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2015 Jeep Grand Cherokee Transmission Problems

342 owner-reported transmission complaints from NHTSA data

342
Complaints
1
Recalls
78
Crashes
2
Fires
Jan 2017Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Transmission Recalls (1)

RECALLCampaign #16V240000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Fix: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

Owner Complaints (342)

criticalPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Filed: Mar 2026

Despite having the EGR replaced under recall the unit still exploded while driving on wed 4 Mar 2026. Fluids were leaking and had indicated issues with the electric shifter. The local dealerships states the egr cooler needs replaced, coolant tank, DPF and oil change (despite just being done the Saturday before).

NHTSA #: 11722520
criticalPOWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Jan 2025

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop.

NHTSA #: 11637412
criticalPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Dec 2024

My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues.

NHTSA #: 11629559
criticalPOWER TRAIN,ENGINE
Filed: Aug 2024

When stopping and suddenly accelrating jeep has a power delay and you have to hit the throttle agressively to get going or else I run the risk of getting hit by another car, but once you hit throttle the power is more than you need it or expected it, forcing me to brake or else I hit the pcar infront of me. I am still not able to make this work.

NHTSA #: 11606668
criticalPOWER TRAIN,ENGINE
Filed: Mar 2024

Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident.

NHTSA #: 11574909
criticalPOWER TRAIN,ENGINE
Filed: Jul 2023

Loud ticking noise from engine that speeds up upon acceleration. Failing rocker arm causing debris leading to ticking noise. No error codes.

NHTSA #: 11534357
criticalPOWER TRAIN
Filed: Jun 2023

I’ve recently noticed when leaving my driveway my 2015 jeep grand Cherokee shifts hard / feels as if the transmission is slipping. Today out of now where my vehicle starts slowing down and the RPM is getting higher . I luckily was able to get to the side of the highway to pull over with 3 children in the car .

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NHTSA #: 11527467
criticalPOWER TRAIN
Filed: Jun 2023

The transmission fails and defaults to 3rd or 4th gear when downshifting or hitting a pothole. The vehicle then has to limp to a service center for evaluation and repair. At such low speeds during the limp for service, the highway driver is at significant risk or accident

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NHTSA #: 11526351
criticalPOWER TRAIN,ENGINE,VISIBILITY/WIPER
Filed: May 2023

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing , lower oil pan gasket , belt tensioner mentioned the engine shaking and was told they aren’t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire kingdom found no failure no check engine light ) Tirekingdom; 2/23/23 ( spark plugs , harmonic balancer ) Dealership 2/27/23 cylinder head replacements Dealership ; 3/14/23 engine mounts , alignment tire balance ( claim denied ) thermostat denied as no failure Tirekingdom ; 3/15/23 referred back to dealership for engine issue again .

NHTSA #: 11521602
criticalPOWER TRAIN
Filed: Sep 2022

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 45 MPH and making a right turn, the vehicle inadvertently turned in the opposite direction and the contact lost control of the steering wheel. The traction control warning light was illuminated.

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NHTSA #: 11486024
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: May 2022

My 2015 Grand Cherokee has a Service Shifter warning that has come on and causes the transmission to jump while driving. I've taken this problem to the dealership and was initially charged for a new shifter and wiring harness. Two weeks later the problem returned.

NHTSA #: 11466168
criticalPOWER TRAIN
Filed: Dec 2021

My shifter has been having issues with shifting the gear into the right position. For example, numerous times I would put the vehicle in park (by pressing on the break and moving it all the way forward) & it would get stuck in reverse and go backwards. This happened more times than I can count and that is a major safety issue that can cause an accident.

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NHTSA #: 11443926
criticalPOWER TRAIN,ENGINE
Filed: Nov 2021

Bad Lifters and rockers on left camshaft caused loud engine tick/knock. Occurred at 62000 miles. An apparent KNOWN common Jeep FCA problem for 2015 JGC WK.

NHTSA #: 11440858
criticalPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
CrashFiled: Jun 2021

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway.

NHTSA #: 11419964
criticalPOWER TRAIN,UNKNOWN OR OTHER
Filed: May 2021

My jeep has now on 2 occasions at a high rate of speed lost all ability to accelerate- april 29 & may 1st while driving on a highway at 70mph in rush hour traffic the vehicle lost all ability to accelerate- it felt like the engine slipped into neutral-however it was still in drive-I verified this- vehicle rapidly decelerated - I barely got off the highway without being in a collision- vehicle then after being restarted was able to engage into drive again and move both forward & backwards dealership was unable to determine problem however upon taking the car home on may 1st same thing happened again- this time with a eyewitness as well may 1 at 50mph- engine (still running) cut out as if it slipped into neutral - the vehicle still said it was in drive when the vehicle came to a full stop- the light for gear shift - changed & it read that jt was in neutral - simultaneously a message popped up (only after it was stopped) 'vehicle speed is too high to shift' of course we were already stopped and never tried to shift it anyway my jeep was manufactured in september 2014-this problem closely correlates with another recall that is limited to same jeep models made prior to july 2014 see NHTSA campaign number 19v447 (see link below) this is incredibly dangerous and the dealership seems to have no awareness of this problem in jeeps made in the same year as mine

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NHTSA #: 11414790
criticalPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
FireFiled: Jan 2021

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY 12 2021. THIS DEALER KEPT THE VEHICLE UNTIL FRIDAY, JANUARY 15. THIS DEALER DECLINED TO REPAIR THE EGR SYSTEM UNDER THE W79 RECALL, BUT DID REPLACE ALL FUEL INJECTORS AND THE FUEL TUBES AFTER FINDING THE FUEL INJECTORS RESTRICTED. THIS DEALER THEN CLEARED THE DTC P026C-00 AND PERFORMED A STATIONARY REGENERATION. I PICKED THE VEHICLE UP AT 5:15 PM ON FRIDAY, JANUARY 15, 2021 AND PROCEEDED TO ROAD TEST THE VEHICLE. AFTER ABOUT 75 MILES OF DRIVING, I SUFFERED A EXTEME AND SUDDEN LOSS OF POWER AT APPROXIMATELY 7:30 PM; THE DASH INDICATORS INCLUDED THE MALFUNCTION INDICATOR LAMP, AN ERROR REGARDING THE THROTTLE BODY, AND AN ERROR THAT THE OIL PRESSURE WAS LOW. AS I COASTED TO A STOP, SMOKE BEGAN TO RAPIDLY POUR FROM THE HOOD COVER AND BEGAN TO ENTER THE CABIN THROUGH THE HVAC VENTS. I VACATED THE VEHICLE IMMEDIATELY AND UNDER SOME DURESS. THE SMOKE CONTINUED TO BILLOW FROM THE ENGINE AREA OF THE VEHICLE AND I COULD SEE IT CONTINUE TO ENTER THE CABIN. AT APPROXIMATELY 9:00 PM ON JANUARY 15, THE VEHICLE WAS DELIVERED BY FLATBED TO PELLEGRINO JEEP. I SPOKE WITH THE PELLEGRINO JEEP SERVICE DEPARTMENT ON SATURDAY, JANUARY 16, 2021, BUT THEY WERE UNABLE TO PROVIDE A COMMITMENT TO EXAMINE THE VEHICLE. I OPENED CASE #78239258 WITH FCA (JEEP) US LLC CUSTOMER SERVICE. AS OF JANUARY 20 AT 11:30 AM, I DO NOT HAVE FEEDBACK ON THIS CASE. THE DEALER HAS ALSO PROVIDED NO COMMITMENT TO EXAMINE THE VEHICLE. I BELIEVE THIS VEHICLE SUFFERED A FAILURE DUE TO THE INABILITY OF FCA AND IT'S DEALERS TO REMEDIATE RECALL W79.

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NHTSA #: 11389005
criticalPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Nov 2020

Received a recall 1 month go but the dealer cannot repair-no parts!! Recall w58 "a loss of motive power can result in a vehicle crash without prior warning" now I am frightened to drive to work but no way to get it repaired???

NHTSA #: 11373570
criticalPOWER TRAIN
Filed: May 2020

I have been aware that my model of jeep has a history of problems and legal suits concerning the gear shift. My jeep is an automatic transmission as decoded by the VIN. The shift selector has all of a sudden been saying service shifter.

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NHTSA #: 11325214
criticalPOWER TRAIN
Filed: Dec 2019

I have a 2015 jeep grand cherokee with 49,000 miles. In a three day period the transmissions started to have problems shifting a total of five times. It would violently start to shudder while in motion at highway speeds and nearly caused a terrible accident.

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NHTSA #: 11288872
criticalPOWER TRAIN
Filed: Oct 2019

I had the approved emissions modification completed on my ecodiesel grand cherokee. Since these was completed there is a very noticeable lag when pressing on the gas. When trying to pull out into an intersection the lag is so bad (1-3 seconds) and you feel as if you are unable to move.

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NHTSA #: 11267056
criticalPOWER TRAIN,ENGINE
Filed: Aug 2019

Since doing the eco diesel update jeep has a serious lag / stall when accelerating and when going around 20 miles per hour when accelerating. Numerous times when crossing out into traffic the vehicle has a lag/ power delay almost causing an accident. This was not an issue until the eco diesel update was done.

NHTSA #: 11252212
criticalPOWER TRAIN
CrashFiled: May 2019

Tl* the contact owns a 2015 jeep grand cherokee. While parking the vehicle with the brake pedal depressed, the vehicle lunged forward and crashed into anther vehicle without warning. The air bag did not deploy.

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NHTSA #: 11205099
criticalPOWER TRAIN
Filed: Dec 2018

I have a serious safety issue with my 2015 jeep grand cherokee. I have brought it to the dealer for this problem more than once and they are not able to identify any issues with the vehicle. They have not been able to replicate my experience.

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NHTSA #: 11160825
criticalPOWER TRAIN
FireFiled: Jul 2018

Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 60 MPH, a police officer informed the contact that there were flames underneath the vehicle. The vehicle was pulled over and the fire extinguished on its own while the officer was looking for a fire extinguisher.

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NHTSA #: 11109634
criticalPOWER TRAIN
CrashFiled: May 2018

Tl* the contact owns a 2015 jeep grand cherokee. While parked, the vehicle independently rolled away and crashed into a parking sign and a building. The air bags did not deploy.

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NHTSA #: 11091424
criticalPOWER TRAIN
Filed: Apr 2018

The transmission frequently shifts into neutral or park, while the vehicle is in motion, without driver input.

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NHTSA #: 11084928
criticalPOWER TRAIN
CrashFiled: Dec 2017

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the shifter independently shifted out of park and resulted in a rear end collision. A police report was not filed.

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NHTSA #: 11054933
criticalPOWER TRAIN
Filed: Nov 2017

2015 jeep grand cherokee. Consumer sent additional correspondence. *smd the consumer stated the vehicle had transmission related defects that could cause temporary loss of control.

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NHTSA #: 10807066
criticalPOWER TRAIN,ELECTRICAL SYSTEM
CrashFiled: Oct 2017

On 10/21/19 my 2015 jeep grand cherokee limited mount functioned. While trying to slowly back up my car in a garage the vehicle seized all dashboard lights went out including back up camera screen. Only one light appeared before impact with a pole which was the service transmission light.

NHTSA #: 11041716
criticalPOWER TRAIN
CrashFiled: Jul 2017

Our 2015 grand cherokee was parked in a store parking lot, in park but running. The shift indicator showed it in park when my fianc exited the jeep she went into the store,someone came in and indicated that the jeep was going crazy. The jeep had shifted itself into reverse, drove around the parking lot twice and finally crashed into a tree.

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NHTSA #: 11010489
criticalPOWER TRAIN
Filed: Jul 2017

Had jeep recall performed for the auto park issue. Since the recall, the jeep has tried to engage autopark four times while in motion. The first time we were 30 miles from home, merging on to freeway.

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NHTSA #: 11005103
criticalPOWER TRAIN
CrashFiled: Apr 2017

I backed up my jeep into a parking space in sfo short term parking, I put the transmission in p , applied the foot parking brake turned off the engine and exited the car. When I went out to pick up my suitcase, I could not open the tailgate since the car was too close to the wall.

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NHTSA #: 10980347
criticalPOWER TRAIN
Filed: Mar 2017

After owning my jeep grand cherokee for about 6 months I was driving on the highway and my car would not accelerate faster than 40 MPH, the rpms were going up but no matter how hard I pressed on the gas the car would not go any faster. I took it to the dealership and was told it was a computer issue and they reprogrammed the computer.

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NHTSA #: 10966257
criticalPOWER TRAIN
CrashFiled: Feb 2017

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 16v240000 (power train). The contacted called the dealer to schedule an appointment several times, but they were unable to provide a reasonable time frame to complete the recall repair.

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NHTSA #: 10955080
criticalPOWER TRAIN
CrashFiled: Jan 2017

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it rolled away and crashed into a parked vehicle. A police report was not filed and there were no injuries.

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NHTSA #: 10939998
criticalPOWER TRAIN
CrashFiled: Nov 2016

My car transmission shifted was recalled and I had the fixes made in june of 2016. Prior to that there were several instances my safety had been compromised due to the shifter. Since then I have continued to have issues with the shifter coming out of park into neutral.

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NHTSA #: 10928860
criticalPOWER TRAIN
CrashFiled: Oct 2016

May 2016 our jeep gc rolled down the driveway and smashed into our garage. My wife swears she put it in park to exit the vehicle at the top of the driveway but it didn't go into park. She tried to get in to stop it and was almost pulled under the jeep as it rolled.

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NHTSA #: 10917385
criticalPOWER TRAIN
Filed: Sep 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it began to roll away. The rear passenger side wheels rolled over the contact's legs.

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NHTSA #: 10908187
criticalPOWER TRAIN
CrashFiled: Sep 2016

Tl* the contact owns a 2015 jeep grand cherokee. After pulling the vehicle into a parking space, the vehicle inadvertently shifted into drive and crashed into a tree. The air bags did not deploy.

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NHTSA #: 10906470
criticalPOWER TRAIN
CrashFiled: Aug 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact had not experienced any failures before the dealer completed a software update per NHTSA campaign number: 16v240000 (power train). While the vehicle was parked, the gear shifted out of position.

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NHTSA #: 10897115
criticalPOWER TRAIN
CrashFiled: Aug 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the contact's vehicle was parked, it independently switched into reverse and crashed into another vehicle. The failure occurred without warning.

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NHTSA #: 10896236
criticalPOWER TRAIN
Filed: Aug 2016

I currently lease a 2015 jeep grand cherokee ltd. While driving at 65mph the car downshifted without any input from driver nearly causing a collision. In a separate incident, car traveling about 65mph car upshifted independently while in drive gear.

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NHTSA #: 10895762
criticalPOWER TRAIN
CrashFiled: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was being parked, the vehicle began to roll forward and crashed into a big boulder and shrub. There were no injuries and a police report was not filed.

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NHTSA #: 10889230
criticalPOWER TRAIN
CrashFiled: Jul 2016

The problem is with the transmission electronic shift lever on the jeep grand cherokee 2015. Chrysler jeep know about the problem and there is a recall. This is the same vehicle that recently made world press when the 2015 jeep rolled back and killed the famous movie actor in california.

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NHTSA #: 10887565
criticalPOWER TRAIN
Filed: Jul 2016

Shift lever design does not properly allow selection of gears, I.e. Reverse vs. Have experienced situations where improper gear was selected, leading to unanticipated vehicle movement.

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NHTSA #: 10882580
criticalPOWER TRAIN
Filed: Jun 2016

I also had problems with the monostable electronic (e-shift) gearshift. As I came to a stop to get my mail, I shifted my gearshift to park. However it jumped back to reverse, and as I opened the door and stepped out, it was already rolling backwards onto the street.

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NHTSA #: 10876715
criticalPOWER TRAIN
Filed: Jun 2016

Automatic transmission gear selector is confusing and slow. Several times when making a "k" u turn which requires quickly selecting and shifting between drive and reverse, I was mistakenly in neutral and the time delay caused my car to be sitting in traffic for too long a period while I fussed with the shifter to get the car into the proper gear in order to move.

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NHTSA #: 10876900
criticalPOWER TRAIN,STRUCTURE
CrashFiled: Jun 2016

After placing my vehicle in park on a flat surface parking lot and got out of my vehicle it started to roll back striking another car. It caused minimal damage to the rear bumper which costed me $200.00 to replace. I notified the dealt who stated its was user error at the time.

NHTSA #: 10876576
criticalPOWER TRAIN,STRUCTURE
CrashFiled: Jun 2016

This safety complaint is related to the monostable gear shifter on my 2015 jeep grand cherokee. I had a minor accident a couple months ago that I initially attributed to my own error, although I had a hard time believing I just got out of the car with it still in gear. When I saw the national news coverage after the tragic death of actor a.

NHTSA #: 10875772
criticalPOWER TRAIN
CrashFiled: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it began to roll away and crashed into a metal pole and metal dumpster. There were no injuries and a police report was not filed.

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NHTSA #: 10875612
criticalPOWER TRAIN
Filed: Jun 2016

On friday may 20, 2016 I stopped at the shell gas station to get a cup of coffee. I placed the vehicle in park (engine running) and exited the vehicle. As I walked to the store, out of the corner of my eye I saw my grand cherokee backing up across the lot.

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NHTSA #: 10875634
criticalPOWER TRAIN
Filed: Jun 2016

We, too, have had problems with the monostable electronic (e-shift) gearshift in our 2015 jeep grand cherokee. One of the critical movements is when you are in a busy mall, restaurant or other venue's parking areas. Often, when trying to back out, we suddenly see a car approaching and try to get the car back into forward ('d').

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NHTSA #: 10875718
criticalPOWER TRAIN
CrashFiled: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While shifting to the park position, the vehicle failed to stop and crashed into a garage door. The air bags failed to deploy.

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NHTSA #: 10874342
criticalPOWER TRAIN
CrashFiled: Jun 2016

Tl* the contact owned a 2015 jeep grand cherokee. While parked in a parking lot, the contact's vehicle rolled away and another vehicle crashed into the rear of the contact's vehicle. The vehicle was destroyed and towed to an undisclosed location.

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NHTSA #: 10874338
criticalPOWER TRAIN
CrashFiled: Jun 2016

I put the car in park (engine still running) to go out of the vehicle to talk to someone. I turned around and the car was rolling backwards. It gained speed as it approached a hill, crossed over a sidewalk and slammed into a tree.

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NHTSA #: 10872370
criticalPOWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
CrashFiled: Jun 2016

Vehicle was stationary, in park with engine idling. Standing outside of vehicle, I opened door to reach in to turn ignition off. As soon as I hit ignition, car accelerated forward dragging me about 10 yards.

NHTSA #: 10871852
criticalPOWER TRAIN
CrashFiled: May 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked on an incline, the contact started the vehicle and it rolled backwards in reverse. The contact's vehicle crashed into a parked vehicle.

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NHTSA #: 10870571
criticalPOWER TRAIN
CrashFiled: May 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, the vehicle accelerated without warning and crashed into the contact's garage with a passenger in the vehicle. The passenger was not injured.

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NHTSA #: 10870332
criticalPOWER TRAIN
CrashFiled: May 2016

Recall 16v-240: last night, I received a call while in the grocery store that my car had been involved in an accident. When I went outside, my car had run into the car front of me in the parking lot. The car was running, the doors were locked and the engine was in gear.

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NHTSA #: 10865480
criticalPOWER TRAIN
CrashFiled: May 2016

There are a total of three incidents that had occurred, all within a couple months of each other. The first incident happened late december/ early january. Finishing up work I leave the building and start my car up.

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NHTSA #: 10865011
criticalPOWER TRAIN
Filed: May 2016

Transmission cannot be placed from neutral into drive if the vehicle is moving. The vehicle and driver was in a car wash (delta sonic) being moved by an automated conveyor system. At the end of the car wash cycle, the driver is instructed by car wash lights to move the car forward out of the car wash bay.

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NHTSA #: 10864724
criticalPOWER TRAIN
Filed: May 2016

The shifter does not always go into park. I have to sometimes make multiple attempts pushing up on the shifter for it to go to park. This has happened more than a dozen times.

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NHTSA #: 10864826
criticalPOWER TRAIN
CrashFiled: Apr 2016

Tl* the contact owns a 2015 jeep grand cherokee. After parking and exiting the vehicle, it rolled away without warning and crashed into a tree. A police report was not filed and no injuries were reported.

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NHTSA #: 10862203
criticalPOWER TRAIN
CrashFiled: Apr 2016

Intending to back into my driveway, I shifted into reverse. The vehicle was not in reverse and crashed into the vehicle that was parked on the city street across the street directly across from my driveway.

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NHTSA #: 10854911
criticalPOWER TRAIN,STRUCTURE
CrashFiled: Apr 2016

I have had two incidents involving y 2015 jeep grand cherokee whereas I put the gear shifter into park and both times the vehicle moved in gear. The first incident I was loading my boat and trailer into lake powell and placed the shifter into park and the vehicle keep rolling back. The only thing that saved anyone from getting hurt was I placed the parking brake on immediate.

NHTSA #: 10853352
criticalPOWER TRAIN
CrashFiled: Mar 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was idling at a drive-thru, the transmission was shifted into park. Once the brake pedal was released, the vehicle lunged forward.

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NHTSA #: 10851253
criticalPOWER TRAIN
CrashFiled: Mar 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked and unoccupied, it rolled backwards, jumped a curb, and crashed into a tree. There were no injuries and a police report was not filed.

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NHTSA #: 10851001
criticalPOWER TRAIN
CrashFiled: Mar 2016

Tl* the contact owns a 2015 jeep grand cherokee. While idling, the vehicle indepedently shifted out of park and rolled backwards. As a result, the vehicle struck a pole and kept rolling until it crashed into a fence on the top of a boulder.

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NHTSA #: 10840344
criticalPOWER TRAIN
Filed: Feb 2016

I feel the 8 speed automatic shift lever is dangerous at best and could result in a deadly accident. On several occasions I have thought I was in park , pressed the off button and went to exit the vehicle only to find the engine was still running and I was in reverse. Since the shifter always returns to the center position, there is no positive "feel" that the lever is indeed in park.

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NHTSA #: 10838645
criticalPOWER TRAIN,UNKNOWN OR OTHER
CrashFiled: Feb 2016

I left my car idling , on a flat surface in a parking lot to run into a bank atm. The gear shifter did not lock into park even though I pushed it all the way forward to the park position. The vehicle rolled into a parked car.

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NHTSA #: 10825867
criticalPOWER TRAIN
Filed: Feb 2016

My wife and I have been confused with the electronic shifter on our 2015 grand cherokee. This issue has happened at least 7 times when we thought the car was in park but was actually in reverse or drive and almost had an accident hitting other parked cars when leaving a parking lot at a store.

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NHTSA #: 10825263
criticalPOWER TRAIN
CrashFiled: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. When the contact parked the vehicle, the vehicle suddenly rolled forward and crashed into a storage unit. There were no injuries and a police report was not filed.

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NHTSA #: 10825381
criticalPOWER TRAIN
Filed: Feb 2016

I have owned a 2015 jeep grand cherokee for 6 months now. On at least 3 different occasions I have exited the vehicle with the engine running thinking it was in 'park' only to find later upon re-entering the vehicle that it was actually in 'reverse'. The only thing that kept the vehicle from rolling away was that I had firmly engaged the emergency brake.

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NHTSA #: 10825057
criticalPOWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
CrashFiled: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. After switching to the park position and exiting with the engine running, the vehicle suddenly drove forward and struck a second vehicle. The contact sustained an injured right arm.

NHTSA #: 10825079
criticalPOWER TRAIN
CrashFiled: Feb 2016

On many occasions, both my wife and I have experienced this vehicle not properly going into park when shifted from either drive or reverse. If you do not look at the shifter control and assume that it is in park, it will move (in reverse) unless you stop it and re-shift into park and look at the panel.

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NHTSA #: 10825218
criticalPOWER TRAIN
Filed: Feb 2016

The shift unit fails to positively enter the park position when shifted to that position. It has enter the reverse mode! This has happened several times.

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NHTSA #: 10825228
criticalPOWER TRAIN
CrashFiled: Feb 2016

On january 12 2016 at 9am I was parking in an office parking lot. After coming to a stop in the parking space behind a cement curb and 2 to 3 feet from an office building I started move the gear shift from "drive" to "park." the car suddenly surged forward at fast acceleration over the curb and into the building. My foot was on the brake but the car was only stopped by the brick building.

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NHTSA #: 10824980
criticalPOWER TRAIN,UNKNOWN OR OTHER
CrashFiled: Jan 2016

Vehicle rolls forward while in park. Shift selector is in park and the vehicle rolls. Marked crash due to one instance where it rolled in to the house deck.

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NHTSA #: 10822442
criticalPOWER TRAIN
CrashFiled: Jan 2016

Tl* the contact owns a 2015 jeep grand cherokee. After parking on a slight incline and exiting the vehicle, it suddenly began to roll backwards. The contact was able to get back into the vehicle and apply the brakes to stop.

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NHTSA #: 10820488
criticalPOWER TRAIN
CrashFiled: Dec 2015

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that after the gear shift was switched into the park position and the vehicle was parked, the vehicle rolled backwards independently. As a result, the vehicle crashed into a brick wall.

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NHTSA #: 10809024
criticalPOWER TRAIN
CrashFiled: Nov 2015

On 10/22/2015, I parked my jeep grand cherokee with engine running and exited the vehicle.the shifter was placed in park prior to my exit. About 30 seconds later, I discovered my jeep crashed into an occupied apartment. The jeep had rolled backwards, unattended, across a parking lot until it struck the building causing damage to the structure.

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NHTSA #: 10807416
criticalPOWER TRAIN
CrashFiled: Sep 2015

Tl* the contact owns a 2015 jeep grand cherokee. While parked with the engine off, the vehicle moved independently and crashed into the garage door at the contact's residence. There were no warning indicators illuminated.

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NHTSA #: 10767488
criticalPOWER TRAIN
Filed: Sep 2015

Our new 2015 jeep grand cherokee limited shifted out of park with the engine running while parked at the end of the driveway. My wife had stopped the vehicle, applied the brakes and shifted the vehicle into park. She left the engine running and exited the vehicle while leaving the door open.

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NHTSA #: 10763333
criticalPOWER TRAIN,ELECTRICAL SYSTEM
CrashFiled: Aug 2015

Tl* the contact owns a 2015 jeep grand cherokee. After parking the vehicle and returning to it, it was discovered that the vehicle had shifted independently into reverse and crashed into another vehicle. The vehicle was not diagnosed or repaired.

NHTSA #: 10759979
criticalPOWER TRAIN
CrashFiled: Aug 2015

Tl* the contact owns a 2015 jeep grand cherokee. While parked, the vehicle unexpectedly rolled across a five lane street, crashed into a stop sign and an unoccupied parked vehicle. A police report was filed and no injuries were reported.

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NHTSA #: 10759102
criticalPOWER TRAIN,AIR BAGS
CrashFiled: Jul 2015

Tl* the contact rented a 2015 jeep grand cherokee. While the vehicle was parked on a slope, the vehicle shifted into drive without the brake pedal being depressed. The vehicle crashed into a metal post and the air bags failed to deploy.

NHTSA #: 10733158
criticalPOWER TRAIN,STRUCTURE
CrashFiled: Jun 2015

Vehicle was put into park while running. The vehicle then started to roll backwards while still in park and then collided into another parked vehicle. While the vehicle was rolling backwards 3 other occupants proceeded to evacuate the vehicle before it collided with the other parked car.

NHTSA #: 10730952
highPOWER TRAIN,ENGINE
Filed: Feb 2026

Vehicle began displaying check engine light. Diagnostic code P219B (Bank 2 air-fuel ratio imbalance) was identified. Vehicle was serviced and a valve-related repair was performed.

NHTSA #: 11719777
highPOWER TRAIN,ENGINE
Filed: Jan 2026

The contact owns a 2015 Jeep Grand Cherokee. While driving at approximately 30 MPH and accelerating, the vehicle went into LIMP Mode. The vehicle was towed to a local dealer to be diagnosed.

NHTSA #: 11713593
highPOWER TRAIN
Filed: Dec 2025

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly shifted to neutral(N) and stalled in the middle of the road. The contact stated that he depressed the brake pedal, shifted the vehicle to park(P) and turned off the vehicle.

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NHTSA #: 11707625
highPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: May 2025

On the highway my 2015 Jeep Grand Cherokee Diesel briefly stalled and the check engine light came on. I then lost all power and could only maintain a speed of 45MPH in a 70MPH speed limit highway. I turned on my flashers and could not get off the road due to construction and Jersey barriers for several miles.

NHTSA #: 11661038
highPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Feb 2024

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an exit by chance.

NHTSA #: 11574371
highPOWER TRAIN,ENGINE AND ENGINE COOLING
Filed: Jan 2024

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving 70 MPH, the transmission shifted into neutral, and the engine stopped. The contact's wife was able to coast off the highway while in neutral.

NHTSA #: 11568808
highPOWER TRAIN
Filed: Dec 2023

The car will shift into neutral and become undrivable. Had car towed and they say the part is a transmission control module/valve body #R8259301AC. They say this is a common problem for this model and have had many complaints of same issue.

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NHTSA #: 11560194
highPOWER TRAIN,FUEL/PROPULSION SYSTEM
Filed: May 2023

I have had major problems with my vehicle relating to recalls.

NHTSA #: 11523779
highPOWER TRAIN
Filed: Aug 2022

The contact's mother owns a 2015 Jeep Grand Cherokee. The contact stated that his mother had previously informed him that the vehicle would independently shift into different gears without warning. The contact was also informed by his mother that the service shifter warning message had appeared on the instrument panel.

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NHTSA #: 11480495
highPOWER TRAIN
Filed: Jul 2021

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while attempting to drive, there was a loud popping sound, and the vehicle would not accelerate or drive. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced.

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NHTSA #: 11425151
highPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2021

The vehicle takes a long time to turn over to push to start. So you have to redo it and try it again. Along with us, the touchscreen takes a long time for for it to turn on.

NHTSA #: 11408123
highPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Mar 2021

Service shifter light came on while driving, had it towed to the dealership, 5 days later they said nothing is wrong with it so I took it home. A week later, service shifter light came back on while I was driving on a side street, all the lights on the dash came on, unable to control anything, lost steering, then vehicle shut off in the middle of the road.

NHTSA #: 11399707
highPOWER TRAIN
Filed: Apr 2020

2015 grand cherokee altitude- 3.6l. Just hit 95000 miles and suddenly car continues to up shift to 8th gear even at lower speeds. When accelerator is depressed, car will downshift but with no acceleration depressed, car will move all the way to 8th.

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NHTSA #: 11322561
highPOWER TRAIN
Filed: Dec 2019

At approximately 60,000 miles the vehicle had just been serviced and new tires were installed. We left the next morning for a vacation. About 100 miles down the limited access highway and traveling at 65 to 70 miles per hour the dash and information touch screen began flashing and a chime began repeating.

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NHTSA #: 11292366
highPOWER TRAIN,ENGINE
Filed: Aug 2019

Jeep grand cherokee diesel, after v08 recall (diesel exhaust issue), car now will lag, and fail to accelerate at lower speeds under load. Acts as if it will stall. Dangerous in that it fails to respond to acceleration input under these conditions, usually around 20-25 miles per hour.

NHTSA #: 11241117
highPOWER TRAIN,ENGINE
Filed: Feb 2019

While driving at highway speed my 2015 jeep grand cherokee eco diesel started to make a rumbling noise, the oil pressure light came on within a minute the engine shut off still at highway speed. When I pulled over to the shoulder the car was stuck in gear, would not restart and had a small oil leak.

NHTSA #: 11181084
highPOWER TRAIN
Filed: Dec 2017

I've reached out several times for the last 2 years with my transmission issues with my jeep. I was told for the majority of the 2 years that nothing could be done to fix it or that it was just the way the car drives.

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NHTSA #: 11055179
highPOWER TRAIN
Filed: Aug 2017

After we purchased the jeep grand cherokee it was taken in for a recall for the tcm, to be serviced and have the power steering fluid checked for leaks due to the well being empty. We were then told when we picked up the vehicle and the power steering well was dry that all jeeps are like that. After questioning that statement the tech went to vehicle and filled the well.

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NHTSA #: 11014283
highPOWER TRAIN
Filed: Apr 2017

My transmission make a high pitched squeal anytime I am going up a mountain side or even on a slight hill if I am going over 2.5 rmps. It also has difficulty downshifting and upshifting a slower speeds. Shifts very rough and sometimes feels like the transmission is going to fall out.

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NHTSA #: 10970941
highPOWER TRAIN
Filed: Mar 2017

Tl* the contact owns a 2015 jeep grand cherokee. While approaching a stop sign, the auto parking gauge indicator illuminated and the vehicle shifted into the park position. The failure recurred three additional times.

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NHTSA #: 10966099
highPOWER TRAIN
CrashFiled: Oct 2016

2015 jeep grand cherokee. Consumer writes in regards to refusal of compensation for repair damages to vehicle transmission defect. New software has been installed to create an "auto park" feature.

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NHTSA #: 10910373
highPOWER TRAIN
Filed: Sep 2016

Transmission jerks between gears 1 2 and 3. Engine revs without delivering power at times of rapid acceleration. Car moves 2 to 3 inches when placed in park, these problems all still persist even after software patches were installed on recall

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NHTSA #: 10905178
highPOWER TRAIN
Filed: Jul 2016

Two weeks ago, the jeep dealer completed the automatic transmission recall which insures the transmission is in park when a driver door is opened. However, the problem of knowing what gear the jeep is in remains.. Since the recall was installed, there have been two instances where I thought the jeep was placed in one gear but actually was in a different gear.

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NHTSA #: 10889199
highPOWER TRAIN
CrashFiled: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 16v240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 10887444
highPOWER TRAIN
CrashFiled: Jul 2016

I backed up to a parking stall and shifted transmission in what I thought was park. But the transmission was still in reverse. When I was exiting the car, it started to move backwards.

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NHTSA #: 10884793
highPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving various speeds, the shifter would erroneously shift out of gear and a hum was present coming from the transmission. Also, the display panel changed from drive and displayed a straight line.

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NHTSA #: 10876349
highPOWER TRAIN
CrashFiled: Feb 2016

On 9/4/15 I was backing a boat into the lake using this vehicle. I put the vehicle into park, or thought I did, and opened the driver door. As I exited the vehicle rolled backwards, knocked me down, and the entire vehicle, with boat and trailer, went into the lake.

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NHTSA #: 10825019
highPOWER TRAIN
CrashFiled: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it rolled away independently and struck a tree in a parking lot. The manufacturer was notified of the failure and a third party investigator arrived to determine the cause of the failure.

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NHTSA #: 10825159
highPOWER TRAIN
Filed: Jul 2015

Tl* the contact owns a 2015 jeep grand cherokee. While driving and approaching a traffic light, the brake pedal was depressed and the vehicle violently accelerated. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced.

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NHTSA #: 10731695
highPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Mar 2015

A week prior to the major issue the vehicle was showing signs of mechanical problems. These problems included the wipers turning on when they were in the off position, simultaneously the radio cut out (this happened several times that day). The next day while driving to work at 6:30am the interior lights on the dash and doors blinked on and off several times.

NHTSA #: 10694727
highPOWER TRAIN
Filed: Dec 2014

The 2015 I had just purchased with the v-6 and 8 speed transmission due to my 2014 dodge durango with the same engine and transmission being bought back by chrysler, is exhibiting the same unsafe shifting and stalling conditions.

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NHTSA #: 10664189
mediumPOWER TRAIN
Filed: Apr 2026

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 70 MPH, the transmission unexpectedly shifted into neutral(N). There was no warning light illuminated. The contact was able to restart the vehicle after shifting into park(P). The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was taken to several dealers but was not diagnosed. The dealer was able to duplicate the failure; however, no diagnostic trouble codes were found. The dealer suggested that an unstated valve might need to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

NHTSA #: 11728874
mediumPOWER TRAIN
Filed: Feb 2026

Rocker arm bearings went bad, need to replace all rockers and perhaps a cam or 2, this is know as the Penstar tick due to poor quality metals from Chrysler . They need to do a recall and fix for all affected cars as this is a labor intensive job and could cost up to 3000 dollars in repairs!

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NHTSA #: 11718398
mediumPOWER TRAIN,AIR BAGS
Filed: Jan 2026

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

NHTSA #: 11709886
mediumPOWER TRAIN,ENGINE
Filed: Nov 2025

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic system warning light illuminated. In addition, the contact stated that the vehicle drove abnormally rough.

NHTSA #: 11700301
mediumPOWER TRAIN
Filed: Nov 2025

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the Service Shifter warning light illuminated when the gear shifter was shifted to park(P). The failure had become more persistent.

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NHTSA #: 11700394
mediumPOWER TRAIN
Filed: Apr 2025

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at 10 MPH in a parking lot, the vehicle unintendedly shifted into neutral. The contact stated that the RED caution warning light illuminated, and a message was displayed that the vehicle going too fast for the gear.

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NHTSA #: 11654159
mediumPOWER TRAIN
Filed: Feb 2025

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving on the highway at 65 MPH, the transmission independently shifted into neutral. The contact coasted the vehicle to a stop on the side of the highway, restarted the vehicle, and continued driving normally.

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NHTSA #: 11645158
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Dec 2024

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle shut off with the "Service Transmission - Restart in Park with Vehicle at Zero Speed" message displayed on the instrument panel. The contact stated that vehicle restarted after several attempts and resumed normal operation.

NHTSA #: 11628512
mediumPOWER TRAIN
Filed: Nov 2024

2015 jeep grand cherokees going into neutral on occasion while driving at speeds above 45mph. I brought my truck to jeep and expressed my concern about this safety issue and my safety. I was informed by jeep there is nothing wrong with my jeep since no codes are showing.

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NHTSA #: 11623327
mediumPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Oct 2024

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the windshield wipers were unintentionally turned on, the infotainment screen darkened, and the vehicle lost automotive power; the vehicle failed to shift to park.

NHTSA #: 11622829
mediumPOWER TRAIN,ENGINE
Filed: Jun 2024

- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership.

NHTSA #: 11594976
mediumPOWER TRAIN
Filed: Apr 2024

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shifted from drive to neutral. The check engine warning light was illuminated.

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NHTSA #: 11585307
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Mar 2024

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 75 MPH the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked.

NHTSA #: 11578475
mediumPOWER TRAIN,ENGINE
Filed: Dec 2023

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated.

NHTSA #: 11562397
mediumPOWER TRAIN,UNKNOWN OR OTHER
Filed: Jul 2023

I was driving in the high and when I went to accelerate the vehicle went into “limp” mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on.

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NHTSA #: 11535190
mediumPOWER TRAIN
Filed: Jun 2023

Transmission failed when I was merging on a highway. Had it replaced and still doesn’t seem normal. This is the electronic shift and apparently has nonstop issues with the 2015 model.

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NHTSA #: 11526111
mediumPOWER TRAIN
Filed: Mar 2023

The contact's wife owns a 2015 Jeep Grand Cherokee. The contact stated that the transmission was slipping in and out of gear. The contact stated that the failure also occurred while driving below 35 MPH, and while driving from a complete stop from a traffic light.

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NHTSA #: 11514672
mediumPOWER TRAIN
Filed: Mar 2023

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle erroneously shifted into neutral while driving. While the vehicle was parked with the gear shifter in the park, the vehicle inadvertently moved.

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NHTSA #: 11511164
mediumPOWER TRAIN
Filed: Jan 2023

While driving my car, it will randomly shift into neutral. The engine will almost shut off while the battery will remain on. I get a message on the dash telling me to shift into gear but can only shift into park.

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NHTSA #: 11504410
mediumPOWER TRAIN
Filed: Nov 2022

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the rear of the vehicle. No warning lights were illuminated.

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NHTSA #: 11495301
mediumPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2022

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn’t working correctly software is to old to update.

NHTSA #: 11485791
mediumPOWER TRAIN,ENGINE
Filed: Aug 2022

There is loud ticking/tapping noise coming from the engine when in motion or when the engine idles. This vehicle was not inspected by the dealer (out of warranty) or the police but was inspected by my mechanic and is available for inspection anytime, upon request.

NHTSA #: 11481513
mediumPOWER TRAIN,AIR BAGS
Filed: Aug 2022

There are two issues. One is that the air bag light is on and never goes away and could mean faulty air bags, two the car is making a clicking noise and jerking when accelerating and the 4 wheel drive service light has come on. It could be the transfer case or differential.

NHTSA #: 11481473
mediumPOWER TRAIN
Filed: Jul 2022

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 15 MPH and slowing for a traffic light, the vehicle inadvertently shifted into neutral(N). The contact attempted to shift to drive(D) however, the vehicle failed to respond.

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NHTSA #: 11472891
mediumPOWER TRAIN
Filed: Jun 2022

when the acceleration is pressed harder than easing into it the shift progression fails. It will stick, in say 2nd gear, and rev up the motor but will not shift until the accelerator is released. it will then stick in 3rd and 4th if you get back on the accelerator too hard.

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NHTSA #: 11470073
mediumPOWER TRAIN,ENGINE
Filed: Feb 2022

While driving on the highway, the car suddenly started to generate a weird noise from the engine, and at the same time I was losing power, this was at 65mph. Now, the vehicle cannot go above 35mph without pushing down on the gas pedal. The RPM needle also doesn't move much.

NHTSA #: 11450904
mediumPOWER TRAIN
Filed: Nov 2021

The contact owns a 2015 JEEP GRAND CHEROKEE. The vehicle had a recall completed for the gear shifter in 2017. Now a total of 4 times the contact stated that while driving approximately 30-35 MPH the vehicle's gear shifter would slip from drive into neutral after driving a short distance.

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NHTSA #: 11440994
mediumPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2021

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership.

NHTSA #: 11423281
mediumPOWER TRAIN
Filed: May 2021

Tl* the contact owns 2015 jeep grand cherokee. The contact stated that the auto-park feature failed to engage. Additionally, while the vehicle was parked, the vehicle rolled forward, without warning.

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NHTSA #: 11415236
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Feb 2021

MY JEEP STALLED IN 50MPH TRAFFIC CAUSING A HORRIBLY DANGEROUS SITUATION. I BARELY COASTED TO THE SIDE OF THE ROAD, AND IT WOULDN'T RESTART. I HAD IT TOWED TO THE DEALER WHERE I WAS LATER TOLD MY TONE/RELUCTOR WHEEL HAD BROKEN RESULTING IN LOSS OF SIGNAL FROM THE CRANKSHAFT SENSOR SO THE VEHICLE SHUT DOWN.

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NHTSA #: 11396472
mediumPOWER TRAIN
Filed: Feb 2021

THE VEHICLE STALLS WHILE DRIVING ON THE HIGHWAY. I WILL BE DRIVING ON THE HIGHWAY AT ABOUT 70 MPH AND SOMETIMES THE CAR WILL GIVE A JERK WHEN I ACCELERATE AND SUDDENLY THE VEHICLE SLOWS DOWN TO A STOP (GAS PEDAL DOES NOT WORK TO ACCELERATE) THE CAR SHIFTS ITSELF FROM DRIVE TO NEUTRAL AND A MESSAGE APPEARS ON THE DASH SCREEN "PUT VEHICLE INTO DRIVE". SOMETIMES THE CHECK ENGINE LIGHT TURNS ON AND SOMETIMES IS DOES NOT. ONCE THE VEHICLE HAS STOPPED I'M ABLE TO RESTART THE CAR AND DRIVE AGAIN. THIS OCCURS AGAIN SOMETIMES MULTIPLE TIMES IN ONE DAY OR WILL HAPPEN ONCE EVERY WEEK OR SO. I WAS TOLD TO CHANGE THE TCM, BATTERY, SPARK PLUGS AND CLEAN THE FUEL INJECTORS AND THAT DID NOT SOLVE THE PROBLEM. I'VE BEEN TO MULTIPLE MECHANICS AND CHRYSLER DEALERSHIP SERVICE CENTERS AND THEY CAN NEVER SEEM TO DUPLICATE THE PROBLEM SO THEY HAVE NO REAL ANSWERS AS TO WHY THIS IS HAPPENING.

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NHTSA #: 11395971
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Jan 2021

I CONTINUE TO HAVE SERVICE SHIFTER AND CHECK ENGINE ISSUES WITH MY VEHICLE, WHICH HAVE BEEN ONGOING FOR THE LAST THREE YEARS. THIS HAS OCCURRED WHILE STATIONARY, IN MOTION BOTH ON CITY/NEIGHBORHOOD STREETS OR ON THE HIGHWAY. IT'S HAPPENED WHILE TURNING AND IN PARK. WHEN THE CHECK ENGINE AND SERVICE SHIFTER LIGHTS COME ONE, IN MANY CASES THE CAR GOES INTO LIMP MODE AND I LOSE THE ABILITY TO ACCELERATE, WHICH CAUSES A SEVERE SAFETY RISK IF IT OCCURS WHILE TURNING OR GOING DOWN THE HIGHWAY. MANY TIMES MY DASHBOARD WILL GO COMPLETELY BLACK FOR SECONDS AND MY WIND SHIELD WIPERS WILL TURN ON. MY CAR HAS BEEN IN THE DEALERSHIP FOR SERVICE RELATED TO THIS ISSUE FOR 180 DAYS OVER THE PAST THREE YEARS AND THEY ARE UNABLE TO RESOLVE THE ISSUE. THEY HAVE REPLACED THE STEERING CONTROL MODULE, THE TCM, THE TELEMAX COMMUNICATION MODULE, THE TRANSMISSION, AND THE SHIFTER, BUT THE ISSUE ALWAYS COMES BACK. OVER THE LAST SIX MONTHS THE ISSUES HAVE GOTTEN WORSE AND THE VEHICLE IS GETTING MORE UNSAFE TO DRIVE. BASED ON MY RESEARCH THERE ARE A SIGNIFICANT AMOUNT OF THESE ISSUES AND FCA SHOULD TAKE ACTION.

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NHTSA #: 11390105
mediumPOWER TRAIN
Filed: Jan 2021

THE SHIFTER BEGAN JUMPING OUT OF GEAR ABOUT OCTOBER, 2020...WHEN I WOULD PUT IN PARK GETTING OUT IT HAD MOVED BACK TO DRIVE AND I HAD TO QUICKLY GET BACK IN AND PUT BACK IN PARK. THERE HAD BEEN AN EARLIER RE CALL, TOOK TO DEALER SHIP AND THEY SUPPOSEDLY FIXED WHATEVER PROBLEM WAS. AT TIME OF RECALL I DID NOT HAVE ANY PROBLEMS. AS TIME WORE ON I BEGAN TO HAVE SHIFTER PROBLEMS. THE LIGHT ON SHIFTER BEGAN TO GO OFF AND ON AND IT GETTING OUT OF SHIFT BECAME MORE FREQUENT ...TOOK TO DEALERSHIP IN SOUTHAVEN MS...SERVICE MGR SAID THERE HAD NO COMPLAINTS...MY RESEARCH SHOWED DIFFERENT...HE SAID THEY WOULD HAVE TO REPLACE PLACE BUT BACK ORDER...THIS WAS IN NOVEMBER. IT IS NOW JANUARY, 21 AND I AM STILL DRIVING AND THE SHIFTER IS STILL ON BACK ORDER, ACCORDING TO LANDERS JEEP THEY KNOW WHEN THEY WILL BE ABLE TO REPLACE WITH CORP SAYING THAT 357 SHIFTERS SO FAR ARE ON BACK ORDER...THAT IS ALL THAT THEY WOULD DO....THIS SITUATION IS NOT ONLY DANGEROUS BUT SCARY...CHRYSLER CONTINUES TO SHOVE UNDER THE RUG ISSUES WITH THE SHIFTER AND DOESN'T SEEM TO CARE ABOUT CUSTOMERS WHO NEED MORE THAN JUST LIES AND BLANK STARES.

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NHTSA #: 11389364
mediumPOWER TRAIN
Filed: Jan 2021

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH TO THE SPORTS MODE AND A WINING NOISE WOULD OCCUR WHILE ACCELERATING. ALSO, WHILE ACCELERATING THE VEHICLE WOULD JERK AND VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRONTIER CHRYSLER LOCATED AT 5801 TX-327 SPUR, LUBBOCK, TX 79424 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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NHTSA #: 11389201
mediumPOWER TRAIN
Filed: Jan 2021

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 55 AND 60 MPH, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF GEAR. THE CONTACT STATED THAT SHE ALMOST GOT INTO AN ACCIDENT BECAUSE THE VEHICLE ALMOST COMPLETELY STOP. THE CONTACT STATED THAT SHE COASTED OVER TO THE SIDE OF THE ROAD SHIFTED GEAR BACK INTO DRIVE AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO DOUG HENRY CHRYSLER DODGE JEEP RAM (4051 W VERNON AVE, KINSTON, NC 28504) WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE REPAIR PART NOT BEING ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

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NHTSA #: 11386806
mediumPOWER TRAIN
Filed: Nov 2020

EVAPORATOR CORE BEHIND THE DASH HAS DEVELOPED A LEAK AFTER 65,000 MILES, WITHOUT ANY OFF ROAD USE OR BEING INVOLVED IN ANY CRASHES. PAID $50,000. FOR THIS VEHICLE AND EXPECTED IT TO LAST LONGER, ESPECIALLY WITHOUT A $3000 REPAIR THAT IS A NOT A RESULT OF WEAR AND TEAR.

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NHTSA #: 11372969
mediumPOWER TRAIN
Filed: Nov 2020

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DECELERATING, THE VEHICLE SURGED AND LUNGED FORWARD WITHOUT WARNING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS, NEARLY CAUSING A CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO KOONS TYSONS CHRYSLER JEEP LOCATED AT 2050 CHAIN BRIDGE RD, VIENNA, VA 22182, TO BE REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

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NHTSA #: 11372808
mediumPOWER TRAIN
Filed: Sep 2020

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT SHE PARKED ON SIDE OF THE ROAD AND WAS UNABLE TO SHIFT INTO ANY GEARS OTHER THAN NEUTRAL. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

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NHTSA #: 11354284
mediumPOWER TRAIN,ENGINE
Filed: Sep 2020

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, WITH HER CHILDREN IN THE VEHICLE, THE VEHICLE STOPPED COMMUNICATING WITH THE ENGINE AND NO RPM. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE THE VEHICLE WAS SHUTOFF AND RESTARTED AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO THE EMPIRE CHRYSLER JEEP DODGE RAM OF WEST ISLIP LOCATED AT 555 SUNRISE HWY, WEST ISLIP, NY 11795, WHERE A DIAGNOSTIC TEST, AND A ROAD TEST WERE PERFORMED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT SHE FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

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NHTSA #: 11352821
mediumPOWER TRAIN,ENGINE
Filed: Aug 2020

WHILE IN MOTION IN HIGHWAY SPEEDS MY JEEP GRAND CHEROKEE 2015 BEGAN TO STALL AND SUDDENLY TURNED OFF . THE TRUCK WOULD NOT ACCLERATE ONCE I TURNED IT ON AND I COULDN'T CHANGE GEARS. AS THIS OCCURED I BEGAN TO LOSE CONTROL AND NEARLY CRASHED INTO TRAFFIC. THIS IS NOT THE FIRST INCIDENT AS THIS HAS OCCURED SEVERAAL TIMES EACH RESULTING IN NEAR FATAL COLLISIONS. I HAVE REACHED OUT SEVERAL TIME TO THE JEEP DEALERS WHO HAVE ALREADY FIXED THE SO CALLED PROBLEM 3 TIMES AND KEEP TELLING ME THERE IS NOTHING WRONG WITH THE TRUCK.

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NHTSA #: 11352299
mediumPOWER TRAIN
Filed: Aug 2020

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHILE IDLE IN THE DRIVEWAY, THE VEHICLE SUDDENLY BEGAN TO DRIFT BACKWARDS. THE CONTACT STATED THAT THE DRIVER WAS ABLE TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ANTIOCH CHRYSLER DODGE JEEP RAM ADDRESS: 105 IL-173, ANTIOCH, IL 60002 PHONE: (847) 395-0200) WHO DIAGNOSED THAT THE VEHICLE'S SHIFTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE SHIFTER WAS REPLACED UNDER A RECALL COVERED BY A TWO YEAR WARRANTY IN THE PAST. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

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NHTSA #: 11351628
mediumPOWER TRAIN
Filed: Aug 2020

RECALL# W58 THERE IS CURRENTLY NO FIX FOR THIS. OUR CAR STOPPED, WILL NOT START AND HAD TO BE TOWED TO THE DEALER WHICH IS WHERE WE FOUND OUT ABOUT THE RECALL. EVEN IF THERE'S NO FIX, SHOULDN'T WE THE CONSUMER BEEN NOTIFIED OF A RECALL THAT POSES A POTENTIAL SAFETY ISSUE? I HAVE NO VEHICLE, WITH NO FIX AND THE CHRYSLER REFUSES TO PROVIDE A LOANER VEHICLE. OUR CONTACTS WITH CHRYSLER HAVE YIELDED NOTHING BUT A PROMISE FOR A CASE MANAGER TO CALL. NOTHING. NO VEHICLE, NO FIX, NO LOANER.

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NHTSA #: 11351392
mediumPOWER TRAIN
Filed: Jul 2020

TRANSMISSION DOES NOT SHIFT PROPERLY FROM 2ND TO 3RD. WHILE IN MOTION IT WILL REV UP AND THEN SOMETIMES DECIDE TO SHIFT PROPERLY. IT HAS SHIFTED INTO NEUTRAL WHILE DRIVING AND JERKED. I HAVE TAKEN IT TO 2 DIFFERENT DEALERSHIPS AND ONE STATES BECAUSE THERE ARE NO ERROR MESSAGES AND SUPPOSEDLY IT DOESN'T DO IT FOR THEM THERE IS NOTHING THEY CAN DO. THE OTHER DEALERSHIP STATED THAT'S HOW THE TRANSMISSION IS SUPPOSED TO WORK. I HAVE ALSO BEEN TOLD THE VEHICLE NEEDS TO WARM UP FIRST. EXCUSE ME? THEY TELL ME IT'S A NON SERVICEABLE VEHICLE UNLESS THERE ARE ANY ERROR CODES. ONE DEALERSHIP STATED THEY CLEARED THEY COMPUTER AND UPDATED THE PROGRAMMING. THIS HAS HAPPENED SEVERAL TIMES. MOST RECENT ISSUE, JULY 9TH, STARTED TO DRIVE AND VEHICLE SELF SHIFTED BACK INTO NEUTRAL. VEHICLE IS BECOMING MORE UNRELIABLE EACH DAY.

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NHTSA #: 11338630
mediumPOWER TRAIN
Filed: Jun 2020

I PURCHASED MY GRAND CHEROKEE WITH 30K MILES. BEFORE I EVEN MADE MY FIRST PAYMENT, THE TRANSMISSION WAS REPLACED THROUGH MANUFACTURERS WARRANTY. DAYS AFTER DRIVING IT OFF THE LOT, IT WOULD SLAM DOWN THROUGH GEARS DURING DECELERATION AND JUMP/JERK WHEN SHIFTING UP. A LOUD METAL THUD ACCOMPANIED THESE JOLTS BETWEEN GEARS EVERY TIME. FAST FORWARD TO TODAY, AND 25K MILES LATER (JEEP HAS 55K TOTAL) AND THIS PROBLEM APPEARS TO BE RETURNING. RANDOM JOLTS AND JERKY SHIFTS DURING ACCELERATION AND DECELERATION, SPECIFICALLY WHEN GOING UP OR DOWN A SLOPE OR WHEN GETTING BACK ON THE GAS TO ACCELERATE WHEN DRIVING. THE DECELERATION AND DOWNSHIFT BETWEEN GEARS IS SO JARRING SOMETIMES WHEN SLOWING DOWN THAT MYSELF AND PASSENGERS WILL HAVE OUR HEADS BANG FORWARD AND SEATBELT CATCH THE WEIGHT OF OUR BODIES. THE THUD NOISE IS COMING BACK RANDOMLY AS WELL WHEN THIS HAPPENS. WITH ONLY 5K MILES LEFT ON MANUFACTURER POWER TRAIN WARRANTY, I'M NERVOUS THAT HAVING IT'S 3RD TRANSMISSION IN LESS THAN 60K MILES IS GOING TO BE A FUTURE PROBLEM AGAIN NOT COVERED BY WARRANTY. I FEEL VERY UNSAFE WHEN DRIVING WHAT WAS SUPPOSED TO BE MY DREAM VEHICLE AND THE LARGEST LOAN IN MY LIFE OTHER THAN PURCHASE OF HOUSE. SINCE THE DAY I LEFT THE LOT IT HAS FELT UNCOMFORTABLE DRIVING AND CAUSES ME ANXIETY BECAUSE OF THE WAY IT SHIFTS AND MAKES NOISES. THE HARD JERKS AND SLAMMING DOWNSHIFTS HAVE ALMOST CAUSED MULTIPLE ACCIDENTS AND I HONESTLY HATE HAVING TO DRIVE THIS VEHICLE. (I HAVE ONLY OWNED IT FOR 16 MONTHS.) THE DATE I SELECTED WAS WHEN I PURCHASED VEHICLE, PROBLEM HAS BEEN ONGOING SINCE THEN. *TR

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NHTSA #: 11330493
mediumPOWER TRAIN
Filed: Jun 2020

At a regular oil change service, it was discovered that there was an engine oil cooler leak for a 2015 jeep grand cherokee with less than 58000 miles on it. No warning indicators were illuminated. Deal requested to have it replaced because it's dangerous drive.

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NHTSA #: 11330197
mediumPOWER TRAIN
Filed: Mar 2020

When shifting from park to drive it will jump back to park and will not engage drive tells me to press brake and shift to drive this will not work, I have to put car into four wheel drive to engage drive, has happened 6 times twice this week,dealer says could not find problem, I since found out that tow truck drivers know to put it in four wheel drive mode, also a local automatic carwash will not accept this model of jeep I wonder why, this happens when vehicle is parked and one time the car was being moved and was running and in park

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NHTSA #: 11319398
mediumPOWER TRAIN
Filed: Feb 2020

Jeep shifts down to first gear automatically from higher speeds 30 to 50 MPH without warning,racing engine erratically @ high rpms this has happened 10 times in the year we have owned it. 2 different dealers have tried to find root cause with no answer we are afraid to drive it filed a star case with chrysler started between 10k miles to current 33k

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NHTSA #: 11311896
mediumPOWER TRAIN
Filed: Nov 2019

We had our 2015 jeep grand cherokee worked on to repair the issues per NHTSA recall # 16v-240. Recently, the jeep alerted me as I was driving at a speed of approx.

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NHTSA #: 11278147
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Oct 2019

SERVICE SHIFTER WARNING

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NHTSA #: 11269113
mediumPOWER TRAIN,ENGINE
Filed: Sep 2019

Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 40 MPH, the vehicle went into limp mode despite the power diesel indicator showing 100%.

NHTSA #: 11257735
mediumPOWER TRAIN
Filed: Sep 2019

Shifter service warning light. Requires shifter module replacement

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NHTSA #: 11254724
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Sep 2019

While traveling approximately 70 miles per hour (on a highway), on two occasions working 24 hours, the vehicle shifted from drive into neutral with no manipulation of the shifter. There was no warning of the impending loss of mechanical power to the drive wheels, and I was forced to coast to the shoulder of the road.

NHTSA #: 11254027
mediumPOWER TRAIN
Filed: May 2019

While decelerating, 8hp70 automatic transmission experiences severely delayed downshifts with hard jerking from 3rd to 2nd and from 2nd to 1st gears. Downshift from 2nd to 1st is most severe, often causing vehicle to lunge forward after having already come to a complete stop. This issue essentially occurs every time the vehicle is driven.

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NHTSA #: 11205048
mediumPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2019

After 3.5 years of no problems, our jeep has been back to the dealer service every month since august 2018.currently at service since 1/14/19, 15 business days. In august: pulled into a parking spot and the wipers started, could not turn them off different messages flashed 'no bus', and various other msgs. Check engine light was on.

NHTSA #: 11173614
mediumPOWER TRAIN
Filed: Sep 2018

Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 25 MPH, the "service shifter" warning indicator illuminated followed by the rest of the instrument panel indicators. When the contact turned off and restarted the vehicle, it operated normally.

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NHTSA #: 11130332
mediumPOWER TRAIN
CrashFiled: Apr 2018

I put my car in park in the garage, got out of my car and it started to back up on me, bending the door back and loosening the hinge but getting caught on the wall. I was able to jump back in and step on the brake, the car shifter had slipped back into reverse. I had my car fixed as the door was unsteady.

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NHTSA #: 11088884
mediumPOWER TRAIN
Filed: Jan 2018

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was in park, the gear shifter independently moved out of gear and rolled forward. The contact had to apply the brake pedal.

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NHTSA #: 11062349
mediumPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2017

The automatic transmission downshifts harshly with a bang. Up shifts are also harsh at times. Transmission software has been updated twice but the issue continued.

NHTSA #: 11041072
mediumPOWER TRAIN
Filed: Oct 2017

I purchased a 2015 jeep grand cherokee from a chrysler dodge dealership on june 3, 2016. That particular day, there were new 2016 jeep grand cherokee's but they were not for sale and had some type of "do not sale stickers" on them. The sales rep stated the new 2016 jeep grand cherokees were under recall and could not be sold until the recall was fixed.

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NHTSA #: 11039868
mediumPOWER TRAIN
Filed: Oct 2017

Tl* the contact owns a 2015 jeep grand cherokee. While driving 70 MPH, the vehicle began to lose power while the accelerator pedal was depressed. The vehicle was pulled over to a shoulder lane, where it was able to restart and return to normal driving.

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NHTSA #: 11033547
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Sep 2017

2015 jeep grand cherokee. Consumer writes in regards to issues with vehicles u connect. *ld the consumer stated the vehicle experienced a life threatening transmission defect and requested for the vehicle to be repaired.

NHTSA #: 11029668
mediumPOWER TRAIN
Filed: Jun 2017

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that while the vehicle was parked with the engine left running, the vehicle reversed independently into the garage without warning and caused the rear window to fracture.

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NHTSA #: 11001339
mediumPOWER TRAIN
Filed: May 2017

Tl* the contact owns a 2015 jeep cherokee latitude. The contact stated that the vehicle experienced a loss of motor power. The check engine and service transmission warning indicators illuminated.

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NHTSA #: 10981549
mediumPOWER TRAIN
Filed: Apr 2017

Reported transmission problem to dealer 5 different times. 11/4/2015 ' hard shift from 2nd to 3rd gear. 6/10/2016 ' hard shift from 2nd to 3rd gear.

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NHTSA #: 10971885
mediumPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Filed: Mar 2017

I was traveling up interstate 95 just passed exit 26 in connecticut. As I approached exit 27 a a vehicle in the exit only lane merged into the slow lane in front of me. I proceeded to then accelerate around the vehicle that had crossed in front of me and immediately as I accelerated the vehicle began to accelerate uncontrollably to an unsafe speed.

NHTSA #: 10957861
mediumPOWER TRAIN
Filed: Jan 2017

After parking my 2015 in the driveway, turning the engine off and exiting the car, the vehicle began rolling down the driveway. Our 12 year old son was outside and alerted me of the rolling vehicle and instinctively ran to try to stop it. I was able to get him away from the vehicle and get back into the vehicle to stop it before it crossed the street.

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NHTSA #: 10946555
mediumPOWER TRAIN
Filed: Dec 2016

2015 jeep grand cherokee. Consumer writes in regards to transmission electronic shift lever recall repair issues. *smd the dealer claimed the recall was performed.

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NHTSA #: 10936969
mediumPOWER TRAIN
Filed: Dec 2016

Purchased jeep sept. Received notice of recall. Took in aug.2016.

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NHTSA #: 10937943
mediumPOWER TRAIN
Filed: Dec 2016

Tl* the contact owns a 2015 jeep grand cherokee. After the contact recently purchased the vehicle, the dealer indicated that the power train recall needed to be completed. The contact was advised to schedule a repair appointment as soon as possible.

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NHTSA #: 10937150
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Nov 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact experienced difficulty shifting the vehicle. The failure did not occur until after the vehicle was repaired per NHTSA campaign number: 16v240000 (power train).

NHTSA #: 10926158
mediumPOWER TRAIN
Filed: Oct 2016

Tl* the contact owns a 2015 jeep grand cherokee. After switching to the park position, the vehicle suddenly moved or rolled backwards. Also, while driving at various speeds, the transmission would switch out of gear and would not accelerate.

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NHTSA #: 10915695
mediumPOWER TRAIN
Filed: Sep 2016

I have had transmissions issues with my 2015 jeep cherokee from the first week I purchased it. I have had my jeep into the dealership to address this issues several times now. They have replaced the transmissions once, updated the firmware a couple of times, and are now just telling me "that's the way it is" and that I will just have to live with the problems.

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NHTSA #: 10908739
mediumPOWER TRAIN
Filed: Sep 2016

I was in a driveway and put the car in reverse and accelerated since it was a very slight incline when the car automatically went into auto park. This happened 4 times. I shut the car off, restarted.

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NHTSA #: 10908470
mediumPOWER TRAIN
Filed: Sep 2016

Tl* the contact owns a 2015 jeep grand cherokee. After shifting the gear to reverse or drive, the gear shifted to park independently. The failure recurred twice.

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NHTSA #: 10907577
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Aug 2016

Received a recall for the transmission on my grand cherokee took it to the dealer for recall but work was not done called dealer and jeep chysler to complain but all I get is a run around I will not bring it back to herb chambers in danvers ma they don't care if the car is unsafe to drive they got you to buy this garbage they got there money was told to take it some where else they would no take a look at the car and I cant bring it back anywhere else till a regional mgt approves it.

NHTSA #: 10898577
mediumPOWER TRAIN
Filed: Aug 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving 60 MPH, the vehicle independently shifted into neutral when the gear shifter stick was in drive position. In addition, the vehicle dropped down in gears independently without warning, which caused the vehicle to slow down abruptly.

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NHTSA #: 10895117
mediumPOWER TRAIN
Filed: Aug 2016

While driving, the gear shift control mechanism will shift into neutral when inadvertently bumped. This has occurred on a few occasions while I was reaching across to the glove compartment, passenger seat, radio, or phone charger console area.

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NHTSA #: 10894308
mediumPOWER TRAIN
Filed: Aug 2016

Tl* the contact owns a 2015 jeep grand cherokee. Whenever the engine was turned off or if the doors were open in any gear selection except for park, the gear shifter would shift independently into the park position. The vehicle was not diagnosed nor repaired.

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NHTSA #: 10893561
mediumPOWER TRAIN
Filed: Aug 2016

I wanted to let you know that the recall fix on the 2015 jeep cherokee for the transmission problem (difficulty getting the car into park, going into reverse instead) is still occurring after the 'recall repair' by chrysler. I have owned a 2015 jeep cherokee summit since december 2014.

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NHTSA #: 10893241
mediumPOWER TRAIN
Filed: Jul 2016

Had s27 transmission shifter software fix applied. Asked dealer what happens when driver's door is opened at cruising speed (or door closed switch fails while driving). Will transmission automatically shift to park - destroying the transmission and possibly injuring someone?

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NHTSA #: 10889038
mediumPOWER TRAIN
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that while driving from a complete stop, the transmission independently shifted into the park position. The vehicle was restarted and it functioned as normal.

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NHTSA #: 10888565
mediumPOWER TRAIN
CrashFiled: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. While stopped or in park, the vehicle's gear jumped into reverse and rolled into the water. The contact was able to stop the vehicle by depressing the brake pedal.

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NHTSA #: 10888178
mediumPOWER TRAIN
Filed: Jul 2016

Jeep sent out a safety recall months ago about the transmission sticking in first gear. Very dangerous when pulling into traffic. Two different dealers say no parts available to repair.

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NHTSA #: 10888269
mediumPOWER TRAIN
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 16v240000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 10887346
mediumPOWER TRAIN,ENGINE
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 18 MPH, the vehicle hesitated and the engine revved without warning. The vehicle was taken to a local dealer who diagnosed and replaced the transmission and computer.

NHTSA #: 10887464
mediumPOWER TRAIN
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 16v240000 (power train). The vehicle was taken to the dealer, but the technician stated that the vehicle was not repaired due to a technical issue.

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NHTSA #: 10886055
mediumPOWER TRAIN
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 16v240000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 10884878
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving 35 MPH, the vehicle independently engaged the sport feature and revved rapidly. The vehicle accelerated rapidly as if it were in overdrive.

NHTSA #: 10884332
mediumPOWER TRAIN
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked in the driveway, it rolled backwards. The failure recurred twice.

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NHTSA #: 10884034
mediumPOWER TRAIN
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving at any speed, the gear shifter downshifted by itself without warning. The vehicle was pulled over and the engine was restarted.

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NHTSA #: 10883419
mediumPOWER TRAIN
Filed: Jul 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the gear shifter stick was placed in the park position, the vehicle rolled away. The failure recurred intermittently.

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NHTSA #: 10882720
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was in park, it began to reverse without warning. The failure recurred.

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NHTSA #: 10881724
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. When the contact parked and exited the vehicle, it rolled forward over the contact's left foot. The contact was driven to the hospital with a fractured foot and stayed there overnight.

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NHTSA #: 10881442
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving 10 MPH, the vehicle shifted into a lower gear independently. The failure was intermittent.

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NHTSA #: 10881528
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle was taken in for recall repairs associated with NHTSA campaign number: 16v240000 (power train); however, the safety remedy was not completed.

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NHTSA #: 10881638
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the gear shift button failed to place the vehicle completely into the park position. The vehicle was not diagnosed or repaired.

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NHTSA #: 10877084
mediumPOWER TRAIN,SEATS
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was in reverse, the gear shifter independently switched into the neutral position. The vehicle was taken to the dealer to be diagnosed.

NHTSA #: 10875784
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 16v240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 10875874
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. After shifting into the park position and attempting to exit the vehicle, it began to roll away independently without warning. The contact was able to stop the vehicle.

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NHTSA #: 10875502
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact received notification of NHTSA campaign number: 16v240000 (power train); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 10875306
mediumPOWER TRAIN
Filed: Jun 2016

Every time I drive the vehicle I have problems properly shifting into the correct gear, especially reverse and park. Sometimes the shifter doesn't move at all, sometimes it shifts too far.

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NHTSA #: 10875341
mediumPOWER TRAIN
Filed: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving approximately 25 MPH, the vehicle independently shifted out of gear without warning. The contact stated that the failure occurred on three separate occasions.

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NHTSA #: 10873476
mediumPOWER TRAIN
CrashFiled: Jun 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the electronic shifter was in park, the vehicle independently moved backwards and struck another vehicle. There were no injuries and a police report was not filed.

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NHTSA #: 10872786
mediumPOWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jun 2016

I purchased a brand new 2015 grand cherokee late last year, and I've been having issues with the shifter since day one. I was driving on the freeway coming home from work and the gear slipped out of place. I've been down to the dealership to complain about it but of course they don't care.

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NHTSA #: 10872521
mediumPOWER TRAIN
Filed: May 2016

The transmission seems to slip when I come to a stop and then try to accelerate at intersections. I'll depress the gas, nothing happens, and then suddenly it jerks forward. It does it all the time, but worse when the vehicle is cold/hadn't been driven.

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NHTSA #: 10871655
mediumPOWER TRAIN
Filed: May 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that the vehicle hesitated to shift gears without warning. The vehicle was not diagnosed nor repaired.

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NHTSA #: 10870302
mediumPOWER TRAIN
CrashFiled: May 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked in front of a store, it rolled forward into the store and a fence. There were no injuries and a police report was not filed.

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NHTSA #: 10870340
mediumPOWER TRAIN
Filed: May 2016

Tl* the contact owns a 2015 jeep grand cherokee. Within thirty days of owning the vehicle, the gears inadvertently shifted into reverse when the contact placed the vehicle in park. The only indicators that alerted the contact of the failure was the vehicle rolling in reverse and the backup camera.

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NHTSA #: 10865868
mediumPOWER TRAIN
Filed: May 2016

Vehicle started to jerk/hard shift and slip when shifting from 1-2 and 2-3 while driving on a city street. I took the vehicle into the dealer who replaced the valve body, ran the flash software update and reprogrammed the pcm. The dealer test drove the vehicle and indicated that the "trans shifts very smooth now".

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NHTSA #: 10864937
mediumPOWER TRAIN
Filed: Apr 2016

The vehicle recently rolled away after being placed into what I believed was "p" park. The electro in transmission shifter does not seem to function properly and fails to provide certainty as to when the vehicle is truly in park. The incident happened in my driveway and fortunately nobody was hurt in the incident.

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NHTSA #: 10859858
mediumPOWER TRAIN
CrashFiled: Mar 2016

After putting the vehicle in what I thought was park in my circular drive, I hit the power button and exited the vehicle. It must have been in neutral because when I turned around to go back to the car to figure out what was going on with the noise, I saw my 10 year old pull the transmission into drive from the back seat.

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NHTSA #: 10851654
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Mar 2016

Tl* the contact owns a 2015 jeep grand cherokee. When placing the vehicle in park, it rolled away without warning. The vehicle was not diagnosed nor repaired.

NHTSA #: 10851339
mediumPOWER TRAIN
Filed: Mar 2016

Gear selector lever is very difficult to ensure that the operator has selected the proper gear. What was an intuitive function in almost all vehicles is in the vehicle now requires too much time to make visual checks that proper gear selection is made. Its possible to shift up into what you think is park, only to find the vehicle still in reverse.

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NHTSA #: 10851265
mediumPOWER TRAIN
Filed: Mar 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was backing up, the shifter became inoperable. The vehicle was taken to a dealer where the failure could not be determined.

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NHTSA #: 10850961
mediumPOWER TRAIN
Filed: Mar 2016

Tl* the contact owns a 2015 jeep grand cherokee. While pulling into a parking space, the vehicle was shifted into park and the vehicle rolled back in reverse. The contact did not realize that the vehicle was moving backwards until another vehicle blew their horn.

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NHTSA #: 10851063
mediumPOWER TRAIN
Filed: Mar 2016

Transmission frequently stuck between gears when starting from a near stop. Dealer is able to reproduce issue and computer reports that "dog clutch" is confused on which gear to be in. When applying throttle, car will not move until clutch disengages causing a strong surge.

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NHTSA #: 10846325
mediumPOWER TRAIN,STRUCTURE
Filed: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that due to poor design of the vehicle, the shifter would easily shift into reverse instead of park. The vehicle was not taken to the dealer.

NHTSA #: 10836722
mediumPOWER TRAIN
Filed: Feb 2016

The electronic gear shift is poorly designed and unsafe. You never know when operating the shift gear if you are in park, neutral, drive or reverse. It is confusing and dangerous.

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NHTSA #: 10825276
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. While the vehicle was parked, it independently shifted to reverse. The failure recurred numerous times.

NHTSA #: 10825432
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. The vehicle was equipped with the push to start keyless ignition. The gear lever was shifted into park and the push start ignition was engaged.

NHTSA #: 10825007
mediumPOWER TRAIN
Filed: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. The contact stated that after the gear shifter was placed in park, the vehicle began to roll backwards independently. At times, it was difficult to know if the vehicle was in park or reverse due to the failure of the gear shifter.

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NHTSA #: 10825046
mediumPOWER TRAIN
Filed: Feb 2016

It is very difficult to find park or reverse with the shifter. Have left it in reverse or nuetral with engine running and exiting the car. Fortunately the parking brake was engaged which prevented the car from moving.

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NHTSA #: 10824960
mediumPOWER TRAIN
Filed: Feb 2016

The shifter in this vehicle is not intuitive, sticks in gears and has poor tactile feedback for desired gear. Often the vehicle stays in reverse gear when pushed all the forward when parking from drive. In multiple instances I thought the car was in park and exited the vehicle with the car running to find it was still in reverse.

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NHTSA #: 10824962
mediumPOWER TRAIN
Filed: Feb 2016

My 2015 jeep cherokee has approximately 6,000 miles on it. I've had it in 3 times due to the transmission surging, and is at the dealer again now. The car was surging between 45 & 40 and 25 & 20 MPH when I slowed down.

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NHTSA #: 10824350
mediumPOWER TRAIN
Filed: Dec 2015

Tl* the contact owns a 2015 jeep grand cherokee. While driving 75 MPH, the vehicle shifted out of gear into neutral. The contact stated that this was a recurring issue.

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NHTSA #: 10811422
mediumPOWER TRAIN
Filed: Nov 2015

Tl* the contact owns a 2015 jeep grand cherokee. While driving 50 MPH, the vehicle's sensor stopped the vehicle without warning. In addition, the contact stated that the transmission made a banging noise.

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NHTSA #: 10794879
mediumPOWER TRAIN
Filed: Oct 2015

2015 grand cherokee - 6 cyl - transmission propblem- multiple occasions of hard & loud shifting in low gears - stuck in low gear - loss of power - poor MPG - check engine light on indicating trans. Errors - dealer has repaired / patched software 3 times and problems continue...

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NHTSA #: 10787449
mediumPOWER TRAIN
Filed: Oct 2015

Tl* the owns a 2015 jeep grand cherokee. While driving approximately 25 MPH, the vehicle was upshifted and downshifted and jerked violently. The failure recurred numerous times.

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NHTSA #: 10783264
mediumPOWER TRAIN
Filed: Oct 2015

Leased car on 9/4/2015. Someone at dealership had been driving it so it had 4800 miles when I got it. On 10/3/2015, got in car, started engine, shifted car into drive and it revved but didn't move.

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NHTSA #: 10780415
mediumPOWER TRAIN
Filed: Aug 2015

Tl* the contact owns a 2015 jeep grand cherokee. While driving 5 MPH, the shift lever failed without warning. The contact mentioned that if the brake was not engaged, the vehicle would roll away.

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NHTSA #: 10759533
mediumPOWER TRAIN
CrashFiled: Aug 2015

After reversing out from a parking spot, I used the electronic shifter to put the vehicle in park (by nudging the shifter forward with foot on the brake) so I could quickly retrieve something from the ground; as soon as I exited the vehicle, I felt it pull away, apparently in drive (which would have required me to nudge the shifter backwards), and it rolled forward and struck a fence post before I was able to get back in and get my foot on the brake.

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NHTSA #: 10759568
mediumPOWER TRAIN
Filed: Jul 2015

Pulling away from traffic light, transmission appeared to be stuck in either first or second gear, and would not shift to another gear. Attempting to accelerate (got up to 20mph) resulted in the engine over revving and the oil pressure to exceed 90 pounds. The check engine light did not come on.

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NHTSA #: 10733396
mediumPOWER TRAIN
Filed: May 2015

I took my 2015 jeep cherokee latitude in for a recall software update to protect durability of the 9 speed automatic transmission. Driving home the vehicle was at 5500 rpms at 50 MPH. I took it back to the service dealership and was advised there was a transmission code and as they had no transmission tech I'd have to get it to a jeep dealer 30 miles away.

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NHTSA #: 10721172
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: May 2015

Tl* the contact owns a 2015 jeep grand cherokee. While driving at various speeds after disengaging the accelerator and brake pedals, the vehicle accelerated without any control. The vehicle shifted into different gears independently without warning.

NHTSA #: 10717294
mediumPOWER TRAIN
Filed: May 2015

After a complete stop and placing the vehicle in "park", turning off the engine and departing the car, the car comes out of park and into neutral and starts rolling. The stability control light comes on. Sometimes the instrument panel goes blank while driving.

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NHTSA #: 10715401
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Mar 2015

Tl*the contact owns a 2015 jeep grand cherokee. The contact stated that while driving approximately 20 MPH, the vehicle hesitated in a jerking motion. The failure recurred numerous times.

NHTSA #: 10693060
lowPOWER TRAIN
Filed: Nov 2025

Hard shifting car jumps when put in gear I think it’s a known issue with this vehicle

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NHTSA #: 11697658
lowPOWER TRAIN
Filed: Aug 2025

My car goes into neutral on its own.

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NHTSA #: 11683297
lowPOWER TRAIN
Filed: Aug 2025

Slipping, feels like transmission is going bad

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NHTSA #: 11681740
lowPOWER TRAIN
Filed: Mar 2025

The monostable shifter shifts without pressing the button. Can be bumped out of gear while driving. Message on display reads "service shifter".

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NHTSA #: 11647975
lowPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2025

Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again.

NHTSA #: 11637110
lowPOWER TRAIN
Filed: Oct 2024

"Check shifter" seems to come on almost everyday. From what I've gathered about it it could shift out of gear while driving. Could be a sensor or harness issue that I was told by a mechanic.

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NHTSA #: 11619744
lowPOWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Aug 2024

Unknown

NHTSA #: 11609110
lowPOWER TRAIN
Filed: Nov 2023

Jeep issued a recall almost a year and a half ago, and have taken no action

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NHTSA #: 11554297
lowPOWER TRAIN
Filed: Apr 2023

The transmission slips fro D to P making the vehicle inoperable. I have check all doors to make sure they were closed. restarted the vehicle yet still in able to drive!

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NHTSA #: 11516237
lowPOWER TRAIN
Filed: Mar 2023

Rear diff internally broken, prevents vehicle from moving forward or shifting into parking. Costing $3000 to fix. Problem has been confirmed by car mechanic shop.

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NHTSA #: 11511903
lowPOWER TRAIN
Filed: Feb 2023

trying to shift from drive to park, will only go to reverse. Must release shifter and push to park again for it to shift to park

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NHTSA #: 11506574
lowPOWER TRAIN
Filed: Jul 2022

Car keeps saying service shifter. Safety at risk car cuts off and on when I’m driving now the car won’t start completely. A lot off Jeep Grand Cherokee are having this problem.

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NHTSA #: 11474929
lowPOWER TRAIN
Filed: Jul 2021

At times when starting out as soon as we depress the gas pedal the transmission jumps to park & we cannot shift out of park. There doesn't seem to be any rhyme nor reason to when it will happen. Nobody seems to find a reason for it so they can't fix it.

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NHTSA #: 11423158
lowPOWER TRAIN,ELECTRICAL SYSTEM
Filed: May 2020

Service shifter message appeared at 62,000 miles upon starting engine and shifting into any gear or turning on cruise control. Will go away after approx. 5 seconds but occurs every time the car operates.

NHTSA #: 11325310
lowPOWER TRAIN
Filed: Feb 2020

Service shifter light comes on while the vehicle is in motion on the highway. Has occurred multiple times and has been checked out by jeep service centers twice. They can not find the problem.

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NHTSA #: 11310705
lowPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2020

My car goes from drive, to park, to neutral or reverse with little to no touch of the gear shifter. This is a huge safety issue, as recently assuming I was still in drive mode, noted that the gear had actually shifted to neutral. Had it shifted to reverse instead, my children and I could have been badly hurt, likely found to be at fault, consequently also facing financial anguish.

NHTSA #: 11309897
lowPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
CrashFiled: Feb 2020

Arrived home 10:15pm dry roads and weather. Backing jeep into driveway and went to full throttle back to hit the garage structure and door. Shifted two drive to move out into the driveway and went to full throttle forward, across the street, through the swale into a vacant lot and hit the avista power transformer box knocking its off the base and pulling the 7,000 volt power cables out.

NHTSA #: 11307366
lowPOWER TRAIN
Filed: Nov 2019

I have the 2015 jeep grand cherokee ecodiesel that received the emissions update required by the epa diesel settlement which chrysler fca. I noticed substantial lag problems the instant I pulled out onto the open road after the update from bonneville jeep in manchester nh. The vehicle is dead off the line and there is a 2-3 second turbo lag at all speeds.

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NHTSA #: 11281654
lowPOWER TRAIN
Filed: Aug 2019

A "service shifter" messgage flashes across the dashboard screen and the lights on the shifter do no light up.

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NHTSA #: 11242961
lowPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jul 2019

Takata recall- while driving at speeds above 35 miles, it feels as if the vehicle slows down as if the gears changed and it requires more pressure to be applied to the gas accelerator for the vehicle to go the same speed. This has happened multiple times at speeds of approximately 35 and over.

NHTSA #: 11229667
lowPOWER TRAIN
Filed: Apr 2019

When driving for about 20mn after slowing down to go threw town and coming to a stop. I will start driving again and. Trying to get up to speed my jeep will not shift gears.

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NHTSA #: 11194847
lowPOWER TRAIN
Filed: Mar 2019

Vehicle begins the shift hard. Slamming into gears then all lit guts on dashboard come on. Car then looses all power including power brakes and power steering.

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NHTSA #: 11185509
lowPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jan 2019

When in motion, transmission downshifts to first gear. Engine races.

NHTSA #: 11165333
lowPOWER TRAIN
Filed: May 2018

After the transmission update the shifter still doesn't work properly

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NHTSA #: 11097993
lowPOWER TRAIN,UNKNOWN OR OTHER
Filed: Jan 2018

My jeep shifts rough while increasing speed. It jerks and hesitates when shifting gears. Also the gear shifter moves very easily to other gears I.e.

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NHTSA #: 11061487
lowPOWER TRAIN
Filed: Nov 2017

Gear shift slips into reverse from the park position on the selector panel.

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NHTSA #: 11044500
lowPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Oct 2017

I have a 2015 grand cherokee that has been in for the rollaway recall. Tonight I pulled into a parking lot, got out of the car quickly to see how far I pulled in, and the car started rolling backwards. I thought the car was in park but in turn it was not.

NHTSA #: 11035998
lowPOWER TRAIN,STRUCTURE
Filed: May 2017

My vehicle's body was damaged due to it not going into park. I was backing a trailer into a garage and put it in park when it was stationary. When I got it, it rolled back, causing body damage.

NHTSA #: 10992219
lowPOWER TRAIN
Filed: Apr 2017

Does not always achieve park gear when shifted to it. Very often the vehicle will not make it past neutral or reverse when attempting to shift to park resulting in the vehicle rolling forward or backward depending on the pitch of the road, or will lurch backward if the electronic shiftier only achieves reverse.

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NHTSA #: 10978508
lowPOWER TRAIN
Filed: Apr 2017

Ntsb:2015 jeep grand cherokee overland ecodiesel recall. Recal stated problems with the shift lever .

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NHTSA #: 10971369
lowPOWER TRAIN
Filed: Feb 2017

Vehicle rolls forward while in park while in driveway.

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NHTSA #: 10957714
lowPOWER TRAIN,STRUCTURE
CrashFiled: Dec 2016

Placed vehicle into park took foot off the brake before turning vehicle off. Vehicle then began to drive forward striking concrete barrier at fuel station. Minor damage to front bumper of vehicle.

NHTSA #: 10937884
lowPOWER TRAIN
CrashFiled: Nov 2016

I entered the parking lot of a gas station and put the vehicle in park but left the engine running. I exited the vehicle and when I returned 30 seconds later I found it had rolled 50 feet and struck a building. Instead of "park" I found the vehicle in "neutral".

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NHTSA #: 10927811
lowPOWER TRAIN
Filed: Nov 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving 35 MPH, the vehicle independently shifted gears without warning. In addition, the vehicle shuttered.

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NHTSA #: 10920444
lowPOWER TRAIN
Filed: Oct 2016

Tl* the contact owns a 2015 jeep grand cherokee. While driving 60 MPH, the coffee cup grazed the shifter. As a result, the vehicle shifted out of drive into neutral.

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NHTSA #: 10917207
lowPOWER TRAIN
Filed: Sep 2016

Would keep jumping into park with each attempt to put in drive or reverse several times- finally went into drive first time happened.

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NHTSA #: 10909563
lowPOWER TRAIN
CrashFiled: Aug 2016

My wife came home from store and put her in park , sat in the car while making a oil change appointment . Exited car came in the car for 5 minutes , my daughter had went outside 6 minutes later and opened her own car door my wife's car had began to roll crushing her car door backwards .

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NHTSA #: 10899366
lowPOWER TRAIN
Filed: Aug 2016

NHTSA id number: 10894308 this same issue happened to our 2015 grand cherokee after the software safety recall of the transmission control lever. Proceeding in drive on a highway, the lever was gently brushed - not hit hard - and the transmission went into neutral. The thumb button was not depressed.

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NHTSA #: 10898445
lowPOWER TRAIN,SERVICE BRAKES
CrashFiled: Aug 2016

Vehicle was being parked in my garage moving slowly forward with no application of throttle and began to suddenly accelerate. Standing on the brake would not fully hold it and it went into rear wall .

NHTSA #: 10894261
lowPOWER TRAIN
Filed: Jul 2016

In addition to the unsafe electronic gear shifter, which has no actual fix, this care has had repeated problems with stagnation in shifting gears and is very rough and unpredictable in its shift pattern and engine RPM. We had this car in once already for this issue and after a "software" update the shifting problems have worsened.

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NHTSA #: 10883263
lowPOWER TRAIN
Filed: Jun 2016

The design of the automatic transmission gear shifter can lead to incorrect gear selection. Many times I have switched from d to r only to be stuck in neutral or gone all the way to p. Vice versa, on switching from p to d the car may go to n because the joystick was not held quite long enough.

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NHTSA #: 10881396
lowPOWER TRAIN
Filed: Jun 2016

When placing the car into park, thought it had gone into park when in fact the car was in neutral. As I went to leave the car, it started to roll a bit. Luckily, I was able to jump back in the seat and stop the car.

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NHTSA #: 10877057
lowPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
CrashFiled: Jun 2016

I have a 2015 gran cherokee while parked in my garage the jeep rolled forward hitting the garage doors , called chysler was told there is a recall but I'm not doing it right ? I asked , what placing the car in park? Or buying a car that is a safety hazard !!!, we should have been warned this car was going to kill someone.!!!!

NHTSA #: 10875663
lowPOWER TRAIN
Filed: Jun 2016

Tl* the contact owned a 2015 jeep grand cherokee. While the vehicle was in the park position, it voluntarily shifted into reverse and rolled into a lake. A police report was filed and there were no injuries.

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NHTSA #: 10875247
lowPOWER TRAIN
CrashFiled: Jun 2016

The jeep's electronic transmission did not fully shift in to the "park" position while still running. My wife exited the vehicle to take our 3 year old from the back seat and the jeep began to roll away. She ran and jumped in to the driver's seat to stop it and in the process her foot slipped from the brake to the gas pedal driving the car into/through a house.

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NHTSA #: 10872512
lowPOWER TRAIN,ENGINE
CrashFiled: Jun 2016

Vehicle was put in park. I exited the car. Wife was sitting in car in passenger seat.

NHTSA #: 10872522
lowPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Filed: Jun 2016

The vehicle locked when I was stopped in traffic in the highway, rendering the vehicle disabled in traffic while in drive. I pressed on the gas pedal but did not move. I hit my emergency lights placed the car in park and then shifted back to drive but got no movement.

NHTSA #: 10872465
lowPOWER TRAIN,STRUCTURE
Filed: May 2016

R rolled into tree,drivers door was jammed. Walked to house got keys and husband who climbed over the console and backed the car out from between two trees drove to our house.the car was originally in park standing still I was not in the car when this happened, home is located on a rural road. The damage was extensive.

NHTSA #: 10871391
lowPOWER TRAIN
Filed: May 2016

I am putting in a complaint for my 2015 jeep grand cherokee and the electronic shifter. On multiple occasions, I have been in a situation where quickly selecting gears or switching gears was necessary in order to avoid a hazardous situation.

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NHTSA #: 10865176
lowPOWER TRAIN
Filed: May 2016

The shifter in the vehicle is definitely not a good design. After months of owning the jeep, (dec 2015) I still could not safely assume I had it in the correct gear. Can not trust without looking, and in the sunlight I's extremely difficult.

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NHTSA #: 10864796
lowPOWER TRAIN
CrashFiled: May 2016

I have a 2015 jeep grand cherokee with a monostable gear shifter. Numerous times I have had the car go into an undesired gear. On october 20, 2015, I drove the car into the garage to park it; I placed it in what I thought to be park, exited the vehicle, and then the vehicle (in reverse) started to drive out of the garage.

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NHTSA #: 10863787
lowPOWER TRAIN
Filed: Apr 2016

Shifter design is very poor. Cannot tell when it is in park or reverse. Also cannot shift between drive and reverse without going into park first.

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NHTSA #: 10861197
lowPOWER TRAIN
CrashFiled: Apr 2016

On more than one occasion I have started to get out of my jeep to find that it was not in park. On one occasion it was in neutral rather than park and the car rolled down the driveway unoccupied. It rolled into a ditch.

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NHTSA #: 10861139
lowPOWER TRAIN
Filed: Apr 2016

Vehicle does not go into park at first attempt. Goes to reverse and if not careful you think you have placed it in parked and it will roll away or move in reverse. I noticed they changed the gear shift control mechanism in 2016, they need to correct these 2015 with the same fix the manufacture felt was needed for the 2016 models, they must of known of the issue

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NHTSA #: 10861046
lowPOWER TRAIN
Filed: Apr 2016

I was dropping off a dvd rental, I left the car running and pushed the 'return to center' shifter all the way up to the stop limit quickly and got out of the vehicle. My 23 year old son was in the passenger seat and yelled out "dad the car is moving" I jumped back in put my foot on the brake and watched the shift indicator as I slowly moved the shifter up so it indicated park.

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NHTSA #: 10854992
lowPOWER TRAIN
CrashFiled: Mar 2016

Our 2015 jeep grand cherokee rolled down a ramp in a valet parking area. Valet attendant left vehicle in park and vehicle took off. Caused front end to receive major damage.

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NHTSA #: 10851352
lowPOWER TRAIN
CrashFiled: Mar 2016

3/7/16 car was parked at walmart parking lot, engine was left running with my wife in passinger seat. After approx. The car began to reverse.

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NHTSA #: 10851479
lowPOWER TRAIN
Filed: Mar 2016

The electronic gear shifter is difficult to use and often shifts into an unintended gear during use. For instance, when pulling into a driveway and then reversing, I often get delayed in the maneuver as the shifter will shift to n instead of r from d, or while trying to reverse from p, it will shift to n instead of r.

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NHTSA #: 10850433
lowPOWER TRAIN
Filed: Mar 2016

With a cold transmission (usually) the vehicle has a hard time going from 1st gear to 2nd. There is lag/delay and then when it shifts there is a lurch forward movement. This is happening when shifting from park to drive and then moving...I.e.

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NHTSA #: 10850049
lowPOWER TRAIN
Filed: Mar 2016

Electronic gear shifter is extremely dangerous, it takes me two or three tries to get the jeep into the correct gear every time I start the vehicle. Fiat chrysler needs to recall these and fix them immediately.

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NHTSA #: 10840192
lowPOWER TRAIN
Filed: Mar 2016

Vehicle was stationary in park after exiting vehicle while engine was running with drivers door open vehicle started moving in reverse. I had to chase vehicle and jump in to stop vehicle. Thankfully there was nothing behind vehicle

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NHTSA #: 10840106
lowPOWER TRAIN
Filed: Mar 2016

Automatic transmission control does not move into park when selected without multiple attempts. Otherwise the transmission is left in reverse. The shifter needs to be redesigned!

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NHTSA #: 10840121
lowPOWER TRAIN,UNKNOWN OR OTHER
Filed: Feb 2016

Car going forward slowly ....attempting to park car.... Placed shift lever towards park ,all the way forward...pushed the ignition button.(to shut off ignition). Opened drivers door to get out & found car moving backwards ,engine still running .....applied brake, stopped car, no damage....found shift lever indicator to be in reverse & engine still running ....

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NHTSA #: 10838813
lowPOWER TRAIN
Filed: Feb 2016

After placing my vehicle in park, I exited the vehicle with it still running and entered my house for 3-4 minutes. When I came out of the house, the car had backed down my driveway and done a u-turn and backed into a snow bank. The car was in neutral, then.

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NHTSA #: 10838846
lowPOWER TRAIN
Filed: Feb 2016

Subject: 2014 jeep grand cherokee gear shifter comments: I've been reading about problems with the poor design of the gear shifter on the 2014 & 2015 jeep grand cherokees. I own one of these vehicles. The design of the shifter is terrible!

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NHTSA #: 10837169
lowPOWER TRAIN
CrashFiled: Feb 2016

After the purchase of this vehicle, on two occasions the car was in the park position [p], but, moved forward. During the first incident, my wife had parked the car at local store. When she went to leave the vehicle the car rolled into a nearby fence.

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NHTSA #: 10825852
lowPOWER TRAIN
Filed: Feb 2016

Three times I have exited from the vehicle after I had put the jeep into what I thought was park and then hit the button to shut it off, when really it was only in reverse and the engine was still running when I exited the vehicle. Several other times I have pulled into a parking spot, put it into what I thought was park and the vehicle started moving in reverse.

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NHTSA #: 10825520
lowPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Feb 2016

Tl* the contact owns a 2015 jeep grand cherokee. Although the electrical shifter indicated that the gear shifter was placed in the correct gear, the vehicle still moved independently as if it were placed in reverse or neutral. The technician stated that the failure was with the electrical shifter; however, the failure was inherent to the contact's model.

NHTSA #: 10825562
lowPOWER TRAIN
Filed: Feb 2016

Saw articles this week regarding NHTSA investigation of transmission shifter in 2015 jeep grand cherokee.

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NHTSA #: 10825285
lowPOWER TRAIN
Filed: Feb 2016

The automatic transmission shifter does not have a positive feel and is difficult to find the correct gear. Shift gates are minimal. It is very easy to unintentionally leave the car in "reverse" when you intend to put it in "park".

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NHTSA #: 10825037
lowPOWER TRAIN
Filed: Feb 2016

On numerous occasions throughout 2015 the vehicle has failed to shift into park, drive and or reverse when the shift lever was actuated to select those gears ! If you do not pay particularly close attention to the indicators you do not realise that the vehicle is not in the selected gear and will roll off or move in an unintended direction .

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NHTSA #: 10825105
lowPOWER TRAIN
CrashFiled: Feb 2016

I experienced the problem reported in the news article regarding the confusing chrysler jeep electronic shifter. I left my car running and thought I had put it into park. I walked around the car and went into my house for 5 minutes.

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NHTSA #: 10825139
lowPOWER TRAIN
Filed: Feb 2016

On several occasions, the transmission was not full engaged in park, when I started to exit the vehicle and the unit began moving. While I have not been injured, the system of shifting needs to be improved, so that it is clear the unit is in park. It is hard to see the dash indicator regarding what gear the vehicle is engaged.

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NHTSA #: 10825183
lowPOWER TRAIN
Filed: Feb 2016

The electronic gear shift can be confusing since it is easy to lose track of the number of 'virtual' steps it has moved in either direction. The dashboard display can be obscured by the steering wheel spokes if in a turning position so one can think the transmission is in park while the engine is idling and exit the vehicle.

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NHTSA #: 10824819
lowPOWER TRAIN
Filed: Feb 2016

Shifting mechanism does not always go into park when the lever is activated and directed to the parking indicator.. One new symptom last couple of days.. The computer screen display indicates it will not go into park because the vehicle is still moving - yet the vehicle is setting still.

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NHTSA #: 10824876
lowPOWER TRAIN
Filed: Feb 2016

The transmission shift knob is difficult to use and does not go into intended gear or park easily. Often I will stop the car, shift into park, and find that the car still moves after I take my foot off the brake ... Turns out its not actually in park.

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NHTSA #: 10824923
lowPOWER TRAIN
Filed: Feb 2016

The console shifter is not atypical of a normal automatic transmission shifter. The gate does not have a feel that allows the driver to sense which gear they are in. I just recently left the car in neutral while stopping to go mail a letter at he mailbox.

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NHTSA #: 10824972
lowPOWER TRAIN
Filed: Feb 2016

Vehicle rolls backward while shifter is in the park position

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NHTSA #: 10823466
lowPOWER TRAIN
Filed: Dec 2015

Several issues with automatic gear select shifter: 1) I have had 2 roll-aways where the gear shift was firmly placed all the way forward, car left running to step out and load vehicle, car was not in park. 2) twice while driving car inexplicably shifts to neutral. Will not shift back into gear until vehicle is stopped, button on gear shifter is pushed, and then it will go into drive again.

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NHTSA #: 10807839
lowPOWER TRAIN,ELECTRICAL SYSTEM
CrashFiled: Nov 2015

The operator was attempting to enter the vehicle while it was running and in park. As the operator attempted to enter the vehicle he placed his left hand on the top of the driver's side door and his right hand on the steering wheel. The vehicle transmission engaged and the vehicle started to move in reverse.

NHTSA #: 10807602
lowPOWER TRAIN,EXTERIOR LIGHTING
Filed: Nov 2015

Transmission seems to hesitate when I initially start driving (as if it is struggling with the gear) then it jumps. Gear also appears to be at #5 when I am under 40mph. Does not feel right and just recently started doing this.

NHTSA #: 10794743
lowPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
CrashFiled: Nov 2015

At 2:30 pm on october 30th 2015 I parked in a commercial lot. I left the vehicle to go into a store, when I came out of the store I realized the car was "running". I opened the door and reached around the steering wheel to turn the car off by pressing the start/stop button.

NHTSA #: 10787947
lowPOWER TRAIN
CrashFiled: Nov 2015

While in "park" and idling, the vehicle rolled forward and struck objects 20 yards away causing $1500 worth of damage to the right front bumper. My wife parked the car and had exited the vehicle, when after a about 30 seconds, it rolled forward and struck headstones in a cemetery. The car still indicated it was in "park" when my son rentered the vehicle...updated 05/02/16 *bf *js

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NHTSA #: 10787576
lowPOWER TRAIN
CrashFiled: Sep 2015

After coming to complete stop (at a gas pump), put transmission into park, I stepped out of vehicle, within 10 seconds the vehicle began to slowly rolling backwards. My vehicle struck another vehicle causing damage to both vehicles.

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NHTSA #: 10778854
lowPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2015

I pulled into a parking lot, put the vehicle into park and left the engine running. I got out of the vehicle, when it started to roll backwards. I attempted to climb into the vehicle to stop it, when I fell to the ground and the left front tire of the vehicle ran over my pelvic area.

NHTSA #: 10766494
lowPOWER TRAIN,ELECTRICAL SYSTEM
CrashFiled: Sep 2015

On december 5, 2014, I accepted delivery of a new 2015 model year jeep grand cherokee overland 4x4, equipped with an 8-speed paddle-shift automatic transmission and ?keyless enter ?n go.? On december 12, 2014, I was travelling with a friend. When we reached our destination, I pulled to the side of the paved street, placed the vehicle in ?park,?

NHTSA #: 10761498
lowPOWER TRAIN
Filed: Jun 2015

I travel for a living, own and operate many vehicles. I recently rented a grand cherokee for a week of sales in mo. The combination of the keyless ignition and electronic shift are very dangerous for the following reasons: to start, you put your foot on the pedal and push the button.

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NHTSA #: 10725429
lowPOWER TRAIN
Filed: Apr 2015

When moving the gear shift all the up from drive to park the car is not always in park but reverse. This has happened multiple times and the car will begin moving backward when I take my foot of the brake. It seems like the computer is not quick enough to recognize the movement of the shifter.

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NHTSA #: 10711893

Other 2015 Jeep Grand Cherokee Issues