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2022 Jeep Grand Cherokee Equipment Problems

1 owner-reported equipment complaint from NHTSA data

1
Complaints
1
Recalls
Jul 2024Jul 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Equipment Recalls (1)

RECALLCampaign #25V083000

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Fix: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Owner Complaints (1)

mediumEQUIPMENT
Filed: Jul 2024

I bought a LS2 motorcycle Helmet in a local shop on 06/26/24 to be a passenger on a motorcycle ride. While removing the lining and installing a communication system I discovered the foam was cracked on the posterior area of the helmet. The edges of the polystyrene were uneven. The local shop has a NO return NO exchange policy for helmets. I returned the very next day and showed the findings to the salesperson. The helmet was broken, and I did not feel safe to use it. They took the helmet. On 07/20/24 I picked up a replacement helmet. Same brand. The salesperson stated that they contacted the manufacture company and the manufacture company concluded that I broke the helmet trying to forcefully remove the polystyrene foam, which I did not. I know the integrity of the helmet is what makes it safe. The salesperson handled me the replacement helmet and stated that she personally reviewed the helmet, and it was intact. I did not review the helmet at the shop with her before I left. After I left the shop, I checked the helmet and found the same crack on the posterior part of the foam. This time the crack does not compromise the edges of the polystyrene, like the crack on the first helmet. The safety of the helmet may not be compromised in terms of absorbing deceleration forces, but I do not feel safe to use it. I bought a different brand helmet online. The foam is not intact in 2 new helmets. I have the replacement helmet for inspection and photos of the first helmet. My safety would have been at risk if I did not remove the lining to install the communication system. I am concerned that it could be a problem in the manufacturing or shipping and handling of this product and maybe others will never know that they are using a defective product. The crack was exactly on the same area on both helmets. I sent a message to the US Distibution company.

NHTSA #: 11603596

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