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2011 Jeep Grand Cherokee Lights Problems

16 owner-reported lights complaints from NHTSA data

16
Complaints
Feb 2017Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (16)

mediumEXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Filed: Sep 2019

ALL ELECTRONIC COMPONENTS FLICKER OR SHUT OFF AND SMELLED LIKE WIRES WHERE BURNING. THIS ALL HAPPENS WHEN THE VEHICLE IS RUNNING

NHTSA #: 11255243
mediumEXTERIOR LIGHTING
Filed: Mar 2019

FAULTY HEADLIGHTS WHILE DRIVING ON THE FREEWAY AT NIGHT TIME THE HEADLIGHTS COMPLETELY FAILED CAUSING A VERY DANGEROUS SITUATION ALMOST CAUSING AN ACCIDENT. I HAVE HAD TO REPLACE THESE HEADLIGHTS 8 MONTHS AGO NOW THIS.

NHTSA #: 11186889
mediumEXTERIOR LIGHTING
Filed: Oct 2018

WHEN YOU TURN ON THE RIGHT TURN SIGNAL, THE LIGHT STAYS SOLID & THE FOG LIGHTS BLINK. WHEN YOU TURN ON THE LEFT TURN SIGNAL IT WILL START OUT FLASHING CORRECTLY & AFTER ABOUT 30 SECONDS IT WILL START FLASHING FAST WITH NO LIGHT IN THE REAR AT ALL. WE HAVE TAKEN IT TO CHRYSLER & THEY WANT $1400 TO REPAIR OR REPLACE THE TIPM. THERE IS NO LESS THAN 15 VIDEOS ON YOU TUBE ON HOW TO CORRECT THIS ISSUE WHICH MEANS YOU ARE WITHOUT YOUR VEHICLE FOR 2-3 DAYS & YOU DON'T HAVE A GUARANTEE THAT IT WILL FIX THE PROBLEM. WE HAVE BEEN STOPPED MULTIPLE TIMES BY THE POLICE FOR NOT USING OUR TURN SIGNALS. THIS SAME COMPLAINT IS LISTED ON YOUR SITE MULTIPLE TIMES, BUT I DON'T KNOW WHY A MANDATORY RECALL HASN'T BEEN ISSUED. FOR A CONSUMER HAVING TO PAY $1400 OUT OF POCKET TO REPAIR WHAT I THINK IS A PRETTY BIG SAFETY ISSUE IS JUST WRONG.

NHTSA #: 11142497
mediumEXTERIOR LIGHTING
Filed: Jul 2018

THE LIGHT BULBS ON THE REAR OF THE VEHICLE USE FOR ADVISING LEFT OR RIGHT TURN AS WELL AS REGULAR NIGHT FOR VISIBILITY ARE MELTING THE COVER FRAME WHERE THEY ARE LOCATED, THIS CAUSE WATER TO LEAK FROM THE OUTSIDE CAUSING THE BULB TO MALFUNCTION OR DAMAGING THE SAME. THIS COULD EASILY CAUSE AN ACCIDENT BY THE OTHER VEHICLE BEHIND YOU NOT BEEN ABLE TO SEE YOU UP FRONT.

NHTSA #: 11111364
mediumEXTERIOR LIGHTING
Filed: Feb 2017

LEVER OPERATING HIGH BEAM/BRIGHT HEAD LIGHTS DOES NOT CLICK INTO PLACE. WHEN PRESSED FORWARD TO ENGAGE HIGH BEAM LIGHTS, THE LEVER OFTEN RETURNS BACK TO ITS PREVIOUS LOW LIGHT POSITION ON ITS OWN. ADDITIONALLY, IT AUTOMATICALLY RETURNS TO LOW LIGHT POSITION WHEN YOU TRY TO USE TURN INDICATORS.

NHTSA #: 10949578
mediumEXTERIOR LIGHTING,INTERIOR LIGHTING
Filed: Dec 2016

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOME LIGHT REMAINED ILLUMINATED INDICATING THAT A DOOR WAS OPEN HOWEVER; THE DOORS WERE CLOSED AND LOCKED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) HOWEVER, THE REMEDY FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10937825
mediumEXTERIOR LIGHTING
Filed: Sep 2016

DEALER IS NOT GETTING PARTS TO FIX PROBLEM. I HAVE RECEIVED A RECALL NOTICE ON THIS 3 OR 4 TIMES AND EACH TIME THE DEALER STATES THEY DON'T HAVE THE PART. THE ISSUE IS THE SUN VISOR WIRING. RECALL NOTICE: R71/NHTSA 15V-879.

NHTSA #: 10908946
mediumEXTERIOR LIGHTING
Filed: Aug 2016

I HAVE HAD OUR JEEP INTO GENESEE VALLEY CHRYSLER JEEP TWICE (SINCE JANUARY 2016) SINCE THIS RECALL CAME OUT AND THEY STILL SAY THAT THEY DON'T HAVE THE PARTS. WE HAVE HAD NO ISSUE YET, BUT THIS IS GETTING TO BE TOO LONG

NHTSA #: 10896129
mediumEXTERIOR LIGHTING
Filed: Aug 2016

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHTS WERE TOO DIM AND PREVENTED THE DRIVER FROM SEEING ONE CAR LENGTH IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000.

NHTSA #: 10893111
mediumEXTERIOR LIGHTING
Filed: Mar 2016

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE-TURNING SIGNAL FAILED TO FUNCTION. THE CONTACT NOTICED THAT THE REAR TAIL LIGHT CASING WAS BURNING INTERNALLY. THE CONTACT HAD THE DEALER REPLACE THE LIGHTING; HOWEVER THE FAILURE RECURRED ON THE PASSENGER SIDE TAIL LIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE BULB FAILED BECAUSE OF WATER LEAKING IN THE TAIL LIGHT ASSEMBLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,815. ...UPDATED 04/12/16 *BF UPDATED 11/2/2017*JS

NHTSA #: 10850184
mediumEXTERIOR LIGHTING
Filed: Feb 2016

TAIL LAMPS, RIGHT AND LEFT, MELT CAUSING TURN AND BRAKE LIGHT FAILURE EXPOSING THE VEHICLE AND ITS PASSENGERS TO CRASH. THIS ISSUE IS VERY RECURRENT, I HAVE TO CHANGE TO RIGHT BULB AT LEAST 2 TIMES A MONTH.

NHTSA #: 10837380
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Nov 2015

WE WERE DRIVING LAST SATURDAY, WE WERE DRIVING ONTO A BUSY MAIN STREET THE CAR WAS IN MOTION, ANOTHER MADE A ILLEGAL MOVE AND SWIREVED INTO OUR VEHICLE, WE HONKED BUT THE HORN WOULDN'T WORK. WE STOPPED THE VEHICLE. THE OTHER DRIVER APOLOGIZED WITH A WAVE OF THEIR HAND. WE STARTED TO DRIVE AGAIN, TRYING TO USE THE HORN WITH NO SUCCESS. ABOUT 15 LATER THE HORN STARTED TO SOUND. THE HORN HAS STOPPED AND STARTED. THIS VEHICLE HAS HAD NUMEROUS RECALLS.

NHTSA #: 10788310
mediumEXTERIOR LIGHTING
Filed: Oct 2015

A FRIEND TOLD ME THAT I HAD A HEADLIGHT OUT. MY DASH WAS NOT SHOWING THAT I HAD A LIGHT OUT AND I COULDN'T TELL WHEN I WAS DRIVING. I TOOK IT TO ADVANCE AUTO PARTS TO BUY A NEW HEADLIGHT. AT THAT TIME, THE HEADLIGHT WAS WORKING FINE. I TOOK IT TO A SHOP WHERE THEY TOLD ME THAT THEY WOULD HAVE TO TAKE THE FRONT OF THE CAR OFF IN ORDER TO REPLACE IT. THEY SAID THAT THE ISSUE WAS WITH THE BALLAST AND THAT THEY COULD NOT FIX IT.

NHTSA #: 10785785
mediumEXTERIOR LIGHTING
Filed: Jul 2015

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE HEADLIGHTS STARTED TO FLICKER AND DIM INDEPENDENTLY. THE HEADLIGHTS WERE REPLACED SEVERAL TIMES. THE DEALER DIAGNOSED THAT THE HEADLIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,748. UPDATED 09/21/15*LJ *CN

NHTSA #: 10744922
mediumEXTERIOR LIGHTING,SERVICE BRAKES
Filed: Oct 2014

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V391000 (LIGHTING, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10648163
mediumEXTERIOR LIGHTING
Filed: Oct 2014

I WAS DRIVING ON I-75 AT NIGHT AND MY LIGHTS SUDDENLY WENT OUT. THE ONLY THING THAT STAYED ON WERE MY RUNNING LIGHTS. I PULLED OFF TO CHECK CAR AND FRONT HEAD LIGHTS AND BACK LIGHTS WERE NOT FUNCTIONING. FORTUNATELY MY FLASHERS WORKED, SO I MANAGED TO GET HOME WITH MY FLASHERS FLASHING AND DOME LIGHTS ON. MY DASH LIGHTS STAYED ON BUT DIMMED PERIODICALLY. IT WAS A VERY DANGEROUS SITUATION. WHEN I GOT CLOSE TO HOME, ALL THE LIGHTS CAME BACK ON. I TOOK IT TO DEALERSHIP WHERE THEY CHECKED THE CAR OUT AND COULD FIND NOTHING WRONG WITH THE ELECTRICAL SYSTEM. I NOW DON'T TRUST THE CAR AND WON'T DRIVE IT AT NIGHT. *TR

NHTSA #: 10648187

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