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2011 Jeep Grand Cherokee Wheels Problems

2 owner-reported wheels complaints from NHTSA data

2
Complaints
Jul 2024Oct 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (2)

mediumWHEELS,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2024

Fuel Cap recovery error light comes on and when taken to the dealership and diagnosed they replaced the fuel cap twice in 2 years. Still presenting the same problem. Engine Rocker arm and camshaft failure on 3.6L V6 Pentastar engine. Stability control problem when driving on rough highway roads at highway speeds makes the vehicle over correct in a left or right direction out of lane almost causing accidents. New shocks & struts, and check of the stability control systems has not corrected the problem

NHTSA #: 11603814
mediumWHEELS,UNKNOWN OR OTHER
Filed: Oct 2019

THE LUG NUTS ON THE VEHICLE WERE SWOLLEN AND APPARENTLY IT'S A KNOWN ISSUE WITH JEEP I HAD TO PAY MONEY OUT MY OWN POCKET TO BUY NEW LUG NUTS TO ROTATE MY TIRES WHICH COST OVER $200 AND WHEN I CONTACTED JEEP VIA EMAIL THEY SAID THEY WERE GOING TO DIAGNOSE THE PROBLEM AND REACH BACK TO ME IT'S BEEN OVER A YEAR NOW AND HAVENT HEARD FROM THEM I CONTACTED THEM 3 MORE TIMES AND NO RESPONSE. NOW I HAVE AN ISSUE WITH MY BLUETOOTH BEING CONNECTED TO MY PHONE IT KEEPS KICKING MY PHONE OUT I DID A RESET AND HASN'T WORKED AND JEEP DEALERSHIP IS TELLING ME ITS $135 TO FIX WHICH I REFUSE IF THERE IS A KNOWN PROBLEM WITH JEEP AND THE RADIOS THAT SHOULD BE ON RECALL AS WELL. I HAVE TO RE-PAIR MY PHONE EVERYTIME I GET BACK INTO MY CAR. THE BLUETOOTH HASN'T BEEN WORKING SINCE MAY 2019 AND MY LUG NUTS HAD TO BE REPLACED LAST YEAR AUGUST 2018. I BOUGHT THIS CAR IN 2015 AND THE DEALERSHIP TOLD ME I HAD 5 YEAR WARRANTY COME TO FIND OUT I HAD ONE YEAR REMAINING BECAUSE IT STARTED IN 2011 WHEN THE CAR WAS MADE. CUSTOMER SERVICE SUCKS MORE AND MORE WITH THESE DEALERSHIPS NOT KNOWING A THING ! THEY JUST TELL ME THEY DONT KNO ANYTHING ABOUT THIS OR THAT THAT I COMPLAIN ABOUT. RIDICULOUS

NHTSA #: 11268983

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