1997 Jeep Cherokee Wipers & Visibility Problems
30 owner-reported wipers & visibility complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (30)
IS IT COMMON FOR THE BLOWER MOTOR RESISTOR CONTROL MODULE TO GET HOT WHEN IN USE. THE BLOWER MOTOR STOP WORKING, AND I THOUGHT IT WAS THE RESISTOR THAT HAS GONE BAD, BR TESTING THE CONTINUITY STILL OK, PLUGS, WIRES OK. BUT THIS WAS WHAT I DID. I DIRECTLY HOOKED THE BLOWER MOTOR TO THE BATTERY AND IT KICKED OFF, I THEN RECONNECTED THE PLUG ....TO THE BLOWER MOTOR BACK (THE RESISTOR MODULE STILL PLUGGED IN) AND TURN ON THE A/C AGAIN. IT CAME ON ALRIGHT AT DIFFERENT SPEEDS, BUT THE UNIT (RESISTOR) BECAME SO HOT TO TOUCH.
TEMPERATURE/BLEND AIR DOORS FAILED IN HEATER, RENDERING DEFROSTER USELESS--NO VISIBILITY. THIS IS A BUILT IN DEFECT IN 1997 JEEPS AND OCCURS TO NEARLY ALL OF THEM THROUGH NO FAULT OF OWNER OR WEAR AND TEAR BY CHRYSLER'S ADMISSION. DEALER CHARGED $1400 TO REPAIR. CHRYSLER PAID $700 OF THAT. THIS IS UNFAIR TO CONSUMER AND A SAFETY DEFECT. PARTS 24652002,5134347AA,5134343AA,5012727AA,AND 50127009AA WERE ALL REPLACED. THIS FAULT IS A HAZARD DUE TO INADEQUATE MECHANISM SELECTED BY MANUFACTURER IN ORIGINAL DESIGN. CAR CANNOT BE DRIVEN ON FOGGY DAYS OR INDEED IN WINTER. CHRYSLER SHOULD REIMBURSE CUSTOMERS FOR THIS REPAIR. *TR
I HAVE A 97 JEEP GRAND CHEROKEE AND IT DOESN'T CHANGE FROM HEAT TO DEFROST OR OTHER SETTING. IT APPEARS THAT THE BLEND DOORS ON THE MAIN HEATER BAY ARE THE PROBLEM AND I ALSO HAVE CHECKED ONLINE AND FIND THIS A COMMON PROBLEM AND QUITE EXPENSIVE TO REPAIR. THIS CREATED A VERY DANGEROUS SITUATION WHILE DRIVING IN A SNOW STORM AND NOT HAVING THE VEHICLE KEEP UP TO THE DEMAND ON THE WINDSHIELD. I WAS TRAVELING WITH MY 3 YOUNG CHILDREN AND THE POTENTIAL FOR SERIOUS INJURY WAS HIGH. IT ALSO APPEARS THAT JEEP IS AWARE OF THE SITUATION AND ISN'T WILLING TO FIX THE PROBLEM. POTENTIAL DEATH AND SERIOUS INJURY ARE GREAT AND THIS IS POOR JUDGMENT FOR PUBLIC SAFETY. *TR
1997 JEEP GRAND CHEROKEE MOONROOF BLEW OFF WITH A GUST OF WIND. *KB THE MOONROOF WAS CLOSED AT THE TIME OF THE INCIDENT. THE CONSUMER STATED THE DEALER REPLACED THE TRACK AND MOTOR ON THE MOONROOF. *JB
DRIVER SIDE EXTERIOR MIRROR ON VEHICLE CONTAINS AUTO-DIMMING FLUID THAT LEAKED OUT DUE TO A MANUFACTURING DEFECT AND NOW OBSCURES DRIVERS REAR VISION WHILE DRIVING. ATTEMPTED TO ADDRESS ISSUE WITH LOCAL DEALER ONLY TO BE TOLD IT WOULD TAKE MORE THAN $500.00 TO REPLACE THE ENTIRE MIRROR ASSEMBLY INSTEAD OF JUST THE GLASS. REPLACING JUST THE MIRROR GLASS WITH THE AUTO-DIMMING FEATURE IS NOT FEASIBLE PER THE DEALER. THIS IS TOTAL BS AND THE ORIGINAL MANUFACTURER OF THE VEHICLE SHOULD BE ABLE TO REPLACE THIS REMOVABLE PART AT A REASONABLE PRICE. *JB
THE SIDEVIEW MIRROR ADJUSTMET ON MY VEHICLE IS SET FOR EACH DRIVER, AND WHEN THAT DRIVER ENTERS THE CAR, THE MIRRORS SHOULD CHANGE TO THE PROPER POSITION. HOWEVER, THEY FREQUENTLY (BUT NOT ALWAYS) MOVE TO A TOTAL DOWN POSITION. YOU HAVE TO REMEMBER TO MANUALLY CHANGE THE MIRROR POSITION. OTHERWISE, YOU HAVE NO REARWARD VIEW WHICH HAS CREATED NUMEROUS DANGEROUS SITUATIONS. THE DEALER ADMITTED THAT THIS PROBLEM ARISES NOT INFREQUENTLY, BUT REQUIRES REPLACEMENT OF THE MIRRORS AT $500 EACH. I ALREADY REPLACED ONE, AND IT FAILED AGAIN WITHIN A YEAR. THERE NEEDS TO BE A RECALL TO RECTIFY THIS DANGEROUS SITUATION.*AK
ANTI-GLARE CHROMATIC FLUID IS LEAKING FROM DRIVER'S SIDE MIRROR DUE TO A DEFECTIVE SEAL IN THIS MIRROR CAUSING POOR VISION PROBLEMS. DEALER QUOTING $440.00 TO REPAIR THIS SAFETY ISSUE. BELIEVE THIS PROBLEM SHOULD BE CONSIDERED A SAFETY ISSUE SINCE IT IS EFFECTING DRIVER'S VISON OF ONCOMING TRAFFIC DURING LANE CHANGES DURING BACKING OF THE VEHICLE.*AK
CONSUMER STATES THAT THE AUTOMATIC DOOR LOCKS AND WINDOWS FAILED. *TT
CONSUMER STATES THAT THE AUTOMATIC DOOR LOCKS AND WINDOWS FAILED. *TT
WIPER BLADES NEEDED REPLACED. *SLC *YH
WIPER BLADES NEEDED REPLACED. *SLC
FAN MOTOR FAILED WITH AIR CONDITIONER ON ALSO AFFECTING DEFROSTER,HEATER. *AK
WINDSHIELD FAILED. NLM
ON 2 OCCASIONS POWER OPERATED WINDOWS, FRONT AND REAR POWER WINDOWS ON DRIVERS SIDE FAILED TO OPERATE PROPERLY BY GOING UP OR DOWN. DEALERSHIP HAS NOT EXAMINED VEHICLE AND A PRIVATE MECHANIC WAS REPLACING UNKNOWN COMPONENTS OF POWER WINDOW SYSTEM. *AK *SLC
WHEN THE OUTSIDE TEMPERATURE DROPS BELOW FREEZING THE FRONT WINDSHIELD WIPERS MOVE SO SLOWLY(1 PASS TAKES 5-7 SECONDS) THAT THEY CAN NOT KEEP THE WINDSHIELD CLEAR OF DEBREE AND CREATE A DRIVING HAZARD. THE DEALER VERIFIED THE PROBLEM BUT EVERYTHING IS WITHIN SPECS SO THEY CAN NOT DO ANYTHING ABOUT IT. THEY ALSO VERIFIED THAT THIS PROBLEM HAPPENS WITH ALL 1997 JEEP GRAND CHEROKEES UNDER THESE CONDITIONS. *AK
POWER SIDE VIEW MIRROR WILL AUTOMATICALLY POINT DOWN TOWARDS FLOOR. CONSUMER HAS TAKEN VEHICLE TO DEALER NUMEROUS TIMES, AND WAS NOT ABLE TO DIAGNOSE DEFECT; THEREFORE, COULD NOT FIX IT.*AK
REAR WIPER BLADE WAS NOT WORKING PROPERLY, DEALER INFORMED CONSUMER THAT THE REAR WIPER ON THE VEHICLE WAS A BAD DESIGN. *SLC
THE SUN ROOF LEAKED. YH
REAR WIPER FAILURE DURING HEAVY RAIN, MOTOR REPLACED
AFTER A HEAVY RAINFALL, MY WIFE AND I PROCEED TO MAKE A RIGHT TURN AT THE CORN OF OUR STREET AND RECEIVED DOWN POURING OF WATER THE LEFT SIDE OF MY BODY, WHILE MY WIFE ON THE RIGHT SIDE AFTER MAKING A LEFT TURN AT ANOTHER CORNER. REPORTED TO THE DEALER, WHO CHECKED IT OUT, AND TOLD US THAT IT WAS THE DOOR SEAL ON THE DRIVERS SIDE. ANOTHER DAY I RETURNED WITH THE SAME PROBLEM, NOW THEY SAY IT WAS THE SKY LIGHT WINDOW SEAL. 05/04/00. SEAL ORDERED BUT NOT WARRANTED. I MUST PAY . PART OREDED AND REPAIRING IN PROGRESS EVEN AS I TYPE. JUST THOUGHT YOU WOULD LIKE TO NO. NO DAMAGE TO EITHER ME NOR MY WIFE.
STRESS CRACK DEVELOPED IN WINDSHIELD. NLM
REAR WINDSHIELD WIPERS FUSE KEEP BLOWING OUT, WHICH CAUSES THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY. *AK
WIPER ARM ASSEMBLY FAILED. MJS
WINDOW SEAL IS CRIMPED. MJS
REAR WINDSHIELD WIPER FAILED. YH
MIRROR MECHANISM FAILED. YH
I FEEL IT IS NECESSARY TO REPORT AN INCIDENT WITH THE POTENTIAL FOR DEATH. THE REAR WINDOWS IN THIS VEHICLE CAN CLOSE WITH SUCH FORCE THAT IT CAN STRANGLE, DECAPITATE, SUFFOCATE OR COLLAPSE THE AIRWAY OF A CHILD. MY CHILD ALMOST DIED AS A RESULT OF AN INADVERTANT CLOSING OF THE WINDOW WITH THE CHILD'S HEAD STICKING OUT OF THE WINDOW WHILE PARKED. GARAGE DOORS HAVE A SAFETY MECHANISM TO PREVENT CRUSHING OR DEATH, WHY NOT AUTO WINDOWS! I WILL BE FORWARDING MY CONCERNS TO THE DETROIT FREE PRESS. PLEASE RESPOND.
HOT AIR FROM THE ENGINE COMPARTMENT IS BLOWING INTO THE CAR FROM THE FLOOR VENT ON THE DRIVERS SIDE MAKING THE CAR UNBEARABLY HOT AND CAUSING THE DRIVER TO FEEL FAINT.
HEATER BLOWER MOTOR FAILED, CAUSING NOISE.
ON NORMAL WEATHER CONDITIONS, WHEN ENTERING THE VEHICLE AND CLOSING THE FRONT PASSENGER SIDE FRONT DOOR, THE REAR QUARTER PANEL WINDOW ON THE DRIVER'S SIDE EXPLODED. *AK