHER BRACKETRY. AXLE HOUSING CRACKED OPEN AND CAUSED THE VEHICLE TO LOSE CONTROL AS THE STEERING SYSTEM NO LONGER CAN WORK FROM THIS BREAK. UPON RESEARCH OF THE JEEP WRANGLER JK MODEL AXLE HOUSING FAILURES, THERE APPEARS TO BE MANY DOCUMENTED CASES OF THE FAILURE. MAJOR AUTOMOTIVE PUBLICATIONS HAVE WRITTEN ABOUT THE KNOWN WEAKNESS AND FAILURES OF THIS AXLE HOUSING AND MANY AFTERMARKET COMPANIES SELL PRODUCTS TO REINFORCE THE AXLE HOUSING. THE DAMAGE TO MY THIS VEHICLE APPEARS TO BE IN THE EXACT SAME PLACE AS OTHERS FOUND ONLINE.

FOLLOWING THE RECALL NUMBER N28/NHTSA 13V-234 AND P61/NHTSA 14V-631 I TOOK MY CAR TO POTAMKIN'S PLANET DODGE CHRYSLER JEEP DEALER IN MIAMI FLORIDA 33172 ON MARCH 13, 2015. THEY LEFT THE CAR THERE FOR ONE DAY AND THEY GAVE ME THE RECEIPT STATING "TRANSMISSION OIL COOLER TUBE - REPLACE POWER STEERING TUBE, INSPECT TRANSMISSION OIL COOLER TUBE, INSTALL PROTECTIVE SLEEVE AND BLEED POWER STEERING SYSTEM" AND ALSO "HEATED POWER SIDE VIEW MIRROR WIRE HARNESS - REPAIR INSTALL NEW MIRROR CONNECTORS AND WATER SHIELDS." I INSPECTED THE CAR MYSELF AFTER PICKUP AND I NOTICED NONE OF THE REPAIRS WERE DONE. I WENT BACK TO THE DEALER ON MARCH 21, 2015 AND I SPOKE WITH THE SERVICE DEPARTMENT MANAGER, [XXX]. THE CAR WAS INSPECTED AGAIN AND, IN FACT, NO WORK HAD BEEN DONE. THEY THEN INSTALLED THE SLEEVE IN THE TRANSMISSION OIL COOLER TUBE AND HE TOLD ME IT WAS THE ONLY WORK NEEDED. SO THE PREVIOUS INFORMATION ON MARCH 13, 2015 WAS FRAUDULENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN I GO TO THE GAS STATION TO FUEL UP, I ENGAGE THE PUMP LOCK LEVER SO THE PUMP WILL FILL UP AND SHUT OFF AUTOMATICALLY WHEN MY GAS TANK IS FULL. UNFORTUNATELY, THE FUEL PUMP DISENGAGES TOO LATE, AND AN UNBELIEVABLY EXCESSIVE AMOUNT OF FUEL WILL SPURT OUT, CASCADING DOWN THE SIDE OF MY VEHICLE. 2 DIFFERENT DEALERSHIPS HAVE ATTEMPTED TO RESOLVE THE ISSUE, YET THE PROBLEM PERSISTS. I HAVE FILLED UP AT GAS STATIONS ACROSS NO LESS THAN 10 DIFFERENT STATES - FROM THE WEST COAST TO THE NORTHEAST; WITH A VARIETY OF FUEL PUMP STYLES; AMID VARIOUS TEMPERATURES; YET THE ONLY VARIATION IS THE VELOCITY WITH WHICH THE FUEL SPRAYS FROM THE PUMP. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT LOW SPEEDS, THE ENGINE FAILED TO ACCELERATE WHEN SHIFTED FROM FIRST GEAR TO A HIGHER GEAR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/09/15*LJ

VEHICLE WAS IN PARK, WHEN I PUT IT INTO DRIVE, THE ENGINE SHUT OFF. DID THIS 4 TIMES BEFORE I WAS ABLE TO KEEP IT GOING. GOT DOWN THE ROAD, AND WHEN I STOPPED AT THE STOP SIGN, ENGINE QUIT AGAIN. ALSO JEEP WOULD NOT GO INTO DRIVE IT WAS STUCK IN NEUTRAL. AFTER SEVERAL ATTEMPTS, JEEP WENT INTO DRIVE. FROM THERE EVERY TIME THE VEHICLE STOPPED THE ENGINE WOULD STALL. NO CHECK ENGINE LIGHTS CAME ON, NO WARNINGS NO NOTHING. *TR

THE HILL START ASSIST MALFUNCTIONS CONSTANTLY, THIS CAN STALL THE ENGINE WHEN STARTING OUT IN TRAFFIC AND CAUSE EXCESSIVE WARE ON THE BRAKES AND CLUTCH. THERE ARE 2 SWITCHES THAT TELL THE COMPUTER WHEN THE CLUTCH PEDAL IS PRESSED. ONE WHEN YOU FIRST START TO PRESS IN THE CLUTCH AND ANOTHER THAT TELLS THE COMPUTER WHEN THE CLUTCH IS PRESSED IN ALL THE WAY. THE HILL START ASSIST IS PROGRAMMED TO USE THE SWITCH THAT TELLS THE COMPUTER WHEN YOU FIRST START TO PRESS IN THE CLUTCH INSTEAD OF THE SWITCH THAT TELLS THE COMPUTER WHEN THE CLUTCH PEDAL IS FULLY PRESSED. THIS CAUSES THE BRAKES TO STAY LOCKED UP EVEN AFTER THE CLUTCH IS FULLY ENGAGED WHEN STARTING ON A HILL. THE COMPUTER NEEDS TO BE REPROGRAMMED TO RELEASE THE BRAKES AS SOON AS YOU START TO RELEASE THE CLUTCH PETAL BEFORE THE CLUTCH FULLY ENGAGES. THE HILL START ASSIST SHOULD USE THE SAME SWITCH THAT TELLS THE COMPUTER THE CLUTCH IS FULLY PRESSED WHICH IS THE SAME SWITCH THAT IS USED TO PREVENT THE VEHICLE FROM STARTING IN GEAR AND NOT THE SWITCH THAT TELLS THE COMPUTER WHEN THE PEDAL IS LIGHTLY PRESSED WHICH IS THE SWITCH THAT TURNS OFF THE CRUISE CONTROL. *TR

THE AFFECTED PARTS IN MY 2013 JEEP WRANGLER UNLIMITED IS THE TRANSMISSION (MILEAGE 27,200). THIS EVENT HAS OCCURRED SEVERAL TIMES SINCE THE FIRST TIME IT WAS TAKEN INTO THE DEALERSHIP IN APRIL 2014. I WILL BE DRIVING AND THE VEHICLE WILL NOT SHIFT INTO GEAR (I HAVE AN AUTOMATIC TRANSMISSION). DOESN'T MATTER HOW FAST OR SLOW I AM GOING OR IF I AM ON FLAT AND HILLY ROADS. I WILL HAVE TO PUNCH THE GAS AND ACCELERATE TO 60-65 MPH BEFORE THE GEAR SHIFTS. IT SCARES ME ESPECIALLY WHEN I AM ONLY DRIVING 30-40 MPH. THE RPM'S WILL BE UP TO 5000 AND FINALLY THE VEHICLE WILL SHIFT GEARS. THE FIRST TIME IT WAS SERVICED FOR THE PROBLEM (APRIL 3, 2014) THE MECHANIC DID HAVE THE PROBLEM HAPPEN TO HIM WHEN DRIVING MY VEHICLE. THEY FOUND A VACUUM HOSE DISCONNECTED FROM THE AIR-INLET ELBOW. ONCE THEY FIXED THAT IT SEEMED LIKE THE PROBLEM SUBSIDED BRIEFLY(3 WEEKS) THEN RIGHT BACK TO GEARS NOT SHIFTING. I HAVE TAKEN BACK TO THE DEALERSHIP 2 OTHER TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG, OF COURSE!!! I LOVE MY JEEP, BUT FEEL VERY UNSAFE WHEN DRIVING IT. I AM NOT SURE WHAT I SHOULD DO NOW, ESPECIALLY WITH THE MECHANIC SAYING HE CANT FIND ANYTHING WRONG. *TR

SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. I CALLED AS SOON AS I GOT THE RECALL NOTICE. THE DEALER TOLD ME TO CALL BACK IN A MONTH OR SO BECAUSE THE ITEM(S) WERE BACK ORDERED! I AM CALLING APPROXIMATELY 1 1/2 MONTHS LATER. THE PART(S) IS NATIONALLY BACK ORDERED! I CALLED TODAY, 8/14/2014 AND IT IS STILL BACK ORDERED!!!! WHAT AM I SUPPOSED TO DO, CONTINUE DRIVING THE VEHICLE WITH THE RISK OF CRASHING?! *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING)BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL WAS REPORT ON JUNE OF 2013 AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,529. UPDATED 8/27/14*CN THE CONSUMER STATED THAT THE DEALER ADVISED THE CAUSE OF THE FAILURE WAS A FAULTY OIL PUMP. IT WAS REPLACED. THIS FIRST TIME THE FAILURE OCCURRED IT WAS ADVISED THAT THE CPU NEEDED TO BE REFLASHED. UPDATED 09/17/14 *JS

I RECEIVED THE RECALL N28 EARLY THIS YEAR, I CALL THE DEALER AND THEY DON'T RECEIVED THE PART AT THIS DAY ("THE FACTORY DON'T SEND THE PART TO US (DEALER) FOR COMPLETE THE RECALL"), 7 MONTH AND THE PROBLEM ISN'T REPAIRED. FOR ALL CHRYSLER DEALERS IN PUERTO RICO. *TR

I KEEP RECEIVING N28 SAFETY RECALL NOTICES, AND EVERY TIME I CALL MY DEALER TO SCHEDULE AN APPOINTMENT, THEY INFORM ME THAT CHRYSLER IS NOT SENDING THEM ENOUGH PARTS AND I AM ON A WAITING LIST. IT HAS BEEN AT LEAST 8 MONTHS AND I HAVE STILL NOT HAVE THE SERVICE DONE TO CORRECT THIS RECALL. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 16,052.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE MANUAL CLUTCH FAILED TO SWITCH GEARS. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER REPLACED THE CLUTCH. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,858.

RECALL N28 WAS ISSUED IN SEPTEMBER 2013 BUT PARTS ARE STILL NOT AVAILABLE AT MY DEALER, THEY SAID CHRYSLER ONLY GIVES THEM 2-3 REPLACEMENT PARTS PER MONTH AND THEY HAVE 100+ ON THE WAITING LIST SO I MAY NEVER GET THE PART FIXED. *TR

RECALL OF THE TRANSMISSION COOLING TUBE. CALLED SEVERAL TIMES TO BE TOLD THE FACTORY IS RELEASING A LIMITED AMOUNT OF REPAIR PARTS. IT'S BEEN MONTHS SINCE THE FIRST CALL. *TR

NOTIFIED CHRYSLER ON 12/20/13 ABOUT TRANSMISSION OIL COOLER TUBE RECALL. HAVE CHECKED IN THREE TIMES TO SEE IF PART IS AVAILABLE. NO PARTS ARE AVAILABLE FOR RECALL REPAIR. SERVICE DEPT. SAYS I AM ON LIST SO WHEN PART ARRIVES I WILL BE CALLED. APPROXIMATELY I HAVE BEEN WAITING ALMOST 6 MONTHS WITH NO CALL YET. JUST CALLED TODAY AND STILL NO PARTS AVAILABLE. *TR

CHRYSLER HAS RECALLED MY JEEP: SAFETY RECALL N28/NHTSA 13V-234, TRANSMISSION OIL COOLER TUBE. MY DEALER LUCAS CHRYSLER AND JEEP, 1624 NEW JERSEY 38, LUMBERTON, NJ 08048, TOLD ME THAT CHRYSLER ISSUES ONE PART FOR THIS RECALL EVERY 2 WEEKS. THEY ALSO TOLD ME THAT THEY HAVE A LIST OF OVER 25 CUSTOMERS WHO NEED TO HAVE THIS RECALL PERFORMED. AT THAT RATE IT WOULD TAKE ME CLOSE TO A YEAR TO HAVE THIS DANGEROUS CONDITION CORRECTED. I DRIVE 120 MILES/DAY TO AND FROM WORK. THIS DANGEROUS CONDITION IS UNACCEPTABLE. *JS

THIS IS SPECIFICALLY REGARDING THE N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE RECALL. WE HAVE WAITED FOR PERHAPS A YEAR FOR THE SPECIFIED PART TO BE DELIVERED TO THE DEALER. I AM NOW FACED WITH MOVING OVERSEAS WITH THE MILITARY AND CANNOT SHIP MY VEHICLE UNTIL ALL RECALLS ARE REMEDIED. THIS IS UNACCEPTABLE. *TR

APPX. NINE MONTHS AGO I RECEIVED A RECALL FOR THE TRANSMISSION OIL COOLER TUBE(N28 / NHTSA 13V-234) I WENT TO DON AVEE DEALER IN PLACENTIA,CA. THEY PUT ME ON A WAITING LIST. I CHECKED WITH THEM THREE OR FOUR MONTHS AGO AND THEY TELL ME THAT JEEP WILL NOT SEND OUT ENOUGH PARTS TO REPAIR THE PROBLEM. I`VE BEEN TOLD WHEN JEEP SENDS THE DEALER THE PART THEY WILL CONTACT WHO EVER IS NEXT ON THE WAITING LIST. *TR

JEEP ISSUED A RECALL LAST JULY 7, 2013, OVER 10 MONTHS AGO, REGARDING THE TRANSMISSION OIL COOLER TUBE, SAFETY RECALL N28/NHTSA 13V-234. I HAVE ATTEMPTED NUMEROUS TIMES SINCE THEN TO SET UP AN APPOINTMENT AT MY LOCAL JEEP DEALER, BOERNE DODGE CHRYSLER JEEP IN BOERNE TX, TO HAVE THIS RECALL PERFORMED AND I HAVE BEEN TOLD EACH TIME THAT THEY DO NOT HAVE THE PARTS TO DO THIS RECALL. THEY WENT ON TO STATE THAT THEY HAVE RECEIVED, AND CONTINUE TO RECEIVE, A VERY LIMITED NUMBER OF THE PARTS REQUIRED FOR THIS RECALL AND THAT I SHOULD PUT MY NAME ON THEIR WAITING LIST FOR THE RECALL PARTS. I PLACED MY NAME ON THE LIST 6 MONTHS AGO BUT HAVE YET TO RECEIVE A PHONE CALL. I CALLED THE CHRYSLER GROUP RECALL CENTER AT 800-853-1403 AND THE CUSTOMER SERVICE REP TOLD ME THE SAME THING THE DEALER DID, THAT THEY HAD VERY LIMITED PARTS AND THAT THEY WERE UNABLE TO DO ANYTHING ABOUT IT AT THIS TIME. I WOULD REQUEST THAT THIS MATTER BE LOOKED INTO, THE RECALL STATES THAT THIS DEFECT MAY INCREASE THE RISK OF A CRASH. SINCE I PLANNED ON LEAVING ON AN EXTENDED TRIP IN THIS VEHICLE I AM HESITANT TO TAKE THAT INCREASED RISK. THANK YOU *TR

BEEN NOTIFIED THREE TIMES BY CHRYSLER GROUP LLC IN MI USA OF SAFETY RECALL ON THIS NEW WRANGLER AND TO CALL DEALER FOR APPOINTMENT... HAVE CALLED THREE OR FOUR TIMES IN PAST MONTHS SINCE FIRST LETTER AND HAD VARYING RESPONSES... HAVE TO ORDER PARTS, TOOK MY NAME AND NUMBER, WILL SEND YOU A LETTER, WILL CALL, ETC. ALL IN PAST SEVERAL MONTHS. HERE IT IS NEAR SUMMER SEASON AND NO FIX FOR THE WRANGLER. WHAT ARE MY ALTERNATIVES HERE???? BOUGHT SEVERAL WRANGLERS FROM THIS DEALER SO NOT SURE IT'S THEIR DOINGS???? THANKS.... *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

ADVISED OF A RECALL CONCERNING AN ISSUE WITH A TRANSMISSION OIL COOLER LINE. WENT TO DEALERSHIP TO HAVE REPAIR MADE, WAS TOLD THAT THE MANUFACTURE WILL ONLY SELL 2 OF THE NECESSARY PARTS TO THE DEALER PER MONTH! I WAS PUT ON A WAITING LIST. IT IS NOW ALMOST 6 MONTHS LATER AND THE REPAIR STILL CAN'T BE MADE. *TR

I HAVE NOW RECEIVED THREE RECALL NOTICES ON MY 2013 JEEP WRANGLER UNLIMITED. THESE NOTICES DESCRIBE A PROBLEM WITH THE TRANSMISSION THAT COULD RESULT IN CRASH IF NOT FIXED TIMELY. THE PROBLEM IS THAT CHRYSLER CORPORATION IS NOT PROVIDING THE DEALERSHIPS WITH THE PARTS NECESSARY TO FIX THE PROBLEM. WHY WOULD CHRYSLER NOT PROVIDE THE NECESSARY PARTS TO FIX A PROBLEM BEFORE A CRASH OR MAJOR TRANSMISSION PROBLEM. THE KNOWLEDGE OF THIS RECALL AND MY INABILITY TO GET IT FIXED IN SPITE OF SEVERAL ATTEMPTS TO SCHEDULE THE REQUIRED REPAIRS AT MY LOCAL DEALERS HAS CAUSED ME A GREAT DEAL OF STRESS AND ANXIETY AS THERE IS ALWAYS LURKING IN THE BACK OF MY MIND THE POSSIBILITY OF HAVING A CATASTROPHIC MECHANICAL PROBLEM RESULTING IN A SUDDEN CRASH AND POSSIBLY INJURY OR DEATH TO MY FAMILY AND ME. PLEASE RESOLVE THESE ISSUES IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED ON HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO ACCIDENT...YET. I HAVE RECEIVED 3 RECALL NOTICES IN THE MAIL FROM CHRYSLER REGARDING THE TRANSMISSION OIL COOLER TUBE - SAFETY RECALL N28/NHTSA/ 13V-234 OVER THE COURSE OF A YEAR. WITH EACH NOTICE I HAVE CALLED THE SUPERSTITION JEEP CHRYSLER DEALERSHIP WHERE I BOUGHT MY VEHICLE. EACH TIME I AM TOLD THEY WOULD HAVE TO ORDER THE PART AND THEN CALL ME BACK TO SCHEDULE THE REPAIR. THERE IS NEVER A CALL BACK. WITH TODAY'S 3RD NOTICE, I WAS AGAIN TOLD THE PART WAS NOT IN. THIS TIME THEY SAID THE PROBLEM IS THAT ONLY A VERY LIMITED NUMBER OF PARTS HAVE BEEN SHIPPED OUT AT A TIME. IT SEEMS WRONG OF THEM TO HOLD BACK ON SHIPPING THE PARTS IF THEY KNOW THEIR IS A POTENTIAL RISK TO OWNERS. PER THE RECALL NOTICE, I AM ISSUING THIS COMPLAINT. *TR

THIS IS COMPLAINT RELATED TO SAFETY RECALL NOTICE N28/NHTSA 13V-234 (TRANSMISSION OIL COOLER TUBE). LAST YEAR I HAD RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FROM CHRYSLER. AS INSTRUCTED IN RECALL NOTICE I SCHEDULED AN APPOINTMENT WITH DEALER- MAGNUSSENS DODGE CHRYSLER JEEP, LOCATED AT 1901 GRASS VALLEY HWY, AUBURN, CA 95603, PH (530)885-2900. ON 02/05/2014, I BROUGHT MY VEHICLE IN TO GET SAFETY RECALL REPAIRS DONE. MR. BRIAN EVANS #1028, WHO IS A SERVICE ADVISOR WITH MAGNUSSEN, STATED THEY DID NOT HAVE A REQUIRED PART. I FOUND THIS SITUATION RATHER STRANGE. TWO WEEKS BEFORE MY APPOINTMENT I WAS REASSURED THAT PART WOULD BE THERE. SINCE I WAS ALREADY THERE WITH MY VEHICLE I BROUGHT TO HIS ATTENTION UNRELATED TO SAFETY RECALL NOTICE MECHANICAL ISSUE (POSSIBLE SQUEAKING BELT NOISE). AFTER INSPECTION OF MY 2013 JEEP WITH 10K ON ODOMETER, THEY TOLD ME THAT IT NEEDS A NEW WATER PUMP? THEY REPLACED, FREE OF CHARGE, A WATER PUMP (INVOICE 189828). THEY HOLD MY JEEP IN THEIR SHOP FOR TWO DAYS. COMMUNICATIONS WITH SERVICE ADVISOR/DEPARTMENT WERE HORRIBLE. I HAVE TO SPEND SIGNIFICANT AMOUNT OF TIME JUST TO LOCATE AND CONTACT THEIR SERVICE MANAGER IN ORDER TO KNOW WHEN MY VEHICLE WILL BE READY FOR PICK UP. WHEN I FINALLY PICKED MY JEEP UP ON 02/07/2014 [XXX]. TOLD ME AGAIN THAT REQUIRED TRANSMISSION OIL COOLER TUBE WOULD BE THERE SOON. HE PROMISED THIS REPLACEMENT PART ??WILL BE RESERVED FOR MY VEHICLE?? AND HE WILL CONTACT ME AS SOON AS HE GETS IT??. HERE WE ARE IN THE BEGINNING OF MONTH MAY?. I AM STILL WAITING TO HEAR FROM MAGNUSSENS DODGE CHRYSLER JEEP. ALL MY ATTEMPTS TO CONTACT SAID SERVICE ADVISOR WENT NOWHERE. MOREOVER, THANKS TO MAGNUSSENS I AM DRIVING THIS UNSAFE JEEP EVERY DAY. AS OF TODAY NO PART REPLACEMENT MANDATED BY CHRYSLER RECALL WAS DONE. NOW WHAT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER NUMEROUS ATTEMPTS TO HAVE A RECALL REGARDING THE TRANSMISSION OIL COOLING TUBE REPAIRED I AM WRITING TO COMPLAIN REGARDING CHRYSLER CORPORATIONS EXTREMELY SLOW RESPONSE TO PROVIDE PARTS TO MY LOCAL DEALER. AFTER RECEIVING THE RECALL NOTICE, I CONTACTED MY LOCAL DEALER FOR THE REPAIR AT THE 3,500 MILE SERVICE. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DURING THE 7,000 MILE SERVICE VISIT I WAS TOLD THAT THE PARTS WERE BEING RATIONED BY CHRYSLER AND MY PARTS WOULD BE ORDERED. DURING THE REQUIRED ALIGNMENT VISIT AT 8,000 MILES, I WAS TOLD THAT THERE WERE 16 PEOPLE IN FRONT OF ME. I NEXT CONTACTED CHRYSLER TO COMPLAIN AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM AND WERE TRYING TO RECTIFY THE SITUATION. I NEXT EMAILED MY DEALER TO EXPRESS MY FRUSTRATION AND WAS TOLD THAT MY EMAIL WOULD BE SHARED WITH THE DEALERSHIP HIERARCHY. TWO DAYS AGO I RECEIVED MY THIRD RECALL NOTICE AND EMAILED THE DEALERSHIP AGAIN TO SEE IF THE PART HAS ARRIVED WITH NO RESPONSE. *TR

I HAVE A TRANSMISSION OIL TUBE COOLER RECALL, SAFTEY RECALL N28/NHTSA 13V-234. FOR THE BETTER PART OF 6 MONTHS I HAVE BEEN TRYING TO GET THE RECALL WORK DONE MY DEALER (PARK CHRYSLER JEEP, BURNSVILLE MN) TELLS ME I AM ON THE LIST BUT THEY DONT HAVE THE PARTS. *JS

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE A FAILURE.

ON SATURDAY, I RECEIVED THE SECOND NOTICE FOR RECALL ON MY VEHICLE (N28). I HAVE BEEN TRYING FOR MONTHS TO HAVE THIS REPAIR DONE AND THE DEALER HAS A LONG LIST OF CUSTOMERS WAITING FOR PARTS. I AM CURRENTLY NUMBER 30 ON THE LIST. ANOTHER LOCAL DEAL HAS 40 PEOPLE WAITING. THIS IS RIDICULOUS TO WAIT 6+ MONTH FOR REPAIR PARTS FOR A RECALL. THE RECALL WAS ANNOUNCED IN JUNE OF LAST YEAR AND THE DEALER IS GETTING 1 TO 2 SETS OF REPAIR PARTS A WEEK. *JS

I HAVE BEEN INFORMED BY MAIL THAT THERE WAS A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE. WHEN I CALL THE DEALERSHIP FOR SERVICE, I'M TOLD THEY DON'T HAVE THE PARTS, CAN ONLY ORDER 1 PART A MONTH AND THAT I WOULD HAVE TO WAIT.....BEEN OVER A YEAR NOW. *TR

I GOT A RECALL NOTICE, TOOK THE CAR IN SEVERAL MONTHS AGO. I TOOK MY CAR IN FOR INSPECTION TO DEALER (CHRYSLER, DODGE, JEEP) AND THEY CONFIRMED RECALL AND SAID THEY WOULD HAVE TO ORDER THE PART. DEALER NOW, TWO MONTHS LATER TELLS ME THE MANUFACTURER IS ONLY RELEASING 1 PART A WEEK FOR RECALL CORRECTION. THIS SEEMS TO BE A POOR WAY OF REPAIRING RECALLS AS THE RISK CONTINUES.. DOES CHRYSLER TAKE THESE THINGS SERIOUSLY? *TR

AFTER DISCONNECTING THE BATTERY FOR A PERIOD OF 24 HOURS, RECONNECTED THE BATTERY POSITIVE TERMINAL THEN NEGATIVE TERMINAL. TRIED TO START THE JEEP AND DASH READS HOTOIL, CHECK TPM SYSTEM, SWAY BAR LIGHT AND CHECK/SERVICE ENGINE LIGHT ON AND ENGINE WILL NOT START/ EVEN CRANK OVER. THE KEY FOB WILL NOT UNLOCK OR LOCK DOORS. THE LAST THING IS THAT CANT DISARM JEEP SECURITY SYSTEM. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE CURRENT MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT EVERY 14 DAYS. THE MANUFACTURE WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FOR THE TRANSMISSION OIL COOLER TUBE IN OCT. 2013. 5 MONTHS LATER I'M STILL BEING TOLD BY MY DEALER THAT I'M ON A WAITING LIST TO HAVE THIS TAKEN CARE OF. I DON'T KNOW WHAT THE NHTSA'S DEFINITION OF REMEDYING THIS DEFECT WITHIN A REASONABLE TIME IS, HOWEVER, 5 MONTHS DEFINITELY SEEMS EXCESSIVE TO ME FOR A RECALL THAT STATES "THE LOSS OF TRANSMISSION FUNCTION MAY INCREASE THE RISK OF A CRASH". *TR

RECEIVED NOTIFICATION FROM CHRYSLERSAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION REPORTS TRANSMISSION OIL COOLER TUBE CAN CAN WEAR AND LEAK AND CAUSE A FIRE-NOTICE WAS OCTOBER 2013-HAVE CONTACTED ZAPPONE CHRYSLER IN CLIFTON PARK, NY & CHRYSLER HOT LINE REPEATEDLY TO HAVE THIS CORRECTED-TODAY THE DEALER AGAIN TOLD ME SORRY WE GET ABOUT ONE KIT EVERY 2 WEEKS FROM CHRYSLER. IF CHRYSLER CANNOT REPAIR IMMEDIATELY I WOULD WANT THEM TO TAKE THE VEHICLE BACK & REFUND OUR PAYMENT. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR THE CONTACT RECEIVED THE NOTIFICATION SIX MONTHS PRIOR. THE MANUFACTURER ADVISED THE CONTACT THAT THE TUBE COOLER WAS ON RESTRICTION AND THE DEALER PLACED THE CONTACT ON AN INDEFINITE WAITING LIST. THE VEHICLE DID NOT EXPERIENCE A FAILURE. *TR

RECEIVED SAFETY RECALL NOTICE N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE WHICH AFFECTS SOME 2012 AND 2013 JEEP WRANGLER VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. I CONTACTED OUR JEEP DEALER RIGHT AWAY AND THE RESPONSE I RECEIVED FROM THEM WAS THERE IS A NATIONAL BACKORDER ON THE PART IN QUESTION AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE. I HAD THEM PLACE ME ON A LIST THAT EXTENDED INTO 2015 FOR REPLACEMENT WHEN AND IF THEY GET THE PART. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE PARTS REQUIRED TO COMPLETE THE RECALL REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS INITIALLY CONTACTED TO SECURE AN APPOINTMENT FOR THE REPAIRS, BUT THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

WAS INFORMED IN SEPTEMBER OF A RECALL ON THE TRANSMISSION OIL COOLER TUBE COMING IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. CAUSING A LOSS OF FLUID, LOSS OF TRANSMISSION FUNCTION INCREASING THE RISK OF A CRASH. EVERY TIME I CALL THEY SAY THEY HAVE NO PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS AND THEY KEEP SAYING THE SAME THING. SAFETY RECALL N28/NHTSA 13V-234. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS PLACED ON A WAITING LIST THAT WAS SCHEDULED TO EXCEED TWO YEARS FOR THE REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

RECEIVED A NOTIFICATION THAT THERE WAS A RECALL LIN DEC. 2013. SAFETY RECALL N28/NHTSA 12V-234 TRANSMISSION OIL COOLER TUBE. CALLED DEALER TO SET UP APPT. THEY PUT ME ON A WAITING LIST TELLING ME THEY ONLY RECEIVE 1-2 PARTS A WEEK. CALLED BACK FEB 24, 2014. THEY STILL HAVE NO PARTS. NOW THERE'S NO WAITING LIST NOW. LETTER SAID TO REPORT IT IF IT'S NOT FIXED IN A REASONABLE AMOUNT OF TIME, SO HERE'S THE REPORT. DEALER IS CLEAR LAKE JEEP JUST OUTSIDE OF HOUSTON, TX. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE IS A POWER TRAIN RECALL ON MY JEEP. THE DEALERSHIP CANT GET THE PART IN. WE GOT THE NOTICE IN THE SUMMER. HOW LONG DO THEY HAVE TO FIX THIS, AND WHAT STEPS CAN I TAKE NOW? MY CAR IS IN THE SHOP NOW FOR ANOTHER PROBLEM WITH THE ELECTRICAL SYSTEM THAT THERE IS A SERVICE BULLETIN FOR. I ASKED THE SERVICE PERSON WHAT WOULD HAPPEN IF THE PART IN QUESTION BROKE BEFORE IT WAS AVAILABLE AND SHE TOLD ME THAT CHRYSLER TOLD THE DEALERSHIPS TO "PUT A BANDAID ON IT"?? MY CHILD DRIVES THIS JEEP! *TR

IN EARLY JANUARY, I CONTACTED MY LOCAL CHRYSLER DEALER TO INQUIRE ABOUT THE RECALL. AT THAT TIME, I WAS INFORMED THAT ONLY 2 REPLACEMENT PARTS PER MONTHS WERE BEING SHIPPED TO THE DEALERSHIP TO SUPPORT THE RECALL NOTICE. WHEN I CHECKED BACK ON JANUARY 27, I WAS TOLD THAT I AM 28TH ON THE LIST, MEANING I WILL BE WAITING ANOTHER 14 WEEKS FOR MY PART TO BE INSTALLED. AS I UNDERSTAND THE NOTICE, THE POTENTIAL FAILURE OF THE TRANSMISSION MAY INCREASE THE RISK OF A CRASH. HOW MANY CRASHES WILL IT TAKE BEFORE A CLASS ACTION LAWSUIT IS NEEDED TO GAIN VISIBILITY TO THIS OBVIOUS LACK OF ATTENTION BY CHRYSLER? I WOULD EXPECT THE FEDERAL GOVERNMENT IS MONITORING THIS SITUATION, AND WILL ACT ON MY BEHALF TO QUICKLY REMEDY THIS SITUATION. *TR

NO INCIDENT ON THE ROAD AS OCCURRED. I RECEIVED A RECALL NOTICE STATING THERE IS A DEFECT RELATED TO THE TRANSMISSION OIL COOLER TUBE WHICH MAY INCREASE THE RISK OF CRASH. I HAVE CONTACTED THE DEALER (QUIRK) WHERE I PURCHASED MY JEEP (BRAND NEW) ON TWO OCCASIONS. BOTH TIMES THE DEALER STATED THAT THERE IS A LONG WAIT FOR THE PART TO BE ORDERED OR MADE AND WOULD NOT TAKE ACTION TO HELP PROVIDE A SOLUTION TO THIS ISSUE. DEALER HAS STATED THAT CHRYSLER ONLY MAKES ONE PART EVERY TWO WEEKS. I AM NOT INTERESTED IN WAITING FOR A CRASH TO HAPPEN BUT RATHER HAVE MY VEHICLE REPAIRED SAFELY. IS THERE ANY MEASURE VEHICLE OWNERS SUCH AS MYSELF CAN TAKE TO FIX OUR VEHICLES IN A TIMELY MANNER BEFORE SAFETY INCIDENTS OCCUR? THANK YOU FOR YOUR HELP. *TR

VEHICLE RECALL NOTICE WAS TAKEN TO DEALER WHEN RECEIVED, DEALER WAS UNAWARE OF RECALL NOTICE. REPLACEMENT PARTS ARE UNAVAILABLE, DEALER UNSURE AS TO WHEN REPLACEMENT PARTS WILL BECOME AVAILABLE. WHY POST A RECALL NOTICE WHEN PARTS ARE NOT AVAILABLE? *TR

I HAVE A N28 RECALL FOR A TRANSMISSION OIL COOLER TUBE. I HAVE HAD APPOINTMENTS TO HAVE THIS CORRECTED AND THE DEALER NW DODGE ON HWY 290 HOUSTON HAS CANCELLED TELLING ME THEY DON'T HAVE THE PARTS. I UNDERSTAND THE PART IS HARD TO GET. OK SO WHY DO I GET SCHEDULED THEN TOLD THE DAY OFF THAT THEY DON'T HAVE THE PART. CRAZY ..THIS NEEDS ADDRESSED WITH THE JEEP HEAD OFFICE. AND THIS LOCAL DEALER,. *TR

SAFETY RECAL N28 / NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE, DEALER CANNOT REMEDY THIS DEFECT IN A TIMELY MANNER (MAY TAKE 1 TO 2 YEARS) DUE TO JEEP CORPORATE REQUIREMENTS OF ONLY ONE PART CAN BE ORDERED BY EACH DEALER EVERY 2 WEEKS. I AM ON A WAITING LIST, BUT THEY CANNOT TELL ME WHEN MY PROBLEM WILL BE FIXED. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE DEALER FAILED TO DO THE REPAIRS IN A TIMELY MATTER. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WE RECEIVED THE RECALL NOTICE ON 1/9/14 (N28) THAT OUR TRANSMISSION OIL COOLER TUBE NEEDED TO BE REPLACED. I CALLED OUR DEALER TO MAKE AN APPOINTMENT AND BE SURE THAT THE PART WAS AVAILABLE. I HEARD BACK FROM THE DEALER THAT THE REPLACEMENT TUBE WAS ON BACK ORDER, THAT CHRYSLER WAS SENDING THE PARTS TO DEALERS IN BATCHES EVERY THREE WEEKS, THAT I WAS NOW ON A WAITING LIST, AND IT COULD TAKE MONTHS BEFORE I WAS ABLE TO HAVE THE RECALL REPAIR COMPLETED, AS CHRYSLER WAS NOT PROVIDING THE PART TO ITS DEALERS FAST ENOUGH. I WAS TOLD TO CALL BACK EVERY THREE WEEKS TO FIND OUT MY WAIT LIST STATUS. WHEN I ASKED WHAT WOULD HAPPEN IF MY TRANSMISSION WENT OUT BEFORE THE REPAIR, THE GENTLEMAN ON THE PHONE SAID THAT I COULD SUE CHRYSLER! IF THE NHTSA HAS REQUIRED A RECALL BY CHRYSLER, CHRYSLER NEEDS TO MAKE THESE PARTS AVAILABLE QUICKLY AND, IF I JUST RECEIVED THE RECALL NOTICE, HOW CAN THERE BE A WAITING LIST FOR THE PART AT MY DEALER? *TR

I RECEIVED A RECALL ON THE TRANSMISSION OIL COOLER TUBE FOR THE ABOVE VEHICLE. THE PARTS ARE ON RESTRICTION AND AS A RESULT CAN ONLY BE ORDERED EVERY 16 DAYS. THEY TYPICAL WAITING LIST IS 10 TO 15 PEOPLE WHICH MEANS I WILL BE WAITING AT LEAST 160 DAYS FOR THIS REPAIR. THE RECALL ACKNOWLEDGEMENT BEGAN IN JUNE 2013. THE COMPANY HAS HAD 6 MONTHS TO STOCKPILE THE PARTS NECESSARY TO MAKE REPAIR RATHER THAN SEND OUT THE NOTICE AND THEN FORCE CUSTOMERS TO WAIT 6 MONTHS, POSSIBLY WITH A FAULTY VEHICLE, FOR THE REPAIR. THIS IS UNACCEPTABLE. *TR

IN AUGUST 2013 I RECEIVED SAFETY RECALL N28 / NHTSA / 13C-234 TRANSMISSION OIL COOLER TUB FOR MY 2013 JEEP WRANGLER RUBICON, I RECEIVED A SECOND NOTIFICATION IN OCTOBER 2013. AFTER RECEIVING THE SECOND NOTIFICATION I CONTACTED THE DEALERSHIP WHERE I PURCHASED MY JEEP AND WAS TOLD I WAS THIRD ON THEIR LIST TO HAVE THE SAFETY RECALL COMPLETED. MY SALES REP. EXPLAINED THE REASON FOR THE DELAY WAS CHRYSLER REQUIRES THE DEALERSHIP SEND BACK THE FAULTY TRANSMISSION OIL COOLER TUBE THEY REPLACED BEFORE CHRYSLER WOULD SEND OUT A NEW ONE. HE INFORMED ME I WAS THIRD ON THE LIST FOR JEEPS EFFECTED BY THE RECALL AND ONCE THEY REACHED MY NAME AND RECEIVE A NEW TRANSMISSION OIL COOLER TUBE THEY WOULD CONTACT ME. IN EARLY DECEMBER 2013, I CONTACTED THEM AGAIN AND I'M STILL THIRD ON THE LIST FOR REPLACEMENT. I ASKED WHY I WAS STILL THIRD, HE COULD NOT PROVIDE ME AN ANSWER, BUT INFORMED ME HE WOULD LOOK INTO IT, OVER TWO WEEKS LATER STILL NO ANSWER OR NOTIFICATION. I DON'T UNDERSTAND THE PROCEDURE CHRYSLER IS FOLLOWING, HOWEVER WAITING 4 MONTHS FOR THE REPLACEMENT OF A FAULTY PIECE OF EQUIPMENT SEEMS RIDICULOUS, ESPECIALLY WHEN THE PUBLIC'S SAFETY IS IN JEOPARDY. *TR

I HAVE BEEN TRYING SINCE 8/13 TO HAVE THE TRANSMISSION OIL COOLER TUBE REPLACED UNDER SAFETY RECALL N28/NHTSA 13V-234. LOCAL DEALERSHIP IN MANAHAWKIN KEEPS TELLING ME NO PARTS ARE AVAILABLE. CHRYSLER GROUP RECALL ASSISTANCE CENTER HAS BEEN TELLING ME THE SAME. I UNDERSTAND MY TRANSMISSION IS AT RISK WHICH MAY INCREASE MY RISK OF A CRASH. I THINK 4 MONTHS WAIT TIME IS EXTREMELY EXCESSIVE, WITH NO END IN SIGHT. *TR

SAFETY RECALL N28/NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE WHEN I CONTACTED MY LOCAL DEALER ABOUT SCHEDULING THIS RECALL WORK, I WAS TOLD THAT CHRYSLER WAS ONLY SHIPPING 1 REPLACEMENT PART PER WEEK TO THE DEALER AND THEY WERE CREATING A FIRST-COME, FIRST-SERVED LIST TO COMPLETE THE RECALL WORK. CHRYSLER CLAIMS TO BE "SINCERELY CONCERNED ABOUT YOUR SAFETY", YET THEY CAN'T PROVIDE ENOUGH REPLACEMENT PARTS TO ENSURE THE RECALL WORK IS DONE IN A TIMELY MANNER!!! *TR

WHILE BACKING OUT OF A PARKING SPACE, I WAS MOVING THE SHIFTER TO REVERSE AND HEARD A CLUNK SOUND. IT WAS NOT A SMOOTH SHIFT. IMMEDIATELY THE CHECK ENGINE LIGHT CAME ON. I BACKED THE VEHICLE OUT OF SPACE AND MOVE THE AUTOMATIC SHIFTER TO DRIVE AND HEARD ANOTHER CLUNKING NOISE. THE CHECK ENGINE LIGHT STAYED ON. AS I TRIED TO PICK UP SPEED THE TRANSMISSION WOULD NOT SHIFT AND THE RPM'S WENT HIGHER AND HIGHER. WE DROVE THE CAR UP TO 40 MPH AND THE TRANSMISSION WOULD NOT SHIFT. SO WE DECIDED TO TAKE THE CAR HOME AND NOT OPERATE THE VEHICLE AS THE TRANSMISSION WAS NOT SHIFTING PROPERLY OR NOT AT ALL. *TR

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE DRIVER'S SEAT BECAME HOT AND THE DRIVER SAFELY MERGED OFF ROAD. HE THEN NOTICED SMOKE COMING FROM UNDER THE SEAT AND HE EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND WAS DEEMED AS BEING DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.

TL- THE CONTACT OWNS A 2013 JEEP WRANGLER. A RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) WAS RECEIVED. THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND NO TIME FRAME WAS GIVEN. THE CONTACT HAS NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6000.- LL

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 JEEP WRANGLER RUBICON, CAUGHT FIRE AFTER COMING OFF OF A HIGHWAY. TRAVELING UNDER 30 MPH, I SAW FLAMES UNDERNEATH THE JEEP BEHIND ME ( MY FRIENDS JEEP ). BY THE TIME I NOTICED IT WAS A BALL OF FLAME. I IMMIDIATELY SLAMED ON THE BRAKES AND WAVED HIM DOWN. HE COULD BARELY STOP BECAUSE HIS BRAKES ALSO WENT OUT( HE SAID THE ABS LIGHT FLIPPED ON) MY OTHER FRIEND JUMPED OUT OF THE VEHICLE I WAS TRAVELING IN AND ATTEMPTED HELP SAID FRIEND IN THE WRANGLER. SAME FRIEND HAD A GIANT BUCKET OF WATER IN HIS BED OF THE TRUCK I WAS DRIVING. I GRABBED IT AND RAN TO THE WRANGLER. I LOOKED UNDERNEATH THE JEEP, THE FLAMES WERE SMALLER AND I COULD SEE THAT THE ORIGIN WAS ON TOP OF THE TRANSMISSION. THERE WAS NOTHING I COULD DO, I DIDN'T HAVE A CUP OR A DEVICE TO SCOOP WATER TO PUT THE FIRE OUT. AT THIS TIME I REALIZED THAT THIS WAS A FORM OF CHEMICAL FIRE. SO WATER WOULD HAVE MADE IT WORSE. WE EVACUATED THE AREA SINCE IT WAS SO CLOSE TO THE GAS TANK. I CALLED THE ON BASE COPS AND THE FIRE TRUCKS WERE THERE WITHIN 10. AT THIS TIME THE INTERRIOR WAS ON FIRE, THEY ATTEMPED TO PUT THE FIRE OUT BUT THE GAS TANK HAD RUPTURED. ABOUT 8 GALLONS OF GAS WAS ON ITS WAY OUT OF THE TANK. IT TOOK 2, 000 GALLONS, 2 TRUCKS, 6 FIRE EXTUINGUISHERS, AND AN UNKNOWN REFILL OF WATER FROM ANOTHER WATER TRUCK TO BOTH FIRE TRUCKS TO PUT THE FIRE OUT! I HAVE 90% OF EVERYTHING ON VIDEO. INCLUDING THE AFTER AFFECTS! *TR